LEADERSHIP
SUCCESS TRAINING COMPLIANCE RESULTS TECHNOLOGY 2014 COURSE CATALOG PROFESSIONAL DEVELOPMENT CUSTOMIZED TRAINING CONFERENCE CENTERS
www.corporatecollege.com/catalog2014
MANAGEMENT
FINANCE
COMMUNICATION
SERVICE
BUSINESS
KNOWLEDGE
HEALTH CARE MANUFACTURING
MISSION STATEMENT To provide best-in-class client solutions including training, consulting and conference and hospitality services to our business community and strategic partners.
CORPORATE COLLEGE EAST
CORPORATE COLLEGE — YOUR TRAINING PARTNER ORGANIZATIONAL EFFECTIVENESS COURSES Pages 3-10
QUALITY AND CONTINUOUS IMPROVEMENT COURSES Pages 11-18
FINANCE AND TAX COURSES Pages 19-23
INFORMATION TECHNOLOGY COURSES Pages 25-30
HEALTH INFORMATION TECHNOLOGY COURSES Pages 31-36
CONFERENCE CENTERS Pages 37-38
PROFESSIONAL DEVELOPMENT 216-987-0233
Corporate College provides training and development for professionals. We understand that in order to succeed and remain competitive in today’s dynamic business environment, employees must continue to grow and learn. Our talented team brings a wealth of experience that will help take your skills to the next level.
CUSTOMIZED TRAINING 216-987-0234
Corporate College understands your unique organizational challenges and provides customized solutions that meet your strategic business goals. These customized solutions help organizations become more efficient, grow employee skills and retain top talent. We strive to improve individual, team and organizational performance.
CONFERENCE CENTERS 216-987-2800
REGISTRATION: PHONE: ONLINE: IN-PERSON:
216-987-0233 WWW.CORPORATECOLLEGE.COM CORPORATE COLLEGE IN WARRENSVILLE HEIGHTS OR WESTLAKE
Corporate College provides world-class accommodations for your next business event: banquets, conferences board meetings, training sessions, lectures, symposiums and staff retreats. We feature meeting space suitable for functions of all sizes, from intimate brainstorming sessions to corporate conferences. Our experienced event planners ensure that all of your needs are met, providing personalized guidance and service at every stage of the planning process. Corporate College offers leading-edge technology, award-winning catering services and business amenities that will help to take your next meeting or event from good to great.
PROFESSIONAL DEVELOPMENT “CORPORATE COLLEGE UNDERSTANDS THAT IN ORDER TO SUCCEED IN THIS DYNAMIC BUSINESS ENVIRONMENT, THE PEOPLE IN OUR ORGANIZATION MUST CONTINUE TO GROW
CORPORATE COLLEGE WEST
AND LEARN.”
Corporate College is a professional development division of Cuyahoga Community College with state-of-the-art locations in Warrensville Heights and Westlake.
WHAT SETS CORPORATE COLLEGE APART? • UNSURPASSED CLIENT SERVICE • FOCUSED ON YOUR INDIVIDUAL AND ORGANIZATIONAL CHALLENGES AND GOALS
CUSTOMIZED TRAINING “CORPORATE COLLEGE PROVIDES CUSTOMIZED SOLUTIONS FOR AN ORGANIZATION’S UNIQUE BUSINESS CHALLENGES.”
• CONVENIENT LOCATIONS SUITABLE TO ALL
CUSTOMIZED TRAINING:
Programs are delivered exclusively to groups at your company facility or at one of our Corporate College locations. These training sessions are tailor-made to suit your organization’s individual needs.
PROFESSIONAL DEVELOPMENT:
These scheduled programs are for individuals and are made available to the public. Courses are offered at one of Corporate College’s locations.
CONFERENCE CENTERS “WORLD-CLASS ACCOMMODATIONS FOR BUSINESS EVENTS WILL HELP TO TAKE YOUR NEXT MEETING OR EVENT FROM GOOD TO GREAT.”
ORGANIZATIONAL EFFECTIVENESS
3
“CORPORATE COLLEGE’S DISTINCTIVE TEAM OF ORGANIZATIONAL DEVELOPMENT AND INDUSTRIAL PSYCHOLOGY EXPERTS PARTNER WITH COMPANIES TO CRAFT SOLUTIONS THAT ACCELERATE EFFECTIVENESS AND MAXIMIZE IMPACT.”
QUALITY ORGANIZATIONAL & CONTINUOUSEFFECTIVENESS IMPROVEMENT
ORGANIZATIONAL EFFECTIVENESS
TRAINING PROGRAMS: • Team Development • Frontline Manager • Change Management
OVERVIEW:
• Leadership Development
Corporate College partners with organizations to
• Business Communication
overcome challenges, build talent capabilities and produce business results. Our distinctive team of organizational development and industrial psychology experts partner with companies to craft solutions that accelerate effectiveness and maximize impact. Our creative designs offer the blueprint to meet complex challenges head-on by addressing the root cause of the issue. Solutions are multi-faceted, helping to drive change and support employees at all levels within an organization.
INFORMATION REGISTER NOW www.corporatecollege.com/leadership www.corporatecollege.com/subject 216-987-0234 000-000-0000
4
ORGANIZATIONAL EFFECTIVENESS
TEAM DEVELOPMENT OVERVIEW:
5
Corporate College offers team development programs with hands-on company events that encourage relationship building, improved communications, increased creative thinking and fun in the kitchen. High-performing teams do not just happen. Developing a team requires direction from leaders, support from the organization, skill building and time. Culinary Team Building Events Customized to meet your company’s unique needs, events range from two to eight-hour sessions with a variety of cooking themes. In addition to our culinary team, we provide a professional facilitator to open, close and debrief each activity as the event unfolds.
TRAINING PROGRAMS: Two-hour Programs • Appetizers and Icebreakers • Giving Back • Cookie Baking • Salsa Making Four-hour Programs • Pizza Marketing Challenge • Four-Course Team Building • Workshop - MBTI or DISC • Workshop - Leading High-Performance Teams • Workshop - Essentials of Leadership EXTRA VALUE: COMBINE ANY FOUR-HOUR WORKSHOP WITH A FOUR-HOUR TEAM BUILDING OR CULINARY CHALLENGE FOR A DYNAMIC TRAINING EXPERIENCE.
Hospitality Management Center Location Located in the heart of downtown Cleveland, the stateof-the-art Hospitality Management Center features an 80-seat demonstration kitchen, two full-size kitchens, a 150-seat restaurant with outside dining patio and special event/meeting rooms.
REGISTER NOW INFORMATION www.corporatecollege.com/subject www.corporatecollege.com/teambuilding 000-000-0000 216-987-0234
QUALITY ORGANIZATIONAL & CONTINUOUSEFFECTIVENESS IMPROVEMENT
FRONTLINE MANAGER CERTIFICATE PROGRAM OVERVIEW: Every year thousands of employees are hired or promoted into their first management role and every year many of them fail. Frontline employees play a critical role in business. Selecting and building a company’s frontline is an advantage that is central to an organization’s business strategy. While strong leaders are invaluable in setting the organization’s vision, strong frontline supervisors and managers are needed to communicate and operationalize that vision. Frontline managers must motivate and bolster the morale of the people who do the work—those who ultimately deliver services to customers. Investing in developing frontline talent increases the likelihood of employee retention and engagement, customer satisfaction and productivity. A well-developed frontline workforce results in a pool of potential candidates for management positions to enhance succession planning and talent management. Complete all 10 courses within 18 months to receive a certificate and earn 3.8 CEUs. CERTIFICATE COST: $1,420 INFORMATION REGISTER NOW www.corporatecollege.com/subject www.corporatecollege.com/leadership 000-000-0000 216-987-0234
SUCCESSFUL FRONTLINE MANAGER’S SKILLS: • Lead with professionalism and integrity • Organize and plan work and resources effectively • Tackle problems with confidence and handle the unexpected • Take responsibility for decisions • Demonstrate business knowledge and skills and makes sound judgments • Team-oriented, inclusive and coach, support and develop talent • Inspire others to go the extra mile • Set clear expectations and communicate effectively to gain results • Confront and resolve conflict FRONTLINE MANAGER COURSES: • Frontline Leadership • Effective Communication • Embracing Change at Work • Using Your Strengths • Becoming a Team Player • Professionalism • Dealing with Difficult People • Handling Conflict at Work • Prioritizing My Time • Delivering Great Customer Service
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QUALITY ORGANIZATIONAL AND CONTINUOUS EFFECTIVENESS IMPROVEMENT
Embracing Change at Work
FRONTLINE MANAGER COURSES Frontline Leadership Employees that exceed expectations in their daily work are often promoted into leadership roles. The transition from support staff to leader is often a challenging one. Although technical and functional expertise is necessary, it does not necessarily equate to being a good leader. Without the additional skills needed to communicate effectively, engage and lead others, the transition can be difficult and unsuccessful. Cost
CEU
Hours
Subject Code
$79
0.2
2
ZLDR 1211
CRN
Date
Day
Time
Location
Instructor
32640
Jan. 14
T
8:30 a.m. – 10:30 a.m.
CCE
Staff
32641
Apr. 15
T
8:30 a.m. – 10:30 a.m.
CCE
Staff
Cost
CEU
Hours
Subject Code
$149
0.4
4
ZLDR 1214
CRN
Date
Day
Time
Location
Instructor
32644
Jan. 28
T
8:30 a.m. – 12:30 p.m.
CCE
Staff
32645
Apr. 29
T
8:30 a.m. – 12:30 p.m.
CCE
Staff
Using Your Strengths
Effective Communication
7
Change happens all around us - at home, in our communities and at work. The only constant of change is that it is unavoidable. Anxiety over the unknown, changes in roles and responsibilities and/or processes can result in unhappy, unproductive and stressed out employees. Embracing change is easier when we know what the changes are, why it is happening, the benefits it will yield and how to overcome barriers to change.
It is no secret that good leaders are also good communicators. And the best leaders have learned that effective communication is as much about listening to others as the words they speak. The importance of the exchange of information in the workplace makes effective communication skills a critical business tool and an essential employee attribute. Cost
CEU
Hours
Subject Code
$149
0.4
4
ZLDR 1213
CRN
Date
Day
Time
Location
Instructor
32642
Jan. 21
T
8:30 a.m. – 12:30 p.m.
CCE
Staff
32643
Apr. 22
T
8:30 a.m. – 12:30 p.m.
CCE
Staff
Do you have the opportunity to do what you do best every day? Chances are you do not. All too often, our natural talents go untapped. From the cradle to the cubicle, we devote more time to fixing our shortcomings than to developing our strengths. Based on the bestselling book Strengths Finder 2.0 by Tom Rath, this course is sure to uncover hidden talents and strengths that will be invaluable throughout an entire career. Cost
CEU
Hours
Subject Code
$149
0.4
4
ZLDR 1215
CRN
Date
Day
Time
Location
Instructor
32646
Feb. 4
T
8:30 a.m. – 12:30 p.m.
CCE
Staff
32652
May 6
T
8:30 a.m. – 12:30 p.m.
CCE
Staff
Becoming a Team Player Teamwork is critical to an organization’s productivity and profitability. Teams solve problems better and accomplish tasks faster. Each individual on a team has unique qualities that make the team stronger and more effective. Learning what those qualities are and what role they play on the team will help to create an environment of trust and success. Cost
CEU
Hours
Subject Code
$149
0.4
4
ZLDR 1216
CRN
Date
Day
Time
Location
Instructor
32653
Feb. 11
T
8:30 a.m. – 12:30 p.m.
CCE
Staff
32654
May 13
T
8:30 a.m. – 12:30 p.m.
CCE
Staff
REGISTER NOW www.corporatecollege.com/subject www.corporatecollege.com/leadership 000-000-0000 216-987-0233
QUALITY ORGANIZATIONAL AND CONTINUOUSEFFECTIVENESS IMPROVEMENT
Handling Conflict at Work
FRONTLINE MANAGER COURSES Professionalism Professionalism is the skill, good judgment and polite behavior expected from a person who is trained to do a job well. What is deemed as professional in one circumstance may not be in another. Today’s organizations are multi-cultural, multi-faceted and multi-tasking. Employees must learn to be aware of their environment, accountable for their actions and maintain a positive attitude to be thought of as a professional in today’s ever-changing work place. Cost
CEU
Hours
Subject Code
$149
0.4
4
ZLDR 1217
CRN
Date
Day
Time
Location
Instructor
32655
Feb. 18
T
8:30 a.m. – 12:30 p.m.
CCE
Staff
32656
May 20
T
8:30 a.m. – 12:30 p.m.
CCE
Staff
Dealing with Difficult People Ever wonder how an encounter with a person went so bad so quick, and you are left asking yourself what you did? Chances are nothing. You were just dealing with a difficult person. Most times we can avoid or minimize our interactions with difficult people, but sometimes they are unavoidable. The best way to handle difficult people is to be aware and prepared for their behaviors and develop strategies for dealing with them. Cost
CEU
Hours
Subject Code
$149
0.4
4
ZLDR 1218
CRN
Date
Day
Time
Location
Instructor
32683
Mar. 4
T
8:30 a.m. – 12:30 p.m.
CCE
Staff
32727
Jun. 3
T
8:30 a.m. – 12:30 p.m.
CCE
Staff
Conflict in the workplace is a given. Although we may try to avoid it, we cannot escape it. The ability to recognize conflict, understand the nature or cause of the conflict and resolve conflict effectively will benefit individuals, teams and the organization as a whole. Developing the skills to handle conflict in the workplace is essential to increase morale and productivity at work, as well as enhance value in all areas of life. Cost
CEU
Hours
Subject Code
$149
0.4
4
ZLDR 1212
CRN
Date
Day
Time
Location
Instructor
32729
Mar. 11
T
8:30 a.m. – 12:30 p.m.
CCE
Staff
32730
Jun. 10
T
8:30 a.m. – 12:30 p.m.
CCE
Staff
Prioritizing My Time Prioritization is an essential skill to make the best use of our efforts and those of our team. This skill will also help create an atmosphere of calmness and fluidity which allows for the focus of energy and attention on the things that are productive. Learn to: identify all items that may require action; evaluate items and identify the type of action required; organize tasks and the resources needed; set up your own time management system; review and update it regularly. Cost
CEU
Hours
Subject Code
$149
0.4
4
ZLDR 1208
CRN
Date
Day
Time
Location
Instructor
32733
Mar. 18
T
8:30 a.m. – 12:30 p.m.
CCE
Staff
32734
Jun. 17
T
8:30 a.m. – 12:30 p.m.
CCE
Staff
Delivering Great Customer Service
REGISTER NOW www.corporatecollege.com/subject www.corporatecollege.com/leadership 000-000-0000 216-987-0233
Customer service has the power to create the entire perception a customer has of an organization. One bad experience can result in not only losing that customer but losing future customers. Studies show that a satisfied customer may tell two or three people about their experience. Dissatisfied customers will tell eight to 20. However, even an unhappy customer will become a loyal customer if you resolve their complaint fast, fair and friendly. Cost
CEU
Hours
Subject Code
$149
0.4
4
ZLDR 1219
CRN
Date
Day
Time
Location
Instructor
32700
Mar. 25
T
8:30 a.m. – 12:30 p.m.
CCE
Staff
32701
Jun. 24
T
8:30 a.m. – 12:30 p.m.
CCE
Staff
8
QUALITY ORGANIZATIONAL AND CONTINUOUS EFFECTIVENESS IMPROVEMENT
LEADERSHIP COURSES Getting Started as a New Leader
5 Dysfunctions of a Team
Have you just been promoted into a supervisory or leadership role? This course arms new leaders and supervisors with the knowledge and skills they need to confront the challenges associated with getting their footing and getting results quickly in their new leadership role. Learn how to focus your time and efforts on tasks that are most important to your organization’s success. Also learn about an approach that will accelerate your ability to achieve results through others.
The 5 Dysfunctions of a Team workshop provides the foundation for team building efforts and the formal kick-off of the team’s new approach to teamwork. This program is ideal for teams that want to learn how to become more cohesive, as well as for individual leaders who are searching for better ways to eliminate politics in their organizations and improve team effectiveness. This workshop primarily focuses on two key areas of building trust and mastering conflict.
Cost
CEU
Hours
Subject Code
$150
0.4
4
ZLDR 1033
CRN
Date
Day
Time
Location
Instructor
32706
Mar. 7
F
8:30 a.m. – 12:30 p.m.
CCE
Staff
32707
May 30
F
8:30 a.m. – 12:30 p.m.
CCE
Staff
Cost
CEU
Hours
Subject Code
$275
0.8
8
ZLDR 1195
CRN
Date
Day
Time
Location
Instructor
32702
Jun. 19
TH
8:30 a.m. – 4:30 p.m.
CCE
Staff
Leading High Performance Teams
9
Today’s organizations demand that their teams do more. A leader with knowledge, skills and abilities can transform an acceptable team into an exceptional one. Leaders learn to diagnose behaviors and conditions that limit team performance. They gain knowledge to assess team strengths and weaknesses, as well as to use coaching and reinforcing skills to be a catalyst for high performance and continuous improvement. Cost
CEU
Hours
Subject Code
$225
0.4
4
ZLDR 1142
CRN
Date
Day
Time
Location
Instructor
32708
Feb. 5
W
8:30 a.m. – 12:30 p.m.
CCE
Staff
32709
Jun. 11
W
8:30 a.m. – 12:30 p.m.
CCE
Staff
REGISTER NOW www.corporatecollege.com/subject www.corporatecollege.com/leadership 000-000-0000 216-987-0233
QUALITY ORGANIZATIONAL AND CONTINUOUSEFFECTIVENESS IMPROVEMENT
COMMUNICATION COURSES Communication Skills for Managers
Dynamic Presentation Skills
This course provides students with an overview of effective methods of communication for managers. Students gain a working knowledge of the difference between hearing and listening, and will apply strategies for improving listening, speaking and writing skills. In addition, students will examine methods of delivering criticism, asking questions and teaching someone a process. The course also covers how to create effective business communications, such as presentations and documents.
Transform yourself from inexperienced speaker to skilled presenter. In this workshop you will learn to present your thoughts and ideas with conviction, control and self-confidence. You will gain the specific skills and direction you need to become comfortable with your own presentation style. You will receive expert advice on how to handle challenging situations and how to present by preparing a presentation, presenting in front of a group and receiving useful and timely feedback..
Cost
CEU
Hours
Subject Code
Cost
CEU
Hours
Subject Code
$299
2.0
20
ZLDR 1197
$225
0.8
8
ZLDR 1201
CRN
Date
Day
Time
Location
Instructor
CRN
Date
Day
Time
Location
Instructor
32703
Feb. 18
T
8:30 a.m. – 4:30 p.m.
CCE
Littleton
32691
Feb. 3 - 28
Online
Online
Online
Cody
32726
May 5 - 30
Online
Online
Online
Cody
Increasing Your Emotional Intelligence
Presenting Data to Sell Your Point
Learn to define and practice self-management, self-awareness, self-regulation, self-motivation and empathy. Understand, use and manage your emotions. Verbally communicate with others and successfully communicate with others in a non-verbal manner. Identify the benefits of emotional intelligence and relate emotional intelligence to the workplace. Balance optimism of emotional intelligence and effectively impact others.
Have you ever had trouble getting a client or boss to buy into your idea? You are not alone. This course will provide you with the methods necessary to prepare and present data to effectively inform or persuade your audience. You will learn to interpret and organize data to make your case, present data in a visual form to effectively communicate your message and persuade your audience to buy into your idea.
Cost
CEU
Hours
Subject Code
Cost
CEU
Hours
Subject Code
$225
0.8
8
ZLDR 1161
$275
0.8
8
ZLDR 1149
CRN
Date
Day
Time
Location
Instructor
CRN
Date
Day
Time
Location
Instructor
32704
Mar. 4
T
8:30 a.m. – 4:30 p.m.
CCE
Staff
32687
Jan. 22
W
8:30 a.m. – 4:30 p.m.
CCE
Staff
32705
Jun. 25
W
8:30 a.m. – 4:30 p.m.
CCE
Staff
32724
May 14
W
8:30 a.m. – 4:30 p.m.
CCE
Staff
REGISTER NOW www.corporatecollege.com/subject www.corporatecollege.com/leadership 000-000-0000 216-987-0233
10
QUALITY AND CONTINUOUS IMPROVEMENT “IT IS ABSOLUTELY CRUCIAL TO FIND WAYS TO BE AS EFFICIENT AS POSSIBLE WITH BUDGETING. CORPORATE COLLEGE LEAN SIX SIGMA TRAINING HELPS COMPANIES MEET THEIR GOALS BY SAVING TIME AND MONEY.” 11
QUALITY AND CONTINUOUS IMPROVEMENT
QUALITY AND CONTINUOUS IMPROVEMENT OVERVIEW: Quality programs are no longer limited to just manufacturing, they can be applied to any business activity or process for improved effectiveness and efficiency. In today’s business environment, doing more with less has become the norm and client and customer satisfaction still remains king. To maintain high-quality standards while remaining globally and locally competitive, organizations need individuals who are committed and able to increase productivity in a way that is cost effective and meets organizational goals. Corporate College has a wide-range of solutions to help organizations and individuals. Learn to cultivate a working knowledge of new and existing quality and regulatory standards. Develop value added quality management systems. Gain knowledge to improve processes to gain optimum efficiency and effectiveness. Training will help to reduce waste, redundancy and eliminate process deviation.
INFORMATION www.corporatecollege.com/quality 216-987-0234
TRAINING PROGRAMS: • Lean and Lean Six Sigma • Lean Six Sigma for Health Care • OSHA Environmental and Safety Compliance • Project Management • ISO Standards • Quality
12
QUALITY AND CONTINUOUS IMPROVEMENT
OSHA ENVIRONMENTAL AND SAFETY COMPLIANCE OVERVIEW:
13
Corporate College is pleased to announce that we have partnered with Mid-America OSHA Education Center. Mid-America is one of only 25 centers in the United States formally authorized by OSHA to deliver courses and training. Instructors are trained and authorized to provide OSHA courses. Course materials are OSHA approved and certificates are OSHA endorsed. Corporate College will handle the reporting requirements to OSHA for participants. Registration for OSHA courses is processed through Mid-America.
Note: All classes held at Corporate College East, except OSHA 521, 2264 and 3115 (held at Mid-America in Middleburg Hts.)
Course
Date
Time
Cost
Jan. 14
8:30 a.m. – 5 p.m.
$179
Jan. 27–30
8:30 a.m. – 4 p.m.
$750
Feb. 3–6
8:30 a.m. – 4 p.m.
$800
Feb. 13
8:30 a.m. – 3 p.m.
$200
Feb. 17–20
8:30 a.m. – 4 p.m.
$800
OSHA 7205 Health Hazard Awareness
Feb. 24
8:30 a.m. – 3:30 p.m.
$200
OSHA 7505 Accident Investigation
Feb. 28
8:30 a.m. – 5 p.m.
$200
OSHA 7845 Recordkeeping
Mar. 10
8:30 a.m. – 12:30 p.m.
$200
Mar. 18–20
8:30 a.m. – 4 p.m.
$675
HAZWOPER 8-Hour Refresher
Mar. 26
8:30 a.m. – 5 p.m.
$179
OSHA 3115 Fall Arrest Systems
Apr. 15–17
8:30 a.m. – 3:30 p.m.
$675
OSHA 30-Hour
Apr. 21–24
8:30 a.m. – 5 p.m.
$675
OSHA 10-Hour
May 6–7
8:30 a.m. – 2 p.m.
$225
OSHA 7505 Accident Investigation
May 19
8:30 a.m. – 5 p.m.
$200
OSHA 7845 Recordkeeping
Jun. 17
8:30 a.m. – 12:30 p.m.
$200
HAZWOPER 8-Hour Refresher OSHA 521 Guide to Industrial Hygiene OSHA 511 - Standards for General Industry OSHA 7500 - Introduction to Safety and Health Management OSHA 501 - Trainer Course in OSHA Standards for Gen. Industry
OSHA 2264 - Permit Required Confined Space
INFORMATION www.corporatecollege.com/osha 216-987-0234
QUALITY AND CONTINUOUS IMPROVEMENT
PROJECT MANAGEMENT Project management is a disciplined and systematic approach used to bring projects from the planning stage through implementation, and ultimately into standard practices. Over the last few decades, project management has evolved to now require project managers to have a working knowledge of business, operations, quality and finance. At Corporate College, we believe in the fundamental principles of the Project Management Institute (PMI). Using PMI’s Project Management Book of Knowledge as a foundation, courses have been designed to provide students with the tools necessary for successfully overseeing, implementing and managing projects.
QUALITY At Corporate College, we understand the needs of organizations to continuously improve and can help provide the training and coaching to achieve organizational success. Our training includes the latest techniques and proven quality tools, delivered by instructors with real-world experience. Corporate College can provide practical hands-on experience to drive organizations to the next level. Whether you are seeking certification or just an introduction to a specific topic, our classes are highly interactive and provide participants with a working knowledge of the subject.
INFORMATION www.corporatecollege.com/quality 216-987-0234
ISO STANDARDS
(PLEXUS CERTIFIED TRAINING) In general, registration to ISO 9001 by an accredited certification body shows an overall commitment to quality and customers and a willingness to work towards improving efficiency. By becoming an ISO 9001-certified organization, your organization demonstrates the existence of an effective Quality Management System (QMS) that satisfies the rigors of an independent, external audit. Organizations that implement and adhere to a QMS have benefited through increased efficiency, revenue, customer satisfaction and employee morale. Corporate College has partnered with Plexus International to offer a wide array of ISO-related training for various health care, manufacturing and service-related sectors.
LEAN SIX SIGMA AND LEAN SIX SIGMA FOR HEALTH CARE Lean Six Sigma has become the gold standard for process thinking and operational improvement for all industry sectors from health care to banking to manufacturing and everything in between. Organizations (non-profit and for-profit alike) require employees who can think both operationally and strategically and have the skills to develop solutions to reduce waste, errors and costs while ensuring that quality standards meet customer expectations. Our project-based program allows employees to immediately apply what they learn to their current job and provides employers with a tangible returnon-investment of training dollars.
14
QUALITY AND CONTINUOUS IMPROVEMENT
15
PROJECT MANAGEMENT COURSES
QUALITY COURSES
Certificate in Applied Project Management
Business Analysis Fundamentals
The Certificate in Applied Project Management program is a hands-on program that is aligned with the Project Management Institute’s (PMI) Guide to the Project Management Body of Knowledge (PMBOK® Guide). This program is designed to help the student understand and pull together all the knowledge areas and processes of project management necessary to plan and execute, control and close successful projects in any field. The theory of PMI is balanced by the reality of the course instructors’ project management experiences. A case study is threaded throughout the program, and includes activities which enable participants to apply the lessons learned in the units to the projects they are currently on.
Business analysis represents a critical factor for project success. Disconnects can exist between the producers of the solution and the business users who need the functionality that the project will provide. Business analysts are the conduit between these two worlds, bridging the communication gap with their unique grasp of both sides of the project. This course is designed around the seven knowledge areas identified by the International Institute of Business Analysis (IIBA): Business Analysis Planning & Monitoring, Elicitation, Requirements Management & Communication, Enterprise Analysis, Requirements Analysis, Solution Assessment & Validation and Underlying Competencies. This course offers a step-by-step tour of an actual IT project from the perspective of a business analyst.
Cost
CEU
Hours
Subject Code
$1,295
3.5
35
ZMGT 1012
CRN
Date
Day
Time
Location
Instructor
32615
Feb. 4 – Mar. 4
T
8:30 a.m. – 4:30 p.m.
CCE
Bryan
32617
May 14 – Jun. 11
W
8:30 a.m. – 4:30 p.m.
CCE
Bryan
Cost
CEU
Hours
Subject Code
$595
1.4
14
ZLSS 1021
CRN
Date
Day
Time
Location
Instructor
32616
Apr. 7–17
M/W
6 p.m. – 9:30 p.m.
CCE
Walters
PMP Exam Boot Camp
The Business Model Canvas Breakfast
The PMP credential recognizes demonstrated knowledge and skill in leading and directing project teams and in delivering project results within the constraints of schedule, budget and resources. Preparation for a PMI credential requires study and review of current project management processes. If you have demonstrated experience and competence in leading project teams, this certification and this prep course is right for you.
Grow your business through a living business plan. Learn to visually validate a business idea, product line or navigate a business crossroad and pivot. The Business Model Canvas puts the business on one page and is a strategic management and entrepreneurial tool. It is designed for high level management staff tasked with strategic planning and meeting business challenges. The canvas allows you and your team to describe, design, invent or pivot the business planning process.
Cost
CEU
Hours
Subject Code
$1,995
3.5
35
ZMGT 1010
CRN
Date
Day
Time
Location
Instructor
32647
Jan. 29 – Apr. 2
W
6 p.m. – 9:30 p.m.
CCE
Anastasi
Cost
CEU
Hours
Subject Code
$15
0.15
1.5
ZPDI 1234
CRN
Date
Day
Time
Location
Instructor
32648
Mar. 12
W
8:30 a.m. – 10 a.m.
CCE
Staff
REGISTER NOW www.corporatecollege.com/quality 216-987-0233
QUALITY AND CONTINUOUS IMPROVEMENT
ISO STANDARDS/PLEXUS CERTIFIED TRAINING COURSES RABQSA: Plexus ISO 9001 Understanding and Internal Auditor Training
Plexus AS9100C Understanding and Internal Auditing
ISO International Standards ensure that products and services are safe, reliable and of good quality. For business, they are strategic tools that reduce costs by minimizing waste and errors and increasing productivity. They help companies to access new markets, level the playing field for developing countries and facilitate free and fair global trade. This 3-day course is designed for both new auditors and those looking to sharpen their current auditing skills. Participants will acquire the necessary skills to become a leader in preparing and conducting 1st and 2nd party audits through interactive methods and avoiding lecture based learning.
AS9100 is the Standard for the Aviation, Space and Defense industry. The new Revision C update heavily incorporates the use of the Process Approach to auditing. This 3 day course is designed for both new auditors and those looking to sharpen their current auditing skills. Participants will acquire the necessary skills to become a leader in preparing and conducting 1st and 2nd party audits through interactive methods and avoiding lecture based learning. This course includes all Revision C updates.
Cost
CEU
Hours
Subject Code
Cost
CEU
Hours
Subject Code
$1,195
2.1
21
ZISO 1152
$1,195
2.1
21
ZISO 1154
CRN
Date
Day
Time
Location
Instructor
CRN
Date
Day
Time
Location
Instructor
32619
Feb. 3–5
M/T/W
8:30 a.m. – 4:30 p.m.
CCE
Copeland
32611
Feb. 24–26
M/T/W
8:30 a.m. – 4:30 p.m.
CCE
Copeland
32612
Jun. 2–4
M/T/W
8:30 a.m. – 4:30 p.m.
CCE
Copeland
32620
Jun. 23–25
M/T/W
8:30 a.m. – 4:30 p.m.
CCE
Copeland
RABQSA: Plexus ISO/TS 16949 Understanding and Internal Quality Auditing The ISO/TS 16949 is an ISO technical specification aimed at the further development of Quality Management Systems (QMS) that caters to continual improvement, defect prevention and the reduction of variation and waste in the supply chain. In addition, the standard combines the AVSQ (Italian), EAQF (French) and VDA 6.1 (German) automotive requirement ISO/TS 16949, coupled with customer-specific requirements, defines the quality system requirements for use in the automotive supply chain. Cost
CEU
Hours
Subject Code
$1,195
2.1
21
ZISO 1153
CRN
Date
Day
Time
Location
Instructor
32613
Feb. 10–12
M/T/W
8:30 a.m. – 4:30 p.m.
CCE
Copeland
32614
Jun. 16–18
M/T/W
8:30 a.m. – 4:30 p.m.
CCE
Copeland
REGISTER NOW www.corporatecollege.com/quality 216-987-0233
16
QUALITY AND CONTINUOUS IMPROVEMENT
LEAN SIX SIGMA COURSES Executive Guide to Becoming a Lean Organization
Green Belt - Lean Six Sigma
Lean is a business practice that means creating more value with fewer resources. Lean Six Sigma increases business productivity and identifies and eliminates waste at its root cause. The Lean Six Sigma culture ingrained in companies like General Electric, Boeing, Target and Amazon has resulted in global recognition for adding value and reducing costs for organizations in every sector of industry. This workshop is specifically designed for executives considering making the commitment to a Lean culture within their organization.
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Cost
CEU
Hours
Subject Code
$149
0.4
4
ZLSS 1035
CRN
Date
Day
Time
Location
Instructor
32539
Jan. 23
TH
8:30 a.m. – 12:30 p.m.
CCE
Bryan
32543
Apr. 17
TH
8:30 a.m. – 12:30 p.m.
CCE
Bryan
Prerequisite: The LSS Yellow Belt course. Upon successful completion of this course, participants will be certified as Lean Six Sigma Green Belts. Lean Six Sigma Green Belts work directly with cross-functional project leaders to carry out identified improvement projects using LSS methodologies. Green Belts can implement all of the appropriate tools to lead independent local projects. Cost
CEU
Hours
Subject Code
$2,200
3.6
36
ZLSS 1033
CRN
Date
Day
Time
Location
Instructor
32538
Jan. 14 – Feb. 28
T
8:30 a.m. – 4:30 p.m.
CCE
Fazekas
32544
May 5 – Jun. 30
M
8:30 a.m. – 4:30 p.m.
CCE
Fazekas
Yellow Belt - Lean Six Sigma
Black Belt - Lean Six Sigma
Lean Six Sigma Yellow Belt training is ideal for all individuals within an organization. Yellow Belts are familiar with Lean Six Sigma methodologies and tools that are necessary to identify opportunities for eliminating waste, reducing costs and improving processes. Yellow Belts have the skills to represent individual departments or organizations as an active member on Lean Six Sigma project teams.
Prerequisite: The Lean Six Sigma Green Belt course Upon successful completion of this course, participants will be certified as Lean Six Sigma Black Belts. Black Belts are trained experts in Lean, Six Sigma and statistical process control techniques. The LSS Black Belt course is designed to ensure effective use of DMAIC principles needed to improve business processes and the Lean tools to reduce waste and increase productivity. Individuals completing this course will have all the necessary tools to lead cross-functional project teams through implementation. This course uses MINITAB statistical software for all project calculations; it is preferable that participants bring their own laptop for software download.
This is a blended-learning course: blended-learning reduces time away from home or work and ensures that class time is spent reinforcing learning through hands-on activities and class discussion.
Cost
CEU
Hours
Subject Code
Cost
CEU
Hours
Subject Code
$1,200
2.6
26
ZLSS 1032
$3,625
8.0
80
ZLSS 1003
CRN
Date
Day
Time
Location
Instructor
CRN
Date
Day
Time
Location
Instructor
32540
Mar. 6–27
TH
8:30 a.m. – 4:30 p.m.
CCE
Fazekas
32546
Jun. 4 – Aug. 15
T/W/TH
8:30 a.m. – 4:30 p.m.
CCE
Fazekas
32545
Jun. 3–24
T
8:30 a.m. – 4:30 p.m.
CCE
Fazekas
REGISTER NOW www.corporatecollege.com/quality 216-987-0233
QUALITY AND CONTINUOUS IMPROVEMENT
LEAN SIX SIGMA FOR HEALTH CARE Lean Six Sigma Green Belt for Health Care This course has been customized to meet the unique needs of current and future health care professionals. Upon successful completion of this course, participants will be certified as Lean Six Sigma Green Belts for Health Care. Lean Six Sigma Green Belts for Health Care work directly with cross-functional project leaders to carry-out identified improvement projects using LSS methodologies within a health care organization. Green Belts will implement all of the appropriate tools to lead independent local projects when necessary Note: This course blends 28 hours of traditional classroom instruction with 40 hours of required online learning and assignments. To receive Green Belt certification, participants must attend all class sessions, complete all online assignments and complete a college approved Lean Six Sigma project. All course materials included.
REGISTER NOW www.corporatecollege.com/quality 216-987-0233
OUTCOME: • Prepare, manage and lead Lean Six Sigma projects within an organization • Identify and implement tools used for process optimization
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• Organize, prepare, present and evaluate milestone reviews • Measure ROI for projects • Support Black Belt leads in the implementation of improvement projects Cost
CEU
Hours
Subject Code
$3,400
6.8
68
ZLSS 1027
CRN
Date
Day
Time
Location
Instructor
32041
Dec. 23 – Feb. 10
M
8:30 a.m. – 4:30 p.m.
CCE
Fazekas
32542
Apr. 8 – May 30
T
8:30 a.m. – 4:30 p.m.
CCE
Fazekas
FINANCE AND TAX
“REMAIN COMPETITIVE AND MEET STATEMANDATED STANDARDS IN ACCOUNTING. BENEFIT FROM KNOWLEDGE OF BEST PRACTICES AND IMPLEMENT THEM WITHIN YOUR ORGANIZATION.” 19
FINANCE AND TAX
FINANCE AND TAX OVERVIEW: Accounting, finance and tax are among the most challenging disciplines and professions. These fields require ongoing education due to competitive necessity and state-mandated standards. Taxation is the field that intersects both professions, and one in which an act of Congress, IRS ruling or a tax court decision can render expertise obsolete overnight, making continuing education essential.
INFORMATION www.corporatecollege.com/business 216-987-0234
20 PROGRAMS/TRAINING SOLUTIONS: • Enrolled Agent • Finance for the Non-Financial Manager • Certified Public Accountant Review and Exam Prep • PayTrain Fundamentals
FINANCE AND TAX
21
ENROLLED AGENT CERTIFICATION PROGRAM OVERVIEW: Enrolled agents (EA) are licensed by the federal government and have demonstrated special competence in tax matters, professional ethics and can practice before the Internal Revenue Service (IRS) anywhere in the United States. The IRS defines an EA as a person who has earned the privilege of representing taxpayers before the IRS by either passing a three-part comprehensive IRS test covering individual or business tax returns, or through experience as a former IRS employee. EA status is the highest credential the IRS awards. EAs may present cases at all levels of the IRS and may represent clients, with or without their presence, on such matters as: examination of a filed return, liability for a delinquent return, payment of a past due tax and submission of a federal tax lien. In short, they act as agents of taxpayers faced with problems involving income taxes, estate and gift taxes, employment taxes and excise taxes.
CERTIFICATION REQUIREMENTS : To become a certified EA you must successfully pass the IRS Special Enrollment Examination (SEE) and a suitability check. In addition to passing the SEE, applicants must pass a tax compliance check to ensure that you have filed all required tax returns and have no outstanding tax liabilities. SPECIAL ENROLLMENT EXAMINATION : The SEE is a three-part exam administered by Prometrics on behalf of the IRS. You must successfully pass all three parts to receive IRS-EA certification. Part 1 - Individuals Part 2 - Businesses Part 3 - Representation, Practices and Procedures Note: Each part is taken as a separate exam and may be taken in any order. Exam fees are $101 per part. You must register and schedule your exam with Prometrics directly.
REGISTER NOW www.corporatecollege.com/enrolledagent 216-987-0233
FINANCE AND TAX
ENROLLED AGENT PROGRAM DESCRIPTION:
Date
Time
Topic
Mar. 29
9 a.m. – 11 a.m.
Program Orientation
Apr. 5 - 26
9 a.m. – 12 p.m.
Part 1 - Individuals
on the Gleim System for Success. The following
Apr. 27 – May 16
Test Window
Take Part 1 Exam
materials are included with registration for all
May 17 – Jun. 14
9 a.m. – 12 p.m.
Part 2 - Businesses
The Enrolled Agent program is a blended-learning program intended to prepare participants to pass the SEE exam. Sessions are structured based
three parts of the SEE exam. • Instructor-led Sessions • Test Prep Online • Audio Review • EA Gleim Online (one- year access) • Access to a Personal Counselor • Gleim Book Bag
CERTIFICATE COST: $1,149
REGISTER NOW www.corporatecollege.com/enrolledagent 216-987-0233
Jun. 15 – Jul. 11
Test Window
Take Part 2 Exam
Jul. 12 - 19
9 a.m. – 12 p.m.
Part 3 - Representation
Jul. 20 – Aug. 15
Test Window
Take Part 3 Exam
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FINANCE AND TAX
FINANCE AND TAX COURSES Finance for Non-Financial Managers To get ahead and stay ahead, today’s managers have to be “finance savvy.” You’ve got to know how to justify a request... quantify your contributions to the company...spot profit drains before they get out of hand. From accruals to write-offs, from accounts receivable to working capital, this seminar shows you the concepts, techniques and tools that can help you make each decision pay off—on the job and on the bottom line! No matter how effective your management methods or how innovative your ideas, the results are going to be measured in numbers: dollars and cents. Cost
CEU
Hours
Subject Code
$225
0.8
8
ZPDI 1023
Note: Upcoming courses are listed on website.
2014 CPA Review and Exam Prep: Business Environment and Concepts Corporate College and Gleim Publishing have partnered to bring you the most widely used accounting certification exam review materials. All materials are in accord with the latest AICPA/ NASBA disclosures regarding the 2014 CPA exam. This course will prepare learners to take the Business Environment and Concepts(BEC) portion of the CPA exam. This section deals with the general business environment candidates encounter and the concepts needed to comprehend the underlying business reasons for and the accounting implications of business transactions and the skills needed to apply that knowledge. Cost
CEU
Hours
Subject Code
$750
7.6
76
ZFIN 1032
Note: Upcoming courses are listed on website.
PayTrain Fundamentals
2014 CPA Review and Exam Prep: Auditing and Attestation
23
Corporate College and Gleim Publishing have partnered to bring you the most widely used accounting certification exam review materials. All materials are in accord with the latest AICPA/NASBA disclosures regarding the 2014 CPA exam. This course will prepare learners to take the Auditing and Attestation(AUD) portion of the CPA exam. This section deals with generally accepted auditing standards, auditing procedures, standards related to attest engagements, and the skills needed to apply that knowledge. Cost
CEU
Hours
Subject Code
$750
7.6
76
ZFIN 1031
Note: Upcoming courses are listed on website.
CAPA PayTrain Fundamentals Certification (FPC) is an important first step in payroll education. This interactive, blended-learning program covers the basic procedures, processes, and terminology defining the daily workload of the beginning payroll practitioner. This program provides a thorough overview of the laws and regulations that affect payroll. Practical experience is also gained through “handson” computer-based exercises that allow each participant to work through actual payroll forms and payroll calculations. This program is in partnership with The American Payroll Association (APA). APA sets the standards for payroll excellence through two certification programs. The Certified Payroll Professional (CPP) and the Fundamental Payroll Certification (FPC) are highly sought-after designations for payroll professionals who want to keep their knowledge up-todate and advance their careers Cost
CEU
Hours
Subject Code
$795
03.0
30
ZFIN 1041
Note: Upcoming courses are listed on website.
REGISTER NOW www.corporatecollege.com/business 216-987-0233
CUSTOMIZED TRAINING FOR GROUPS
DO YOU HAVE A GROUP WITHIN YOUR ORGANIZATION THAT WOULD BENEFIT FROM PROFESSIONAL TRAINING? Corporate College provides professional training and development customized for your business. Programs may be customized and tailor-made to suit your organization’s individual needs and solve challenges you may be facing. Programs are delivered either at your company facility or at one of the two Corporate College campuses.
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Clients turn to us for training solutions to meet strategic business goals and consulting solutions that improve individual, team and organizational performance. We meet with your team leaders to discuss areas for improvement and after assessing your situation, we make suggestions on which type of training would benefit your organization.
Please contact us today to schedule a consultation for customized training for your organization.
216-987-0234 | www.corporatecollege.com
INFORMATION TECHNOLOGY
25
“CORPORATE COLLEGE’S STAFF AND INSTRUCTORS HAVE VAST EXPERIENCE IN THE FIELD AND SUBSTANTIAL KNOWLEDGE OF CURRENT AND FUTURE INDUSTRY TRENDS TO INCORPORATE IN THE CLASSROOM.”
INFORMATION TECHNOLOGY
INFORMATION TECHNOLOGY OVERVIEW: Corporate College’s information technology programs have trained thousands of people in recent years throughout the region. Programs are up-to-date and range from one-day workshops to in-depth programs that lead to industry-recognized credentials and certifications. The staff and instructors involved with information technology programs at Corporate College have technical backgrounds and substantial industry experience. In addition, they are regularly acquiring new technical knowledge that they integrate into teaching and curriculum.
PROGRAMS/TRAINING SOLUTIONS: • Business Applications • Cloud/Virtualization Technologies • Cyber Security • Database Administration • IT Basics • IT Operations • Network Administration and Support • Programming/Application Development • Tech2u Workshops • Web/Visual Design • Technical Communication • Cisco Technical Training
INFORMATION www.corporatecollege.com/ittraining 216-987-0234
26
INFORMATION TECHNOLOGY
INFORMATION TECHNOLOGY COURSES
27
Keyboarding on the PC
Windows 7 for the Desktop
When you become proficient and accurate on the keyboard, you can save time and increase your productivity. In this course’s four classroom sessions and four self-directed lab sessions, you will improve your computer skills by touching on the topics of finger positions and movement, as well as increasing speed and reducing errors.
Learn how to customize and become more proficient working on the Windows 7 operating system. Understand the desktop and icons; create shortcuts to applications and documents. Utilize Windows Explorer, My Computer and the Start menu. Create, find, move and delete files, documents and folders. Modify desktop properties and view the desktop in your own style. Use the Control Panel to customize the Windows environment. Understanding this desktop operating system will increase your productivity and decrease your frustration!
Cost
CEU
Hours
Subject Code
$175
1.4
14
ZCCO 1001
CRN
Date
Day
30120
Feb. 10–19
M/W
Time
6 p.m. – 8:30 p.m.
Location
Instructor
CCW
Weaver
Cost
CEU
Hours
Subject Code
$129
0.7
7
ZCCO 1023
CRN
Date
Day
30119
Mar. 10–12
M/W
Time
6 p.m. – 9:30 p.m.
Location
Instructor
CCE
McCollum
Computer Concepts
Word, Basic
Survey the components and operations of a microcomputer system. Learn about input, output, storage devices and software. Understand the purpose and usage of operating systems. Become familiar with the Windows operating system. Learn mouse operation and basic actions like minimizing, restoring, maximizing, moving, sizing, scrolling and closing windows.
Learn the basics of word processing concepts required to produce business documents: create a basic document using Microsoft Word, edit documents by locating and modifying text, format text and paragraphs, add tables and graphic elements to a document, and control a document’s page setup.
Cost
CEU
Hours
Subject Code
Cost
CEU
Hours
Subject Code
$225
1.4
14
ZCCO 1000
$129
0.7
7
ZMSA 1116
CRN
Date
Day
30121
Mar. 17–26
M/W
Time
6 p.m. – 9:30 p.m.
Location
Instructor
CRN
Date
Day
Time
Location
Instructor
CCW
Weaver
30156
Feb. 7
F
8:30 a.m. – 4:30 p.m.
CCE
McCollum
REGISTER NOW www.corporatecollege.com/ittraining 216-987-0233
INFORMATION TECHNOLOGY
INFORMATION TECHNOLOGY COURSES Word, Intermediate
Excel, Basic
Improve the quality of your work by enhancing your documents with customized Microsoft Word elements. Improve your efficiency by automating the way Microsoft Word works for you. In this course, you will create complex documents in Microsoft Word by adding components such as customized lists, tables, charts, and graphics.
Work with the spreadsheet concepts required to produce basic worksheets including inputting data and running calculations. Topics covered include creating a basic worksheet, performing calculations, modifying a worksheet, formatting a worksheet, printing workbooks and managing large workbooks.
Cost
CEU
Hours
Subject Code
$129
0.7
7
ZMSA 1117
CRN
Date
Day
Time
Location
Instructor
30159
Feb. 12
F
8:30 a.m. – 4:30 p.m.
CCE
McCollum
Cost
CEU
Hours
Subject Code
$129
0.7
7
ZMSA 1111
CRN
Date
Day
Time
Location
Instructor
30157
Mar. 7
F
8:30 a.m. – 4:30 p.m.
CCE
Collins
Word, Advanced Gain advanced skills necessary to manage long documents, collaborate with others and secure documents. Use features in Word to link with Excel, PowerPoint and Outlook, collaborate on documents using compare, create and manage document versions, add reference marks, citations and notes, create master documents, secure a document by restricting access, create fill-in forms, and tag a document using XML. Cost
CEU
Hours
Subject Code
$129
0.7
7
ZMSA 1126
CRN
Date
Day
Time
Location
Instructor
30162
Mar. 14
F
8:30 a.m. – 4:30 p.m.
CCE
McCollum
REGISTER NOW www.corporatecollege.com/ittraining 216-987-0233
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INFORMATION TECHNOLOGY
INFORMATION TECHNOLOGY COURSES
29
Excel, Intermediate
Access, Basic
Streamline and enhance your spreadsheets with customized Microsoft Excel elements including templates, charts, graphics, and formulas. Apply visual elements and advanced formulas to a worksheet to display data in various formats. Create templates, sort and filter data, import and export data, analyze data, and work with Excel on the web.
Learn the basic operations of the Microsoft Access database application to design and create new databases, tables, and relationships; create and maintain records; locate records; and produce reports based on the information in the database. You will examine the basic database concepts, and create and modify databases and their various objects using the MS Access relational database application.
Cost
CEU
Hours
Subject Code
$129
0.7
7
ZMSA 1112
CRN
Date
Day
Time
Location
Instructor
30160
Mar. 21
F
8:30 a.m. – 4:30 p.m.
CCE
Collins
Cost
CEU
Hours
Subject Code
$129
0.7
7
ZMSA 1114
CRN
Date
Day
Time
Location
Instructor
30158
Apr. 4
F
8:30 a.m. – 4:30 p.m.
CCE
Collins
Excel, Advanced
Access, Advanced
Understanding of XML is recommended. Gain advanced skills necessary to utilize the specialized and advanced capabilities of Excel by automating common tasks, applying advanced analysis techniques to more complex data sets, collaborating on worksheets with others, and sharing Excel data with other applications. Topics include creating macros, collaborating with others, auditing and analyzing worksheet data, incorporating multiple data sources, and importing and exporting data.
This course will take you through creating and optimizing complex Access databases by learning techniques to structure existing data for optimization, writing advanced queries, working with macros, making effective use of forms and reports, and performing database maintenance tasks.
Cost
CEU
Hours
Subject Code
$129
0.7
7
ZMSA 1127
CRN
Date
Day
Time
Location
Instructor
30163
Apr. 11
F
8:30 a.m. – 4:30 p.m.
CCE
O’Brien
Cost
CEU
Hours
Subject Code
$129
0.7
7
ZMSA 1115
CRN
Date
Day
Time
Location
Instructor
30161
Apr. 18
F
8:30 a.m. – 4:30 p.m.
CCE
Boerner
REGISTER NOW www.corporatecollege.com/ittraining 216-987-0233
INFORMATION TECHNOLOGY
INFORMATION TECHNOLOGY COURSES 70-680 Microsoft Windows 7
70-642 Windows Server 2008 Infrastructure
Students will learn to install, deploy, and upgrade to Windows 7, including ensuring hardware and software compatibility. Additionally, students should be able to configure preinstallation and post-installation system settings, Windows security features, network connectivity applications included with Windows 7, and mobile computing.
Teaches students to network and applications infrastructure concepts and configurations provided by Window Server 2008, to configure and troubleshoot a Windows Server 2008 network infrastructure and to secure servers and maintain update compliance. Upon completion of CareerMatch’s MCTS 70-642 training course, students will acquire a fundamental understanding of Server 2008 to pursue advanced topics for certification in the network and applications infrastructure areas.
Cost
CEU
Hours
Subject Code
$799
2.1
21
ZMCP 1003
CRN
Date
Day
30283
Jan. 27– Feb. 12
M/W
Time
6 p.m. – 9 p.m.
Location
Instructor
CCE
Dyczkiewycz
Cost
CEU
Hours
Subject Code
$1,199
3.5
35
ZMCP 1105
CRN
Date
Day
30285
Mar. 24– Apr. 23
M/W
Time
6 p.m. – 9:30 p.m.
Location
Instructor
CCE
Dyczkiewycz
70-640 Windows Server 2008 Active Directory Focusing on Active Directory in Windows Server 2008, this course covers configuring, managing, and supporting user and computer accounts, groups, Domain Name System zones and client settings; group policy objects; the new Active Directory Lightweight Directory Service and Active Directory Rights Management Service; backup and recovery; and communication security. Cost
CEU
Hours
Subject Code
$1,199
3.5
35
ZMCP 1104
CRN
Date
Day
30284
Feb. 17– Mar. 19
M/W
Time
6 p.m. – 9:30 p.m.
Location
Instructor
CCE
Beck
REGISTER NOW www.corporatecollege.com/ittraining 216-987-0233
70-646 Windows Server 2008 Administration Windows Server 2008 administration course covers planning server roles; maintaining server security; planning data storage, network load balancing, and server backups; managing software deployment and versioning; monitoring IPv6, server performance and capacity, and Active Directory replication; scheduling server deployments; and designing a rollback contingency plan. Cost
CEU
Hours
Subject Code
$1,199
3.5
35
ZMCP 1106
CRN
Date
Day
30286
Apr. 28– May. 28
M/W
Time
6 p.m. – 9:30 p.m.
Location
Instructor
CCE
Beck
30
HEALTH INFORMATION TECHNOLOGY “CORPORATE COLLEGE OFFERED A GREAT “HEALTH INFORMATION TECHNOLOGY INTEGRATION OF TALENT AND SKILL. I WAS PROGRAMS ARE 100 PERCENT ONLINE PARTICULARLY IMPRESSED WITH THEIR LEVEL AND PROGRAM COMPLETERS CAN OF ENGAGEMENT. IT WAS THE BEST COURSE I EVER ANDCREDITS IT CHANGED THE WAY I EARNATTENDED UP TO NINE TOWARD MANAGE.” DEGREES AT URSULINE COLLEGE OR
Renita Jefferson
31
KENT STATE UNIVERSITY.” Director of Leadership Development American Greetings Corporation
HEALTH INFORMATION TECHNOLOGY
HEALTH INFORMATION TECHNOLOGY OVERVIEW: Corporate College’s health information technology training provides online, instructor-led courses that cover essential health care and information technology concepts and offer real-life simulations to prepare for health information demands evolving in the health care industry. The training focuses on all aspects of health care informatics and includes: learning objectives, interactive lab exercises, projects and assessments to solidify your understanding of each concept. Certificate programs are available for students to build on their individual knowledge and experience and gain the necessary insight to develop proficient, correct techniques, leading to the ability to support, manage and analyze health information technology. Gain skills needed to effectively function as a health IT specialist and sit for various national health IT certification exams.
Each program consists of eight to 10 health IT courses that integrate industry expertise with cutting-edge research. Coursework can be completed in as few as four months for aggressive learners, but most students choose the recommended six, eight or 12-month schedule. To earn the certificate, you must successfully complete all required courses within 12 months.
CERTIFICATION PATHWAYS: Health Information Management Systems Society (HIMSS) • Certified Associate in Health Care Information and Management Systems American Health Information Management Association Certification Exams (AHIMA) • Certified Health Care Technology Specialist - Practice Workflow - Clinician Practitioner - Implementation Manager - Implementation Support - Technical Support
INFORMATION www.corporatecollege.com/health 216-987-0234
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HEALTH INFORMATION TECHNOLOGY
33
HEALTH INFORMATION TECHNOLOGY PROFESSIONAL OVERVIEW: Individuals in this role support physicians and administrators with the adoption, management and maintenance of health IT and provide comprehensive management of electronic health information and its secure exchange between health care consumers and providers.
REQUIRED COURSES: - Effective Communication in the Health Care Environment - Fundamentals of Health Workflow Process Analysis and Redesign - Health Care and Health Information Technology - Health Information and Computer Science in the U.S. - Health Management Information Systems and Quality Improvement - Installation and Maintenance of Health IT Systems and Configuring EHRs - Planning, Leadership, Professionalism and Project Management - Usability and Human Factors - Working with Health IT Systems - Public Health, Networking and Health Information Exchange
REGISTER NOW www.corporatecollege.com/health 216-987-0233
HEALTH INFORMATION TECHNOLOGY
WORKFLOW PRACTITIONER AND PROCESS MANAGEMENT SPECIALIST
SYSTEMS SUPPORT SPECIALIST
OVERVIEW:
Individuals in this role provide on-site user support for the period of time before and during implementation and maintain health IT systems in clinical and public health settings, including patching and upgrading of software. These individuals will provide support services, above and beyond what is provided by the vendor, to ensure the technology functions properly and is configured to meet the needs of the redesigned practice workflow. Workers in this role will support on an ongoing basis the technology deployed and also provide one-on-one support, in a traditional help desk model, to individual users with questions or problems.
Individuals in this role assist in reorganizing the work of a provider to take full advantage of the features of health IT in pursuit of meaningful use of health IT to improve health care. They provide on-site management of mobile adoption support teams for the period of time before, during and beyond the implementation of health IT systems in clinical and public health settings.
REQUIRED COURSES: - Effective Communication in the Health Care Environment
OVERVIEW:
REQUIRED COURSES:
- Fundamentals of Health Workflow Process Analysis and Redesign
- Effective Communication in the Health Care Environment
- Health Care and Health Information Technology
- Health Care and Health Information Technology
- Health Information and Computer Science in the U.S.
- Health Information and Computer Science in the U.S.
- Health Management Information Systems and Quality Improvement
- Health Management Information Systems and Quality Improvement
- Planning, Leadership, Professionalism and Project Management
- Installation and Maintenance of Health IT Systems and Configuring EHRs
- Usability and Human Factors
- Usability and Human Factors
- Working with Health IT Systems
- Working with Health IT Systems - Public Health, Networking and Health Information Exchange
REGISTER NOW www.corporatecollege.com/health 216-987-0233
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HEALTH INFORMATION TECHNOLOGY
Health Care and Health Information Technology This course is an overview of healthcare including settings and methods for delivery; roles of various healthcare professionals; funding for healthcare; methods of billing and reimbursement; legal issues including HIPAA; common forms of quality measurement and performance improvement.
This course reviews the general functions and purposes of health information systems. Learn how EHRs affect patient safety, quality of care and productivity. Assess findings from quality reviews of reported events to design and implement system improvements.
Cost
CEU
Hours
Subject Code
Cost
CEU
Hours
Subject Code
$159
1.8
18
ZHIT 1008
$199
1.8
18
ZHIT 1011
CRN
Date
Day
Time
Location
Instructor
CRN
Date
Day
Time
Location
Instructor
32666
Feb. 2 – Mar. 1
Online
Online
Online
Hambrick
32662
Jan. 5 – Feb. 1
Online
Online
Online
Zura
32680
Apr. 6 – May 3
Online
Online
Online
Hambrick
32672
Mar. 2–29
Online
Online
Online
Zura
32719
Jun. 1–28
Online
Online
Online
Hambrick
32715
May 4–31
Online
Online
Online
Zura
Health Information and Computer Science in the U.S.
Working with Health IT Systems
This course is an overview of healthcare including settings and methods for delivery; roles of various healthcare professionals; funding for healthcare; methods of billing and reimbursement; legal issues including HIPAA; common forms of quality measurement and performance improvement.
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Health Management Information Systems and Quality Improvement
Cost
CEU
Hours
Subject Code
$159
1.8
18
ZHIT 1009
Learn how data flows across HIT systems. Analyze the functionality of different EHR systems including support capabilities, customizability and go-live strategies. Students will play the role of practitioners using an EHR system. Cost
CEU
Hours
Subject Code
$199
1.8
18
ZHIT 1012
CRN
Date
Day
Time
Location
Instructor
32668
Feb. 2 – Mar. 1
Online
Online
Online
Foster
CRN
Date
Day
Time
Location
Instructor
32667
Feb. 2 – Mar. 1
Online
Online
Online
Zura
32676
Apr. 6 – May 3
Online
Online
Online
Foster
32675
Apr. 6 – May 3
Online
Online
Online
Zura
32721
Jun. 1–28
Online
Online
Online
Foster
32720
Jun. 1–28
Online
Online
Online
Zura
Effective Communication in the Health Care Environment
Installation and Maintenance of Health IT Systems and Configuring EHRs
This course will help you understand the commonly used terms and abbreviations in public health and healthcare. It will also help you to demonstrate the ability to integrate and use health care terminology in the various HIT roles. Explanation of specific terminology used by workers in healthcare and public health.
Instruction in installation and maintenance of health IT systems, including testing prior to implementation. Introduction to principals underlying configuration. Material support online Vista lab experience.
Cost
CEU
Hours
Subject Code
Cost
CEU
Hours
Subject Code
$169
1.8
18
ZHIT 1010
$199
1.8
18
ZHIT 1013
CRN
Date
Day
Time
Location
Instructor
CRN
Date
Day
Time
Location
Instructor
Jan. 5 – Feb. 1
Online
Online
Online
Foster
32661
Jan. 5 – Feb. 1
Online
Online
Online
Chaney
32663
32671
Mar. 2–29
Online
Online
Online
Chaney
32673
Mar. 2–29
Online
Online
Online
Foster
32714
May 4–31
Online
Online
Online
Chaney
32716
May 4–31
Online
Online
Online
Foster
REGISTER NOW www.corporatecollege.com/health 216-987-0233
HEALTH INFORMATION TECHNOLOGY
Public Health, Networking and Health Information Exchange
Planning, Leadership, Professionalism and Project Management
In-depth analysis of data mobility, including the hardware infrastructure (wires, wireless, and devices supporting them); the ISO stack, standards, internet protocol, federations; and, grids the NHIN and other nationwide approaches.
Articulate a systems approach to usability and human factors Development of skills necessary to communicate effectively across the full range of roles that will be encountered in health care and public health. Learn leadership’s role in HIT & EHR project success.
Cost
CEU
Hours
Subject Code
$199
1.8
18
ZHIT 1014
CRN
Date
Day
Time
Location
Instructor
32669
Feb. 2 – Mar. 1
Online
Online
Online
Foster
32677
Apr. 6 – May 3
Online
Online
Online
Foster
32722
Jun. 1–28
Online
Online
Online
Foster
Fundamentals of Health Workflow Process Analysis and Redesign
CEU
Hours
Subject Code
$199
1.8
18
ZHIT 1017
CRN
Date
Day
Time
Location
Instructor
32665
Jan. 5 – Feb. 1
Online
Online
Online
Zura
32679
Mar. 2–29
Online
Online
Online
Zura
32718
May 4–31
Online
Online
Online
Zura
Suggested Admissibility:
Critically analyze the workflow processes in healthcare settings. Propose ways in which quality improvement methods, tools and health IT can be applied within a healthcare setting to improve workflow processes. Cost
CEU
Hours
Subject Code
$199
1.8
18
ZHIT 1015
CRN
Date
Day
Time
Location
Instructor
32670
Feb. 2 – Mar. 1
Online
Online
Online
McCaleb
32678
Apr. 6 – May 3
Online
Online
Online
McCaleb
32723
Jun. 1–28
Online
Online
Online
McCaleb
Usability and Human Factors Articulate a systems approach to usability and human factors as it applies to health information technology. Learn the cognitive consequences of health information technology on clinical performance. Cost
CEU
Hours
Subject Code
$169
1.8
18
ZHIT 1016
CRN
Date
Day
Time
Location
Instructor
32664
Jan. 5 – Feb. 1
Online
Online
Online
Staff
32674
Mar. 2–29
Online
Online
Online
Staff
32717
May 4–31
Online
Online
Online
Staff
REGISTER NOW www.corporatecollege.com/health 216-987-0233
Cost
• Associate’s degree or higher with at least three years health care or IT experience • Or a bachelor’s degree or higher with at least two years administration, business, project/change management experience • Other credentialed/certified professionals with at least five years of experience in the aforementioned areas Note: Many courses require a subscription to Neehr Perfect for online lab access.
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CONFERENCE CENTERS
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“CORPORATE COLLEGE IS YOUR PARTNER FOR PLANNING SPECIAL CORPORATE EVENTS. FROM OUR EXPERIENCED TEAM OF EVENT PLANNERS TO OUR AUDIO-VISUAL TECHNICIANS AND WORLD-CLASS CATERING, CORPORATE GATHERINGS ALWAYS EXCEED CLIENT EXPECTATIONS.”
CONFERENCE CENTERS
CONFERENCE CENTERS OVERVIEW: With Corporate College as your partner, planning that special event is easy. Our experienced team of event planners will focus on your event details so that you can stay focused on your business agenda. Your Corporate College event planner will coordinate with our energetic and professional staff to ensure your meeting is a
AMENITIES: EXEMPLARY ON-SITE SERVICE ° Professional meeting planners ° Concierge and hospitality services ° Technology staff ° On site audio-visual technician INTEGRATED TECHNOLOGY ° Free high-speed wireless Internet ° Business service centers ° Audience response system ° Videoconferencing capabilities ° Teleconferencing capabilities
success. In addition to event planners, our team includes: concierge staff, an audio-visual technician, technology support staff and world-class catering.
Corporate College is committed to green and eco-friendly initiatives. Note: Amenities may vary at each site. Please check with your Corporate College event planner for details.
INFORMATION www.corporatecollege.com/facility 216-987-2800
CUSTOM CATERING ° World-class catering ° Prepared fresh daily ° Team of talented, dedicated chefs ° Competitive pricing ° Variety of package levels ° Café on site for pick-up service
CONVENIENT LOCATIONS ° Warrensville Heights and Westlake sites ° Accessible from major highways ° Free surface-level parking ° Open six days a week ° Hotels, restaurants and shopping nearby
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Nonprofit U.S. POSTAGE PAID Cleveland, Ohio Permit No. 3675
4400 Richmond Road Warrensville Heights, OH 44128
CORPORATE COLLEGE LOCATIONS 25425 CENTER RIDGE ROAD WESTLAKE, OHIO 44145 4400 RICHMOND ROAD WARRENSVILLE HEIGHTS, OHIO 44128
216-987-2800 www.corporatecollege.com
TO SUCCEED IN TODAY’S DYNAMIC BUSINESS ENVIRONMENT, PROFESSIONALS MUST THINK AND WORK TO HELP SOLVE ORGANIZATIONAL CHALLENGES. 14-3467