R E S U LT S B E YO N D ARCHITECTURE
HEALTHCARE
HEALTHCARE Our Purpose: To partner with our clients, their patients and care providers in the creation of hopeful, healing and healthy built environments. Master Planning Cancer Centers Childrens Healthcare Surgery / Orthopaedics / SPD Bed Towers Emergency Department Pharmacy Hospice MOB & Clinics
Results Beyond Architecture
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C US T O M E R E X P E R I E NC E DE SI GN DR I V E N Every patient, first and foremost, is a person - a person whose expectations are shaped by his/her ordinary day-to-day interactions with a variety of products, companies, and offerings. Is it any wonder that their healthcare expectations are based on these same interactions? These experiences can be drawn from someone’s office, their neighborhood bakery, their local grocery store, their last vacation or shopping online. They want the ease of mobile boarding passes, the timesaving convenience of meal kit services, the immediacy of ride-hailing apps, the intimacy of boutique hotels and the personalization of online personal-styling services. In understanding these expectations and establishing the framework from which to build, customer experience design strategy is leveraged to connect the often disparate moments across the healthcare experience continuum.
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Healthcare
EMOTIONAL CONNECTIONS
FUNCTIONAL SOLUTIONS
BRAND ATTACHMENT
Solve customers emotional needs & wants
Provide practical, relevant solutions
Connect with customers & build brand loyalty
DESIGN PHILOSOPHY
DIS CO V LEARN T O
AND TEN LIS
Asking the Deeper Questions
Shaping Design Ideas
T EXPERIEN CES CRAF
UNITIES ORT PP O ER
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craft RESULTS
Integrating Disciplines
T DSE MIN
Understanding the Parameters & Constraints
IGN ES ED TIV RA NE GE RE
Infusing Innovative Thinking
R YOUR VISION A N E FO DG LV OA SO
REG ENE RAT IVE DE SIG NM IN DS ET
SDISCIPLINARY APPROACH TRAN
Implementing the Design Solution
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Optimizing Building Performance
Delivering Enriching Human Performance
Results
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RATIVE DESIGN MINDSE
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Results Beyond Architecture is a promise we make to every client; it means that we will elevate their success in ways they would never expect from their design firm.
Results Beyond Architecture
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South Lake Hospital: Joe H. and Loretta Scott Medical Pavilion Clermont, FL 4
Healthcare
SELE CT EXPER I E N CE
Results Beyond Architecture
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Healthcare
MASTER PLANNING
VERTICAL EXPANSION 2 Levels 96 Beds
NEW PARKING DECK
MASTER PLANNING
HORIZONTAL EXPANISON 5 Levels 72 - 96 Beds
HORIZONTAL EXPANISON 5 Levels 72 - 96 Beds
CAPE FE A R VAL L E Y MEDICAL CENTER Fayetteville, NC Since its opening, Cape Fear Valley Hospital has grown from a 200-bed county hospital into today’s major medical center with 524 licensed beds and specialties in heart care, cancer treatment and surgical services. As demands continued to stress the original facility, Little was engaged in 2017 for campus master planning to identify growth zones for both inpatient and outpatient services, generate site options for adding parking, develop concepts for improved and expanded inpatient rooms, recommend future expansion options both horizontal and vertical.
Results Beyond Architecture
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CONF IDEN T I A L SC HE A LT HCA RE SYSTEM MASTER PLAN
MASTER PLANNING
Little River, SC The design team at Little Diversified Architectural Consulting developed a master plan for McLeod Health at Seacoast Hospital in Little River, SC. They conducted interviews, reviewed the existing facility, and created options for campus expansion. The final plan includes site circulation, infrastructure improvements, additional parking, and an expanded central energy plant. New construction will include surgery and ICU expansion, a bed tower, and an enlarged emergency department. Existing services like the lab, pharmacy, and imaging will be renovated. The hospital will grow by 136 beds. The team worked with a contractor to develop construction phases and cost estimates. They are currently building a staff parking deck to address shortages and create space for expansion.
*OPPORTUNITY SPACE
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LEVEL 1 8
Healthcare
SURGERY EXPANSION
MASTER PLANNING
Results Beyond Architecture
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Healthcare
CANCER CENTERS
First cancer network in the world to earn the top distinction in patient-centered care. Best at putting patients first.
CANCER CENTERS
LEVINE CANCER INSTITUTE E XPANSION Charlotte, NC 260,000 sf The Levine Cancer Institute, the first multi-site cancer center in the world to be certified by the Planetree Organization, has a mission of providing a comforting experience for patients, families, and caregivers as they journey toward healing. Patient experience workshops, facilitated in collaboration with the Patient/Family Advisory Council, informed the design’s guiding principles of celebrating interaction, supporting the journey, providing holistic care, and honoring mind/body/spirit. These principles are embodied in the numerous experience elements found throughout, namely the interfaith chapel, centralized lab/registration area, improved dining facilities, infusion bays with vegetative roof views, and extensive natural light.
Results Beyond Architecture
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CANCER CENTERS
Cone Health Cancer Center at Wesley Long Greensboro, NC
Lynn Cancer Center: Radixact Boca Raton, FL 500 sf 12
Healthcare
Missouri Cancer Associates: LINAC Columbia, MO
CANCER CENTERS
Charleston Cancer Center Las Vegas, NV 57,000 sf
LEVINE CHILDREN’S HOSPI TA L L E V EL 3 : TORREY HEMBY CENTER FOR CANCER AND BLOOD DISORDERS Charlotte, NC 30,893 sf
CHILDRENS CANCER
Two pedestrian bridges link Level 03 to the north and the east sides of campus. This connection to the hospital lead to the decision to locate the Pediatric Conference Center and the Cancer and Blood Disorders Clinic on Level 03. The Conference Center, which will host both staff meetings and larger multidisciplinary events, includes a large conference room for eighty that can be divided into three smaller rooms, a small 15 seat conference room, and a pre-function area with a catering kitchen.
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The Cancer and Blood Disorders Clinic includes a welcoming lobby, 18 exam rooms in 2 clinical neighborhoods, 25 private infusion rooms, 1 two-seat Infusionarium infusion room, lab, multipurpose room, art / activity room, and administrative areas. The graphic theme of “city” is used for wayfinding and playful distractions throughout the clinic.
Healthcare
CHILDRENS CANCER
Results Beyond Architecture
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LEVINE CHILDREN’S HOSPI TA L : MIBG SUI T E RENOVAT ION
CHILDRENS CANCER
500 sf / Charlotte, NC Atrium Health
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In creating Charlotte’s first MIBG therapy suite, the client sought to develop a care environment that promotes a more holistic approach to healing and well-being. Little was able to alleviate the prolonged isolation MIGB patients experience due to the radioactive nature of treatment by converting two existing rooms into a unique therapy suite design; one that features a treatment room for the patient and a protected adjoining room for parents, caregivers and staff, with a lead-lined window between. The environment of the patient room is further enhanced through a specialized, fiber optic light system that mirrors a starry night with planets and shooting stars.
Healthcare
OLD SAFE ZONE PATIENT ROOM
NEW SAFE ZONE PATIENT ROOM
HALL
LEVINE CHILDREN’S HOSPI TA L : SANDRA AND LEON’S PLACE
CHILDRENS CANCER
PLAYROOM
Charlotte, NC 5,000 sf This Pediatric BMT and Cellular Therapies Unit was a 5,000 sf renovation. The goal of the project was to create a new eight-bed hematologic oncology suite to serve pediatric and young adult patients. It is the only one of its kind in the region and one of three in the entire state. The suite includes the development of a new playroom that gives patients a space to escape while still being in the required positive pressure environment. The playroom is a critical factor in holistic healing, providing young patients a sense normalcy and control.
Results Beyond Architecture
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CHILDRENS HEALTHCARE
Levine Children’s Hospital: Medical Surgical Unit Charlotte, NC 10,500 sf
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Healthcare
CHILDRENS HEALTHCARE
Levine Children’s Hospital: Pediatric Therapy Room Charlotte, NC 870 sf
Levine Children’s Hospital: Play Room Charlotte, NC
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Healthcare
CHILDRENS HEALTHCARE
CHILDRENS HEALTHCARE
PEDI AT RIC MULT I-SPECI A LT Y OU T PAT IEN T CEN T ER: T H E H E A R T E S T YA R D P E D I AT R I C C A R D I A C C E N T E R Charlotte, NC 25,000 sf Atrium Health As the first project selected from a full building master plan, the pediatric cancer center is being relocated and will expand to 25,000 sf. A primary design goal was to improve both the patient experience and the staff workflow. The clinic expands from the existing 10 exam rooms to 25 exam rooms housed in three neighborhood clinic modules. To help accomplish this impactful project, former Pro Bowl Tight End for the Carolina Panthers, Greg Olson and his family generously donated $2.5 million through his charity Receptions for Research: The Greg Olson Foundation.
Results Beyond Architecture
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SURGERY / ORTHOPAEDICS / SPD
W IL MINGTON HE A LT H: A MBUL ATORY SURGERY CEN T ER Wilmington, NC 19,500 sf The Wilmington Health Ambulatory Surgery Center is a 19,500 SF multi-specialty Ambulatory Surgery Center for a private physician practice. The project is located on a greenfield site, just a few miles from the region’s major medical center located in downtown Wilmington, NC. The project will be developed in two phases with phase one being four operating rooms and sixteen prep post stations with separate drop-off and discharge canopies. Phase two will consist of a 5,000 SF, two operating room expansion with associated support space. The building design has been developed to align with major design elements of the existing Wilmington Health medical facilities. The project is being done with a developer-led team on a fast-track schedule with early document submissions for foundation and structural steel to accelerate the schedule. 22
Healthcare
SURGERY / ORTHOPAEDICS / SPD
Results Beyond Architecture
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Healthcare
SURGERY / ORTHOPAEDICS / SPD
SURGERY / ORTHOPAEDICS / SPD
AT RIUM HE A LT H: MUSCULOSK EL E TA L INS T I T U T E Charlotte, NC 160,000 sf With the goal to create a destination for expanded Musculoskeletal Medicine procedures and education, Atrium Health established a Musculoskeletal Institute on their Mercy Hospital Campus in Charlotte, NC. This is a net new program for the fastest growing healthcare system in the region. They have gotten some of the top surgeons and researchers to join under one umbrella and advance Musculoskeletal care for Charlotte and beyond. They also plan to use the Institute to teach and recruit new residents/surgeons. To accommodate the growing needs of the program, Little’s Healthcare team came on board to design extensive renovations and expansions to the 117-year-old hospital. These enhancements include adding four new, state-of-the-art modular operating rooms and modernizing two existing operating rooms into procedure rooms. Additionally, to properly support the added operating rooms with optimum efficiency, the Sterile Processing Department required a full renovation plus an expansion to existing space.
Results Beyond Architecture
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Healthcare
SURGERY / ORTHOPAEDICS / SPD
SURGERY / ORTHOPAEDICS / SPD
HA RROD HE A LT H: GAS T RO MD A MBUL ATORY SURGERY CENTER & MEDICAL OFFICE BUILDING Orange City, FL In addition to the Lake Mary Ambulatory Surgery Center and GI Clinic, Gastro MD reached out to us to design a second Ambulatory Surgery which would also house their regional business offices. The wood and glass natural design elements continued on to this project. Creating a modern yet holistic atmosphere. Unlike the Lake Mary ASC, Orange City has two canopies, one for receiving and one for discharge creating a seamless flow for patients and visitors. The ASC is comprised of one operating room, three GI procedure rooms and 16 swing prep and recovery bays. The new business section of building allows Gastro MD to centralize all their business operations, allowing the nearby clinics to now focus on increasing patient volumes.
Results Beyond Architecture
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CAPE FE A R VAL L E Y MEDICAL CENTER Fayetteville, NC
BED TOWERS
Since its opening, Cape Fear Valley Hospital has grown from a 200-bed county hospital into today’s major medical center with 524 licensed beds and specialties in heart care, cancer treatment and surgical services. As demands continued to stress the original facility, Little was engaged in 2017 for campus master planning to identify growth zones for both inpatient and outpatient services, generate site options for adding parking, develop concepts for improved and expanded inpatient rooms, recommend future expansion options both horizontal and vertical.
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Healthcare
Conway, SC 60,000 sf
BED TOWERS
C O N WAY B E D T O W E R
Conway Medical Center was and is committed to improving both the quality of their facility and the already high level of care provided for their patients. The new three-story Bed Tower features 64 large, all-private patient rooms designed to create a quality patient care zone for the staff while providing dedicated spaces for families and visitors in the patient rooms as well as in public areas. The patient rooms, designed to accommodate differing levels of patient acuity, are modular such that they can be easily retrofitted in the future should the patient mix change. In addition to the modularity of the patient room design, the overall floor plan is divided into groups of eight-bed nursing pods surrounding a central core of support areas.
Results Beyond Architecture
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Healthcare
EMERGENCY DEPARTMENT
EMERGENCY DEPARTMENT
SOU T H L A K E HOSPI TA L : JOE H. A ND LORE T TA SCOT T MEDICA L PAV IL ION Clermont, FL 40,000 sf This two-story freestanding emergency department has an on-site laboratory, outpatient imaging and rehabilitation services, and is one of two commissioned by South Lake Hospitals. The main objective was to provide access to the same quality of care closer to the patients’ homes and create a comforting and healing environment. The 24-hour emergency department features 12 treatment rooms, a specialized infant resuscitation room, imaging, helipad, and medical pavilion. A 21’ oval clearstory “skylight” above the nurses station provides a WELL biophilic feature by bringing light to the center of the emergency room.
Results Beyond Architecture
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Healthcare
EMERGENCY DEPARTMENT
EMERGENCY DEPARTMENT
SOU T H L A K E HOSPI TA L : BL UE CEDA R Leesburg, FL 41,348 sf This 40,000 sf health campus includes an emergency department and an outpatient diagnostic platform as well as an attached medical office building. It is designed to be able to operate and sustain services as a “mini hospital” while also being connected to the main campus via a helicopter, ambulance and supply chain. The vision was of a building full of light and providing a connection to the outdoors. The connector between the buildings becomes a place of respite allowing both staff and visitors to connect to the garden. The interior utilizes biophilic design strategies to create signature moments in the patient experience and provide comfort to anxious patients. Results Beyond Architecture
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HOSPICE
HOSPICE PA L L I AT I V E CA RE CHA RLOT T E REGION: A L DERSGAT E & SOU THMINS T ER Charlotte, NC Offering six patient suites, this facility combines the comforts of home with expert medical care to improve the lives of patients and their families at a most critical time. Large patient suites provide privacy during nursing visits and accommodations for family overnight stays. Guest spaces feature cozy living areas complete with sleeper sofa, guest chairs and built-in desks with computer access. The interior design palette includes soothing shades of grey with coordinating furniture that blend to create a calming atmosphere.
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Healthcare
HOSPICE
Results Beyond Architecture
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2:1 CONVERSION PALMETTO
DINING ROOM WASHING AREA
KITCHEN
WOMEN
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CHAPEL 9
PRIVATE ROOM
FAMILY ROOM
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PVT. BATH
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PRIVATE ROOM
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PRIVATE ROOM
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CORRIDOR
CLEAN LINEN
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PRIVATE ROOM
PVT. BATH PRIVATE ROOM
PRIVATE ROOM
STAFF WORK AREA/ ALCOVE
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640 SF Hospice of the Upstate Master Plan Final Report | 10
HOSPICE
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UTILITY
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Level II Conversion Elevator Addition
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Healthcare
R In
HOSPICE OF T HE UPS TAT E Anderson, SC Master Facility Plan Hospice of the Upstate established the first hospice in SC in 1998 on a 55 acre campus in the eastern area of the county. The recent changes to Hospice care reimbursement created the opportunity for their Board of Directors to undertake a master facility plan to align their new strategic plan with their aging facility of 50,000 SF. The Little team kicked off the project with a visioning session focused on gaining input from diverse representatives from the community, the clinical and support staff, and the families of current and former patients. Followed by intense on-site workshops the final master plan identified four areas of improvements: facilities, site access, infrastructure, and brand recognition in the community. Planned initiatives range from improved staff workflow with larger patient rooms, enhanced family amenities, additional staff respite areas, vehicular entry upgrades, community walking trails, and rebranding their more patient focused strategy with the community.
HOSPICE
OM CONVERSION
Suite/Family Suites
SITE IMPROVEMENTS
Rework Entry/Exit ncrease Wayfinding
CHAPEL RELOCATION
ROSE HALL REFRESH Technology Upgrades Servery Renovation
PATIENT ENTRANCE
Staff and Patient Entrance/Exit
SADLER CENTER REFRESH Technology Upgrades Aesthetic Renovation
WALKING LOOP
Connect with Nature Community Hub
Results Beyond Architecture
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Healthcare
MOB & CLINICS
MOB & CLINICS
A DV EN T HE A LT H HE A LT H PA RK Central Florida 41,000 sf This design for a new regional Health Park redefines the traditional medical office environment and patient experience. Responding to the client’s requirements of promoting a strong sense of community and patient interaction through a rich sequence of shared and social spaces that provide a connection to the community. Places of collaboration, comfort, and contemplative solitude are created through thoughtful spaces and control of light. With this unique focus on wellness, as opposed to a traditional medical planning with a clinical tenant, the paradigm of sterile and often uninviting medical clinics shifts by introducing experiential and programmatic elements throughout the patient’s journey. This promotes better interactions with caregivers, transforming an otherwise often anxious moment, into a calmer, more beneficial one.
Results Beyond Architecture
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MOB & CLINICS
WakeMed 505 Oberlin Raleigh, NC
Caremax Palm Bay, FL
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Healthcare
Confidential Fortune 10: Health Clinics Nationwide
MOB & CLINICS
Confidential Fortune 10 Client: Eye Specialty MOB Muncie, IN
Results Beyond Architecture
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Healthcare
MOB & CLINICS
FREDERICKSBURG VA CL INIC Fredericksburg, VA 450,000 sf
Results Beyond Architecture
MOB & CLINICS
The Fredericksburg Veterans Affairs Medical Center will be the largest privately-owned VA medical centers in the country. Located near Interstate 95 and at the center of a carefully crafted 48-acre site, the site includes a healing garden and veterans memorial, with the new state-ofthe-art facility focuses on elevating the quality of life and productivity of veterans while also protecting the health, safety and welfare of veterans, visitors and staff. Drawing inspiration from the old town of Fredericksburg, VA, the clinic aims to act as a neighborhood or village creating a sense of comfort, familiarity, and welcomeness.
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