June 2024 Community Newsletter | JBLM

JOINT BASE LEWIS MCCHORD - JUNE 2024

PTSD AWARENESS MONTH

COMMUNITY REMINDERS

Page 2

SURVEY INFORMATION

Page 3

Page 2

Page 6

Our brave men and women in uniform understand duty, honor, and sacrifice Many have returned home with both the visible scars, and the unseen wounds of war; Post Traumatic Stress Disorder (PTSD) The PTSD Foundation of America is a non-profit organization dedicated to mentoring our veterans and their families suffering from combat related post-traumatic stress The PTSD Foundation of America offers support groups nationwide and a recovery program at their residential facility in Houston, TX.

What is Post Traumatic Stress Disorder? PTSD is a psychiatric disorder that can occur following the experience or witnessing of a life-threatening event such as military combat, natural disasters, terrorist incidents, serious accidents, or physical or sexual assault in adult or childhood Most survivors of trauma return to normal given a little time However, some people will have stress reactions that do not go away on their own, or may even get worse over time These individuals may develop PTSD People who suffer from PTSD often relive the experience through nightmares and flashbacks, have difficulty sleeping, and feel detached or estranged, and these symptoms can be severe enough and last long enough to significantly impair the person’s daily life

People with PTSD experience three different kinds of symptoms. The first set of symptoms involves reliving the trauma in some way such as becoming upset when thinking about the trauma while you are trying to do something else. The second set of symptoms involves either staying away from places or people that remind you of the trauma, isolating from other people, or feeling numb The third set of symptoms includes things such as feeling on guard, irritable, or startling easily

PTSD is complicated by the fact that people with PTSD often may develop additional disorders such as depression, substance abuse, problems of memory and cognition, and other problems of physical and mental health The disorder is also associated with impairment of the person’s ability to function in social or family life, including occupational instability, marital problems and divorces, family discord, and difficulties in parenting Early treatment is important and may help reduce long-term symptoms Unfortunately, many people do not know that they have PTSD or do not seek treatment

Veterans can contact the PTSD Veterans Hotline at 877-717-PTSD (7873) for more information, acceptance criteria and availability. Follow the PTSD Foundation of America on Twitter @ptsdusa.org.

How Can We Help?

Do you have a needed repair, a suggestion, or a concern? Liberty Military housing is committed to enriching the lives of military families through providing homes and vibrant communities Your feedback is an important piece in helping us accomplish this goal, and we want to ensure we provide you with an avenue to initially address your needed repair, suggestion, or concern and the process to escalate it, should that be necessary Below is an outline of our easy Three-Step process for concerns and opportunities for feedback

STEPONE ContactyourDistrictHousing Office

LewisEast:253-912-3485

LewisEast@LiveLMH.com

LewisMain:253-912-3460

LewisMain@LiveLMH.com

LewisNorth:253-912-3475

LewisNorth@LiveLMHcom

LewisWest:253-912-3493

LewisWest@LiveLMH.com

McChord:253-589-0523

Mcchord@LiveLMH.com

DiscoveryVillage:253-292-6100 DiscoveryVillage@LiveLMHcom

MtBaker:253-300-5299

Mt.Baker@LiveLMH.com

LibertyAtYourService 1-888-578-4141(24hrs)

STEP TWO

If the issue is incomplete contact LMH General Management Office: 253-912-2111

STEPTHREE Iftheissueisstill unresolvedcontact ResidentialCommunities Initiative 253-967-2524

Resident Frequently Asked Questions

You ask, we answer!

Below are a few commonly asked questions from our residents that you may have been wondering about too

How do I submit a work order?

All maintenance work orders can be submitted one of two ways: Submit a request or check the status of a request at any time with the Liberty at Your Service App. You can call our hotline Liberty at Your Service 24/7 at 1-888-578-4141.

I am getting a new pet. What do I need to do?

All homes are required to have a 250 pet deposit and a PetScreening profile per pet. If a new pet has been added to your family, please contact your designated district office to send you the appropriate forms.

Where can I find information about my community?

All information pertaining to your specific community can be found in our Living with Liberty Guide Here you will find information on community contacts, hours and locations of community amenities, military family resources, how to submit a work order and much more!

Do I need a renter’s insurance policy?

All residents are required to have a $100,000 renter’s insurance policy. You must provide your district office with a copy of your updated renter’s insurance policy to avoid any fees.

PCSing Soon?

Here are some tips on how to get ready to PCS:

Notify your designated district office and submit your notice to vacate your home once you receive your new orders.

A move-out inspection will be scheduled with you to ensure the home is in quality condition and there are no significant damages upon move-out.

Utilize your move-out checklist to ensure you are prepared to turn the home back over to Liberty Military Housing and avoid any extra move-out costs.

Take advantage of our twice a month FREE bulk drop-off to dispose of any unwanted items.

Location: Corner of N 5th and Pierce Ave in the Greenwood Neighborhood

Have extra food you’re looking to donate?

Simply put your unwanted non-perishable food items in the Move For Hunger, district office provided bags.

You can either drop it off at our office or just leave it on your counter at move-out and we will pick it up for you.

All donations go to local food banks that serve military families

WHAT TO DONATE?

Pasta/Sauce, Baby Food/Formula, Dry Beans, Flour, Cereal, Oatmeal, Juice, Rice, Peanut Butter & Jelly, Crackers, Cookies, Canned: Vegetables, Fruits, Stews, Soups, Beans, Tuna, Meat

We have received 680 pounds of food = 566 meals in donations from our residents!

AirConditionerInformation

Windowandportableairconditionersarepermittedinallhomesonlywithpriorapprovalfrom yourDistrictOfficebeforeinstallation.FailuretofilloutAirConditionerRequestFormand complywiththeACPolicymayresultinremovalorrepairtohomeattheresident'sexpense, andthepotentiallossofACprivileges.

Tobeginthisprocess,contactyourDistrictOfficetorequestanAirConditionerRequestForm.

Windowmountedairconditionerunitsarenotallowedtobeinstalledabovethefirstfloor. Windowunitsmustbeinstalledataslanttoallowforproperdrainageofcondensation.

Windowunitsarenottobeinstalledintothestructureofthehome.

Onlyportableunitsareallowedonthesecondandthirdstoriesofthehome.

*Window Unit: 1st story only

Fire Pits & BBQ Grills Safety Reminders

Fire Pits

Only commercially purchased, above ground fire pits are allowed in family housing. Must be used at least 15 feet from your home and within your yard.

Firepits are not to be used in tall dry grass or below low hanging tree limbs

Firepits are not to be used in overhangs , eaves in garages or carports

BBQ Grills

Town Center may only use a gas grill on their designated patio.

BBQ grills must be used at least 15 feet from your home to prevent damage to the sliding.

BBQ grills are not to be used in overhangs , eaves in garages or carports

All communities need to properly store flammable materials, keep a fire extinguisher or water source readily available and have adult supervision by all fires until extinguished

FREE Community Events

Throughout the year, Liberty Military Housing hosts several FREE events and programs throughout our communities Get to know your community, meet your neighbors, and create lasting family memories in the process.

All resident events are FREE of charge Interested in learning more about resident events? Visit our Facebook page (Liberty Military Housing - Joint Base Lewis McChord) or Community Rewards.

Questions? Please contact, Community Services at : LMHJBLMEvents@LiveLMH.com

Pet Policy Reminders

All pets are to remain leashed while outside of the home or fenced in areas. Pets tethered to trees or the home without supervision outside is strictly prohibited.

Pet waste must be picked up from the yard daily.

All pets must be registered with Liberty Military Housing and have a$250 pet deposit per pet

While work is being completed within your home by a Liberty Military Housing team member or a vendor, we ask that you please secure your pet in another room or kennel away from the area being worked on.

All Liberty Military Housing team members and vendors are prohibited from interacting with any pets within the home

Need to Register a New Pet?

Reach out to your designated district office for the following: Request and submit the pet addendum form. Submit the $250 per pet.

Create a PetScreening Profile per pet (District Office will send a linkfor this).

Need to report a pet caused injury?

If an animal has caused bodily harm to a human::

Report animal and injury by calling 911.

Notify your District Housing Office.

Need to report a loose pet in your community?

If the pet is non-aggressive:

Reach out to surrounding neighbors and community to find the owner

If no owner is located, take the animal to Pierce County Animal Shelter. If the pet is aggressive:

Report aggressive animal by calling 911.

Notify your District Housing Office.

Note: Liberty Military Housing is unable to take in stray animals or pick them up in the neighborhood.

D. Cook

V. Antonetti

Negron

M Leon

C Persons

L Gaytan

D. Charles

J. Najera

C. Nieters

D. Del Secco

T. Kramp

G Rocha

D Allen

L Rogers

G Munar

B. Thomas

A. Russell

M. Navarro

R. Davies

O. Martinez Canada

K. Jumbelick

H. Southern

K. Kemp

C. Doudell

C. Wallen

S. Cueto

S. Young

M. Gomez

R. Schatz

J. Rybicki

J. Castro

A. Palmer

H. Lowry

R. Cody

C. Simmons

J. Paramo Reyes

H. Vasquez

B. Davis

N. Cloer

A Garza

M Porter

N. Zander

K. Daley

J Camacho

J. Teixeira

K. Shawn

J. Kurtz

D Tavita

R. Elliot

A. Wyrick

S Wambles

J Myers

A. Sweredoski

H. Strohl

R Solberg

P Thrasher

M. Romanivko

T Adams

S Rice

S. Butler

D. Hall

A Blanco

I. Chrystal

D. Canelas

O. Ennis

J Swanson

R. Wunderlin

A. Barber

A Babilonia

T Backman

A. Lambert

C. Bloom

R Gonzalez

M Cuffee

T. Kuikahi

M. Vos

J. Cabrera

L Keedo

J Tyree

M Cordova

Thank you for taking the 2024 Tenant Satisfaction Survey!

STARTING THIS MONTH!

Wednesday, June 19th | 3pm-7pm Saturday, June 22nd | 9am-3pm

*FIRST COME, FIRST SERVE. ONCE DUMPSTERS ARE FULL, WE WILL CLOSE*

RESIDENTS ONLY. Residents must sign the items drop-off form and provide their JBLM home address.

Must provide a list of items being disposed of at the time of drop-off.

Disposal of accepted items only.

Must be able to lift and dump all items yourself or with an accompanied person.

Location: Corner of N 5th and Pierce Ave in the Greenwood Neighborhood

ACCEPTED

Furniture (3 per household)

Bagged Items

Recyclables

Household Trash

Bicycles

Grills - (For gas, ignitor must be removed)

NEW BUSINESS HOURS

Effective May 20th

All Liberty Military Housing business hours will be as follows:

Monday: 8am-4pm

Tuesday: 8am-4pm (closed9am-10am)

Wednesday: 8am-4pm

Thursday: 8am-4pm (closed9am-10am)

Friday: 8am-4pm

Saturday: Closed

Sunday: Closed

JUNE OFFICE CLOSURES

AllLibertyMilitaryHousingoffices willbeclosedonthefollowing daysinJune: Tuesday,June18th

Partialdayclosure from8am-9:30am Wednesday,June26th

Partialdayclosure from8am-9am

FLUSHABLE WIPES?

FALSE NEWS!!!

Didyouknowthat"flushablewipes"arenotreally flushableonJBLM?Ourplumbingheredoesnot supportwipesandother"flushable"items.Pleasebe sureyouareonlyflushingtoiletpaperdownyourtoilet.

Thephotototheleftshowswhathappenstothepipes whenyouflushwipes.Theyclogthesystemcausinga backupandtheonlywaytoclearitistohavea maintenancetechniciancomeandsnakethe plumbingline.Tellafriend!

The Garrison Command team is looking for spouses in our neighborhoods that would like to serve their community as a mayor

The mayors act as a voice for the residents and engage on a quarterly basis with Liberty Military Housing.

If you are interested in being a mayor, please scan the QR code and get started on submitting your application.

YOUR FEEDBACK IS IMPORTANT TO US!

Want to make sure your voice is heard? Did you have a fantastic experience and want to tell us about it?

Liberty Military Housing has teamed up with SatisFacts to provide online Resident Satisfaction Surveys at the time of move-in, service in your home, and at move-out Your feedback is essential in helping us achieve our goals to provide military families with exemplary service and a quality home environment Surveys are automatically sent to your email from SatisFacts Residents can also receive survey notifications via Text. Look out for more details from SatisFacts.

Fill out a survey and you could win $500!*

*Contact your district office for more information

DOWNLOAD OUR FREE APP TODAY

The app makes it easy for your family to manage the maintenance of your Liberty Military Housing home, even when you are on the go.

If you have an emergency in your home that requires immediate attention, please contact Liberty At Your Service, 888-578-4141.

JUNE 3rd28th

JUNE 7th

4pm - 6pm

JUNE 12th

11am - 12pm

JUNE 20th

JUNE 27th

5pm to 6pm

Events June

Watch Me Grow Sunflower Competition

Stop by your district office during month of June to pick up your sunflower seeds and to sign up for this Summer’s competition! More information will be provided at the time of sign up.

Paint with Liberty - Paint Night

Join us for our free-style paint night where all materials will be supplied to make your own personal painting to take home. Be sure to check Community Rewards to sign up for this raffle event!

Liberty’s Little Storytime

Join us at our Eagleview community center for Storytime where we will be reading the book “Lyle, Lyle, Crocodile” while enjoying provided snacks and beverages. First 25 attendees will receive a FREE prize!

Liberty’s Libraries Rock Lizard Competition

How long can Libby grow? Let’s find out! The challenge run from June 20th to July 31st. You can find Libby, the rock lizard, at your local Liberty’s Little Library. The location with the longest rock lizard will win a special prize!

Plants & Coffee Night

Join us for an evening of iced coffee, plants and a small craft. Be sure to check Community Rewards to sign up for this raffle event!

*First come, first serve. While supplies last*

A WORD FROM OUR WEST ARMY PARTNERS

The Sustainable Daily Routine

By: Kiley Westergaard, DPW Environmental, AGEISS

Do you avoid being more environmentally friendly because it seems like it will impact your life too much? Making a positive impact on the environment can easily be worked into your current lifestyle This daily routine is an example of how to make changes in daily life to be more sustainable

6:30 Wake up and start the day

Turn off sound machines or fans, take a shorter shower than usual, and turn off the water when you brush your teeth. Make breakfast, using up one thing in your fridge that might go to waste. Pack your lunch items in reusable containers and pack a reusable water bottle. Turn off all appliances and lights before leaving the house.

7:00: Leave for work.

Walk, ride a bike, take public transportation, vanpool, or carpool to work.

7:30: Start work.

Ride with coworkers to meetings Report water leaks and turn off the light when leaving the bathroom

4:30: Leave work

Make a stop at the grocery store on the way home to save time, money, and the environment by reducing driving back and forth

5:00: Arrive at the grocery store

Use reusable bags, plastic bags cost 8 cents anyways! Avoid plastic produce bags too, put produce straight into the cart and make sure to wash the produce well later

6:00: Make dinner

Compost any food scraps from cutting up produce. Alternatively, freeze food scraps in a container and make a veggie broth when the container is full.

7:00: Clean up.

Use a green cleaner. Look for the Safer Choice label on cleaning products or make green cleaner with equal parts vinegar and water.

10:00 Get ready for bed

Leave the lights low or even off, this not only helps for winding down, but it also helps save energy Turn off electronics before going to bed Turn A/C off or down and open windows to cool down your home

Use this daily routine as a guide to integrate sustainability in your daily life Start small by adding a few things and add more when you’re ready

EVENTS