The Learning Institute Handbook 2010-2011 by Sam Brenton

The Learning Institute Handbook 2010-2011

This handbook has been printed on environmentally friendly material from sustainable sources The Handbook is produced by The Learning Institute - Pub6511 For further information contact: The Learning Institute Francis Bancroft Building Queen Mary, University of London London E1 4NS t: (0)20 7882 2800 e: li@qmul.ac.uk www.learninginstitute.qmul.ac.uk

www.learninginstitute.qmul.ac.uk

Welcome The Learning Institute Handbook For 2010 to 2011

Introduction by Professor Simon Gaskell, Principal I am pleased to have this opportunity to introduce the Handbook from our newly-formed Learning Institute. During my months as Principal of the College, one of my first tasks has been the creation of our new Strategic Plan which sets out our ambitions for the future and a way forward with clear objectives and milestones. In the current financial environment, more than ever, we need to be sure that we are agile and effective in everything we do. The development of our staff and students will be crucial to our success if we are to move forward as one of the elite research universities in the UK, as judged by robust national and international criteria. I expect the work of the new Learning Institute to have a key role to play in enabling the College community fulfil its true potential. Our success can only be achieved through and by the people who work here. I hope that staff from across the College will find the services of the new Learning Institute useful in enhancing institutional performance and ensuring that our students receive the best possible experience whilst with us. The Learning Institute is here to support us all in our work and the services offered will remain tightly aligned to our strategy through new lines made possible by the academic structure for the College which I have put in place this year. On behalf of the Senior Executive, I commend this Handbook to you.

Professor Simon Gaskell

If you require this publication in a different format (Large print, electronic, audio, etc.) we will endeavour to provide this where possible. For further information and assistance, please contact: Nicole Nathan on n.a.nathan@qmul.ac.uk or (0)20 7882 2808.

The Learning Institute

Contents Welcome from the Principal

The Learning Institute at Queen Mary, University of London Introduction to the Learning Institute Learning Institute staff contacts Where to find the Learning Institute

6 7 8

Services offered by the Learning Institute Professional Development Advice for All Staff Personal Effectiveness Workshops and Courses Leadership and Management Development Appraisal Support Queen Mary Induction Events Confidential Consultancy and Support for Senior Staff Tailored Services Professional Development Fund and Professional Development Loans

20 20 21

21 21 22 22 22

Advice and Counselling Service

Communications Office

Finance

Health and Safety

Human Resources

Information Compliance

IT Services

Language Learning

Thinking Writing

The Learning Institute working with Queen Mary Innovation Ltd

12 13 13 13 14 15 15 15 15 16

17 17 17 18 19

at Queen Mary, University of London

Professional development and training opportunities offered by other Queen Mary providers

Researcher Development Postgraduate Research Students Making it Happen Professional Short Course Innovation Scholarships Research and Academic Staff Programmes in Academic Practice

Accrediting Students’ Development of Employability Incorporating Graduate Attributes in Curricula Supporting Student Learning from Extra-Curricula Activities Career Diagnosis: A Website to Support Medical Students’ Career Decision Making Dental Work: A website to Support Dental Students’ Career Decision Making Mind The Gap: a Website to Enhance Students’ Engagement with Employability Supporting Students’ Informal Learning, Intercultural Communication and Digital Literacies Enhancing Students’ Engagement with Business Supporting Student Entrepreneurs in Starting a New Enterprise

9 9 10 11 11 11 11

Learning, Teaching and Assessment Accredited Programmes and Workshops to Support Learning, Teaching and Assessment Recognising and Rewarding Excellence in Teaching Small Grants for Learning and Teaching Sharing Good Practice in Teaching and Assessment Using Learning Technologies PhD Supervision Supporting Curriculum Design and Development Support for Developing and Evaluating Teaching Strategies Support for the Internal Review Process Institutional and Practice-Based Research

Employability and Entrepreneurship

Courses and Course Booking The LI course booking database Index of courses LI short courses programme - Booking Arrangements

37 38 52

www.learnnginstitute.qmul.ac.uk

The Learning Institute

The Learning Institute at Queen Mary The Learning Institute at Queen Mary is a centre of expertise providing specialist services to promote and enhance learning and development across the College community. We provide a range of services to support staff and student learning and development, designed to help you teach, research, work and study effectively at Queen Mary. These consist of programmes, courses and events, individual and group consultancy, award and recognition schemes, funding opportunities, tools and resources, and collaborative networks.

The Learning Institute

Dr Steve Ketteridge e: s.w.ketteridge@qmul.ac.uk

Deputy Director:

Mr Sam Brenton e: s.brenton@qmul.ac.uk

Head of Academic Practice: Education Adviser: Educational Development Adviser: Graduate Student Development Adviser:

Mr David Andrew e: d.andrew@qmul.ac.uk Dr Matthew Williamson e: m.williamson@qmul.ac.uk Dr Giles Martin e: g.martin@qmul.ac.uk Dr Jo Cordy e: j.m.cordy@qmul.ac.uk

Head of Leadership and Management Development: Staff Learning and Development Manager: Development Adviser for Research Staff:

Dr Fiona Stephen e: f.stephen@qmul.ac.uk Ms Cheryl Measures e: c.l.measures@qmul.ac.uk Dr Ian Forristal e: i.forristal@qmul.ac.uk

Head of E-Learning: Senior Learning Technologist: Learning Technologist: Learning Technologist: E-learning Services Manager: E-learning Student Support Adviser: E-learning Support Adviser:

Mr Sam Brenton e: s.brenton@qmul.ac.uk Mr Eoin McDonnell e: e.mcdonnell@qmul.ac.uk Ms Stella Ekebuisi e: s.ekebuisi@qmul.ac.uk Ms Gill Ritchie e: g.ritchie@qmul.ac.uk Dr Chidozie Nsoedo e: c.nsoedo@qmul.ac.uk Mr Manoj Singh e: manoj.singh@qmul.ac.uk Mrs Alysa Bramble e: a.bramble@qmul.ac.uk

Head of Skills and Employability: Employability Development Adviser: Employability and Curriculum Adviser: Enterprise Education Coordinator:

Dr Dr Dr Dr

The Learning Institute is one of the College’s Professional Services and we offer services across four areas: Professional Development (for all staff – includes leadership and management development) Learning, Teaching and Assessment (including e-learning) Researcher Development (for both postgraduate research students and all research staff) Employability and Entrepreneurship (for staff supporting the employability agenda and all students)

On 1st September 2010, Educational and Staff Development became known as The Learning Institute, a change approved by the Queen Mary Senior Executive. The reason for this change was to reflect the fact that the name ‘ESD’ no longer accurately reflected what we do. At its creation ESD offered basic staff development, initial support for learning technology and the Postgraduate Certificate in Academic Practice. The growth in scope and complexity over the intervening years has been fuelled by the institutional need for support across a range of new national and strategic initiatives. The unifying theme across all our services in the new Institute is that they support staff and student learning. We are committed to supporting the development of all College staff, but now we increasingly work as well with undergraduate and postgraduate students: our work to support e-learning impacts across the College and on all campuses; many of the College’s postgraduate research students access skills development activities in the Learning Institute; our Drapers’ Skills Award has now become established for undergraduate students and a Drapers’ Skills Certificate is to follow. The challenge for the Learning Institute will be, in the current environment, to provide a range of quality services that meet the requirements of the three Faculties and the professional and support services, yet remain tightly aligned to College strategy. This Handbook is the first publication you will receive from us as the Learning Institute. Inside you will find details of the range of services that the Institute offers to the College. We will hold a Learning Institute event on the 18th November in the Octagon at Mile End. We will transform our Teaching and Learning Bulletin into a Learning Institute Journal which will encompass all aspects of academic practice. We will establish new ways to engage with Schools and Institutes through a network of Learning Institute Associates and Senior Associates so that we can better understand they ways they would wish us to support them. These changes will be appearing over the coming months, with details on our new website at www.learninginstitute.ac.uk.

Institute Administration Institute Manager: ESD Administrator (Resources): ESD Administrator (Operations): Administrative Assistants:

Graham Thomas e: graham.thomas@qmul.ac.uk Caroline Walker e: c.e.walker@qmul.ac.uk Anouk Lang e: a.lang@qmul.ac.uk Kevin Byron e: k.c.byron@qmul.ac.uk

Mrs Nicole Nathan e: n.a.nathan@qmul.ac.uk Mr Hassan Mahmud e: h.mahmud@qmul.ac.uk Ms Ayesha Khanam e: a.khanam@qmul.ac.uk Miss Samantha Harding e: s.harding@qmul.ac.uk Vacant post

Visiting Professor in Leadership and Management Development:

Prof. Stephanie Marshall e: s.w.ketteridge@qmul.ac.uk

Visiting Professor in Education and Management:

Prof. Gus Pennington e: s.w.ketteridge@qmul.ac.uk

Contact li@qmul.ac.uk with any questions related to practical matters e.g. about LI services, events and courses.

Dr Steve Ketteridge Director

www.learnnginstitute.qmul.ac.uk

The Learning Institute

Professional Development

Where to find the Learning Institute

Professional Development

The LI is situated in the Francis Bancroft building (circled on the map below) on the Mile End Campus

1 7

For more professional development opportunities around your research and teaching activities, see also the sections on Researcher Development and Learning, Teaching and Assessment.

4 5

Mi le En dR

12 Faculty of Arts 13 Francis Bancroft Building - Mason Lecture Theatre - CMLT - School of Business and Management - The Learning Institute at Queen Mary - Turnball Centre - Biophysics in Dentistry - Biomaterials - Disability and Dyslexia Service - Audio Visual Services - Language Lab - Bar Med 14 G E Fogg Building - School of Biological and Chemical Sciences 15 G O Jones Building - Department of Physics - Learning Resource Centre - Lecture Theatre 16 Geography Building - Drapers’ Lecture Theatre - Advice and Counselling - Health Centre - Department of Geography

www.learnnginstitute.qmul.ac.uk

Advice for All Staff You may not see a course that seems right for you, or you are aware of an area where you wish to develop but are unsure whether a course is what you need. If this is the case, please do get in touch with us and we will endeavour to advise you.

d 10

1 Albert Stern House and Cottages (Student Residences) 2 Arts Research Centre 3 Beaumont Court (Student Residences) 4 Catering Building - Level 1 - Gallery - Caffé Amici - Bank - Book shop - CCRS offices 5 Chapman House (Student Residences) 6 Chesney House (Student Residences) 7 Computer Science 8 Creed Court (Student Residences) 9 School of Law (also at Lincoln’s Inn Fields site) 10 East Gate 11 Engineering Building - School of Engineering and Materials Sciences - Department of Electronic Engineering

We offer a range of opportunities for all College staff to become more effective in their current roles and to prepare themselves for new projects and possible career progression. The focus is on you as an individual in developing your knowledge and skills, whilst building on your experience. This can then be applied to your learning in your personal work context, the College as a whole and the wider environment. In addition to classroombased teaching and discussion, our approach combines a variety of learning experiences including faculty-led case studies, work based projects, one to one coaching and leadership development groups.

We know that attending a course is not the only way to learn. There are many different ways of meeting developmental needs and some of the most effective will be informal, quick and easy to access. These include being coached or mentored, reading, distance learning and using web resources, work-shadowing (working alongside colleagues), etc. We can help you to identify how to close the gap between where you are now and where you would like to be, so please do make use of us.

Personal Effectiveness Workshops and Courses This series of open courses and workshops provides one way to meet your developmental needs. The topics covered by the programme focus on four key areas: • Communication Influencing skills, managing conflict, presentation skills, effective writing, assertiveness • Administration Accredited programmes for administrators, note taking, chairing meetings, supporting students, data protection • Organisation Performance management, project planning, managing multiple priorities, stress management • Personal development Negotiation skills, enhancing your personal presence, career planning, planning for retirement. For: All categories of staff and Research Students (Please be aware that if you are a PhD student, researcher or academic, we may offer courses specifically for you in some of these areas; please check the full course listing for details). Contact: Ms Cheryl Measures c.l.measures@qmul.ac.uk Links: www.learninginstitute.qmul.ac.uk/prodev/ Courses: See the Personal Effectiveness section of the courses index

For: All staff Contact: Support Staff: Ms Cheryl Measures c.l.measures@qmul.ac.uk Academic Staff: Dr Fiona Stephen f.stephen@qmul.ac.uk Research Staff: Dr Ian Forristal i.forristal@qmul.ac.uk Postgraduate Research Students: Dr Jo Cordy j.m.cordy@qmul.ac.uk Links: www.learninginstitute.qmul.ac.uk/prodev/

Alan Bradshaw, School of Biological and Chemical Sciences, receiving the Drapers’ Award for Outstanding Service to the College from the Principal 2009

To book a course: www.learnnginstitute.qmul.ac.uk/booking

Professional Development

Leadership and Management Development In 2005 the College introduced a framework for leadership and management development along with a new series of programmes for research and academic staff. We offer an incremental series of management development programmes, on a pathway from Introduction to Leadership and Managing Teams finishing at MBA level, which are all accredited or endorsed by an appropriate body (Figure 1). Professional Support Pathway MBA (Part 2)

We can offer advice on which pathway may be best for you. The majority of leadership and management programmes are delivered internally and the course team includes the Institute’s two Visiting Professors. The approach of the programmes is contextually grounded using the actual leadership challenges and experiences of participants as a source for case studies and leadership development groups.

Academic and Research Pathway

MBA in HE Management

Institute of Education

Short course provision from Institute of Directors and Harvard Business School

OU Business School

Appraisal Support

Tailored Services

The Queen Mary Performance Appraisal Scheme (QMPAS) has been implemented throughout the College and involves all staff as a contractual requirement. All appraisers need to be trained in the scheme before conducting any appraisal meetings. Full details of the scheme and many supporting materials (including the relevant forms) are available on the website from the link below.

Whilst individual development is vital for both the person concerned and the College, improvements in performance can be achieved through more subtle organisational development.

There is a series of workshops throughout the year for staff who need to qualify as new appraisers, or for those who would like to improve their appraisal meeting skills. If you are new to the College and would like to find out more about the scheme, there is also an ‘Introduction to Appraisal using QMPAS’ available online at the link below. For: All staff Contact: Ms Cheryl Measures c.l.measures@qmul.ac.uk

Senior Strategic Leadership (Leadership Foundation for Higher Education) Preparing For Strategic Leadership (Leadership Foundation for Higher Education) MBA (Part 1) OU Business School

Post-Graduate Certificate in Professional Practice in HE Administration Association for University Administrators (60 credits at M level)

Courses: See the Appraisal section of the courses index

Professional Leadership and Management For Support Staff (National Open College Network)

Certificate For First-line Supervisors (National Open College Network)

Leadership and Management: A Strategic Perspective For Senior Staff (Institute for Leadership and Management)

Leading and Managing Your Research Team: Managing the Human Factor (Institute for Leadership and Management)

Professional Leadership and Management Award University Administrators (Institute for Leadership and Management) Introduction to Leadership and Managing Teams (Institute for Leadership and Management)

Future Leaders: Introduction to Leadership and Managing Teams (Institute for Leadership and Management)

Figure 1 Leadership and Management Development Framework

Resources The Leadership Programme also provides a variety of other resources for the whole community of College staff such as the Ashridge Business School Virtual Learning Resource Centre which you can access from the LI website.

• Strategy – clarity of direction and values, business and operational planning, learning and development plans, departmental communications • Management – a shared understanding of expectations, an agreed and consistent approach to managing people and finance, team building, special consideration of the issues and practicalities in managing research teams. We work in conjunction with Faculties, Schools, Institutes and Professional Services and support development plans leading to Investors in People status. For further details please contact us. For: Directors, Heads of Schools, Services and Centres. Contact: Dr Fiona Stephen f.stephen@qmul.ac.uk

Professional Certificate of Management (CMS) OU Business School or Birkbeck College

Link: www.learninginstitute.qmul.ac.uk/prodev/qmpas

This might mean a department or research group reviewing and developing their effectiveness in key areas:

Contact: Ms Cheryl Measures c.l.measures@qmul.ac.uk Dr Ian Forristal i.forristal@qmul.ac.uk Dr Fiona Stephen f.stephen@qmul.ac.uk

Queen Mary Induction Events All new members of staff are invited to a Queen Mary Induction event upon joining the College and we run these three times a year. The day includes presentations from senior members of the College and a lunchtime information fair with professional service departments and trades union representatives. New staff will automatically receive personal invitations from The Learning Institute in advance of the next induction event.

Professional Development Fund and Professional Development Loans

An updated version of our on-line introduction to the College will be also available from October 2010, and may be of interest.

We are sometimes able to contribute towards the cost of award bearing professional development programmes for individual members of staff provided there is a strong business case and support from the relevant Head of School. In some cases we may also be able to offer Interest Free Loans to enable members of staff to fund course fees outside the College provided that the individual member of staff meets the criteria for funding.

Link: www.learninginstitute.qmul.ac.uk/prodev/induction

See our relevant guidelines through the link below

For: All new staff

For: All eligible staff

Contact: li@qmul.ac.uk

Contact: Mrs Nicole Nathan n.a.nathan@qmul.ac.uk Link: www.learninginstitute.qmul.ac.uk/prodev/

Confidential Consultancy and Support for Senior Staff Delivering results, dealing with change and emerging agendas, brings a raft of challenges for those with leadership responsibilities. Advice, information, personal consultancy and support is available in strictest confidence with us or one of our Visiting Professors. For: Senior Managers and Heads of Schools.

Courses: See the Management Development section of the courses index

Contact: Dr Fiona Stephen f.stephen@qmul.ac.uk

For: All staff

www.learnnginstitute.qmul.ac.uk

To book a course: www.learnnginstitute.qmul.ac.uk/booking

Learning, Teaching and Assessment

Learning, Teaching and Assessment We offer services to support academic staff in the development of learning, teaching and assessment and to enhance the student experience at Queen Mary. These include workshops on learning and teaching matters, accredited programmes for staff who teach, schemes to recognise and reward excellence in teaching, and support for the development of local teaching and assessment strategies across the College. Through these services we support the implementation of the Learning, Teaching and Assessment Strategy and the College’s Strategic Aim 2: ‘To disseminate knowledge through the presentation of inspirational and authoritative teaching programmes to a diverse constituency of talented undergraduate and postgraduate students’. Whether you are interested in your own development as a practitioner, good practice in the College and beyond, the development of strategy, or particular issues around - for example – good practice in assessment or observation of teaching, we hope you will find our services useful.

Accredited Programmes and Workshops to Support Learning, Teaching and Assessment We offer programmes and workshops to help you develop and deliver the innovative and inspirational teaching programmes that are crucial to the College’s success. These are free for academic staff at Queen Mary. The workshops, which are open to all staff, cover a range of issues around learning and teaching and programme design. For more details, see the index at the back of this book and our online course booking system, which you can reach from our website. In addition to the advertised workshops, we can also work with you to design and run bespoke sessions around particular topics, for example to explore issues that may be a priority within your own subject area. If you would like to take advantage of these, please do get in touch. We offer three accredited programmes designed to help in your role as an academic practitioner, and to improve the student experience: The Certificate in Learning and Teaching (CILT) is a programme for new or inexperienced staff with limited teaching responsibilities. It is a two module introduction to the knowledge, skills and principles required to be an effective teacher. It combines workshops, independent study and work-based activity such as teaching observation. CILT is worth 30 Level 7 credits and successful completion also entitles participants to Associate membership of the Higher Education Academy (HEA).

The Postgraduate Certificate in Academic Practice (PGCAP) is aimed primarily at new members of academic staff, but is open to any other members of College who wish to gain a qualification in academic practice (spanning teaching, research, academic management etc.). The PGCAP is worth 60 Level 7 credits. It is a four module programme intended to develop the knowledge, skills and principles required to be effective in academic practice. It places emphasis on the development of practice at disciplinary level and combines workshops, independent study and work-based activity such as teaching observation. It has been designed to enable new academic staff who have not taught before to meet their probationary requirements. Successful completion of PGCAP also entitles participants to membership of the Higher Education Academy (HEA). The Postgraduate Diploma in Academic Practice is aimed at anyone who is teaching at Queen Mary and has more than three years’ relevant experience, or has completed PGCAP (or a similar Postgraduate Certificate at another institution). Anyone can undertake the programme, and we have tried to make it as simple as possible for colleagues to enroll, study and complete the assessment for it. There are two modules, each of which is worth 30 credits at Level 7. If you are interested in enrolling on the programme, or want more information, all you need to do is contact the Programme Director, Dr Matthew Williamson, at m.williamson@qmul.ac.uk. Please get in touch with us if you’re interested in joining any of these programmes. You can also find more details on our website (link below). For: Academic practitioners at QM Contact: David Andrew d.andrew@qmul.ac.uk

Recognising and Rewarding Excellence in Teaching

Sharing Good Practice in Teaching and Assessment

The recognition and reward of teaching excellence is central to the aim of improving student satisfaction at Queen Mary.

We organise workshops, research seminars, an annual Learning and Teaching Forum and other events to facilitate the sharing of good practice.

We run the Drapers’ Award for Excellence in Teaching, an internal scheme to recognise individual excellence in teaching. The aim of these awards is to provide a tangible means of recognition for inspiring student learning in the College. It also includes excellence in the supervision of postgraduate research students. Nominations are made by students or other staff and the nominated staff are then invited to apply for an award. Each year up to 4 awards of £1500 are made to outstanding teachers. Dates for the 2010-11 awards will appear on our website from the link below, where you will also find nomination forms, lists of previous winners and full guidelines. We also offer Drapers' Prizes for the Development of Teaching and Learning. These are given to acknowledge important new developments in teaching and learning that have taken place at School and disciplinary levels. Each year up to six prizes are awarded of £3000 each. Applications are invited in July, so do check our website later this academic year for details about the next round of prizes.

The annual Student Experience Seminar provides an opportunity for student course representatives to present issues and the student perception of College practice to an audience of academic staff. For dates and more information about these events, check our website throughout the year. We produce good practice guides and other publications (for example on Good Practice in Assessment), which you will find in hard copy if you drop in to The Learning Institute, and are also available on request. We also have a growing bank of video resources, featuring QM colleagues talking about their own practice. These will be released online during the course of this academic year, and will be accessible from our website. For: All staff engaged in learning teaching and assessment. Contact: David Andrew d.andrew@qmul.ac.uk

We also offer support for individuals nominated by the College for a National Teaching Fellowship, and for colleagues applying for Fellowship or Senior Fellowship status of the HEA.

Links: www.learninginstitute.qmul.ac.uk/lta

For: All staff engaged in teaching. Students who nominate staff for the Drapers’ Award for Excellence in Teaching.

Links: www.learninginstitute.qmul.ac.uk/lta Contact: Matthew Williamson m.williamson@qmul.ac.uk Courses: See the Learning, Teaching and Assessment section of the index

Links: www.learninginstitute.qmul.ac.uk/lta/

Small Grants for Learning and Teaching The Small Grants for Educational Developments Fund for 2010/11 offers up to £2,500 each to up to ten projects which seek to improve the student experience or support curriculum or educational development. All staff who support student learning are invited to submit applications for Small Grants for Developments in Learning and Teaching. Applications will need to demonstrate a local impact on the quality of the student learning experience and to collect some qualitative or quantitative evaluation of the enhancement. Full details and application forms can be found via the link below. For: All staff engaged in learning, teaching and assessment. Contact: Giles Martin g.martin@qmul.ac.uk Links: www.learninginstitute.qmul.ac.uk/lta/

www.learnnginstitute.qmul.ac.uk

To book a course: www.learnnginstitute.qmul.ac.uk/booking

Learning, Teaching and Assessment

Using Learning Technologies Our E-Learning Unit offers services to support and promote effective practice in e-learning, whether for blended or distance learning, for online or teaching room technologies, for platforms we run (such as the College's VLE) or through the use of other tools. We offer technologies that we support, expert advice for tools we don't, consultancy for individuals or Schools, funding for e-learning production or for online tutoring, planned or bespoke courses and events, online resources and collaborative networks within which to share ideas and practice, and a studio space in which to develop or demonstrate uses for learning technologies. We work with individuals, groups, Schools or whole Faculties to devise and implement e-learning initiatives big or small. We're also keen to hear from anyone doing anything innovative, or just something simple that really works. Areas in which we offer support: Sharing practice: the E-Learning Practitioners' Network This year we are launching an E-Learning Practitioners' Network. This is a space for anyone interested or involved in e-learning (or, indeed, learning) to share ideas and practice with others around the College. We also publish news (conferences, funding opportunities etc), organise seminars and speakers around interests expressed in the Network, and envisage it as the online and social hub of crossCollege e-learning activity and information. Join us from www.learninginstitute.qmul.ac.uk/network. Using the VLE to enhance learning and teaching We run the College's Virtual Learning Environment, Blackboard, which is used for e-learning on some 1500 Queen Mary courses, and is now part of daily study for most of our students. This is the core technology for most course-based e-learning activity. We offer training and advice on the practice and pedagogy of using it effectively, as well as day-to-day user support for staff and students, and comprehensive online resources. Q-Review: a lecture capture service A popular pilot project in its second year, offering a service whereby your lecture can be automatically recorded in different formats, and a podcast/RSS feed, download link, and a link from your VLE course area are immediately available. E-Learning production service A scheme whereby we are able to fund pieces of e-learning development that an individual academic may not have the time or skills to do themselves. We talk over the planned work with you, and provide a trained Postgraduate Student to work with you, and just ask that you feed back about the development and its impact through our Practitioner Network. We can also help with setting up online tutoring for e.g. your distance learning course.

Learning, Teaching and Assessment

Using teaching room technologies We can give you advice and demonstrations about using technologies available during a teaching session, such as audience response systems, tablets, interactive whiteboards, visualisers and other kit now available in QM's lecture rooms. Using web-based technologies for teaching, work, study Social software, software as a service, user-generated content, web conferencing, the staple tools of Web 2.0, the explosion of possibilities in the last few years means we can now all use external software to do interesting things (in our teaching, our learning, our work here), often freely or cheaply. We'll help you navigate the world of unsupported but intensely useful web technologies, working from the opportunity/problem to the solution. The E-Learning Studio: development and demonstration The Studio is a well-resourced area for staff and postgraduates to use for work on their own e-learning projects, and where we can demonstrate some of the latest learning technologies to interested colleagues. We also do our seminars and training sessions there (3rd Floor, Francis Bancroft Building, Mile End). The studio is now four years old, and will be refreshed in January 2011 to feature the latest technologies for learning. Do drop in – it’s a free facility for you to take advantage of. Developing students as e-learners This year we are able to run a series of 'E-Learning Clinics' for students who are themselves increasingly learning through electronic media. We have a dedicated E-Learning Student Support Adviser who can answer student queries about e-learning, such as: How do I use the Web effectively in my studies? How do I get the best out of my Blackboard course? How do I reference and search online academic resources? Online assignments, deterring and detecting plagiarism Many areas of Queen Mary are now using the VLE for electronic submission of coursework. We offer support for online submission in the VLE, help for those using the TurnItIn software to detect and deter plagiarism, and online resources for students to inform them about the issues surrounding plagiarism. How to get involved: • You can easily find more information about all the above from our site at www.learninginstitute.qmul.ac.uk/elearning • Join the E-Learning Practitioner Network at www.learninginstitute.qmul.ac.uk/network

PhD Supervision The Strategic plan of the College identifies an increase in the size and quality of the graduate research student programme as a key target. In order to achieve this and to ensure a high level of student satisfaction amongst doctoral students, we provide initial supervisor training and the Skills Development Programme for postgraduate research students. For new supervisors the Learning Institute provides workshops for staff in disciplinary groupings to address best practice for research supervision and review some of the problems and solutions associated with this area of academic practice. All experienced PhD supervisors must receive refresher training within their School or Faculty at least once every five years, in order to ensure that they are up to date with any changes in College guidelines, regulations or procedures pertaining to research degrees.

Support for Developing and Evaluating Teaching Strategies Each School has a local strategy for teaching and learning which operates within the broader context of the College’s Learning, Teaching and Assessment Strategy. The publication this year of a new College strategy means that many Schools will be reviewing, evaluating and renewing their own strategies. We can offer advice and support for this process, in the form of one-on-one consultancy, developmental activities and through examples in other subjects. If you are involved in the development of strategy, or for particular strands (such as e-learning policy), do get in touch with us to explore how we can help you. For: College staff responsible for developments in Learning, Teaching and Assessment Contact: Matthew Williamson m.williamson@qmul.ac.uk

For: Supervisors of students

Links: www.learninginstitute.qmul.ac.uk/lta

Contact: Ian Forristal i.forristal@qmul.ac.uk Links: www.learninginstitute.qmul.ac.uk/resdev

Support for the Internal Review Process Internal review is a key component of the College's quality framework. The aims of an Internal Review are to:

Supporting Curriculum Design and Development

• assess the effectiveness of a School or subject area’s processes for managing academic quality and standards

The design of the curriculum is key to maximising student engagement and success. We support the development of innovative curricula in several ways:

• evaluate a School or subject area’s success in achieving its aims, and to consider its future plans • commend and disseminate good practice.

• By providing consultancy to individuals and course teams, on request. • The open workshop programme provides an opportunity to discuss issues of common concern across the College and to gain information about developments and research across the HE sector (see the Learning, Teaching and Assessment section in the courses index, page 43) • Discipline-based approaches to learning and teaching are considered in detail with participants on the PGCAP programme. Please get in touch with us if you would like more details about how we can help you approach curriculum design.

These reviews normally operate on a six year cycle. If your School is coming up for a review, do get in touch, as we can assist with the preparation of documentation and work with teams to prepare for the review itself. For: College staff responsible for developments in Learning, Teaching and Assessment Contact: Matthew Williamson m.williamson@qmul.ac.uk Links: www.learninginstitute.qmul.ac.uk/lta and http://www.arcs.qmul.ac.uk/qa/programme_monitoring_ internal_review/

For: Academic practitioners at Queen Mary

• Email us at elearning@qmul.ac.uk Contact: David Andrew d.andrew@qmul.ac.uk For: All staff who teach or support learning, students engaged in e-learning

Links: www.learninginstitute.qmul.ac.uk/lta

Contact: The E-Learning Unit on elearning@qmul.ac.uk Courses: See the e-learning section of the courses index p41

www.learnnginstitute.qmul.ac.uk

To book a course: www.learnnginstitute.qmul.ac.uk/booking

Learning, Teaching and Assessment

Researcher Development

Researcher Development Institutional and Practice-Based Research In order to support the implementation of the Learning and Teaching Strategy of the College, research is conducted within the Institute and with colleagues in Schools. Institutional research such as the Transitions’ Research Project (which explored the experience of undergraduate students moving from school to Queen Mary) provides an evidence base for the development of College policy and strategy. Our practice-based research explores and evaluates developments in learning, teaching and assessment practice and is disseminated at internal events (such as our research seminars) and in publications, internal and external. Such research is intended to inform the institution and its subject areas in the development of both strategy and practice, and as such may be of interest to colleagues across the College. Similarly, do get in touch if you have an idea for a useful piece of research about practice at QM. For: All staff interested in the development and practice of learning and teaching Contact: Matthew Williamson m.williamson@qmul.ac.uk Links: www.learninginstitute.qmul.ac.uk/lta

The College is committed to supporting and developing its postgraduate research students, research staff, independently funded research fellows and academic staff, and recognises the vital role that this group plays in helping to achieve our research goals. This is demonstrated by the College’s commitment to the principles enunciated in the Concordat to Support the Career Development of Researchers (http://www.researchconcordat.ac.uk/) and the RCUK Research Skills Statement (http://www.qaa.ac.uk/academicinfrastructure/codeOfPractice/ section1/appendix.asp#append3) which is currently under review. All full-time PhD students at Queen Mary are encouraged to take part in two weeks (70 hours) of transferable skills development activities per academic year. This is a formal requirement for the Research Council-funded students. A training needs analysis and selection of the appropriate activities and courses should form part of a normal supervisory process.

Resources During the academic year (2010 – 2011) we will be setting up a collaborative area for PhD Students and a PhD blog, links for which will be found via the new Learning Network area of the Learning Institute website: www.learninginstitute.qmul.ac.uk/network. For: PhD Students Contact: Dr Jo Cordy j.m.cordy@qmul.ac.uk Links: www.learninginstitute.qmul.ac.uk/Ita Courses: See the Postgraduate Research section of the courses index

We offer services for research students and all types of research staff to develop in their role and to fulfill the above requirements.

Postgraduate Research Students Postgraduate Research Student Development Programme: This programme of workshops and courses runs throughout the year, to help research students develop the skills and attributes necessary for the effective management of their research and to aid planning and preparation for future careers. This rich and varied programme includes events designed to help with specific aspects of the PhD (e.g. ‘Writing your Thesis’, ‘The Viva’) as well as more widely applicable topics such as ‘Tackling Procrastination’ and ‘Critical Thinking’. For added value, lively competition events are run to provide a more intense development opportunity including: ‘Junk the Jargon’ Communication Competition The ability to communicate research in clear and simple terms is essential for PhD students and indeed researchers at any level. This competition encourages researchers to practise this skill by presenting their research in an exciting way to a non-specialist audience. Café Scientifique Café Scientifique evenings are regular events for PhD researchers and research staff. The idea of the event is to create an informal, relaxed atmosphere where researchers from all disciplintes can meet and chat, and also present their work and ideas to a general, friendly audience. A typical evening would consist of three short presentations from researchers, refreshments, and other activities such as a quiz, a debate or a creative challenge.

Junk the Jargon competition finalists 2010.

Making it Happen Professional Short Course Open to PhD students, post-doctoral researchers and ImpactQM scholars, this is a professional short course co-delivered by industry partners. The course will allow participants to improve their knowledge of enterprise, innovation and knowledge transfer, and how to successfully exploit research results. Contact: Dr Kevin Byron k.c.byron@qmul.ac.uk

Innovation Scholarships These awards, offered by Queen Mary Innovation Ltd., are open to those research students registered on the Making it Happen Short Course. Awarded on a competitive basis, they provide three months funding at standard Research Council rates and mentoring to allow a student to investigate potential impacts of their research. Contact: Dr Ian Llewellyn ipl@dcs.qmul.ac.uk

Dr Paul Curzon, School of Electronic Engineering and Computer Science, winner of a National Teaching Fellowship 2010

www.learnnginstitute.qmul.ac.uk

To book a course: www.learnnginstitute.qmul.ac.uk/booking

Researcher Development

Research and Academic Staff We offer a programme of special events, development activities and workshops designed specifically for research staff across the College. These aim to support the College commitment to the Concordat and the career development of research staff. Fellowships and Grant Funding There is an annual Fellowship Day which attracts speakers from most of the major funding bodies (including EPSRC, BBSRC, MRC, The Leverhulme Trust, The Welcome Trust and the Royal Society). This event showcases their grant award schemes for supporting postdoctoral researchers who plan to become independent researchers. The Fellowship Masterclasses, led by distinguished senior academics, provide additional insights and advice for researchers who plan to submit a Fellowship application in the current year. The Fellowship webpage provides details of the application procedures and information about the support that is available to assist you with making your funding application. Videos of presentations and sessions from recent Fellowship events are also available (link below). Research Staff Workshops We offer a programme of workshops and activities tailored to meet the needs of research staff across the College. The topics include: research project management, creative thinking and research leadership and management (see the Research Staff section of the courses index). We also provide Career Pathways Days, with follow-up individual consultancy and support on request. Academic Leadership and Research Management Programmes (ILM endorsed) We offer a suite of three leadership programmes designed specifically for research and academic staff. The programmes are incremental: • Future Leaders: Introduction to Leadership and Managing Teams • Leading and Managing your Research Team: Managing the human factor • Leadership and Management: A Strategic Perspective for Senior Staff.

Researcher Development

PhD Supervision The Strategic plan of the College identifies an increase in the size and quality of the graduate research student programme as a key target. In order to archive this and to ensure a high level of student satisfaction amongst doctoral students, we provide initial supervisor training and the Skills Development Programme for postgraduate research students. For new supervisors the Learning Institute provides workshops for staff in disciplinary groupings to address best practice for research supervision and review some of the problems and solutions associated with this area of academic practice. All experienced PhD supervisors must receive refresher training within their School or Faculty at least once every five years, in order to ensure that they are up to date with any changes in College guidelines, regulations or procedures pertaining to research degrees. Consultancy and Support We offer support in the form of individual and group sessions for research staff who would like to pursue a career in research as well as those considering careers outside academia and/or research. Please get in touch with Dr Ian Forristal to find out more about how we can help you. For: Research Staff, Research Fellows, Academic Staff, Research Leaders/PIs, International Researchers Contact: Dr Ian Forristal i.forristal@qmul.ac.uk Links: www.learninginstitute.qmul.ac.uk/resdev

Programmes in Academic Practice We offer accredited programmes which help you to function effectively across all areas of academic practice, including your capabilities as a researcher. These are: The Postgraduate Certificate in Academic Practice (PGCAP) is aimed primarily at new members of academic staff, but is open to any other members of College who wish to gain a qualification in academic practice, and is worth 60 credits at level 7. The Postgraduate Diploma in Academic Practice (PGDip) is aimed at anyone who is teaching and researching at Queen Mary and has more than three years’ experience, or has completed PGCAP (or a similar Postgraduate Certificate at another institution). The PGDip has two modules, each of which is worth 30 Credits at level 7. The Certificate in Learning and Teaching (CILT) is a programme for new or inexperienced staff with limited teaching responsibilities, and is worth 30 credits at level 7. We also offer an open programme of workshops for academic staff which includes sessions about enhancing your research capabilities. For: Academic practitioners at Queen Mary Contact: David Andrew d.andrew@qmul.ac.uk Links: www.learninginstitute.qmul.ac.uk/lta and www.learninginstitute.qmul.ac.uk/booking

Workshop session run by Dr Ian Forristal for resarchers in the School of Electronic Engineering and Computer Science

Courses and events: See the Research Staff section of the index on p49 for courses including; Coaching & Mentoring, Career Development, Academic Leadership & Research Management, PhD Supervision, Consultancy / Bespoke Provision Resources: You will find resources attached to these services for Career Development for Research Staff; Fellowships / Grant Funding; Research Management and Leadership; Research Supervision; International Staff www.learninginstitute.qmul.ac.uk/resdev. See also this useful site: http://www.le.ac.uk/researchleader/

Please get in touch with us if you’re interested in any of these programmes.

Audience at Fellowship Day 2009

www.learnnginstitute.qmul.ac.uk

To book a course: www.learnnginstitute.qmul.ac.uk/booking

Employability and Entrepreneurship

Employability and Entrepreneurship For Queen Mary students to compete in an increasingly competitive and unpredictable world they need to develop their employability alongside their subject and professional expertise. Enhancing the employability of our students is core to the College’s Strategic Plan and Learning, Teaching and Assessment Strategy. The Graduate Attributes Statement, launched in 2010, makes explicit the knowledge, skills, behaviours and values expected of our graduates. This provides a framework for developing student opportunities for learning that are consistent with our academic programmes but are also focused on preparing graduates for their future careers. Within this context we offer a range of services aimed at helping College staff to support student learning for employability, through curricular and extra-curricular activities. We also deliver some services directly to students, including opportunities to obtain accreditation for development of their employability. More detailed information, including online resources, is available in the Employability and Entrepreneurship area of the Learning Institute website at www.learninginstitute.qmul.ac.uk/ee.

Accrediting Students’ Development of Employability Undergraduate students can have their learning for employability accredited by registering on the Drapers’ Skills Award or the Drapers’ Skills Certificate. To receive the Certificate, students complete a number of activities which they choose from a list of on-campus opportunities such as careers workshops, Peer-Assisted Study Support (PASS) mentoring and Language and Learning Unit courses. Students aiming to further develop their understanding of employability can apply to join the Drapers’ Skills Award, a supernumerary module that provides structured support to students to identify the learning achieved through study and engagement in extra-curricular activities. The Award is recorded on a student’s transcript and announced at graduation. For more information about the Certificate and Award, including details about how to participate, please see our website. For: All staff supporting undergraduate students and all undergraduates wanting to prepare themselves for life after graduation

Incorporating Graduate Attributes in Curricula Curriculum change can ensure curricula remain relevant in a continuously changing world and requires careful management by programme leaders. Curricula need to provide opportunities for learners to acquire both subject knowledge and skills for employability and lifelong learning. The Queen Mary Statement of Graduate Attributes describes the knowledge, skills values and behaviours expected of Queen Mary graduates. As such it provides a key reference point for the review and enhancement of curriculum provision as well as providing a framework for students’ personal development planning. To assist with this process, we run a series of workshops and a range of support services to Schools through the Graduate Attributes Curriculum Enhancement Project (see Courses and Links below for more information about these). For: All staff who are supporting undergraduate and taught postgraduate students Contact: Dr Caroline Walker on c.e.walker@qmul.ac.uk or Dr Graham Thomas on graham.thomas@qmul.ac.uk Courses: A209 Supporting Student Employability p44; A253 Programme Design in the Wider Context p44 Links: www.learninginstitute.qmul.ac.uk/ee and www.qmul.ac.uk/gacep

Supporting Student Learning from Extra-Curricular Activities

Dental Work: Website to Support Dental Students’ Career Decision Making

Queen Mary is committed to enhancing the support for students engaged in extra-curricular activities. Professional Services staff thus play a key role in delivering a wide range of extra-curricular provision which provides opportunities for students to develop their employability, where they can reflect on their experience and obtain feedback on their performance.

With the Careers Service, and in association with staff from the School of Medicine and Dentistry, we maintain a website designed to support dental students in making more informed career decisions. The site provides access to a range of targeted career guidance materials and support for the development of the skills necessary to manage their careers. Information about local and London based careers events are posted on the site.

In addition to specific workshops, the Learning Institute provides a range of support services to departments through the Graduate Attributes Curriculum Enhancement Project (GACEP) that are aimed at developing appropriate support tailored to specific extra-curricular provision (see the GACEP website below for more details). For: All professional services staff who are supporting students in developing their employability through engagement in extra-curricular activities

For: All dental students and all staff who are supporting dental students career decision making Contact: Dr Graham Thomas on graham.thomas@qmul.ac.uk or Mr Vinny Potter on v.potter@qmul.ac.uk Links: www.dxwx.qmul.ac.uk

Contact: Dr Anouk Lang on a.lang@qmul.ac.uk or Dr Caroline Walker on c.e.walker@qmul.ac.uk

Mind The Gap: a Website to Enhance Students’ Engagement with Employability

Courses: A209 Supporting Student Employability p44;

Our Mind The Gap website is designed to support students in developing their knowledge of and engagement with employability. The site provides access to a range of materials aimed at supporting students in developing their own view of employability, and offers advice and guidance on identifying high impact employability development activities.

Links: www.learninginstitute.qmul.ac.uk/ee and www.qmul.ac.uk/gacep

Career Diagnosis: a website to Support Medical Students’ Career Decision Making With the Careers Service, and in association with staff from the School of Medicine and Dentistry, we maintain a Careers Diagnosis website designed to support medical students in making informed career decisions. The site provides access to a range of targeted career guidance materials and support for the development of the skills necessary to manage their careers. Information about local and London based careers events are also posted on the site.

For: All students and all staff who are supporting students in developing their employability and all students Contact: Dr Anouk Lang on a.lang@qmul.ac.uk Links: www.mindthegap.qmul.ac.uk or www.learninginstitute.qmul.ac.uk/ee

For: All medical students and all staff who are supporting medical students career decision making Contact: Dr Graham Thomas on graham.thomas@qmul.ac.uk or Mr Vinny Potter on v.potter@qmul.ac.uk

Contact: Dr Anouk Lang on a.lang@qmul.ac.uk Links: www.cxdx.qmul.ac.uk Links: www.learninginstitute.qmul.ac.uk/ee

www.learnnginstitute.qmul.ac.uk

To book a course: www.learnnginstitute.qmul.ac.uk/booking

Employability and Entrepreneurship

Supporting Students’ Informal Learning, Intercultural Communication and Digital Literacies Students need to develop their digital literacy skills to enable them to handle and communicate information and knowledge effectively, using a variety of media and formats. We have developed a framework for students to develop their digital literacy skills based around the use of social networking software and moderated peer mentoring. The focus of the learning is on intercultural communication and can be linked to specific academic modules and is being used to support languages and law students on their year abroad. Please get in touch with us to learn more about how you can use this framework in your own work with students, and see the link below for more details. For: All staff who are interested in working with students on their digital literacies. Contact: Dr Anouk Lang on a.lang@qmul.ac.uk Links: www.learninginstitute.qmul.ac.uk/ee

Enhancing Students’ Engagement with Business Enterprise Education is the development of a set of knowledge, skills and understanding about how ‘businesses’ and other ‘enterprises’ (including private, public sector and social enterprise), function, including the key elements of starting a new business venture. In collaboration with Queen Mary Innovation Limited, we offer a range of student development activities (for example, professional short courses co-delivered by industry experts, and specific enterprise focused workshops) that aim to enhance students’ understanding and experience of business and the enterprise environment, through both curricular and extra-curricular activities.

Alumni and Employer consultation on the Graduate Attributes Framework 2009

www.learnnginstitute.qmul.ac.uk

Employability and Entrepreneurship

For more information about the courses and workshops, see the index at the back of this book, visit our online booking system, or get in touch. For: All staff who are supporting students in developing business awareness and enterprise knowledge and all undergraduate and postgraduate students Contact: Dr Kevin Byron on k.c.byron@qmul.ac.uk or Dr Caroline Walker on c.e.walker@qmul.ac.uk Links: www.learninginstitute.qmul.ac.uk/ee

Supporting Student Entrepreneurs in Starting a New Enterprise At Queen Mary entrepreneurship is understood to be the establishment of a new enterprise, based around a product, service, or the practice and development of the skills required to achieve this. In collaboration with Queen Mary Innovation Limited, we offer a range of services to support student entrepreneurs. Examples include business plan development, presentations by established entrepreneurs, and 1:1 business coaching. Visit our course booking system to find more details about these and to book a place. For: All undergraduate and post-graduate students wishing to establish a new venture based around a product, service, or practice. Contact: Dr Kevin Byron on k.c.byron@qmul.ac.uk Links: www.learninginstitute.qmul.ac.uk/ee

Jorge Cham Book Signing after his lecture ‘The Power of Procrastination’

To book a course: www.learnnginstitute.qmul.ac.uk

The Advice and Counselling Service

Professional Development and Training Opportunities offered by other Queen Mary providers

The Advice and Counselling Service Confidential and professional support for students The Advice and Counselling Service offers free and professional confidential services to all Queen Mary students, including those from Barts and The London, Queen Mary's School of Medicine and Dentistry. Welfare Advisors have specialist training to offer students professional advice on a range of financial, practical and legal issues. Counsellors and Therapists are professionally qualified to offer students support with emotional, personal and psychological concerns. Visit our website www.welfare.qmul.ac.uk for information about our services, opening times, detailed information and advice, self help guidance and details of our events. Contact details: Advice and Counselling Service Ground Floor Geography Building

• Working with International Students – the Implications of Culture For staff members who work regularly with international students. The workshop is designed to raise awareness of the implications of culture on their work with international students and to increase understanding of the international student experience. • Immigration Rules For staff who would like to gain background information about the immigration rules and how they affect students. • Immigration Rules – UPDATE For staff who have previously attended the workshop on the immigration rules and who would like to keep up with recent changes. The Advice and Counselling Service can also offer the above workshops to individual departments. Please contact the service for details. For more detailed objectives and information about dates and times of the courses please see the Learning Institute website at www.learninginstitute.qmul.ac.uk/booking.

t: 020 7882 8717 f: 020 7882 7013 e: welfare@qmul.ac.uk

Resources for Queen Mary staff: The Advice and Counselling Service works with staff at Queen Mary to support students. Please see the website for publications for Queen Mary staff including: • the Personal Tutoring Guide • advice relating to Students in Distress • Guide for staff on the Immigration Rules

Courses for Queen Mary staff: The Advice and Counselling Service also offers workshops to staff. These include: • Mental Health Awareness (Academic Staff) and Mental Health Awareness (Administrative Staff) These workshops, run in collaboration with the Mental Health Coordinator, will enable staff to develop their understanding of mental health and will provide an opportunity to learn skills and strategies for responding to a variety of situations presented by students. • Teaching International Students – the Implications of Culture A workshop for academic staff interested in the implications of culture on teaching and learning and increasing understanding of the international student experience.

www.qmul.ac.uk

www.welfare.qmul.ac.uk

Communications Office

Finance Procedures and Awareness

Communications Office Corporate Affairs The Communications Office is responsible for four main strands of activity which support the key Queen Mary objective of knowledge dissemination. The remit includes:

Finance Procedures and Awareness Our work in internal communications improves levels of staff satisfaction and retention, and plays a part in enhancing the sense of diversity and the collegiate ethos at Queen Mary. We produce a range of internal communications materials including connect (the College intranet), compile the internal newsletters, Bulletin and eBulletin, and arrange the Principal's Open Meetings.

• Media Relations (including Crisis Communications) • Corporate Communications and Stakeholder Relations • Internal Communications • Student Communications We liaise with academic departments and colleagues across all Faculties to promote the College’s range of achievements to the media. Our established contacts with the media and journalists ensure that Queen Mary’s research, commercial developments, lectures, events, and awards receive regular positive media exposure and reach a wide audience.

Our student communications strategy aims to support student initiatives across the College (such as the new Student Information System project), enhance the student experience, improve our National Student Survey scores; and help to improve the quality of our student intake. Contact: Sally Webster Head of Communications Tel: 020 7882 5404 or 07970 096 188 (out of hours) s.webster@qmul.ac.uk Links: http://www.qmul.ac.uk/media/contact/

We work to communicate key projects and initiatives to targeted stakeholders, including opinion-formers in other universities, funding bodies, government and industry, maximising the influence the College has on the HE agenda. The objective is to reinforce Queen Mary’s position as a leading research-led university, which in turn will help to attract funding from government, industry and private investors, and attract the best academic staff and students.

www.qmul.ac.uk/media/

The Finance Department’s training focuses on understanding of the financial processes in the College.

Financial Planning This course is to assist those involved in planning both in academic and administrative departments. It gives an overview of the financial planning process in the College and how the resources are allocated to departments, institutes and sectors. It is also useful for those who have a general interest in the financing of the College.

Budget management There is an annual course on budget management. In addition the Faculty financial managers will assist with training appropriate staff on managing their budgets. Please contact your financial manager for further details.

Agresso Web Training The finance system for the College is Agresso, and the team run weekly training sessions on the use of this system for creating requisitions (purchase orders), payments, queries and reports. Please contact agresso@qmul.ac.uk to arrange training.

Procurement A ‘New Starter’ training programme for purchasing and procurement is available on the web at http://qmweb.finance.qmul.ac.uk/purchasing/news/items/12807.html

Listing of Finance Training Course title

Course code

Time

Financial Planning for departments and sectors at Queen Mary

P113

2 hours

Understanding your budget statements

P114

2 hours

To book on these courses and find out the dates, please go to www.learninginstitute.qmul.ac.uk/booking and enter the course code.

Research Grants Administration The research grants office will be holding ‘Cradle to Grave’ surgeries in departments to cover all aspects of applying for a grant, including Full Economic Costing. For details please contact researchgrants@qmul.ac.uk

http://qm-web.finance.qmul.ac.uk/

Health and Safety

Health and Safety The following is a summary of the courses available in Health and Safety Training and are provided by the Queen Mary Health and Safety Department.

To book a place on a course please contact Mary Giguere, Health and Safety Office t: 020 7882 8966 or by e: m.giguere@qmul.ac.uk

These courses, or similar courses, tailored to suit particular requirements, can also be arranged on request.

From January 2011 you will be able to book your Health and Safety courses online via www.learninginstitute.qmul.ac.uk/booking.

Please refer to the Health and Safety website accessed through the College intranet for available dates and times of courses and further information. http://qm-web.safety.qmul.ac.uk/courses/index.html Title

Suitable for

Office Safety & Risk Assessment

Suitable for all staff who work in offices including Managers. Course covers basic safety law, workplace standards and common hazards found in the modern workplace.

Manual Lifting and Handling

Suitable for all staff, including those responsible for the health and safety of others.

COSHH Risk Assessment in Laboratories

For all staff and students who use, purchase, control the use of, or handle and store of hazardous chemical and biological substances

Wellbeing & Stress Awareness

The course objective is to equip employees to manage their private and working lives so that stress is minimised.

Working with Biological Hazards

Suitable for research, technical and teaching staff working in biological laboratories (ACDP Containment Level 1 & 2): especially for new PhD and post-doctoral staff.

Working at Height

This course covers risk assessments and use of access equipment and is suitable for staff that work at heights or manage staff working at heights.

Asbestos Awareness

This course is suitable for managers and staff who work or manage work relating to the fabric of buildings/cables/supply or extract mechanical equipment or any areas where asbestos may be suspected.

Working with Radioactive Isotopes

Suitable for new and existing radiation workers.

Full First Aid Training course (Four-Day Course)

Suitable for all staff who are required to become First Aiders.

First Aid Re-qualifier (Two-Day Course)

A two-day re-qualifying first aid course.

Fire Marshal training

This three-hour training course includes: the nature of fire, basic risk assessment, common fire hazards, facing the fire, extinguishing the fire (practical) and role of a fire marshal. A multiple choice test paper to gauge competence is also undertaken at the end of the training.

Evacuation Chair Training (nominated staff only)

Practical demonstration and training in the use of disabled evacuation chair. Staff must be able to display confidence and competence in its use and handling.

Temporary summer conference staff

Basic fire awareness and use of fire extinguishers. (approx 1 hour duration)

Student stewards

Fire evacuation procedure, basic fire awareness and use of fire extinguishers (practical) and safe evacuation routes. Approx 2 hour duration.

First year student induction

Presentation of doâ&#x20AC;&#x2122;s and donâ&#x20AC;&#x2122;ts in Halls of Residence and keeping safe whilst at QMUL. Approx 15 mins duration.

Security staff

Safe access into buildings. Basic fire awareness and use of fire extinguishers (practical). Approx 2 hour duration.

http://qm-web.safety.qmul.ac.uk

Well-being and Stress Stress can have significant health consequences on an individual as well as cost implication for the organisation. The impact can be reduced by increasing self-awareness and improving the stress management skills of the individual and line managers, through training and workshop activities. It is important to note that individual factors can alter or modify the way we work and our exposure to workplace stress. Each individual has his or her own personal stress threshold. Line managers play a vital role in preventing stress. They are likely to see the problems causing the stress first hand and be in the best position to notice changes in staff behaviour that may indicate a stress-related problem.

The Stress management course is for line managers and the course aim is provide managers with essential components of stress and its management. The course will help managers to identify workplace stressors and learn how to tackle them and improve their people management skills. Contact: Ms Zarah Tunc, e: z.tunc@qmul.ac.uk Courses: Well-being and Stress Awareness course for all staff and Stress Management Course for line managers. Links: http://qm-web.safety.qmul.ac.uk

There are two courses: The Well-being and stress awareness training is open to all staff and the aim is to introduce staff to the area of wellbeing and stress and help them to develop and strengthen their resistance to stress.

http://qm-web.safety.qmul.ac.uk

Human Resources

Information Compliance

Training in Human Resources Policy and Process The courses provided by Human Resources focus on diversity, recruitment and selection and discipline and grievance. We also contribute and design generic management courses.

Recruitment and Selection The College’s policy requires that all members of recruitment panels complete the fair selection recruitment and selection course, unless they are able to produce certification of having completed a course at a previous place of work. Those who attended a course more than three years ago, should attend a Fair Selection Refresher session to receive information on recent legislative updates. This refresher is run on demand please contact the Diversity Specialist b.calinaud@qmul.ac.uk to book on this course or go to http://qmweb.hr.qmul.ac.uk/equality/equalitytraining. Many staff arrive with recent, excellent training on recruitment and selection from other employers that is not certificated. They can demonstrate these skills and become eligible to participate in interviews by completing an on-line test. https://fairselectiontest.hr.qmul.ac.uk/fair-selection-test/

Equality and Diversity e-course This online course provides participants with an overview of equality legislation and deals with how to manage diversity within the workplace. To book onto this course please email the Diversity Specialist b.calinaud@qmul.ac.uk.

Discipline and Grievance This course is suitable for those who supervise the work of other staff and are responsible for their good conduct. It will enable participants to deal with disciplinary and grievance matters promptly and effectively. It is mandatory training for staff nominated to hear the most serious cases of grievance and discipline within the College.

Course title

Course code

Date

Time

Fair selection and interview skills

HR001

Once per month from October 2010 to June 2011

9am - 5pm

Fair selection refresher

HR003

On demand

1 hour

HR010

Once per academic year in May

9.30am - 3.30pm

Information Compliance – Data Protection and Freedom of Information Whatever your role at Queen Mary, freedom of information, data protection and records management will affect you and how you do your job. Everyone in Queen Mary creates, handles or otherwise uses information and records, and requests for information can come in to any part of the College. For example, at some point, you may need to handle information about an individual; you may need to know what to do when someone asks for information; or you may be asked to organise information so that you, or your colleagues, are able to find specific information quickly.

It is important that staff know their responsibilities in these areas and so the Records & Information Compliance Manager can offer courses which will give participants a basic understanding of the Data Protection Act and the Freedom of Information Act and their impact on Queen Mary. These cover the main points of the Acts and their implications for work areas including: • understanding of key terms • recognising a subject access request, and what to do with it • recognising FOI requests and how they are handled

Data Protection relates to personal data, that is, information about an identifiable, living person, such as data in the Student Information System and including expressions of opinion in emails. The Data Protection Act 1998 allows individuals access to any information about themselves held by Queen Mary and regulates its collection and use of information about individuals. Under the Freedom of Information Act 2000 any individual from any country has the right to access information held by Queen Mary. This information can be in any format, including paper files and electronic records and requests are purpose and applicant-blind. The Act also requires the College to manage its records in line with good records management practice. If you receive a non-routine enquiry (for information that you would not normally provide), treat it as a freedom of information request. Even if the enquiry doesn’t mention freedom of information explicitly, Queen Mary is obliged to respond within 20 working days of receiving it.

• understanding offences under the Acts • best practices to adopt • managing records to be able to comply and respond • understanding some relevant exemptions Courses can be run as separate topic areas or combined to give staff a general overview and what they need to know. The Records & Information Compliance Manager, Mr Paul Smallcombe, can also offer training to individual departments on demand. Please contact him on p.smallcombe@qmul.ac.uk for details. For more information and resources please visit: http://www.arcs.qmul.ac.uk/foi_and_dp/index.html

Fair selection test Please enter this link in your web browser: https://fairselectiontest.hr.qmul.ac. uk/fair-selection-test/ ac.uk/ fair-selection-test/ Discipline and Grievance

Listing of HR Policy and Process Training To book on these courses and find out the dates, please go to www.learninginstitute.qmul.ac.uk/booking and enter the course code. The Diversity Specialist is Bertille Calinaud , who can be contacted on 020 7882 5585 or b.calinaud@qmul.ac.uk

http://qm-web.hr.qmul.ac.uk/

www.qmul.ac.uk/about/collegeinfo/foi/index.html

IT Services

Language Learning

Academic Practice

IT Services

The Team

Contacts:

The Academic Practice team is part of Educational and Staff Development. We support learning and teaching through

David Andrew – Head of Academic Practice and Course Director PGCAP e: d.andrew@qmul.ac.uk Helen Garrett – Course Director CILT e: h.garrett@qmul.ac.uk Jo Cordy – Development Adviser for Research Students e: j.m.cordy@qmul.ac.uk Matthew Williamson – Education Adviser e: m.williamson@qmul.ac.uk Giles Martin – Learning and Teaching Development Adviser e: g.martin@qmul.ac.uk

Make your numbers Excel

http://www.esd.qmul.ac.uk/acprac/

Language Learning Language Learning’s highly qualified staff use innovative teaching methods and technology as well as tried and tested traditional techniques for teaching languages. We offer a friendly and professional service together with excellent facilities such as language laboratories, computers and interactive whiteboards.

When?

We aim to help you achieve a high level of communication in the language of your choice, both in everyday and professional situations and we teach from beginners to advanced level. We also offer the opportunity to take internal and external examinations and a certificate at the end of the course.

All classes take place at the Mile End Campus in the Francis Bancroft Building. It is possible to organise classes on other College campuses.

You can study courses in the following languages:

• Courses run for two or four hours per week

Arabic Chinese French German

Italian Japanese Spanish Russian

Classes run throughout the day including lunchtimes (12pm-1pm or 1pm-2pm) and evenings (6pm-8pm)

Where?

How Long? • From one to three semesters • Intensive courses • One to one classes on demand

How much? 2 hours course (22 weeks) - £ 185.00

Have your way with Word

What do we offer?

4 hours course (22 weeks) - £ 300.00

• A practical approach to language learning • A thorough grounding in structure and grammar • Practice in using the language

To enrol onto a language course please go to http://www.languageandlearning.qmul.ac.uk/language/index.html or email Catalina Gonzalez on c.gonzalez@qmul.ac.uk

• Language for specific purposes, such as business

Power up your Presentations consultancy, educational research, courses and workshops.

Microsoft Our programmes

Office applications are just some of the things you can learn on The team runs a number of programmes to support staff in learning training courses. IT Services and teaching, including the Postgraduate Certificate in Learning and Teaching (which is primarily for new full-time academic staff), the Certificate in Learning and Teaching (which is for part-time educators), the Demonstrators’ Academic Development Programme (which is for demonstrators in science and engineering disciplines) and the Postgraduate Diploma in Academic Practice (which is for

Courses also include Dreamweaver, SPSS, InDesign, C programming, Photoshop and others.

For more information on the courses that we offer, go to our website at www.its.qmul.ac.uk/training/ or see the IT Training handbook

http://qm-web.its.qmul.ac.uk/

www.languageandlearning.qmul.ac.uk/

Thinking Writing

Showcasing Activities

Thinking Writing The Thinking Writing team is a valuable resource for departments and academic staff. They may be particularly useful for those working to develop Queen Mary’s Graduate Attributes, especially in relation to ‘writing for learning and reflection’. The Thinking Writing team can help: • Explore ways of using writing to help students grasp theoretical concepts, generate research questions, make insightful connections…

Urban Writing Retreats for staff and postgraduate research students Thinking Writing runs retreats for writers wishing to make progress on a writing project. Examples to date are research articles, thesis chapters, a professorial lecture. As well as providing a supportive and focused environment for 2 days of productive writing, we aim to help participants develop writing habits they can continue to employ in other contexts - and pass on to their students.

• Investigate connections between reading the ideas of others and contributing one’s own

We are also pleased to help departments and faculties set up their own retreats for themselves and/or for students.

• Structure activities to stimulate students’ creative and critical engagement

Contact: Teresa McConlogue, Thinking Writing Advisor t.mcconlogue@qmul.ac.uk 020 7882 2834

• Research students’ perspectives on and experiences of writing • Address frustrations in setting and marking written assignments • Evaluate alternative methods of assessing students’ writing • Review the range of writing types that students experience. The website www.thinkingwriting.qmul.ac.uk provides resources for staff, a pedagogical rationale and accounts of past and current projects. Thinking Writing is currently able to offer funding to individuals and departments to support their work in writing-related enquiry and development.

The Learning Institute working with Queen Mary Innovation Ltd Supporting Student Enterprise and Entrepreneurship at Queen Mary The Learning Institute and Queen Mary Innovation Ltd have been collaborating on a range of activities for students aimed at developing their commercial awareness and supporting student business ideas. These activities have been supported through the Knowledge East Enterprise Network (KEEN) funding awarded to QMI Ltd. Xing Business Strategy Game Over 60 students worked in teams to develop a business strategy using the Xing strategy game. This all-day event required teams to pitch to a panel of business experts. Flux 2010 Annual National Inter-University Business Planning Competition A team of six students competed against 18 other universities at the University of Nottingham in this annual national business plan competition.

Entrepreneurship Boot Camps Ten Queen Mary students were selected to attend two intensive business development ‘bootcamps’ that involved working with young entrepreneurs, industry experts, business professionals and investors. Entrepreneurship Funding Ten Queen Mary students have received funding from KEEN to take the first steps towards realising their own business ideas. Two of these students, Karen Baratram and Tom Sebrell have built quickly on this entrepreneurial success. Karen won first prize in a ‘Business Angels’ competition held in London for her gluten-free cake products. Tom has forged links with Liverpool John Moore’s University, for his American Civil War tourism business and has since authored two publications and received enquiries from the BBC. Contact: For further information please contact Dr Kevin Byron k.c.byron@qmul.ac.uk or Dr Ian Llewellyn ipl@dcs.qmul.ac.uk.

Journey of an Idea – Business Plan Competition Students worked in teams of five to develop a new business, including a cash flow, patent specification, summary business plan, marketing plan and a prototype model of their product.

Contact: Sally Mitchell, TW Coordinator s.mitchell@qmul.ac.uk 020 7882 2833

Students at the inaugural Queen Mary Xing event (November 2009) A Thinking Writing event at Dean Rees House, Charterhouse Square

www.thinkingwriting.qmul.ac.uk

Karen Baratram receiving the KEEN Angels prize for best live pitch from Richard Farleigh (June 2010)

www.thinkingwriting.qmul.ac.uk

Courses and Course Booking

Courses, and Course Booking

LI course booking database The Learning Institute at Queen Mary, University of London, has an online system which is used for browsing and booking courses and events offered both by the Learning Institute and by many other College providers. The booking database is web-based and can be found at: www.learninginstitute.qmul.ac.uk/booking

Registration The first time that you visit the site, you will be required to register. Registration is a simple process that takes a few minutes and you will receive an email with your login details for future reference. Note that we will not use your registration details for any purpose other than managing your course bookings, nor will we pass them on to any third parties. Once registered you will just need to log in to begin browsing and making bookings on to courses.

Finding courses Browsing our programmes of courses is made simple with the inbuilt search facility. All the courses are listed chronologically, allowing you to browse through courses that are coming up. Courses that have already been held, or that have been cancelled, are greyed out.

Managing Your Development When you log in to the system, you can manage all your personal details in the ‘My Account’ area so, for example, if your email address or telephone number changes you can keep it up to date and still receive important messages about your bookings. The ‘My Training Record’ area allows you to review all of the courses that you have attended using our database. You can also see the courses you are currently booked on to, or awaiting a place for. From here you can also cancel your place or you can choose to remove yourself from a waiting list.

New Front Page In October we will be introducing a new welcome screen for the course booking system. From the welcome screen you can; log in to the system as usual; find out who to contact regarding course queries; see some suggestions if you can’t find what you are looking for and quick links to ‘My Account’.

If you want to browse a particular programme of courses or type of course, such as Personal Effectiveness or PGCAP courses, simply select the course type from the drop down menu in the course ‘type’ box above the chronological list, then click ‘search’.

Any Questions

Making Bookings Once you’ve found the course you want to attend, securing your place is easy. Just click on the blue booking icon for the course, and a space will be reserved for you. You will receive an email confirming your place with details of the course time and location, as well as any pre-course preparation that may be required.

www.learninginstitute.qmul.ac.uk/bookings

If a course is full, you will be added to the waiting list and notified by email as soon as a place becomes available.

Alternatively you can search for a specific course, perhaps one that is listed in the index of courses in this handbook, by typing the course code or title in the ‘search’ box.

You can also search by date if you know the date of the course you’d like to attend.

For some courses that have specific requirements you will receive a provisional place and booking and will be emailed instructions on what will happen next in order to confirm your booking.

There are Frequently Asked Questions (FAQs) on the site which should answer most queries, but if you do have any problems or queries whilst registering or making a booking, please do contact the Learning Institute on li@qmul.ac.uk or call 020 7882 2800. We welcome feedback on your experience of using our booking system. Please email any specific suggestions, comments or feedback regarding database functions and performance to h.mahmud@qmul.ac.uk.

www.learninginstitute.qmul.ac.uk/bookings

Index of Courses

Index of courses For administrative staff

Course code

Date

Assessment

Course code

Date

Mindmapping & Speedreading for Support Staff

M216

See Website

Assessing Students

A256

06/10/2010

Mental Health Awareness (Administrative Staff)

M203

See Website

CILT: Introduction to Assessment

C103

02/11/2010

Career Planning for Support Staff

M169

18/11/2010

Giving Feedback to Students

A211

10/11/2010

Professional Leadership and Management Award for Support Staff (OCN accredited): Induction

CILT: Introduction to Assessment

C103

11/11/2010

MP138

12/10/2010

Objective Structured Clinical Examinations (OSCEs)

C113

06/12/2010

Professional Leadership and Management Award for Support Staff (OCN accredited): Module 1 - Role and Functions of a Supervisor

MP138

03/11/2010

CILT: Introduction to Assessment

C103

03/03/2011

Introduction to Mentoring and Coaching

M128

09/11/2010

Enhancing Assessment

A255

06/05/2011

Professional Leadership and Management Award for Support Staff (OCN accredited): Module 2 - Meeting Customer Needs and Motivating Staff

MP138

07/12/2010

Minute Writing

M101

13/01/2011

Career Planning for Support Staff

M169

18/11/2010

Chairing Meetings

M200

13/01/2011

How to Successfully Apply for Jobs In Academia

R213a

30/09/2010

Customer Support and Delivering Service

M158

27/01/2011

Exploring Careers Outside Academia

R215b

14/10/2010

PGCAP Module 4: Developing an Academic Career

A250

22/10/2010

Career development and employability

Professional Leadership and Management Award for Support Staff (OCN accredited): Module 3 - Developing Individuals and Teams

MP138

31/01/2011

Interview Skills for Jobs Outside Academia

R184b

18/11/2010

Professional Administrative Support (OCN accredited): Induction

MP139

08/02/2011

PGCAP Module 4: Developing an Academic Career

A250

30/11/2010

Professional Administrative Support (OCN accredited): Module 1

MP139

24/02/2011

Interview Skills for Jobs In Academia

R184a

03/12/2010

Professional Leadership and Management Award for Support Staff (OCN accredited): Module 4 - Managing Conflict

How to Successfully Apply for Jobs Outside Academia

R213b

26/01/2011

MP138

02/03/2011

Exploring Careers Outside Academia

R215b

11/02/2011

Professional Administrative Support (OCN accredited): Module 2

MP139

07/04/2011

Interview Skills for Jobs Outside Academia

R184b

04/03/2011

Professional Leadership and Management for University Administrators (Day 1)

MP122

13/04/2011

Exploring Careers In Academia

R215a

16/03/2011

Supporting Student Employability

A209

04/05/2011

Interview Skills for Jobs In Academia

R184a

12/05/2011

PGCAP Module 4: Developing an Academic Career

A250

20/10/2011

PGCAP Module 4: Developing an Academic Career

A250

30/11/2011

Professional Leadership and Management for University Administrators (Day 2)

MP122

14/04/2011

Professional Leadership and Management Award for Support Staff (OCN accredited): Module 5 - Managing Change

MP138

19/04/2011

Customer Support and Delivering Service

M158

11/05/2011

Professional Leadership and Management for University Administrators (Day 3)

MP122

24/05/2011

Professional Leadership and Management for University Administrators (Day 4)

MP122

25/05/2011

Communicating with others

Professional Administrative Support (OCN accredited): Module 3

MP139

25/05/2011

Influencing and negotiation Skills

M194

See Website

Introduction to Mentoring and Coaching

M128

14/06/2011

Presentation Skills (OCN accredited)

MP167

See Website

Professional Administrative Support (OCN accredited): Module 4

MP139

30/06/2011

Mental Health Awareness (Academic Staff)

M203a

See Website

Professional Administrative Support (OCN accredited): Module 5

MP139

20/07/2011

Training the Trainers (OCN accredited)

IG100

See Website

Mental Health Awareness (Administrative Staff)

M203

See Website

Train Your Voice for Teaching

A254

08/09/2010

Promoting your Research Through the Media (HSS)

COM002

12/10/2010

Managing Conflict: Dealing with Difficult Situations

M146

12/10/2010

Dealing with Disruptive Behaviour

A162

13/10/2010

CILT: Presentation Skills

C102

19/10/2010

CILT: Presentation Skills

C102

28/10/2010

Making a Poster Presentation

R126

29/10/2010

Promoting your Research Through the Media (S&E/SMD)

COM001

02/11/2010

Effective Networking

R219

04/11/2010

Presenting Your Research (Day 1)

R182

16/11/2010

Appraisal Appraisers: Planning and Carrying out an Appraisal Review Meeting with QMPAS

AP008

11/11/2010

Appraisers: Planning and Carrying out an Appraisal Review meeting with QMPAS

AP008

14/01/2011

Appraisers: Planning and Carrying out an Appraisal Review Meeting with QMPAS

AP008

18/02/2011

Appraisers: Planning and Carrying out an Appraisal Review meeting with QMPAS

AP008

14/03/2011

www.learninginstitute.qmul.ac.uk/booking

Index of Courses

Course code

Date

Curriculum Development

Course code

Date

Interview Skills for Jobs Outside Academia

R184b

18/11/2010

CILT: Organising Teaching

C101

05/10/2010

Communicating with the Media (S&E)

R214

23/11/2010

CILT: Organising Teaching

C101

14/10/2010

Presenting Your Research (Day 2)

R182

24/11/2010

CILT: Organising Teaching

C101

03/02/2011

Presenting Your Research (Day 2)

R182

25/11/2010

Communicating with the Media (HSS)

R214

26/11/2010

Interview Skills for Jobs In Academia

R184a

03/12/2010

Introduction to Blackboard, QM's Virtual Learning Environment

DELUWEBCT1

29/09/2010

How to Use Endnote for Medicine and the Sciences

DELUEL25

30/09/2010

TurnitinUK & the VLE - Plagiarism Detection in the VLE

DELU22

06/10/2010

How to Use Endnote for Sciences & Engineering

DELUEL26

14/10/2010

How to Use Endnote for the Arts and Humanities

DELUEL27

26/10/2010

Introduction to Blackboard, QM's Virtual Learning Environment

DELUWEBCT1

27/10/2010

Q-Review: Recording Your Lecture and Getting it Online

DELU25

11/11/2010

How to Use Endnote for Medicine and the Sciences

DELUEL25

11/11/2010

Extending Blackboard - Wimba Voice Tools

DELU30

23/11/2010

Into the Classroom – Classroom Technologies in QM Teaching Rooms

DELU31

24/11/2010

How to Use Endnote for Law

DELUEL28

09/12/2010

How to Use Endnote for the Arts and Humanities

DELUEL27

14/12/2010

Introduction to Blackboard, QM's Virtual Learning Environment

DELUWEBCT1

15/12/2010

How to Use Endnote for Sciences & Engineering

DELUEL26

16/12/2010

How to Use Endnote for Medicine and the Sciences

DELUEL25

19/01/2011

Introduction to Blackboard, QM's Virtual Learning Environment

DELUWEBCT1

19/01/2011

Extending Blackboard - Wimba Voice Tools

DELU30

16/02/2011

Into the Classroom – Classroom Technologies in QM Teaching Rooms

DELU31

16/02/2011

How to Use Endnote for Sciences & Engineering

DELUEL26

22/02/2011

Q-Review: Recording Your Lecture and Getting it Online

DELU25

23/02/2011

How to Use Endnote for Law

DELUEL28

17/03/2011

How to Use Endnote for the Arts and Humanities

DELUEL27

30/03/2011

Introduction to Blackboard, QM's Virtual Learning Environment

DELUWEBCT1

15/04/2011

C117

09/03/2011

Communicating with others

(cont)

Developing your Personal Impact – Enhancing your Personal Presence

M157

15/12/2010

Chairing Meetings

M200

13/01/2011

Making a Poster Presentation

R126

18/01/2011

Communicating Your Research – Public Engagement

R225

24/01/2011

Promoting your Research Through the Media (S&E/SMD)

COM001

25/01/2011

Planning for Difficult Conversations

M142

27/01/2011

Pronunciation and Oral Skills for Overseas Researchers

R226

28/01/2011

Pronunciation and Oral Skills for Overseas Researchers

R226

02/02/2011

Pronunciation and Oral Skills for Overseas Researchers

R226

08/02/2011

Teamwork for Researchers

R216

10/02/2011

CILT: Presentation Skills

C102

17/02/2011

Promoting your Research Through the Media (HSS)

COM002

22/02/2011

Interview Skills for Jobs Outside Academia

R184b

04/03/2011

Dealing with Disruptive Behaviour

A162

07/03/2011

Presenting Your Research (Day 1)

R182

11/03/2011

Making a Poster Presentation

R126

21/03/2011

Presenting Your Research (Day 2)

R182

22/03/2011

Presenting Your Research (Day 2)

R182

23/03/2011

Effective Networking

R219

01/04/2011

Communicating With the Media (HSS)

R214

05/04/2011

Communicating with the Media (S&E)

R214

08/04/2011

E-learning

Promoting your Research Through the Media (S&E/SMD)

COM001

19/04/2011

Negotiation & Assertiveness for Researchers

R144

03/05/2011

Disruptive Behaviour: Case studies

A205

04/05/2011

Managing Conflict: Dealing with Difficult Situations

M146

11/05/2011

Interview Skills for Jobs In Academia

R184a

12/05/2011

Evaluation of teaching

Introduction to Leadership for Researchers

R217

13/05/2011

CILT: Evaluation of Teaching

C104

16/11/2010

Promoting your Research Through the Media (HSS)

COM002

24/05/2011

CILT: Evaluation of Teaching

C104

25/11/2010

Making a Poster Presentation

R126

24/05/2011

Observation of Teaching

C120

09/02/2011

Managing Conflict: Dealing with Difficult Situations

M146

14/06/2011

Evaluation of Teaching

A224

21/02/2011

Enhancing Visual Presentation in Lectures

A249

21/06/2011

CILT: Evaluation of Teaching

C104

17/03/2011

Influencing and Negotiating Skills

M186

14/07/2011

www.learninginstitute.qmul.ac.uk/booking

Equal opportunities and diversity Diversity in Practice: Supporting Teachers: Supporting Students

www.learninginstitute.qmul.ac.uk/booking

Index of Courses

Event Management

Course code

Date

Learning and teaching

Course code

Date

Event Management

M130

14/02/2011

Training the Trainers (OCN accredited)

IG100

See Website

Teaching International Students - the Implications of Culture

M213

See Website

Train Your Voice for Teaching

A254

08/09/2010

CILT: Introduction to CILT

C100

21/09/2010

Introduction to Problem-Based Learning

C107

29/09/2010

CILT: Introduction to CILT

C100

30/09/2010

PGDIP 1: Introduction

PGDIP1

04/10/2010

CILT: Organising Teaching

C101

05/10/2010

Assessing Students

A256

06/10/2010

Being a PBL Facilitator

C108

06/10/2010

PGCAP Module 1: Induction to the PGCAP

A159

11/10/2010

Dealing with Disruptive Behaviour

A162

13/10/2010

CILT: Organising Teaching

C101

14/10/2010

PGCAP Module 1: Learning and Teaching in Higher Education - 2 Day Session

A221-1a

15/10/2010

CILT: Presentation Skills

C102

19/10/2010

PGCAP Module 1: Learning and Teaching in Higher Education - 2 Day Session

A221-2a

27/10/2010

Learning with Role-Play

C115

27/10/2010

CILT: Presentation Skills

C102

28/10/2010

PGDIP 2: Approaches to HE Research

PGDIP2

01/11/2010

CILT: Introduction to Assessment

C103

02/11/2010

PGCAP Module 1: Learning and Teaching in Higher Education - 2 Day Session

A221-1b

08/11/2010

Giving Feedback to Students

A211

10/11/2010

CILT: Introduction to Assessment

C103

11/11/2010

CILT: Evaluation of Teaching

C104

16/11/2010

Finance Financial Planning for departments and sectors at Queen Mary

P113

See Website

Understanding your budget statements

P114

See Website

Health and Safety Office Safety & Risk Assessment

HS001

See Website

Manual Lifting and Handling

HS004

See Website

COSHH Risk Assessment in Laboratories

HS005

See Website

Working with Radioactive Isotopes

HS006

See Website

Full First Aid Training course (Four-Day Course)

HS007

See Website

First Aid Re-qualifier (Two-Day Course)

HS008

See Website

Wellbeing & Stress Awareness

HS012

See Website

Working with Biological Hazards

HS013

See Website

Working at Height

HS014

See Website

Asbestos Awareness

HS015

See Website

Fire Marshal training

HS016

See Website

Evacuation Chair Training (nominated staff only)

HS017

See Website

Temporary Summer conference staff

HS018

See Website

Student stewards

HS019

See Website

First year student induction

HS020

See Website

Security staff

HS021

See Website

Human Resources Fair selection and interview skills

HR001

See Website

Teaching with Small Groups

C109

18/11/2010

Fair selection update

HR003

See Website

Demonstrating in the Lab

R180

19/11/2010

Discipline and Grievance

HR010

See Website

PGCAP Module 1: Learning and Teaching in Higher Education - 2 Day Session

A221-2b

22/11/2010

Introduction to Mentoring and Coaching

M128

09/11/2010

CILT: Evaluation of Teaching

C104

25/11/2010

C107

01/12/2010

Appraisers: Planning and Carrying out an Appraisal Review Meeting with QMPAS

AP008

11/11/2010

Introduction to Problem-Based Learning

Appraisers: Planning and Carrying out an Appraisal Review meeting with QMPAS

AP008

14/01/2011

Objective Structured Clinical Examinations (OSCEs)

C113

06/12/2010

Managing Performance

HR007

16/02/2011

PGDIP 3: Theories of Student Learning

PGDIP3

06/12/2010

Appraisers: Planning and Carrying out an Appraisal Review Meeting with QMPAS

AP008

18/02/2011

Being a PBL Facilitator

C108

08/12/2010

Appraisers: Planning and Carrying out an Appraisal Review meeting with QMPAS

AP008

14/03/2011

PhD Supervision in Science, Engineering and Biomedical Sciences

A115

16/12/2010

PGDIP4

10/01/2011

Managing Performance

HR007

22/03/2011

PGDIP 4: Action Research

Introduction to Mentoring and Coaching

M128

14/06/2011

PGCAP Module 2: Developing the Curriculum in the Disciplines: Seminar 1: Introducing Constructive Alignment

A235-1a

12/01/2011

PGCAP Module 2: Developing the Curriculum in the Disciplines: Seminar 1: Introducing Constructive Alignment

A235-1b

20/01/2011

CILT: Introduction to CILT

C100

20/01/2011

www.learninginstitute.qmul.ac.uk/booking

Index of Courses

Learning and teaching

Index of Courses

Course code

Date

PGCAP Module 2: Seminar 2: Integrating Equal Opportunities and Diversity into the Curriculum

A235-2a

26/01/2011

Teaching with Small Groups

C109

28/01/2011

PGCAP Module 2: Seminar 2: Integrating Equal Opportunities and Diversity into the Curriculum

A235-2b

03/02/2011

CILT: Organising Teaching

C101

03/02/2011

PGDIP 5: Focus Groups

PGDIP5

07/02/2011

(cont)

Detecting and Deterring Plagiarism

A206

10/05/2011

Course code

Date

Student Support and Personal Tutoring

A220

10/05/2011

Course and Programme Design

A251

18/05/2011

Interactive Teaching

A248

07/06/2011

Introduction to Problem-Based Learning

C107

15/06/2011

Learning With Role-Play

C115

15/06/2011

Enhancing Visual Presentation in Lectures

A249

21/06/2011

Being a PBL Facilitator

C108

22/06/2011

Resources and Costing for Course/Programme Design

A252

05/07/2011

Introduction to Problem-Based Learning

C107

06/07/2011

Being a PBL Facilitator

C108

13/07/2011

PGCAP Module 3: Seminar 2: Research Quality and Impact

A237-2a

05/09/2011

PGCAP Module 3: Seminar 2: Research Quality and Impact

A237-2b

19/09/2011

PGCAP Module 3: Seminar 3: Evidencing Academic Practice

A237-3

13/10/2011

Learning and teaching

PGCAP Module 2: Seminar 3: Curriculum Design 1: Session and Unit Design

A235-3a

09/02/2011

Observation of Teaching

C120

09/02/2011

Teaching and Learning with Patient Simulators

C121

09/02/2011

Programme Design in the Wider Context

A253

11/02/2011

Introduction to Problem-Based Learning

C107

16/02/2011

PGCAP Module 2: Seminar 3: Curriculum Design 1: Session and Unit Design

A235-3b

17/02/2011

CILT: Presentation Skills

C102

17/02/2011

Evaluation of Teaching

A224

21/02/2011

(cont)

PGCAP Module 2: Seminar 4: Curriculum Design 2: Assessment

A235-4a

23/02/2011

Being a PBL Facilitator

C108

23/02/2011

Learning and teaching (clinical and dental related)

Detecting and Deterring Plagiarism

A206

25/02/2011

Introduction to Problem-Based Learning

C107

29/09/2010

Inter-Professional Learning: Roles and Models

C118

25/02/2011

Being a PBL Facilitator

C108

06/10/2010

C115

27/10/2010

PGDIP 6: Questionnaires and Surveys

PGDIP6

28/02/2011

Learning with Role-Play

PGCAP Module 2: Seminar 4: Curriculum Design 2: Assessment

A235-4b

03/03/2011

Teaching with Small Groups

C109

18/11/2010

CILT: Introduction to Assessment

C103

03/03/2011

Introduction to Problem-Based Learning

C107

01/12/2010

Dealing with Disruptive Behaviour’

‘A162’

‘07/03/2011’

Objective Structured Clinical Examinations (OSCEs)

C113

06/12/2010

PGCAP Module 2: Seminar 5: Thread and Programme Design

A235-5a

09/03/2011

Being a PBL Facilitator

C108

08/12/2010

Diversity in Practice: Supporting Teachers: Supporting Students

C117

09/03/2011

Teaching with Small Groups

C109

28/01/2011

C107

16/02/2011

PGCAP Module 2: Seminar 5: Thread and Programme Design

A235-5b

17/03/2011

Introduction to Problem-Based Learning

CILT: Evaluation of Teaching

C104

17/03/2011

Being a PBL Facilitator

C108

23/02/2011

PGCAP Module 2: Seminar 6 Evaluation of Teaching and Learning

A235-6a

23/03/2011

Inter-Professional Learning: Roles and Models

C118

25/02/2011

PhD Dissertation and Project Supervision in Arts, Humanities and Social Sciences

A119

30/03/2011

Diversity in Practice: Supporting Teachers: Supporting Students

C117

09/03/2011

PGCAP Module 2: Seminar 6 Evaluation of Teaching and Learning

A235-6b

31/03/2011

Teaching with Patients: Clinical Settings

C111

06/04/2011

C107

20/04/2011

PGCAP Module 3: Seminar 1: Teaching Quality and Impact

A237-1a

04/04/2011

Introduction to Problem-Based Learning

PGDIP 7: Literature-based Research

PGDIP7

04/04/2011

Being a PBL Facilitator

C108

27/04/2011

Teaching with Patients: Clinical Settings

C111

06/04/2011

Supporting Students Who Are Failing Academically

C119

03/05/2011

PGCAP Module 3: Seminar 1: Teaching Quality and Impact

A237-1b

20/04/2011

Introduction to Problem-Based Learning

C107

15/06/2011

Introduction to Problem-Based Learning

C107

20/04/2011

Learning With Role-Play

C115

15/06/2011

C108

22/06/2011

C107

06/07/2011

PhD Supervision in Science, Engineering and Biomedical Sciences

A115

26/04/2011

Being a PBL Facilitator

C108

27/04/2011

Introduction to Problem-Based Learning

Supporting Students Who Are Failing Academically

C119

03/05/2011

Supporting Student Employability

A209

04/05/2011

Enhancing Assessment

A255

06/05/2011

PGDIP 8: Nominal Group Technique

PGDIP8

09/05/2011

www.learninginstitute.qmul.ac.uk/booking

Index of Courses

Legal and Regulatory

Course code

Date

Management development

Immigration Rules

M206

See Website

Immigration Rules - UPDATE

M206a

See Website

Management development

Course code

Date

Professional Leadership and Management for University Administrators (Day 1)

MP122

13/04/2011

Professional Leadership and Management for University Administrators (Day 2)

MP122

14/04/2011

Professional Leadership and Management Award for Support Staff (OCN accredited): Module 5 - Managing Change

MP138

19/04/2011

(cont)

Influencing and Negotiation Skills

M194

See Website

Managing Conflict: Dealing with Difficult Situations

M146

11/05/2011

Fair selection and interview skills

HR001

See Website

Leadership and Management: A Strategic Perspective for Senior Staff (Day 3)

ARP3

19/05/2011

Fair selection update

HR003

See Website

Professional Leadership and Management for University Administrators (Day 3)

MP122

24/05/2011

Discipline and Grievance

HR010

See Website

Professional Leadership and Management for University Administrators (Day 4)

MP122

25/05/2011

Office Safety & Risk Assessment

HS001

See Website

Introduction to Mentoring and Coaching

M128

14/06/2011

COSHH Risk Assessment in Laboratories

HS005

See Website

Managing Conflict: Dealing with Difficult Situations

M146

14/06/2011

Future Leaders: Introduction to Leadership and Managing Teams (Day 1)

ARP1

22/09/2010

Introduction to Leadership and Managing Teams (Day 1)

M162

15/06/2011

Future Leaders: Introduction to Leadership and Managing Teams (Day 2)

ARP1

28/09/2010

Introduction to Leadership and Managing Teams (Day 2)

M162

16/06/2011

Managing Conflict: Dealing with Difficult Situations

M146

12/10/2010

Influencing and Negotiating Skills

M186

14/07/2011

Professional Leadership and Management Award for Support Staff (OCN accredited): Induction

MP138

12/10/2010

Meetings

Introduction to Leadership and Managing Teams for Support Staff (Day 1)

M162

20/10/2010

Minute Writing

M101

13/01/2011

Introduction to Leadership and Managing Teams for Support Staff (Day 2)

M162

21/10/2010

Chairing Meetings

M200

13/01/2011

Professional Leadership and Management Award for Support Staff (OCN accredited): Module 1 - Role and Functions of a Supervisor

MP138

03/11/2010

Postgraduate research students

Introduction to Mentoring and Coaching

M128

09/11/2010

Starting Your PhD

R100

13/10/2010

DELUEL25

30/09/2010

Appraisers: Planning and Carrying out an Appraisal Review Meeting with QMPAS

AP008

11/11/2010

How to Use Endnote for Medicine and the Sciences

â&#x20AC;&#x2DC;Leadership and Managing Your Research Team: Managing the Human Factor (Day 1)

ARP2

15/11/2010

How to Successfully Apply for Jobs In Academia

R213a

30/09/2010

Leadership and Managing Your Research Team: Managing the Human Factor (Day 2)

ARP2

24/11/2010

How to Use Endnote for Sciences & Engineering

DELUEL26

14/10/2010

Professional Leadership and Management Award for Support Staff (OCN accredited): Module 2 - Meeting Customer Needs and Motivating Staff

Exploring Careers Outside Academia

R215b

14/10/2010

MP138

07/12/2010

Starting Your PhD

R100

19/10/2010

Leadership and Managing Your Research Team: Managing the Human Factor (Day 3)

ARP2

07/01/2011

Starting Your PhD

R100

25/10/2010

Appraisers: Planning and Carrying out an Appraisal Review meeting with QMPAS

AP008

14/01/2011

How to Use Endnote for the Arts and Humanities

DELUEL27

26/10/2010

Leadership and Management: A Strategic Perspective for Senior Staff (Day 1)

ARP3

17/01/2011

The Viva

R157

29/10/2010

Leadership and Management: A Strategic Perspective for Senior Staff (Day 2)

ARP3

21/01/2011

Making a Poster Presentation

R126

29/10/2010

Planning for Difficult Conversations

M142

27/01/2011

Relax About Writing

R202

04/11/2010

Professional Leadership and Management Award for Support Staff (OCN accredited): Module 3 - Developing Individuals and Teams

Effective Networking

R219

04/11/2010

MP138

31/01/2011

Tackling Procrastination

R206

05/11/2010

Managing Performance

HR007

16/02/2011

How to Use Endnote for Medicine and the Sciences

DELUEL25

11/11/2010

Appraisers: Planning and Carrying out an Appraisal Review Meeting with QMPAS

AP008

18/02/2011

Managing Your PhD

R121

12/11/2010

Introduction to Leadership and Managing Teams for Support Staff (Day 1)

M162

22/02/2011

Presenting Your Research (Day 1)

R182

16/11/2010

Introduction to Leadership and Managing Teams for Support Staff (Day 2)

M162

23/02/2011

Interview Skills for Jobs Outside Academia

R184b

18/11/2010

Professional Leadership and Management Award for Support Staff (OCN accredited): Module 4 - Managing Conflict

MP138

02/03/2011

Demonstrating in the Lab

R180

19/11/2010

Communicating with the Media (Science & Engineering)

R214

23/11/2010

Future Leaders: Introduction to Leadership & Managing Teams (Day 1)

ARP1

08/03/2011

Presenting Your Research (Day 2)

R182

24/11/2010

Future Leaders: Introduction to Leadership & Managing Teams (Day 2)

ARP1

10/03/2011

Creative Thinking

R173

25/11/2010

Appraisers: Planning and Carrying out an Appraisal Review meeting with QMPAS

AP008

14/03/2011

Reading Critically & Analytically

R208

25/11/2010

An Introduction to Managing Performance

HR007

22/03/2011

Presenting Your Research (Day 2)

R182

25/11/2010

www.learninginstitute.qmul.ac.uk/booking

Index of Courses

Postgraduate research students

Index of Courses

Course code

Date

Postgraduate research students

Communicating with the Media (HSS)

R214

26/11/2010

Making the Most of Your First Academic Conference

R210

29/11/2010

Critical Thinking

R209

(cont)

Course code

Date

Writing Development for Research Students

R168

24/03/2011

How to Use Endnote for the Arts and Humanities

DELUEL27

30/03/2011

02/12/2010

Effective Networking

R219

01/04/2011

(cont)

Interview Skills for Jobs In Academia

R184a

03/12/2010

Communicating With the Media (HSS)

R214

05/04/2011

Writing Your Thesis

R155

08/12/2010

Communicating with the Media (S&E)

R214

08/04/2011

How to Use Endnote for Law

DELUEL28

09/12/2010

Writing for Publication

R160

12/04/2011

Mindmapping & Speedreading

R199

10/12/2010

Managing Your PhD

R121

14/04/2011

Which Statistical Test Should I Use?

R238

14/12/2010

Writing Your Thesis

R155

18/04/2011

How to Use Endnote for the Arts and Humanities

DELUEL27

14/12/2010

Negotiation & Assertiveness for Researchers

R144

03/05/2011

How to Use Endnote for Sciences & Engineering

DELUEL26

16/12/2010

Interview Skills for Jobs In Academia

R184a

12/05/2011

The Viva

R157

18/01/2011

Introduction to Leadership for Researchers

R217

13/05/2011

Making a Poster Presentation

R126

18/01/2011

Reading Critically and Analytically

R208

18/05/2011

Writing Development for Research Students

R168

19/01/2011

Creative Thinking

R173

20/05/2011

How to Use Endnote for Medicine and the Sciences

DELUEL25

19/01/2011

The Viva

R157

24/05/2011

Communicating Your Research â&#x20AC;&#x201C; Public Engagement

R225

24/01/2011

Making a Poster Presentation

R126

24/05/2011

Writing for Publication

R160

25/01/2011

Mindmapping & Speedreading

R199

26/05/2011

How to Successfully Apply for Jobs Outside Academia

R213b

26/01/2011

Writing Development for Research Students

R168

09/06/2011

Pronunciation and Oral Skills for Overseas Researchers

R226

28/01/2011

Writing for Publication

R160

22/06/2011

Writing Your Thesis

R155

01/02/2011

Pronunciation and Oral Skills for Overseas Researchers

R226

02/02/2011

Project management

Reading Critically & Analytically

R208

08/02/2011

Project Planning

M140

See Website

Pronunciation and Oral Skills for Overseas Researchers

R226

08/02/2011

Managing Your PhD

R121

15/02/2011

Teamwork for Researchers

R216

10/02/2011

Managing Your PhD

R121

14/04/2011

Exploring Careers Outside Academia

R215b

11/02/2011

Managing Your PhD

R121

15/02/2011

Recruitment and selection

How to Use Endnote for Sciences & Engineering

DELUEL26

22/02/2011

Fair selection and interview skills

HR001

See Website

Mindmapping & Speedreading

R199

24/02/2011

Fair selection update

HR003

See Website

Raising your research profile: Open Access and your published research

R227

See Website

Future Leaders: Introduction to Leadership and Managing Teams (Day 1)

ARP1

22/09/2010

Future Leaders: Introduction to Leadership and Managing Teams (Day 2)

ARP1

28/09/2010

How to Successfully Apply for Jobs In Academia

R213a

30/09/2010

How to Use Endnote for Medicine and the Sciences

DELUEL25

30/09/2010

How to Use Endnote for Sciences & Engineering

DELUEL26

14/10/2010

How to Use Endnote for the Arts and Humanities

DELUEL27

26/10/2010

Effective Networking

R219

04/11/2010

Tackling Procrastination

R206

05/11/2010

How to Use Endnote for Medicine and the Sciences

DELUEL25

11/11/2010

Leadership and Managing Your Research Team: Managing the Human Factor (Day 1)

ARP2

15/11/2010

Critical Thinking

R209

01/03/2011

Critical Thinking

R209

01/03/2011

Interview Skills for Jobs Outside Academia

R184b

04/03/2011

Time Management for Researchers

R107

07/03/2011

Writing for Publication

R160

09/03/2011

Presenting Your Research (Day 1)

R182

11/03/2011

Relax About Writing

R202

15/03/2011

Tackling Procrastination

R206

15/03/2011

Reading Critically and Analytically

R208

16/03/2011

Exploring Careers In Academia

R215a

16/03/2011

How to Use Endnote for Law

DELUEL28

17/03/2011

The Viva

R157

21/03/2011

Making a Poster Presentation

R126

21/03/2011

Presenting Your Research (Day 2)

R182

22/03/2011

Presenting Your Research (Day 2)

R182

23/03/2011

www.learninginstitute.qmul.ac.uk/booking

Research staff and early career researchers

www.learninginstitute.qmul.ac.uk/booking

Index of Courses

Research staff and early career researchers

Index of Courses

Course code

Date

Research staff and early career researchers

Interview Skills for Jobs Outside Academia

R184b

18/11/2010

Communicating with the Media (Science & Engineering)

R214

23/11/2010

Leadership and Managing Your Research Team: Managing the Human Factor (Day 2)

ARP2

(cont)

Course code

Date

Detecting and Deterring Plagiarism

A206

10/05/2011

Interview Skills for Jobs In Academia

R184a

12/05/2011

24/11/2010

Introduction to Leadership for Researchers

R217

13/05/2011

(cont)

Creative Thinking

R173

25/11/2010

Leadership and Management: A Strategic Perspective for Senior Staff (Day 3)

ARP3

19/05/2011

Communicating with the Media (HSS)

R214

26/11/2010

Creative Thinking

R173

20/05/2011

Interview Skills for Jobs In Academia

R184a

03/12/2010

Mindmapping & Speedreading

R199

26/05/2011

Writing for Publication

R160

22/06/2011

How to Use Endnote for Law

DELUEL28

09/12/2010

Mindmapping & Speedreading

R199

10/12/2010

How to Use Endnote for the Arts and Humanities

DELUEL27

14/12/2010

Self-management

PhD Supervision in Science, Engineering and Biomedical Sciences

A115

16/12/2010

Mindmapping & Speedreading for Support Staff

M216

See Website

How to Use Endnote for Sciences & Engineering

DELUEL26

16/12/2010

Managing Multiple Priorities and Time

M181

02/11/2010

R206

05/11/2010

Leadership and Managing Your Research Team: Managing the Human Factor (Day 3)

ARP2

07/01/2011

Tackling Procrastination

Leadership and Management: A Strategic Perspective for Senior Staff (Day 1)

ARP3

17/01/2011

Mindmapping & Speedreading

R199

10/12/2010

How to Use Endnote for Medicine and the Sciences

DELUEL25

19/01/2011

Mindmapping & Speedreading

R199

24/02/2011

R107

07/03/2011

Leadership and Management: A Strategic Perspective for Senior Staff (Day 2)

ARP3

21/01/2011

Time Management for Researchers

Communicating Your Research â&#x20AC;&#x201C; Public Engagement

R225

24/01/2011

Tackling Procrastination

R206

15/03/2011

Writing for Publication

R160

25/01/2011

Planning for Retirement

M192

06/04/2011

M192

07/04/2011

R199

26/05/2011

Working with International Students - the Implications of Culture

M208

See Website

Mental Health Awareness (Academic Staff)

M203a

See Website

Immigration Rules

M206

See Website

Immigration Rules - UPDATE

M206a

See Website

Teaching International Students - the Implications of Culture

M213

See Website

Mental Health Awareness (Administrative Staff)

M203

See Website

Diversity in Practice: Supporting Teachers: Supporting Students

C117

09/03/2011

Supporting Students Who Are Failing Academically

C119

03/05/2011

Relax About Writing

R202

04/11/2010

Writing Your Thesis

R155

08/12/2010

Writing Development for Research Students

R168

19/01/2011

Writing for Publication

R160

25/01/2011

Writing Your Thesis

R155

01/02/2011

Writing for Publication

R160

09/03/2011

Relax About Writing

R202

15/03/2011

Writing Development for Research Students

R168

24/03/2011

Writing for Publication

R160

12/04/2011

Writing Your Thesis

R155

18/04/2011

Writing Development for Research Students

R168

09/06/2011

Writing for Publication

R160

22/06/2011

How to Successfully Apply for Jobs Outside Academia

R213b

26/01/2011

Planning for Retirement

Pronunciation and Oral Skills for Overseas Researchers

R226

28/01/2011

Mindmapping & Speedreading

Pronunciation and Oral Skills for Overseas Researchers

R226

02/02/2011

Pronunciation and Oral Skills for Overseas Researchers

R226

08/02/2011

Student support

Teamwork for Researchers

R216

10/02/2011

How to Use Endnote for Sciences & Engineering

DELUEL26

22/02/2011

Mindmapping & Speedreading

R199

24/02/2011

Detecting and Deterring Plagiarism

A206

25/02/2011

Interview Skills for Jobs Outside Academia

R184b

04/03/2011

Time Management for Researchers

R107

07/03/2011

Future Leaders: Introduction to Leadership and Managing Teams (Day 1)

ARP1

08/03/2011

Writing for Publication

R160

09/03/2011

Future Leaders: Introduction to Leadership and Managing Teams (Day 2)

ARP1

10/03/2011

Tackling Procrastination

R206

15/03/2011

How to Use Endnote for Law

DELUEL28

17/03/2011

PhD Dissertation and Project Supervision in Arts, Humanities and Social Sciences

A119

30/03/2011

How to Use Endnote for the Arts and Humanities

DELUEL27

30/03/2011

Effective Networking

R219

01/04/2011

Communicating With the Media (HSS)

R214

05/04/2011

Communicating with the Media (Science & Engineering)

R214

08/04/2011

Writing for Publication

R160

12/04/2011

PhD Supervision in Science, Engineering and Biomedical Sciences

A115

26/04/2011

Negotiation & Assertiveness for Researchers

R144

03/05/2011

www.learninginstitute.qmul.ac.uk/booking

Writing skills

www.learninginstitute.qmul.ac.uk/booking

The Learning Institute

Notes

LI Short Courses Programme Booking Arrangements 1. 1. The Learning Institute offers an open programme of courses, workshops and short programmes which are advertised through the Learning Institute website and in our Handbook (published each autumn). This programme is open to all staff members in the College and is planned taking account of budget available and training needs that have been identified by heads of departments and institutes, and others in the College. 2. The programme aims to provide activities for all categories of College staff, with many courses and workshops being targeted at specific groups of staff. 3. Bookings for courses offered by The Learning Institute may be made through our website, by email or by telephone. For operational reasons, some categories of staff will need to obtain permission from their heads of departments or line managers in order to be released to attend staff development activities. 4. Bookings for courses are accepted on a first come, first served basis. The Learning Institute will normally acknowledge receipt of a booking within two working days by email (if possible) and we will confirm whether or not you have been booked onto a course or workshop. 5. Sometimes when courses are fully booked, a waiting list will be opened. You will be informed if your name is held on a waiting list and you will be offered a place if one becomes available.

www.learninginstitute.qmul.ac.uk

6. Members of the College are not normally charged fees for attendance at courses, workshops or short programmes offered by The Learning Institute. All others will be a charged course fee at the following rate: Half day activity Full day activity Other course fees

ÂŁ90 ÂŁ165 as advised

7. Exceptionally, staff may have to cancel places at courses because of illness or for operational reasons. Cancellations for other reasons received less than two working days before the scheduled start of a course may incur a cancellation fee equal to the full course fee given above. You may also incur a fee if you do not attend a course on which you have booked, and have not cancelled your booking beforehand. This is to minimise unnecessary wastage of resources. This fee will be charged to your head of department or institute. Departments are free to substitute names of staff attending courses. 8. Staff attending courses, workshops and short programmes can receive a Certificate of Attendance to help them log their own record of continuing professional development. Dr Steve Ketteridge July 2010

www.learninginstitute.qmul.ac.uk/booking

The Learning Institute

Notes

www.learnnginstitute.qmul.ac.uk

DO NOT PRINT