July 2024 Community Newsletter

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Commemorating Independence Day

Dear Valued Residents,

As we prepare to gather with our friends, family, or community members this Independence Day, we want to take a moment to acknowledge that there is a deeper meaning behind the fireworks and barbecues. Each year, we celebrate more than the passage of the Declaration of Independence by the Continental Congress in 1776 – we commemorate the bravery and sacrifices of those who so valiantly have served in our nation's military.

May you and your loved ones enjoy this annual reminder of the resilience and unity that defines us as a country. We are thankful for the privilege to support those who serve our country and protect the freedoms of our extraordinary nation.

On behalf of each team member at Liberty Military Housing, I wish you a happy, healthy, and safe 4th of July.

How Can We Help?

Do you have a needed repair, a suggestion, or a concern? Liberty Military housing is committed to enriching the lives of military families through providing homes and vibrant communities Your feedback is an important piece in helping us accomplish this goal, and we want to ensure we provide you with an avenue to initially address your needed repair, suggestion, or concern and the process to escalate it, should that be necessary Below is an outline of our easy Three-Step process for concerns and opportunities for feedback

STEPONE

ContactyourDistrictHousing Office

LewisEast:253-912-3485

LewisEast@LiveLMH.com

LewisMain:253-912-3460

LewisMain@LiveLMH.com

LewisNorth:253-912-3475

LewisNorth@LiveLMHcom

LewisWest:253-912-3493

LewisWest@LiveLMH.com

McChord:253-589-0523

Mcchord@LiveLMH.com

DiscoveryVillage:253-292-6100

DiscoveryVillage@LiveLMHcom

MtBaker:253-300-5299

Mt.Baker@LiveLMH.com

LibertyAtYourService

1-888-578-4141(24hrs)

STEP TWO

If the issue is incomplete contact LMH General Management Office: 253-912-2111

STEPTHREE

Iftheissueisstill unresolvedcontact ResidentialCommunities Initiative 253-967-2524

Resident Frequently Asked Questions

You ask, we answer!

Below are a few commonly asked questions from our residents that you may have been wondering about too

How do I submit a work order?

All maintenance work orders can be submitted one of two ways: Submit a request or check the status of a request at any time with the Liberty at Your Service App. You can call our hotline Liberty at Your Service 24/7 at 1-888-578-4141.

I am leaving my home for vacation. What do I need to do? When leaving your home for an extended period of time (more than two weeks), please contact your district office to notify them and fill out a Vacation and Extended Absence Form This is to ensure the safety of your home if anything were to happen during your absence or if anyone has permission to enter your home

What is a Red Flag notification?

Liberty Military Housing has partnered with RedFlag to ensure everyone in our community is alerted to emergencies RedFlag alerts are issued to keep you informed about severe weather, office closures, power outages, or other events that may severely impact your community.

How long can my house guest stay?

All house guests are limited to a 30 day per calendar year visit. If an extended stay is needed, please contact your district office to discuss qualifications/options.

District Office Designations

PCSing Soon?

Here are some

tips on how to get ready to PCS:

Notify your designated district office and submit your notice to vacate your home once you receive your new orders.

A move-out inspection will be scheduled with you.

Utilize your move-out checklist to ensure you are prepared to turn the home back over to Liberty Military Housing and avoid any extra move-out costs.

Take advantage of our twice a month FREE bulk drop-off to dispose of any unwanted items.

Location: Corner of N 5th and Pierce Ave in the Greenwood Neighborhood

We strive to provide the best service and value to our residents. To make it easier for you to give us honest and timely feedback, you can receive resident surveys via text.

Complete the steps below to opt in Invitations to opt in to text notifications will also be included on every survey recruitment email as well as at the end of each survey.

or

the

a confirmation text message

Wednesday, July 17th | 3pm-7pm Saturday, July 20th | 9am-3pm

*FIRST COME, FIRST SERVE. ONCE DUMPSTERS ARE FULL, WE WILL CLOSE*

RESIDENTS ONLY. Residents must sign the items drop-off form and provide their JBLM home address.

Must provide a list of items being disposed of at the time of drop-off.

Disposal of accepted items only.

Must be able to lift and dump all items yourself or with an accompanied person.

Location: Corner of N 5th and Pierce Ave in the Greenwood Neighborhood

ACCEPTED

Furniture (3 per household)

Bagged Items

Recyclables

Household Trash

Bicycles

Grills - (For gas, ignitor must be removed) NOT ACCEPTED

Swimming Pools

Withwarmweathercomesswimmingpools Hereareafew remindersregardingthepolicy

PoolsareonlytobeinplacefromMemorialDaytoLabor Day.

Poolsmustberemovedandstorednolaterthan September10

Poolsareonlyallowedinfencedbackyardsthathaveselflatchinggates

Poolcannotbetallerthanthefence

Notemporarystructuresareallowedaroundthepool Youareliablefromanyissuesthatarisefromuseofthe pool

Wadingpoolsareallowedwithoutpriorwrittenapproval.

Wadingpoolsaredefinedasbeingnomorethan18 inchesinheight.Theymustbeemptiedandputaway daily.

Pleasecontactyourassigneddistrictofficeforfurther assistance

AllLibertyMilitaryHousingofficeswillbe closedonthefollowingdaysinJuly: Thursday,July4th

Alldayclosureinobservanceof IndependenceDay Monday,July15th

Partialdayclosurefrom8am-9:30am

Wednesday,July24th

Partialdayclosurefrom8am-9:30am

ForEmergencyandurgentservicerequests,please contactLibertyatYourServiceat1-888-578-4141

Air Conditioner Policy Update

Window and portable air conditioners are permitted in all homes. Residents no longer need to submit a request form prior to selfinstalling an air conditioner unit. Please contact your district office for a copy of the policy and installation guidelines.

Things to remember when installing your own unit.

Unit Size: 6,000 BTU maximum

Unit Weight: 46 pounds maximum

Power Requirements: 110 Volt, 5.6 Amp maximum. No 220 Volt units are permitted.

Clear plexi-glass material or plywood material painted to match the color of the window frame must be used for all exposed areas of installation.

Liberty Military Housing will not be responsible for added electrical loading imposed by your equipment. (i.e. added utility costs on your Minol utility billing).

Liberty Military Housing will not be responsible for any damage to the window or structure, including but not limited to window warping, mounting hardware damage, condensation leakage, or residue from foams or tapes, charges may apply for these damages.

RESERVE A COMMUNITY CENTER

fantastic experience and want to tell us about it?

Liberty Military Housing has teamed up with SatisFacts to provide online Resident Satisfaction Surveys at the time of move-in, service in your home, and at move-out Your feedback is essential in helping us achieve our goals to provide military families with exemplary service and a quality home environment Surveys are automatically sent to your email from SatisFacts Residents can also receive survey notifications via Text. Look out for more details from SatisFacts. Fill out a survey and you could win

*Contact your district office for more information

The app makes it easy for your family to manage the maintenance of your Liberty Military Housing home, even when you are on the go. If you have an emergency in your home that requires immediate attention, please contact Liberty At Your Service, 888-578-4141.

A WORD FROM OUR WEST ARMY PARTNERS

Simple Steps Towards Sustainable Living

In today’s world, sustainability isn’t just a buzzword – it’s a necessity With climate change looming and resources dwindling, adopting sustainable practices has become more important than ever Fortunately, making eco-friendly choices doesn’t have to be daunting. Here are some simple yet impactful steps you can take to embrace sustainability in your everyday life.

Reduce, Reuse, Recycle: The classic mantra holds true. Start by reducing your consumption of single-use plastics and packaging Opt for reusable alternatives like water bottles, shopping bags, and containers When possible, choose products made from recycled materials and recycle diligently.

Conserve Energy: Small changes in energy usage can make a big difference. Turn off lights and appliances when not in use, switch to energy-efficient light bulbs, and unplug electronics when fully charged or not in use Consider investing in smart home devices to monitor and optimize your energy usage

Go Plant-Based: Cutting down on meat and dairy consumption can significantly reduce your carbon footprint. Experiment with plant-based meals and incorporate more fruits, vegetables, legumes, and whole grains into your diet. Not only is this better for the environment, but it’s also beneficial for your health

Support Sustainable Brands: Vote with your wallet by supporting companies that prioritize sustainability. Look for certifications like Fair Trade, United States Department of Agriculture (USDA) Organic, and Forest Stewardship Council (FSC) when shopping for food, clothing, and household products. Research brands’ sustainability initiatives and choose those committed to ethical and eco-friendly practices

Embrace Public Transportation: Reduce your carbon emissions by opting for public transportation, carpooling, biking, or walking when possible. If you need a car, consider investing in a fuel-efficient or electric vehicle. You’ll not only save money on gas but also reduce air pollution and traffic congestion.

Conserve Water: Water is a precious resource, so use it wisely Fix leaky faucets, take shorter showers, and install water-saving devices like low-flow toilets and showerheads. Collect rainwater for gardening and landscaping and avoid watering your lawn.

By incorporating these simple practices into your daily routine, you can play a part in preserving our planet for future generations Remember, it’s the collective effort of individuals that drives meaningful change Let’s strive towards a more sustainable and environmentally conscious world – one small step at a time.

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