WRITING SAMPLE - ALL RIGHTS RESERVED
DIGITAL SCRIPT AND CALL - XXXXXXXXX
1. Greeting and presentation
Hello, my name is from the XXXXXXXXXX housing project
Who do I have the pleasure of talking to?
If the client does not give the name, request it to comply with the registration protocol
2. Confirm customer availability
Are you available to talk about the project?
If the client cannot talk to you, set a time to resume the information
If the client can talk to you, start by answering the customer's question, if there is one, or start by welcoming them:
3. Communication objective
Respond to customer questions clearly and concisely
- XXXXXXX is the winner of the LADI award for the best Latin American housing project.
- It is located on Las Palmas Avenue, close to the Country Club and the Oriente tunnel, so it is 18 minutes away from the airport
- We have areas from 86 to 136m2 with prices starting at $XXXXXXX, including luxury finishes, double parking, and a utility room.
- The first stage of this project will be delivered in February 2023
- We will have four common areas: Green Coworking Café, Rooftop Social Kitchen, Wellness Area, and Training Space.
- In addition, we are an environmentally responsible project Hence, we will have solar panels and rainwater collection to power the common areas, and in the parking lots, we will have electric vehicle chargers.
- If you want to know more about the project, we can schedule an appointment with the commercial director, and they will answer all your questions.
4. Close conversation
Do you have another question or concern?
Can I help you with something else?
5. Say goodbye
Have a good day.
It is a pleasure to serve you
