newater VISITOR CENTRE
INTERACTIVE STUDIO : BEYOND SCREEN EXERCISE 1 & 2 NAME : LI LIN CATTLEYA B ADMIN NO : 1300702F CLASS : TD02
Newater Journey Map
Anticipate
Enter
Engage
Exit
Reflect
School
Wait
Tour
Wait
Bus
Excited for trip
Started photo taking
Watched a video
Bought snacks
Waited for further instructions
Chat with friends while waiting
Impressed with the koi pond
Curious on the gasp of amazement by other tour groups
Loitered around the playground ,after the tour as we’re waiting for the bus
Bus
Walk-in
Amazed by water entrance Explore the exhibition
Chat with friends while waiting
Read information of walls
Went to the non-crowded ones
Reminise about past visits
Spotted a vending machine
Interacted with exhibits
Was told that the place is near
Saw Newater advancements
Went to next section via a tunnel
Wondered which bottle we got in the past
Water glass floor
Informed that arrived too early
Guide explain how Newater is made (processes)
Played a team game
Watched a concluding video
Went up for tour
Filled in a digital survey
Collected brochures
Took a bottle of Newater
Shocked that there were many tour groups joining us
Tried some Newater Exited exhibition area
Too many people at the exhibition
Sat down on seats
Wanted more time to look at exhibits
Watched the kids played with the playground
Felt the ending was abit lacking
Walk to the bus
Chatted with friends on route back to school
Passed by koi pond again Entered the bus
User Experience
Psychology
Simple
Holes that urge users to look through the gap
Clear and simple picture instructions that only 4 children can participate
Control The display changes when user makes their choice/enquiry Made user feel in control with huge panel display
Improvements
Misleading
Just reading text
There’s a knob for turning but when tried, it served no purpose, would be better if it changes the image inside the holes like a sort of kaleidoscope.
No interactivity just reading, would be better if there made it like cupcoards. With questions on the outside and answers on the inside.
Not noticeable Hard to read or even notice! Had to look at it from afar to see the number displayed.
Problems A static message of saving water does not get through to people There were too many users during the tour (not everyone gets a turn to try all the events, time was also insufficient) Too much explaination, too little interaction causing low interest Has installations which served no meaning but only as aesthetic pieces. (thus not as memorable)
Purpose
Make the message of saving water more impactful.
User Interaction Message of saving water does not get through to people Make an interactive water bottle stand instead of static.
Have bottle greet guest when they approach it (flashes/says “Hi There!”)
Give a “Did you know?” fact (randomises everytime)
Quiz pops out, ask user if they want to take it.
- Qns 1. How long do you usually take to bathe? *IF NOT it will be on rest mode, flashing various important water messages during the tour
Rationale There are various exhibits inside which are static and does not garner attention. This shows that the exhibits can be dull and ineffective to users. To make exhibit seem more fun, “human� aspects like greeting the guest is inputted. A multi-player QnA session will commence to interact with guests in the form of edutainment to show them the importance of water, when users get answers correct or when they give an answer that utilises less water. Water will start filling the bottle, this lights up the lights which are touched by the water. Making the game seem more entertaining, with the different colored lights flashing as they pass a certain mark in the game.
Wireframe
Did you know that?
Voice, touch function can turn off/on
Take the quiz? Buttons
Yes
How long do you bathe? Options
No
User usage flow 1
Rest mode when no motion is sensed, various facts are listed
2
When motion or touch is sensed on screen, a voice will say the line displayed on it
3
A quiz is issued to the user, they make their decision by saying ‘yes’ or ‘no’
4
When they answer correctly, water will fill the bottom, lighting the 1st level.
5
When moving on to the next level, it congratulates the user and have cheers in the background, while it does a little “dance”
6
When they filled the entire bottle with water, they will be given a congratulatory gift
Super-imposed