Chamber Newsletter: December 2012

december 2012

Luncheon Speakers Jefferson County Chamber of Commerce luncheon meetings are held at the Port Townsend Elks Lodge, 555 Otto St., at noon each Monday, federal holidays excluded. Everyone is welcome!

Dec. 3 - Carla Caldwell, Kris Nelson Caldwell, Executive Director of the Jefferson County Community Foundation (JCCF) and JCCF board member and business owner Kris Nelson will discuss how your business donations to the community can have a deeper impact if you create an annual giving plan. Sponsor: Work With Me/Community Connectors Group.

Dec. 10 - David Moseley Moseley, the assistant secretary for the Washington State Department of Transportation, Ferries Division, will discuss the future of the ferry system as we head into the 2013 legislative session.

Dec. 17 - Cammy Mills Mills, of Hood Canal Watershed Resources, presents a slideshow about local water quality that was developed to be displayed in local businesses, libraries and agency offices.

Dec. 24 – No meeting. Have a Happy Holiday!

Resort at Port Ludlow an idyllic escape Each year as the holiday season sets in, many of us find ourselves reflecting on what is important to us and the things for which we are thankful. We look to the memories we’ve created through the past year, we look ahead to the festive events of the season, and we focus a little more of our time on those that we care about most.

Here at Resort at Port Ludlow, we are thankful each and every day of the year that we are able to assist our guests in creating lasting memories, experiences, and relationships that make their lives vibrant.

We are honored that each day so many people choose to enjoy some time with friends or colleagues for a round of golf, learn something new at one of our cooking classes, share a farm-fresh meal with that special someone, explore the hidden coves of Ludlow Bay by kayak, curl up with a good book in front of a fireplace at the Inn, watching the majestic bald eagles perch atop the totem pole at Burner Point, or simply delighting in the sunset over the Olympic Mountains. Each day we are privileged to share these special moments with our guests and know that these are the moments that will stand out in their lives for years to come.

For so many of us, we live our days focused on the multitude of tasks in front of us, striving to absorb all

Employees from the Resort at Port Ludlow donated their time and energy to this year’s United Day of Caring. The event was just one of many where the resort staff was reaching out to be of service to the community. of the new information and strive to create these much through Trip Advisor, our technology available to us, needed breaks from life’s team is often humbled by our while working extra hours daily stresses. guests’ words. to ensure the success of our In 2012 we were thrilled to One such review from businesses. However, when receive Trip Advisor’s Award one of the many businesses we take the time to look back, of Excellence, the Washingthat chose the Resort at Port the best moments of our lives ton State Wine Commission Ludlow for an event was are always the time spent Award of Distinction, and particularly remarkable: “We with our friends, family, and Wine Spectator’s Best of have just recently concluded spouses as well as the quiet Award of Excellence. While our 2012 client retreat at Port moments we take to reconwe are proud of what each of Ludlow, a retreat that I benect with ourselves. It is these these awards represent and are lieve is our very best to date. experiences and memories thankful for them, ultimately The Resort was an excellent that fuel our passion for our it is the words of our guests partner in this journey. The work and inspire us to achieve that mean the most to us. In property was lovely, and the our goals. The Resort and our reading through the almost staff recognize this and we 200 reviews we’ve acquired Continued on Page 8

2012 ANNUAL REPORT

Chamber fulfilling its vision of the future

By Fred Obee My year as the Jefferson County Chamber of Commerce president is coming quickly to a close, and as I reflect on the past 12 months, I can say without reservation your chamber is Obee evolving, and before our very eyes, growing to become the organization we envisioned several years ago.

The basic outline of where we wanted to go took shape in the Puget Sound Energy conference room a little over two years ago. There, Thatcher Bailey, Linda Streissguth, Mike Cavett and I met every two weeks for several months to fashion a chamber strategic plan.

We had only recently decided to expand the chamber beyond Port Townsend and we were searching for a new

framework. With the full board’s active participation, we banged out our objectives and goals and were off to the races.

With the able leadership of Executive Director Teresa Verraes, Event Coordinator Laura Brackenridge and Visitor Information Center Manager Karen Anderson, we launched the most ambitious schedule of events and goals ever undertaken by this chamber. And because of our staff’s excellent outreach, the Young Professionals Network was born and a fresh infusion of new energy came to the chamber.

With big ideas in place and with some wind at out backs, we entered this year tackling the less exciting chore of getting everyone pulling together at the same time, staying on task and using the tools we had developed.

With the guidance of an active board, we’ve put in place new policies and procedures and with our eyes on the future, have

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made those part of our every day operations. We also reached out to get more involvement from our members, and they have stepped up.

But we aren’t done growing. Major tasks remain. When we were charting the course for the chamber, we recognized the need to become a credible and respected advocate for the business community.

So this year we rolled out our advocacy committee and we began the difficult process of deciding how we would deliberate on and evaluate thorny political issues and take stands on behalf of our members.

One result is that we are standing with the City of Port Townsend, the Port of Port Townsend and our marine trades members to support legislation that will keep big, out-of-state vessels in our waters longer. If adopted, we think this legislation will bring more work to Puget Sound area boatyards, and the all the businesses that serve those enterprises. We are

The dry erase board during strategic plan talks recorded key ideas as the vision for a new Chamber of Commerce was forged. Today, we are well on our way to fulfilling the vision the board adopted two years ago. hoping our advocacy will pay off.

When I started this year, I considered a quote by political theorist John Schaar that I clipped many years ago and that has often given me inspiration when tasks loomed large

Follow the Chamber on Twitter, Facebook If you are a member the Jefferson County Chamber of Commerce and use Twitter or Facebook -- please follow us @ JeffCoChamber on Twitter and Jefferson County Chamber of Commerce on Facebook.

of

We use Twitter and Facebook to showcase our members and bring you the latest business news that is important to our members – so if you’ve got some news tweet about it and we’ll help spread the word.

and the road looked long.

“The future is not a result of choices among alternative paths offered by the present, but a place that is created -- created first in the mind and will, created next in activity.”

I’m a firm believer in that. With clear eyes and solid goals, we are creating a future Jefferson

County that is united in its purpose and dedicated to everyone’s prosperity and well being.

We can’t aim any higher than that.

Fred Obee is the 2012 Chamber President and the General Manager at the Port Townsend & Jefferson County Leader.

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2012 ANNUAL REPORT

The chamber needs your voice, passion, spirit

By Dominic Svornich As I sat down and thought about what I should write for this newsletter as incoming president of the Jefferson County Chamber of Commerce, I began to reflect on 2012. This past year has been truly incredible for me, both as manager of a local community bank and as a representative of nonprofit organizations in our community.

The Chamber began to truly engage the communities it serves throughout 2011 and 2012, as a result of new leadership, new initiatives and a diverse and transformative board of directors. Where we are at now, and where

we are going, gives me a real sense of honor in stewardship of such an incredible organization going forward to 2013.

I had the opportunity to attend the Washington Chamber of Commerce Executives conference with our director, Teresa Verraes, in October. It was a joint conference with Chamber directors and board members from throughout Washington and Oregon, with speakers that included panelists on the administration’s economic development committee and respected economists hoping to predict our country’s continuing viability and sustainability as a world leader.

In listening to these

individuals recount the triumphs and difficulties many of their communities have faced, I found myself absolutely glowing while returning home to Jefferson County, both with excitement to bring back tools to do more as a Chamber of Commerce, but also with a proud satisfaction in how much our community supports itself and how innovative and self-supporting we’ve all become to deal with this economic disaster we’ve been wading through for nearly half a decade.

But there’s always more work to do, and I’m excited to work beside all of our member businesses and community leaders to continue

to work toward a more sustainable local economy, help entrepreneurs bring their dreams to fruition and engage local government and municipal leaders on behalf of the needs of our membership.

We’re entering a transformative year and era for Jefferson County, with a number of wide reaching projects under way. From the Fort Worden PDA to sewer for the Triarea UGA, broadband Internet access to our continually burgeoning farming community (there are more than 210 working farms in Jefferson County!), we’ve been presented with a number of chal-

lenges, but also new opportunities for our community to become more vibrant than it’s ever been. These issues and many, many more will truly shape the world we live in for generations. I enter 2013 believing your Chamber of Commerce needs to be a voice bridging the business community with public policy in our local landscape, working with organizations and officials from the Port Townsend Main Street Program, Team Jefferson EDC, the Chamber’s own Young Professionals Network, County and City governments, local school districts, and you, to

build the best future we can hope for.

The Chamber needs your voice, passion and spirit to help us become the most valuable advocate we can be for businesses in Jefferson County. We have an incredible director, a powerful staff and a dedicated board of directors to help you succeed, with the necessary support to deliver on our promises.

Going into this new year, let us know how we can help you meet the unique challenges and embrace the potential opportunities for your business.

Dominic Svornich is the 2013 Chamber President and the Manager of Kitsap Bank.

Celebrating success, thanks to staff, volunteers

By Teresa Verraes One of the primary objectives of the Jefferson County Chamber of Commerce this past year was to celebrate success and focus on the Verraes positives in our community.

I would give the Chamber volunteers, members, staff, collaborative partners and board an “A” grade on this objective as evidenced by the volume of productive programs and events that oc-

curred throughout the year. Pessimism is a lousy business strategy; it is a privilege to be associated with a group that recognizes adversity as an opportunity and consistently strives for excellence.

It is worth repeating that the Chamber is the sum of all 450 members and that strength makes your Chamber the single most powerful voice for the business community. No other group can advocate for Jefferson County like your Chamber of Commerce.

While the level of investment and commitment may vary for each member, the participa-

tion of each and every business is appreciated and essential to the continued success of this organization. It is not uncommon to hear from business people who have relocated to this area tell us that our Chamber is the most active and forward looking they have encountered.

You’ll read about some of the many accomplishments over the past year in the pages of this report.

The creativity and resourcefulness of the Chamber staff and volunteers is to be commended. Each year we continue to add initiatives to help you grow

your business, network with others and bring visitors to our area.

Special thanks needs to be given this year to our staff Laura Brackenridge and Karen Anderson. Keeping up with 82 events, an active membership, more than 50 volunteers and 22,000 visitors takes incredible logistics and a lot of time and energy. Event Coordinator Laura Brackenridge and Visitor Information Center Manager Karen Anderson pulled it off with grace and enthusiasm and set the stage for many prosperous years to come.

In closing, I will again issue a challenge

for every member to participate in at least one Chamber event each month if you are not already doing so.

I’m confident you will realize a positive return on your investment.

Serving as Executive Director has been challenging, enlightening,

humbling and incredibly fulfilling, and I am grateful for the opportunity and this extraordinary community we call home!

Teresa Verraes is the Executive Director of the Jefferson County Chamber of Commerce.

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2012 ANNUAL REPORT

Volunteers helped 15,000 find their way in 2012

By Karen Anderson The Port Townsend Visitor Information Center (VIC) caters to visitors and locals 362 days a year.

But where the heck are they and how do you find them?

For the past three and a half years the VIC has been sharing space with the Jefferson County Chamber of Commerce in the Jefferson Transit Park and Ride on 12th Street next to Safeway. They are admittedly harder to find than their previous location on Sims Way, and are involved in talks with the City of Port Townsend and the Chamber, to improve their service by relocating to a more visible location, hopefully for the long term.

But even in this less visible location, more than 15,000 people found the VIC this year. By the end of 2012, we are expecting to break even with the 2011 total visitor numbers.

This is great news considering the hurdles tourism and VICs across Washington State, not to mention Port Townsend, have faced the past few years.

Recession, the lack of a Washington State tourism

Port Townsend Visitor Information Center volunteers pose on the porch of the center.

The volunteers are dedicated to helping visitors find what they are looking for. budget, location, and a new generation of travelers have all made the VIC work harder to maintain its status of a ‘one stop shop’ for all information about what Port Townsend and Jefferson County has to offer.

To do that, we enlist the help of 50 volunteers,

more than half of which volunteer on a regular schedule. But so what?

Most of Port Townsend’s organizations run on volunteer power. Here’s why that is important: $21.79/ hour. This was the rate at which volunteers were valued in 2011 according to volunteeringamerica.

gov.

Here’s why that number is important to the City of Port Townsend: $74,020.63. This is how much money the VIC volunteers saved the City’s tourism budget by keeping the VIC staffed by volunteers dedicated, not only to Port Townsend

tourism, but also to Port Townsend the community, seven days a week.

And these volunteers know what’s happening.

They are business owners, parents of business owners, city council members (past, present, and future), swimmers, artists, hikers, writers, boaters, library goers, actors, walkers, runners, healthcare workers, world travelers, Chamber ambassadors, and volunteers for Centrum, Northwind Arts, Wooden Boat Foundation, the Senior Association, Key City Public Theatre, Rhododendron Festival, Trails Coalition, Olympic Music Festival, Elks Lodge, Rotary, Kiwanis, Soroptomists, Jefferson County Historical Society, Port Townsend Film Festival, and many more.

In addition to activities, VIC volunteers have managed to keep up on businesses in the area by taking Familiarization Tours, traveling to over 20 different Chamber member businesses throughout Port Townsend and east Jefferson County in 2012.

This area has so much to offer and these volunteers have their collective

finger on the pulse of it all. The VIC didn’t stop there though. Several hundred inquisitive emails were answered, and information and relocation packets were mailed in response to those e-mails, follow-up conversations, e-mails, and packets were all taken care of by volunteers and staff, ferry reservations were made, complicated Discover Pass questions were answered, last minute phone calls were made to accommodations during the Wooden Boat Festival, and long lost friends and families were reunited due to the Port Townsend VIC. Throughout the VIC’s accomplishments of 2012, they experienced loss too.

The VIC and community were saddened by the loss of two volunteers, Jim “Dib” Caldwell and Carol Giffen. They both brought their own local knowledge to the table and the VIC was richer for having them. Sometimes it is loss that makes us stop taking for granted what we have.

So we say a hearty “Thank You!” to the VIC and it’s worthy volunteers. Here’s to human contact in the digital age!

Testimonials “Being new to the area and ready to launch a business, joining chamber made sense.

I used several of the chamber’s advertising options and showed up to as many chamber sponsored events as possible.

In less than five months my business is booming with one full time employee and 22 repeat clients!

Kate Nash, Homekeepers 4 December 2012 Jefferson County Chamber Newsletter

“During this challenging economic time, it’s important for us all to speak the truth, be open about our struggles and accomplishments, share ideas, up lift each other and to not hide behind closed doors. I joined Chamber to meet forward thinking, like minded people and to stay ‘in-the-loop’ and inspired by all the good that is happening every day in our community!”

Suzy Carroll, Uptown Nutrition

2012 ANNUAL REPORT

For Young Professionals, it was a banner year It’s a big world out there, but in East Jefferson County, we have it all. Wild natural beaches, manicured parks, wildlife, trails, artisan edibles, cozy spots to relax and sip cocktails, and thriving business networks. It’s the perfect place to start a business, raise a family and build community. And, that is exactly what the Jefferson County Chamber of Commerce Young Professionals Network aims to accomplish, reaching out and ensuring that Jefferson County is known as the land of local opportunity for young professionals.

Formed in late 2010, YPN was born out of a desire to connect young professionals in Jefferson County to business leaders and the local business community. The first year was spent growing and developing the new network. As 2011 turned the corner to 2012, YPN was brimming with success, as a network of 380 local young professionals, entrepreneurs and business owners. A strategic plan was developed, including a new mission that would fuel the success of YPN members.

Through a variety of different programs, YPN aimed to help participants to build business networks and community, share resources and experiences, develop professionally through educational opportunities, combine goals for advocacy, contribute to economic development and leverage influence in the county’s future.

Now that 2013 is approaching, it’s time to look back at the year and the progress of the Young

Bellevue’s Hyatt Regency, and sure to bring a fresh crop of visitors from across the water.

nect with others and coffee.

What could be better?

getting engaged with business and the future of the region through networking, exchanging ideas, and true professional development.

We’re here to help you succeed and build a sustainable quality of life in Jefferson County.

Everyone is welcome.

Sign up for the emails, come to a meeting, weigh in on the topics or just sit back and listen. Established business leaders; we want you to come too.

For more information and to get on the mailing list visit: jeffcountychamber. org/building-community/ chamber-young-professionals-network.

Turning a Corner in 2013 There’s a lot in the works Getting a hand and for 2013 as the Young Professionals Network paying it forward enters its third year. When YPN’s new mentorship you participate in YPN, you program is shaping up and become part of a greater is connecting established business leaders with young network of peers who work professionals, new business hand-in-hand with business and community leaders owners and aspiring business owners. These relation- to shape local economic ships matter. By connecting development. YPN fosters an environment of connecyoung professionals with established business leaders, tion with entrepreneurs and everyone wins. The industry professionals whose passion is to make Jefferson County is infused with new ideas the land of local opportunity and new energy and the young professionals get the for generations to come. It’s all about your success — guidance, mentoring and knowledge they need to succeed.

And for the youth, the high school students that will be leaving for collage in the next few years, the Network has created an internship program that alMembers of the Young Professionals Network did it up lows the students to work in right at the first ever Port Townsend Steam Punk gather- their field, earn money for college and make connecing. tions that will bring them Professionals Network of and a bazaar. In total, the back armed with the skills Jefferson County. event was attended by more from college and fresh enthan 300 out-of-town Steam thusiasm for the community Punk enthusiasts, curious Steam Punk – A New they grew up in.

Twist on Our Victorian onlookers and locals.

To help promote next New Connections Heritage year’s event, members of The CoLab had a fabuIn June, YPN organized the Brass Screw Confedlous debut with the Small the first ever Steam Punk eracy attended Seattle’s Business Symposium. Over Festival in Port Townsend.

Premier Steam Punk Event, 70 people turned out for the Event creators and YPN Steamcon. A team of eight full day of workshops, labs Team Members Domidedicated a weekend to and networking. The CoLab nic Svornich and Nathan ensure nearly every atplans to open for business Barnett organized “The early next year providBrass Screw Confederacy”; tendee at Steamcon heard about a multitude of events ing young professionals, made up of more than 30 and opportunities in Port freelancers and anyone who local artists, entrepreneurs needs to get away and work and members of YPN. This Townsend and Jefferson County through the year. a place to pull up a chair group of creatives united The “party suite” was acand pull out the lap top. But to translate Steam Punk knowledged hands down as there’s more. You can get storylines into a weekend of fantastical entertainment, the finest of the eight suites time in the meeting room, a 631 Tyler Uptown PT 385.1256 M-F 9:00-5:30 Printery.com chance to mingle and conVictorian costumes, parties in the late-night wing of December 2012 Jefferson County Chamber Newsletter 5

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2012 ANNUAL REPORT

Business investors

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Chamber Ambassadors are stepping up their game in 2013 and becoming an integral part of chamber membership recruitment and retention. It’s not all work, though. This group likes to have fun.

Ambassadors key element in chamber success story 2012 was a great year for the Jefferson County Chamber of Commerce’s Ambassador program. We created a new Ambassador Policy Handbook that has really picked up the game for our Ambassador’s.

Their increased enthusiasm and involvement in membership activities has been big help to the Chamber staff. This is what being a Chamber Ambassador is all about.

The Ambassadors are an enthusiastic, fun group of chamber members who help promote and advance the services and programs of the Jefferson County Chamber of Commerce.

As a Chamber Ambassador, you will facilitate the networking of other

members as well as contribute to the chamber’s success and build your own valuable business network.

Ambassadors volunteer their time at chamber events, such as Business After Hours, Chamber lunch meetings and ribbon cuttings. Other events like the Business Leader and Citizen of the Year, Business Expo and more benefit from Ambassador involvement.

Ambassadors are a key element of the chamber’s membership retention and expansion program. Ambassadors contact chamber members and prospective members throughout the year to help them understand the chamber’s

6 December 2012 Jefferson County Chamber Newsletter

role in the community, how to maximize the many benefits of their membership and how to stress the importance of being actively involved in chamber events and programs.

Finally, Ambassadors are a vital communications link between chamber staff, officers and members, providing valuable feedback to assist in the development of Chamber initiatives.

So what are you waiting for? If you like to have fun, want to contribute to your community and make friends right away, please contact Laura Brackenridge, Meeting & Event Coordinator (360-385-7869) to find our more about being an ambassador.

Business builders

• Port Townsend Computers • Homer Smith Insurance • Port Townsend Paper Co. • Jefferson Healthcare • Hadlock Building Supply • Port Townsend Laundromat & Self Service Car Wash

New members

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Gary was the kid who only used the black crayon, drawing comic book characters, commercial art, fan art, it never mattered, so long as he was drawing and creating. And any canvas was fair game. Walls, cars, people.

He first discovered tattooing at the ripe old age of 14 and was instantly drawn to the classical themes as well as the more diverse contemporary themes. More importantly he appreciated the power of the art form. He believes, like any art form, tattoos have the ability to transform, empower, heal, immortalize, honor and entertain in a personal and tangible way.

After learning the science and fundamentals of tattooing he began building and modifying his own tattoo machines. In 2005 after completing his degree in Digital Design, Gary and his family set down roots on the Olympic Peninsula. In 2008, the Laxson’s decided to open DiGee Ink and DiGee Graphics. The DiGee Ink Port Townsend studio opened June 8, 2012.

Gary has been eager to be a Chamber member since opening his business in 2008. Now as a member of the Jefferson County Chamber of Commerce, he will be able to realize his goal of being an active and contributing

Chamber collects foodbank donations The Jefferson County Chamber of Commerce is collecting donations for the Jefferson County Food Bank.

Chamber luncheon attendees who bring in canned goods or make a cash donation ($5-$10) will receive a raffle ticket for a drawing at the end of the meeting. The holder of the winning raffle ticket will receive two boxes of LED tree lights donated by Puget Sound Energy. The lights are valued at $25 per box.

All proceeds will be donated to the Jefferson County Food Bank. The special Food Bank raffle will take place at the Nov 26, Dec 3, Dec 10, and Dec 17 meetings.

Briefly The following meetings of the Jefferson County Chamber of Commerce are set in the month ahead.

member of the community that supports his business.

Come experience a unique and inviting approach to body art.

DiGee Ink Tattoo Studio is located in downtown Port Townsend at 220 Tyler St. in the James Hastings Building, and is open Tuesday through Sunday at noon and takes last appointments at 6 p.m. Walk-ins are always welcome (schedule permitting). Portfolio and contact information is available online at digeeink.com. For more information, e-mail info@digeeink.com or call (360) 565-6595.

Chamber Chamber Staff

Executive Board

Executive Director President Teresa Verraes Fred Obee director@jeffcountychamber.org The Leader President elect Event Coordinator Dominic Svornich Laura Brackenridge Kitsap Bank admin@jeffcountychamber. org Vice President, Records 385-7869 Molly Force N.D. Prosper Natural Health VIC Manager Past President Karen Anderson Kim Aldrich info@jeffcountychamber.org Cobalt Mortgage (360) 385-2722 Vice President, Finances Kathryn Brady Brady Chiropractic

Dec. 4 - 8 to 9 a.m. - Casey Reeter will present the YPN Mentor Program at the Resort at Port Ludlow, 1 Heron Road, Port Ludlow.

Dec. 11, 5:30 to 7 p.m. - After Hours Mixer Studio 49/Silverwater CafĂŠ, 237 Taylor St., Port Townsend.

Dec. 12, 8 to 9 a.m. - Executive Board meeting at the Visitor Information Center, 440 12th St., Port Townsend.

Dec. 19, 8 to 9 a.m. - Board of Directors meeting at Peninsula Legal Secretarial Services, 20 Colwell St., Port Hadlock.

Dec. 20 - 5:30 to 7 p.m. - Ambassador meeting at the Elks Lodge, 555 Otto St., Port Townsend.

contacts Vice President, Outreach Debbie Wardrop Resort at Port Ludlow Vice President, Membership Dana Petrick Dana Pointe Interiors Directors Jordan Eades Hope Roofing Chuck Russell Valley Tavern Judy Cavett FairWinds Winery Carol Woodley Hadlock Realty & Hadlock Hotel

Vi Koenig PT Laundromat Piper Diehl Ludlow Bay Wellness Spa Nancy McConaghy Coldwell Banker Cammy Brown Peninsula Legal Services Suzy Carroll Uptown Nutrition Craig Downs Chimacum Schools Jennefer Wood Maestrale

Dianna Talley Taku Marine Jake Beattie Northwest Maritime Center Newsletter Advertising Sara Radka The Leader 360-385-2900 We welcome your submissions. If you have news to share, send articles and photos to director@ jeffcountychamber.org or mail to 440 12th St. Port Townsend, WA 98368.

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Resort: Port Ludlow’s idyllic escape Continued from Page 1

PRSRT STD U.S. Postage Paid Port Townsend, WA Permit No. 34

food was amazing. The beauty and layout somehow managed to inspire spontaneous small and large gatherings and still allow for solitude and quiet reflection. I am old enough to remember when customer service was a verb instead of a meaningless job title. The staff at the resort took the time to remember the names of our 40 attendees.

They were professional, attentive, and gave us REAL customer service.”

In an effort to thank our guests, business partners, and even employees, this year we aligned ourselves with Stash Hotel Rewards, an independent hotel rewards program featuring nearly 200 distinctive independent hotels across the United States. The program has already provided a significant benefit to many of our guests just for enjoying their visit to The Resort at Port Ludlow.

This past year, we’ve not only focused on developing relationships with our guests, but also with the community around us. We are proud that our manage-

Testimonial “The location is divine and restful, right on a small harbor, with beautiful grounds, a small beach, walking trails in the woods, and mountain views. To top it off, a bald eagle likes to sit on the totem pole on the property, surveying the goings on. It’s not “wildernessy” per se…but it is an incredibly relaxing and beautiful spot. – Trip Advisor Review of the Resort at Port Ludlow.

A cozy seat and a pleasant view is all part of the experience at the Resort at Port Ludlow.

The resort is located on the waterfront a stone’s throw from the marina. ment team donated their time and energy to this year’s United Day of Caring. We encourage local artists to both display and sell their work in many of the Resort’s venues, and we’ve nurtured our partnerships with local farms, artisans, and retailers such as Red Dog, Dharma Ridge,

Finnriver, and Mystery Bay Farms as well as the famed Pane d’Amore Bakery, Elevated Ice Cream and Candy, and Conservatory of Port Townsend.

Looking ahead to 2013, we hope to further develop our relationships with the many incredible businesses here in Jefferson County,

and we look forward giving even more back to our community. We are excited for the opportunities that lie ahead and look forward sharing many more of the important moments in our guests’ lives.

For more information, visit portludlowresort.com and stashrewards.com.

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