Leonardo Caleño Ortiz Víctor Daniel López Vargas
HUMAN RESOURCE MANAGEMENT The chapter discusses the HR functions as well as the legal, ethical and technical aspects of human resources management. All managers should have awareness of HR topics because all managers participate in attracting and retaining employees and ensuring that they perform at a high level.
Key concepts 1. Training primarily focuses on teaching organizational members to perform their current jobs and helping them acquire the knowledge and skills they need to be effective performers. 2. Development focuses on building the knowledge and skills of organizational members so that they will be prepared to take on new responsibilities. 3. Training tends to be used more often at lower levels in the organization. 4. Development tends to be used more frequently with professionals and managers. 5. Before creating such programs, managers should perform a needs assessment to determine which employees need training or development and what skills or knowledge they need to acquire.
Types of Development 1. Development often includes additional activities such as varied work experiences and formal education.
3. Formal Education a. Many large corporations reimburse employees for tuition expenses for b. It is an effective way to develop employees for more challenging positions. c. Corporations also send managers to executive development programs to
2. Varied Work Experiences a. Top managers need to develop an understanding of many functions, b. Employees with high potential can be given a wide variety of job c. With organizations becoming more global, managers need to develop an
d. Managers are increasingly using distance learning to formally educate and products, and markets experiences. understanding of ways of doing business in different countries. taking college courses. learn from experts in business and management.
Transfer of Training and Development 1. It is vital for managers to promote transfer of the knowledge and skills to the actual work situation.
2. Trainees should be encouraged and expected to use their new expertise on the job.