december 2013
A publication for the employees & volunteers of the Lexington County Health Services District
LMC Celebrates Patient Satisfaction The 2013 Fall Celebration and Lexy Awards marked another successful year in patient satisfaction at Lexington Medical Center.
Employees enjoyed lunch while applauding departments and co-workers for their incredible work in patient services, Press Ganey scores and state-of-the-art programming. Top scores in patient satisfaction consistently demonstrate our dedication to the community in providing excellent health care services with compassion.
Most Creative Effort Toward Patient Satisfaction: LMC Lexington Surgery Best Customer Service Success Story: LMC Irmo Surgery Best Process Improvement:
2 Winners • MICU, Physical Therapy, Respiratory, Center for Best Practice, Pharmacy, Nutrition Services and Carolina Pulmonary and Critical Care Physicians: Immobility in the ICU Environment • Emergency department, EKG and Cardiovascular: Stat EKGs Best Employee Engagement Activities: Irmo Urgent Care Best Demonstration of Teamwork: Intermediate ICU Pod 2, Rehab Services and Discharge Planning Service Champions: Administrative: Angela Lown, business office associate, Lexington Family Practice White Knoll Clinical Service: Sarah Stutts, RN, Southern Surgical Group Support Service: Deena Vernon, Environmental Services assistant Patient Support: Jean Norris, Radiology nurse technician
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Intercom is published by LMC’s Marketing department. Editorial material and pictures are solicited and should be sent to Marketing. Materials submitted for publication will not be returned unless otherwise requested. The Marketing department reserves the right to accept or deny any article and/or photo for publication. For more INTERCOM 1 information, please contact Stephanie Givens at 935-8848 or email sngivens@lexhealth.org.
Medical Director of Cancer Services
Cancer Symposium
Lexington Medical Center has appointed Quillin Davis, MD, as Medical Director of Cancer Services. This position is a new role that coordinates oncology services for the hospital. Dr. Davis will act as a liaison between Administration, oncology physicians and support staff, and continue in the development and oversight of clinical research in the hospital and oncology practices. Dr. Davis has also been named chair of the Cancer Committee. He will continue to fulfill institutional requirements and standards to maintain certification, such as the Commission on Cancer accreditation, while providing quality patient care. “I am honored to be given the opportunity to take a leadership role in oncology for our network,” said Dr. Davis. “I believe we
have the premier cancer program in the Midlands, and I hope to help the hospital continue to grow into a regionally recognized cancer program of excellence.” Dr. Davis is enthusiastic to meet the challenges of providing excellent oncology care in a time when it is important to have a strong and well-coordinated cancer program in the Midlands.
LMC Receives Employer of the Year Award Lexington Medical Center has received the Employer of the Year Award from the South Carolina Division on Career Development and Transition. This award is presented to an employer or business that has shown remarkable commitment to promoting or providing employment opportunities to students with disabilities. Student volunteers worked in Environmental Services, Nutrition Services and Volunteer Services, and were afforded real-life employment experiences. Ann Lyons of Environmental Services taught students about recycling needs. Andre Heatley and Jim Lassiter of Nutrition Services worked with students to introduce new skills, resulting 2 INTERCOM
in part-time employment for one of the volunteers. Tim James, executive director and vice president of the LMC Foundation, along with Ann Bethea and Georgia Edmundson of Volunteer Services were instrumental in keeping the volunteers connected with hospital departments and liaisons. The student volunteer program introduces valuable tools and skills for participants to enter the workforce. The program also boosts self-esteem and confidence in a positive and nurturing environment.
LMC hosted the Fall 2013 Symposium with Duke Medicine on Friday, November 15. The symposium focused on advances in detection, diagnosis and treatment of lung cancer. Attendees learned the current guidelines for providing optimal care to patients at high risk for developing lung cancer and about the advances in the management of lung cancer, including new drugs and associated side effects. Speakers discussed multiple subjects including screenings for lung cancer, updates in videoscopic lung surgery, bronchoscopic diagnostics and updates in lung cancer pharmacology. LMC physicians affiliated with the program included Myron Barwick, MD, FACS; Jared Christensen, MD; Quillin Davis, MD; Francis Dayrit, MD, FCCP; Joshua Lawson, MD; Steven Madden, MD; Steven Marra, MD, FACS; Neal Ready, MD, PhD; Chelsea Stillwell, MD; and James Wells, MD. LMC’s cancer program is affiliated with Duke Medicine to provide state-of-theart cancer care for cancer patients in our community. This collaboration allows LMC patients to have access to Duke’s excellence in cancer patient care, clinical research and education. Importantly, the oncology affiliation with Duke allows LMC to increase patient access to cutting-edge clinical trials, exposing people in the Midlands to a wide range of the most promising cancer treatments currently available in the nation. Duke also offers the hospital guidance in areas including oncology clinical practice, program development and continuing medical education.
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ICD-10 is coming October 1, 2014!
Is your documentation ready? ICD-10 is officially replacing ICD-9 on October 1, 2014. Documentation is key! Let’s take a look at the difference in the specificity of ICD-9 vs. ICD-10: ICD-9
ICD-10
943.31: Full-thickness skin loss due to burn (third degree NOS) of forearm
T22.311A: Burn of third degree of right forearm, initial encounter
What’s the difference? With ICD-9, if a patient came in for a burn on her right arm, and then again for a burn on her left arm, the ICD-9 code would be the same for both. In the ICD-10 code set there are separate codes that identify right versus left arm and whether the injury is the initial or subsequent encounter. Be on the lookout for more information on how the transition to ICD-10 will affect Lexington Medical Center, the Physician Network, Community Medical Centers and Extended Care in upcoming issues of Intercom.
LMC Laces up for the Governor’s Cup Lexington Medical Center was the title sponsor of the 2013 Governor’s Cup Road Race on Saturday, November 9. With more than 2,000 people registered, this year’s race was the largest in event history. More than 275 hospital employees joined highly competitive runners from around the world and the Midlands. Children from 15 elementary schools raced in the one-mile Kids Run. The LMC Governor’s Cup Road Race is one of the oldest continuously operated road races in the Southeast. Participants started on Gervais Street, ran through Columbia neighborhoods and crossed the finish line at the Horseshoe on the University of South Carolina campus. Proceeds from the race benefit Girls on the Run, a program for girls in third grade through eighth grade that inspires girls to be joyful, healthy and confident by using curriculum that creatively integrates running.
At Lexington Medical Center, our Medical Staff leaders are dedicated to serving our patients and community. They serve on hospital committees and as medical directors, but they also spend time with their families and have interesting hobbies. Each issue, Intercom tells their stories from Inside the Doctors Lounge. ———————————————————————————————————————————————————————————
Meet Emilio Perez-Jorge, MD, FACP Physician. Father. Infection Control Committee Member. World Traveler. Emilio Perez-Jorge became a doctor because he wanted to help people. “My career provides a tangible and personally satisfying way to better people’s lives.” Dr. Perez-Jorge graduated from the University of Valencia College of Medicine and Dentistry in Spain and completed his internal medicine residency at St. Francis Hospital of Evanston in Illinois. He then fulfilled an infectious disease fellowship at Wright State University’s Boonshoft School of Medicine in Dayton, Ohio. His penchant for problem solving steered his career path. “My specialty allows me to use clinical knowledge and diagnostic skills every day.” Dr. Perez-Jorge is also a member of several of the hospital’s medical staff committees and oversees infection control at the hospital. “I enjoy the interaction with a multi-disciplinary team of committee members.” Outside Lexington Medical Center, Dr. Perez-Jorge and his wife of 19 years, Nancie, have a 15-year-old son, Santiago, and a 9-year-old daughter, Soraya. The family has a dog and a hamster. He enjoys playing tennis, biking, family reunions and road trips. december 2013
1. W hat is your favorite color? Red 2. W hat is your favorite and least favorite word? “Done” and “Impossible” 3. W hat sound or noise do you love? The sound of my kids having a good time 4. W hat sound or noise do you hate? My beeper going off 5. W hat item can’t you live without? Smartphone 6. I f you weren’t a physician, what would you be? I wouldn’t be anything else.
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Recognizing Pastoral Care Week Lexington Medical Center observed Pastoral Care Week with its annual awards banquet on Tuesday, October 22. This year, chaplains and associate chaplains gave a total of 12,719 hours of professional service to Lexington Medical Center. Nelson Walls received the Harold Von Nesson Award, which honors chaplains who go the “extra mile” for patients. Jacinto Aguilar received the Bill Price Award, an accolade that is voted on by clinical staff at the hospital. The department also honored Nina Yarborough of Volunteer Services with its Servant’s Heart Award for her help with new chaplain orientation. ———————————————————— ——————— Top Giving Hours Top Volunteer Paul Kerr with Teresa Pryor Wayne Kinyon Ira Culbreath 672.5 hours of Rus Stilwell Ruth Marshall James Gibson professional service Ernie Pollock Nelson Walls Sallie Joe
EHR Tip: PACS ImagelinK Viewing Radiology Images in EHR The LMConnect Physician Network EHR has been fully integrated with Radiology since May 2013. As a result, imaging orders that are placed in the office and urgent care settings are transmitted electronically into the Picture Archiving and Communication System (PACS). Locations that utilize PACS can perform digital radiographic imaging rather than processing X-ray films. After Lexington Medical Center radiologists interpret the images, a radiology report is electronically available to the ordering provider via a Verify Patient Results Task. Each radiology result generated
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using PACS includes an Imagelink icon. This button, located in the upper right-hand corner of each report, allows users to access the digital images stored on PACS. Providers can click the Imagelink button and view PACS images associated with the findings described in the radiology report. All electronic radiology reports received in EHR are available within the patient’s Chart Viewer beneath the Diagnostic/Imaging section.
Ronald G. Myatich, MD, FACS
Raymond S. Fryrear ll, MD
Nicholas A. Limperos, MD
Introducing Same Day/Next Day Surgery to the Midlands Lexington Medical Center now offers Same Day/Next Day Surgery. This first-in-the-Midlands program gives patients a convenient option for surgical treatment. Consultations are scheduled daily with procedures performed that afternoon or the next morning in Outpatient Surgery at the main hospital or at the Irmo Outpatient Surgery Center. The Same Day/Next Day Surgery program is part of Southern Surgical Group. Drs. Raymond S. Fryrear II, Nicholas A. Limperos and Ronald G. Myatich are able to enhance patient care with this new service. Same Day/Next Day Surgery includes procedures for melanoma, superficial wounds, soft tissue tumors, diagnostic procedures for muscle, temporal arteries and oncology, vascular port placement, and surgeries for gallbladders, hernias, breast cancer and anorectal conditions. Other procedures may also be available in the Same Day/Next Day surgery program. Patients should speak to their doctor. Same Day/Next Day Surgery offers many advantages to patients including lower overall cost, minimal wait time until surgery and, in some cases, less time away from work or family. “Same Day/Next Day Surgery keeps a patient’s time, expenses and care at the forefront,” said Dr. Fryrear. “Importantly, patients with a possible cancer diagnosis may no longer have to wait to be scheduled for a surgical procedure.”
A Lexington Medical Center Physician Practice
Lexington Medical Park 2 • 146 North Hospital Dr., Suite 310 West Columbia, SC 29169 936-8901 • SouthernSurgical.com december 2013
F O U N DATI ON F OC U S Policy Updates Lexington Medical Center has updated the Travel and Business-Related Expenses Reimbursement Policy. Please review these revised policies on LexLoop, Policies and Procedures, Human Resources. If you have any questions regarding LMC policies, call Human Resources at 791-2131.
Holiday Hours
————————— Tuesday, December 24 5:45 a.m.–12:00 p.m. ————————— Wednesday, December 25 Closed ————————— Thursday, December 26 5:45 a.m.–12:00 p.m. No group fitness classes. ————————— December 31 5:45 a.m.–12:00 p.m. ————————— Wednesday, January 1 Closed ————————— “Like” us on Facebook for the latest Health Directions and Wellness Path events as well as nutrition and exercise tips.
facebook.com/ lmcHealthDirections
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Gifts from the Lexington Medical Center family and the community make it possible for the Lexington Medical Center Foundation to support our mission — providing quality health services that meet the needs of our community.
Community Support The Lexington Medical Center Foundation sends a special thank you to our friends at Belk and Columbiana Centre for a wonderful Pink Promise event. More than 1,500 people pledged to get mammograms. Each Pink Promise represents a gift to the LMC Foundation to continue supporting those who are fighting cancer. Thank you to our friends at Burkett, Burkett & Burkett, CPA, PA, for hosting a fun-filled Ladies Night Out to benefit the Crystal Smith Fund, which supports those with breast cancer. (See photos on right) We are also blessed to have young community members who are eager to make a difference. The Airport High School Volleyball Team hosted its third annual Spike for a Cure on October 14. We appreciate this group of young ladies, their parents and coaches for their hard work and desire to help patients battling cancer.
Giving Back to Public Safety
The Gift of Giving
We are honored to announce that our generous donors have made it possible to begin to purchase life-saving vests for Public Safety officers.
Are you unsure what to give those on your holiday list? You may want to remember or honor a loved one this holiday season.
Tim James, vice president and executive director of the Foundation, and Don McKnight, a longtime LMC volunteer, presented the first vest to Officer Jim Lynch. “Our officers are trained to handle adverse situations, but human nature is hard to predict. It’s comforting to have an extra layer of protection for worst-case scenarios,” said Bryan Schumpert. Thank you to Public Safety for keeping patients, visitors and employees safe. If you would like to help protect Public Safety personnel, you can make a donation for a safety vest online at LMCFoundation.com or call the Foundation at 791-2540.
A gift to the Foundation is a meaningful way to make a difference. A donation can be designated for any Foundation initiative and the honoree or his or her family will receive a letter that acknowledges your gift. For more information, call the Foundation at 791-2540.
For more information about Foundation news and events, visit facebook.com/lmcFoundation. Be sure to “Like” the page to stay up-to-date on all LMC Foundation events! INTERCOM 5
Halloween Fun Lexington Medical Center enjoyed Halloween festivities with contests and costumes.
Pumpkin Carving Contest Winners The Sunset Café hosted its annual pumpkin-carving contest on October 31.
Child Development Center
First Place:
Second Place:
Third Place:
Tina Finders, Nutrition Services
Kim Potter, Riverside Surgical Group
Karen Russ and Lori Widgeon, Women’s Imaging Center
Superheroes, villains, ferocious and cuddly animals, and more begged the question “Trick or Treat” as children paraded through the Lexington Medical Center halls in their Halloween costumes on October 31.
Lexington Oncology Dressed Up!
West Columbia Internal Medicine Employees dressed up as superheroes and hosted a “Ghoulish Grub” contest.
Most Disgusting:
Tastiest:
Most Creative:
Rat Splat by Hermina Lloyd
Spooky Trifle by Lisa Henninghan
Dirty Wax Q-tips by Melissa Taylor
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december 2013
Join Lexington Medical Center and The Salvation Army of the Midlands for Scrub Day!
The Lexington Medical Center Volunteer Auxiliary is selling Christmas tree lights. As part of the annual fundraiser, individuals or groups may purchase lights in honor or remembrance of someone.
Don’t Forget...
During this event, volunteers will help sort Christmas gifts for families in the Midlands. Sign up on LexLoop for a morning or afternoon shift — whichever fits your schedule. And don’t forget to wear your scrubs! —————
Please call 936-4186 for more information.
Tuesday, December 10 8:30 a.m.–12:00 noon or 1:30–4:30 p.m. S.C. Fairgrounds Ruff and Hampton Buildings
Enter the State Fairgrounds from the main entrance on Rosewood Drive. General Parking is adjacent to the “rocket.” Snacks and drinks will be available for all volunteers.
This person will receive a card letting them know that you purchased a light in their name. Each light costs $5 and all proceeds benefit the Emergency Care Fund. ————————
Free flu vaccines available Monday–Friday from 7:30 a.m.–4:00 p.m. for employees, volunteers and chaplains at Employee Health. No appointment necessary. december 2013
Christmas Tree Lighting Tuesday, December 10 4:00 p.m. North Tower Atrium For more information, please call 791-2573.
Employees, physicians, chaplains, volunteers and their families are invited! INTERCOM 7
in the SPOTLIGHT Awards, Honors & What’s Happening with LMC Employees
LMCEC Employee of the Month Congratulations to Alma Brown on her selection as Employee of the Month. Alma has been employed at Lexington Medical Center Extended Care as a certified nursing assistant for 15 years. Her caring heart and patience are a source of comfort to residents. Alma is married and has two children. In her free time, she enjoys traveling, reading, dancing and gospel music.
The Lexington Medical Center Christmas Commercial is on the air. This year, the commercial features the musical talents of LMC employees.
Employee Changes/Additions Recognition Lexington Oncology would like to welcome Stephanie Gentile, office RN; Deana Lovette, medical office associate IV; Karen Martin, medical office associate IV; Tina McGready, clinical oncology research assistant; and Tiffany Rivera, medical assistant. • • • • • • • • • • • • • • • • • • •
Carolina Women’s Physicians welcomes Kellee Rigo, medical assistant, and Angel Voorheis, medical office technician. • • • • • • • • • • • • • • • • • • •
Palmetto Family Medicine welcomes Travis Stuckey, physician assistant.
Congratulations to Jessica Backman and Sabrina Lytes of Lexington Oncology on their promotions to business office associates. • • • • • • • • • • • • • • • • • • • • • • • • • •
Congratulations to Carol Beckett, MSN, RN, ACNS-BC; Marsha Powell, RN, MSN, CV-BC; and Jean Sabourin, MSN, RN, CCRN-CMC-CSC, MBA, with the Center for Best Practice for obtaining Master of Science in Nursing degrees. Carol Beckett and Jean Sabourin have also obtained Adult Clinical Nurse Specialist certification. • • • • • • • • • • • • • • • • • • • • • • • • • •
Congratulations to Beth Strickland in Information Services for achieving the American Board of Imaging Informatics (AABI) Certified Imaging Informatics Professional (CIIP) designation.
Think Outside of the Cake Box
Holiday Recipe
Red Velvet Cupcakes Yields 12 cupcakes. Ingredients:
Cooking Instructions:
1 c canned beets, drained
1. P reheat oven to 350°F. Drop paper liners into a 12-cup regular muffin pan.
1/2 c reduced-fat buttermilk, divided 1/2 tsp white vinegar 1/2 tsp vanilla extract 3/4 c plus 2 T unbleached all-purpose flour 6 T unsweetened natural cocoa, plus 1–2 T for decorating 1/2 tsp baking powder 1/2 tsp baking soda 1/2 tsp ground cinnamon 1/2 tsp salt, preferably kosher 1/3 c canola oil, chilled 3/4 c sugar 1 large egg, cold 8 INTERCOM
2. Working a knife up and down in a measuring cup, coarsely chop beets. Place beets in blender, add 1/4 cup buttermilk and whirl until beets are finely chopped. Add remaining buttermilk, vinegar and vanilla, and whirl to a pureé, making sure no lumps of beet remain. Set beet mixture aside.
“God Rest Ye Merry Gentlemen” is sung throughout hospital departments while a family prepares for the miracle of life. Our hope is that this commercial provides a message of comfort and joy, which is what we try to provide to our patients throughout the year. You can watch the LMC Christmas commercial on the hospital’s YouTube channel or during your favorite Christmas TV show this holiday season.
Cream Cheese Frosting Yields 2/3 cup Ingredients:
and beat until combined. Sift dry ingredients into bowl and mix, either on low speed or by hand until combined with wet ingredients. Divide batter evenly among lined muffin cups, filling each about two-thirds full.
3. I n small bowl, combine flour, 6 tablespoons of cocoa, baking powder, baking soda, cinnamon and salt, and set aside.
5. Bake cupcakes for 28–30 minutes, or until tops feel springy and when a cupcake is lifted out, its bottom feels springy, too. Immediately transfer cupcakes to wire rack and cool completely before frosting. Cupcakes are best when stored overnight at room temperature in covered container.
4. In medium bowl, combine cold oil and sugar. With hand mixer on medium speed, mix until sugar is evenly moistened. Add cold egg and beat at high speed until mixture resembles mayonnaise and sugar is almost completely dissolved, about 90 seconds. Add beet mixture
6. I ce each cupcake using about 1 tablespoon of frosting. Place remaining cocoa in a strainer and sprinkle it over frosted cupcakes. If desired, let cupcakes sit at room temperature to let frosting set, about 2 hours. The frosted cupcakes can sit at room temperature for up to 12 hours.
From the American Cancer Institute for Cancer Research
2/3 c confectioners’ sugar 4 T reduced-fat cream cheese 1/2–1 tsp vanilla extract
Cooking Instructions: In small bowl, blend sugar and cream cheese together with wooden spoon or hand mixer until combined. Mix in vanilla. Nutritional Information: Per serving (plain cupcake): 159 calories; 7g fat, 1g saturated fat, 198mg sodium, 23CHO, 1.5g fiber, 3g protein Per serving (frosting): 34 calories; 1g fat, <1g saturated fat, 15mg sodium, 6CHO, 0g fiber, 0g protein december 2013