LION TotalCare® Brochure - English

> TOTALCARE®

OUR MISSION EACH AND EVERY DAY, WE FULFILL THE PERSONAL SAFETY, READINESS AND IDENTITY NEEDS OF OUR CUSTOMERS WORLDWIDE.

TABLE OF CONTENTS PAGE 4

ABOUT US PAGE 8

CERTIFICATES PAGE 10

TRAINING PRODUCTS PAGE 12

TOTALCARE速

OFFER PAGE 14

TRAINING SOLUTIONS PAGE 16

TOTALCARE速

PACKAGES PAGE 18

TOTALCARE速

HEALTH CHECK PAGE 20

TOTALCARE速

TRAINING

ABOUT US LION is an innovative company devoted to utilising smart technology to develop life-saving products. Our vision is to apply cutting-edge technology with a commitment to enhancing first responder readiness.

At LION, we are passionate about clearing away potential hazards without sacrificing the effectiveness of the training or action when it really matters.

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LION Fire Training Products and

LION values the safety of its customers

Training Solutions are designed to

and considers service, aftercare,

simulate every aspect of a fire or

and preventive maintenance as very

emergency response situation. The

important components of your user

training products, units, structures,

experience and safety. TotalCareÂŽ

and props are constructed accurately

offers a wide range of maintenance

to scale, are built into objects and

concepts based on years of experience

appliances that would be found in real

in aftersales of fire training concepts.

life. LION focuses on building the most realistic fire training scenarios possible

Planned preventive and lifecycle

allowing trainees to experience the full

maintenance reduces downtime

impact of an emergency.

and ensures student, instructor, and operator safety and performance for years to come.

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Throughout the years, LION has built a global reputation of developing and manufacturing highperforming training solutions that provide intense yet reliable training sessions for years on end.

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INSPECTION Keeping your LION equipment up to the challenge starts with TotalCare® Inspection. With this extensive product check, we analyse the condition of your equipment to ensure the quality requirements are met.

MAINTENANCE With TotalCare® Maintenance, we can ensure your fire training products operate at maximum capacity, revolution after revolution.

REPAIR On the rare occasion your products show signs of malfunction, our professionally trained team will be ready to restore any breakdowns. TotalCare® will deliver you clean, renewed products after extended check-ups to assure long-lasting training opportunities.

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CERTIFICATES SERVICE ENGINEERS

SIMULATORS

All TotalCare® service engineers

Our first smoke generators sold

are SCC-certified (Safety Health

30 years ago are still in use

and Environment Checklist

today. Our first training complex

Contractors), ensuring they operate

(built in Europe in 2006) is still

following the highest safety

up and running. We thank these

requirements necessary.

achievements to not only quality designs and high-end materials but our top-performing TotalCare® team.

To ensure our training equipment is developed and manufactured in compliance with the highest quality standards worldwide, our LION TotalCare® team works conform to the ISO9001 Quality Management Standard.

Our service engineers follow regulations and standards of the region of operation, such as:

All our service engineers are SCC-certified 8

INTERNATIONAL STANDARDS

ʹ EN – EUROPEAN STANDARDS European Standard is a standard that has been adopted by one of the three recognised European Standardisation Organisations: CEN, CENELEC or ETSI. LION Training Products and Training Solutions are designed and built according to these standards.

ʹ CSA – CANADIAN STANDARDS ASSOCIATION

CSA Standards are electrical and mechanical appliances safety standards used in Canada.

LION is able to provide and maintain Training Products and Training Solutions following these safety standards.

ʹ DIN – GERMAN INSTITUTE FOR ʹ NFPA – NATIONAL FIRE PROTECTION STANDARDS

STANDARDIZATION

One of LION’s strategic initiatives is

The National Fire Protection Association

standardisation: we strive for standard

provides standards, codes, and guidance for

concepts of training solutions. Our training

design, installation, and maintenance on fire

solutions are designed and built with

training solutions. LION TotalCare® is familiar

standards modules according to DIN

with these codes and standards, ensuring

standards. TotalCare® has developed standard

maintenance is performed at the highest

maintenance procedures for these modules.

standards.

ʹ NEN 3140 – DUTCH SAFETY NORM OF ʹ ESV – ENERGY SAFE VICTORIA ESV is an Australian (Victoria) technical and safety regulator responsible for the safe generation, supply and use of electrical, gas and pipelines. LION TotalCare® is experienced in maintaining fire training

ELECTRICAL EQUIPMENT

TotalCare® service engineers are certified for maintenance, testing, inspection, and certification of electrical equipment (low voltage <1000v) according to the Dutch NEN 3140 standard.

equipment following ESV standards.

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TRAINING PRODUCTS

LION firefighting and safety training products are designed to meet the needs of your training academy, fire department training drills, and large-scale training sessions. We make versatile products that can be used over and over again in a variety of scenarios.

DIGITAL FIRE TRAINING

SMOKE GENERATION

RESCUE MANNEQUINS

Create the most realistic

LIONâ&#x20AC;&#x2122;s Rescue Mannequins

LION Digital Fire Training

fire training scenarios by

can be used during any search

products allow recruits to train

generating the thickest,

and rescue scenarios as they

in countless locations and

densest smoke with LION

are tough enough to meet

situations to diversify training

Smoke Generators. Our smoke

the most rigorous training

sessions and ensure trainees

generators recreate the smoke

demands. They can call out for

are prepared to handle any real

dynamics firefighters and first

help and cough to let trainees

fire situation without exposing

responders experience when

know where to find them.

them to heat or health risks.

out on the field.

CONTACT US TO RECEIVE THE FULL PRODUCT CATALOGUE 10

INCIDENT & HAZMAT TRAINING

DEMONSTRATION UNITS

LIVE FIRE TRAINING

Each of our Incident & HazMat

Training begins in the

experienced responders

Fire Training products provide

classroom. LIONâ&#x20AC;&#x2122;s

up to date with firefighting

a variety of hands-on and

Demonstration Units are

techniques is an important part

repeatable chemical and

the solution to educating

of making sure your team is

industrial emergency response

your trainees with potentially

ready for action. Our Live Fire

training exercises.

hazardous elements they can

Training Props are available in

face when they are on the call.

a range of formats and they

Training recruits and keeping

still can stop and start virtually at will.

Training Products that can be used over and over again 11

TOTALCAREÂŽ OFFER We live by our motto: keeping

To make sure your products work at

firefighters safe. As training is a

their best, it is necessary to regularly

crucial part of becoming aware

get them checked and maintained

and remain familiar with the latest

by our LION TotalCareÂŽ team. Not

firefighting tactics and techniques,

only will it help your training, but it will

your training products should

also prolong the operational life of the

function at their best capacity all

training products.

the time.

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To improve and prolong the asset life cycle of your LION Training Products, we use the process shown below:

TOTALCARE®

INSPECTION

We inspect the condition of your training products. The checks are to verify your products meet all quality requirements. This includes:

ʹ Product audit ʹ Product testing ʹ A detailed estimation report

TOTALCARE®

TOTALCARE®

MAINTENANCE

REPAIR

Training with reliable products is very important. TotalCare® Maintenance makes sure your training products are fully operational. This includes:

In the rare event your product

ʹ Cleaning the inside of the product components

ʹ Adjusting the product components

ʹ Replacing wear and tear parts

malfunctions, does not function properly or is unable to be switched ON, TotalCare® Repair will take place.

This includes:

ʹ Cleaning the inside of the product components

ʹ Adjusting the product components

ʹ Replacing wear and tear parts ʹ Software update

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Prepare and prevent, donâ&#x20AC;&#x2122;t repair and repent 14

TRAINING SOLUTIONS

Our core goals of realism and safety are built into every aspect of our training solutions to give your trainees the best and most comprehensive training.

DIGITAL FIRE TECHNOLOGY™

GAS-BASED FIRE TECHNOLOGY

CARBONACEOUS FIRE TECHNOLOGY

LION’s patented Digital

Gas-Based Fire Technology

For fire training requiring wood,

Fire Technology™ provides

is an integral element in

LION provides two different

comprehensive hands-on

LION’s fire and safety training

solutions: the traditional wood-

training using self-generating

simulators. Gas-based fire

based training system or our

digital flames that respond

is an ideal training resource

LION hybrid fire technology

directly to the trainees’

for any fire brigade, training

using wood and gas to power

actions. The integrated smart

centre, and industry and can

your fire training with assisted

thermal sensors detect water

be used to accurately simulate

gas ignition and a water deluge

application to which the

nearly any fire behaviour.

system.

flames and smoke respond automatically.

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TOTALCAREÂŽ PACKAGES Careful inspection of all parts of

With our LION TotalCareÂŽ Training

your simulators and safety systems

Solutions Packages, we offer several

reduces the chance of failure

levels of support to keep your training

and keeps your equipment in the

structure or unit in optimal conditions.

best condition. When purchasing

We developed these packages to meet

a training structure or unit, it is

your maintenance needs. For example;

important to think of a long-term

we recommend using an Advanced or

maintenance strategy to prolong

Premium package if you have multiple

the operational life of the system.

training solutions (props, containers, buildings, etc). As LION training solutions are complex and heavily used, a high-level of assistance is required to keep them up and running, year after year.

WHY?

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Shorter response time

Affordable fees

Performance insights of your equipment

LION TOTALCARE® ESSENTIAL

LION TOTALCARE® ADVANCED

LION TOTALCARE® PREMIUM

Preventative and corrective maintenance

Remote troubleshooting from LION EMEA HQ

First-line troubleshooting

LION Service visits by a certified LION service engineer LION Service coordination & Support by LION EMEA HQ

LION Spare Parts Management Program

LION TotalCare® Escrow agreement

LION TotalCare® Service Training

LION TotalCare® Supply of Consumables

LION TotalCare® Asset Management

LION certified trained local subcontractor

LION TotalCare® Train the Trainer

LION TotalCare® Site Audit

* All three packages include service engineer visit costs, such as: VISA & document costs, working hours, travel hours, mileage costs, overnight costs and meals.

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TOTALCARE® HEALTH CHECK TotalCare® HealthCheck is a systematic approach to managing the life cycle of your training centre’s simulators and safety systems. Our certified LION service engineers perform an on-site check and conduct a non-binding TotalCare® HealthCheck Report. This report advises you on where to invest in parts, simulators, or safety systems

WHY?

to reduce material costs and to improve the quality and reliability of your training centre, keeping your

Long term budget plan

trainees safe at all time.

Reduces material costs

Expanding the lifespan of your training solution

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During the on-site assessment, our certified LION service engineers check your simulators and safety systems on three elements:

USAGE OF THE SYSTEM

PERFORMANCE TEST

STATUS REPAIRS

This extensive test checks

Heavily used simulators and

Our fire training and safety

duration of starting up,

safety systems will have

systems keep track of

reliability, and resource usage

damaged and worn parts.

start-up and shut down

of the fire training and safety

Our certified LION service

procedures, training time

systems. The goal of this test

engineers will assess the wear

frame and frequency,

is to eliminate performance

and tear after which they will

potential failures and possible

issues and make sure the

form a lifespan indication.

resolution, and all entries

training unit or structure

related to measurements like

always works to the best of its

temperatures, the intensity of

capabilities.

fires, and more

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TOTALCAREÂŽ TRAINING The main objective of the LION

This training will provide you with

Essential Maintenance Training is

a clear understanding of actions

to enable dedicated technicians to

technicians must take on the fire

carry out primary preventative and

training installation. You can also

corrective maintenance operations,

expect explanations about the

to identify failure types, and to

approach and method used for

temporarily or permanently solve

preventive and lifecycle maintenance.

minor failures.

Furthermore, we focus on safety, ease of maintenance and operation.

After completing the TotalCareÂŽ Training, you have in-depth technical knowledge and understanding of LION installations and the specifics of the system, to ensure your training installation is always ready for action!

To ensure student, instructor and operator safety and performance for years to come 20

GOALS & OBJECTIVES ʹ Get familiar with the LION Fire

Training System

ʹ What to do and how to use the

system when small errors occur

ʹ Understand how your system works

step-by-step

ʹ How to safely evacuate the LION

Fire Training System in case of

ʹ Explanation of the three LION Fire

Technologies: Digital, Gas-Based

ʹ How to use the LION Fire Training

System in the most efficient way

and Carbonaceous ʹ How to safely operate a LION Fire

Training System

emergency

ʹ Better understanding of essential

technical components

We can always further customise to meet your specific needs and demands.

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READY FOR ACTION

Address

Version 05/2020

Industrieweg 5, 5111 ND Baarle-Nassau, The Netherlands

Email

infoEMEA@lionprotects.com

Phone

0031-13-507-6800

WWW.LIONPROTECTS.COM