October 2018
LIFESPAN
COMMUNITY AFFAIRS
Contents About Lifespan Community Affairs .......................................................... 1 Meet the Community Affairs Team ........................................................... 2 Elements of Lifespan Community Affairs ................................................ 4 FY 2018 Highlights ......................................................................................19
About Lifespan Community Affairs
As the largest employer in the state of Rhode Island, Lifespan recognizes and embraces its responsibility to the diverse communities it serves, and of which it is a member. Across our affiliates, and across the state and region, Lifespan brings its expertise and services into the community. We deliver the care people need wherever and whenever they need it, putting the patient at the center of our work. Put simply, we embrace our mission of Delivering health with care.
Lifespan and its affiliate hospitals have a longstanding history of giving financial and in-kind support to projects, events and programs that benefit the local communities and are core to our mission. Our giving aims to support the health of all Rhode Islanders with a strategic focus on neighborhoods in the Greater Providence Metropolitan area, East Providence, Aquidneck Island as well as cities and towns that closely surround our hospitals.
While excellent care is our top priority, Lifespan also recognizes that health and well-being is more than the absence of disease. We promote a culture of well-being, achieved in part by extending our expertise and services into communities where people live, learn, work, play and pray. Lifespan coordinates hundreds of programs, events, and community service activities every year, benefiting as many as 30,000 southern New Englanders.
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Meet the Community Affairs Team Lisa M. Abbott, MBA, SPHR
Monica A. Anderson
Senior Vice President Human Resources and Community Affairs Ph:401 444-5263 Lisa.Abbott@Lifespan.org
Director Community Relations and Corporate Citizenship Ph: 401 793-3157 MAnderson5@Lifespan.org
Carrie Bridges Feliz, MPH
Alexis Devine
Director Lifespan Community Health Institute Ph: 401 444-8009 CBridgesFeliz@Lifespan.org
Program Manager Workforce Development Ph: 401 444-8984 ADevine@Lifespan.org
Willie Borkai, MPH
Jason Machan, PhD
Program Coordinator Workforce Development Ph: 401 444-8490 Willie.Borkai@Lifespan.org
Director Biostatistics Core Scientist Ph: 401 444-1493 JMachan@Lifespan.org
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Elements of Lifespan Community Affairs Lifespan Community Health Institute
Corporate Citizenship
Neighborhood Relations
Team Lifespan
The mission of the Lifespan Community Health Institute is to eliminate health disparities and promote health equity through healthy behaviors, relationships, and environments.
As a not-for-profit organization, Lifespan and its affiliates provide substantial uncompensated medical care as well as community support through education and research initiatives. Lifespan also provides donations, sponsorships, and in-kind resources to our communities on an annual basis through the office of community relations. Lifespan recognizes its critical role as a responsible steward of the environment and facilitates active green teams at all our affiliates, along with a variety of environmentally sustainable projects. Projects include energy savings efforts, recycling, composting and more.
As good neighbors, we respect the neighborhoods where we are situated. The mission of neighborhood relations is to build relationships, share our resources to make the neighborhood better, and apply a balanced approach in resolving conflicts between neighbors and our hospitals. We welcome the opportunity to support nonprofits with programs and events that specifically and solely support the neighborhoods around our hospitals through community cohesion and environmental improvements. Everyone at a Lifespan facility that borders a residential neighborhood is part of neighborhood relations, although this program is led by the office of community relations.
Team Lifespan enlists our employees to take part in a variety of activities that serve to improve the quality of life in our communities. Whether through participating in a 5K or volunteering at a community event, health and service is intrinsically part of who we are. Team Lifespan encourages community engagement as well as individual well-being for all our employees and community partners.
Youth and Workforce Development
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Responsive to our mission of Delivering health with care, Lifespan’s investments in youth and workforce development programs are deep, diverse, and system-wide. Across Rhode Island, Lifespan sponsors youth health and technology career programs, a summer youth employment program, workplace readiness programs for adults and intellectually disabled individuals. We partner to offer CNA classes and jobs to under-employed and unemployed adults, career enhancement and training for employees, volunteer reading tutors for elementary schools, and workforce preparedness support for parents and families.
Lifespan Community Health Institute The mission of the Lifespan Community Health Institute (LCHI) is to eliminate health disparities and promote health equity through healthy behaviors, relationships, and environments. LCHI envisions a Rhode Island in which all people can achieve their full health potential. We promote this vision by improving the social, economic and environmental conditions in our communities and by increasing access to high-quality health services. Strategies include developing, implementing, evaluating, and disseminating initiatives to improve the health status of the people in Rhode Island and southern New England. Through strategic partnerships, LCHI also serves as a liaison between Lifespan departments and the community, through single events and ongoing relationships. This includes our work through the Community Health Ambassadors and other stakeholder groups. Lifespan coordinates hundreds of programs, events and community service activities that serve between 25,000 and 30,000 southern New Englanders annually. LCHI provides complimentary services such as oral health screenings, health care screenings, and a financial literacy program. Some of the community programs offered by Lifespan Community Health Institute include:
• • • • •
Connect for Health Lifespan Mentoring Program Back to School Celebration in RI Rhode Island Free Clinic Power Lunch Reading Program
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Programs Offered Through the Community Health Institute Connect for Health Connect for Health is a program of Hasbro Children’s Hospital and Lifespan Community Health Institute that was created with the belief that Carrie Bridges-Feliz, MPH Director in order to optimize a child’s health, the fundamental needs of the family Lifespan Community must be addressed. This can include access to food, housing, transportation, Health Institute and infant and family health supplies, among other resources. Advocates develop an action plan to assist the family after they leave the hospital. Advocates will follow up with families regularly until they report that all needs have been addressed, or that they are equipped to navigate resources on their own. In fiscal year 2016, the program screened 1,066 unique families, fostered 2,315 successful resource connections, and maintained a directory of 1,073 community resources. Program Lead
Lifespan Mentoring Program The Lifespan Mentoring Program was launched in 2015 as a part of the Lifespan Community Health Institute’s equity-based workforce development strategy. The program pairs high school students interested in health careers with Lifespan professionals who work together to bolster the student’s essential skills in the academic, professional and social domains. Students at the Juanita Sanchez Educational Complex and the Rhode Island Nurses Institute Middle College are currently enrolled in the program. Lifespan mentors, including bench scientists, clinicians, executive leadership, and others, make a two-year commitment to the program.
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Back to School Celebration in RI Lifespan has participated in the Back to School Celebration of RI each summer since the program began in 2007. Lifespan employees collect books to distribute to Providence students each year. The Lifespan Community Health Institute staffs a table at distribution sites in Providence to help each student choose an age-appropriate book. Since 2013, Lifespan has collected and distributed more than 4,000 books to Providence children.
Rhode Island Free Clinic Since 1999, Lifespan has been a premier partner of the Rhode Island Free Clinic, a safety net for primary care, specialty care, labs and diagnostics, and prevention and wellness programs for uninsured adults. Since the clinic was founded, Lifespan has provided funding and in-kind services including:
• • • •
Clinical hours for service training IT infrastructure and electronic health record support Laboratory and diagnostic services Representation on the board of directors
Rhode Island Free Clinic
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Power Lunch Reading Program The Power Lunch Reading Program began as a collaboration between Lifespan and Inspiring Minds. The program matches Lifespan employees with fourth and fifth grade students in Providence schools who want to enhance their reading skills. The effort doubles as both a literacy and mentoring program. From October to June, professionals are matched with one to two students and read to them for 30 minutes each week. These pairings allow volunteers to serve as informal mentors and positive role models for a student who needs extra help learning how to read. The program currently works with students at Carl G. Lauro, Bailey, and Martin Luther King Elementary schools.  
Power Lunch Reading Program
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Program Lead Monica A. Anderson Director, Community Relations and Corporate Citizenship
Corporate Citizenship
Lifespan and its affiliate hospitals have a long-standing history of providing financial and in-kind support to projects, events and programs that benefit the local communities and are core to our mission. As a not-for-profit organization, Lifespan and its affiliates provide substantial uncompensated medical care as well as community support through education and research initiatives. Lifespan also provides donations and sponsorships to our communities on an annual basis through the office of community relations. Our giving aims to support the health of all Rhode Islanders, with a strategic focus on neighborhoods in the greater Providence metropolitan area, East Providence, Aquidneck Island as well as cities and towns that closely surround our hospitals. We consider requests for funding, sponsorship and in-kind support for new and ongoing programs that intend to improve the health of the communities we serve and align within our key health focus areas. This includes health education and prevention initiatives that target cardiac disease and cardiac health, cancer, women’s health, pediatric health, mental and behavioral health, neurological sciences, and infectious diseases.
Corporate Citizenship
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We also support organizations and institutions providing evidence-based programming or degree programs that provide pathways to careers in health care. Other areas for consideration include community and environmental improvements with direct impact on community health. Some of the funded programs include: • The Institute for the Study and Practice of Nonviolence • The American Heart Association • The Providence JUMP Bike Share
Programs Funded by Corporate Citizenship The Institute for the Study and Practice of Nonviolence The Institute for the Study and Practice of Nonviolence’s (ISPN) mission is to teach, by word and example, the principles and practices of nonviolence, and to foster a community that addresses potentially violent situations with nonviolent solutions. We work to build Dr. King’s ideal of the nonviolent Beloved Community.
Study and Practice of Nonviolence
The American Heart Association The American Heart Association aims to improve the lives of all Americans by providing public health education in a variety of ways. The organization is the nation’s leader in CPR education training.
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It provides science-based treatment guidelines to health care professionals to help them provide quality care to their patients. It educates lawmakers, policymakers and the public to advocate for changes to protect and improve the health of all communities.
The American Heart Association
The Providence JUMP Bike Share JUMP Bike share is a membership-based system that can be used for commuting, exercise, and recreation. Providence residents and visitors can use bike share for one-way trips between neighborhoods, shops, restaurants, and jobs; bike share also helps people be more physically active. JUMP bikes have a pedal assist motor, which allows for speeds up to 16 miles per hour, making it easier for people to travel up hills and across longer distances in a shorter amount of time.
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Program Lead Monica A. Anderson Director, Community Relations and Corporate Citizenship
Neighborhood Relations
Delivering health with care extends beyond the buildings of our organization. As good neighbors, we welcome the opportunity to support nonprofits with programs and events that specifically and solely support the neighborhoods around our hospitals through community cohesion and environmental improvements. Some examples include street tree plantings, community gardens, community clean ups, and neighborhood park improvements. Our approach to neighborhood relations is referred to as the 3-Bs: to Build our relationship with neighbors, to utilize our resources to Better the community, and to Balance conflicts and concerns as they occur. Some of the ways we support each of the 3-Bs are: Building our relationship, through regular communication including: • Newsletters • The Neighborhood Hotline • Attendance and regular participation in neighborhood events • Newport Hospital Community Lecture Series Bettering the Community through sharing of resources, including: • The Miriam Hospital Community Investment Grants • The Miriam Hospital supporting the annual Holiday Needs Drive • Lifespan Community Health Institute supporting the Back to School Celebration
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Balancing conflicts, by representing neighborhood concerns.
We recognize that our hospitals have residential neighbors living very close to our campuses. As good neighbors, we know that sometimes the operation of our hospitals has a disruptive effect on residents whose homes abut our buildings. RIH, TMH and NH all have neighborhood hotlines that neighbors can call if they experience a quality of life concern. Our community liaison serves on internal committees that make decisions that can affect the quality of life for neighbors. These committees include: • Parking committee • Tobacco-free campus • Landscaping and or architectural committees • Community sensitive construction committee
Neighborhood Relations Committees Landscaping and Architectural Committee The landscaping and architectural committee works collaboratively with neighbors of The Miriam Hospital to envision and plan for new landscaping that abuts hospital property and the Summit neighborhood.
Parking Committee The Miriam Hospital parking committee works to ensure that all employees have a parking space for their shift. The parking committee oversees compliance with the parking policy especially as it relates to neighborhood relations.
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Community Sensitive Construction Committee Our approach to construction projects aims to reduce negative impacts to residents living near construction sites on campus. Efforts include advanced notification of projects that would create noise, light, congestion or other disturbances.
Tobacco-Free Campus Lifespan seeks to achieve its primary purpose of Delivering health with care by promoting healthy lifestyles and discouraging the use of products such as tobacco and recreational drugs that are known to cause harm. As a result of our commitment to creating a culture of health, all Lifespan campuses are tobacco-free and drug-free and, as such, Lifespan does not hire users of tobacco products, illegal drugs, or nonmedical marijuana. In addition, the health system provides many services, most of which are free of charge, to employees to assist them in improving their health and well-being.
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Program Lead Monica A. Anderson Director, Community Relations and Corporate Citizenship
Sheila Jacobs Manager, Health Promotion, Working Healthy
Team Lifespan Delivering health with care extends beyond the boundaries of our patient-centered care locations. The vitality of our care is expressed through service to our community and is part of our Total Rewards program.
Team Lifespan enlists our employees to take part in a variety of activities which serve to improve the quality of life in our communities. Whether through participating in a 5K or volunteering at a community event, health and service is intrinsically part of who we are. In 2017 we created specialized, company-sponsored fitness events and volunteer projects through collaborations with our community partners. A robust schedule of walking, running, cycling and volunteering opportunities is available through Team Lifespan. Our affiliate-based walking and running captains provide opportunities for employees to prepare for any of our sponsored or noteworthy events. The Team Lifespan volunteering efforts were launched during our MLK Day celebrations and are growing to include a variety of events, including Earth Day clean up events, the “I Get Fresh� campaign at local farmers markets, the Rhode Island Mission of Mercy, the annual Season of Giving and more.
Fitness with Team Lifespan Team Lifespan comes together for walks, runs and bicycling. Team captains from across our affiliates provide coaching support for employees who participate. Our goal is to engage employees in the Life and Community and the Health and Wellness aspects of our Total Rewards experience. We want to support and encourage regular physical activity for everyone, from those who are sedentary to regular walkers, runners or cyclists to the seasoned athletes.
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Youth and Workforce Development Programs at Lifespan Program Lead
Workforce STAT (Solutions Training and Teamwork)
Alexis Devine
Workforce STAT is a free certified nursing assistant training program. Three cohorts of students have completed this 16- to18-week program consisting of a RI Department of Health-approved certified nursing assistant (CNA) training and education course, along with a Lifespan hospital-based internship featuring experiential learning and work readiness activities. Program graduates can sit for the Rhode Island CNA licensing exam and earn a Lifespan work readiness credential.
Program Manager, Workforce Development
In June 2013, Lifespan launched the Workforce STAT program to increase access to care by growing Rhode Island’s health care workforce. Recruiting participants from the RIH service area, the Workforce STAT program trains unemployed and under-employed entry-level Rhode Islanders into a prepared, focused, and well-qualified CNA workforce to care for patients. Entering its fourth year, the Workforce STAT program has graduated 171 students, 66 percent of whom identify as a racial or ethnic minority, with 130 currently working as certified nursing assistants, 46 of whom are employed at Rhode Island Hospital.
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Summer Youth Employment Program Summer Youth Employment Program (SYEP) is designed to promote career exploration and youth development. SYEP includes workplace readiness training, also called essential or soft skills; appropriate paid, supervised summer work experiences; and comprehensive case management to address participant’s full needs while providing summer work experiences and increased self-efficacy. The program offers an eight-week paid summer employment experience at a Lifespan hospital or Lifespan Corporate Services to teens 16 to 19 years old. Eligible youth must reside in specific areas: Providence, Mount Hope or Newport. Teens are placed in a wide variety of departments throughout Lifespan, including radiology, physical therapy, cardiology, nursing, transport, central processing, human resources, food and nutrition, and respiratory care.
Lifespan School of Medical Imaging (LSMI) Program Lead
The mission of Lifespan School of Medical Imaging is to work collaboratively with technologists and other health care professionals Program Director and to prepare students with entry-level employment skills to meet the Programs Administrator needs of the community. The school offers a variety of clinical settings to diversify and enhance student learning and networking in its communities of interest. The bachelor of science degree in medical imaging includes concentrations leading to certification in diagnostic medical sonography (DMS), magnetic resonance imaging (MRI), nuclear medicine technology (NMT), computed tomography, medical imaging management or radiologic technology. Ellen Alexandre, MBA
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Year Up Program (2018)
FY 2018 Highlights
In 2017, Lifespan partnered with Year Up. Since 2005, 53 out of 62 interns have been hired at Lifespan. 6 interns were hired from the January 2018 graduating class. Year Up has served more than 19,500
Summer Youth Employment Program (2018) 110 RI Youth were hired for summer
young adults, with 91 percent of 2017 graduates becoming employed, earning a starting salary of
$39,000 a year.
employment.
FY 2018 Highlights
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Workforce STAT More than 200 participants graduated, with 90 percent retention among Lifespan hires.
Connect for Health In fiscal year 2016, the program screened
1,066 unique families, fostered 2,315 successful resource connections, and
FY 2018 Highlights
maintained a directory of 1,073 community resources.
Lifespan School of Medical Imaging All 54 students graduated, passed the licensing exam, and were offered employment.
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LSMC 1018