Spa Business Insider issue 438 by Leisure Media

19 DECEMBER 2023 ISSUE 438

A SPA BUSINESS PUBLICATION

Sanctum partners with Auberge Global mindful movement specialist Sanctum will debut in the US in 2024 thanks to a new year-long partnership with Auberge Resorts Collection

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Practised with headphones and a curated playlist, Sanctum’s signature workout combines modern fitness, HIIT training, martial arts, breathwork and functional movement. AUBERGE RESORTS

The concept was created by founder vulnerability, gratitude, self-acceptance and freedom for participants.

SANCTUM

Luuk Melisse to unlock a sense of ■ Luuk Melisse leads a Sanctum class

Sanctum’s residency with “We’re excited about the chance to

Auberge will kick off in January

pioneer and advocate for unique and

at four of its 26 properties.

harmonious therapeutic experiences

Each of the retreats will offer destination-driven itineraries featuring

that haven’t yet been introduced

one or more Sanctum experiences

in our respective markets,” said

per day, as well as convivial

Vivianne Garcia-Tunon, vice

dining experiences, holistic spa

president of wellbeing at Auberge.

treatments and local experiences.

MORE >>> http://lei.sr/5H2S9_B

The site marks the fourth globally

p06

Undergound hotel spa launches in London The Peninsula London unveils wellness facilities

CAUDALIE

Clinique La Prairie opens Longevity Hub in Taiwan

NEW OPENING

Vivianne Garcia-Tunon

THE PENINSULA LONDON

CLINIQUE LA PRAIRIE

EXPANSION

We’re excited about the chance to pioneer unique and harmonious therapeutic experiences

PRODUCTS

Caudalie range reformulated with vegan collagen

p10

Resveratrol-lift range relaunched

p17

MENTAL AND PHYSICAL WELLBEING

RLX SATORI WELLNESS LOUNGER ADVANCED VIBROACOUSTICS

www.gharieni.com

MLX QUARTZ

Immersive Alpha Quartz Experience

WELNAMIS

Binaural vibroacoustics

AUGMENTED MASSAGE 21st Century Massage Experience

MLX I 3 DOME Triple Detox

• AN EFFORTLESS WAY TO IMPROVE MENTAL AND PHYSICAL WELLBEING • WELLNESS TREATMENT FOR SYMPTOMS OF LOWENERGY, LACK OF SLEEP, ANXIETY AND STRESS • SUPPORTS BEHAVIORAL CHANGE INCLUDING WEIGHT REDUCTION & ADDICTIVE BEHAVIORS • EVIDENCE BASED

RLX AURASENS EXPERIENCE LOUNGER

spa business people Accor's Emlyn Brown predicts crucial health and wellness travel trends for 2024

thlete-inspired wellness,

Looking to 2024, he expects

social wellbeing and active

optimising sleep for wellbeing,

nutrition are three of the

mindfulness enhanced by technology

hottest trends set to shape the

and pro-ageing services, including

wellness sector in 2024, according

infrared saunas, IV therapy and

to Emlyn Brown, Accor’s global

high-tech face and bodycare

senior vice president of wellbeing

treatments, to become mainstream,

strategy, design and development.

along with nonsurgical aesthetic

In Brown’s opinion, today’s guests

procedures, such as microneedling,

are no longer content with indulging

lasers and oxygen jets. “The interface of technology and

He says it’s widely acknowledged

spa is very exciting, creating more

among the global hospitality industry

effective, personalised results that

ACCOR

in traditional spa treatments alone.

that a fundamental societal shift has taken place over the past few years.

and travellers worldwide are making

The interface of technology and spa is very exciting

long-term commitments to improving

Emlyn Brown

What was once called the ‘wellness trend’ has taken root, as consumers

their health and wellbeing.

truly move the dial on people’s health and wellness,” adds Brown. “The advances in medi-tech

are incredible. I truly believe wellness technology will help people live better for longer.” MORE >>> http://lei.sr/d3U6B_B

Barry Goldstein unveils Arch Amenities' expansion into Canada

ARCH AMENITIES GROUP

A This strategic expansion marks a significant milestone in our global expansion Barry Goldstein

www.spabusiness.com

rch Amenities Group

staffing, policies, procedures,

(AAG) has branched into

budgeting, safety and liability issues.

Canada with the acquisition

“This strategic expansion into

of Personal Best Health and

the vibrant and dynamic markets

Performance, a Canadian leader

within Canada – especially Toronto –

in corporate wellness services.

marks a significant milestone in our

Personal Best, based in Palgrave,

global expansion and reinforces our

Ontario, provides consultative and

dedication to providing innovative

management services designed to

amenity management solutions,”

maximise the benefit of employee

said Barry Goldstein, AAG CEO.

fitness and lifestyle programmes.

In other news, AAG's European

The company specifies fitness

branch recently announced a

equipment and layouts for building

strategic collaboration with premium

architects and designers and offers

Spanish skincare brand Natura Bissé.

guidance on day-to-day operations,

MORE >>> http://lei.sr/g8E6X_B

©Cybertrek Ltd 2023 Spa Business Issue 438

SANDIE JOHANNESSEN

CONTENTS ISSUE 438

The position involves setting MSpa’s business strategy in Asia and leading the implementation of that strategy Sandie Johannessen

Sandie Johannessen starts new role at Minor

People news

Design focus

Community health

will oversee the Asia branch of Minor’s spa management arm – MSpa International. Operating over 70 spas worldwide, MSpa

UK Retailer, John Lewis, moves into preventative health and exercise prescription with Randox Health partnership

New opening

Event report

Supplier news

director of spa and wellness at Minor Hotels –

A seasoned spa industry figure, Johannessen

Das Central, Sölden’s new rooftop spa area connects guests with the outdoors

SPA BUSINESS INSIGHTS

andie Johannessen has been appointed group international hotel owner, operator and investor.

Emlyn Brown reveals wellness trend predictions; expansion for Arch Amenities and Barry Goldstein; and new role at MSpa for Sandie Johannessen

The Peninsula London unveils Peter Marino-designed spa inspired by London’s famous parks

First-ever Wellness Hospitality Conference attracts 500 attendees to Milan

The latest in products and innovation from Caudalie, Swissline, Esse Skincare, Temple Spa and ESPA

launched in 1999 and has since expanded to include the Anantara Spa, Balance Wellness by Anantara, AvaniSpa, VIVID and VLCC brands. Johannessen is now responsible for more than 45 projects across Asia and will sometimes be tapped to support other regions and Minor brands. With more than two decades of experience, Johannessen has worked for Aman, Four Seasons and Shangri-La. Prior to her recent appointment, she served as the director of health and wellness at Zulal Wellness Resort by Chiva-Som in Qatar. MORE >>> http://lei.sr/u7r8B_B

Spa Business Issue 438

©Cybertrek Ltd 2023

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spa business news URBAN CONCEPTS

Clinique La Prairie unveils urban Longevity Hub in Taipei Clinique La Prairie (CLP) has

immersive experiences that

announced the opening of

promote balance and vitality and

its fourth global Longevity

the latest body treatments.

Hub in Taipei, Taiwan.

Simone Gibertoni, CEO of CLP,

Following the launch of the urban

commented: “We’re honoured to announce this exciting opening in

and Doha, the new destination

Asia which will deliver progressive

offers a distilled version of the

health and wellness programmes in

Swiss brand’s signature offering,

an ambience of unparalleled luxury.”

which is grounded in longevity

The new edition of Spa Business

science, preventative medicine,

magazine has an exclusive interview

nutrition, wellness and health.

with Gibertoni about CLP's plans,

Programming in Taipei will focus

including updates about its first

■ Taipei is CLP's fourth urban hub location

on body and mind optimisation,

health resort in China and location in

with technologies including Neuro

Saudi Arabia giga-project, Amaala.

Wave Stimulation, cryotherapy,

www.spabusiness.com/gilbertoni

This exciting opening will deliver progressive health and wellness programmes

far infrared therapy, IV drips,

MORE >>> http://lei.sr/r3t9d_B

Simone Gibertoni

CLINIQUE LA PRAIRIE

hub concept in Madrid, Bangkok

FITNESS

Xponential announces acquisition of Lindora Xponential Fitness has acquired XPONENTIAL FITNESS

as its 11th brand from Solis Capital Partners and Innovate Partners. The move marks the company's first foray into the weight management

■ Dr Amy lee, Lindora's chief medical officer, administering a Speciality Wellness Shot

market and responds to the

Lindora's approach combines behavioural approaches with medical breakthroughs Anthony Geisler

www.spabusiness.com

increasing consumer demand for

integrated approach to metabolic

holistic health solutions.

health, effectively combining

The deal is expected to close

behavioural approaches with the

in early 2024, when all Lindora

most recent medical breakthroughs,

clinics will become Xponential

from weight loss medications

franchise locations.

to hormone replacement

CEO, Anthony Geisler, said:

therapy and IV hydration.”

“We've long admired Lindora’s

MORE >>> http://lei.sr/d5S5h_B

©Cybertrek Ltd 2023 Spa Business Issue 438

LINDORA/BUSINESS WIRE

metabolic health business, Lindora,

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AWARDS

MEET THE TEAM

Good Spa Guide 2023 awards announced These spas represent the best in the industry

Spas from nine regions across the

in the Regional Good Spa Guide (GSG) Awards 2023.

GOOD SPA GUIDE

UK, from Scotland to the West Country, have won accolades

For email use: fullname@ leisuremedia.com Editorial director

Liz Terry

+44 (0)1462 431385

Caitlin Dalton

Winners of the 10 categories were decided using the GSG’s audit

Spa Business editor

Katie Barnes

of its Bubble Rating system and the opinions of its Spa Spies who

country, from Scotland to Devon to

anonymously reviewed each location.

London,” said Caitlin Dalton, GSG

The brand new four-floor Guerlain

director. “These spas represent the

Spa at Raffles London OWO scooped

best in the industry – Congratulations

the top accolade for Best New Spa.

to our winners and finalists for

“These regional awards help us

to celebrate the best spas in the

+44 (0)1462 471925

Publisher

Astrid Ros +44 (0)1462 471911

creating truly outstanding spas.” MORE >>> http://lei.sr/J5u5z_B

Assistant editor

Megan Whitby +44 (0)1462 471906

DESIGN Head of digital

Das Central, Sölden launches rooftop spa area

Tim Nash

+44 (0)1462 471917

modern alpine escape Das Central in the heart of Sölden, high in

■ The spa keeps guests connected with nature

the Austrian Alps, to refresh the property’s wellness offering as

above Sölden's rooftops, where

part of a property-wide overhaul.

relaxation meets a breathtaking

The update has also added a new lobby, 31 rooms and suites, event spaces, a bistro and bar. The most striking addition to the spa is its new outdoor infinity pool which appears suspended

mountain panorama. The two-storey spa now covers 2,000sq m after an almost four-year project overseen by Mika Architecture. Complete with six new

DAS CENTRAL

A rooftop spa has been added to

Spa Business insider is published fortnightly by The Leisure Media Company Ltd, PO Box 424, Hitchin, SG5 9GF, UK. The views expressed in this publication are those of the author and do not necessarily represent those of the publisher The Leisure Media Company Ltd. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by means, electronic, mechanical, photocopying, recorded or otherwise, without the prior permission of the copyright holder, Cybertrek Ltd. Printed by Preview Cromatic Ltd. Distributed by Royal Mail Group Ltd and Whistl Ltd in the UK and Total Mail Ltd globally.

in mid-air and keeps spa guests

treatment rooms, the design is

constantly connected to nature

finished with natural materials

©Cybertrek Ltd 2023.

with views of nearby mountains.

and wood furnishings to

The vision was to create an

reflect its alpine setting.

ISSN: Print: 1753-3430 Digital: 2397-2408 Subscribe to Spa Business and Spa Business insider at to www.leisuresubs.com, email: subs@leisuremedia.com or call +44 1462 431385.

extraordinary spa experience high Spa Business Issue 438

©Cybertrek Ltd 2023

MORE >>> http://lei.sr/E7U4S_B

spa business news WELLNESS

John Lewis moves into wellness with new health services UK-based retailer, John Lewis,

optimise their physical activity,

is launching a service which will

training and performance. Prior to their consultation,

about managing their wellbeing,

customers will be asked to

while also getting advice about

complete a medical and lifestyle

exercise and nutrition.

questionnaire and once samples

The company, which already

have been analysed, they'll be sent a

offers access to opticians and

diagnostics report. This will include

advice to expectant parents, has

their results, an interpretation of the

teamed up with health diagnostics

findings and advice on next steps.

outfit, Randox Health, to offer the

Executive director of John Lewis,

■ Gut, fertility and hormone health will be on offer to John Lewis customers

JOHN LEWIS PARTNERSHIP

enable customers to be proactive

Naomi Simcock, said: “As trusted

preventative health service. Customers will be able to get

stores for communities, we can play

tests for gut health, fertility and

an important role in making services

hormone health, as well as genetic

such as healthcare and wellness

screening, while add-on services

more convenient and accessible”.

We can make healthcare and wellness more accessible

will deliver options to help them

MORE >>> http://lei.sr/V4r3u_B

Naomi Simcock

PROJECTS

First glimpses revealed of Mandarin Oriental, Mayfair London hotel will launch in January

The vision was to create ‘a hub of nature and art’

2024 in Mayfair, with a new boutique spa designed as a sister location to its flagship UK spa at Mandarin Oriental Hyde Park. Facilities will include a pool, a sauna, vitality pools, experience

stylish wellness space that draws on

showers, steamrooms and a gym.

the greenery of nearby Hanover Square.

The spa’s interiors have been

www.spabusiness.com

Spa guests will be welcomed

by a sculptural green Ming

design studio, Curiosity.

marble reception desk and an

The vision was to create ‘a hub of

■ The vision is to create a sleek urban wellness retreat

earthy palette of natural materials

nature and art’ and Mandarin Oriental

with candle-like lighting.

says the result will be a sleek and

MORE >>> http://lei.sr/n6Y5w_B

©Cybertrek Ltd 2023 Spa Business Issue 438

MANDARIN ORIENTAL HOTEL GROUP

Mandarin Oriental’s second

Luxury in the Details Elegant Linen & Bathrobes www.bcsoftwear.co.uk

spa business insights

CREDIT

I've worked hard to appoint a team of healers who give treatments with intent Louise Molloy, director of spa and wellness The Peninsula London

Urban retreat The Peninsula hotel London has unveiled its underground spa inspired by London’s famous parks, Megan Whitby paid a visit

ondon has a substantial new urban spa following the unveiling of The Peninsula London’s subterranean Spa

■ The spa has seven treatment rooms

and Wellness Centre.

Located beneath the new 190-

room hotel, the opening marks the final stage of the luxury Hong Kong hotel brand's seven-year journey to creating its London flagship. Oﬀering wellness and fitness amenities, the facility, which is built over two flooors, was designed by architect and interior designer Peter Marino, with guidance from a Feng Shui master. Marino created the design by taking inspiration from two of London’s most famous green spaces – Hyde Park and Green Park – which neighbour the hotel. THE PENINSULA LONDON

Dramatic centrepiece The centrepiece is a double-height subterranean space housing a 25-metre pool and whirlpool, both lined with vivid turquoise tiles.

www.spabusiness.com

©Cybertrek Ltd 2023 Spa Business Issue 438

■ The pool area features light panels that change throughout the day to simulate daylight

THE PENINSULA LONDON

Connection and relationship building is a core component of Peninsula’s wellness philosophy UK skincare debuts

Masters in residence

by music piped through underwater

Treatments are conducted in the

To further support guests’ physical,

speakers, or relax and enjoy healthy

spa’s seven wood-panelled treatment

mental and emotional wellbeing,

snacks and teas on loungers or

rooms, where guests enjoy heated

the spa oﬀers access to a select

in semi-private cabanas.

robes, Gharieni treatment beds,

group of therapists-in-residence.

Guests can swim accompanied

In keeping with the focus on nature,

Italidea linen and Zero Waste

These specialists are available

the spa entrance features backlit murals

amenities by Urb'n Nature.

for one- to two-hour appointments

of trees, while the pool area is adorned

Items on the spa’s extensive

and deliver a variety of services

with mosaic tiles depicting tree canopies

treatment menu range from high-

ranging from acupuncture and

and overhead light panels that change

tech facials, provided by Swiss

Traditional Chinese Medicine to

throughout the day to simulate daylight.

pro-ageing brand Margy’s Monte

osteopathy and personal fitness.

All changing facilities feature a

Carlo, to traditional Ayurvedic

sauna, steamroom and ice fountain,

therapies supplied by Australian

Long-term vision

as well as two relaxation rooms, a

aromatherapy brand, Subtle Energies.

Heading up the operation as director

Technogym fitness studio and a hair

Already established as two of

salon where Belgravia stylist Errol

The Peninsula group’s preferred spa

Molloy – a spa veteran with more

Douglas MBE – who is known for

partners internationally, the launch of

than 20 years’ experience who has

looking after all hair types – takes

the London spa marks the oﬃcial entry

spent much of her career working

appointments. (www.erroldouglas.com).

onto the UK spa scene for both brands.

in Hong Kong and the UAE.

Spa Business Issue 438

of spa and wellness is Louise

www.spabusiness.com

spa business insights

THE PENINSULA LONDON

■ The Peninsula has opened in London's Belgravia

Molloy’s strategy is guided by

capable of conducting approximately

The Peninsula’s 'Life Lived Best'

40 treatments a day once at capacity.

brand-wide wellbeing initiative that focuses on physical health, emotional wellbeing and nutrition. Launched in 2022, the programme gives guests at all Peninsula properties the chance to pursue wellbeing goals throughout their stay. At The Peninsula London, these include the spa, healthy plant-based dining options throughout the hotel, a Subtle Energies turndown service and a Wellness Portal that gives guests round-the-clock access to

Peninsula’s Life Lived Best wellbeing initiative is underpinned by physical health, emotional wellbeing and nutrition She currently oversees a

Molloy revealed plans for an exclusive wellness membership service, as well as outdoor classes in the nearby parks to tap into the demand for nature-based experiences and group wellness programming. “Connection and relationship building is a core component of Peninsula’s wellness philosophy,” she explained, “and consumers are much more aware of the importance of emotional health since COVID.”

wellness programmes, such as guided

team of seven therapists but

About Peninsula Hotels

strength-training and meditation

has plans to increase this to

Established in 1928, Peninsula operates

in the comfort of their room.

nine, she told Spa Business.

premium urban properties in 10 cities.

Thanks to the spa's luxury facilities,

A trained therapist, Molloy said she's

Destinations include the flagship in

Molloy predicts the customer

worked hard to appoint a purposeful

Hong Kong, in addition to Shanghai,

base will be split equally between

team of healers who “give treatments

Beijing, Tokyo, NYC, Chicago, Beverly Hills,

hotel guests and day visitors.

with intent” and expects her team to be

Paris, Istanbul, Bangkok and Manila. ●

www.spabusiness.com

Some roads lead to your destiny rather than your destination. Cit. Jules Verne

A social, useful, portable, virtual, and interactive companion to explore, with the heart, SPA after SPA The 50 best

Raﬀaella Dallarda ITALIAN SPAs

Digital ENGLISH version

inspatime.com

The 50 best

ITALIAN SPAs

spa business insights

Julanda Marais and Emlyn Brown (L to R)

Global gathering The inaugural Wellness Hospitality Conference was recently hosted in Milan – a resounding success, the event drew more than 500 delegates

he first edition of the

Delegates included consultants,

consumer demand will evolve and

Wellness Hospitality

designers, media, corporate spa

how wellness services can adapt

Conference (WHC),

and wellness leadership from

to meet changing expectations.

co-organised by

established hospitality operators,

Teamwork Hospitality and

industry suppliers and more.

Sharing knowledge

InSpaTime, was recently hosted at the

Topics covered ranged from wellness

With 42 speakers drawn from around

NH Hotel in Milan and attracted more

architecture and design, new technology

the world, attendees experienced a

than 500 delegates from across Europe.

and sustainability to the latest and

varied schedule of panels and keynotes

upcoming trends, key challenges for the

– several of which were moderated

the exchange of ideas among

industry and how to create a distinctive,

by Raﬀaella Dallarda, InSpaTime

professionals from the wellness and

competitive wellness oﬀering.

founder and author of E-SPAnsive.

The event was created to encourage

hospitality industries and also showcase Italy’s wellness opportunities.

www.spabusiness.com

Looking to the future, the WHC also explored how the industry predicts

ANTONIO VISCIDO / WELLNESS HOSPITALITY CONFERENCE

■ Spa Business publisher Astrid Ros chaired a panel with Louise Moore,

■ Raffaella Dallarda

■ Matteo Brusaferri

Giannini (R) ■ Alberto Apostoli (L) and Silvia

ANTONIO VISCIDO / WELLNESS HOSPITALITY CONFERENCE

■ Global spa and wellness specialist Andrew Gibson, shared insights with delegates

■ Alberto Apostoli, founder

A bright future

of Studio Apostoli.

Mauro Santinato, CEO of Teamwork

■ Andrew Gibson, international

Hospitality, labelled the WHC a

wellness and hospitality specialist. ■ Emlyn Brown, global VP

of wellbeing at Accor. ■ Silvia Giannini, founder of Studio

di Architettura Silvia Giannini. ■ Alcide Leali, CEO of Lefay Resorts. ■ Louise Moore, director spa operations

and development of Hilton Group. ■ Julanda Marais, senior lead spa

and wellness of Explora Journeys. Spa Business Issue 438

The quality of the presentations and the variety of topics discussed highlighted how broad and dynamic this sector is

major success and revealed that the 2024 edition will take place again in Milan on 21 November. Matteo Brusaferri, GM of Lemi (the event’s patron partner), added: “The quality of the presentations and the variety of topics discussed highlighted how broad and dynamic this sector is, and how important it is to continue investing in training, research and development.” ● www.spabusiness.com

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Learn why Bookerisisthe theleading leading spa software Learn why Booker spamanagement management software www.booker.com/spabusiness mindbodyonline.com/spa-software www.mindbodyonline.com/spa-software

SUPPLIER NEWS Industry innovators tell Spa Business insider about their latest product, design and technology launches

For the latest supplier news and company information, visit

spa-kit.net

CAUDALIE

■ Featuring a serum, day cream, night cream and eye cream, the line will be used in an upcoming Caudalie facial

Caudalie's Resveratrol-lift range reformulated with vegan collagen

audalie has introduced

and hydrate; and a vegan collagen

As part of the collection’s

the next generation of its

booster which further firms the skin.

overhaul, Caudalie has taken

pro-ageing Resveratrol-

The collection features an Instant

a responsible approach to the

lift range which has been updated

Firming Serum, Firming Cashmere

production of Resveratrol-Lift.

with plant-based collagen,

Cream, Firming Night Cream

To achieve this, Vegan Collagen 1 is

called Vegan Collagen 1.

and Firming Eye Gel Cream.

produced using space-saving vertical

According to Caudalie, the addition

Caudalie revealed to Spa Business

farming methods on molecular farms

of the new ingredient makes the

that the products will be used in

range even more effective at boosting

an upcoming treatment called

the production of collagen fibres

Resveratrol-Lift Anti Wrinkle Sculpting.

fully recyclable packaging, with both

and supporting skin firmness.

The facial has been designed to

the Cashmere Cream and Firming

In addition, the line is blended with

offer a lifting pro-ageing ritual for the

Night Cream designed to be refilled

Caudalie's exclusive Vine Resveratrol

face and neck. Showcasing the new

using the eco-capsule system.

patent which is claimed to stimulate

range, the protocol is underpinned by

reparative protein activity within the

Caudalie’s vine patent and Caudalift

skin; natural hyaluronic acid to plump

Muscle Stimulation technology.

Spa Business Issue 438

for more sustainable agriculture. The new range is also packaged in