Community Newsletter JOINT BASE LEWIS MCCHORD
JULY 2022
Liberty At Your Service App
Controlled Ecological Burns
Air Conditioner Quick Tips
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On July 4th we salute the spirit of America. As a country, we come together to celebrate our hard-won independence, which has been preserved for generations by the men and women who followed in the tradition of those early revolutionaries. We come from diverse backgrounds and yet, we are all Americans. Our flag and our country keep us united. Let us take time to honor the courage and faith we share as Americans.
On this special day, let’s all make a promise to lead our country on a path of prosperity and peace. “Those who deny freedom to others deserve it not for themselves.” - Abraham Lincoln Here’s to keeping the flame of liberty burning high and bright. Philip J. Rizzo, CEO Liberty Military Housing
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Satisfacts Survey Reminder At Liberty Military Housing, we’re fortunate to play a vital role in supporting your family. It’s a tremendous responsibility and one that our team takes great pride in fulfilling day in and day out. Your feedback is an integral part of helping us achieve our goals. We want you to know you have a voice, so we’ve created multiple ways for you to give feedback. You can always reach us on social, call our Leadership Line, or let us know how we’re doing by filling out a survey. You will receive a Satisfacts survey to the email address on file each time we complete a work order. These surveys are essential in helping us provide the best possible service for you and your family, and we strongly encourage you to complete them so we can continue to improve.
Community Facebook Page Here at LMH, we’re always looking for ways to improve communication with our residents. One of those ways is to streamline how you receive important information from our teams. That’s why we’re thrilled to bring you the all-new Joint Base Lewis McChord Facebook page! It’s your one-stop source for information on your community including updates, announcements, and other important information. Be sure to follow and like the new page!
Want to check the status of your service request? Visit our Resident App or Resident Portal.
Liberty At Your Service App The Liberty At Your Service App makes it easy for your family to manage maintenance of your Liberty Military Housing home, even when you are on the go. Request maintenance for your home with fast submission right from your mobile device. Conveniently track the progress of your recent maintenance request or review your request history. If you have an emergency in your home that requires immediate attention, please contact Liberty At Your Service, 1-888-578-4141. Our call center team is available 24-hours a day, 7-days a week to assist should you have a maintenance emergency.
Own your passion for Service - become an employee-owner today. JoinLMH.com
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How can we help? Do you have a maintenance repair, a suggestion, or a concern? Liberty Military Housing is committed to enriching the lives of military families through providing homes and vibrant communities. Your feedback is an important piece in helping us accomplish this goal, and we want to ensure we provide you with an avenue to initially address your needed repair, suggestion, or concern and the process to escalate it, should that be necessary. Below is an outline of our easy Three-Step process for concerns and opportunities for feedback.
1 2 JBLM Environmental Division conducts controlled ecological burns during the summer These burns:
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Step One Identify the issue and contact Liberty Military Housing via the App or Portal, or calling 888.578.4141. You may also contact your District Manager.
Step Two If the issue is incomplete contact Liberty Military Housing: General Management Office: 253.912.2111
Step Three If the issue is still unresolved contact: DPW Government Partner - 253.966.2524
Has your email address changed? Contact your district office and we will be happy to update your contact information.
Aid in compliance with the Endangered Species Act. Support military training. JULY EVENT
Reduce the risk of wildlife.
Waterplay Giveaway
Enhance endangered species habitat.
Like our Facebook page and join in on the waterplay giveaway raffle!
To find out when and where burns occur, follow the Sustainable JBLM Facebook page. fb.com/SustainableJBLM
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Quick Tips to Maximize Your Air Conditioner Warm weather means that your air conditioner (AC) has to work hard to keep your home at a comfortable temperature. The more significant the difference between outside and inside temperatures, the harder your AC has to work. Here are some tips to keep your AC functioning correctly, all season long.
Start Early. The AC needs to be turned on early in the day before the outside temperature begins to rise and the home begins to heat up.
Keep the thermostat at a reasonable temperature, no matter the temperature outside. At low temps, ice or frost can form on the coils or the piping of your AC unit.
Replace air filters regularly. Poor airflow caused by dirty filters encourages air conditioning systems to overheat and shut down.
The U.S. Department of Energy recommends setting your thermostat to 78 degrees during the summer months.
Close your blinds during the day. This will greatly reduce the extra heat that is caused by the sun coming through the windows. AC units are designed to cool the air 15-20 degrees from the outside temperature. If it is 90 degrees outside, your AC is working correctly if your home is 70-75 degrees.
Using a ceiling fan to circulate air allows you to raise the thermostat setting by 4 degrees. When you shower or take a bath, use the bathroom fan to remove heat and humidity from your home. Avoid placing lamps or TVs near the AC thermostat.
Close all exterior doors and windows when the AC is on.
Keeping your air filter clean can lower your unit’s energy consumption by 15%. Write the date on the filter to remind you when it was replaced. Don’t forget, LMH provides free filters upon request!
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