Page 2 Page 3 HappyHolidaySeason, Thisholidayseason,Libertyemployeeswillbe spreadingsomeholidaycheer!YourCommunity ServicesTeam,DistrictOfficeStaff,andMaintenance Teamhavesomespecialplansforyourcommunity holidayeventsinDecember Yourteammembersare workinghardtobringfunandmemorable opportunitiestoconnectwithothermilitaryfamilies righttoyourdoorstepthismonth. Lookinsidethisnewslettertofindoutmoreaboutthe excitingthingscomingyourwaythisseason Wehope youenjoythiswonderfultimeofyearandthefun Libertyhasreadyforyou! FromallofusatLibertyMilitaryHousing,wewishyou andyourfamilyawonderfulholidayseasonfullof specialmemoriesandhappytimes CheersfromLiberty! PAGE 1 Tenant Satisfaction Survey Community Events Community Newsletter Community Reminders JOINT BASE LEWIS MCCHORD DECEMBER 2022 Page 2 Page 3 Page 4 JoinusonDecember17,2022at9:00AM. LMHhassponsoredwreathsfor"Wreaths AcrossAmerica". Wearehonoredtopartake inthiswonderfulceremonyhereonJBLMat CampLewis Thisholidayseasonisagreattimetogive backtoourJBLMcommunityandhonorall ofourfallenServiceMembers. Wewillhave aLibertyteamvolunteeringatthis eventonthe17th,andwouldlove toseeourresidentsthereto assistthisgreatprogram WreathsAcrossAmericawill belaying1000wreathsonour CampLewiscemetery 'Tisthe seasonforgivingbackandthis isawonderfulopportunitytodo justthat.Seeyouthere!
How Can We Help?
Do you have a needed repair, a suggestion, or a concern? LMH is committed to enriching the lives of military families through providing homes and vibrant communities Your feedback is an important piece in helping us accomplish this goal, and we want to ensure we provide you with an avenue to initially address your needed repair, suggestion, or concern and the process to escalate it, should that be necessary Below is an outline of our easy Three Step process for concerns and opportunities for feedback. IN THIS ISSUE
Inordertofocusourattentiononthemostcriticalareas,LMHwillnotbe plowingand/orsandinganysidestreets.Whileitistheresident’s responsibilitytoperformsnow/iceremovalattheirindividualhomes,we willdoourbesttoprovideforthesafepassageofourresidentsinandout oftheJBLMneighborhoods. Wewillrespondtoresidentconcernsas resourcesallow Wewillalsosupporttheoverallresponseoftheinstallation byhelpinginareaswearetravelingthroughwhenpossible.
SELF-HELP WAREHOUSE PICK UP
HOLIDAY DECORATIONS
Page 2: Community Reminders Page 3: TSS Survey Page 4: Cold Weather Page 5: Events Community Reminder McChordField Phase1 Truck1 LewisEast,Disco,North Phase2 Truck1 LewisWest Phase1 Truck2 LewisMain Phase2 Truck2 Ifconsistentsnowaccumulations continue,wewillrepeatthesamephased approachuntilthesnowfallhas diminished Staywarm! LMH SNOW & ICE REMOVAL PLAN Haveyouwonderedbutneverasked whereournewSelf-HelpWarehouse islocatedhereatJBLM? ItislocatedatourNorthFort maintenancebuilding(neartheArmy Band). PleasebringyourMilitaryID whenpickingupitems. 7910PlantRoad.JBLM,WA.98433 Mon-Fri8:00AM-4:30PM *Closeddailyfrom9:00-10:00AM ListofItemsAvailable 1lb.ofgrassseedbags Furnacefilter 8oz.touchuppaintandbrush Hosebibcovers(seasonitem) STEPTHREE Iftheissueisstillunresolved ResidentialCommunities Initiative 2539672524 STEPTWO Iftheissueisincomplete contactLMHGeneral ManagementOffice: 2539122111 STEPONE ContactyourDistrict HousingOffice LewisEast:2539123485 LewisEast@LiveLMHcom LewisMain:2539123460 LewisMain@LiveLMHcom LewisNorth:2539123475 LewisNorth@LiveLMHcom LewisWest:2539123493
LewisWest@LiveLMH.com McChord:2535890523 Mcchord@LiveLMHcom LibertyAtYourService 18885784141(24hrs) PAGE 2
Holiday decorations are restricted to first story gutters (no decor above the first story) Decorations must be removed no later than 10 days after the holiday
Please be mindful of our community, families and environment by keeping all decorations appropriate. Please note, immediate removal may be required of any decorations, alterations, additions or fixtures which are made or installed without LMH's prior written consent.
Intheeventofstorms,whereiceorsnowaccumulationsareimminent, LewisMcChordCommunitiesstaffwillbeonstandbytorespondifinfact theweatherdoesaffecttheroadsonJBLM.Whileinstandbymode,wewill monitorlocalnewsaswellastheJointBaseHotlines.Staffwilladditionally respondtoreportsdirectlyprovidedfromJBLMMilitaryPolice
Wewillhaveaphasedplanthatwilladdresstheconditionsfocusedonthe mostcriticalareaswithhillsandmajorintersections Wewillhave equipmentintheformoftwosanding/plowtrucksandpersonnelavailable tomaintaincontinualusageasneeded.
TheannualTenantSatisfactionSurveyisinyourinboxandcloses Friday16DEC Yourfeedbackisextremelyimportant. Sharewithusyourexperience,what canweimproveonoraroundourhomes,sharewhatisworkingandwhatyou donotwanttoseechange. PAGE 3 DIDN'T GET YOUR SURVEY? Please send an email to the address below with the following information: ArmyHousingSurvey@celassociates.com Installation Name Full JBLM Address We look forward to your feedback this year to continue improving! GIFTCARD RAFFLES 22WINNERS FORJBLM There are 4 raffle drawings with a total of 22 winners for JBLM. Take your survey to be entered to win. Winners are provided by CEL Associates.
By Cathy Hamilton Wissmer Directorate of Public Works
