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26 JUNE - 12 JULY 2020 ISSUE 348
A SPA BUSINESS PUBLICATION
Northern Irish spas to open 6 July The Northern Ireland Executive has announced that spas can reopen on 6 July, as part of a statement detailing a range of measures to lift lockdown restrictions. “Today we have reached the next rung in the ladder of our recovery journey,” said First Minister Arlene Foster, “we've been able to confirm the reopening of significant sections of our economy over the next few weeks.” This announcement follows a wave of spas reopening around the world in destinations in Europe, America and Asia. In Europe, spas have been allowed or given a confirmed date to reopen in the following countries: Italy, Spain,
■■ Spas in Italy, Switzerland, Germany and
Portugal, Greece, Austria, Switzerland
Thailand have restarted operations
and Germany, with destinations in Portugal and Spain opening in July.
In Asia, spas in Thailand, Bali,
In the US and Australia, states
Vietnam, and Hong Kong have been
are allowed to ease lockdown
allowed to reopen, with operators
independently, resulting in 15 US
such as Mandarin Oriental and Chiva-
and five Australian states allowing
Som having restarted operations.
spas to reopen, respectively.
MORE: http://lei.sr/4C2k2_B
NEWS
Over 150 BAME wellness brands commit to charter
Arlene Foster
INSIGHTS
Charter launches urging for racial reform in industry
p6
INSIGHTS
Operators align with medical bodies for hygiene standards Operators take measures to update safety procedures
We have reached the next rung in the ladder of our recovery journey
p12
Banyan Tree Krabi on track to open in October 2020 Project has progressed to final stages of construction
p16
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spa people Adam Chatterley: The UK spa industry reaches 'milestone' by receiving recognition by Boris Johnson
A
dam Chatterley, chair of
PAD OUT “The good news
the UK Spa Association,
is that now we’ve achieved
believes the industry has
this essential recognition, we
reached a 'milestone' moment
can begin to demand more
after UK Prime Minister
clarity for spas within these
Boris Johnson references
guidelines,” he explained
spas in their own right.
“Our next task is to
“Along with the industry in
demand an urgent review
general we were disappointed
of the reopening decision
to hear that the government
that has been made, with
has decided not to allow
full disclosure on a future
spas to reopen on the 4 July
target reopening date that
as hoped,” said Chatterley,
the government is working
“However, it’s a milestone that Johnson specifically
towards. We won't stop until ■■Adam Chatterley says the industry has reached a 'milestone'
referenced to spas in their
with the critical support and
Our next task is to demand an urgent review of the opening decision that has been made
own right in his speech. At the start of this lockdown journey, the government simply
information that they need.” The UKSA has recently launched reopening
classified spas under a wider ‘massage parlour’ banner. “The initial draft guidelines the government issued
we see spas back in business
guidelines specifically tailored to us as part of the BEIS
with little appreciation of
advisory board woefully
the complexity and range
under-represented our sector,
of services that we offer.
for spas and salons. MORE: http://lei.sr/P6Z9s_B
Lynne McNees announces ISPA partnership with ICF to help members through reopening phase
I
SPA is partnering with the International Coaching Federation (ICF)
The personalised coaching will be an invaluable resource for those in our industry
to offer pro bono virtual from an international group
its members to support
of over 1,000 ICF coaches –
the support that members
them during reopening.
offering services in more than
will receive through this
30 languages, through the ICF
initiative,” said ISPA
Coaches for Good initiative.
president Lynne McNees.
The sessions are offered through the ICF Coaches for Good initiative, designed
4
“We’re thrilled about
coaching sessions for
To gain access to the
“The personalised
to help businesses work
sessions, ISPA members must
coaching provided will be
towards reopening and equip
sign up via the organisation's
an invaluable resource
■■Lynne McNees,
them with the tools to do so
website – following this
for those in our industry,
ISPA president
successfully and confidently.
they will be sent a code via
and we encourage our
Through this partnership,
email which is redeemable
members to take advantage
ISPA members have been pre-
for two one-hour virtual
of this partnership.”
approved to receive support
coaching sessions.
MORE: http://lei.sr/T8a4b_B
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SBinsider ISSUE 348
spa business insider CONTENTS ISSUE 348
■■Holm has served two years as GSN's board of directors VP
04
People
06
News
08
News
12
Spa Insights
19
Supplier news
I can't remember a more pivotal moment during my life - the future of the GSN looks very bright
GSN appoints Thor Holm as board president
N
on-profit trade
completed her two-year term
association, Green Spa
as board president – as part
Network (GSN), has
of her wider six-year tenure
named Thor Holm as board president and appointed
on the Board of Directors. In addition, GSN has
new leadership positions
announced the appointment
to its board of directors.
of eight additional board
Holm heads up Osmosis Day Spa Sanctuary, in
directors, bringing the
UKSA launches guidelines to reopen spas, charter launches urging racial reform in the industry, Palace Merano revives offering and Phoenix Spa Solutions launches targeting teamwork
Medical staff are gifted retreats at Sensei Lana‘i, new Clinique La Prairie therapy taps genetic science, Ananda unveils online Ayurvedic services and nature spa reopens with outdoor spa and wellness garden
UK Spa Association's recent survey reveals industry is urgently in need of official government reopening advice and Banyan Tree's Thai wellness retreat on track for October 2020 opening
The latest in products and innovations
total to 15 members.
California, as general
“I can’t remember a
manager and brings 30
more pivotal moment
years experience in spa,
during my life than the
fitness and hospitality
moment we find ourselves
management to the role.
in today,” said Holm.
His appointment to board
“I’m beyond thrilled to
president follows his two-year
announce the addition
term as vice president.
of these eight talented
Holm will succeed Bonnie
individuals. The future of
Baker, founder of Satteva
GSN looks very bright.”
Wellness Group, who has just
MORE: http://lei.sr/B8j6Q_B
SBinsider ISSUE 348
Adam Chatterley: The UK spa industry reaches 'milestone' by receiving recognition by Boris Johnson, Lynne McNees announces ISPA partnership with ICF to help members through reopening phase and GSN appoints Thor Holm as board president
©Cybertrek Ltd 2020
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5
spa & wellness news REOPENING
UKSA launches guidelines to reopen spas Industry body, the UK Spa
our guidelines have been
Association (UKSA), has
tailored specifically for spas
revealed it’s official COVID-
and salons. Within this
19 Reopening Guidelines.
document, spas will find the
The guidelines are designed to work hand-inhand with the government
information they need to open in a COVID-19 safe way.” The guidelines feature
guidelines for close-contact
advice about managing
industries released on 24
risk of infection, returning
June – ‘Keeping workers and
to the workplace, PPE,
clients safe during COVID19
social-distancing, cleaning
in close contact services’.
and equipment, as well
The UKSA’s industry-
as information on how to
specific guidance relates to
approach treatments and
the spa, salon and wellness
handling treatment rooms.
sector, and is designed for
The UKSA has also provided
the initial reopening period
guidance on reopening pools
and anticipated social
and thermal areas, managing
distancing restrictions.
retail, laundry procedures,
Helena Grzesk, UKSA GM,
■■The guidelines are tailored specifically for spa and salons
bookings and handling
stated: “While the government
marketing and communication
guidelines cover all industries
during reopening.
with close contact work,
MORE: http://lei.sr/P6Z9s_B
Our guidelines are specifically tailored for spas and salons Helena Grzesk
PETITION AS
Charter launches urging racial reform in industry Over 150 black and minority wellness professionals have united to sign a charter demanding reform for racial equality in the UK wellness industry. ‘The Wellness Industry Charter
■■Over 150 wellness brands have signed the charter
for Racial Diversity, Inclusion and Access’, aims to tackle three diversity
“Systemic racism affects all industries
of access, and under-representation
and the wellness sector is no exception.”
faced by black and minority groups.
Systemic racism affects all industries, including the wellness sector Sarah Greenidge
6
www.spabusiness.com
Founder, Sarah Greenidge, explained:
challenges: health inequality, lack
It was launched by WellSpoken, an
The charter asks brands to commit to tackling these issues by providing a
organisation working with wellness
roadmap for businesses to improve which
brands to ensure they provide consumers
focuses on education, corporate diversity,
with high levels of credible, authentic,
representation, access and fair pay.
evidence-based information.
MORE: http://lei.sr/f3a3r_B
©Cybertrek Ltd 2020
SBinsider ISSUE 348
MEET THE TEAM For email use: fullname@leisuremedia.com PROGRAMMING
Palace Merano revives offering Luxury five-star hotel and
treatments, conducted by a
wellness facility, Palace
team of medical specialists.
Merano, has reopened in
Merano has renewed its
for its wellness guests.
signature Detox programme – a method practised for
Chenot, who ran his flagship
over 20 years at the facility
destination spa there since
– with new devices and
1980, left in December 2019.
methods aimed at longevity.
The hotel features a
Liz Terry +44 (0)1462 431385
Following reopening, Palace
Italy with a refreshed offering The move comes after Henri
Editor
The centre has also
6,000sq m health and
invested in new bioenergetics
wellness centre and spa
machinery and updated its
which provides medi-wellness
nutrition programmes.
and preventative health
MORE: http://lei.sr/a8D8N_B
Publisher
Astrid Ros +44 (0)1462 471911
Head of news
Tom Walker +44 (0)1462 431385
Product editor
Lauren Heath-Jones +44 (0)1462 471927
Journalist
Megan Whitby +44 (0)1462 471906
Advertising sales
Sarah Gibbs +44 (0)1462 471908 ■■The company is providing free 20-minute online consultations Advertising sales
COLLABORATION
Paul Thorman
Consultancy targets teamwork Kate White, Danielle Alen
spa managers and general
and Katie Howell have joined
managers to provide
forces to launch a spa and
guidance on communication
beauty consultancy focused
and leadership.
on strengthening teamwork
Advertising sales
Chris Barnard +44 (0)1462 471907
Overall the trio shares a combined 53 years’ industry
in spa businesses.
experience, with each member
Called Phoenix Spa Solutions, the consultancy
bearing leadership experience
is offering a six-week Team
in driving spa teams. In celebration of
Wellness programme, designed to inspire,
launching, the company is
challenge and unite spa
providing complimentary
teams, as well as one-to-
20-minute consultations.
one personal coaching for
MORE: http://lei.sr/v4c4j_B
SBinsider ISSUE 348
+44 (0)1462 471904
©Cybertrek Ltd 2020
Spa Business insider is published fortnightly by The Leisure Media Company Ltd, Portmill House, Portmill Lane, Hitchin, Herts SG5 1DJ, UK. The views expressed in this publication are those of the author and do not necessarily represent those of the publisher The Leisure Media Company Ltd. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by means, electronic, mechanical, photocopying, recorded or otherwise, without the prior permission of the copyright holder, Cybertrek Ltd. Printed by Preview Cromatic Ltd. Distributed by Royal Mail Group Ltd and Whistl Ltd in the UK and Total Mail Ltd globally. ©Cybertrek Ltd 2020. ISSN: Print: 1753-3430 Digital: 2397-2408 Subscribe to Spa Business and Spa Business insider at to www.leisuresubs. com, email: subs@leisuremedia.com or call +44 1462 471930.
www.spabusiness.com
7
spa & wellness news RETREATS
Medical staff gifted retreats at Sensei Lāna‘i Hawaiian community
stay at Sensei Lāna‘i, along
organisation, Pulama Lanai,
with a wellness voucher, luxury
is gifting wellness retreats
charter air service to and from
to health care professionals
the island and activities.
at luxury wellness enclave,
Couples will be gifted a
Sensei Lāna‘i, A Four
US$600 wellness voucher
Seasons Resort, on the
to spend on wellbeing
Hawaiian island of Lāna‘i.
experiences from the Sensei
The ‘Heroes Relaxation
Experience Menu which
Retreat’ packages are
features offerings ranging
designed to thank Hawaiian
from facials and massages to
medical staff combatting
private one-on-one sessions
the global pandemic, with
with a wellbeing professional.
a chance to focus on their own wellbeing. Hawaiian hospitals are
According to Four are inspired by the Sensei
being provided with a limited
way: “A philosophy focusing
number of retreat packages
on three practices – move,
by Pulama Lanai, so they
nourish and rest – that
may decide which employees
helps you familiarise and
should be awarded the gift.
maintain a conversation
Created for couples, the packages includes a two-night
■■ Sensei Lāna‘i opened in Hawaii in November 2019
Seasons, the experiences
with your body and mind.”
Sensei's philosophy helps you familiarise and maintain a conversation with your body and mind
MORE: http://lei.sr/U5B5j_B
GENETICS
New Clinique La Prairie therapy taps genetic science Swiss health clinic operator, Clinique La Prairie (CLP), has refreshed its signature Master Detox programme using the power of nutrigenomic science. The seven-day Master Detox therapy has been updated to focus
■■ The method is based on nutrigenomic science
on personalisation, by harnessing the power of genetic, cellular and
We've used this time to optimise our programmes Simone Gibertoni
8
www.spabusiness.com
CEO of CLP, Simone Gibertoni, told
nutritional science to develop bespoke
Spa Business insider: “We’ve used this
cleanses under CLP’s new method
quieter time to optimise our programmes
– called the CLP Genomic Detox.
and have been able to create new
The method is based on nutrigenomic science – the field relating to how
innovations based on clinical findings, allowing us to improve our treatments
genetic variations affect the way
for our patients as they return.”
humans react to nutrients in foods.
MORE: http://lei.sr/E7j3C_B
©Cybertrek Ltd 2020
SBinsider ISSUE 348
PROGRAMMING
Ananda unveils online Ayurvedic services Destination spa, Ananda
Mahesh Natarajan,
in the Himalayas, in
Ananda in the Himalayas
Uttarakhand, India, has
SVP marketing, sales, and
launched a series of
business development, said:
virtual Ayurvedic wellbeing
“Since the pandemic, we’ve
programmes to help people
seen a renewed interest
continue their wellness
in holistic wellbeing.
journey during lockdown.
“Once COVID-19 hit, we
With a menu of three
decided to pivot and offer
digital programmes, guests
our services to guests
can access packages which
online – we’ve had a great
use Ayurvedic practises and
and yoga sessions as well
We've seen a renewed interest in holistic wellbeing since the pandemic
as Ayurvedic consultations.
Mahesh Natarajan
assessments to improve wellbeing. The destination is also offering virtual meditation
response so far and the
BOOK ONLINE, PAY ONLINE, SKIP THE LINE
online offerings ensure we continue to connect with past guests and new audiences around the world.” MORE: http://lei.sr/W3m8w_B
REOPENING
Nature spa reopens with outdoor spa and wellness garden
Enjoy the contactless experience with Book4Time.
A five-star nature hotel and spa set in the mountains of South Tyrol, in Italy, has ■■The new garden includes a Biological Bathing Pond
reopened with a new outdoorfocused wellness offering to help guests relax in
Biological Bathing Pond and
nature, following lockdown.
outdoor Kneipp and barefoot walking path, Hotel Quelle
Hotel Quelle’s new Wellness Garden concept
has added a new illuminated
has transformed the hotel’s
waterfall in the mountain
5,000sq m gardens into an
stream, creating a new
outdoor spa with a new private
quiet oasis for relaxation. “The new garden is more
outdoor massage area.
important than ever because
With the hotel’s name
its crucial for our guests
derived from the German word for ‘source’, the vision for the garden is inspired by water and has been designed with multiple water features. In addition to the SBinsider ISSUE 348
It's crucial for our guests to spend time in nature to heal Manuel Steinmair
©Cybertrek Ltd 2020
to spend time in nature, to heal and to breathe,” said Manuel Steinmair,
httpLearn s:/ book4tMore ime.com/
hotel GM and owner. MORE: http://lei.sr/B9S3A_B
www.spabusiness.com
9
spa & wellness news EMPLOYMENT
Headspace offers free mindfulness guide Mindfulness app provider,
current state of unemployment
Headspace, is providing
in America and the UK, to
free subscriptions to all
help those who are affected
unemployed or furloughed
by being out of work. Founded by former monk
workers in the UK and US
Andy Puddicombe and Rich
following the COVID-19 crisis.
Pierson, Headspace is a
The year-long subscription
NEW DATE. NEW LOCATION. SAME SHINE.
to the upgraded app version
specialises in meditation
– Headspace Plus – will
offering mindfulness advice
provide access to over
and guidance via an app.
1,200 hours meditation and mindfulness guides to help people de-stress, sleep more soundly and get involved with at-home workout tutorials.
Mindfulness can provide essential tools for managing stress Andy Puddicombe
Puddicombe said: “Mindfulness can't change the circumstances of the pandemic, but it can provide essential tools for managing stress at this difficult time.”
Headspace has created
MORE: http://lei.sr/s9N3y_B
the scheme in reaction to the
EXPERIENCES
Rockliffe Spa creates in-room treatment tool-kit with guides Rockliffe Hall Spa is preparing
2021 ISPA CONFERENCE & EXPO
to provide in-room wellness treatment experiences for hotel guests while the spa
■■ Rockliffe Hall Hotel will reopen on 4 July
remains closed due to the will guide them on how to
COVID-19 pandemic.
use each product to create
The spa team at Rockliffe
MAY 10–12 PHOENIX, AZ
their own spa experience.
Hall Hotel, in Durham, UK,
The kits feature products
has created in-room treatment kits with DIY video tutorials
from suppliers including
to allow guests to perform
Caudalie, Comfort Zone,
treatments from the comfort
Davines and Neom Organics. Jason Adams, Rockliffe
of their guest room.
Hall’s MD, says: “While the
Guests will be able to
hotel has been closed we’ve
choose from two different spa kits – Facial in a box or Deluxe spa in a box – both of which will be sent to guest’s
https:/ at endispa.com/ attendispa.com
https://experienceispa.com
rooms, along with a video tutorial where a spa expert
We've created innovative ways to deliver a luxury service Jason Adams
come up with innovative new ways to make sure our guests still get the luxury service they’d expect.” MORE: http://lei.sr/g4W9t_B
©Cybertrek Ltd 2020
SBinsider ISSUE 348
SPA TECHNOLOGY FOR THE NEW DECADE Gharieni
Gharieni
Celliss
MLX i3Dome
Revolutionary anti-cellulite treatment and body contouring for fast and efficient results.
The Ultimate Detox Booster: Holistic triple-detox treatment using Far-Infrared, Plasma and Light.
100% HANDS-FREE TECHNOLOGY CAN BE COMBINED WITH YOUR REGULAR TREATMENTS!
Forbes Travel Guide Brand Official 2020
www.gharieni.com
Spa Insights
Safe touch Operators are beginning to partner with medical institutions and research institutes to enhance hygiene standards to reassure customers and deliver higher levels of safe service
A
growing number of spa and wellness operators are joining forces with medical bodies and standards agencies to develop enhanced cleanliness standards to combat COVID-19.
As spas look to develop themselves
as places of safe-touch, operators are making allegiances with hospitals and medical research institutes to develop cleanliness certifications, to reinforce a sense of trust and confidence in returning consumers. Four Seasons & Johns Hopkins One of the first off the mark was Four Seasons Hotels and Resorts, which announced a collaboration with global healthcare and research leader Johns Hopkins Medicine in early May, to develop an enhanced health and safety programme called Lead with Care. The programme will see Four Seasons’ 100-plus spas roll out modified
■■ Four Seasons is providing staff with a COVID-19 response toolkit
treatments to reduce interaction with and proximity to guests, run wet areas and relaxation spaces with
This programme is about enhancing procedures to protect our guests and employees so that they feel safe and reassured 12
www.spabusiness.com
occupancy limits, implement social distancing regulations and operate with regular disinfection of all facilities, especially wet areas and pools. More generally, Four Seasons hotels will also feature on-property hygiene ©Cybertrek Ltd 2020
SBinsider ISSUE 348
■■ Marriott International has launched a Global Cleanliness Council
Stay steadfast with new hygiene procedures – you have to make sure that every customer feels safe and comfortable officers, enhance sanitation procedures
In addition, Marriott International –
and provide staff with access to a
which has 550 hotel spas across brands
response team where senior infectious
such as Ritz-Carlton, Renaissance,
disease specialists from Johns Hopkins
Bvlgari, St Regis, Le Meridian, Westin
will offer on-demand response and
and W brands – has worked with
guidance to COVID-19 situations.
EcoLab, global leader in water, hygiene
“This new programme is about offering
and infection prevention solutions, to
genuine care and the highest levels of
launch a Global Cleanliness Council
service, enhancing procedures to protect
to develop the next level of hospitality
our guests, residents and employees,
cleanliness standards, norms and
while also ensuring that they feel safe
behaviours designed to enhance safety
and reassured,” said John Davison,
for Marriott consumers and staff alike.
Four Seasons president and CEO.
Marriott International’s Ken Ryan, VP of global operations: spa, fitness
IHG & the Cleveland Clinic
and online retail, recently spoke out
Similarly, IHG Hotels and Resorts
about the importance of strict hygiene
■■Ken Ryan, Marriott International
– which owns Six Senses Hotels,
procedures during the reopening phase.
VP of global operations: spa,
Resorts and Spas – has revealed a
“We need to be very careful that
tie-up with American medical and
we’re steadfast for the long-haul in the
research centre, The Cleveland Clinic,
procedures and policies we put in place .
to launch IHG Clean Promise, to
“It's vital to continue them for the long-
strengthen its hygiene measures to
haul – you have to make sure that every
reduce the spread of COVID-19.
customer feels comfortable and safe.” ●
SBinsider ISSUE 348
©Cybertrek Ltd 2020
fitness and online retail
www.spabusiness.com
13
LET’S FOCUS ON THE “WE” IN WELLBEING.
Courtesy of Faena Hotel, Miami Beach. Photographer Nik Koenig, USA
Europabad Karlsruhe, Germany
From the start of planning all the way to the finishing touches, we’re your partner of choice when it comes to bringing health-promoting sauna and spa solutions to life. Whatever your wishes are and whatever the spa trend is, together we can make it happen. After all, one thing is for sure: guests will be looking for a healthy lifestyle, more than ever before. And where better to find it than in the unique spa experience you offer? Chalet Anna Maria, Photographer Alex Kaiser, Austria
Kokon Corporate Campus, Liechtenstein
Be inspired, discover your spa vision of the future at www.klafs.com
Spa Insights
■■Banyan Tree Krabi will feature an eight-treatmentroom spa with a signature thermal Rainforest Treatment
Island wellness After three years in development, Banyan Tree's Thai wellness resort in Krabi is set to open soon, as Megan Whitby reports
H ■■Remko Kroesen, Banyan Tree cluster GM
otel group, Banyan Tree, has
Banyan Tree spa that draws inspiration
wellness resort in Thailand,
from traditional Thai healing rituals and
called Banyan Tree Krabi, is in
uses locally-sourced ingredients, with
the final construction stage.
eight treatment rooms and two outdoor
Surrounded by three
plunge pools – one hot and one cold.
national parks, the 72-key
Guests will be offered a range of
resort featuring a signature Banyan Tree
Thai massages and beauty therapies,
spa has been three years in development
as well as a Signature Rainforest
and will be spread across 10 acres of
Treatment, described by Banyan Tree
coastline on Tubkaek Beach in Krabi.
as an ‘Amazonesque’ journey through
Banyan Tree has confirmed the
vitality pools, a steamroom, sauna, ice
resort is scheduled to open in October.
16
www.spabusiness.com
The resort will feature a 517sq m
announced its beachfront
fountain and rejuvenating water jets. ©Cybertrek Ltd 2020
SBinsider ISSUE 348
■■Architrave led the design vision for the project, using inspiration from Buddhism, water and nature
waterfall that falls into a running stream
Every spa therapist at the resort will
in an underground lounge below.
have undergone at least 350 hours of training based on the curriculum of the accredited Banyan Tree Spa Academies. Design Design studio, Architrave, has led the creative vision for the project and designed a resort inspired by Buddhism and the surrounding natural landscape. The studio has realised a centrepiece for the resort’s open-air lobby inspired by water which comprises a large circular SBinsider ISSUE 348
©Cybertrek Ltd 2020
Our owners have held onto this piece of land since 2006, waiting for the right time to make this stunning resort a reality
Long -term planning “Our owners have held onto this piece of land since 2006, waiting for the right time to open,” said Banyan Tree cluster GM, Remko Kroesen. “Now, with so many overcrowded areas in Phuket and Koh Phi Phi, the time is right to make this stunning resort at Tubkaek Beach a reality, with its focus on wellness and its beautiful design.” www.spabusiness.com
17
rkf@rkf.fr www.rkf.fr
SUPPLIER NEWS Suppliers tell Spa Business insider about their latest
For the latest supplier news and company information, visit
spa-kit.net
product, design and technology launches
■■■Treatment sessions typically last 30 minutes and therapists can choose from 10 customised options to cater to guest's individual needs
Gharieni launches therapist-free body contouring technology in response to COVID-19 crisis
S
pa equipment supplier,
current COVID-19 situation
interface, where treatments
Gharieni, has unveiled
reinforces the desire for
can be personalised and
a therapist-free body
contactless treatments,
initiated with one quick touch.
slimming and toning device
which is why Celliss is a
designed to target cellulite.
perfect treatment solution."
Named Gharieni Celliss, the
■■■Sammy Gharieni, founder
intervention is required until
machine relies on patented
to take action on the adipose
‘Total Slimming System’
and muscular tissues, with
Sessions typically last 30
(TSS) technology to deliver
a series of non-invasive air
minutes and therapists can
Cellumassage – a new non-
jets, whose intensity and
choose from 10 customised
invasive treatment method
speed can be adjusted.
options to cater to the
which uses aspiration and
This combination of impact
the treatment is over.
customer's individual needs.
percussion to simultaneously
on a large area of skin is
target the thighs and
claimed to sculpt the body,
in cooperation with our
hips or the buttocks and
smooth and rejuvenate the
partner DMS Group, medical
stomach, depending on
skin and activate the body’s
diagnostic imaging specialists.
the client’s position.
natural detoxification process.
Company founder, Sammy Gharieni, said: “The SBinsider ISSUE 348
The TSS uses 96 pistons
Once the programme has begun, no further
©Cybertrek Ltd 2020
Celliss is operated using an intuitive touch screen
The product was developed
More on spa-kit.net http://lei.sr/m7R9D
www.spabusiness.com
19
SUPPLIER NEWS ResortSuite's app lets guests control their wellness itinerary
F
rank Pitsikalis, founder and CEO of ResortSuite, hospitality and spa
management software system believes that COVID-19 is
■■ ResortSuite Mobile enables spas to provide an interactive platform
inspiring the wellness industry to accelerate the shift to digital. Pitsikalis believes: “The future has always been techbased but COVID-19 will ■■ Frank Pitsikalis, ResortSuite founder and CEO
high-tech, high-touch aspect
member profiles and can be
to their hospitality experience
customised to fit branding
where they can control it.”
requirements via a content
Pitsikalis’ company offers
management system.
drive this trend from a nice-
a mobile software system –
to-have to a must-have.
called ResortSuite Mobile – to
club member profiles and ID
enable spas and resorts to
to let guests access privileges
a pent-up desire to receive
provide an interactive digital
and facilities exclusive to
human touch again in the
platform for guests to control
guests or members.
safe, clean and controlled
their own wellness itinerary.
“Although guests will have
environment of a spa, they’ll also increasingly desire a
The app offers real-time booking capabilities, itinerary,
It can also be used to store
More on spa-kit.net http://lei.sr/r7e7G
Oakworks creates medical-grade upholstery covers
E
quipment manufacturer, Oakworks, has developed Terra Touch – a medical-
grade fabric, designed to conceal and protect spa products from being spoiled by the harsh chemicals needed to safely disinfect surfaces. According to Oakworks, most fabrics currently used in the spa industry have proven themselves incapable
■■ Jeff Riach, Oakworks CEO,
of withstanding strong
says the new fabric holds up
disinfectants, with many
well to harsh disinfectants
fabrics cracking, stiffening, and shrinking, both ruining the
able to withstand hospital-
tables and stools, along
well to harsh disinfectants
table upholstery and its foam.
grade disinfection – and
with a full line of tables and
recommended for COVID-19.
has also passed tests for
positioning accessories.
So, developing a range that
The company's new fabric passes ISO 10993 Biological
cytotoxicity, skin irritation.
Evolution of Medical Devices
The material is being
said: “Our TerraTouch fabric,
standards for use in medical
used to create reusable,
which we’ve used for all our
environments – meaning
machine-washable (60C) and
products in the medical and
that TerraTouch products are
waterproof covers for pillows,
spa industries, holds up
20
www.spabusiness.com
Oakworks' CEO, Jeff Riach,
covers treatment equipment with this fabric makes sense.”
More on spa-kit.net http://lei.sr/Z3b8P_B
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SBinsider ISSUE 348
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SUPPLIER NEWS
Living Earth Crafts launches AntiMicrobial FacePillow
M
assage and wellness equipment supplier Living Earth Crafts
(LEC) has unveiled an AntiMicrobial FacePillow in response to COVID-19. The FacePillows are covered in an anti-microbial medical grade fabric called Ultraleather Pro, which is 100 per cent PU fabric, formulated to withstand hospital-grade disinfectant and bleach.
■■ Erica Coble, Living Earth
LEC has also used minimal
Crafts' vice president of sales
velcro and stitching with medical grade nylon thread to make the product easy to disinfect. The pillows are designed
rubber, the stretchy cover
innovate new products that
launched Stretch Guard Silicone
LEC has also recently
is form-fitting, disinfectable
ensure wellness operators and
FacePillow coverings for an
and chemical resistant, and
therapists have the protective
to fit all standard platforms
added level of hygiene, which
has also been designed to
products they require to safely
and are manufactured with
provides a waterproof and
be easily wiped down
operate their businesses.”
LEC’s proprietary Strata
germ-proof barrier between the
Cloudfill memory and gel
customer and the FacePillow.
told Spa Business insider:
cushioning to ensure comfort.
Made of 100 per cent silicone
“We’ve diligently worked to
Erica Coble, LEC sales VP,
More on spa-kit.net http://lei.sr/2W9A6
Yon-Ka launches limited edition of signature toner
F
rench skincare brand,
The signature toner’s
released in 200ml collector’s
Yon-Ka, has announced
packaging has been redesigned
bottles featuring Burfitt’s design
its skincare toner, Lotion
by artist Lovisa Burfitt
and a portion of each purchase
Yon-Ka, is being reimagined
to reflect the company’s
will go towards Yon-Ka’s Save
for a limited edition offering
French heritage and draws
The Bees initiative to preserve
during summer 2020.
inspiration from summer.
honey bee populations.
The product is applied as
work with young artists who’ve
two formulas – one for normal
beautifully highlighted our
to oily skin and the other for
French heritage,” said Antoine
dry and sensitive skin. Both
Lamarche, Yon-Ka US GM.
toners have received individual
US general manager
22
www.spabusiness.com
Made with 99 per cent natu-
packaging upgrades and
ral ingredients, Lotion Yon-Ka is
feature the brand’s signature
designed to refresh, invigorate,
essential oils blend – called
purify and tone the skin while
Yon-Ka Quintessence – of
rebalancing the skin’s pH.
geranium, lavender, rosemary, ■■ Antoine Lamarche, Yon-Ka
“We’ve been fortunate to
a facial mist and comes in
cypress and thyme. Both formulas will be
More on spa-kit.net http://lei.sr/G7O8M
■■ The product is applied as a facial mist and comes in two formulas
©Cybertrek Ltd 2020
SBinsider ISSUE 348
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spa business insider
WEB ADDRESS BOOK Connect with spa organisations from around the world. We welcome your entries – write to spateam@leisuremedia.com Asia-Pacific Spa & Wellness Coalition (APSWC)
Federation of Holistic Therapists (FHT)
■■ www.apswc.org
■■ www.fht.org.uk
Association of Malaysian Spas (AMSPA)
German Spas Association
Romanian Spa Organization ■■ www.romanian-spas.ro
Salt Therapy Association
■■ www.amspa.org.my
Hungarian Baths Association Bali Spa and Wellness Association
The Iceland Spa Association ■■ www.visitspas.eu/iceland
■■ www.abcspas.com.br
Bulgarian Union for Balneology and Spa Tourism (BUBSPA)
The International Medical Spa Association ■■ www.dayspaassociation.com/imsa
■■ www.bubspa.org
International Spa Association (ISPA) Association of Spas of the Czech Republic
■■ www.experienceispa.com
■■ www.jedemedolazni.cz
Irish Spa Association ■■ www.irishspaassociation.ie
The Day Spa Association (US) ■■ www.dayspaassociation.com
Japan Spa Association
24
■■ www.serbianspas.org
South African Spa Association ■■ www.saspaassociation.co.za
Spanish National Spa Association ■■ www.balnearios.org
Spa Association of India ■■ www.spaassociationofi ndia.in
Spa & Wellness International Council ■■ www.1swic.ru
Taiwan Spa Association
■■ www.j-spa.jp
■■ www.tspa.tw
Leading Spas of Canada
Thai Spa Association
Estonian Spa Association ■■ www.estonianspas.eu
Serbian Spas & Resorts Association
■■ www.furdoszovetseg.hu/en
■■ www.balispawellness-association.org
Brazilian Spas Association
■■ www.salttherapyassociation.org
■■ www.deutscher-heilbaederverband.de
■■ www.leadingspasofcanada.com
■■ www.thaispaassociation.com
European Historic Thermal Towns Association
National Guild of Spa Experts Russia
The UK Spa Association
■■ www.ehtta.eu
■■ www.russiaspas.ru
■■ www.spa-uk.org
European Spas Association
Portuguese Spas Association
Ukrainian SPA Association
■■ www.espa-ehv.com
■■ www.termasdeportugal.pt
■■ www.facebook.com/UASPA
www.spabusiness.com
©Cybertrek Ltd 2020
SBinsider ISSUE 348