206 Shashaak Street | Lax Kw’alaams, BC V0V 1H0 t 250· 625· 3293 | tf 877· 725· 3293 www.laxkwalaams.ca
Name and Address of Customer Lax Kw’alaams Extensions and Passwords Ext # 102
Name Office
E-mail (username) admin@laxkwal aams.ca
Password 97717
Status Administrator
Actions Dial 250600-0839
To transfer a call that has come in through the Automated Attendant, press pound (#), enter the desired extension number, wait a couple of seconds and then hang up. You may check your messages and change your notification options by logging into the web interface at https://setup.attendantsource.com using your e-mail address and password. You may also access your mailbox through the phone by dialing the number we have assigned to you, pressing pound (#) at the greeting, and then entering your extension number and password. You will then have the following options: Press 1 for new messages. If you have no new messages, then the system will instead prompt you to press 1 for Old Messages.!Press 2 to change folders. You will be prompted to choose from a variety of folders that you may have saved your messages to (new, old, work, etc.).!Press 0 for mailbox options. This is the option you will select to record your greetings. Even if you are receiving your voice messages via e-mail, you must dial in to erase your voice messages periodically (or use the web interface to delete them), because your voice
mailbox will hold a maximum of 100 messages in the new message folder. Once your new message folder is full, no further messages can be left. To erase your voice messages by phone, dial the number we have assigned to you. Once the greeting starts, press pound (#) and the Extension number and enter the password. You can then listen to your messages. To delete a message press 7, then press 6 to move to the next message. You do not have to wait for the entire message to play before pressing 7 (i.e. you can press 7, then 6 right away, 7, 6, 7, 6‌ etc.). Numbers Toll Free Telephone Number: 877-936-6392 Local Vancouver Telephone Number: 604-398-2714 If necessary, you can forward your existing local phone number to the local phone number listed above. We recommend using a service that is typically called Call Forward Busy / No Answer forwarding, rather than regular call forwarding, so that multiple simultaneous calls can be forwarded with no busy signals from your telephone company. Please ask for immediate forwarding (i.e. on 0 rings). To port (transfer) your existing number(s), please log into your account, click on the Phone Numbers button on the left side and then on "Port Existing". Menu Options Your Main Menu options are as follows: Press 1
Info about upcoming community mtgs, member surveys, or request info
Go to extension 101: Office
Press 2
Update your contact info or sign up to receive updates
Go to extension 102: Office
Press 3
Leave a message for the Communications Team
Go to extension 103: Office
Terms and Conditions Services are provided by Network Telsys Inc. Your use of the services is subject to our Terms and Conditions, and by utilizing the services, you acknowledge that you have read and accepted our Terms and Conditions. Network Telsys Inc. may change the Terms and Conditions at any time without notice. Please refer to our website at http://www.networktelsys.com/downloads/Terms%20&%20Conditions.pdf for the current
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version of the Terms and Conditions. Service Cancellation You may cancel the service at any time, but must notify us of your cancellation in writing (i.e. via an e-mail sent to ntsupport@networktelsys.com). You will be required to pay all amounts owing, including the fees for the period during which the service was cancelled (i.e. for the month, if on a monthly plan, or for the entire 12 month period, if on an annual prepayment plan) with no pro-ration for that period. Recurring Fees (Applicable taxes will be added) Monthly Automated Attendant Fee (Toll Free Standard package)
$19.95
Total
$19.95
Usage Fees * (Applicable taxes will be added) Local incoming included minutes
500
Local incoming (per minute)
2¢
Canadian/US long distance (per minute)**
3.5¢
Canadian/US toll-free included minutes
1000
Canadian/US toll-free (per minute)
3.9¢
* Any included minutes are provided on a calendar month basis. ** Only applies for outbound calls from our system to numbers (e.g. extension numbers, fax numbers, bypass numbers, phone numbers, etc.) in Canada and the United States that are outside the local calling area of all of the local number(s) assigned to you. The Long Distance Fee for international locations varies by country. Payment Method The only payment methods accepted for the service are credit card and pre-authorized debit (unless specific approval for an alternate method has been given). You will be charged each month for the amount due.
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Payment Terms and Late Payment Charges If your credit card or debit payment fail for any reason, Network Telsys shall have the right to discontinue providing the services without notice at its discretion and to pursue all other legal remedies. You will advise Network Telsys promptly of any change to your payment information (i.e. credit card number and/or expiration date for credit card payments, or bank account information for pre-authorized debit payments). If payment has not been received by Network Telsys by the payment due date printed on the invoice, a late payment charge of 1.5% per month may be applied to the invoice, and Network Telsys shall have the right to discontinue providing the services to you without notice at its discretion and to pursue all other legal remedies. Terms and Conditions Your use of the services is subject to our Terms and Conditions and by utilizing the services, you acknowledge that you have read and accepted our Terms and Conditions. Network Telsys may change the Terms and Conditions at any time without notice. Please refer to the Network Telsys website at http://www.networktelsys.com for the current version of the Terms and Conditions. Questions About Your Bill? If you have any questions about this invoice, please call us at 1-877-650-9090 or e-mail us at ntbilling@networktelsys.com. Usage Details You may view your usage detail by logging into the web interface at https://setup.attendantsource.com using the username and password of the designated administrator. Click on the Reports button and then choose "I want to see my usage and billing information."
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