Aligned SkillSoft Assets
Professionalism, Business Etiquette, and Personal Accountability Getting Results without Authority: Building Relationships and Credibility Getting Results without Authority: Persuasive Communication Getting Results without Direct Authority: Reciprocity Getting Results without Direct Authority: Influencing Your Boss Demonstrating Accountability in a Crisis Situation
Course ID
Type
Duration (Hours)
pd_25_a02_bs_enus
SkillSoft Course
1.00
comm_27_a01_bs_enus comm_27_a02_bs_enus comm_27_a03_bs_enus comm_27_a04_bs_enus _pc_ch_lach007
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Challenge Series
1.00 1.00 1.00 1.00 0.20
pd_26_a01_bs_enus pd_26_a02_bs_enus pd_26_a03_bs_enus pd_24_a01_bs_enus pd_24_a02_bs_enus pd_24_a03_bs_enus
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course
1.00 1.00 1.00 1.00 1.00 1.00
Manager
Executive
Individual Contributor
Competency Name Accountability
Video
BLR
Y
N
Y
N
Y Y Y
N N N
Y
N
Y
N
Y
N
Y
N
Y Y Y
N N N
BLR Format
Achievement Orientation Developing Character for Perseverance and Resilience Achieving Goals through Perseverance and Resilience Bouncing Back with Perseverance and Resilience Developing the Right Attitude for Performing under Pressure Taking Action for Performing under Pressure Performing with Others under Pressure Getting Results without Authority: Building Relationships and Credibility Getting Results without Authority: Persuasive Communication Getting Results without Direct Authority: Reciprocity Getting Results without Direct Authority: Influencing Your Boss
comm_27_a01_bs_enus comm_27_a02_bs_enus comm_27_a03_bs_enus comm_27_a04_bs_enus
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course
1.00 1.00 1.00 1.00
Understanding Organizational Change Preparing for Organizational Change Embracing Organizational Change Managing the Stress of Organizational Change The Importance of Flexibility in the Workplace
pd_13_a01_bs_enus pd_13_a02_bs_enus pd_13_a03_bs_enus _pc_bi_mgbi004 _pc_bi_pfbi007
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Business Impact Series SkillSoft Business Impact Series
1.00 1.00 1.00 0.10 0.10
Y Y Y
Y Y Y
Administrative Professionals: Representing Your Boss
ad_01_a01_bs_enus
SkillSoft Course
1.00
Y
N
Administrative Professionals: Common Administrative Support Tasks Administrative Professionals: Maximizing Your Relationship with Your Boss Administrative Professionals: Interacting with Others Administrative Professionals: Putting Your Best Foot Forward
ad_01_a02_bs_enus
SkillSoft Course
1.00
ad_01_a03_bs_enus ad_01_a04_bs_enus ad_01_a05_bs_enus
SkillSoft Course SkillSoft Course SkillSoft Course
1.00 1.00 1.00
Y
N
Y Y
N N
AD001A
Simulation
0.50
pd_14_a01_bs_enus pd_14_a02_bs_enus pd_16_a01_bs_enus
SkillSoft Course SkillSoft Course SkillSoft Course
1.00 1.00 1.00
Y Y
N N
Adaptability
Administration
Essential Skills for Administrative Support Professionals Simulation Attention to Detail Critical Thinking Essentials: What Is Critical Thinking? Critical Thinking Essentials: Applying Critical Thinking Skills Personal Productivity Improvement: Managing Your Workspace
ppt ppt ppt
Personal Productivity: Self-organization and Overcoming Procrastination Personal Productivity Improvement: Managing Tasks and Maximizing Productivity Setting and Managing Priorities within the Organization: Mission and Goals Setting and Managing Priorities within the Organization: Deciphering Priorities Setting and Managing Priorities within the Organization: Motivation Setting and Managing Priorities within the Organization: Communication Prioritizing Personal and Professional Responsibilities Coping with Information Overload Setting and Managing Priorities Critical Thinking
pd_16_a02_bs_enus
SkillSoft Course
1.00
pd_16_a03_bs_enus
SkillSoft Course
1.00
lead_11_a01_bs_enus
SkillSoft Course
1.00
lead_11_a02_bs_enus
SkillSoft Course
1.00
lead_11_a03_bs_enus
SkillSoft Course
1.00
lead_11_a04_bs_enus _pc_bi_mgbi003 _pc_bi_pfbi002 _pc_ch_lach018 _pc_ch_lach025
SkillSoft Course SkillSoft Business Impact Series SkillSoft Business Impact Series SkillSoft Challenge Series SkillSoft Challenge Series
1.00 0.10 0.10 0.20 0.20
hr_08_a03_bs_enus hr_08_a04_bs_enus
SkillSoft Course SkillSoft Course
1.00 1.00
hr_08_a05_bs_enus pd_10_a01_bs_enus pd_10_a02_bs_enus pd_10_a03_bs_enus pd_10_a04_bs_enus pd_10_a05_bs_enus pd_22_a01_bs_enus pd_22_a02_bs_enus _pc_bi_pfbi019 _pc_ch_lach037
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Business Impact Series SkillSoft Challenge Series
1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 0.10 0.20
hr_05_a01_bs_enus
SkillSoft Course
2.00
hr_06_a01_bs_enus hr_06_a02_bs_enus
SkillSoft Course SkillSoft Course
1.00 1.00
Being the Best Understanding Organizational Power and Politics Organizational Structure and Employee Behavior Organizational Behavior: Dynamics of a Positive Organizational Culture Managing Your Career: Creating a Plan Managing Your Career: Getting on the Right Track Managing Your Career: Professional Networking Essentials Managing Your Career: You and Your Boss Managing Your Career: Leveraging the Performance Appraisal Campus to Corporate: Meeting New Expectations Campus to Corporate: Developing a Professional Image Conquering Career Stagnation Developing Your Career
Y N Y Y Y Y Y
Y Y Y Y Y N N
ppt ppt ppt ppt ppt
Building Organizational Talent Recruiting Talent Essentials of Interviewing and Hiring: Screening Applicants for Interviewing Essentials of Interviewing and Hiring: Preparing to Interview Essentials of Interviewing and Hiring: Conducting an Effective Interview Essentials of Interviewing and Hiring: Behavioral Interview Techniques Essentials of Interviewing and Hiring: Selecting the Right Candidate Talent Management: Basics Talent Management: Planning Talent Management: Acquiring Talent Talent Management: Developing and Engaging Talent Talent Management: Retaining Talent Management Essentials: Developing Your Direct Reports Talent Management: Developing and Engaging Talent Screening Applicants for Emotional Intelligence Guarding against Interviewing Biases Aligning Recruitment to Job Requirements Fringe Benefits: Maintaining a Competitive Hiring Advantage
Y
N
Y
N
hr_06_a03_bs_enus
SkillSoft Course
1.00
hr_06_a04_bs_enus
SkillSoft Course
1.00
Y
N
hr_06_a05_bs_enus mgmt_18_a01_bs_enus mgmt_18_a02_bs_enus mgmt_18_a03_bs_enus mgmt_18_a04_bs_enus mgmt_18_a05_bs_enus mgmt_15_a03_bs_enus mgmt_18_a04_bs_enus _pc_bi_hrbi012 _pc_bi_hrbi003 _pc_bi_hrbi001 _pc_bi_hrbi004
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Business Impact Series SkillSoft Business Impact Series SkillSoft Business Impact Series SkillSoft Business Impact Series
1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 0.10 0.10 0.10 0.10
Y
N
N N N Y Y Y Y
Y Y Y Y Y Y Y
ppt ppt ppt ppt ppt ppt & doc ppt
_pc_bi_mgbi008 _pc_bi_pfbi011 _pc_bi_lsbi007 _pc_ch_lach013 _pc_ch_lsch007 _pc_ch_hrch001 _pc_ch_lach011 _pc_ch_lach021
SkillSoft Business Impact Series SkillSoft Business Impact Series SkillSoft Business Impact Series SkillSoft Challenge Series SkillSoft Challenge Series SkillSoft Challenge Series SkillSoft Challenge Series SkillSoft Challenge Series
0.10 0.10 0.10 0.20 0.20 0.20 0.20 0.60
stgy_08_a01_bs_enus stgy_08_a02_bs_enus stgy_08_a03_bs_enus stgy_09_a01_bs_enus stgy_09_a02_bs_enus stgy_09_a03_bs_enus stgy_07_a01_bs_enus stgy_07_a02_bs_enus stgy_07_a03_bs_enus
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course
1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00
Principles of Accounting and Finance for Non-financial Professionals
fin_02_a01_bs_enus
SkillSoft Course
1.00
Cash Flow Management Essentials for Non-financial Professionals The Time Value of Money and Investment Decisions for Nonfinancial Professionals The Essentials of Budgeting for Non–financial Professionals Financial Statements for Non-financial Professionals Analyzing Financial Statements for Non-financial Professionals Increasing Cash Flow in Times of Need What's Your Gross Profit Margin Really Saying? Recognizing the Value of Intangible Assets Recession: How it Affects Business Competitive Awareness and Strategy
fin_02_a02_bs_enus
SkillSoft Course
1.00
fin_02_a03_bs_enus fin_02_a04_bs_enus fin_02_a05_bs_enus fin_02_a06_bs_enus _pc_bi_fabi003 _pc_bi_fabi006 _pc_bi_fabi007 _pc_bi_fabi008 _pc_ch_lach022
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Business Impact Series SkillSoft Business Impact Series SkillSoft Business Impact Series SkillSoft Business Impact Series SkillSoft Challenge Series
1.00 1.00 1.00 1.00 0.10 0.10 0.10 0.10 0.60
Managing Change: Understanding Change Managing Change: Building Positive Support for Change Managing Change: Dealing with Resistance to Change Managing Change: Sustaining Organizational Change Leadership Essentials: Leading Change Understanding Organizational Change Preparing for Organizational Change Embracing Organizational Change Managing for Rapid Change and Uncertainty Leading Teams through Change Communicating Organizational Change Involving Employees in Corporate Change Managing the Stress of Organizational Change The Importance of Flexibility in the Workplace Leading Change
mgmt_13_a01_bs_enus mgmt_13_a02_bs_enus mgmt_13_a03_bs_enus mgmt_13_a04_bs_enus lead_05_a07_bs_enus pd_13_a01_bs_enus pd_13_a02_bs_enus pd_13_a03_bs_enus mgmt_23_a03_bs_enus _pc_bi_lsbi003 _pc_bi_mgbi015 _pc_bi_lsbi011 _pc_bi_mgbi004 _pc_bi_pfbi007 _pc_ch_lach004
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Business Impact Series SkillSoft Business Impact Series SkillSoft Business Impact Series SkillSoft Business Impact Series SkillSoft Business Impact Series SkillSoft Challenge Series
1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 0.10 0.10 0.10 0.10 0.10 0.20
Management Essentials: Developing Your Direct Reports
mgmt_15_a03_bs_enus
SkillSoft Course
1.00
Preventing High Turnover Rates: How to Keep the Best Disciplines of Organizational Learning: Personal Mastery Developing the Next Generation Developing People Surviving the Talent Crunch Addressing Attrition in High Performance Teams Hiring Strategic Thinkers Attracting and Retaining Talent
Business Acumen Developing the Capacity to Think Strategically Developing the Strategic Thinking Skill of Seeing the Big Picture Using Strategic Thinking Skills Risk Management: Identifying Risk Risk Management: Assessing Risk Risk Management: Dealing with Risk Business Law Basic Concepts Business Law and Ethics Business Law and the Manager's Responsibilities
Y
N
Y
N
N Y Y Y Y Y Y Y Y
Y Y Y Y Y Y Y Y N
ppt ppt ppt ppt ppt & doc ppt ppt ppt
Y
Y
ppt & doc
Change Leadership
Coaching/Teaching
mgmt_18_a04_bs_enus mgmt_14_a01_bs_enus mgmt_14_a02_bs_enus mgmt_14_a03_bs_enus mgmt_14_a04_bs_enus mgmt_29_a01_bs_enus
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course
1.00 1.00 1.00 1.00 1.00 1.00
Y Y Y Y Y Y
Y Y Y Y Y N
mgmt_29_a02_bs_enus
SkillSoft Course
1.00
Y
N
mgmt_29_a03_bs_enus
SkillSoft Course
1.00
Y
N
mgmt_29_a04_bs_enus comm_29_a01_bs_enus comm_29_a02_bs_enus comm_29_a03_bs_enus team_02_a05_bs_enus _pc_bi_lsbi018 _pc_bi_lsbi007 _pc_ch_lach006 _pc_ch_lach013
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Business Impact Series SkillSoft Business Impact Series SkillSoft Challenge Series SkillSoft Challenge Series
1.00 1.00 1.00 1.00 1.00 0.10 0.10 0.20 0.20
Y
N
Y Y Y Y
Y Y Y N
ppt ppt ppt
Interpersonal Communication: Communicating with Confidence Interpersonal Communication: Targeting Your Message Interpersonal Communication: Listening Essentials Interpersonal Communication: Communicating Assertively Interpersonal Communication: Being Approachable Culture and Its Effect on Communication Communicating Across Cultures Improving Communication in Cross-cultural Relationships Preparing to Communicate Effectively at the "C" Level
comm_21_a01_bs_enus comm_21_a02_bs_enus comm_21_a03_bs_enus comm_21_a04_bs_enus comm_21_a05_bs_enus comm_26_a01_bs_enus comm_26_a02_bs_enus comm_26_a03_bs_enus comm_31_a01_bs_enus
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course
1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00
Y Y Y Y Y Y Y Y
Y Y Y Y Y N N N
ppt ppt ppt ppt ppt
Techniques for Communicating Effectively with Senior Executives The Impact of Situation and Style When Communicating with Diplomacy and Tact Strategies for Communicating with Tact and Diplomacy Delivering a Difficult Message with Diplomacy and Tact Safe Small Talk Communicating with a Cross-cultural Audience
comm_31_a02_bs_enus
SkillSoft Course
1.00
Y
N
comm_34_a01_bs_enus comm_34_a02_bs_enus comm_34_a03_bs_enus _pc_bi_pfbi012 _pc_bi_pfbi020
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Business Impact Series SkillSoft Business Impact Series
1.00 1.00 1.00 0.10 0.10
Y
N
Y Y
N N
SkillSoft Course SkillSoft Course
1.00 1.00
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course
1.00 1.50 2.00 2.00
SkillSoft Course SkillSoft Course
2.50 2.00
Talent Management: Developing and Engaging Talent Business Coaching: Getting Ready to Coach Business Coaching: Conducting Coaching Sessions Business Coaching: Building the Coaching Relationship Business Coaching: Using Different Coaching Styles Essential Mentoring Techniques: Mentoring Fundamentals Essential Mentoring Techniques: Designing and Initiating Mentoring Programs Essential Mentoring Techniques: Building and Maintaining Mentoring Relationships Essential Mentoring Techniques: Evaluating and Ending the Mentoring Program Giving Feedback Giving Constructive Criticism Receiving Feedback and Criticism Using Feedback to Improve Team Performance The Art of Effective Coaching Developing the Next Generation Giving Appropriate Feedback Developing People
ppt ppt ppt ppt ppt
Communicating with Impact
Computer Literacy No matches in Business catalog. Below results are from IT catalog. Introduction to Information Security db_iseu_a01_dt_enus Using your Desktop Computer and Mobile Devices Safely db_iseu_a02_dt_enus Using E-mail, the Internet, and Social Media Safely in a Corporate Environment db_iseu_a03_dt_enus Introducing Cloud Computing cl_clbp_a01_it_enus Moving Business Services into the Cloud cl_clbp_a02_it_enus A+ Essentials 2009: Computer Hardware Components cs_apet_a01_it_enus A+ Essentials 2009: Configuring Displays, Peripherals, Laptops, and Printers cs_apet_a02_it_enus A+ Essentials 2009: Troubleshooting Computers and Printers cs_apet_a05_it_enus
A+ Essentials 2009: Operational Procedures and Preventative Maintenance A+ Essentials 2009: Installing Windows Operating Systems (Windows 7 update) A+ Essentials 2009: Using and Managing Windows (Windows 7 update) A+ Essentials 2009: Security and Network Fundamentals (IPv6 update) A+ Practical Application 2009: Personal Computer Components A+ Practical Application 2009: Troubleshooting Hardware A+ Practical Application 2009: Maintaining Networks A+ Practical Application 2009: Security A+ Practical Application 2009: Maintaining Operating Systems (Windows 7 update)
cs_apet_a07_it_enus
SkillSoft Course
2.00
cs_apet_a08_it_enus
SkillSoft Course
2.50
cs_apet_a09_it_enus
SkillSoft Course
2.50
cs_apet_a10_it_enus cs_apit_a01_it_enus cs_apit_a02_it_enus cs_apit_a04_it_enus cs_apit_a05_it_enus
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course
3.00 1.50 2.00 1.50 1.00
cs_apit_a06_it_enus
SkillSoft Course
3.00
pd_14_a01_bs_enus pd_14_a02_bs_enus pd_12_a01_bs_enus pd_12_a02_bs_enus pd_12_a03_bs_enus stgy_08_a01_bs_enus stgy_08_a02_bs_enus stgy_08_a03_bs_enus _pc_bi_lsbi017 _pc_ch_lach003 _pc_ch_lach025
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Business Impact Series SkillSoft Challenge Series SkillSoft Challenge Series
1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 0.10 0.20 0.20
cust_10_a01_bs_enus cust_10_a02_bs_enus cust_10_a03_bs_enus
SkillSoft Course SkillSoft Course SkillSoft Course
1.00 1.00 1.00
cust_11_a01_bs_enus cust_11_a02_bs_enus cust_11_a03_bs_enus
SkillSoft Course SkillSoft Course SkillSoft Course
1.00 1.00 1.00
cust_09_a01_bs_enus cust_06_a03_bs_enus cust_07_a01_bs_enus _pc_bi_spbi002
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Business Impact Series
1.00 3.00 3.50 0.10
Fundamentals of Organizational Learning Establishing the Conditions for a Learning Culture Developing Learning Practices Evaluating and Sustaining Organizational Learning Disciplines of Organizational Learning: Personal Mastery
lead_08_a01_bs_enus lead_08_a02_bs_enus lead_08_a03_bs_enus lead_08_a04_bs_enus _pc_bi_pfbi011
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Business Impact Series
1.00 1.00 1.00 0.10
Culture and Its Effect on Communication Communicating Across Cultures Improving Communication in Cross-cultural Relationships
comm_26_a01_bs_enus comm_26_a02_bs_enus comm_26_a03_bs_enus
SkillSoft Course SkillSoft Course SkillSoft Course
1.00 1.00 1.00
Conceptual Thinking Critical Thinking Essentials: What Is Critical Thinking? Critical Thinking Essentials: Applying Critical Thinking Skills Problem Solving: The Fundamentals Problem Solving: Determining and Building Your Strengths Problem Solving: Digging Deeper Developing the Capacity to Think Strategically Developing the Strategic Thinking Skill of Seeing the Big Picture Using Strategic Thinking Skills Turning Problems Around with Reverse Brainstorming Uncovering the Root Problem Critical Thinking Constituent/Customer Orientation Identifying and Managing Customer Expectations Creating and Sustaining a Customer-focused Organization Customer-focused Interaction Customer Advocacy: Communicating to Build Trusting Customer Relationships Customer Advocacy: Enhancing the Customer Experience Customer Advocacy: Supporting Customer Advocacy Customer Service Fundamentals: Building Rapport in Customer Relationships Team and Customer Relationships Customer Interactions Listening to your Customers
Y Y Y Y N
N N Y Y Y
Y Y
N N
Y
N
Y
N
Y
Y
Y Y Y
N N N
ppt ppt ppt
Continuous Learning
Cultural Competency
ppt
Diversity on the Job: The Importance of Diversity and the Changing Workplace Diversity on the Job: Diversity and You Management Essentials: Managing a Diverse Team Communicating with a Cross-cultural Audience Understanding Workplace Diversity Managing Diversity
pd_07_a01_bs_enus pd_07_a02_bs_enus mgmt_15_a05_bs_enus _pc_bi_pfbi020 _pc_bi_hrbi002 _pc_ch_lach015
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Business Impact Series SkillSoft Business Impact Series SkillSoft Challenge Series
1.00 1.00 1.00 0.10 0.10 0.20
cust_10_a01_bs_enus cust_10_a02_bs_enus cust_10_a03_bs_enus
SkillSoft Course SkillSoft Course SkillSoft Course
1.00 1.00 1.00
Y
Y
ppt
Y N
Y Y
ppt ppt & doc
Y Y
N N
Y
N
Y
N
Y
Y
ppt
Y Y N Y N
Y Y Y Y Y
ppt ppt ppt ppt ppt
Customer Focus Identifying and Managing Customer Expectations Creating and Sustaining a Customer-focused Organization Customer-focused Interaction Customer Advocacy: Communicating to Build Trusting Customer Relationships Customer Advocacy: Enhancing the Customer Experience Customer Advocacy: Supporting Customer Advocacy Customer Service Fundamentals: Building Rapport in Customer Relationships Customer Service in the Field Customer Service over the Phone Internal Customer Service Customer Service Confrontation and Conflict Shaping the Direction of Customer Service in Your Organization The Customer Service Representative (CSR) Support Center Services and Work Environment |n Team and Customer Relationships Customer Interactions Communication Skills Conflict, Stress, and Time Management Customer Service Processes and Procedures Quality in a Support Center Support Center Tools, Technologies and Metrics Dealing with Irrational Customers and Escalating Complaints Creating a Customer-focused Organization
cust_11_a01_bs_enus cust_11_a02_bs_enus cust_11_a03_bs_enus
SkillSoft Course SkillSoft Course SkillSoft Course
1.00 1.00 1.00
cust_09_a01_bs_enus cust_09_a02_bs_enus cust_09_a03_bs_enus cust_09_a04_bs_enus cust_09_a05_bs_enus cust_09_a06_bs_enus cust_06_a01_bs_enus cust_06_a02_bs_enus cust_06_a03_bs_enus cust_07_a01_bs_enus cust_07_a02_bs_enus cust_07_a03_bs_enus cust_08_a01_bs_enus cust_08_a02_bs_enus cust_08_a03_bs_enus cust_08_a04_bs_enus _pc_ch_lach020
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Challenge Series
1.00 1.00 1.00 1.00 1.00 1.00 3.50 3.00 3.00 3.50 3.50 3.50 3.00 3.50 3.00 2.00 0.20
Introduction to Business Analysis and Essential Competencies Introduction to Business Analysis Planning Planning Business Analysis Communication and Monitoring Business Analysis Requirements Elicitation
ib_buap_a01_it_enus ib_buap_a02_it_enus ib_buap_a03_it_enus ib_buap_a04_it_enus
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course
2.00 2.50 2.50 2.00
ib_buap_a05_it_enus ib_buap_a06_it_enus ib_buap_a07_it_enus ib_buap_a08_it_enus ib_buap_a09_it_enus oper_15_a02_bs_enus oper_15_a03_bs_enus oper_16_a02_bs_enus oper_07_a03_bs_enus oper_07_a04_bs_enus
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course
2.00 2.50 2.50 2.00 3.00 2.00 2.00 2.00 1.50 1.50
oper_07_a05_bs_enus
SkillSoft Course
2.00
Data Gathering and Analysis
Business Analysis Requirements Management and Communication Business Analysis: Enterprise Analysis Business Analysis: Introduction to Requirements Analysis Business Analysis: Verify and Validate Requirements Business Analysis: Solution Assessment and Validation Data Collection and Measurement in Six Sigma Six Sigma Measurement Systems Multivariate Analysis and Attribute Data Analysis in Six Sigma Data Classification and Collection in Six Sigma Summarizing and Presenting Data in Six Sigma Probability Distributions and Measurement Systems Analysis in Six Sigma
Exploratory Data Analysis in Six Sigma Effective Critical Analysis of Business Reports
oper_08_a01_bs_enus _pc_bi_pfbi004
SkillSoft Course SkillSoft Business Impact Series
1.50 0.10
pd_12_a04_bs_enus pd_12_a05_bs_enus pd_12_a06_bs_enus pd_27_a01_bs_enus pd_27_a02_bs_enus _pc_bi_pfbi005 _pc_ch_lach034
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Business Impact Series SkillSoft Challenge Series
1.00 1.00 1.00 1.00 1.00 0.10 0.20
pd_17_a01_bs_enus pd_17_a02_bs_enus pd_17_a03_bs_enus
SkillSoft Course SkillSoft Course SkillSoft Course
1.00 1.00 1.00
Decision Making Decision Making: The Fundamentals Decision Making: Tools and Techniques Decision Making: Making Tough Decisions Developing Character for Decisiveness Overcoming the Barriers to Decisiveness Playing the Devil's Advocate in Decision Making Acting Decisively Developing Strategic Relationships The Value of Peer Relationships Developing Strategic Peer Relationships in Your Organization Forming Peer Relationships and Alliances at Work Getting Results without Authority: Building Relationships and Credibility Leading Teams: Launching a Successful Team Leading Teams: Establishing Goals, Roles, and Guidelines Leading Teams: Developing the Team and its Culture Leading Teams: Building Trust and Commitment Leading Teams: Fostering Effective Communication and Collaboration Leading Teams: Motivating and Optimizing Performance Leading Teams: Dealing with Conflict Leading Teams: Managing Virtual Teams Choosing the Right Team Culture Developing Self-Sufficient Teams Building and Leading Teams
N Y N
Y Y Y
ppt ppt ppt
Y
N
Y
N
Y
N
Y Y Y Y
Y Y Y Y
ppt & doc ppt & doc ppt & doc ppt & doc
Y
Y
ppt & doc
Y Y Y
Y Y Y
ppt & doc ppt & doc ppt & doc
ppt & doc
comm_27_a01_bs_enus team_03_a01_bs_enus team_03_a02_bs_enus team_03_a03_bs_enus team_03_a04_bs_enus
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course
1.00 1.00 1.00 1.00 1.00
team_03_a05_bs_enus team_03_a06_bs_enus team_03_a07_bs_enus team_03_a08_bs_enus _pc_ch_pfch006 _pc_ch_mgch001 _pc_ch_lach023
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Challenge Series SkillSoft Challenge Series SkillSoft Challenge Series
1.00 1.00 1.00 1.00 0.20 0.20 0.50
lead_11_a01_bs_enus
SkillSoft Course
1.00
lead_11_a02_bs_enus
SkillSoft Course
1.00
lead_11_a03_bs_enus
SkillSoft Course
1.00
lead_11_a04_bs_enus team_02_a02_bs_enus team_03_a02_bs_enus
SkillSoft Course SkillSoft Course SkillSoft Course
1.00 1.00 1.00
Y Y
N Y
Y
N
Y Y Y
N N N
N
Y
Driving for Results Setting and Managing Priorities within the Organization: Mission and Goals Setting and Managing Priorities within the Organization: Deciphering Priorities Setting and Managing Priorities within the Organization: Motivation Setting and Managing Priorities within the Organization: Communication Establishing Team Goals and Responsibilities Leading Teams: Establishing Goals, Roles, and Guidelines Getting Results without Authority: Building Relationships and Credibility Getting Results without Authority: Persuasive Communication Getting Results without Direct Authority: Reciprocity Getting Results without Direct Authority: Influencing Your Boss Prioritizing Personal and Professional Responsibilities Setting and Managing Priorities Managing Goals
comm_27_a01_bs_enus comm_27_a02_bs_enus comm_27_a03_bs_enus comm_27_a04_bs_enus _pc_bi_mgbi003 _pc_ch_lach018 _pc_ch_lach027
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Business Impact Series SkillSoft Challenge Series SkillSoft Challenge Series
1.00 1.00 1.00 1.00 0.10 0.20 0.60
Management Essentials: Treating Your Direct Reports Fairly
mgmt_15_a06_bs_enus
SkillSoft Course
1.00
Empathy
ppt & doc
Management Essentials: Caring about Your Direct Reports What is Emotional Intelligence? Improving Your Emotional Intelligence Skills: Self-awareness and Self-management Using Emotional Intelligence on the Job Emotional Intelligence at Work Simulation Leadership Essentials: Leading with Emotional Intelligence How High Is Your EQ? What is Emotional Intelligence?
mgmt_15_a07_bs_enus comm_25_a01_bs_enus
SkillSoft Course SkillSoft Course
1.00 1.00
comm_25_a02_bs_enus comm_25_a03_bs_enus COMM025A lead_05_a04_bs_enus _pc_bi_pfbi009 _pc_bi_pfbi009
SkillSoft Course SkillSoft Course SkillSoft Simulation SkillSoft Course SkillSoft Business Impact Series SkillSoft Business Impact Series
1.00 1.00 0.50 1.00 0.10 0.10
mkt_01_a01_bs_enus mkt_01_a02_bs_enus mkt_01_a03_bs_enus mkt_01_a04_bs_enus mkt_01_a05_bs_enus mkt_01_a06_bs_enus
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course
1.00 1.00 1.00 1.00 1.00 1.00
Competitive Marketing Strategies: Conducting an Internal Analysis Competitive Marketing Strategies: Analyzing Competitors Competitive Marketing Strategies: Selecting and Implementing Strategies Building Lasting Customer-brand Relationships Developing a Brand Internally Global Brand Management Brand Management for Social Media and Wireless Technologies Designing Products to Fit the Channel Advertising Costs, PR Pays Sales and Marketing: Two Sides of the Same Coin? Trade Show Marketing - Planning Ahead Using Blogs to Attract Consumers Using Web Analytics to Increase Sales Increasing Competitiveness through Collaboration Using Online Strategies to Accelerate Sales Performance
mkt_02_a01_bs_enus mkt_02_a02_bs_enus
SkillSoft Course SkillSoft Course
1.00 1.00
mkt_02_a03_bs_enus mkt_03_a01_bs_enus mkt_03_a02_bs_enus mkt_03_a03_bs_enus mkt_03_a04_bs_enus _pc_bi_spbi005 _pc_bi_spbi008 _pc_bi_spbi011 _pc_bi_spbi013 _pc_bi_spbi010 _pc_bi_spbi012 _pc_ch_lsch006 _pc_ch_spch001
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Business Impact Series SkillSoft Business Impact Series SkillSoft Business Impact Series SkillSoft Business Impact Series SkillSoft Business Impact Series SkillSoft Business Impact Series SkillSoft Challenge Series SkillSoft Challenge Series
1.00 1.00 1.00 1.00 1.00 0.10 0.10 0.10 0.10 0.10 0.10 0.20 0.20
Developing the Capacity to Think Strategically Developing the Strategic Thinking Skill of Seeing the Big Picture Using Strategic Thinking Skills Risk Management: Identifying Risk Risk Management: Assessing Risk Risk Management: Dealing with Risk Business Planning Essentials: Preparing a Business Plan Business Planning Essentials: Performing Key Analyses Business Planning Essentials: Preparing for Implementation The Fundamentals of Globalization: The Global Context
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SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course
1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00
Fundamentals of Globalization: Analyzing the Global Environment The Fundamentals of Globalization: Strategies for Globalization
stgy_05_a02_bs_enus stgy_05_a03_bs_enus
SkillSoft Course SkillSoft Course
1.00 1.00
Fundamentals of Globalization: Managing in a Global Environment IT Strategy Essentials: Business and IT Strategy Alignment IT Strategy Essentials: Creating an IT Strategy Plan
stgy_05_a04_bs_enus stgy_06_a01_bs_enus stgy_06_a02_bs_enus
SkillSoft Course SkillSoft Course SkillSoft Course
1.00 1.00 1.00
Entrepreneurship/Intrapreneurship Marketing Essentials: Introduction to Marketing Marketing Essentials: Planning and People Marketing Essentials: Product and Price Marketing Essentials: Place Marketing Essentials: Promotion Marketing Essentials: Marketing and Ethics
N Y
Y Y
ppt & doc ppt
N
Y
ppt
Y
Y
ppt
Y
Y
ppt & doc
Y
N
Establishing Strategic Direction
IT Strategy Essentials: Implementing an IT Strategy Competitive Awareness and Strategy
stgy_06_a03_bs_enus _pc_ch_lach022
SkillSoft Course SkillSoft Challenge Series
1.00 0.60
Developing the Capacity to Think Strategically Developing the Strategic Thinking Skill of Seeing the Big Picture Using Strategic Thinking Skills Critical Thinking Essentials: What Is Critical Thinking? Critical Thinking Essentials: Applying Critical Thinking Skills
stgy_08_a01_bs_enus stgy_08_a02_bs_enus stgy_08_a03_bs_enus pd_14_a01_bs_enus pd_14_a02_bs_enus
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course
1.00 1.00 1.00 1.00 1.00
Competitive Marketing Strategies: Conducting an Internal Analysis Competitive Marketing Strategies: Analyzing Competitors Competitive Marketing Strategies: Selecting and Implementing Strategies Critical Thinking
mkt_02_a01_bs_enus mkt_02_a02_bs_enus
SkillSoft Course SkillSoft Course
1.00 1.00
mkt_02_a03_bs_enus _pc_ch_lach025
SkillSoft Course SkillSoft Challenge Series
1.00 0.20
Principles of Accounting and Finance for Non-financial Professionals
fin_02_a01_bs_enus
SkillSoft Course
1.00
Cash Flow Management Essentials for Non-financial Professionals The Time Value of Money and Investment Decisions for Nonfinancial Professionals The Essentials of Budgeting for Non–financial Professionals Financial Statements for Non-financial Professionals Analyzing Financial Statements for Non-financial Professionals Increasing Cash Flow in Times of Need What's Your Gross Profit Margin Really Saying? Recognizing the Value of Intangible Assets Recession: How it Affects Business Accounting for Sales Returns Using Audits to Help Prevent Business Fraud Depreciation Methods Using Financial Analysis for Credit Decisions Establishing the Role of the Audit Department
fin_02_a02_bs_enus
SkillSoft Course
1.00
fin_02_a03_bs_enus fin_02_a04_bs_enus fin_02_a05_bs_enus fin_02_a06_bs_enus _pc_bi_fabi003 _pc_bi_fabi006 _pc_bi_fabi007 _pc_bi_fabi008 _pc_bi_fabi005 _pc_bi_fabi002 _pc_ch_fach002 _pc_ch_lach012 _pc_ch_fach001
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Business Impact Series SkillSoft Business Impact Series SkillSoft Business Impact Series SkillSoft Business Impact Series SkillSoft Business Impact Series SkillSoft Business Impact Series SkillSoft Challenge Series SkillSoft Challenge Series SkillSoft Challenge Series
1.00 1.00 1.00 1.00 0.10 0.10 0.10 0.10 0.10 0.10 0.20 0.20 0.20
Organizational Budgeting Activities and the Master Budget Planning and Preparing an Operating Budget Preparing Operating Budgets and the Cash Budget Using Budgets for Management and Control Introduction to Auditing Auditing for Internal Control and Risk Assessment Auditing the Revenue Cycle Auditing for Cash and Inventories Capital Budgeting: The Capital Budgeting Process Capital Budgeting: Net Present Value and Internal Rate of Return Capital Budgeting: Discounted Payback Period and Profitability Index Capital Budgeting: Capital Allocation Using Audits to Help Prevent Business Fraud Establishing the Role of the Audit Department
fin_05_a01_bs_enus fin_05_a02_bs_enus fin_05_a03_bs_enus fin_05_a04_bs_enus fin_06_a01_bs_enus fin_06_a02_bs_enus fin_06_a03_bs_enus fin_06_a04_bs_enus fin_07_a01_bs_enus fin_07_a02_bs_enus
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course
1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00
SkillSoft Course SkillSoft Course SkillSoft Business Impact Series SkillSoft Challenge Series
1.00 1.00 0.10 0.20
External (Strategic) Awareness
Y Y
N N
Y
N
Y
N
Financial Awareness
Financial Stability
fin_07_a03_bs_enus fin_07_a04_bs_enus _pc_bi_fabi002 _pc_ch_fach001
Functional Expertise and Usage
Y Y
N N
Y Y Y Y Y
Y N N Y N
Y
N
Y Y Y
N N N
1.00
N
Y
ppt
SkillSoft Course
1.00
Y
Y
ppt
pd_09_a03_bs_enus lead_05_a06_bs_enus _pc_bi_lsbi016 _pc_ch_lach010
SkillSoft Course SkillSoft Course SkillSoft Business Impact Series SkillSoft Challenge Series
1.00 1.00 0.10 0.20
Y
Y
ppt
Y
Y
ppt & doc
Introduction to Workplace Ethics Developing a Code of Ethical Conduct Ethical Decision-making in the Workplace Developing Your Reputation of Professionalism with Business Etiquette
pd_18_a01_bs_enus pd_18_a02_bs_enus pd_18_a03_bs_enus
SkillSoft Course SkillSoft Course SkillSoft Course
1.00 1.00 1.00
Y Y
N N
pd_25_a01_bs_enus
SkillSoft Course
1.00
Y
N
Professionalism, Business Etiquette, and Personal Accountability Communicating with Professionalism and Etiquette Using Business Etiquette to Build Professional Relationships Office Politics - What Will You Do? Ethical Self-promotion Ethics, Integrity, and Trust Ethics and Risks: Why They Matter in Project Success
pd_25_a02_bs_enus pd_25_a03_bs_enus pd_25_a04_bs_enus _pc_ch_pfch004 _pc_ch_pfch005 _pc_ch_lach005 _pc_ch_pmch003
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Challenge Series SkillSoft Challenge Series SkillSoft Challenge Series SkillSoft Challenge Series
1.00 1.00 1.00 0.20 0.20 0.20 0.20
Y
N
Y Y
N N
Meeting the Needs of Your Experts Overcoming Challenges When Managing Experts
mgmt_21_a01_bs_enus mgmt_21_a02_bs_enus
SkillSoft Course SkillSoft Course
1.00 1.00
Interpersonal Communication: Communicating Assertively Getting Results without Authority: Persuasive Communication Getting Results without Direct Authority: Influencing Your Boss Leadership Essentials: Building Your Influence as a Leader Negotiation Essentials: Persuading Influencing Key Decision Makers Influence and Persuasion
comm_21_a04_bs_enus comm_27_a02_bs_enus comm_27_a04_bs_enus lead_05_a03_bs_enus comm_24_a04_bs_enus _pc_bi_lsbi015 _pc_ch_lach016
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Business Impact Series SkillSoft Challenge Series
1.00 1.00 1.00 1.00 1.00 0.10 0.20
pd_16_a01_bs_enus
SkillSoft Course
1.00
pd_16_a02_bs_enus
SkillSoft Course
1.00
pd_16_a03_bs_enus
SkillSoft Course
1.00
comm_27_a01_bs_enus comm_27_a02_bs_enus comm_27_a03_bs_enus comm_27_a04_bs_enus stgy_09_a01_bs_enus stgy_09_a02_bs_enus stgy_09_a03_bs_enus
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course
1.00 1.00 1.00 1.00 1.00 1.00 1.00
pd_09_a01_bs_enus
SkillSoft Course
pd_09_a02_bs_enus
Influencing Others ppt
ppt & doc
Initiative Personal Productivity Improvement: Managing Your Workspace Personal Productivity: Self-organization and Overcoming Procrastination Personal Productivity Improvement: Managing Tasks and Maximizing Productivity Getting Results without Authority: Building Relationships and Credibility Getting Results without Authority: Persuasive Communication Getting Results without Direct Authority: Reciprocity Getting Results without Direct Authority: Influencing Your Boss Risk Management: Identifying Risk Risk Management: Assessing Risk Risk Management: Dealing with Risk Innovation Orientation Generating Creative and Innovative Ideas: Enhancing Your Creativity Generating Creative and Innovative Ideas: Maximizing Team Creativity Generating Creative and Innovative Ideas: Verifying and Building on Ideas Leadership Essentials: Leading Innovation Executing Innovation Leading Innovation Integrity
Interpersonal Understanding The Value of Peer Relationships Developing Strategic Peer Relationships in Your Organization Forming Peer Relationships and Alliances at Work Interpersonal Communication: Communicating with Confidence Interpersonal Communication: Targeting Your Message Interpersonal Communication: Listening Essentials Interpersonal Communication: Communicating Assertively Interpersonal Communication: Being Approachable What is Emotional Intelligence? Improving Your Emotional Intelligence Skills: Self-awareness and Self-management Using Emotional Intelligence on the Job How High Is Your EQ? What is Emotional Intelligence?
pd_17_a01_bs_enus pd_17_a02_bs_enus pd_17_a03_bs_enus comm_21_a01_bs_enus comm_21_a02_bs_enus comm_21_a03_bs_enus comm_21_a04_bs_enus comm_21_a05_bs_enus comm_25_a01_bs_enus
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course
1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00
comm_25_a02_bs_enus comm_25_a03_bs_enus _pc_bi_pfbi009 _pc_bi_pfbi009
SkillSoft Course SkillSoft Course SkillSoft Business Impact Series SkillSoft Business Impact Series
1.00 1.00 0.10 0.10
lead_05_a01_bs_enus lead_05_a02_bs_enus lead_05_a03_bs_enus lead_05_a04_bs_enus lead_05_a05_bs_enus lead_05_a06_bs_enus lead_05_a07_bs_enus
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course
1.00 1.00 1.00 1.00 1.00 1.00 1.00
lead_05_a08_bs_enus lead_13_a01_bs_enus lead_13_a02_bs_enus
SkillSoft Course SkillSoft Course SkillSoft Course
1.00 1.00 1.00
lead_13_a03_bs_enus lead_13_a04_bs_enus lead_06_a01_bs_enus lead_06_a02_bs_enus lead_07_a01_bs_enus mgmt_17_a01_bs_enus
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course
1.00 1.00 1.00 1.00 1.00 1.00
Y
N
Y Y Y Y Y Y Y
N Y Y Y Y Y Y
ppt ppt ppt ppt ppt ppt
N
Y
ppt
Y
Y
ppt
Y Y Y Y Y Y Y
Y Y Y Y Y Y Y
ppt & doc ppt & doc ppt & doc ppt & doc ppt & doc ppt & doc ppt & doc
N
Y
ppt & doc
Y
N
Y
N
Y Y
N N
Y Y
N Y
ppt
Y
Y
ppt
Y
Y
ppt
Y Y
Y Y
ppt & doc ppt & doc
Leadership Leadership Essentials: Motivating Employees Leadership Essentials: Communicating Vision Leadership Essentials: Building Your Influence as a Leader Leadership Essentials: Leading with Emotional Intelligence Leadership Essentials: Leading Business Execution Leadership Essentials: Leading Innovation Leadership Essentials: Leading Change Leadership Essentials: Creating Your Own Leadership Development Plan The Voice of Leadership: Inspirational Leadership The Voice of Leadership: Self-assessment and Motivation The Voice of Leadership: Effective Leadership Communication Strategies The Voice of Leadership: The Power of Leadership Messaging The Benefits and Challenges of Engaging Employees Maintaining an Engaging Organization Creating and Maintaining a Positive Work Environment Performance Appraisal Essentials: Planning for Appraisals Performance Appraisal Essentials: Conducting Traditional Appraisals Performance Appraisal Essentials: 360-degree Appraisals Communicating a Shared Vision Leading Teams through Change Knowing When to Take Leadership Risks Wanted-Innovation Leaders Preparing for Your Performance Appraisal Selecting the Appropriate Performance-appraisal Method Leading Change Leader as Motivator Leading Innovation The Emotionally Intelligent Leader Motivating Human Behavior
mgmt_17_a02_bs_enus mgmt_17_a03_bs_enus _pc_bi_lsbi001 _pc_bi_lsbi003 _pc_bi_lsbi006 _pc_bi_lsbi013 _pc_bi_pfbi017 _pc_ch_hrch002 _pc_ch_lach004 _pc_ch_lach008 _pc_ch_lach010 _pc_ch_lach014 _pc_ch_lsch002
SkillSoft Course SkillSoft Course SkillSoft Business Impact Series SkillSoft Business Impact Series SkillSoft Business Impact Series SkillSoft Business Impact Series SkillSoft Business Impact Series SkillSoft Challenge Series SkillSoft Challenge Series SkillSoft Challenge Series SkillSoft Challenge Series SkillSoft Challenge Series SkillSoft Challenge Series
1.00 1.00 0.10 0.10 0.10 0.10 0.10 0.20 0.20 0.20 0.20 0.20 0.20
Leadership Essentials: Motivating Employees Leadership Essentials: Communicating Vision
lead_05_a01_bs_enus lead_05_a02_bs_enus
SkillSoft Course SkillSoft Course
1.00 1.00
Making a Difference
The Benefits and Challenges of Engaging Employees Maintaining an Engaging Organization Creating and Maintaining a Positive Work Environment Leading Teams: Motivating and Optimizing Performance Communicating a Shared Vision Leader as Motivator Motivating Human Behavior Crafting an Organizational Vision
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SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Business Impact Series SkillSoft Challenge Series SkillSoft Challenge Series SkillSoft Challenge Series
1.00 1.00 1.00 1.00 0.10 0.20 0.20 0.20
Talent Management: Basics Talent Management: Planning Talent Management: Acquiring Talent Talent Management: Developing and Engaging Talent Talent Management: Retaining Talent HR as Business Partner: From Cost Center to Strategic Partner HR as Business Partner: Linking HR Functions with Organizational Goals HR as Business Partner: Managing Talent for Organizational Success HR as Business Partner: Using Metrics and Designing Strategic Initiatives
mgmt_18_a01_bs_enus mgmt_18_a02_bs_enus mgmt_18_a03_bs_enus mgmt_18_a04_bs_enus mgmt_18_a05_bs_enus hr_07_a01_bs_enus
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course
1.00 1.00 1.00 1.00 1.00 1.00
hr_07_a02_bs_enus
SkillSoft Course
1.00
hr_07_a03_bs_enus
SkillSoft Course
1.00
hr_07_a04_bs_enus
SkillSoft Course
1.00
Negotiation Essentials: What Is Negotiation? Negotiation Essentials: Planning for Negotiation Negotiation Essentials: Communicating Negotiation Essentials: Persuading Negotiation Essentials: Avoiding Pitfalls in Negotiations
comm_24_a01_bs_enus comm_24_a02_bs_enus comm_24_a03_bs_enus comm_24_a04_bs_enus comm_24_a05_bs_enus
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course
1.00 1.00 1.00 1.00 1.00
Negotiation Skills for Sales Professionals: Preparing to Negotiate Negotiation Skills for Sales Professionals: Value Exchange Negotiation Skills for Sales Professionals: Reaching Agreement Effective Body Language in Negotiations Location Does Matter
sale_02_a01_bs_enus sale_02_a02_bs_enus sale_02_a03_bs_enus _pc_bi_pfbi013 _pc_ch_pfch002
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Business Impact Series SkillSoft Challenge Series
1.00 1.00 1.00 0.10 0.20
Operations Management and the Organization Operations Management: Product and Service Management Operations and Supply Chain Management Operations Management: Inventory Management Operations Management: Forecasting and Capacity Planning Operations Management: Operations Scheduling Operations Management: Management of Quality Operations Management: Facilities Planning and Management Decision Making: The Fundamentals Decision Making: Tools and Techniques Decision Making: Making Tough Decisions Playing the Devil's Advocate in Decision Making
oper_21_a01_bs_enus oper_21_a02_bs_enus oper_21_a03_bs_enus oper_21_a04_bs_enus oper_21_a05_bs_enus oper_21_a06_bs_enus oper_21_a07_bs_enus oper_21_a08_bs_enus pd_12_a04_bs_enus pd_12_a05_bs_enus pd_12_a06_bs_enus _pc_bi_pfbi005
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Business Impact Series
1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 0.10
pd_23_a01_bs_enus pd_23_a02_bs_enus
SkillSoft Course SkillSoft Course
1.00 1.00
Y
N
Y Y
N Y
N N N Y Y Y
Y Y Y Y Y N
Y
N
Y Y Y
N N N
Y
N
Y Y
N N
N Y N
Y Y Y
Y Y
N N
ppt & doc
Mobilizing Resources
ppt ppt ppt ppt ppt
Negotiating
Operational Decision Making
Oral Communication Public Speaking Strategies: Preparing Effective Speeches Public Speaking Strategies: Confident Public Speaking
ppt ppt ppt
Interpersonal Communication: Communicating with Confidence Interpersonal Communication: Targeting Your Message Interpersonal Communication: Listening Essentials Interpersonal Communication: Communicating Assertively Interpersonal Communication: Being Approachable Culture and Its Effect on Communication Communicating Across Cultures Improving Communication in Cross-cultural Relationships Preparing to Communicate Effectively at the "C" Level
comm_21_a01_bs_enus comm_21_a02_bs_enus comm_21_a03_bs_enus comm_21_a04_bs_enus comm_21_a05_bs_enus comm_26_a01_bs_enus comm_26_a02_bs_enus comm_26_a03_bs_enus comm_31_a01_bs_enus
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course
1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00
Y Y Y Y Y Y Y Y
Y Y Y Y Y N N N
Techniques for Communicating Effectively with Senior Executives The Impact of Situation and Style When Communicating with Diplomacy and Tact Strategies for Communicating with Tact and Diplomacy Delivering a Difficult Message with Diplomacy and Tact Safe Small Talk Communicating with a Cross-cultural Audience
comm_31_a02_bs_enus
SkillSoft Course
1.00
Y
N
comm_34_a01_bs_enus comm_34_a02_bs_enus comm_34_a03_bs_enus _pc_bi_pfbi012 _pc_bi_pfbi020
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Business Impact Series SkillSoft Business Impact Series
1.00 1.00 1.00 0.10 0.10
Y
N
Y Y
N N
Fundamentals of Organizational Behavior for the Individual Fundamentals of Organizations – Groups Understanding Organizational Power and Politics Organizational Structure and Employee Behavior Organizational Behavior: Dynamics of a Positive Organizational Culture
hr_08_a01_bs_enus hr_08_a02_bs_enus hr_08_a03_bs_enus hr_08_a04_bs_enus
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course
1.00 1.00 1.00 1.00
Y
N
hr_08_a05_bs_enus
SkillSoft Course
1.00
Management Essentials: Developing Your Direct Reports Talent Management: Developing and Engaging Talent Giving Feedback Giving Constructive Criticism Receiving Feedback and Criticism Using Feedback to Improve Team Performance Managing Your Career: Leveraging the Performance Appraisal Performance Appraisal Essentials: Planning for Appraisals
mgmt_15_a03_bs_enus mgmt_18_a04_bs_enus comm_29_a01_bs_enus comm_29_a02_bs_enus comm_29_a03_bs_enus team_02_a05_bs_enus pd_10_a05_bs_enus mgmt_17_a01_bs_enus
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course
1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00
Y Y Y Y Y Y Y Y
Y Y Y Y Y N Y Y
ppt & doc ppt ppt ppt ppt
Performance Appraisal Essentials: Conducting Traditional Appraisals Performance Appraisal Essentials: 360-degree Appraisals Developing the Next Generation Preparing for Your Performance Appraisal Criticism in Context Underperforming Employee - Now What? Selecting the Appropriate Performance-appraisal Method Giving Appropriate Feedback Managing Performance Developing People
mgmt_17_a02_bs_enus mgmt_17_a03_bs_enus _pc_bi_lsbi007 _pc_bi_pfbi017 _pc_bi_pfbi016 _pc_bi_hrbi010 _pc_ch_hrch002 _pc_ch_lach006 _pc_ch_lach002 _pc_ch_lach013
SkillSoft Course SkillSoft Course SkillSoft Business Impact Series SkillSoft Business Impact Series SkillSoft Business Impact Series SkillSoft Business Impact Series SkillSoft Challenge Series SkillSoft Challenge Series SkillSoft Challenge Series SkillSoft Challenge Series
1.00 1.00 0.10 0.10 0.10 0.10 0.20 0.20 0.20 0.20
Y
Y
ppt
Y
Y
ppt
lead_11_a01_bs_enus
SkillSoft Course
1.00
lead_11_a02_bs_enus
SkillSoft Course
1.00
ppt ppt ppt ppt ppt
Organizational Awareness
People Development
Performance to Plan Setting and Managing Priorities within the Organization: Mission and Goals Setting and Managing Priorities within the Organization: Deciphering Priorities
ppt ppt
Setting and Managing Priorities within the Organization: Motivation Setting and Managing Priorities within the Organization: Communication Planning for Performance Monitoring and Improving Performance Reviewing and Rewarding Performance Prioritizing Personal and Professional Responsibilities Managing Performance Setting and Managing Priorities Personal, Team and Organization Development Management Essentials: Developing Your Direct Reports Talent Management: Developing and Engaging Talent Business Coaching: Getting Ready to Coach Business Coaching: Conducting Coaching Sessions Business Coaching: Building the Coaching Relationship Business Coaching: Using Different Coaching Styles Essential Mentoring Techniques: Mentoring Fundamentals Essential Mentoring Techniques: Designing and Initiating Mentoring Programs Essential Mentoring Techniques: Building and Maintaining Mentoring Relationships Essential Mentoring Techniques: Evaluating and Ending the Mentoring Program Managing Your Career: Creating a Plan Managing Your Career: Getting on the Right Track Managing Your Career: Professional Networking Essentials Managing Your Career: You and Your Boss Managing Your Career: Leveraging the Performance Appraisal Leading Teams: Launching a Successful Team Leading Teams: Establishing Goals, Roles, and Guidelines Leading Teams: Developing the Team and its Culture Leading Teams: Building Trust and Commitment Leading Teams: Fostering Effective Communication and Collaboration Leading Teams: Motivating and Optimizing Performance Leading Teams: Dealing with Conflict Leading Teams: Managing Virtual Teams The Art of Effective Coaching Developing the Next Generation Conquering Career Stagnation Inspiring your Team Developing Self-Sufficient Teams Building and Leading Teams Choosing the Right Team Culture Power and Politics in Matrixed Teams Developing Your Career Developing People
lead_11_a03_bs_enus
SkillSoft Course
1.00
lead_11_a04_bs_enus mgmt_37_a01_bs_enus mgmt_37_a02_bs_enus mgmt_37_a03_bs_enus _pc_bi_mgbi003 _pc_ch_lach002 _pc_ch_lach018
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Business Impact Series SkillSoft Challenge Series SkillSoft Challenge Series
1.00 1.00 1.00 1.00 0.10 0.20 0.20
mgmt_15_a03_bs_enus mgmt_18_a04_bs_enus mgmt_14_a01_bs_enus mgmt_14_a02_bs_enus mgmt_14_a03_bs_enus mgmt_14_a04_bs_enus mgmt_29_a01_bs_enus
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course
1.00 1.00 1.00 1.00 1.00 1.00 1.00
Y Y Y Y Y Y Y
Y Y Y Y Y Y N
mgmt_29_a02_bs_enus
SkillSoft Course
1.00
Y
N
mgmt_29_a03_bs_enus
SkillSoft Course
1.00
Y
N
mgmt_29_a04_bs_enus pd_10_a01_bs_enus pd_10_a02_bs_enus pd_10_a03_bs_enus pd_10_a04_bs_enus pd_10_a05_bs_enus team_03_a01_bs_enus team_03_a02_bs_enus team_03_a03_bs_enus team_03_a04_bs_enus
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course
1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00
Y
N
Y N Y Y Y Y Y Y Y
Y Y Y Y Y Y Y Y Y
ppt ppt ppt ppt ppt ppt & doc ppt & doc ppt & doc ppt & doc
team_03_a05_bs_enus team_03_a06_bs_enus team_03_a07_bs_enus team_03_a08_bs_enus _pc_bi_lsbi018 _pc_bi_lsbi007 _pc_bi_pfbi019 _pc_bi_lsbi010 _pc_ch_mgch001 _pc_ch_lach023 _pc_ch_pfch006 _pc_ch_mgch002 _pc_ch_lach037 _pc_ch_lach013
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Business Impact Series SkillSoft Business Impact Series SkillSoft Business Impact Series SkillSoft Business Impact Series SkillSoft Challenge Series SkillSoft Challenge Series SkillSoft Challenge Series SkillSoft Challenge Series SkillSoft Challenge Series SkillSoft Challenge Series
1.00 1.00 1.00 1.00 0.10 0.10 0.10 0.10 0.20 0.50 0.20 0.20 0.20 0.20
Y
Y
ppt & doc
Y Y Y
Y Y Y
ppt & doc ppt & doc ppt & doc
comm_33_a01_bs_enus comm_33_a02_bs_enus
SkillSoft Course SkillSoft Course
1.00 1.00
Persuasiveness Basic Presentation Skills: Planning a Presentation Basic Presentation Skills: Creating a Presentation
ppt & doc ppt ppt ppt ppt ppt
Basic Presentation Skills: Delivering a Presentation Interpersonal Communication: Communicating Assertively Getting Results without Authority: Persuasive Communication Getting Results without Direct Authority: Influencing Your Boss Leadership Essentials: Building Your Influence as a Leader Negotiation Essentials: Persuading Influencing Key Decision Makers Attracting New Investors - Keeping Presentations Focused Influence and Persuasion
comm_33_a03_bs_enus comm_21_a04_bs_enus comm_27_a02_bs_enus comm_27_a04_bs_enus lead_05_a03_bs_enus comm_24_a04_bs_enus _pc_bi_lsbi015 _pc_bi_fabi004 _pc_ch_lach016
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Business Impact Series SkillSoft Business Impact Series SkillSoft Challenge Series
1.00 1.00 1.00 1.00 1.00 1.00 0.10 0.10 0.20
pd_11_a01_bs_enus pd_11_a02_bs_enus pd_11_a03_bs_enus pd_16_a01_bs_enus
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course
1.00 1.00 1.00 1.00
pd_16_a02_bs_enus
SkillSoft Course
1.00
pd_16_a03_bs_enus
SkillSoft Course
1.00
lead_11_a01_bs_enus
SkillSoft Course
1.00
lead_11_a02_bs_enus
SkillSoft Course
1.00
lead_11_a03_bs_enus
SkillSoft Course
1.00
lead_11_a04_bs_enus _pc_bi_mgbi003 _pc_bi_pfbi002 _pc_bi_pfbi014 _pc_ch_lach018
SkillSoft Course SkillSoft Business Impact Series SkillSoft Business Impact Series SkillSoft Business Impact Series SkillSoft Challenge Series
1.00 0.10 0.10 0.10 0.20
pd_12_a01_bs_enus pd_12_a02_bs_enus pd_12_a03_bs_enus _pc_bi_lsbi017 _pc_ch_lach003
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Business Impact Series SkillSoft Challenge Series
1.00 1.00 1.00 0.10 0.20
oper_21_a07_bs_enus oper_20_a02_bs_enus proj_10_a01_bs_enus proj_10_a02_bs_enus oper_04_a06_bs_enus _pc_bi_ssbi006
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Business Impact Series
1.00 1.00 2.00 2.00 2.00 0.10
pd_17_a01_bs_enus pd_17_a02_bs_enus pd_17_a03_bs_enus pd_15_a01_bs_enus pd_15_a02_bs_enus
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course
1.00 1.00 1.00 1.00 1.00
Y Y Y Y Y Y
N Y N N Y N
N N Y
Y Y Y
ppt ppt ppt
Y Y N
Y Y Y
ppt ppt ppt
Y
N
Y Y Y
N N N
ppt
ppt & doc
Planning and Organizing Time Management: Analyzing Your Use of Time Time Management: Planning and Prioritizing Your Time Time Management: Avoiding Time Stealers Personal Productivity Improvement: Managing Your Workspace Personal Productivity: Self-organization and Overcoming Procrastination Personal Productivity Improvement: Managing Tasks and Maximizing Productivity Setting and Managing Priorities within the Organization: Mission and Goals Setting and Managing Priorities within the Organization: Deciphering Priorities Setting and Managing Priorities within the Organization: Motivation Setting and Managing Priorities within the Organization: Communication Prioritizing Personal and Professional Responsibilities Coping with Information Overload Planning for Interruptions Helps with Procrastination Setting and Managing Priorities
Problem Solving Problem Solving: The Fundamentals Problem Solving: Determining and Building Your Strengths Problem Solving: Digging Deeper Turning Problems Around with Reverse Brainstorming Uncovering the Root Problem Quality Orientation Operations Management: Management of Quality Using Lean for Perfection and Quality Project Quality Planning Quality Assurance and Quality Control Quality Systems, Models, and Theories A Critical-to-quality Tree – What's That?
Relationships The Value of Peer Relationships Developing Strategic Peer Relationships in Your Organization Forming Peer Relationships and Alliances at Work Building Trust Rebuilding Trust
Getting Results without Authority: Building Relationships and Credibility Customer Service Fundamentals: Building Rapport in Customer Relationships Team and Customer Relationships
Y
N
Y
Y
Y
N
Y Y Y Y
N N N N
Y
N
Y Y Y Y N Y Y Y
N N N Y Y Y Y Y
ppt ppt ppt ppt ppt
Y
Y
ppt & doc
Y Y Y Y Y
N N N N N
Y Y Y Y
Y Y Y N
Y
N
Y
N
comm_27_a01_bs_enus
SkillSoft Course
1.00
cust_09_a01_bs_enus cust_06_a03_bs_enus
SkillSoft Course SkillSoft Course
1.00 3.00
Getting Results without Authority: Building Relationships and Credibility Getting Results without Authority: Persuasive Communication Getting Results without Direct Authority: Reciprocity Getting Results without Direct Authority: Influencing Your Boss Developing Character for Perseverance and Resilience Achieving Goals through Perseverance and Resilience Bouncing Back with Perseverance and Resilience
comm_27_a01_bs_enus comm_27_a02_bs_enus comm_27_a03_bs_enus comm_27_a04_bs_enus pd_26_a01_bs_enus pd_26_a02_bs_enus pd_26_a03_bs_enus
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course
1.00 1.00 1.00 1.00 1.00 1.00 1.00
Developing the Right Attitude for Performing under Pressure Taking Action for Performing under Pressure Performing with Others under Pressure Campus to Corporate: Meeting New Expectations Campus to Corporate: Developing a Professional Image Managing Your Career: Creating a Plan Managing Your Career: Getting on the Right Track Managing Your Career: Professional Networking Essentials Managing Your Career: You and Your Boss Managing Your Career: Leveraging the Performance Appraisal Conquering Career Stagnation Developing Your Career
pd_24_a01_bs_enus pd_24_a02_bs_enus pd_24_a03_bs_enus pd_22_a01_bs_enus pd_22_a02_bs_enus pd_10_a01_bs_enus pd_10_a02_bs_enus pd_10_a03_bs_enus pd_10_a04_bs_enus pd_10_a05_bs_enus _pc_bi_pfbi019 _pc_ch_lach037
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Business Impact Series SkillSoft Challenge Series
1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 0.10 0.20
Leadership Essentials: Communicating Vision Introduction to Sales Strategic Sales Planning Preparing for Successful Sales Developing Strong Customer Relationships Working within the Sales Culture of Your Organization Developing a Customer-focused Sales Approach Selling to Key Players Communicating a Shared Vision Planning for Effective Selling Crafting Sales Strategies Crafting an Organizational Vision
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SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Business Impact Series SkillSoft Business Impact Series SkillSoft Business Impact Series SkillSoft Challenge Series SkillSoft Challenge Series
1.00 1.00 1.00 1.00 1.00 1.00 1.00 0.10 0.10 0.10 0.20 0.20
Leadership Essentials: Motivating Employees Leadership Essentials: Communicating Vision Leadership Essentials: Building Your Influence as a Leader The Voice of Leadership: Inspirational Leadership The Voice of Leadership: Self-assessment and Motivation The Voice of Leadership: Effective Leadership Communication Strategies The Voice of Leadership: The Power of Leadership Messaging
lead_05_a01_bs_enus lead_05_a02_bs_enus lead_05_a03_bs_enus lead_13_a01_bs_enus lead_13_a02_bs_enus
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course
1.00 1.00 1.00 1.00 1.00
lead_13_a03_bs_enus lead_13_a04_bs_enus
SkillSoft Course SkillSoft Course
1.00 1.00
ppt
Results Orientation
Self-Confidence
Selling the Vision
Servant Leadership
ppt & doc ppt & doc ppt & doc
The Benefits and Challenges of Engaging Employees Management Essentials: Directing Others Management Essentials: Delegating Management Essentials: Developing Your Direct Reports Management Essentials: Confronting Difficult Employee Behavior Management Essentials: Managing a Diverse Team Management Essentials: Treating Your Direct Reports Fairly Management Essentials: Caring about Your Direct Reports The Emotionally Intelligent Leader
lead_06_a01_bs_enus mgmt_15_a01_bs_enus mgmt_15_a02_bs_enus mgmt_15_a03_bs_enus mgmt_15_a04_bs_enus mgmt_15_a05_bs_enus mgmt_15_a06_bs_enus mgmt_15_a07_bs_enus _pc_ch_lach014
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Challenge Series
1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 0.20
Customer Service Fundamentals: Building Rapport in Customer Relationships Customer Service in the Field Customer Service over the Phone Internal Customer Service Customer Service Confrontation and Conflict Shaping the Direction of Customer Service in Your Organization The Customer Service Representative (CSR) Support Center Services and Work Environment |n Team and Customer Relationships Customer Interactions Communication Skills Conflict, Stress, and Time Management Customer Service Processes and Procedures Quality in a Support Center Support Center Tools, Technologies and Metrics Dealing with Irrational Customers and Escalating Complaints The Angry Caller: What's Your Plan? Training Methods for CSRs in the Customer Contact Industry
cust_09_a01_bs_enus cust_09_a02_bs_enus cust_09_a03_bs_enus cust_09_a04_bs_enus cust_09_a05_bs_enus cust_09_a06_bs_enus cust_06_a01_bs_enus cust_06_a02_bs_enus cust_06_a03_bs_enus cust_07_a01_bs_enus cust_07_a02_bs_enus cust_07_a03_bs_enus cust_08_a01_bs_enus cust_08_a02_bs_enus cust_08_a03_bs_enus cust_08_a04_bs_enus _pc_bi_spbi016 _pc_ch_ctch002
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Business Impact Series SkillSoft Challenge Series
1.00 1.00 1.00 1.00 1.00 1.00 3.50 3.00 3.00 3.50 3.50 3.50 3.00 3.50 3.00 2.00 0.10 0.20
comm_38_a01_bs_enus comm_38_a02_bs_enus pd_10_a03_bs_enus pd_17_a01_bs_enus pd_17_a02_bs_enus pd_17_a03_bs_enus
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course
1.00 1.00 1.00 1.00 1.00 1.00
Developing the Capacity to Think Strategically Developing the Strategic Thinking Skill of Seeing the Big Picture Using Strategic Thinking Skills The Fundamentals of Globalization: The Global Context
stgy_08_a01_bs_enus stgy_08_a02_bs_enus stgy_08_a03_bs_enus stgy_05_a01_bs_enus
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course
1.00 1.00 1.00 1.00
Fundamentals of Globalization: Analyzing the Global Environment The Fundamentals of Globalization: Strategies for Globalization
stgy_05_a02_bs_enus stgy_05_a03_bs_enus
SkillSoft Course SkillSoft Course
1.00 1.00
Fundamentals of Globalization: Managing in a Global Environment IT Strategy Essentials: Business and IT Strategy Alignment IT Strategy Essentials: Creating an IT Strategy Plan IT Strategy Essentials: Implementing an IT Strategy
stgy_05_a04_bs_enus stgy_06_a01_bs_enus stgy_06_a02_bs_enus stgy_06_a03_bs_enus
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course
1.00 1.00 1.00 1.00
Y Y Y Y N N N N
N Y Y Y Y Y Y Y
ppt & doc ppt & doc ppt & doc ppt & doc ppt & doc ppt & doc ppt & doc
Y
Y
ppt
Y Y N Y N
Y Y Y Y Y
ppt ppt ppt ppt ppt
Y
N
Y Y Y
N Y N
Y
N
Service Performance
Sociability and Networking Professional Networking Essentials: Finding Opportunities To Make Connections Professional Networking Essentials: Developing Confidence Managing Your Career: Professional Networking Essentials The Value of Peer Relationships Developing Strategic Peer Relationships in Your Organization Forming Peer Relationships and Alliances at Work
Strategic Thinking
ppt
Stress Tolerance Optimizing Your Work/Life Balance: Analyzing Your Life Balance
pd_06_a01_bs_enus
SkillSoft Course
1.00
Y
Y
ppt
Y
Y
ppt
N
Y
ppt
Y
Y
ppt
N
Y
ppt
Y
Y
ppt
Y Y Y Y Y
N N N N N
Optimizing Your Work/Life Balance: Maintaining Your Life Balance
pd_06_a02_bs_enus
SkillSoft Course
1.00
Optimizing Your Work/Life Balance: Taking Control of Your Stress What is Emotional Intelligence? Improving Your Emotional Intelligence Skills: Self-awareness and Self-management Using Emotional Intelligence on the Job Employee Exhaustion: Managing a Well-balanced Workload Managing Workplace Stress
pd_06_a03_bs_enus comm_25_a01_bs_enus
SkillSoft Course SkillSoft Course
1.00 1.00
comm_25_a02_bs_enus comm_25_a03_bs_enus _pc_bi_mgbi010 _pc_bi_hrbi006
SkillSoft Course SkillSoft Course SkillSoft Business Impact Series SkillSoft Business Impact Series
1.00 1.00 0.10 0.10
Being an Effective Team Member Establishing Team Goals and Responsibilities Elements of a Cohesive Team Effective Team Communication Using Feedback to Improve Team Performance Choosing the Right Team Culture Power and Politics in Matrixed Teams
team_02_a01_bs_enus team_02_a02_bs_enus team_02_a03_bs_enus team_02_a04_bs_enus team_02_a05_bs_enus _pc_ch_pfch006 _pc_ch_mgch002
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Challenge Series SkillSoft Challenge Series
1.00 1.00 1.00 1.00 1.00 0.20 0.20
Meeting the Needs of Your Experts Overcoming Challenges When Managing Experts
mgmt_21_a01_bs_enus mgmt_21_a02_bs_enus
SkillSoft Course SkillSoft Course
1.00 1.00
Y Y
N N
Managing Your Career: Creating a Plan Managing Your Career: Getting on the Right Track Fundamentals of Organizational Learning Establishing the Conditions for a Learning Culture Developing Learning Practices Evaluating and Sustaining Organizational Learning Disciplines of Organizational Learning: Personal Mastery
pd_10_a01_bs_enus pd_10_a02_bs_enus lead_08_a01_bs_enus lead_08_a02_bs_enus lead_08_a03_bs_enus lead_08_a04_bs_enus _pc_bi_pfbi011
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Business Impact Series
1.00 1.00 1.00 1.00 1.00
Y N
Y Y
0.10
pd_16_a01_bs_enus
SkillSoft Course
1.00
pd_16_a02_bs_enus
SkillSoft Course
1.00
Y
N
Y Y Y
N N N
Teamwork
Technical Expertise and Usage
Usage of Functional Expertise
Usage of Technical Expertise Personal Productivity Improvement: Managing Your Workspace Personal Productivity: Self-organization and Overcoming Procrastination Personal Productivity Improvement: Managing Tasks and Maximizing Productivity Getting Results without Authority: Building Relationships and Credibility Getting Results without Authority: Persuasive Communication Getting Results without Direct Authority: Reciprocity Getting Results without Direct Authority: Influencing Your Boss
pd_16_a03_bs_enus
SkillSoft Course
1.00
comm_27_a01_bs_enus comm_27_a02_bs_enus comm_27_a03_bs_enus comm_27_a04_bs_enus
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course
1.00 1.00 1.00 1.00
Business Writing: Know Your Readers and Your Purpose Business Writing: How to Write Clearly and Concisely Business Writing: Editing and Proofreading Business Grammar: Parts of Speech
comm_19_a01_bs_enus comm_19_a02_bs_enus comm_19_a03_bs_enus comm_20_a01_bs_enus
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course
1.00 1.00 1.00 1.00
Written Communication
ppt ppt
Business Grammar: Working with Words Business Grammar: The Mechanics of Writing Business Grammar: Punctuation Business Grammar: Sentence Construction Business Grammar: Common Usage Errors Writing under Pressure: Preparing for Success Writing under Pressure: The Writing Process
comm_20_a02_bs_enus comm_20_a03_bs_enus comm_20_a04_bs_enus comm_20_a05_bs_enus comm_20_a06_bs_enus pd_28_a01_bs_enus pd_28_a02_bs_enus
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course
1.00 1.00 1.00 1.00 1.00 1.00 1.00