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Career Diploma Program — PC Maintenance and Repair

Independent Learning Catalog

Penn Foster Career School

Table of Contents

3 Learn PC Maintenance and Repair 4 Your Future in PC Maintenance and Repair 5 Experience Penn Foster 6 Count on Us Every Step of the Way 7 Get Answers to Frequently Asked Questions 8 Make the Right Choice 9 Accreditation Matters 10 Prepare for Graduation 11 Enroll Today, Begin Today

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Questions? Visit PCRepair.PennFoster.edu

Learn PC Maintenance and Repair You’re about to learn how you can train at home for a rewarding career as a PC Maintenance and Repair technician in your spare time, without attending classes! In as little as five months, you can earn a Career Diploma from nationally accredited Penn Foster Career School.

You’ll have an exciting, moneymaking career, using your skills to install, repair, and upgrade PCs for corporate and private clients. And experience the satisfaction that comes with doing a job you love.

As a PC Maintenance and Repair technician, you’ll be the one others trust to handle their computer problems.

You might work for a PC manufacturer, an existing repair shop, or have your own business. You’ll have the training to do important work and do it well.

Now you can be a part of this rewarding profession — all you need are ambition, the desire to succeed, and the skills you’ll learn from the Penn Foster PC Maintenance and Repair Program.

Computers are critical to most businesses today and will become even more so as companies increasingly engage in electronic commerce, and as individuals continue to bank, shop, and pay bills online.* *Source: Occupational Outlook Handbook, 2010-11 Edition, a publication of the U.S. Department of Labor.

Enroll online at Visit PCRepair.PennFoster.edu

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Your Future in PC Maintenance and Repair Work for a computer manufacturer, or start your own business and be your own boss.

PC Maintenance and Repair technicians enjoy varied assignments, flexible working hours, respect, and prestige. Get started now, and you can be a PC Maintenance and Repair technician in as little as five months!

Career objective: The PC Maintenance and Repair Program will provide the student with the skills needed to begin a career in PC Maintenance and Repair. The program is useful for beginners as well as those who want to refresh their skills. Graduates could be employed as PC assemblers/testers, upgrade technicians, or field service PC repair technicians. Graduates of the PC Maintenance and Repair Program also can earn 15 credits toward an Associate Degree in PC Maintenance Technology at Penn Foster College.

PC Maintenance and Repair technicians can earn an average of $37,000 a year, but with skill and experience you can earn as much as $59,000 per year.* Here are some of the places where trained PC Maintenance and Repair technicians often work:

Computer equipment wholesalers Established computer and data processing services

Retail outlets that sell personal computers

PC Repair Technicians

Businesses of various types that rely on computers

Existing computer repair businesses

Self-employed owner, repair business

* All salary information is based on the Occupational Outlook Handbook, 2010-11 Edition, a publication of the U.S. Department of Labor. Individual student earnings vary based on experience.

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Questions? Visit PCRepair.PennFoster.edu

Experience Penn Foster We make sure that the Penn Foster at-home learning experience is an easy, convenient way to earn your Career Diploma. From the time you enroll, right through to graduation, we’ll guide you every step of the way — nothing is left to chance or guessing. Here’s how easy it is to learn through distance education:

Complete Your Exams — All exams are designed to support the learning process. Take them online for instant feedback.

Enroll in the way that’s most convenient for you.

• By phone at 1-800-228-0799, and begin your first lesson in a matter of minutes.

• Online at PCRepair.PennFoster.edu, today, and begin learning today.

• By mail; complete and return the enclosed Student Enrollment Form.

You learn at home and never need to enter a classroom!

• Your course materials — textbooks, study guides, and learning aids — are delivered directly to you for your convenience.

• Expert instructors and support personnel are just a phone call or an email away.

Benefit from our Student Services: • Check your grades, your shipments, and your account online, and email your instructors.

• Call our Student Support Line and speak directly to an instructor.

Take advantage of our Career Services for graduates, including: • Job openings in the field • Internet access to job searches • Tips on interviewing • Preparing a cover letter • Building a resume with the help of a Certified Professional Writer Then — you’re ready to begin an exciting, new career in PC Maintenance and Repair!

Enroll online at PCRepair.PennFoster.edu

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Count on Us Every Step of the Way Even though you train at home, you’re not alone! Penn Foster has a network of instructors and support staff in place, ready to help. Contact them in the way that you find most convenient and comfortable.

To discuss your program with an instructor or a member of our student support staff: For fastest service, contact us online.

Check your last exam grade or student status with the click of your mouse, or email your instructor.

Call our Student Support Line. You can speak to an instructor during normal business hours. If your instructor is not available, you can leave a message and your call will be answered as quickly as possible.

“Our instructors truly enjoy helping students, who can call them during office hours or email them at any time. Our instructors are knowledgeable and experienced in their fields; therefore, they can help students understand their lessons by applying them to real-life situations. I think, and they agree, that this is the most effective way to learn.”

—Connie Dempsey Chief Academic Officer

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Questions? Visit PCRepair.PennFoster.edu

Get Answers to Frequently Asked Questions Q. Can I really train for a new career, at home in my spare time?

A. Yes! Many Americans are using this method right now to prepare themselves for a new career, pay boosts, job advancement, or simply for personal enrichment. Since 1890, more than 13,000,000 men and women have enrolled in Penn Foster training programs.

Q. Can I really learn online?

A. Yes! Even though you’ll still study with traditional textbooks, you can get unlimited instructional assistance by email. This allows you to store your instructor’s answers and reference them later. And by taking exams online, you’ll get instant feedback, which reinforces the concepts you’ve studied and improves retention. So you will read and study offline and enhance your comprehension and retention through our convenient online services.

Q. What are the advantages of at-home training versus classroom study?

A. With at-home training, you receive individualized instruction and direction.

You have the entire program in writing, so you have a permanent reference — there are no doubts about what your instructor did or did not say. Also, you are in a class of one and can proceed at your own pace. You don’t waste time traveling to and from class — your home is your classroom.

to take this program?

A. A High School Diploma or GED is required to enroll in this program.

If you don’t have your High School Diploma and would like to earn one, visit HighSchool.PennFoster.edu.

Q. How long will it take me to complete my training?

A. You set your own pace with Penn Foster. Complete the entire program in as little as five months, or take longer if you wish...it’s up to you.

Q. Do I need prior schooling

Enroll online at PCRepair.PennFoster.edu

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Make the Right Choice

This is the Penn Foster building, occupying more than 85,000 square feet of office space and educational facilities. This facility is home to your instructors and service personnel who send you your lessons and answer your questions. It also houses the business personnel who keep Penn Foster running as an efficient operation, training thousands of students every year. You are always welcome to visit our headquarters here in Scranton, Pennsylvania, during regular business hours.

Penn Foster began its tradition of excellence in distance education in 1890. Thomas J. Foster founded the school to meet the needs of working adults who wanted to get ahead in their careers. Over 100 years later, Penn Foster is proud to have enrolled over 13,000,000 students in a wide variety of degree and diploma programs.

Did You Know?

• You need no prior experience or training to begin your studies, just a High School Diploma or GED. • The Penn Foster PC Maintenance and Repair Program is delivered directly to you via the Internet and mail.* You never need to enter a classroom! Study when you want and where you want.

• You can complete your PC Maintenance and Repair Program in as little as five months.

• Penn Foster offers 0% APR financing and you can make your monthly payments online.

• Our online enrollment procedure and student services make it easy to start right away. Enroll today and begin immediately!

Make the right choice — choose distance learning with Penn Foster Career School!

* Textbooks are not available online.

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Questions? Visit PCRepair.PennFoster.edu

Accreditation Matters Penn Foster Career School is nationally accredited by the Accrediting Commission of the Distance Education and Training Council (DETC), which is listed by the U.S. Department of Education as a nationally recognized accrediting agency.

In addition, Penn Foster Career School is licensed by the Pennsylvania State Board of Private Licensed Schools.

Penn Foster Career School is accredited for non-degree granting postsecondary programs by the Commission on Secondary Schools of the Middle States Association of Colleges and Schools, 3624 Market Street, Philadelphia, PA, 215-662-5603, www.css-msa.org.

Penn Foster Career School is a Better Business Bureau accredited business with a BBB Rating of A+.

Many American corporations* — including business giants such as Borg Warner, Caterpillar, GE, Kraft Foods, Phelps Dodge, PP&G, and Tyco Electronics — have used our training method to educate their own employees. Train with confidence knowing so many respected companies have chosen Penn Foster Career School.

Penn Foster Career School has been approved as an Authorized Provider by the International Association for Continuing Education and Training (IACET), 1760 Old Meadow Road, Suite 500, McLean, VA 22102. In obtaining this approval, Penn Foster Career School has demonstrated that it complies with the ANSI/IACET Standards which are widely recognized as standards of good practice internationally. As a result of their Authorized Provider membership status, Penn Foster Career School is authorized to offer IACET CEUs for its programs that qualify under the ANSI/IACET Standards.

All Penn Foster programs are affiliated with Defense Activity for Non-Traditional Education Support (DANTES), which qualifies military personnel for tuition reimbursement.

You may qualify for veterans education benefits. The Penn Foster PC Maintenance and Repair Career Diploma Program is approved for veterans education benefits. Reservists may also qualify for veterans education benefits. If you think you may be eligible, check with your local or regional VA office.

“The PC Maintenance and Repair Program helped me confirm my abilities, and more importantly, gave me the Career Diploma I needed to prove my skills. Thanks to Penn Foster, I earned a pay raise at work, and now I make more than $30,000 a year.”

—S. Wright, North Carolina Graduate, PC Maintenance and Repair Program† * This list identifies companies that have selected Penn Foster to provide further training for their employees.

This does not imply an endorsement.

Enroll online at PCRepair.PennFoster.edu

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Prepare for Graduation Graduate from the Penn Foster PC Maintenance and Repair Program in as little as five months. With your diploma in hand, you can work for a PC manufacturer or an existing repair shop, or even open your own PC repair business. Whatever your choice, you’ll be ready to build your future!

Chris Student

PC Maintenance and Repair

Alumni Services Even after you’ve graduated, we’re still here to help you. Penn Foster gladly provides the following for all of our graduates: • Your Diploma — A document you can take pride in. We’ll send it to you upon completion of your program.

• Transcripts — You receive a copy of your official transcript with your diploma. Our service staff will send it to you, or to another address (employer or school) if you prefer.

• Career Services — Current students and graduates are notified of job openings submitted directly to Penn Foster by employers from around the country. Graduates can take advantage of Penn Foster Career Services, which include access to job searches, tips on interviewing, preparing a cover letter, and creating a resume with the help of a Certified Professional Resume Writer.

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Questions? Visit PCRepair.PennFoster.edu

Enroll Today, Begin Today Take the first step toward an exciting, new career in PC Maintenance and Repair, today. It’s easy! Use one of the enrollment options below and begin learning!

Call us at 1-800-228-0799 — Our enrollment advisors are on duty to answer your questions and guide you through the simple process.

You could start studying in minutes.

Enroll online today at PCRepair.PennFoster.edu — It’s easy, quick, and you can begin studying the same day!

Enroll by mail — Complete the enclosed Student Enrollment Form and mail it in the enclosed envelope with your down payment, or payment in full.

Don’t let a question stop you. For fastest enrollment call 1-800-228-0799. Or visit PCRepair.PennFoster.edu — enroll via phone or online today and begin your program immediately. Get the education you need to build the career you want.

If you have questions or need more information, visit PCRepair.PennFoster.edu or call 1-800-228-0799.

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Results may vary. Although many Penn Foster students have been very successful, the positive results achieved by one student may not be indicative of all students’ experiences.

Enroll online at PCRepair.PennFoster.edu

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925 Oak Street, Scranton, PA 18515-0700 www.PennFoster.edu

©2010 Penn Foster, Inc.

Printed in the U.S.A.

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