Employee Resource Guide
Safety andSecurity EmployeeDevelopment PayrollServices TotalRewards EmploymentPractices Tri-CTop 20 InformationTechnology
Workingat Tri-C
Welcome to the Cuyahoga Community College (Tri-C®)
Employee Resource Guide.
This guide contains information and resources that all employees need to know, presented in an easy-to-navigate electronic format. It guides you to resources and information, with accountability on everyone’s part for its contents.
The Employee Resource Guide is a living, breathing document. Continual updates will enable all employees to remain informed and up-to-date on the College’s culture, benefits, departmental services, policies and best practices. We recommend you use this convenient and beneficial tool to your advantage. It should become your go-to guide for information.
On behalf of the entire Human Resources team, we hope you find the Employee Resource Guide helpful. We look forward to continued expansion and enhancement of our services and communications with you. We strive to equip you with readily accessible knowledge and tools that positively impact your employee experience.
Thank you for making Tri-C a great place to work.
About the College
Tri-C Culture
• To successfully fulfill the mission and vision, Cuyahoga Community College is consciously committed to diversity, integrity, academic excellence and the achievement of individual and institutional goals. We are dedicated to building trust, respect and confidence among our colleagues, students and the community.
Strategic Plan
• The College is committed to improving access to education, removing barriers for students and improving student success and completion in order to benefit our region’s economy.
Cuyahoga Community College may modify, suspend or delete any of the policies referenced in this resource guide without notice. This resource guide is not an employment contract and does not provide any enforce able contractual rights to the employee with respect to their terms or conditions of employment. Neither the guidelines, nor any written or oral policies, nor practices or procedures that may develop from these guidelines, create either an express or implied employment contract.
Revised May 2021
Governance | Board of Trustees
STRATEGIC PLAN 2018-2022 BUILDING EXCELLENCE through Access, Equity and Success 2
3 Help Desk 216-987-HELP Non-Emergency 216-987-4325 Emergency 216-987-4911 ! ! ! Academic Calendar The HR Team Benefits Guide Campuses and Locations Jury Duty Travel and Expense Update Your Personal Info Secure Message System Name Tag Request Employee Discounts Pay Schedules Update Your W4 Direct Deposit Employee Giving Police and Security Remission of Fees Help is Here (Mental Wellness) Employment Verification Resignation & Retirement Job Postings (Internal) Tri-C Top 20 Phone Directory ! Safety andSecurity EmployeeDevelopment PayrollServices TotalRewards EmploymentPractices Tri-CTop 20 InformationTechnology Workingat Tri-C
Working At Tri-C
Tri-C is Ohio’s first and largest community college, serving the community and promoting student success since 1963. The College boasts a long list of honors and awards, including the League for Innovation in the Community College Innovation of the Year Award, Greater Cleveland Partnership’s Commission on Economic Inclusion Hall of Fame and Commission 20, Higher Education Excellence in Diversity and Minority Access’ Champion of Diversity, and 16 years of NorthCoast 99 Award recognition. Tri-C offers excellent benefit programs, exceptional professional development opportunities and well-being programs, and an environment that encourages personal growth, professional success and fulfillment. Our em ployees make the College’s mission, vision and values a reality.
Connecting Through Giving
Employee giving is a program through which Tri-C employees support our mission by means of a personal philanthropic gift. Three campaigns are available for giving.
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Tri-C Foundation
Combined Campaign
Logo, Style and Graphic Standards
Tri-C boasts one of the strongest brands among community colleges, and each of us shapes that brand through our actions and interactions. The Graphic Standards Manual
Joint Use Agreements
Our Structure
benefits
5 Divisions AL&S A&F WCED Safety andSecurity EmployeeDevelopment PayrollServices TotalRewards EmploymentPractices Tri-CTop 20 InformationTechnology Workingat Tri-C Bargaining Units SEIU Full Time SEIU Part TimeAAUP AFSCME Organizational Charts Campuses and Locations and Locations Governance Policy Position Types Tri-C Style Guide Joint Use Agreements
The College has joint use agreements with several community partners that provide in-kind
for students and staff.
Tri-C Daily
What to Wear
The College is a “business professional” workplace. Guidelines for appropriate dress may vary by department in consideration of the type of work involved; however, employees are expected to maintain a neat, professional appearance that does not cause disruption or interference in the work environment. Questions concerning appropriate attire should be addressed with the employee’s supervisor.
Breaks and Meal Periods
Full-time non-exempt employees are provided with two break periods each workday. Breaks are usually 15 minutes each, although supervisors can advise employees of changes in this schedule. To the extent possible, breaks will be provided in the middle of work periods. This time is counted and paid as time worked, so employees must not be absent from their workstations beyond the allotted time. Breaks should not be used to cover late arrival to work, early departure or extended lunch periods, nor should they be regarded as cumulative if not taken. All fulltime and part-time employees who work more than six hours in a workday are provided with one meal period each workday. Supervisors will schedule meal periods to accommodate operating requirements. Unless otherwise directed by your supervisor, employees are relieved of all job responsibilities and restrictions during meal periods and will not be compensated for that time.
Parking
In accordance with the College Parking Procedure #33541:1-20-03.3, fees for parking permits are collected through payroll deduction.
Parking Authorization Form
Park at District for Gateway Events
Tri-C is 100% tobacco, alcohol and drug-free
Our Tobacco-Free College
Tri-C employees have access to campus recreational facilities including fitness centers, pools and gyms. Employees may use the facilities for free by show ing their current Tri-C ID. Many non-credit recreation course offerings are also available.
Tri-C employees can support student success through participation in a variety of student health and wellness programs at a discounted rate.
Community Volunteer Opportunities
Tri-C strives to give back to the community, and that expectation carries through to employees. Learn about the many opportunities to support this mission on the Human Resources Volunteer Opportunities page. The site provides information on local nonprofit agencies that employees can choose to connect with. Volunteerism allows everyone to expand Tri-C’s visibility in the community while making a positive difference.
Safety andSecurity EmployeeDevelopment PayrollServices TotalRewards EmploymentPractices Tri-C Top20 InformationTechnology Working at Tri-C 7 Breathe Free: FAQ Alcohol, Drugs and Tobacco Policy Eastern Campus Westshore Campus Metropolitan Campus Western Campus Campus Recreation Dental Hygiene Clinic Optical Dispensary Fitness Testing and Training Center Massage Therapy Clinic Community Health and Wellness Programs Preventative Care Center
Volunteer Opportunities
8 Safe Zone Preferred Name, Personal Pronoun and Gender Identity FAQ This Is Me Diversity Speaker Series Calendar Diversity & Inclusion Online Training and Resources Recognizing employees who advance equity, diversity and inclusion through outstanding dedication and excellence in service of diverse populations, fostering inclusivity and/ or addressing equity. Diversity and Inclusion Award Inclusive Excellence Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution. Affirmative Action, Inclusive Excellence, Equal Opportunity, Discrimination and Harassment Policy Complaint of Discrimination Form Discrimination, Harassment, Sexual Misconduct, Title IX and Retaliation Complaint Procedure Religious Accommodations Inclusive Excellence Flipbook Title IX Diversity Report Diversity and Inclusion Diversity Training and Opportunities
9 Employee Resource Groups
andSecurity EmployeeDevelopment PayrollServices TotalRewards EmploymentPractices Tri-CTop 20 InformationTechnology
Safety
Working at Tri-C
Resignation and Retirement Employee Code of Conduct Policy Operations Policy Conflict of Interest Employment of Relatives Discrimination and Harassment Policy Discrimination and Harassment Complaint ProcedureTri-C Policies and Procedures Employment Practices Human Resources Policies and Procedures set standards that guide how we should conduct ourselves as employees. Below are a few of the Human Resources Policies and Procedures. For more information about employee operating principles, visit the Cuyahoga Community College Policies and Procedures webpage. Ohio Ethics Law Personal Information System Policy Personal Information Systems Copyright Procedure Compliance and Risk Management Federal Award Requirements
Employee and Labor Relations
Employee and Labor Relations provides consultation to managers, supervisors and employees regarding Human Resources issues. This includes employee relations, corrective action management, investigation of complaints and interpretation of policies and procedures. The team schedules and conducts hearings in accordance with contractual and/or College policies. Additionally, Employee and Labor Relations oversees all aspects of the labor management strategy, collective bargaining, contract interpretation, grievances, arbitrations, mediation of disputes and responding to unfair labor practice charges and complaints.
Safety andSecurity EmployeeDevelopment
TotalRewards Working
Tri-C Tri-CTop 20 InformationTechnology EmploymentPractices 11
PayrollServices
at
Non-Bargaining AFSCME and SEIU Probationary Periods Policy Procedure Corrective Action AAUP SEIU Part Time AFSCME SEIU Full Time Collective Bargaining Agreements
12 Health Savings Account (HSA) Healthcare Flexible Spending Account (FSA) Dependent Care Flexible Spending Account (FSA)Spending Accounts Dependent Eligibility Domestic Partnership Dependent Coverage Medical and Prescription Vision Temporary Prescription ID Card Dental Health and Welfare Benefit Plans Total Rewards Total Rewards includes Employee Benefits, Well-Being, Compensation and Human Resources Information System (HRIS). The team exemplifies integrity, confidentiality, respect and professionalism in all interactions. Insurance and Retirement Plans
Safety andSecurity EmployeeDevelopment PayrollServices EmploymentPractices Working at Tri-C Tri-CTop 20 InformationTechnology TotalRewards 13 Impact Solutions Employee Assistance Program (EAP) Don’t let personal problems affect your health or your work. Impact, the College’s Employee Assistance and Work/Life Program administered by Behavior Management Associates Inc., is available 24/7. Accident Critical Illness Supplemental Insurance Basic Beneficiary Designation Supplemental Dependent Life Insurance Mandatory (OPERS, STRS, ARP) Voluntary 403(b) and 457(b) Retirement Plans Impact Solutions
14 FMLA FAQ for Employees Disability — Short/Long Term FMLA FAQ for Managers Military LeaveLeaves of Absence Americans with Disabilities Act (ADA) Workplace Incidents and Injuries Workers Compensation Vacation, Sick and Personal Leave Paid Leave Time (Full-time Employees) Educational Benefits To encourage employees to become lifelong learners, the College pays specified fees for furthering education through eligible programs at Tri-C and elsewhere. Eligibility requirements, courses covered and the amount eligible for reimbursement vary by employee group and course type. Tuition Reimbursement:* Full-Time Non-Bargaining *Bargaining employees should refer to union contract for details. Remission of Fees
Health and Well-Being
Safety andSecurity EmployeeDevelopment EmploymentPractices Working at Tri-C Tri-CTop 20 InformationTechnology PayrollServices TotalRewards 15
values the health and well-being
faculty and
and offers programs
support
and Well-Being Program Update Your Personal Information: Address, Phone, Email, Emergency Contacts, Preferred Name Log in to my Tri-C space>Employee Tab>Employee Dashboard>My Profile. Edit where needed by clicking the pencil on the right side of the page. Click “Submit Changes” once edits are complete. Personnel Information Records Procedure Update Your Personal Info The Work Number Employment and Income Verification: The Work Number An automated service that accelerates credit decisions by providing verifiers — mortgage lenders, credit card companies, auto dealers and more — with proof of your employment or income, instantly and securely.
to Personnel
To review your personnel file, request an appointment with the HRIS team via email at humanresources@tri-c.edu.
Tri-C
of its students,
staff,
that
a stronger, healthier you. Health
Access
Files
Payroll Services
Payroll Services is responsible for ensuring the accurate and timely payment of wages to all employees. Employees are responsible for reporting their time worked and time off within the appropriate timelines designated by Payroll Services. For payroll-related inquiries, please contact a member of the Payroll Services Team.
Overview and Instructions
Tri-C Secure Message System
The secure message system is the approved alternative for sending sensitive or confidential information to other authorized individuals. It is recommended when sending documents containing confidential information such as Social Security numbers, tax documents and payroll information.
Direct Deposit Taxes
Form W4: How to Update
Federal
OPERS Student ExemptionFAQ Timesheets
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Safety andSecurity EmployeeDevelopment EmploymentPractices Working at Tri-C Tri-CTop 20 InformationTechnology TotalRewards PayrollServices Quick Links Direct Deposit Authorization Form Ohio Tax Withholding Exemption Administrative and Support Staff Faculty Pay Schedules Tri-C Foundation Combined Campaign Employee Giving 17
The Tri-C community comes together every year to help those with the greatest need in Northeast Ohio. Employees participate in various initiatives, such as the Combined Campaign to benefit United Way of Greater Cleveland, Community Shares and the United Negro College Fund; Harvest for Hunger; Stuff the Bus; and numerous volunteer hours in the community.
Employee Development
Talent and Organizational Development
Talent and Organizational Development provides employees with a roadmap to professional and personal development through training, customized programming and group/personal coaching. The team is passionate about your continued learning.
Training, Coaching and Development
TEC Learn
Career Pathways
As a College employee, you have the opportunity to express interest in any open position at the College. All job opportunities will be filled within a reasonable time period with the best-suited candidate in ac cordance with the College’s Equal Employment Opportunity policy.
To apply for an internal opening, go to my Tri-C space, Employee tab, click the TEC icon and select Internal Job Postings.
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Free Training Resources Professional Development TEC Performance Talent Engagement Center (TEC)
Employee Awards and Recognition: Saluting Excellence
Tri-C is proud of the achievements and milestones reached by its dedicated and talent ed employees. The College recognizes significant and outstanding employee accomplishments through numerous awards:
• President’s Award of Achievement
• Professional Excellence Awards
• Milestone Years of Service
• Excellence in Teaching Award in Honor of Ralph M. Besse
• Innovation of the Year Award
• Diversity and Inclusion Award
• Faculty Leadership in Sustainability Award
• AAUP Authenticity Award
• AAUP Meaning Award
The College values your development and hard-earned successes and uses the information from your TEC Profile to populate the new accomplishments.
As you attain advanced degrees, licenses and certifications; produce published works; participate in speaking engagements; and earn professional honors, be sure to update your TEC Profile Resume with these accomplishments. Should you need assistance, reference the “Building My Profile in TEC” instruction guide to keep your profile up to date.
Building My Profile in TEC
Safety andSecurity Rewards Tri-CTop 20 InformationTechnology
Services EmployeeDevelopment 19
Payroll
Workplace Violence Prevention
Tri-C has zero tolerance for violence against any member of the College’s workforce in the workplace or any other persons on College property. Any person who makes threats, exhibits threatening behavior or engages in violent acts on College property shall be subject to immediate removal from the premises.
Except as set forth in this policy, no person may carry or use weapons on College property. For the purposes of this policy, weapons are defined to be guns, knives or any other dangerous instrument.
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Firearms policy Alert, Lockdown, Inform, Counter and Evacuate A.L.I.C.E. Training
and Security Contacts Campus Police and Security FAQ Help Is Here Resources Non-Emergency 216-987-4325 Emergency 216-987-4911 ! ! Safety and Security Campus Police and Security Services provides the highest quality of services to the campus community; is committed to the prevention of crime, protection of life, property and the preservation of peace and order; and is dedicated to serving all people with respect, fairness and compassion in support
the
mission, vision and values. Emergencies, Catastrophic Events and Severe Weather Closings College closing announcements will be announced as a Tri-C Alert, via phone call and text message to the number you set up as your Alert number through my Tri-C space
Police
of
College’s
Technology Resources Procedure Safety andSecurity TotalRewards EmploymentPractices Working at Tri-C Tri-CTop 20 PayrollServices EmployeeDevelopment InformationTechnology ITS Service Catalog Network and Phone Services ITS Forms Password ResetITS Services Desktop Services Help Desk 216-987-HELP ! Secure Messaging The secure message system is the approved alternative for sending sensitive or confidential information to other authorized individuals. It is recommended when sending documents containing confidential information such as Social Security num bers, tax documents and payroll information. Office of Safe and Secure ComputingSafe and Secure Computing Overview and Instructions Customized Information Security Training Information Technology Services (ITS) ITS provides support and maintenance for the College’s IT infrastructure. ITS aspires to promote an entrepreneurial spirit of innovation through the introduction of emerging technology and collaborates with external partners as well as with its customer base — the students, faculty, administration and executive leadership of the College.
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