newater VISITOR CENTRE INTERACTIVE STUDIO : BEYOND SCREEN EXERCISE 1 NAME : LI LIN CATTLEYA B ADMIN NO : 1300702F CLASS : TD02
User Experience
Psychology
Simple
Holes that urge users to look through the gap
Clear and simple picture instructions that only 4 children can participate
Control The display changes when user makes their choice/enquiry Made user feel in control with huge panel display
Newater Journey Map
Anticipate
Enter
Engage
Exit
Reflect
School
Wait
Tour
Wait
Bus
Excited for trip
Started photo taking
Watched a video
Bought snacks
Waited for further instructions
Chat with friends while waiting
Impressed with the koi pond
Curious on the gasp of amazement by other tour groups
Loitered around the playground ,after the tour as we’re waiting for the bus
Bus
Walk-in
Amazed by water entrance Explore the exhibition
Chat with friends while waiting
Read information of walls
Went to the non-crowded ones
Reminise about past visits
Spotted a vending machine
Interacted with exhibits
Was told that the place is near
Saw Newater advancements
Went to next section via a tunnel
Wondered which bottle we got in the past
Water glass floor
Informed that arrived too early
Guide explain how Newater is made (processes)
Played a team game
Watched a concluding video
Went up for tour
Filled in a digital survey
Collected brochures
Took a bottle of Newater
Shocked that there were many tour groups joining us
Tried some Newater Exited exhibition area
Too many people at the exhibition
Sat down on seats
Wanted more time to look at exhibits
Watched the kids played with the playground
Felt the ending was abit lacking
Walk to the bus
Chatted with friends on route back to school
Passed by koi pond again Entered the bus
Improvements
Misleading
Just reading text
There’s a knob for turning but when tried, it served no purpose, would be better if it changes the image inside the holes like a sort of kaleidoscope.
No interactivity just reading, would be better if there made it like cupcoards. With questions on the outside and answers on the inside.
Not noticeable Hard to read or even notice! Had to look at it from afar to see the number displayed.