Satisfacts surveys are emailed out to every resident after every move in and after each work order is completed. Each work order, after it has been completed, will automatically generate a survey to the primary email on file. Please keep in mind that in the case of an emergency or urgent work order, once the emergent issue has been serviced (water stopped from leaking, fire put out, etc.), the emergency work order will be completed and closed out. A new work order will be created for any follow up work (if needed).
PAGE 1 Have you seen a Satisfacts survey in your email? Self Help Is Here Upcoming Events Community Newsletter Community Reminders JOINT BASE LEWIS MCCHORD SEPTEMBER 2022 Page 2 Page 3 Page 4
In this case you may received 2-3 surveys for each ticket until the job is closed out. These surveys are received and reviewed by our Maintenance Supervisors, District Managers, Regional Property Managers, Regional Maintenance Managers, and our Regional Vice President. We value your feedback, and use this tool to improve our processes or recognize those team members that deserve a shoutout! Did you know there is a national drawing for a chance to win $500? If you complete the survey, your name is automatically entered into this drawing for a chance to win. Please share your experience with us.
Page 2 Page 3
Your assigned parking spot is your carport, garage, and/or driveway
STEP THREE If the
STEP TWO If the issue
Recreational vehicles (RV's, boats, trailers, etc) are not permitted to be stored/parked in housing unless proper parking permit is displayed on the the window Temporary parking permits (up to 72 hour parking) can be obtained through your District Office.
Lewis
All other parking is first come, first serve You may not use your parking area for storage of any kind Vehicles including motorcycles are not allowed to be parked on the grass, in front of dumpsters, or in any other area not appropriately marked for vehicle parking.
Community Reminder TIP
Community Reminders: Pages 2 Self Help: Page 3 Upcoming Events Page 4
unresolved contact: Residential Communities
McChord:
IN THIS ISSUE How Can We Help? Community Reminder
The Northwest Adventure Center on North Fort has seven storage lots with covered and uncovered spaces available for rent by calling 2539673295 We understand parking is important and we will continue to keep parking in mind while we plan our projects Meanwhile, we have added curbside parking on Palmer Drive in Clarkdale and some parking lots in Greenwood you are PCS'ing or moving, please consider donating your used books to your Little Library in your community. We have seen books go fast and we are so excited to see them being enjoyed by all issue is still Initiative 253 967 2524 is incomplete 3460 253 912 3475 West: 253 912 3493 253 589 0523 At Your Service 1 888 578 4141 (24hrs) Do you have a needed repair, a suggestion, or a concern? LMH is committed to enriching the lives of military families through providing homes and vibrant communities. Your feedback is an important piece in helping us accomplish this goal, and we want to ensure we provide you with an avenue to initially address your needed repair, suggestion, or concern and the process to escalate it, should that be necessary Below is an outline of our easy Three Step process for and for feedback DAY DO's & DONT's
PCS
Set your cans out by 0600 on your pick up day or the night before Make sure your lid is closed all the way in order for LeMay to service Place cans within 5 feet of the drivable road
To better accommodate our residents, we have implemented rules that should help with parking space if followed
contact LMH General Management Office: 253 912 2111 STEP ONE Contact your District Housing Office Lewis East: 253 912 3485 Lewis Main: 253 912
Do not place trash inside the recycle cans Do not overfill your can. Do not place items next to your can All items must fit inside Do not leave your can street side for more than 24hrs Do you ever forget if tomorrow is trash day or trash and recycle? Scan the QR code to access LeMay's calendar to check which cans will be serviced this week Here are some helpful reminders to make your trash day a successful pickup DO's: DONT's:
opportunities
Do not park in front of near cans or dumpsters
If
PAGE 2 PARKING IN YOUR COMMUNITY TRASH
concerns
Lewis North:
OR Liberty
Cans should be placed with the opening toward the road. Cans must have a 3 foot clearance on all sides of the container
WehavesetupaSelfHelphereonJBLMwithacoupleitems thatresidentscanpickupatourwarehouseonNorthFort TheseitemswillbeavailableforpickupstartingSEPT1st2022. ListOfItemsAvailable 1poundgrassseedbags Furnacefilter 8oz touchuppaintandbrush(JBLMWhitecolor) Hosebibcovers(seasonalitem availableinthefall) Location: 7910PlantRoad JBLM,WA 98433 Hours:MONFRI8:00AM 4:30PM PleasebringyourMilitaryIDwhenpickingupitems *Grassseedwillbeavailabletoallresidentsnotonnoticetomoveout. PAGE 3 Self Help Is Here! STARTING SEPT 1st FIRST DAY OF FALL SEPT F22ND IRST DAY OF FALL SEPT F22ND DAY OF FALL SEPT 22ND Let's celebrate first day of fall with fall clean up. This is a great time to start cleaning up the areas of our home that tend to be forgotten or that we put off. Lets prep for the weather change! *Carport *Garage *Flowerbeds *Yards *Storage Sheds YawandahasbeenservingourJBLM familiesfor20years! Shestartedin 2002atthestartofourhousing privatization Shehasworkedinevery neighborhoodhereonJBLM Getto knowYawanda FavoriteDrink: CherryCoke FavoriteFood: AsianFood Hobbies: IlovewatchingAnimeand ridingmymotorcycle MilitaryAffiliation: Myfatherserved for30years ThankyouYawandaforyour commitmenttoourJBLMfamiliesand LibertyTeam
Upcoming Events SEPTEMBER 2022 PAGE 4 HaveYouDownloadedOurRewardsApp? Receiveannouncements,contributetothe communityboard,engage,andredeem pointsforgiftcards. Registerby scanningthis QRcode
August Event Photos
