October 2020 Lewis-McChord Communities Resident Newsletter

Page 9

Maintenance Tips

How Can We Help? Maintenance Requests, Suggestions or Residents Concerns Do you have a needed repair, a suggestion, or a concern? Lincoln Military Housing is committed to enriching the lives of military families through providing quality homes and vibrant communities. Your feedback is an important piece in helping us accomplish this goal, and we want to ensure we provide you with an avenue to initially address your needed repair, suggestion or concern and the process to escalate it, should that be necessary. Below is an outline of our easy Three- Step process for concerns and opportunities to provide feedback.

Three-Step Process for Resident Concerns Step One Identify the issue and contact Lincoln Military Housing: Lincoln At Your Service 24-HR Toll-Free Hotline: 888-578-4141 LincolnServiceTrack.com

Step Two If the issue is incomplete contact Lincoln Military Housing: General Management Office 253-912-2111

Step Three If the issue is still unresolved contact: Government Family Housing 253-967-2524

~ Lewis Main District Office | 253-912-3460 ~ Lewis West District Office | 253-912-3493 ~ Lewis East District Office | 253-912-3485 ~ Lewis North District Office | 253-912-3475 ~ McChord District Office | 253-589-0523

9


Turn static files into dynamic content formats.

Create a flipbook
Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.