A publication for the employees & volunteers of the Lexington County Health Services District
april 2014
2014 Recipients
Congratulations to the 10 outstanding nurses selected as 2014 LMC Gold recipients. Established in 2006, LMC Gold honors nurses within the Lexington County Health Services District who exemplify excellence in practice and commitment to the nursing profession. Nurses are nominated by their peers based on a number of criteria including professional involvement, excellence in practice, leadership abilities and contributions to the advancement of nursing as well as providing patients with the best of care. The nurses received their awards at a special recognition dinner at the Capital City Club in March.
Leanne Bradley RN, CAPA, CGRN Cysto/Endo
Lisa Lewis
RN, CCRN LMC Lexington Cardiac Rehabilitation
Lindsay Coppney
Michelle Gilland
Marianne Jones
MSN, RNC, IBCLC Mother/Baby
Frances Faulkner
RN, CNOR LMC Lexington Ambulatory Surgery Center
Pat Piepoli
Nicole Smith
Darlene Stowell
Stormy Walker
BSN, RN-BC
5th North Tower
BSN, RN-BC PCU
BSN, RN, CCRN Medical ICU
BSN, RN 8th Oncology
MSN, RN, CPHRM Risk Management
BSN, RNC-LRN Special Care Nursery
Intercom is published by LMC’s Marketing department. Editorial material and pictures are solicited and should be sent to Marketing. Materials submitted for publication will not be returned unless otherwise requested. The Marketing department reserves the right to accept or deny any article and/or photo for publication. For more information, please contact Sarah McClanahan at 936-7123 or email srmcclanahan@lexhealth.org. april 2014 INTERCOM 1
Patient Education Series Lecture in Sumter
How to Live a Heart-Healthy Lifestyle Next month, Mitchell W. Jacocks, MD, of Sumter Cardiology will speak about living a heart-healthy lifestyle at Lexington Medical Center’s quarterly patient education series in Sumter.
da Vinci technology inside an LMC operating room
New Surgical Technology at LMC Lexington Medical Center continues its commitment to providing state-of-the-art technology with its new da Vinci® Si™ surgical system. Commonly known as “robotic patients to have a minimally Robotic Steering surgery,” da Vinci enhances invasive surgery in cases Committee a surgeon’s ability to perform where they would normally Douglas Addy, MD minimally invasive surgical require a traditional open Marc Antonetti, MD, procedures, enabling patients procedure,” said Douglas FACS, ASMBS to experience a faster Addy, MD, an OB/GYN at Myron Barwick, MD, FACS recovery and fewer side Sandhills Women’s Care. Jeffrey Libbey, MD, FACS effects. Benefits of roboticda Vinci extends Andrea Pezzella, MD assisted surgeries may minimally invasive surgery Brian Willard, MD include: to the broadest possible Mary Anderson • Less pain; patient base. It can be used for a multitude of • Decreased blood loss; Tim Flint • Less scarring; specialties, including general Harriet Horton • Fewer complications; surgery, urology, gynecology, Maureen Spangler • Shorter hospital stays and transoral, pediatric, thoracic and cardiovascular recovery times. procedures. LMC will start using da Vinci da Vinci is a minimally invasive surgical system designed to facilitate complex surgery for gynecology, urology and general surgical while a surgeon remains at a console. Three cases in May of this year. arms hold instruments and a fourth arm is “From a urology perspective, we are a 3-D, high-definition camera. The controls now in a position to offer patients what is on the console mimic a surgeon’s hand considered standard of care for certain movements in real time. conditions that require surgical intervention. This surgical tool also provides surgeons Additionally, a robotics program is crucial for with superior visual clarity of tissue and a comprehensive cancer program. This is a anatomy, surgical dexterity and tremor necessary step in our goal to be a regional filtration, and improved ergonomics for leader in delivering quality cancer care,” said greater comfort. Brian Willard, MD, a urologist at Carolina “Robotic surgery can improve outcomes Urology Partners & Urology Surgery Center, for patients. The advanced technology and and chief of Urology at LMC. improved instruments make it possible for my 2 INTERCOM
Mitchell W. Jacocks, MD
Tuesday, May 6 at 6:00 p.m. Sumter Cardiology 540 Physicians Lane • Sumter, SC Light refreshments will be served and attendees will have the opportunity to ask questions.
For directions and future topics, visit SumterCardiology.com.
Lexington Medical Center has updated its Competency Assessment policy. Please review this revised policy on LexLoop, Policies and Procedures, Human Resources.
If you have any questions, please call 791-2131. april 2014
Meet the Chair
Each month, Guest Services will highlight a service expectation in Intercom.
Lexington Medical Center is pleased to announce that Jan Burt is the new chair of the Lexington County Health Services District board of directors. Appointed by board members in February, Burt will lead the 21-member LMC board for the next year. A lifelong Lexington County resident, Burt is senior vice president and city executive of the Cayce/West Columbia area for First Citizens Bank. She has an extensive community leadership background and more than 25 years of experience in the banking industry. Burt has been a member of the hospital’s board since 2007. Prior to her appointment as chair, she served as vice chair of the board, vice chair of the Finance Committee and chair of the Audit Committee. In addition to her work with LMC, Burt is a recent past chair of the Cultural Council of the Arts for Richland and Lexington counties. She also currently serves on the Midlands Citizens Committee on Judicial Qualifications, Foundation for the S.C. Commission for the Blind and Women in Philanthropy. Burt is passionate about serving the community that she calls home. At LMC, she’s proud of the hospital’s innovative programs and services, such as the growth of the Duke-
affiliated cardiovascular and oncology care programs, and the successful implementation of an electronic health records system. “I’m honored to serve as chair of the Lexington Medical Center board of directors,” Burt said. “I look forward to working with the board and hospital administration on opportunities to enhance the medical services that will meet the health care needs of our growing community in this ever-changing health care environment.” Burt graduated from the University of South Carolina in Columbia and the Graduate School of Banking of the South at Louisiana State University in Baton Rouge. She and her husband, Mark, live in Cayce, and have three sons. At its February meeting, members of the board also elected Richard Westbrook as vice chair and Dr. Tripp Jones as secretary. Westbrook is a senior vice president at South Carolina Bank and Trust in Columbia. Dr. Jones is a retired oncologist.
You’ve Been Served with Upgrades ServiceHub will be upgraded on April 30! This new version will have a sleeker design and innovative features that make it more intuitive than the current version. Because the upgrade will not require any major downtime, users can continue to submit their requests as usual. In-services are scheduled for March 31–April 2. Employees can register through e-Train to learn about the changes and how to use the new version. If you have any questions about the ServiceHub upgrade, please call Amanda Elías Vargas, interpreter coordinator, at 936-7979. april 2014
—————————————————— I will hold doors open and assist customers with packages, bags, etc. Patients and families are guests at Lexington Medical Center. When they arrive, it may not be the best time for them. This is one reason that it’s extremely important to take the time to assist patients and their families. We can leave lasting impressions that we care about and connect with them. Ensuring that patients and families have their belongings is another way that we can be present. Sometimes we need to think for patients and families because they are experiencing something completely different from their “normal” day. Opening doors and assisting with belongings are just two ways that we can show our commitment to their care. —————————————————— I will smile, make eye contact and speak in hallways as well as within my work area to patients, families and co-workers, demonstrating friendliness, attentiveness, concern and caring. We have many opportunities to show our concern to patients and families. When escorting them around the hospital, it is essential to make a connection through pleasant conversation, smiles and greetings. We can also connect with our guests by ensuring that someone escorts them to their next destination and introducing ourselves as we walk with them. Additionally, introducing patients to receptionists at each destination makes their transition to LMC even easier!
INTERCOM 3
F OUNDATION F OCU S Gifts from the Lexington Medical Center family and the community make it possible for the Lexington Medical Center Foundation to support our mission — providing quality health services that meet the needs of our community.
News from the Board Lexington Medical Center employees continue to “Be the Difference” in 2014 by supporting the UEF! This year’s Universal Employee Fund campaign ends on April 11 with celebration lunches throughout the health district. Through UEF, the Lexington Medical Center Foundation is able to assist hospital employees in an emergency or severe hardship as well as to provide items and services that enhance patient care. Additionally, funds support Pastoral Care, the Cancer Care Fund and other programs.
Celebration Luncheons C at e r ed b y S o u t h e r n W ay ——————————————— LMC Lexington
Tuesday, April 8 11:00 a.m.–2:00 p.m. ——————————————— LMC Extended Care
Wednesday, April 9 11:00 a.m.–2:00 p.m.
The Lexington Medical Center Foundation and its board of directors would like to recognize Debbie Knight, who retired from the Foundation board in February after more than 10 years of service. She served on numerous committees, including fundraising, grants, gala planning and Women of Hope. Knight will remain involved with Women of Hope, and the Foundation appreciates her continued dedication and hard work. The Foundation board is also excited to welcome Erin McCaskill and Lester “Chip” Johnson Jr. McCaskill and her husband, Rich, reside in Chapin. She is a corporate member of the Foundation with First Citizens Bank. She also serves as a member of the Corporate Roundtable and on the Women of Hope council. McCaskill designs and co-leads the annual Wine on the River event. Johnson and his wife, Laura, are Lexington residents. He is a Foundation Gold Founder who has served as a Corporate Roundtable member for multiple years. A graduate of the LMC Ambassador Program, Johnson now represents past participants and the Corporate Roundtable at program presentations.
——————————————— Main Campus 2nd & 3rd Shift
Wednesday, April 9 10:00 p.m.–12 midnight
Renee Dooley, development and major gifts officer, and Thad Westbrook, chair of the LMC Foundation board of directors, presented a service appreciation plaque to Debbie Knight.
Women of Hope Women of Hope recently partnered with Harvest Hope Food Bank after a faulty sprinkler cost the pantry almost $10,000 in food. Women of Hope placed collection bins at several locations in the hospital’s network and filled eight of them. Members and their friends also LMC employees, patients and visitors donated a assembled 160 variety of food items. boxes of food for families in need at Harvest Hope Food Bank. Women of Hope is a membership program of the LMC Foundation that brings women together to affect the health of the community. For more information, contact the Foundation at 791-2540 or lmcfoundation@lexhealth.org.
——————————————— LMC Irmo
Thursday, April 10 11:00 a.m.–2:00 p.m. ——————————————— Main Campus Day Shift
Friday, April 11 11:00 a.m.–2:00 p.m. 4 INTERCOM
Jana Medlin and Samantha Ingram, members of Women of Hope, assemble boxes of food for Midlands families. Harvest Hope Food Bank picked up full donation boxes from LMC.
Visit facebook.com/lmcFoundation for more information about Foundation news and events. Be sure to “Like” the page to stay up-to-date on all LMC Foundation events! april 2014
drive
play
dress
cook write
It’s Time
Live Life to the Fullest with Occupational Therapy April is National Occupational Therapy Month, but not many people know how it can help their patients. Here are some common occupational therapy questions:
My patient doesn’t have a job. Why does he need an occupational therapist? The word “occupation” is defined as “any activity for which a person is engaged.” Occupational therapists (OTs) identify physical and mental deficits that prevent an individual from doing what he or she needs to do in daily life. What will an OT do with my patient? Is it like physical therapy? OTs and physical therapists (PTs) work closely as a rehabilitation team. PTs work with patients to improve mobility. OTs help patients regain the ability to safely perform activities of daily living (ADLs). You
may see OTs assessing balance while patients put on socks or working on standing tolerance when patients brush their teeth at the sink. How does someone become an OT? Occupational therapy is now a master’s degree program. After graduating from high school, it takes about six years of college and clinical education to take the board exam. Classes include human anatomy and neuroscience, courses from pediatrics to geriatrics and developmental science. After passing the board exam, OTs are licensed by the state and certified nationally.
How is an OT assistant different from an OT? Certified occupational therapy assistants (COTAs) earn an associate degree after graduating high school. They become licensed by the state once they pass the national board exam. COTAs carry out individualized treatment plans developed by OTs to ensure patients reach practical goals. I think my patient could benefit from occupational therapy. How do I set it up? Physicians may prescribe occupational therapy by ordering “Occupational Therapy Evaluate and Treat.”
for Junior Volunteers Volunteer Services is accepting applications for the Junior Volunteer program. Students between 14 and 17 years old are encouraged to apply for the eight-week summer program that begins on June 16. Volunteering can help teens improve their self-esteem, learn responsibility and develop new social skills. It can also help them receive scholarships for higher education. Applications for the Junior Volunteer program are available in Volunteer Services. For more information, contact Georgia Edmundson at 791-2573.
Talk Join Lexington Medical Center for a free Physician Lecture Series For more than 40 years, Lexington Medical Center has been dedicated to improving the health of its community through early education, detection and diagnosis of disease and illness. The hospital’s free monthly physician lecture series is one way it supports this commitment.
Advances in Surgical Management of Thyroid Disease
Physicians provide information on topics most relevant to your health and answer your questions. Recent lectures have focused on memory loss, acute heart attacks and stroke.
Lexington Medical Park 1 Auditorium
If you would like promotional materials for any of the LMC lectures for patients in your area, contact Marketing at 791-2191.
the Talk
Melanie W. Seybt, MD • Lexington ENT & Allergy
MONDAY • APRIL 28 • 6PM Lexington Medical Center
Physician
Light Refreshments. Free to the Public. Visit LexMed.com for upcoming topics and dates. april 2014
INTERCOM 5
practice profile
Lexington Medical Center is pleased to welcome Melanie W. Seybt, MD, to the hospital’s network of care. She joins Andrew P. Battiata, MD, and Edward A. Woody, MD, at Lexington ENT & Allergy. This team of board-certified otolaryngologists specializes in the diagnosis and treatment of ear, nose, throat, and head and neck disorders. A cum laude graduate of Vanderbilt University in Nashville, Tenn., Dr. Seybt earned her medical degree from the Medical College of Georgia in Augusta. After completing her otolaryngology/ head and neck surgery residency, and serving as chief resident at MCG, she became one of the few surgeons to complete specialized fellowship training in endocrine head and neck surgery. Dr. Seybt also traveled to Italy and Korea to further develop her expertise in minimally invasive and remote-access thyroid surgery. Dr. Seybt continues to enhance her practice
with clinical research, participating in numerous presentations, lecturing at MCG as well as local and national otolaryngology organizational meetings, and co-authoring publications, book chapters and a book, Thyroid Surgery: Preventing and Managing Complications. With extensive experience in both surgical and non-surgical treatment of head and neck disorders, including thyroid disease, head and neck surgical oncology, and pediatric ENT, Dr. Seybt is most interested in general ear, nose and throat disorders as well as minimally invasive thyroid and parathyroid surgery. “I am excited to join this outstanding network of physicians. The collaborative approach to patient care allows us to bring world-class medicine to the Midlands,” said Dr. Seybt.
A Lexington Medical Center Physician Practice
Now Accepting Patients Lexington-ENT.com Lexington Medical Park 2 146 North Hospital Drive, Suite 120 West Columbia, SC 29169 (803) 936-7530
Getting “Cocky” at Carroll Campbell Place Football and fun were in the air at Carroll Campbell Place, Lexington Medical Center’s Alzheimer’s care facility, on February 28. Cocky and Devin Washington, a redshirt freshman defensive end at the University of South Carolina, visited residents to commemorate the success of the school’s football team. Families and friends of Carroll Campbell Place residents helped to arrange the special afternoon. Approximately 100 people attended the event to celebrate with residents, take photos with Cocky and Washington, and relive their favorite Gamecock moments. In fact, one of the residents at Carroll Campbell Place is a Gamecock football letterman from the class of 1957. “Lexington Medical Center thanks the USC Athletics department for allowing these wonderful ambassadors to brighten the lives of our residents during their visit. We welcome them back anytime,” said Wayne Stowe, vice president of LMC Extended Care and Carroll Campbell Place.
6 INTERCOM
april 2014
EHR Tip: Super User Forums Did you know that in addition to logging a HEAT support call, you have extra LMConnect Physician Network EHR resources at your fingertips? The LMConnect Physician Network EHR Super User forums are online video conferences that include live demonstrations in the LMConnect Physician Network EHR and Q&A. Starting in April, these forums will be scheduled at 1:00 p.m. on the last Thursday of each month. Available via LexLoop, the Physician Network Services intranet page is a one-stop shop for resources, such as “How To” documents, training schedules and downtime information. Use the EHR Communications link to be directed to this information as well as links to upcoming Super User forums and past recorded sessions. Access these resources and others from any computer with an Internet connection within the Lexington County Health Services District. If you are already live on LMConnect Physician Network EHR and have questions, please log a HEAT ticket via LexLoop and a member of Team Green will be happy to assist you.
Weight Watchers® Attend traditional Weight Watchers classes with the convenience of meeting at Lexington Medical Center. Sessions last 10 weeks and cost $98 (payroll deduction available). A new session begins on Tuesday, April 8. Join the many LMC employees who have seen great success with this program. Meetings are on Tuesdays at 11:00 a.m. and 12:00 p.m. in Lower Level Classroom 4. Contact Amanda Castles at abcastles@lexhealth.org to register. For complete information on Wellness Path programs and benefits, visit lmcWellnessPath.org.
april 2014
At Lexington Medical Center, our Medical Staff leaders are dedicated to serving our patients and community. They serve on hospital committees and as medical directors, but they also spend time with their families and have interesting hobbies. Each issue, Intercom tells their stories from “Inside the Doctors Lounge.” ————————————————————————————————————
Meet Dr. Paul M. Kirschenfeld Quadruple Board-certified Physician. Medical Director of ICU. Father. Intensive Care Committee Chair. Stair Master. For Dr. Kirschenfeld, practicing medicine was a family affair. His father and uncle were internists, and because he would go on rounds with his father, Dr. Kirschenfeld became very comfortable in hospitals. “I made the decision to become a doctor when I was 10 years old — maybe even earlier,” he said. Dr. Kirschenfeld graduated from the University of Alabama 1. W hat is your favorite word? in Birmingham and completed his residency and fellowship at Roll Tide (It’s one Hahnemann University Hospital in Philadelphia. Board certified word in Alabama) in internal medicine, pulmonary disease, critical care medicine 2. What is your and sleep medicine, he selected each specialty for specific least favorite reasons. “Internal medicine involves problem solving and the word? ability to help people in the process. Critical care demands Impossible quick decisions, organization and attention to detail with access 3. What sound or to the latest technology. Pulmonary and sleep medicine give noise do you me the opportunity to solve different sets of problems in the love? The pop of a tennis ball outpatient setting.” hitting racket In addition to providing patient care at Lexington Medical strings Center, Carolina Pulmonary and Lexington Sleep Solutions, 4. What sound or Dr. Kirschenfeld serves as chair of the hospital’s Intensive Care noise do you Committee and medical director of its ICU. “Our interdisciplinary dislike? My team has made great strides in weaning very sick, mechanically alarm clock on ventilated patients from sedation, and increasing their strength Monday mornings and mobility. Working with dedicated ICU staff to improve patients’ lives is a very rewarding experience.” But Dr. Kirschenfeld’s commitment to ICU doesn’t end with these roles. He serves on the Performance Improvement and Pharmacy & Therapeutics committees, which allow him to learn about other areas at LMC. “We can incorporate this knowledge into making the ICU a more efficient, safer environment for our patients.” This June, Dr. Kirschenfeld and his wife, Hannah, will celebrate 37 years of marriage. She is a dentist practicing at Fort Jackson. Their son, Aaron, is a graduate of Duke University in Durham, N.C., and is pursuing dual graduate degrees in law and information science at the University of North Carolina at Chapel Hill. In his free time, Dr. Kirschenfeld enjoys playing tennis, cycling, collecting wine and watching sports. He also participates in the American Lung Association’s Fight For Air Climb, which raises money for lung disease research. Last year, he climbed 25 flights of stairs, finishing 1st in his age group and 5th overall! INTERCOM 7
in the SPOTLIGHT Awards, Honors & What’s Happening with LMC Employees
LMCEC Employee of the Month Congratulations to Nancy Livingston on her selection as Employee of the Month. Nancy was a social worker at LMC Extended Care for 12½ years before retiring at the end of March. She was dedicated to the residents and always went above and beyond for them. She is married with one son and two beautiful granddaughters. In her free time, Nancy enjoys scuba diving, snow skiing, motorcycle riding, sailing, canoeing and reading.
Employee Changes/ Additions
Recognition
Lexington Internists would like to welcome Kristen Childs, business office associate, and Janice Gordon, medical office technician.
Congratulations to Ping Chen, a Chinese interpreter in Interpreter Services, on obtaining her U.S. citizenship.
• • • • • • • • • • • • • • • • • • • • • •
Southeastern Neurology & Memory Clinic would like to welcome Sylvietta Copeland, medical office technician. • • • • • • • • • • • • • • • • • • • • • •
LMC Batesburg–Leesville would like to welcome Jeannie Doyle, LPN, Timothy Riley, RN, and Amanda Warner, business office associate. • • • • • • • • • • • • • • • • • • • • • •
Lexington Endocrinology is proud to welcome Meagan Gentry, business office associate. • • • • • • • • • • • • • • • • • • • • • •
Lexington Cardiology would like to welcome Raquel Hamilton, AGACNP, BC. • • • • • • • • • • • • • • • • • • • • • •
Lexington ENT & Allergy would like to welcome Tara McCarty, audiologist, Ashlie Rolfe, medical office technician, Laura Tenbrunsel, audiologist, and Michele Turner, audiologist. • • • • • • • • • • • • • • • • • • • • • •
LMC Swansea would like to welcome Angela Merck, radiology technologist. • • • • • • • • • • • • • • • • • • • • • •
Congratulations to Shanna Siehr on her promotion to cash applications supervisor for Physician Network Finance.
Retirement Congratulations to Sandra Rose, laboratory registrar, on her retirement. Sandra served LMC for 11 years. 8 INTERCOM
We all know Lexington Medical Center employees are a dedicated group. Intercom wanted to see how our staff members give their time. We discovered that many employees give back to their communities. This column highlights the “Good Works” of LMC employees.
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Congratulations to Maria Montiel, RN for 6th Medical, and Joy Talde, clinical coordinator for 6th Medical, on achieving national certification. • • • • • • • • • • • • • • • • • • • • • •
Congratulations to Emily York, exercise physiologist in Cardiac Rehab, on passing the American College of Sports Medicine’s registered clinical exercise physiologist certification exam. She is the ninth exercise physiologist in S.C. to earn this prestigious certification.
Wedding Bells Best wishes to Lynn MacDonald, AP/ Payroll manager, on her marriage to Michael Coggins. The couple wed on February 1.
Fight For Air Climb Join Carolina Pulmonary and Critical Care in the Fight For Air Climb 2014! This is your chance to raise money and fight for the millions of people battling lung disease. On May 31, Team Airway to Heaven will climb 479 steps in the Capitol Center to honor those who cannot breathe on their own. For more information or to join the Airway to Heaven team, contact Jamie Denard at 256-0464 ext. 5362 or Jennifer Rogers at
The Environmental Services administrative staff maintains Weed Drive in Irmo.
Environmental Services For more than three years, the administrative staff of Environmental Services has adopted roads in the community. In February, Dale and Mary Thompson, William Thompson, Gil and Matthew Goncalves, Ann and Chuck Lyons, and Al and Annette Holladay cleaned 1.7 miles on Weed Drive in Irmo and collected nearly 300 pounds of trash, including three full bags of cans. The Environmental Services team also removed 25 bags, or 400 pounds, of roadside litter last November. Adopt-A-Highway began in S.C. in 1988. As part of the program, concerned citizens join forces to pick up and clean stretches of roadway. These efforts help to prevent people from littering, enhance quality of life throughout the Midlands and save tax dollars through volunteer public service. “Like parking lots, entrances and hallways at our facilities, community roadways set a tone for each area. We believe that maintaining our environment is essential to having a healthy lifestyle and community. What better way to show our concern than to reach out and help,” said Al Holladay, assistant director of Environmental Services.
256-0464 ext. 8322. april 2014