Corporate College Spring 2014 Catalog

LEADERSHIP

SUCCESS TRAINING COMPLIANCE RESULTS TECHNOLOGY 2014 COURSE CATALOG PROFESSIONAL DEVELOPMENT CUSTOMIZED TRAINING CONFERENCE CENTERS

www.corporatecollege.com/catalog2014

MANAGEMENT

FINANCE

COMMUNICATION

SERVICE

BUSINESS

KNOWLEDGE

HEALTH CARE MANUFACTURING

MISSION STATEMENT To provide best-in-class client solutions including training, consulting and conference and hospitality services to our business community and strategic partners.

CORPORATE COLLEGE EAST

CORPORATE COLLEGE — YOUR TRAINING PARTNER ORGANIZATIONAL EFFECTIVENESS COURSES Pages 3-10

QUALITY AND CONTINUOUS IMPROVEMENT COURSES Pages 11-18

FINANCE AND TAX COURSES Pages 19-23

INFORMATION TECHNOLOGY COURSES Pages 25-30

HEALTH INFORMATION TECHNOLOGY COURSES Pages 31-36

CONFERENCE CENTERS Pages 37-38

PROFESSIONAL DEVELOPMENT 216-987-0233

Corporate College provides training and development for professionals. We understand that in order to succeed and remain competitive in today’s dynamic business environment, employees must continue to grow and learn.

Our talented team brings a wealth of experience that will help take your skills to the next level.

CUSTOMIZED TRAINING 216-987-0234

Corporate College understands your unique organizational challenges and provides customized solutions that meet your strategic business goals. These customized solutions help organizations become more efficient, grow employee skills and retain top talent. We strive to improve individual, team and organizational performance.

CONFERENCE CENTERS 216-987-2800

REGISTRATION: PHONE: ONLINE: IN-PERSON:

216-987-0233 WWW.CORPORATECOLLEGE.COM CORPORATE COLLEGE IN WARRENSVILLE HEIGHTS OR WESTLAKE

Corporate College provides world-class accommodations for your next business event: banquets, conferences board meetings, training sessions, lectures, symposiums and staff retreats. We feature meeting space suitable for functions of all sizes, from intimate brainstorming sessions to corporate conferences. Our experienced event planners ensure that all of your needs are met, providing personalized guidance and service at every stage of the planning process. Corporate College offers leading-edge technology, award-winning catering services and business amenities that will help to take your next meeting or event from good to great.

PROFESSIONAL DEVELOPMENT “CORPORATE COLLEGE UNDERSTANDS THAT IN ORDER TO SUCCEED IN THIS DYNAMIC BUSINESS ENVIRONMENT, THE PEOPLE IN OUR ORGANIZATION MUST CONTINUE TO GROW

CORPORATE COLLEGE WEST

AND LEARN.”

Corporate College is a professional development division of Cuyahoga Community College with state-of-the-art locations in Warrensville Heights and Westlake.

WHAT SETS CORPORATE COLLEGE APART? • UNSURPASSED CLIENT SERVICE • FOCUSED ON YOUR INDIVIDUAL AND ORGANIZATIONAL CHALLENGES AND GOALS

CUSTOMIZED TRAINING “CORPORATE COLLEGE PROVIDES CUSTOMIZED SOLUTIONS FOR AN ORGANIZATION’S UNIQUE BUSINESS CHALLENGES.”

• CONVENIENT LOCATIONS SUITABLE TO ALL

CUSTOMIZED TRAINING:

Programs are delivered exclusively to groups at your company facility or at one of our Corporate College locations. These training sessions are tailor-made to suit your organization’s individual needs.

PROFESSIONAL DEVELOPMENT:

These scheduled programs are for individuals and are made available to the public. Courses are offered at one of Corporate College’s locations.

CONFERENCE CENTERS “WORLD-CLASS ACCOMMODATIONS FOR BUSINESS EVENTS WILL HELP TO TAKE YOUR NEXT MEETING OR EVENT FROM GOOD TO GREAT.”

ORGANIZATIONAL EFFECTIVENESS

3

“CORPORATE COLLEGE’S DISTINCTIVE TEAM OF ORGANIZATIONAL DEVELOPMENT AND INDUSTRIAL PSYCHOLOGY EXPERTS PARTNER WITH COMPANIES TO CRAFT SOLUTIONS THAT ACCELERATE EFFECTIVENESS AND MAXIMIZE IMPACT.”

QUALITY ORGANIZATIONAL & CONTINUOUSEFFECTIVENESS IMPROVEMENT

ORGANIZATIONAL EFFECTIVENESS

TRAINING PROGRAMS: • Team Development • Frontline Manager • Change Management

OVERVIEW:

• Leadership Development

Corporate College partners with organizations to

• Business Communication

overcome challenges, build talent capabilities and produce business results. Our distinctive team of organizational development and industrial psychology experts partner with companies to craft solutions that accelerate effectiveness and maximize impact.

Our creative designs offer the blueprint to meet complex challenges head-on by addressing the root cause of the issue. Solutions are multi-faceted, helping to drive change and support employees at all levels within an organization.

INFORMATION REGISTER NOW www.corporatecollege.com/leadership www.corporatecollege.com/subject 216-987-0234 000-000-0000

4

ORGANIZATIONAL EFFECTIVENESS

TEAM DEVELOPMENT OVERVIEW:

5

Corporate College offers team development programs with hands-on company events that encourage relationship building, improved communications, increased creative thinking and fun in the kitchen.

High-performing teams do not just happen. Developing a team requires direction from leaders, support from the organization, skill building and time.

Culinary Team Building Events Customized to meet your company’s unique needs, events range from two to eight-hour sessions with a variety of cooking themes. In addition to our culinary team, we provide a professional facilitator to open, close and debrief each activity as the event unfolds.

TRAINING PROGRAMS: Two-hour Programs • Appetizers and Icebreakers • Giving Back • Cookie Baking • Salsa Making Four-hour Programs • Pizza Marketing Challenge • Four-Course Team Building • Workshop - MBTI or DISC • Workshop - Leading High-Performance Teams • Workshop - Essentials of Leadership EXTRA VALUE: COMBINE ANY FOUR-HOUR WORKSHOP WITH A FOUR-HOUR TEAM BUILDING OR CULINARY CHALLENGE FOR A DYNAMIC TRAINING EXPERIENCE.

Hospitality Management Center Location Located in the heart of downtown Cleveland, the stateof-the-art Hospitality Management Center features an 80-seat demonstration kitchen, two full-size kitchens, a 150-seat restaurant with outside dining patio and special event/meeting rooms.

REGISTER NOW INFORMATION www.corporatecollege.com/subject www.corporatecollege.com/teambuilding 000-000-0000 216-987-0234

QUALITY ORGANIZATIONAL & CONTINUOUSEFFECTIVENESS IMPROVEMENT

FRONTLINE MANAGER CERTIFICATE PROGRAM OVERVIEW: Every year thousands of employees are hired or promoted into their first management role and every year many of them fail. Frontline employees play a critical role in business. Selecting and building a company’s frontline is an advantage that is central to an organization’s business strategy. While strong leaders are invaluable in setting the organization’s vision, strong frontline supervisors and managers are needed to communicate and operationalize that vision. Frontline managers must motivate and bolster the morale of the people who do the work—those who ultimately deliver services to customers.

Investing in developing frontline talent increases the likelihood of employee retention and engagement, customer satisfaction and productivity. A well-developed frontline workforce results in a pool of potential candidates for management positions to enhance succession planning and talent management.

Complete all 10 courses within 18 months to receive a certificate and earn 3.8 CEUs. CERTIFICATE COST: $1,420 INFORMATION REGISTER NOW www.corporatecollege.com/subject www.corporatecollege.com/leadership 000-000-0000 216-987-0234

SUCCESSFUL FRONTLINE MANAGER’S SKILLS: • Lead with professionalism and integrity • Organize and plan work and resources effectively • Tackle problems with confidence and handle the unexpected • Take responsibility for decisions • Demonstrate business knowledge and skills and makes sound judgments • Team-oriented, inclusive and coach, support and develop talent • Inspire others to go the extra mile • Set clear expectations and communicate effectively to gain results • Confront and resolve conflict FRONTLINE MANAGER COURSES: • Frontline Leadership • Effective Communication • Embracing Change at Work • Using Your Strengths • Becoming a Team Player • Professionalism • Dealing with Difficult People • Handling Conflict at Work • Prioritizing My Time • Delivering Great Customer Service

6

QUALITY ORGANIZATIONAL AND CONTINUOUS EFFECTIVENESS IMPROVEMENT

Embracing Change at Work

FRONTLINE MANAGER COURSES Frontline Leadership Employees that exceed expectations in their daily work are often promoted into leadership roles. The transition from support staff to leader is often a challenging one. Although technical and functional expertise is necessary, it does not necessarily equate to being a good leader. Without the additional skills needed to communicate effectively, engage and lead others, the transition can be difficult and unsuccessful.

Cost

CEU

Hours

Subject Code

$79

0.2

2

ZLDR 1211

CRN

Date

Day

Time

Location

Instructor

32640

Jan. 14

T

8:30 a.m. – 10:30 a.m.

CCE

Staff

32641

Apr. 15

T

8:30 a.m. – 10:30 a.m.

CCE

Staff

Cost

CEU

Hours

Subject Code

$149

0.4

4

ZLDR 1214

CRN

Date

Day

Time

Location

Instructor

32644

Jan. 28

T

8:30 a.m. – 12:30 p.m.

CCE

Staff

32645

Apr. 29

T

8:30 a.m. – 12:30 p.m.

CCE

Staff

Using Your Strengths

Effective Communication

7

Change happens all around us - at home, in our communities and at work. The only constant of change is that it is unavoidable.

Anxiety over the unknown, changes in roles and responsibilities and/or processes can result in unhappy, unproductive and stressed out employees. Embracing change is easier when we know what the changes are, why it is happening, the benefits it will yield and how to overcome barriers to change.

It is no secret that good leaders are also good communicators. And the best leaders have learned that effective communication is as much about listening to others as the words they speak. The importance of the exchange of information in the workplace makes effective communication skills a critical business tool and an essential employee attribute.

Cost

CEU

Hours

Subject Code

$149

0.4

4

ZLDR 1213

CRN

Date

Day

Time

Location

Instructor

32642

Jan. 21

T

8:30 a.m. – 12:30 p.m.

CCE

Staff

32643

Apr. 22

T

8:30 a.m. – 12:30 p.m.

CCE

Staff

Do you have the opportunity to do what you do best every day?

Chances are you do not. All too often, our natural talents go untapped. From the cradle to the cubicle, we devote more time to fixing our shortcomings than to developing our strengths. Based on the bestselling book Strengths Finder 2.0 by Tom Rath, this course is sure to uncover hidden talents and strengths that will be invaluable throughout an entire career.

Cost

CEU

Hours

Subject Code

$149

0.4

4

ZLDR 1215

CRN

Date

Day

Time

Location

Instructor

32646

Feb. 4

T

8:30 a.m. – 12:30 p.m.

CCE

Staff

32652

May 6

T

8:30 a.m. – 12:30 p.m.

CCE

Staff

Becoming a Team Player Teamwork is critical to an organization’s productivity and profitability. Teams solve problems better and accomplish tasks faster. Each individual on a team has unique qualities that make the team stronger and more effective. Learning what those qualities are and what role they play on the team will help to create an environment of trust and success.

Cost

CEU

Hours

Subject Code

$149

0.4

4

ZLDR 1216

CRN

Date

Day

Time

Location

Instructor

32653

Feb. 11

T

8:30 a.m. – 12:30 p.m.

CCE

Staff

32654

May 13

T

8:30 a.m. – 12:30 p.m.

CCE

Staff

REGISTER NOW www.corporatecollege.com/subject www.corporatecollege.com/leadership 000-000-0000 216-987-0233

QUALITY ORGANIZATIONAL AND CONTINUOUSEFFECTIVENESS IMPROVEMENT

Handling Conflict at Work

FRONTLINE MANAGER COURSES Professionalism Professionalism is the skill, good judgment and polite behavior expected from a person who is trained to do a job well. What is deemed as professional in one circumstance may not be in another. Today’s organizations are multi-cultural, multi-faceted and multi-tasking. Employees must learn to be aware of their environment, accountable for their actions and maintain a positive attitude to be thought of as a professional in today’s ever-changing work place.

Cost

CEU

Hours

Subject Code

$149

0.4

4

ZLDR 1217

CRN

Date

Day

Time

Location

Instructor

32655

Feb. 18

T

8:30 a.m. – 12:30 p.m.

CCE

Staff

32656

May 20

T

8:30 a.m. – 12:30 p.m.

CCE

Staff

Dealing with Difficult People Ever wonder how an encounter with a person went so bad so quick, and you are left asking yourself what you did? Chances are nothing. You were just dealing with a difficult person. Most times we can avoid or minimize our interactions with difficult people, but sometimes they are unavoidable. The best way to handle difficult people is to be aware and prepared for their behaviors and develop strategies for dealing with them.

Cost

CEU

Hours

Subject Code

$149

0.4

4

ZLDR 1218

CRN

Date

Day

Time

Location

Instructor

32683

Mar. 4

T

8:30 a.m. – 12:30 p.m.

CCE

Staff

32727

Jun. 3

T

8:30 a.m. – 12:30 p.m.

CCE

Staff

Conflict in the workplace is a given. Although we may try to avoid it, we cannot escape it. The ability to recognize conflict, understand the nature or cause of the conflict and resolve conflict effectively will benefit individuals, teams and the organization as a whole.

Developing the skills to handle conflict in the workplace is essential to increase morale and productivity at work, as well as enhance value in all areas of life.

Cost

CEU

Hours

Subject Code

$149

0.4

4

ZLDR 1212

CRN

Date

Day

Time

Location

Instructor

32729

Mar. 11

T

8:30 a.m. – 12:30 p.m.

CCE

Staff

32730

Jun. 10

T

8:30 a.m. – 12:30 p.m.

CCE

Staff

Prioritizing My Time Prioritization is an essential skill to make the best use of our efforts and those of our team. This skill will also help create an atmosphere of calmness and fluidity which allows for the focus of energy and attention on the things that are productive. Learn to: identify all items that may require action; evaluate items and identify the type of action required; organize tasks and the resources needed; set up your own time management system; review and update it regularly.

Cost

CEU

Hours

Subject Code

$149

0.4

4

ZLDR 1208

CRN

Date

Day

Time

Location

Instructor

32733

Mar. 18

T

8:30 a.m. – 12:30 p.m.

CCE

Staff

32734

Jun. 17

T

8:30 a.m. – 12:30 p.m.

CCE

Staff

Delivering Great Customer Service

REGISTER NOW www.corporatecollege.com/subject www.corporatecollege.com/leadership 000-000-0000 216-987-0233

Customer service has the power to create the entire perception a customer has of an organization. One bad experience can result in not only losing that customer but losing future customers. Studies show that a satisfied customer may tell two or three people about their experience. Dissatisfied customers will tell eight to 20. However, even an unhappy customer will become a loyal customer if you resolve their complaint fast, fair and friendly.

Cost

CEU

Hours

Subject Code

$149

0.4

4

ZLDR 1219

CRN

Date

Day

Time

Location

Instructor

32700

Mar. 25

T

8:30 a.m. – 12:30 p.m.

CCE

Staff

32701

Jun. 24

T

8:30 a.m. – 12:30 p.m.

CCE

Staff

8

QUALITY ORGANIZATIONAL AND CONTINUOUS EFFECTIVENESS IMPROVEMENT

LEADERSHIP COURSES Getting Started as a New Leader

5 Dysfunctions of a Team

Have you just been promoted into a supervisory or leadership role? This course arms new leaders and supervisors with the knowledge and skills they need to confront the challenges associated with getting their footing and getting results quickly in their new leadership role. Learn how to focus your time and efforts on tasks that are most important to your organization’s success. Also learn about an approach that will accelerate your ability to achieve results through others.

The 5 Dysfunctions of a Team workshop provides the foundation for team building efforts and the formal kick-off of the team’s new approach to teamwork. This program is ideal for teams that want to learn how to become more cohesive, as well as for individual leaders who are searching for better ways to eliminate politics in their organizations and improve team effectiveness.

This workshop primarily focuses on two key areas of building trust and mastering conflict.

Cost

CEU

Hours

Subject Code

$150

0.4

4

ZLDR 1033

CRN

Date

Day

Time

Location

Instructor

32706

Mar. 7

F

8:30 a.m. – 12:30 p.m.

CCE

Staff

32707

May 30

F

8:30 a.m. – 12:30 p.m.

CCE

Staff

Cost

CEU

Hours

Subject Code

$275

0.8

8

ZLDR 1195

CRN

Date

Day

Time

Location

Instructor

32702

Jun. 19

TH

8:30 a.m. – 4:30 p.m.

CCE

Staff

Leading High Performance Teams

9

Today’s organizations demand that their teams do more. A leader with knowledge, skills and abilities can transform an acceptable team into an exceptional one. Leaders learn to diagnose behaviors and conditions that limit team performance. They gain knowledge to assess team strengths and weaknesses, as well as to use coaching and reinforcing skills to be a catalyst for high performance and continuous improvement.

Cost

CEU

Hours

Subject Code

$225

0.4

4

ZLDR 1142

CRN

Date

Day

Time

Location

Instructor

32708

Feb. 5

W

8:30 a.m. – 12:30 p.m.

CCE

Staff

32709

Jun. 11

W

8:30 a.m. – 12:30 p.m.

CCE

Staff

REGISTER NOW www.corporatecollege.com/subject www.corporatecollege.com/leadership 000-000-0000 216-987-0233

QUALITY ORGANIZATIONAL AND CONTINUOUSEFFECTIVENESS IMPROVEMENT

COMMUNICATION COURSES Communication Skills for Managers

Dynamic Presentation Skills

This course provides students with an overview of effective methods of communication for managers. Students gain a working knowledge of the difference between hearing and listening, and will apply strategies for improving listening, speaking and writing skills. In addition, students will examine methods of delivering criticism, asking questions and teaching someone a process. The course also covers how to create effective business communications, such as presentations and documents.

Transform yourself from inexperienced speaker to skilled presenter. In this workshop you will learn to present your thoughts and ideas with conviction, control and self-confidence.

You will gain the specific skills and direction you need to become comfortable with your own presentation style. You will receive expert advice on how to handle challenging situations and how to present by preparing a presentation, presenting in front of a group and receiving useful and timely feedback..

Cost

CEU

Hours

Subject Code

Cost

CEU

Hours

Subject Code

$299

2.0

20

ZLDR 1197

$225

0.8

8

ZLDR 1201

CRN

Date

Day

Time

Location

Instructor

CRN

Date

Day

Time

Location

Instructor

32703

Feb. 18

T

8:30 a.m. – 4:30 p.m.

CCE

Littleton

32691

Feb. 3 - 28

Online

Online

Online

Cody

32726

May 5 - 30

Online

Online

Online

Cody

Increasing Your Emotional Intelligence

Presenting Data to Sell Your Point

Learn to define and practice self-management, self-awareness, self-regulation, self-motivation and empathy. Understand, use and manage your emotions. Verbally communicate with others and successfully communicate with others in a non-verbal manner. Identify the benefits of emotional intelligence and relate emotional intelligence to the workplace. Balance optimism of emotional intelligence and effectively impact others.

Have you ever had trouble getting a client or boss to buy into your idea? You are not alone. This course will provide you with the methods necessary to prepare and present data to effectively inform or persuade your audience. You will learn to interpret and organize data to make your case, present data in a visual form to effectively communicate your message and persuade your audience to buy into your idea.

Cost

CEU

Hours

Subject Code

Cost

CEU

Hours

Subject Code

$225

0.8

8

ZLDR 1161

$275

0.8

8

ZLDR 1149

CRN

Date

Day

Time

Location

Instructor

CRN

Date

Day

Time

Location

Instructor

32704

Mar. 4

T

8:30 a.m. – 4:30 p.m.

CCE

Staff

32687

Jan. 22

W

8:30 a.m. – 4:30 p.m.

CCE

Staff

32705

Jun. 25

W

8:30 a.m. – 4:30 p.m.

CCE

Staff

32724

May 14

W

8:30 a.m. – 4:30 p.m.

CCE

Staff

REGISTER NOW www.corporatecollege.com/subject www.corporatecollege.com/leadership 000-000-0000 216-987-0233

10

QUALITY AND CONTINUOUS IMPROVEMENT “IT IS ABSOLUTELY CRUCIAL TO FIND WAYS TO BE AS EFFICIENT AS POSSIBLE WITH BUDGETING. CORPORATE COLLEGE LEAN SIX SIGMA TRAINING HELPS COMPANIES MEET THEIR GOALS BY SAVING TIME AND MONEY.” 11

QUALITY AND CONTINUOUS IMPROVEMENT

QUALITY AND CONTINUOUS IMPROVEMENT OVERVIEW: Quality programs are no longer limited to just manufacturing, they can be applied to any business activity or process for improved effectiveness and efficiency. In today’s business environment, doing more with less has become the norm and client and customer satisfaction still remains king. To maintain high-quality standards while remaining globally and locally competitive, organizations need individuals who are committed and able to increase productivity in a way that is cost effective and meets organizational goals.

Corporate College has a wide-range of solutions to help organizations and individuals. Learn to cultivate a working knowledge of new and existing quality and regulatory standards. Develop value added quality management systems. Gain knowledge to improve processes to gain optimum efficiency and effectiveness. Training will help to reduce waste, redundancy and eliminate process deviation.

INFORMATION www.corporatecollege.com/quality 216-987-0234

TRAINING PROGRAMS: • Lean and Lean Six Sigma • Lean Six Sigma for Health Care • OSHA Environmental and Safety Compliance • Project Management • ISO Standards • Quality

12

QUALITY AND CONTINUOUS IMPROVEMENT

OSHA ENVIRONMENTAL AND SAFETY COMPLIANCE OVERVIEW:

13

Corporate College is pleased to announce that we have partnered with Mid-America OSHA Education Center. Mid-America is one of only 25 centers in the United States formally authorized by OSHA to deliver courses and training.

Instructors are trained and authorized to provide OSHA courses. Course materials are OSHA approved and certificates are OSHA endorsed. Corporate College will handle the reporting requirements to OSHA for participants. Registration for OSHA courses is processed through Mid-America.

Note: All classes held at Corporate College East, except OSHA 521, 2264 and 3115 (held at Mid-America in Middleburg Hts.)

Course

Date

Time

Cost

Jan. 14

8:30 a.m. – 5 p.m.

$179

Jan. 27–30

8:30 a.m. – 4 p.m.

$750

Feb. 3–6

8:30 a.m. – 4 p.m.

$800

Feb. 13

8:30 a.m. – 3 p.m.

$200

Feb. 17–20

8:30 a.m. – 4 p.m.

$800

OSHA 7205 Health Hazard Awareness

Feb. 24

8:30 a.m. – 3:30 p.m.

$200

OSHA 7505 Accident Investigation

Feb. 28

8:30 a.m. – 5 p.m.

$200

OSHA 7845 Recordkeeping

Mar. 10

8:30 a.m. – 12:30 p.m.

$200

Mar. 18–20

8:30 a.m. – 4 p.m.

$675

HAZWOPER 8-Hour Refresher

Mar. 26

8:30 a.m. – 5 p.m.

$179

OSHA 3115 Fall Arrest Systems

Apr. 15–17

8:30 a.m. – 3:30 p.m.

$675

OSHA 30-Hour

Apr. 21–24

8:30 a.m. – 5 p.m.

$675

OSHA 10-Hour

May 6–7

8:30 a.m. – 2 p.m.

$225

OSHA 7505 Accident Investigation

May 19

8:30 a.m. – 5 p.m.

$200

OSHA 7845 Recordkeeping

Jun. 17

8:30 a.m. – 12:30 p.m.

$200

HAZWOPER 8-Hour Refresher OSHA 521 Guide to Industrial Hygiene OSHA 511 - Standards for General Industry OSHA 7500 - Introduction to Safety and Health Management OSHA 501 - Trainer Course in OSHA Standards for Gen. Industry

OSHA 2264 - Permit Required Confined Space

INFORMATION www.corporatecollege.com/osha 216-987-0234

QUALITY AND CONTINUOUS IMPROVEMENT

PROJECT MANAGEMENT Project management is a disciplined and systematic approach used to bring projects from the planning stage through implementation, and ultimately into standard practices. Over the last few decades, project management has evolved to now require project managers to have a working knowledge of business, operations, quality and finance. At Corporate College, we believe in the fundamental principles of the Project Management Institute (PMI). Using PMI’s Project Management Book of Knowledge as a foundation, courses have been designed to provide students with the tools necessary for successfully overseeing, implementing and managing projects.

QUALITY At Corporate College, we understand the needs of organizations to continuously improve and can help provide the training and coaching to achieve organizational success. Our training includes the latest techniques and proven quality tools, delivered by instructors with real-world experience. Corporate College can provide practical hands-on experience to drive organizations to the next level. Whether you are seeking certification or just an introduction to a specific topic, our classes are highly interactive and provide participants with a working knowledge of the subject.

INFORMATION www.corporatecollege.com/quality 216-987-0234

ISO STANDARDS

(PLEXUS CERTIFIED TRAINING) In general, registration to ISO 9001 by an accredited certification body shows an overall commitment to quality and customers and a willingness to work towards improving efficiency. By becoming an ISO 9001-certified organization, your organization demonstrates the existence of an effective Quality Management System (QMS) that satisfies the rigors of an independent, external audit. Organizations that implement and adhere to a QMS have benefited through increased efficiency, revenue, customer satisfaction and employee morale. Corporate College has partnered with Plexus International to offer a wide array of ISO-related training for various health care, manufacturing and service-related sectors.

LEAN SIX SIGMA AND LEAN SIX SIGMA FOR HEALTH CARE Lean Six Sigma has become the gold standard for process thinking and operational improvement for all industry sectors from health care to banking to manufacturing and everything in between. Organizations (non-profit and for-profit alike) require employees who can think both operationally and strategically and have the skills to develop solutions to reduce waste, errors and costs while ensuring that quality standards meet customer expectations. Our project-based program allows employees to immediately apply what they learn to their current job and provides employers with a tangible returnon-investment of training dollars.

14

QUALITY AND CONTINUOUS IMPROVEMENT

15

PROJECT MANAGEMENT COURSES

QUALITY COURSES

Certificate in Applied Project Management

Business Analysis Fundamentals

The Certificate in Applied Project Management program is a hands-on program that is aligned with the Project Management Institute’s (PMI) Guide to the Project Management Body of Knowledge (PMBOK® Guide). This program is designed to help the student understand and pull together all the knowledge areas and processes of project management necessary to plan and execute, control and close successful projects in any field. The theory of PMI is balanced by the reality of the course instructors’ project management experiences. A case study is threaded throughout the program, and includes activities which enable participants to apply the lessons learned in the units to the projects they are currently on.

Business analysis represents a critical factor for project success. Disconnects can exist between the producers of the solution and the business users who need the functionality that the project will provide. Business analysts are the conduit between these two worlds, bridging the communication gap with their unique grasp of both sides of the project. This course is designed around the seven knowledge areas identified by the International Institute of Business Analysis (IIBA): Business Analysis Planning & Monitoring, Elicitation, Requirements Management & Communication, Enterprise Analysis, Requirements Analysis, Solution Assessment & Validation and Underlying Competencies. This course offers a step-by-step tour of an actual IT project from the perspective of a business analyst.

Cost

CEU

Hours

Subject Code

$1,295

3.5

35

ZMGT 1012

CRN

Date

Day

Time

Location

Instructor

32615

Feb. 4 – Mar. 4

T

8:30 a.m. – 4:30 p.m.

CCE

Bryan

32617

May 14 – Jun. 11

W

8:30 a.m. – 4:30 p.m.

CCE

Bryan

Cost

CEU

Hours

Subject Code

$595

1.4

14

ZLSS 1021

CRN

Date

Day

Time

Location

Instructor

32616

Apr. 7–17

M/W

6 p.m. – 9:30 p.m.

CCE

Walters

PMP Exam Boot Camp

The Business Model Canvas Breakfast

The PMP credential recognizes demonstrated knowledge and skill in leading and directing project teams and in delivering project results within the constraints of schedule, budget and resources. Preparation for a PMI credential requires study and review of current project management processes. If you have demonstrated experience and competence in leading project teams, this certification and this prep course is right for you.

Grow your business through a living business plan. Learn to visually validate a business idea, product line or navigate a business crossroad and pivot. The Business Model Canvas puts the business on one page and is a strategic management and entrepreneurial tool. It is designed for high level management staff tasked with strategic planning and meeting business challenges. The canvas allows you and your team to describe, design, invent or pivot the business planning process.

Cost

CEU

Hours

Subject Code

$1,995

3.5

35

ZMGT 1010

CRN

Date

Day

Time

Location

Instructor

32647

Jan. 29 – Apr. 2

W

6 p.m. – 9:30 p.m.

CCE

Anastasi

Cost

CEU

Hours

Subject Code

$15

0.15

1.5

ZPDI 1234

CRN

Date

Day

Time

Location

Instructor

32648

Mar. 12

W

8:30 a.m. – 10 a.m.

CCE

Staff

REGISTER NOW www.corporatecollege.com/quality 216-987-0233

QUALITY AND CONTINUOUS IMPROVEMENT

ISO STANDARDS/PLEXUS CERTIFIED TRAINING COURSES RABQSA: Plexus ISO 9001 Understanding and Internal Auditor Training

Plexus AS9100C Understanding and Internal Auditing

ISO International Standards ensure that products and services are safe, reliable and of good quality. For business, they are strategic tools that reduce costs by minimizing waste and errors and increasing productivity. They help companies to access new markets, level the playing field for developing countries and facilitate free and fair global trade. This 3-day course is designed for both new auditors and those looking to sharpen their current auditing skills. Participants will acquire the necessary skills to become a leader in preparing and conducting 1st and 2nd party audits through interactive methods and avoiding lecture based learning.

AS9100 is the Standard for the Aviation, Space and Defense industry. The new Revision C update heavily incorporates the use of the Process Approach to auditing. This 3 day course is designed for both new auditors and those looking to sharpen their current auditing skills. Participants will acquire the necessary skills to become a leader in preparing and conducting 1st and 2nd party audits through interactive methods and avoiding lecture based learning. This course includes all Revision C updates.

Cost

CEU

Hours

Subject Code

Cost

CEU

Hours

Subject Code

$1,195

2.1

21

ZISO 1152

$1,195

2.1

21

ZISO 1154

CRN

Date

Day

Time

Location

Instructor

CRN

Date

Day

Time

Location

Instructor

32619

Feb. 3–5

M/T/W

8:30 a.m. – 4:30 p.m.

CCE

Copeland

32611

Feb. 24–26

M/T/W

8:30 a.m. – 4:30 p.m.

CCE

Copeland

32612

Jun. 2–4

M/T/W

8:30 a.m. – 4:30 p.m.

CCE

Copeland

32620

Jun. 23–25

M/T/W

8:30 a.m. – 4:30 p.m.

CCE

Copeland

RABQSA: Plexus ISO/TS 16949 Understanding and Internal Quality Auditing The ISO/TS 16949 is an ISO technical specification aimed at the further development of Quality Management Systems (QMS) that caters to continual improvement, defect prevention and the reduction of variation and waste in the supply chain. In addition, the standard combines the AVSQ (Italian), EAQF (French) and VDA 6.1 (German) automotive requirement ISO/TS 16949, coupled with customer-specific requirements, defines the quality system requirements for use in the automotive supply chain.

Cost

CEU

Hours

Subject Code

$1,195

2.1

21

ZISO 1153

CRN

Date

Day

Time

Location

Instructor

32613

Feb. 10–12

M/T/W

8:30 a.m. – 4:30 p.m.

CCE

Copeland

32614

Jun. 16–18

M/T/W

8:30 a.m. – 4:30 p.m.

CCE

Copeland

REGISTER NOW www.corporatecollege.com/quality 216-987-0233

16

QUALITY AND CONTINUOUS IMPROVEMENT

LEAN SIX SIGMA COURSES Executive Guide to Becoming a Lean Organization

Green Belt - Lean Six Sigma

Lean is a business practice that means creating more value with fewer resources. Lean Six Sigma increases business productivity and identifies and eliminates waste at its root cause. The Lean Six Sigma culture ingrained in companies like General Electric, Boeing, Target and Amazon has resulted in global recognition for adding value and reducing costs for organizations in every sector of industry. This workshop is specifically designed for executives considering making the commitment to a Lean culture within their organization.

17

Cost

CEU

Hours

Subject Code

$149

0.4

4

ZLSS 1035

CRN

Date

Day

Time

Location

Instructor

32539

Jan. 23

TH

8:30 a.m. – 12:30 p.m.

CCE

Bryan

32543

Apr. 17

TH

8:30 a.m. – 12:30 p.m.

CCE

Bryan

Prerequisite: The LSS Yellow Belt course.

Upon successful completion of this course, participants will be certified as Lean Six Sigma Green Belts. Lean Six Sigma Green Belts work directly with cross-functional project leaders to carry out identified improvement projects using LSS methodologies. Green Belts can implement all of the appropriate tools to lead independent local projects.

Cost

CEU

Hours

Subject Code

$2,200

3.6

36

ZLSS 1033

CRN

Date

Day

Time

Location

Instructor

32538

Jan. 14 – Feb. 28

T

8:30 a.m. – 4:30 p.m.

CCE

Fazekas

32544

May 5 – Jun. 30

M

8:30 a.m. – 4:30 p.m.

CCE

Fazekas

Yellow Belt - Lean Six Sigma

Black Belt - Lean Six Sigma

Lean Six Sigma Yellow Belt training is ideal for all individuals within an organization. Yellow Belts are familiar with Lean Six Sigma methodologies and tools that are necessary to identify opportunities for eliminating waste, reducing costs and improving processes. Yellow Belts have the skills to represent individual departments or organizations as an active member on Lean Six Sigma project teams.

Prerequisite: The Lean Six Sigma Green Belt course Upon successful completion of this course, participants will be certified as Lean Six Sigma Black Belts. Black Belts are trained experts in Lean, Six Sigma and statistical process control techniques. The LSS Black Belt course is designed to ensure effective use of DMAIC principles needed to improve business processes and the Lean tools to reduce waste and increase productivity. Individuals completing this course will have all the necessary tools to lead cross-functional project teams through implementation. This course uses MINITAB statistical software for all project calculations; it is preferable that participants bring their own laptop for software download.

This is a blended-learning course: blended-learning reduces time away from home or work and ensures that class time is spent reinforcing learning through hands-on activities and class discussion.

Cost

CEU

Hours

Subject Code

Cost

CEU

Hours

Subject Code

$1,200

2.6

26

ZLSS 1032

$3,625

8.0

80

ZLSS 1003

CRN

Date

Day

Time

Location

Instructor

CRN

Date

Day

Time

Location

Instructor

32540

Mar. 6–27

TH

8:30 a.m. – 4:30 p.m.

CCE

Fazekas

32546

Jun. 4 – Aug. 15

T/W/TH

8:30 a.m. – 4:30 p.m.

CCE

Fazekas

32545

Jun. 3–24

T

8:30 a.m. – 4:30 p.m.

CCE

Fazekas

REGISTER NOW www.corporatecollege.com/quality 216-987-0233

QUALITY AND CONTINUOUS IMPROVEMENT

LEAN SIX SIGMA FOR HEALTH CARE Lean Six Sigma Green Belt for Health Care This course has been customized to meet the unique needs of current and future health care professionals.

Upon successful completion of this course, participants will be certified as Lean Six Sigma Green Belts for Health Care. Lean Six Sigma Green Belts for Health Care work directly with cross-functional project leaders to carry-out identified improvement projects using LSS methodologies within a health care organization. Green Belts will implement all of the appropriate tools to lead independent local projects when necessary Note: This course blends 28 hours of traditional classroom instruction with 40 hours of required online learning and assignments. To receive Green Belt certification, participants must attend all class sessions, complete all online assignments and complete a college approved Lean Six Sigma project. All course materials included.

REGISTER NOW www.corporatecollege.com/quality 216-987-0233

OUTCOME: • Prepare, manage and lead Lean Six Sigma projects within an organization • Identify and implement tools used for process optimization

18

• Organize, prepare, present and evaluate milestone reviews • Measure ROI for projects • Support Black Belt leads in the implementation of improvement projects Cost

CEU

Hours

Subject Code

$3,400

6.8

68

ZLSS 1027

CRN

Date

Day

Time

Location

Instructor

32041

Dec. 23 – Feb. 10

M

8:30 a.m. – 4:30 p.m.

CCE

Fazekas

32542

Apr. 8 – May 30

T

8:30 a.m. – 4:30 p.m.

CCE

Fazekas

FINANCE AND TAX

“REMAIN COMPETITIVE AND MEET STATEMANDATED STANDARDS IN ACCOUNTING. BENEFIT FROM KNOWLEDGE OF BEST PRACTICES AND IMPLEMENT THEM WITHIN YOUR ORGANIZATION.” 19

FINANCE AND TAX

FINANCE AND TAX OVERVIEW: Accounting, finance and tax are among the most challenging disciplines and professions. These fields require ongoing education due to competitive necessity and state-mandated standards.

Taxation is the field that intersects both professions, and one in which an act of Congress, IRS ruling or a tax court decision can render expertise obsolete overnight, making continuing education essential.

INFORMATION www.corporatecollege.com/business 216-987-0234

20 PROGRAMS/TRAINING SOLUTIONS: • Enrolled Agent • Finance for the Non-Financial Manager • Certified Public Accountant Review and Exam Prep • PayTrain Fundamentals

FINANCE AND TAX

21

ENROLLED AGENT CERTIFICATION PROGRAM OVERVIEW: Enrolled agents (EA) are licensed by the federal government and have demonstrated special competence in tax matters, professional ethics and can practice before the Internal Revenue Service (IRS) anywhere in the United States.

The IRS defines an EA as a person who has earned the privilege of representing taxpayers before the IRS by either passing a three-part comprehensive IRS test covering individual or business tax returns, or through experience as a former IRS employee. EA status is the highest credential the IRS awards.

EAs may present cases at all levels of the IRS and may represent clients, with or without their presence, on such matters as: examination of a filed return, liability for a delinquent return, payment of a past due tax and submission of a federal tax lien. In short, they act as agents of taxpayers faced with problems involving income taxes, estate and gift taxes, employment taxes and excise taxes.

CERTIFICATION REQUIREMENTS : To become a certified EA you must successfully pass the IRS Special Enrollment Examination (SEE) and a suitability check. In addition to passing the SEE, applicants must pass a tax compliance check to ensure that you have filed all required tax returns and have no outstanding tax liabilities.

SPECIAL ENROLLMENT EXAMINATION : The SEE is a three-part exam administered

by Prometrics on behalf of the IRS. You must successfully pass all three parts to receive IRS-EA certification.

Part 1 - Individuals Part 2 - Businesses Part 3 - Representation, Practices and Procedures Note: Each part is taken as a separate exam and may be taken in any order. Exam fees are $101 per part. You must register and schedule your exam with Prometrics directly.

REGISTER NOW www.corporatecollege.com/enrolledagent 216-987-0233

FINANCE AND TAX

ENROLLED AGENT PROGRAM DESCRIPTION:

Date

Time

Topic

Mar. 29

9 a.m. – 11 a.m.

Program Orientation

Apr. 5 - 26

9 a.m. – 12 p.m.

Part 1 - Individuals

on the Gleim System for Success. The following

Apr. 27 – May 16

Test Window

Take Part 1 Exam

materials are included with registration for all

May 17 – Jun. 14

9 a.m. – 12 p.m.

Part 2 - Businesses

The Enrolled Agent program is a blended-learning program intended to prepare participants to pass the SEE exam. Sessions are structured based

three parts of the SEE exam.

• Instructor-led Sessions • Test Prep Online • Audio Review • EA Gleim Online (one- year access) • Access to a Personal Counselor • Gleim Book Bag

CERTIFICATE COST: $1,149

REGISTER NOW www.corporatecollege.com/enrolledagent 216-987-0233

Jun. 15 – Jul. 11

Test Window

Take Part 2 Exam

Jul. 12 - 19

9 a.m. – 12 p.m.

Part 3 - Representation

Jul. 20 – Aug. 15

Test Window

Take Part 3 Exam

22

FINANCE AND TAX

FINANCE AND TAX COURSES Finance for Non-Financial Managers To get ahead and stay ahead, today’s managers have to be “finance savvy.” You’ve got to know how to justify a request... quantify your contributions to the company...spot profit drains before they get out of hand.

From accruals to write-offs, from accounts receivable to working capital, this seminar shows you the concepts, techniques and tools that can help you make each decision pay off—on the job and on the bottom line! No matter how effective your management methods or how innovative your ideas, the results are going to be measured in numbers: dollars and cents.

Cost

CEU

Hours

Subject Code

$225

0.8

8

ZPDI 1023

Note: Upcoming courses are listed on website.

2014 CPA Review and Exam Prep: Business Environment and Concepts Corporate College and Gleim Publishing have partnered to bring you the most widely used accounting certification exam review materials. All materials are in accord with the latest AICPA/ NASBA disclosures regarding the 2014 CPA exam.

This course will prepare learners to take the Business Environment and Concepts(BEC) portion of the CPA exam. This section deals with the general business environment candidates encounter and the concepts needed to comprehend the underlying business reasons for and the accounting implications of business transactions and the skills needed to apply that knowledge.

Cost

CEU

Hours

Subject Code

$750

7.6

76

ZFIN 1032

Note: Upcoming courses are listed on website.

PayTrain Fundamentals

2014 CPA Review and Exam Prep: Auditing and Attestation

23

Corporate College and Gleim Publishing have partnered to bring you the most widely used accounting certification exam review materials. All materials are in accord with the latest AICPA/NASBA disclosures regarding the 2014 CPA exam.

This course will prepare learners to take the Auditing and Attestation(AUD) portion of the CPA exam. This section deals with generally accepted auditing standards, auditing procedures, standards related to attest engagements, and the skills needed to apply that knowledge.

Cost

CEU

Hours

Subject Code

$750

7.6

76

ZFIN 1031

Note: Upcoming courses are listed on website.

CAPA PayTrain Fundamentals Certification (FPC) is an important first step in payroll education. This interactive, blended-learning program covers the basic procedures, processes, and terminology defining the daily workload of the beginning payroll practitioner. This program provides a thorough overview of the laws and regulations that affect payroll. Practical experience is also gained through “handson” computer-based exercises that allow each participant to work through actual payroll forms and payroll calculations.

This program is in partnership with The American Payroll Association (APA). APA sets the standards for payroll excellence through two certification programs. The Certified Payroll Professional (CPP) and the Fundamental Payroll Certification (FPC) are highly sought-after designations for payroll professionals who want to keep their knowledge up-todate and advance their careers Cost

CEU

Hours

Subject Code

$795

03.0

30

ZFIN 1041

Note: Upcoming courses are listed on website.

REGISTER NOW www.corporatecollege.com/business 216-987-0233

CUSTOMIZED TRAINING FOR GROUPS

DO YOU HAVE A GROUP WITHIN YOUR ORGANIZATION THAT WOULD BENEFIT FROM PROFESSIONAL TRAINING? Corporate College provides professional training and development customized for your business.

Programs may be customized and tailor-made to suit your organization’s individual needs and solve challenges you may be facing.

Programs are delivered either at your company facility or at one of the two Corporate College campuses.

24

Clients turn to us for training solutions to meet strategic business goals and consulting solutions that improve individual, team and organizational performance.

We meet with your team leaders to discuss areas for improvement and after assessing your situation, we make suggestions on which type of training would benefit your organization.

Please contact us today to schedule a consultation for customized training for your organization.

216-987-0234 | www.corporatecollege.com

INFORMATION TECHNOLOGY

25

“CORPORATE COLLEGE’S STAFF AND INSTRUCTORS HAVE VAST EXPERIENCE IN THE FIELD AND SUBSTANTIAL KNOWLEDGE OF CURRENT AND FUTURE INDUSTRY TRENDS TO INCORPORATE IN THE CLASSROOM.”

INFORMATION TECHNOLOGY

INFORMATION TECHNOLOGY OVERVIEW: Corporate College’s information technology programs have trained thousands of people in recent years throughout the region. Programs are up-to-date and range from one-day workshops to in-depth programs that lead to industry-recognized credentials and certifications.

The staff and instructors involved with information technology programs at Corporate College have technical backgrounds and substantial industry experience. In addition, they are regularly acquiring new technical knowledge that they integrate into teaching and curriculum.

PROGRAMS/TRAINING SOLUTIONS: • Business Applications • Cloud/Virtualization Technologies • Cyber Security • Database Administration • IT Basics • IT Operations • Network Administration and Support • Programming/Application Development • Tech2u Workshops • Web/Visual Design • Technical Communication • Cisco Technical Training

INFORMATION www.corporatecollege.com/ittraining 216-987-0234

26

INFORMATION TECHNOLOGY

INFORMATION TECHNOLOGY COURSES

27

Keyboarding on the PC

Windows 7 for the Desktop

When you become proficient and accurate on the keyboard, you can save time and increase your productivity. In this course’s four classroom sessions and four self-directed lab sessions, you will improve your computer skills by touching on the topics of finger positions and movement, as well as increasing speed and reducing errors.

Learn how to customize and become more proficient working on the Windows 7 operating system. Understand the desktop and icons; create shortcuts to applications and documents. Utilize Windows Explorer, My Computer and the Start menu. Create, find, move and delete files, documents and folders. Modify desktop properties and view the desktop in your own style.

Use the Control Panel to customize the Windows environment.

Understanding this desktop operating system will increase your productivity and decrease your frustration!

Cost

CEU

Hours

Subject Code

$175

1.4

14

ZCCO 1001

CRN

Date

Day

30120

Feb. 10–19

M/W

Time

6 p.m. – 8:30 p.m.

Location

Instructor

CCW

Weaver

Cost

CEU

Hours

Subject Code

$129

0.7

7

ZCCO 1023

CRN

Date

Day

30119

Mar. 10–12

M/W

Time

6 p.m. – 9:30 p.m.

Location

Instructor

CCE

McCollum

Computer Concepts

Word, Basic

Survey the components and operations of a microcomputer system. Learn about input, output, storage devices and software.

Understand the purpose and usage of operating systems.

Become familiar with the Windows operating system. Learn mouse operation and basic actions like minimizing, restoring, maximizing, moving, sizing, scrolling and closing windows.

Learn the basics of word processing concepts required to produce business documents: create a basic document using Microsoft Word, edit documents by locating and modifying text, format text and paragraphs, add tables and graphic elements to a document, and control a document’s page setup.

Cost

CEU

Hours

Subject Code

Cost

CEU

Hours

Subject Code

$225

1.4

14

ZCCO 1000

$129

0.7

7

ZMSA 1116

CRN

Date

Day

30121

Mar. 17–26

M/W

Time

6 p.m. – 9:30 p.m.

Location

Instructor

CRN

Date

Day

Time

Location

Instructor

CCW

Weaver

30156

Feb. 7

F

8:30 a.m. – 4:30 p.m.

CCE

McCollum

REGISTER NOW www.corporatecollege.com/ittraining 216-987-0233

INFORMATION TECHNOLOGY

INFORMATION TECHNOLOGY COURSES Word, Intermediate

Excel, Basic

Improve the quality of your work by enhancing your documents with customized Microsoft Word elements. Improve your efficiency by automating the way Microsoft Word works for you.

In this course, you will create complex documents in Microsoft Word by adding components such as customized lists, tables, charts, and graphics.

Work with the spreadsheet concepts required to produce basic worksheets including inputting data and running calculations.

Topics covered include creating a basic worksheet, performing calculations, modifying a worksheet, formatting a worksheet, printing workbooks and managing large workbooks.

Cost

CEU

Hours

Subject Code

$129

0.7

7

ZMSA 1117

CRN

Date

Day

Time

Location

Instructor

30159

Feb. 12

F

8:30 a.m. – 4:30 p.m.

CCE

McCollum

Cost

CEU

Hours

Subject Code

$129

0.7

7

ZMSA 1111

CRN

Date

Day

Time

Location

Instructor

30157

Mar. 7

F

8:30 a.m. – 4:30 p.m.

CCE

Collins

Word, Advanced Gain advanced skills necessary to manage long documents, collaborate with others and secure documents. Use features in Word to link with Excel, PowerPoint and Outlook, collaborate on documents using compare, create and manage document versions, add reference marks, citations and notes, create master documents, secure a document by restricting access, create fill-in forms, and tag a document using XML. Cost

CEU

Hours

Subject Code

$129

0.7

7

ZMSA 1126

CRN

Date

Day

Time

Location

Instructor

30162

Mar. 14

F

8:30 a.m. – 4:30 p.m.

CCE

McCollum

REGISTER NOW www.corporatecollege.com/ittraining 216-987-0233

28

INFORMATION TECHNOLOGY

INFORMATION TECHNOLOGY COURSES

29

Excel, Intermediate

Access, Basic

Streamline and enhance your spreadsheets with customized Microsoft Excel elements including templates, charts, graphics, and formulas. Apply visual elements and advanced formulas to a worksheet to display data in various formats. Create templates, sort and filter data, import and export data, analyze data, and work with Excel on the web.

Learn the basic operations of the Microsoft Access database application to design and create new databases, tables, and relationships; create and maintain records; locate records; and produce reports based on the information in the database.

You will examine the basic database concepts, and create and modify databases and their various objects using the MS Access relational database application.

Cost

CEU

Hours

Subject Code

$129

0.7

7

ZMSA 1112

CRN

Date

Day

Time

Location

Instructor

30160

Mar. 21

F

8:30 a.m. – 4:30 p.m.

CCE

Collins

Cost

CEU

Hours

Subject Code

$129

0.7

7

ZMSA 1114

CRN

Date

Day

Time

Location

Instructor

30158

Apr. 4

F

8:30 a.m. – 4:30 p.m.

CCE

Collins

Excel, Advanced

Access, Advanced

Understanding of XML is recommended. Gain advanced skills necessary to utilize the specialized and advanced capabilities of Excel by automating common tasks, applying advanced analysis techniques to more complex data sets, collaborating on worksheets with others, and sharing Excel data with other applications. Topics include creating macros, collaborating with others, auditing and analyzing worksheet data, incorporating multiple data sources, and importing and exporting data.

This course will take you through creating and optimizing complex Access databases by learning techniques to structure existing data for optimization, writing advanced queries, working with macros, making effective use of forms and reports, and performing database maintenance tasks.

Cost

CEU

Hours

Subject Code

$129

0.7

7

ZMSA 1127

CRN

Date

Day

Time

Location

Instructor

30163

Apr. 11

F

8:30 a.m. – 4:30 p.m.

CCE

O’Brien

Cost

CEU

Hours

Subject Code

$129

0.7

7

ZMSA 1115

CRN

Date

Day

Time

Location

Instructor

30161

Apr. 18

F

8:30 a.m. – 4:30 p.m.

CCE

Boerner

REGISTER NOW www.corporatecollege.com/ittraining 216-987-0233

INFORMATION TECHNOLOGY

INFORMATION TECHNOLOGY COURSES 70-680 Microsoft Windows 7

70-642 Windows Server 2008 Infrastructure

Students will learn to install, deploy, and upgrade to Windows 7, including ensuring hardware and software compatibility.

Additionally, students should be able to configure preinstallation and post-installation system settings, Windows security features, network connectivity applications included with Windows 7, and mobile computing.

Teaches students to network and applications infrastructure concepts and configurations provided by Window Server 2008, to configure and troubleshoot a Windows Server 2008 network infrastructure and to secure servers and maintain update compliance. Upon completion of CareerMatch’s MCTS 70-642 training course, students will acquire a fundamental understanding of Server 2008 to pursue advanced topics for certification in the network and applications infrastructure areas.

Cost

CEU

Hours

Subject Code

$799

2.1

21

ZMCP 1003

CRN

Date

Day

30283

Jan. 27– Feb. 12

M/W

Time

6 p.m. – 9 p.m.

Location

Instructor

CCE

Dyczkiewycz

Cost

CEU

Hours

Subject Code

$1,199

3.5

35

ZMCP 1105

CRN

Date

Day

30285

Mar. 24– Apr. 23

M/W

Time

6 p.m. – 9:30 p.m.

Location

Instructor

CCE

Dyczkiewycz

70-640 Windows Server 2008 Active Directory Focusing on Active Directory in Windows Server 2008, this course covers configuring, managing, and supporting user and computer accounts, groups, Domain Name System zones and client settings; group policy objects; the new Active Directory Lightweight Directory Service and Active Directory Rights Management Service; backup and recovery; and communication security.

Cost

CEU

Hours

Subject Code

$1,199

3.5

35

ZMCP 1104

CRN

Date

Day

30284

Feb. 17– Mar. 19

M/W

Time

6 p.m. – 9:30 p.m.

Location

Instructor

CCE

Beck

REGISTER NOW www.corporatecollege.com/ittraining 216-987-0233

70-646 Windows Server 2008 Administration Windows Server 2008 administration course covers planning server roles; maintaining server security; planning data storage, network load balancing, and server backups; managing software deployment and versioning; monitoring IPv6, server performance and capacity, and Active Directory replication; scheduling server deployments; and designing a rollback contingency plan.

Cost

CEU

Hours

Subject Code

$1,199

3.5

35

ZMCP 1106

CRN

Date

Day

30286

Apr. 28– May. 28

M/W

Time

6 p.m. – 9:30 p.m.

Location

Instructor

CCE

Beck

30

HEALTH INFORMATION TECHNOLOGY “CORPORATE COLLEGE OFFERED A GREAT “HEALTH INFORMATION TECHNOLOGY INTEGRATION OF TALENT AND SKILL. I WAS PROGRAMS ARE 100 PERCENT ONLINE PARTICULARLY IMPRESSED WITH THEIR LEVEL AND PROGRAM COMPLETERS CAN OF ENGAGEMENT. IT WAS THE BEST COURSE I EVER ANDCREDITS IT CHANGED THE WAY I EARNATTENDED UP TO NINE TOWARD MANAGE.” DEGREES AT URSULINE COLLEGE OR

Renita Jefferson

31

KENT STATE UNIVERSITY.” Director of Leadership Development American Greetings Corporation

HEALTH INFORMATION TECHNOLOGY

HEALTH INFORMATION TECHNOLOGY OVERVIEW: Corporate College’s health information technology training provides online, instructor-led courses that cover essential health care and information technology concepts and offer real-life simulations to prepare for health information demands evolving in the health care industry. The training focuses on all aspects of health care informatics and includes: learning objectives, interactive lab exercises, projects and assessments to solidify your understanding of each concept.

Certificate programs are available for students to build on their individual knowledge and experience and gain the necessary insight to develop proficient, correct techniques, leading to the ability to support, manage and analyze health information technology. Gain skills needed to effectively function as a health IT specialist and sit for various national health IT certification exams.

Each program consists of eight to 10 health IT courses that integrate industry expertise with cutting-edge research. Coursework can be completed in as few as four months for aggressive learners, but most students choose the recommended six, eight or 12-month schedule. To earn the certificate, you must successfully complete all required courses within 12 months.

CERTIFICATION PATHWAYS: Health Information Management Systems Society (HIMSS) • Certified Associate in Health Care Information and Management Systems American Health Information Management Association Certification Exams (AHIMA) • Certified Health Care Technology Specialist - Practice Workflow - Clinician Practitioner - Implementation Manager - Implementation Support - Technical Support

INFORMATION www.corporatecollege.com/health 216-987-0234

32

HEALTH INFORMATION TECHNOLOGY

33

HEALTH INFORMATION TECHNOLOGY PROFESSIONAL OVERVIEW: Individuals in this role support physicians and administrators with the adoption, management and maintenance of health IT and provide comprehensive management of electronic health information and its secure exchange between health care consumers and providers.

REQUIRED COURSES: - Effective Communication in the Health Care Environment - Fundamentals of Health Workflow Process Analysis and Redesign - Health Care and Health Information Technology - Health Information and Computer Science in the U.S. - Health Management Information Systems and Quality Improvement - Installation and Maintenance of Health IT Systems and Configuring EHRs - Planning, Leadership, Professionalism and Project Management - Usability and Human Factors - Working with Health IT Systems - Public Health, Networking and Health Information Exchange

REGISTER NOW www.corporatecollege.com/health 216-987-0233

HEALTH INFORMATION TECHNOLOGY

WORKFLOW PRACTITIONER AND PROCESS MANAGEMENT SPECIALIST

SYSTEMS SUPPORT SPECIALIST

OVERVIEW:

Individuals in this role provide on-site user support for the period of time before and during implementation and maintain health IT systems in clinical and public health settings, including patching and upgrading of software.

These individuals will provide support services, above and beyond what is provided by the vendor, to ensure the technology functions properly and is configured to meet the needs of the redesigned practice workflow.

Workers in this role will support on an ongoing basis the technology deployed and also provide one-on-one support, in a traditional help desk model, to individual users with questions or problems.

Individuals in this role assist in reorganizing the work of a provider to take full advantage of the features of health IT in pursuit of meaningful use of health IT to improve health care. They provide on-site management of mobile adoption support teams for the period of time before, during and beyond the implementation of health IT systems in clinical and public health settings.

REQUIRED COURSES: - Effective Communication in the Health Care Environment

OVERVIEW:

REQUIRED COURSES:

- Fundamentals of Health Workflow Process Analysis and Redesign

- Effective Communication in the Health Care Environment

- Health Care and Health Information Technology

- Health Care and Health Information Technology

- Health Information and Computer Science in the U.S.

- Health Information and Computer Science in the U.S.

- Health Management Information Systems and Quality Improvement

- Health Management Information Systems and Quality Improvement

- Planning, Leadership, Professionalism and Project Management

- Installation and Maintenance of Health IT Systems and Configuring EHRs

- Usability and Human Factors

- Usability and Human Factors

- Working with Health IT Systems

- Working with Health IT Systems - Public Health, Networking and Health Information Exchange

REGISTER NOW www.corporatecollege.com/health 216-987-0233

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HEALTH INFORMATION TECHNOLOGY

Health Care and Health Information Technology This course is an overview of healthcare including settings and methods for delivery; roles of various healthcare professionals; funding for healthcare; methods of billing and reimbursement; legal issues including HIPAA; common forms of quality measurement and performance improvement.

This course reviews the general functions and purposes of health information systems. Learn how EHRs affect patient safety, quality of care and productivity. Assess findings from quality reviews of reported events to design and implement system improvements.

Cost

CEU

Hours

Subject Code

Cost

CEU

Hours

Subject Code

$159

1.8

18

ZHIT 1008

$199

1.8

18

ZHIT 1011

CRN

Date

Day

Time

Location

Instructor

CRN

Date

Day

Time

Location

Instructor

32666

Feb. 2 – Mar. 1

Online

Online

Online

Hambrick

32662

Jan. 5 – Feb. 1

Online

Online

Online

Zura

32680

Apr. 6 – May 3

Online

Online

Online

Hambrick

32672

Mar. 2–29

Online

Online

Online

Zura

32719

Jun. 1–28

Online

Online

Online

Hambrick

32715

May 4–31

Online

Online

Online

Zura

Health Information and Computer Science in the U.S.

Working with Health IT Systems

This course is an overview of healthcare including settings and methods for delivery; roles of various healthcare professionals; funding for healthcare; methods of billing and reimbursement; legal issues including HIPAA; common forms of quality measurement and performance improvement.

35

Health Management Information Systems and Quality Improvement

Cost

CEU

Hours

Subject Code

$159

1.8

18

ZHIT 1009

Learn how data flows across HIT systems. Analyze the functionality of different EHR systems including support capabilities, customizability and go-live strategies. Students will play the role of practitioners using an EHR system.

Cost

CEU

Hours

Subject Code

$199

1.8

18

ZHIT 1012

CRN

Date

Day

Time

Location

Instructor

32668

Feb. 2 – Mar. 1

Online

Online

Online

Foster

CRN

Date

Day

Time

Location

Instructor

32667

Feb. 2 – Mar. 1

Online

Online

Online

Zura

32676

Apr. 6 – May 3

Online

Online

Online

Foster

32675

Apr. 6 – May 3

Online

Online

Online

Zura

32721

Jun. 1–28

Online

Online

Online

Foster

32720

Jun. 1–28

Online

Online

Online

Zura

Effective Communication in the Health Care Environment

Installation and Maintenance of Health IT Systems and Configuring EHRs

This course will help you understand the commonly used terms and abbreviations in public health and healthcare. It will also help you to demonstrate the ability to integrate and use health care terminology in the various HIT roles. Explanation of specific terminology used by workers in healthcare and public health.

Instruction in installation and maintenance of health IT systems, including testing prior to implementation. Introduction to principals underlying configuration. Material support online Vista lab experience.

Cost

CEU

Hours

Subject Code

Cost

CEU

Hours

Subject Code

$169

1.8

18

ZHIT 1010

$199

1.8

18

ZHIT 1013

CRN

Date

Day

Time

Location

Instructor

CRN

Date

Day

Time

Location

Instructor

Jan. 5 – Feb. 1

Online

Online

Online

Foster

32661

Jan. 5 – Feb. 1

Online

Online

Online

Chaney

32663

32671

Mar. 2–29

Online

Online

Online

Chaney

32673

Mar. 2–29

Online

Online

Online

Foster

32714

May 4–31

Online

Online

Online

Chaney

32716

May 4–31

Online

Online

Online

Foster

REGISTER NOW www.corporatecollege.com/health 216-987-0233

HEALTH INFORMATION TECHNOLOGY

Public Health, Networking and Health Information Exchange

Planning, Leadership, Professionalism and Project Management

In-depth analysis of data mobility, including the hardware infrastructure (wires, wireless, and devices supporting them); the ISO stack, standards, internet protocol, federations; and, grids the NHIN and other nationwide approaches.

Articulate a systems approach to usability and human factors Development of skills necessary to communicate effectively across the full range of roles that will be encountered in health care and public health. Learn leadership’s role in HIT & EHR project success.

Cost

CEU

Hours

Subject Code

$199

1.8

18

ZHIT 1014

CRN

Date

Day

Time

Location

Instructor

32669

Feb. 2 – Mar. 1

Online

Online

Online

Foster

32677

Apr. 6 – May 3

Online

Online

Online

Foster

32722

Jun. 1–28

Online

Online

Online

Foster

Fundamentals of Health Workflow Process Analysis and Redesign

CEU

Hours

Subject Code

$199

1.8

18

ZHIT 1017

CRN

Date

Day

Time

Location

Instructor

32665

Jan. 5 – Feb. 1

Online

Online

Online

Zura

32679

Mar. 2–29

Online

Online

Online

Zura

32718

May 4–31

Online

Online

Online

Zura

Suggested Admissibility:

Critically analyze the workflow processes in healthcare settings.

Propose ways in which quality improvement methods, tools and health IT can be applied within a healthcare setting to improve workflow processes.

Cost

CEU

Hours

Subject Code

$199

1.8

18

ZHIT 1015

CRN

Date

Day

Time

Location

Instructor

32670

Feb. 2 – Mar. 1

Online

Online

Online

McCaleb

32678

Apr. 6 – May 3

Online

Online

Online

McCaleb

32723

Jun. 1–28

Online

Online

Online

McCaleb

Usability and Human Factors Articulate a systems approach to usability and human factors as it applies to health information technology. Learn the cognitive consequences of health information technology on clinical performance.

Cost

CEU

Hours

Subject Code

$169

1.8

18

ZHIT 1016

CRN

Date

Day

Time

Location

Instructor

32664

Jan. 5 – Feb. 1

Online

Online

Online

Staff

32674

Mar. 2–29

Online

Online

Online

Staff

32717

May 4–31

Online

Online

Online

Staff

REGISTER NOW www.corporatecollege.com/health 216-987-0233

Cost

• Associate’s degree or higher with at least three years health care or IT experience • Or a bachelor’s degree or higher with at least two years administration, business, project/change management experience • Other credentialed/certified professionals with at least five years of experience in the aforementioned areas Note: Many courses require a subscription to Neehr Perfect for online lab access.

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CONFERENCE CENTERS

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“CORPORATE COLLEGE IS YOUR PARTNER FOR PLANNING SPECIAL CORPORATE EVENTS. FROM OUR EXPERIENCED TEAM OF EVENT PLANNERS TO OUR AUDIO-VISUAL TECHNICIANS AND WORLD-CLASS CATERING, CORPORATE GATHERINGS ALWAYS EXCEED CLIENT EXPECTATIONS.”

CONFERENCE CENTERS

CONFERENCE CENTERS OVERVIEW: With Corporate College as your partner, planning that special event is easy. Our experienced team of event planners will focus on your event details so that you can stay focused on your business agenda. Your Corporate College event planner will coordinate with our energetic and professional staff to ensure your meeting is a

AMENITIES: EXEMPLARY ON-SITE SERVICE ° Professional meeting planners ° Concierge and hospitality services ° Technology staff ° On site audio-visual technician INTEGRATED TECHNOLOGY ° Free high-speed wireless Internet ° Business service centers ° Audience response system ° Videoconferencing capabilities ° Teleconferencing capabilities

success. In addition to event planners, our team includes: concierge staff, an audio-visual technician, technology support staff and world-class catering.

Corporate College is committed to green and eco-friendly initiatives.

Note: Amenities may vary at each site. Please check with your Corporate College event planner for details.

INFORMATION www.corporatecollege.com/facility 216-987-2800

CUSTOM CATERING ° World-class catering ° Prepared fresh daily ° Team of talented, dedicated chefs ° Competitive pricing ° Variety of package levels ° Café on site for pick-up service

CONVENIENT LOCATIONS ° Warrensville Heights and Westlake sites ° Accessible from major highways ° Free surface-level parking ° Open six days a week ° Hotels, restaurants and shopping nearby

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Nonprofit U.S. POSTAGE PAID Cleveland, Ohio Permit No. 3675

4400 Richmond Road Warrensville Heights, OH 44128

CORPORATE COLLEGE LOCATIONS 25425 CENTER RIDGE ROAD WESTLAKE, OHIO 44145 4400 RICHMOND ROAD WARRENSVILLE HEIGHTS, OHIO 44128

216-987-2800 www.corporatecollege.com

TO SUCCEED IN TODAY’S DYNAMIC BUSINESS ENVIRONMENT, PROFESSIONALS MUST THINK AND WORK TO HELP SOLVE ORGANIZATIONAL CHALLENGES. 14-3467