Corporate College Spring 2012 Catalog by Cuyahoga Community College

SPRING 2013

PROFESSIONAL DEVELOPMENT AND CUSTOMIZED TRAINING Ideal for professionals in all sectors, fromÂ business to health care.

PROGRAMS Organizational Effectiveness Team Building Quality, Lean and Lean Six Sigma Lean Six Sigma for Health Care Project Management Finance and Tax Performance Development and Leadership Information Technology Event and Meeting Management Goldman Sachs 10,000 Small Businesses

www.corporatecollege.com

216-987-2800

BUSINESS IT’S ALL ABOUT PEOPLE.

TABLE OF CONTENTS Organizational Effectiveness .............................. 1 Team Building ..................................................... 2 Quality, Lean and Lean Six Sigma ..................... 3 Lean Six Sigma for Health Care ........................ 7 Project Management ......................................... 9 Finance and Tax ................................................ 12 Performance Development and Leadership... 17 Information Technology .................................. 18 Event and Meeting Management .....................24 Goldman Sachs 10,000 Small Businesses...... 27 Registration Information...................................28

In this knowledge economy, the value of business lies in the skills and abilities of its people. As your partner, Corporate College® brings you a unique opportunity to maintain your competitive edge. From hiring the right employees to enhancing the performance capabilities of your current staff, we supply the services you need to gain market advantage. Corporate College’s new economy initiative for the workforce is focused on certification, licensure and professional development programs that meet individuals’ needs for upgrading skills and employers’ demands for a talented and trained workforce. Facilities at Corporate College offer an ideal, supportive learning environment, located central to home or work. The facilities provide comfortable meeting and conference space, catering, free parking and much more for the business professional. Corporate College is a professional development division of Cuyahoga Community College and was established in 2003 with the opening of its Westlake facility. In 2005, Corporate College opened its 107,000-square-foot, state-of-the-art facility in Warrensville Heights.

ORGANIZATIONAL EFFECTIVENESS Overview: Corporate College partners with organizations to overcome challenges, build talent capabilities and produce business results. Our distinctive team of organizational development and industrial psychology experts partner with companies to craft solutions that accelerate effectiveness and maximize impact. Our creative designs offer the blueprint to meeting complex challenges head-on by addressing the root cause of the issue. Solutions will often be multi-faceted, helping to drive change and support employees at all levels within an organization. Programs/Training Solutions: • Select the Right People for the Right Jobs • Develop, Engage and Retain Top Talent • Develop High-performing Teams • Build Leadership Potential • Prepare and Plan for the Future • Leadership Assessment and Coaching • Organizational Design and Change Management Information: 216-987-5867 www.corporatecollege.com/employeedevelopment

OUR PHILOSOPHY IS TO CREATE AND DELIVER BEST-IN-CLASS TALENT DEVELOPMENT SOLUTIONS THAT PROVIDE SUCCESS AND RETURN ON THE CLIENT’S INVESTMENT.

TEAM BUILDING Overview: Meetings can be dull, but cooking is an excellent way to focus your group on working together and discovering their hidden talents. Bring your employees together for an adventure that will enhance the positive dynamic of your organization and re-energize your corporate family. Outcomes include: breaking down communication barriers; seeing team members focusing on collective and individual strengths; and observing a reinvigorated and engaged group effort through the bond of food appreciation. Culinary challenges are facilitated by a chef or sommelier and an organizational development expert. Sessions are held in our spectacular, stateof-the-art kitchens and meeting rooms on Public Square in downtown Cleveland. Choose from two- to eight-hour programs. Customize cooking themes to meet your organization’s unique needs. Events are for groups of 10-150. Programs/Training Solutions: • Giving Back • Appetizers and Icebreakers • Pizza Marketing Challenge • Smart Cookie Contest • Four Course Team Building Information: 216-987-5907 www.corporatecollege.com/teambuilding

OUR TEAM BUILDING EVENTS GET YOUR GROUP AWAY FROM THE OFFICE AND INTO THE KITCHEN.

QUALITY, LEAN AND LEAN SIX SIGMA Overview: Quality, Lean or Lean Six Sigma programs are no longer limited to manufacturing; they can be applied to any business activity or process for improved effectiveness and efficiency. Organizations implementing this process-based optimization technique experience: increased customer satisfaction, reduced process risk/liability and decreased operating costs (less waste). Project-based learning allows employees to immediately apply learning on the job. Lean Six Sigma (LSS) is an effective business management technique that works to improve the overall quality of production output. It is a process originally developed by Motorola, to identify and remove causes of variation and defects in manufactured products. The Lean Six Sigma culture engrained in companies like General Electric, Boeing, Target and Amazon has resulted in global recognition for adding value and reducing costs for organizations in every sector of industry. Partnered with The Quality Group, a nationally recognized Lean Six Sigma expert, Corporate College offers blended classroom and online learning to reduce time away from the office. Programs/Training Solutions: • Quality ° Problem Solving and Analytical Thinking ° Quality Basics ° Geometric Dimensioning and Tolerancing ° Hazwoper Refresher ° Process Mapping • ISO Standards ° ISO 9001:2008 ° Plexus ISO 9001:2008 ° RABQSA ISO 9001:2008 ° Plexus ISO 14001:2004 ° Plexus ISO 14000 ° Plexus ISO/TS 16949:2002 • Lean ° Overview ° Value Stream Mapping ° Standard Work/Cell Design ° Kaizen ° 5 S/ Visual Workplace ° Mistake Proofing ° KANBAN • Lean Six Sigma ° White Belt ° Yellow Belt Green Belt ° ° Black Belt

MAINTAIN HIGH-QUALITY STANDARDS AND REMAIN GLOBALLY COMPETITIVE BY INCREASING PRODUCTIVITY IN A COST-EFFECTIVE WAY.

Information: 216-987-2906 www.corporatecollege.com/quality Attention: Register now for Lean Six Sigma before prices increase in 2013. 3

QUALITY, LEAN AND LEAN SIX SIGMA

| UPCOMING COURSES |

Plexus ISO 9001:2008: Fundamentals of Internal Quality Auditing Acquire the skills to conduct successful internal quality system audits for ISO 9001:2008. This course includes a fully simulated audit under the guidance of a Plexus Trainer so you can develop and refine your skills. Learn the full range of internal auditing skills that will help you become a strong advocate and leader in your company’s effort to obtain maximum value from your commitment to ISO 9001:2008. Enhance your confidence in your audit skills, from planning through reporting the results. Gain experience working as a member of a functioning audit team during the course. Learn and practice effective communication skills and techniques, including effective questioning and conflict management. Lecturing is minimized so learning is maximized through hands-on activities. Outcomes: • Innovative exercises help you thoroughly understand the purpose and role of the internal quality auditor • Learn and practice effective communication skills and techniques, including effective questioning and conflict management $1,200

CEU: 2.4

#17100 CCE Jan. 29 - Jan. 31 8:30 a.m. - 5 p.m.

HRS: 24 Tue.-Thur. Cicen

Participants receive Plexus: ISO 9001-2008 Internal Auditor Certificate. ZISO 1150

Lean Six Sigma White Belt This course is the first level of the Lean Six Sigma certification program. Participants will learn the foundations and ideology behind LSS methods and how they integrate with organizations to achieve process improvement. Upon completion of this course participants will have a firm understanding of what LSS is and how it can benefit organizations. This course is designed specifically as the first of a series of courses that leads to Black Belt certification, but would also be of benefit to those who are curious to see if LSS is right for them or their organization. Outcomes: • Understanding of general principles of Lean Six Sigma • Ability to identify processes within an organization in which LSS methods would be effective • Introduction to tools used in the Lean Six Sigma process Note: This course blends seven hours of traditional classroom instruction with five hours of required online learning and assignments. All course materials are included. To receive a certificate of completion, participants must attend all class sessions and complete all online assignments. A lunch voucher is included for each day of classroom instruction. $395

ZLSS 1030

CEU: 1.2

#17138 CCE Jan. 28 - Feb. 11 8:30 a.m. - 4:15 p.m.

HRS: 12 Mon. Kulik

QUALITY, LEAN AND LEAN SIX SIGMA

| UPCOMING COURSES |

Lean Six Sigma Yellow Belt

Lean Six Sigma Green Belt

Prerequisite: Lean Six Sigma White Belt

Prerequisite: Lean Six Sigma Yellow Belt

This blended-learning course builds upon the foundational knowledge participants gained in the LSS White Belt course. Individuals will become more familiar with Lean Six Sigma methodologies and tools and gain the skills necessary to participate as members of improvement project teams. This course is ideal for those who are frequently referred to as subject matter experts or owners of the process targeted for improvement. Upon successful completion of this course the participant will acquire LSS Yellow Belt certification and will have completed the prerequisite necessary to enroll in LSS Green Belt or Green Belt for Health Care.

Upon successful completion of this course, participants will be certified as Lean Six Sigma Green Belts. Lean Six Sigma Green Belts work directly with cross-functional project leaders to carry out identified improvement projects using LSS methodologies. Green Belts can implement all of the appropriate tools to lead independent local projects when necessary.

Outcomes: • Recognize/identify processes that are ideally suited for Lean Six Sigma within an organization • Gain an understanding and ability to describe the primary components of the DMAIC process • Learn skills needed to represent individual departments or organizations as an active member of a Lean Six Sigma project team Note: The LSS White Belt course is a required prerequisite for enrollment in the Yellow Belt course. This course blends 14 hours of traditional classroom instruction with five hours of required online learning and assignments. To receive Yellow Belt certification, participants must attend all class sessions and complete all online assignments. All course materials are included; lunch voucher is included for each day of classroom instruction. $895

CEU: 1.9

HRS: 19

#17005 Feb. 18 - Mar. 5

CCE 8:30 a.m. - 4:30 p.m.

Mon., Tue. Kulik

Outcomes: • Prepare, manage and lead Lean Six Sigma projects within an organization • Identify and implement tools used for process optimization • Organize, prepare, present and evaluate milestone reviews • Measure ROI for projects • Support Black Belt leads in the implementation of improvement projects Note: The LSS Yellow Belt course is a required prerequisite for enrollment in the Green Belt course. This course blends 14 hours of traditional classroom instruction with 15 hours of required online learning and assignments. To receive Green Belt certification, participants must attend all class sessions, complete all online assignments and complete a College approved Lean Six Sigma project. All course materials are included; lunch voucher is included for each day of classroom instruction. $1,295

CEU: 2.9

#17006 CCE Mar. 6 - Jul. 3 8:30 a.m. - 4:30 p.m.

HRS: 29 Wed. Fazekas

ZLSS 1002

ZLSS 1001

QUALITY, LEAN AND LEAN SIX SIGMA

| UPCOMING COURSES |

Lean Six Sigma Black Belt Prerequisite: Lean Six Sigma Green Belt Upon successful completion of this course, participants will be certified as Lean Six Sigma Black Belts. Black Belts are trained experts in Lean, Six Sigma and statistical process control techniques. The LSS Black Belt course is designed to ensure effective use of DMAIC principles needed to improve business processes and the Lean tools to reduce waste and increase productivity. Individuals completing this course will have all the necessary tools to lead cross-functional project teams through implementation. This course uses MINITAB statistical software for all project calculations. Participants should bring their own laptop for software download. Outcomes: • Ability to plan and execute LSS projects under the direction of a project sponsor • Identify opportunities, establish and justify projects, organize project teams and lead team activities • Interpret statistical data results and effectively communicate impact to management and project team • Organize and direct the preparation, presentation and evaluation of milestone reviews • Ensure projects are integrated with other organizational activities and the overall mission and strategic objectives Note: The LSSGB course is a required prerequisite for enrollment in the Black Belt course. This course blends 45 hours of traditional classroom instruction with 35 hours of required online learning and assignments. To receive certification, participants must attend all class sessions, complete all online assignments and a College approved LSS project and pass an online certification exam. All course materials are included; lunch voucher is included for each day of classroom instruction. $3,625

HRS: 80

#15897 CCE Jan. 29 - May 31 6 - 9:30 p.m.

Mon.-Wed. Staff

#17007 CCE Jun. 10 - Nov. 25 8:30 a.m. - 4:30 p.m.

Mon.-Wed. Fazekas

ZLSS 1003

CEU: 8

LEAN SIX SIGMA FOR HEALTH CARE Overview: This program has been customized to meet the unique needs of current and future health care professionals. Lean Six Sigma (LSS) trained professionals in health care work directly with cross-functional project leaders to carry out identified improvement projects using LSS methodologies within a health care organization. Green Belts can implement all of the appropriate tools to lead independent local projects when necessary. The Green Belt program blends 28 hours of traditional classroom instruction with 40 hours of required online learning and assignments. To receive Green Belt certification, participants must attend all class sessions, complete all online assignments and complete a College approved Lean Six Sigma project. Black Belt training is also available. Programs/Training Solutions: • Lean Six Sigma for Health Care ° Failure Mode and Effects Analysis ° Pareto Analysis ° Introduction to Process Capability ° Calculating Process-based Costs ° Maximizing and Sustaining ROI ° Introduction to Process Mapping ° Cause and Effect Diagrams ° Extending ROI Lean Basics ° Lean Introduction ° Lean Tools 1, 2 and 3 ° Understanding Data and Processes ° Introduction to Statistics ° Organizing and Presenting Data ° Measures of Central Tendency and Dispersion ° Managing the Project/Teamwork Information: 216-987-2906 www.corporatecollege.com/quality

DURING TURBULENT ECONOMIC TIMES, IT IS CRUCIAL THAT U.S. HEALTH CARE ORGANIZATIONS LOOK TO METHODS TO BECOME MORE EFFICIENT.

Attention: Register now for Lean Six Sigma before prices increase in 2013. 7

LEAN SIX SIGMA FOR HEALTH CARE

| UPCOMING COURSES |

Lean Six Sigma Green Belt for Health Care

Lean Six Sigma Black Belt for Health Care

This course has been customized to meet the unique needs of current and future health care professionals. Upon successful completion of this course, participants will be certified as Lean Six Sigma Green Belts for Health Care. Lean Six Sigma Green Belts for Health Care work directly with cross-functional project leaders to carry-out identified improvement projects using LSS methodologies within a health care organization. Green Belts can implement all of the appropriate tools to lead independent local projects when necessary

Prerequisite: Lean Six Sigma Green Belt for Health Care

Outcomes: • Prepare, manage and lead Lean Six Sigma projects within an organization • Identify and implement tools used for process optimization • Organize, prepare, present and evaluate milestone reviews • Measure ROI for projects • Support Black Belt leads in the implementation of improvement projects Note: This course blends 28 hours of traditional classroom instruction with 40 hours of required online learning and assignments. To receive Green Belt certification, participants must attend all class sessions, complete all online assignments and complete a College approved Lean Six Sigma project. All course materials included. $2,395

CEU: 6.8

HRS: 68

#17139 Jan. 14 - Jun. 9

CCE 8:30 a.m. - 4:30 p.m.

Mon. Fazekas

#17141 Jan. 14 - Jun. 9

CCE 6 - 9:30 p.m.

Tues., Wed. Fazekas

ZLSS 1027

This course has been customized to meet the unique needs of current and future health care professionals. Upon successful completion of this course, participants will be certified as Lean Six Sigma Black Belts. Black Belts are trained experts in Lean, Six Sigma and statistical process control techniques. The LSS Black Belt course is designed to ensure effective use of DMAIC principles needed to improve business processes and the Lean tools to reduce waste and increase productivity. Individuals completing this course will have all the necessary tools to lead cross-functional project teams through implementation. This course uses MINITAB statistical software for all project calculations. Participants should bring their own laptop for software download. Outcomes: • Ability to plan and execute LSS projects under the direction of a project sponsor • Identify opportunities, establish and justify projects, organize project teams and lead team activities • Interpret statistical data results and effectively communicate impact to management and project team • Organize and direct the preparation, presentation and evaluation of milestone reviews • Ensure projects are integrated with other organizational activities and the overall mission and strategic objectives Note: The LSSGB for Health Care course is a required prerequisite for enrollment in the Black Belt course. This course blends 45 hours of traditional classroom instruction with 35 hours of required online learning and assignments. To receive certification, participants must attend all class sessions, complete all online assignments and a College approved LSS project and pass an online certification exam. All course materials are included; lunch voucher is included for each day of classroom instruction. $3,625

HRS: 80

#17140 CCE Jun. 10 - Nov. 25 8:30 a.m. - 4:30 p.m.

Mon. Fazekas

#17142 CCE Jun. 10 - Nov. 25 6 - 9:30 p.m.

Mon.-Thur. Fazekas

ZLSS 1008

CEU: 8

PROJECT MANAGEMENT Overview: Project management is a disciplined and systematic approach used to bring projects from the planning stage through implementation, and ultimately into standard practices. Over the last few decades, project management has evolved to now require project managers to have a working knowledge of business, operations, quality and finance. At Corporate College, we believe in the fundamental principles of the Project Management Institute (PMI). Using PMI’s Project Management Book of Knowledge as a foundation, courses have been designed to provide students with the tools necessary for successfully overseeing, implementing and managing projects. Programs/Training Solutions: • Business Analysis Fundamentals • Certified Associate in Project Management • Project Management Professional Certification Prep • Project Leadership • Problem Solving for Managers • Project Human Resource and Communication Management • Project Scope and Quality Management • Project Schedule and Cost Management • Project Risk and Contract Management Information: 216-987-2906 www.corporatecollege.com/project

EFFECTIVE PROJECT MANAGEMENT RESULTS IN MEETING DEADLINES, STAYING WITHIN BUDGET, IMPROVING COMMUNICATION AND ENSURING SUCCESS.

| UPCOMING COURSES |

PROJECT MANAGEMENT

Certified Associate in Project Management Training

Project Management Professional (PMP) Certification Prep

This blended course is designed for those individuals seeking project management certification training hours towards the Certified Associate in Project Management (CAPM). Individuals new to project management or those seeking a better understanding of the fundamental tools will find this blended program both practical and comprehensive. Students will perform 11 hours of initial online training which provides the foundation for the course learning. Then, through the classroom setting, those skills and tools will be further enhanced by an Instructor-led and hands-on program.

The PMP credential recognizes demonstrated knowledge and skill in leading and directing project teams and in delivering project results within the constraints of schedule, budget and resources. Leading organizations and governments around the world invest in professional credentialing for project management. Preparation for a PMI credential requires study and review of current project management processes.

Outcomes: • Recognize the genesis of project, program and portfolio management and their importance to enterprise success • Explain the various approaches for selecting projects, programs and portfolios • Illustrate the main tasks involved in and outputs of initiating, planning, executing, monitoring, and controlling and closing projects • Demonstrate knowledge of project management terms and techniques • Triple constraint of project management • Project management knowledge areas • Tools and techniques of project management • Selection methods • Work breakdown structures • Gantt charts, network diagrams, critical path analysis • Cost estimates • Earned value management Note: Successful completion of this program will be determined by completion of all online modules and attendance at both classroom days. Upon successful completion, students will receive a certificate of completion showing they have met the training requirements for the CAPM as outlined by the Project Management Institute. $999

HRS: 23

#16390 CCE Jan. 15 - Feb. 12 6 - 9 p.m.

Tue. Anastasi

#16391 CCW Apr. 9 - May 7 6 - 9 p.m.

Tue. Kulik

ZLSS 1013

CEU: 2.3

If you have demonstrated experience and competence in leading project teams, this certification and prep course is right for you. The PMP exam and course materials are industry agnostic. However, the instructor will interweave real world project examples throughout the course offering so practical application of the learning can be applied on the job for any project that the student is leading. This course is certified by PMI for preparation for the PMP exam. Outcomes: • Recognize processes and project management terminology • Create repeatable processes that will improve project results • Recognize and plan for key components, requirements and obstacles in early project planning • Illustrate best practices in project management $1,995

CEU: 3.5

#16705 CCE Feb. 13 - Apr. 17 6 - 9:30 p.m. ZMGT 1010

HRS: 35 Wed. Anastasi

| UPCOMING COURSES |

PROJECT MANAGEMENT

Business Analysis Fundamentals This two-day course aims to provide a realistic and interactive overview of what business analysis is, and what a business analyst does in the framework of defining system solutions. Business analysis represents a critical factor for project success; being the conduit for disconnects that can exist between the producers of the solution and the business users who need the functionality that the project will provide. This course is designed around the seven knowledge areas identified by the International Institute of Business Analysis (IIBA): Business Analysis Planning and Monitoring; Elicitation; Requirements Management and Communication; Enterprise Analysis; Requirements Analysis; Solution Assessment and Validation; and Underlying Competencies. This course will use a case study approach to allow participants to perform a current state analysis to identify the as is situation, interview users to elicit requirements about the future state and write requirements for the solution. Outcomes: • Understand the philosophy, methods and terminology of business analysis • Understand business analysis body of knowledge • Understand the types of requirements • Understand the project life cycle concepts • Understand where the activities fit into the project life cycle • Understand the underlying competencies • Become familiar with the business analyst role in the life of a project $595

CEU: 1.4

#16415 CCE Jan. 21 - Jan. 24 6 - 9:30 p.m.

Coming Soon Data Driven Decision Making: Basic Analytics Learn the different types of data, what types of data your organization should be collecting and using, how to use tools for descriptive statistics and how to present data to all levels of an organization.

Data Driven Decision Making: Advanced Predictive Analytics Learn how to analyze current and historical data to make predictions about future events, and identify risks and opportunities.

Project Management Courses • Project Human Resources and Communications Management • Scope and Quality Management • Schedule and Cost Management • Risk and Contract Management Check website for more information.

HRS: 14 Mon.-Thur. Walters

ZLSS 2021

FINANCE AND TAX Overview: Accounting, finance and tax are among the most challenging disciplines and professions. These fields require ongoing education due to competitive necessity and state-mandated standards. Taxation is the field that intersects both professions, and one in which an act of Congress, IRS ruling or a tax court decision can render expertise obsolete overnight, making continuing education essential. Programs/Training Solutions: • Building Finance Acumen: Finance for the Non-financial Manager • Enrolled Agent Review Part 1: Individuals • Enrolled Agent Review Part 2: Businesses • Enrolled Agent Review Part 3: Representation, Practice and Procedures • Registered Tax Return Preparer Exam Review • 2013 CPA Review and Exam Prep: Auditing and Attestation • 2013 CPA Review and Exam Prep: Business Environment and Concepts • 2013 CPA Review and Exam Prep: Financial Accounting and Reporting • 2013 CPA Review and Exam Prep: Regulation Information: 216-987-2906 www.corporatecollege.com/business

ACQUIRE THE SKILLS, BEST PRACTICES AND REAL-WORLD KNOWLEDGE THAT WILL ENABLE YOU TO EXCEL.

| UPCOMING COURSES |

finance and tax

2013 CPA Review and Exam Prep: Auditing and Attestation

2013 CPA Review and Exam Prep: Financial Accounting and Reporting

Corporate College and Gleim Publishing have partnered to bring you the most widely used accounting certification exam review materials. All materials are in accord with the latest AICPA/NASBA disclosures regarding the 2013 CPA exam.

This course will prepare learners to take the Auditing and Attestation(AUD) portion of the CPA exam. This section deals with generally accepted auditing standards, auditing procedures, standards related to attest engagements and the skills needed to apply that knowledge.

This course will prepare learners to take the Financial Accounting and Reporting (FAR) portion of the CPA exam. This section deals with generally accepted accounting principles for business enterprises, not-forprofit organizations and governmental entities, and the skills needed to apply that knowledge.

Audience: The academic requirements for admission to the CPA examination are: 150 semester college credits (225 quarter college credits); 30 semester college credits (45 quarter college credits) in accounting courses, or 24 semester college credits (36 quarter college credits) in accounting courses above the introductory level; 24 semester college credits (36 quarter college credits) in business courses. Acceptable business courses include: finance, management, economics, marketing and more.

Outcomes: • Gain knowledge to prepare to sit for the Auditing and Attestation portion of the CPA exam

Outcomes: • Gain knowledge to prepare to take the Financial Accounting and Reporting portion of the CPA exam

Note: The CPA exam consists of four separate exams: Auditing and Attestation (AUD); Financial Accounting and Reporting (FAR); Business Environment and Concepts (BEC); and Regulation (REG). You must pass all four exams for CPA credentials.

$750

CEU: 7.6

HRS: 76

$750

#16695 Feb. 9 - Mar. 16

CCW 9 a.m. - noon

Sat. Primuth

#16696 CCW Apr. 6 - May 11 9 a.m. - noon

CEU: 7.6

HRS: 76 Sat. Fegan

Blended-learning class; both online and classroom instruction required.

ZFIN 1031

ZFIN 1033

| UPCOMING COURSES |

finance and tax

2013 CPA Review and Exam Prep: Regulation

Registered Tax Return Preparer (RTRP) Exam Review

The Federal Government is regulating the tax preparation industry. Anyone who is compensated for preparation of a federal tax return will be required to pass a competency exam in order to become an IRS Registered Tax Return Preparer (RTRP). Attorneys, CPAs and EAs are excluded.

This course will prepare learners to take the Regulation(REG) portion of the CPA exam. This section deals with federal taxation, ethics, professional and legal responsibilities, business law and the skills needed to apply that knowledge. Audience: The academic requirements for admission to the CPA examination are: 150 semester college credits (225 quarter college credits); 30 semester college credits (45 quarter college credits) in accounting courses, or 24 semester college credits (36 quarter college credits) in accounting courses above the introductory level; 24 semester college credits (36 quarter college credits) in business courses. Acceptable business courses include: finance, management, economics, marketing and more.

Outcomes: • Gain the knowledge to sit for the IRS- RTRP exam

Outcomes: • Gain knowledge to prepare to sit for the Regulation portion of the CPA exam

Note: This course includes three three-hour classroom sessions, a one-hour orientation session and 27 hours of online learning.

$395

CEU: 3.7

HRS: 37

#16699 Jan. 16 - Feb. 6

CCE 6 - 9 p.m.

Wed.

#16700 Apr. 4 - Apr. 25

CCW 6 - 9 p.m.

Thur.

#16701 Jun. 1 - Jun. 22

CCE 9 a.m. - noon

Sat.

$750

CEU: 7.6

HRS: 76

#16697 Jun. 11 - Jul. 23

CCW 6 - 9 p.m.

Tue. Fegan

Blended-learning class; both online and classroom instruction required. ZFIN 1034

Corporate College offers a blended-learning course that will prepare you for the IRS- RTRP exam. Along with our team of highly qualified instructors, our content partner, Gleim Publications, is the most widely used for student accounting study materials. This course has been uniquely designed to be flexible enough to fit into busy schedules, while continuing to offer the support and reinforcement that only face-to-face instruction can provide. Successful completion of the Gleim End of Course Test qualifies candidates to receive the 10 hours of CPE credit for federal tax law topics required annually for RTRPs.

Blended-learning class; both online and classroom instruction required. ZFIN 1029

| UPCOMING COURSES |

finance and tax

Enrolled Agent (EA) Review – Part 1: Individuals

Enrolled Agent (EA) Review – Part 2: Businesses

This is a blended-learning review course for Part 1: Individuals of the IRS Special Enrollment Exam (SEE).

This is a blended-learning review course for Part 2: Businesses of the IRS Special Enrollment Exam (SEE).

Enrolled agents are licensed by the Federal Government and have demonstrated special competence in tax matters, professional ethics and can practice before the IRS anywhere in the United States. For the 2013 tax season, starting January 1, 2014, commercial/paid tax preparers must have a Preparer Tax ID Number (PTIN). As an EA, you will have a PTIN.

Enrolled agents may present cases at all levels of the IRS and may represent clients, with or without their presence, on such matters as examination of a filed return, liability for a delinquent return, payment of a past due tax and submission of a federal tax lien. In short, they act as agents of taxpayers faced with problems involving income taxes, estate and gift taxes, employment taxes and excise taxes.

Outcomes: • Gain knowledge to prepare to register and sit for Part 1: Individuals of the IRS Special Enrollment Exam

Outcomes: • Gain knowledge to prepare to register and sit for Part 2: Businesses of the IRS Special Enrollment Exam

Note: This course requires a one-hour orientation session, four three-hour classroom sessions and 39 online hours of instruction. This is a review course; Corporate College does not grant EA certification.

Note: This course requires a one-hour orientation session, five three-hour classroom sessions and 60 online hours of instruction. This is a review course; Corporate College does not grant EA certification.

Receive a $100 discount when you register for all three EA review courses.

$395

CEU: 5.2

HRS: 52

$395

CEU: 7.6

#16702 Jan. 24 - Feb. 21

CCE 6 - 9 p.m.

Thur.

#16703 CCE Mar. 18 - Apr. 22 6 - 9 p.m.

HRS: 76 Mon.

Blended-learning class; both online and classroom instruction required.

ZFIN 1026

ZFIN 1027

| UPCOMING COURSES |

finance and tax

Enrolled Agent (EA) Review – Part 3: Representation, Practice and Procedures This is a blended-learning review course for Part 3: Representation, Practice and Procedures of the IRS Special Enrollment Exam (SEE). Enrolled agents are licensed by the Federal Government and have demonstrated special competence in tax matters, professional ethics and can practice before the IRS anywhere in the United States. For the 2013 tax season, starting January 1, 2014, commercial/paid tax preparers must have a Preparer Tax ID Number (PTIN). As an EA, you will have a PTIN. Enrolled agents may present cases at all levels of the IRS and may represent clients, with or without their presence, on such matters as examination of a filed return, liability for a delinquent return, payment of a past due tax and submission of a federal tax lien. In short, they act as agents of taxpayers faced with problems involving income taxes, estate and gift taxes, employment taxes and excise taxes. Outcomes: • Gain knowledge to prepare to register and sit for Part 3: Representation, Practice and Procedures of the IRS Special Enrollment Exam Note: This course requires a one-hour orientation session, two three-hour classroom sessions and 27 online hours of instruction. This is a review course; Corporate College does not grant EA certification. Receive a $100 discount when you register for all three EA review courses. $395

CEU: 2.8

#16704 CCE May 5 - May 22 6 - 9 p.m.

HRS: 28 Wed.

Blended-learning class; both online and classroom instruction required. ZFIN 1028

Coming Soon Certified Management Accountant Review Quality, accessible and cost-effective method to pass the CMA exam.

Check website for more information.

PERFORMANCE DEVELOPMENT and leadership Overview: Corporate College offers organizational development tools and services, including: training and development consulting; executive coaching; train-the-trainer seminars; surveys and assessments to increase performance levels; employee engagement; and business results. It is imperative for employees and managers to constantly upgrade their skills to face the increasing complexities of changing labor, occupational health and safety legislation, the multicultural workforce and advances in technology. Programs/Training Solutions: • Human Resources ° Diversity: The New Normal ° Civil Treatment for Managers ° Harassment and Discrimination ° Legal Side of Management • Communications ° Effective Communication ° Writing for Business Results ° Handling Emotions Under Pressure ° Presentation Skills ° Understanding Your Social Style Though Disc ° Professionalism and Business Etiquette • Customer Service ° Coaching for Stellar Customer Service Certificate ° Creating Stellar Customer Service Relationships Certificate • Sales ° Presenting Data to Sell Your Point • Language and Culture ° English as a Second Language ° Spanish ° Chinese (Mandarin) ° Arabic • Leadership ° Getting Started as a New Leader ° Leading Change ° Building a Successful Team

PROGRAMS BLEND THEORETICAL AND PRACTICAL INFORMATION TO PROVIDE THE SKILLS AND KNOWLEDGE YOU NEED TO STAY AHEAD IN TODAY’S FAST-PACED BUSINESS WORLD.

Information: 216-987-5867 www.corporatecollege.com/business

INFORMATION TECHNOLOGY Overview: Corporate College’s information technology programs have trained thousands of people in recent years at training centers throughout the county, as well as through online courses. Programs are up to date and range from one-day workshops to in-depth programs that lead to industry-recognized credentials and certifications. The staff and instructors involved with information technology programs at Corporate College have technical backgrounds and substantial industry experience. In addition, they are regularly acquiring new technical knowledge that they integrate into teaching and curriculum. Programs/Training Solutions: • Microsoft Office • Microsoft Exchange • Microsoft SharePoint • Microsoft PowerShell • VMware Visit website for additional programs.

PROGRAMS ARE DEVELOPED IN CONJUNCTION WITH INDUSTRY PROFESSIONALS SO PARTICIPANTS CAN IMMEDIATELY APPLY NEW KNOWLEDGE IN THE WORKPLACE.

Information: 216-987-4770 www.corporatecollege.com/ittraining

| UPCOMING COURSES |

INFORMATION TECHNOLOGY

Word-Basic

Word-Intermediate

Prerequisite: Keyboarding skills and the ability to use Windows operating system to manage information on a computer.

Prerequisite: Word-Basic or ability to create and modify standard business documents in Microsoft Word that contain basic tables, text and simple graphics.

Work with the word processing concepts required to produce basic business documents to create, revise, edit, enhance and save documents for printing and future retrieval.

Improve the quality of your work by enhancing your documents with customized Microsoft Word elements. Improve your efficiency by automating the way Microsoft Word works for you.

Outcomes: • Create a basic document using Microsoft Word • Edit documents by locating and modifying text • Format text • Format paragraphs • Add tables to a document • Add graphic elements to a document • Control a document’s page set up and its overall appearance • Proof documents to make them more accurate HRS: 7

Outcomes: • Manage lists • Customize tables and charts • Customize the formatting of a document using styles and themes • Modify pictures in a document • Create customized graphic elements • Insert content using Quick Parts • Control text flow • Use templates to automate document creation • Use the mail merge function • Use macros to automate common tasks

Mon.

Note: Flash drive recommended; textbook provided.

Note: Flash drive recommended; textbook provided. $125

CEU: 0.7

#16284 CCE Jan. 28 8:30 a.m. - 4:30 p.m. ZMSA 1116

$125

CEU: 0.7

HRS: 7

#16285 Feb. 11

CCE 8:30 a.m. - 4:30 p.m.

Mon.

ZMSA 1117

| UPCOMING COURSES |

INFORMATION TECHNOLOGY

Word-Advanced

Excel-Basic

Prerequisite: Ability to use a web browser and e-mail, Word-Intermediate or ability to create and modify business documents. Program and understand worksheet (Excel) and presentation (PowerPoint). XML is recommended.

Prerequisite: Keyboarding skills and ability to use the Windows operating system to manage information on computer.

This course is designed for persons who want to gain advanced skills necessary to manage long documents, collaborate with others and secure documents. Outcomes: • Use Word with other programs • Collaborate on documents • Manage document versions • Add reference marks and notes • Make long documents easier to use • Secure a document

Work with the spreadsheet concepts required to produce basic worksheets including inputting data and running calculations. Outcomes: • Create a basic worksheet • Perform calculations • Modify a worksheet • Format a worksheet • Print workbook content • Manage large workbooks Note: Flash drive recommended; textbook provided.

Note: Flash drive recommended; textbook provided.

$125

CEU: 0.7

HRS: 7

CCE 8:30 a.m. - 4:30 p.m.

Mon.

$125

CEU: 0.7

HRS: 7

#16287 Mar. 4

#16286 Feb. 25

CCE 8:30 a.m. - 4:30 p.m.

Mon.

ZMSA 1111

ZMSA 1126

Excel-Intermediate Prerequisite: Excel-Basic or ability to create, edit, format and print basic worksheets. Streamline and enhance your spreadsheets with customized Microsoft Excel elements including templates, charts, graphics and formulas. Outcomes: • Use advanced formulas • Organize worksheet and table data using various techniques • Create and modify charts • Analyze data using PivotTables, Slicers and PivotCharts • Insert and modify graphic objects in a worksheet • Customize and enhance workbooks in the Microsoft Office Excel environment Note: Flash drive recommended; textbook provided. $125

CEU: 0.7

HRS: 7

#16288 Mar. 18

CCE 8:30 a.m. - 4:30 p.m.

Mon.

ZMSA 1112

| UPCOMING COURSES |

INFORMATION TECHNOLOGY

Excel-Advanced Prerequisite: Excel-Intermediate or the ability to create, edit, format and print basic worksheets that include charts and sorted, filtered data. Understanding of XML is recommended. This course is designed for persons who want to gain advanced skills necessary to utilize the specialized and advanced capabilities of Excel by automating some common tasks, applying advanced analysis techniques to more complex data sets, collaborating on worksheets with others and sharing Excel data with other applications. Outcomes: • Enhance productivity and efficiency by streamlining the workflow • Collaborate with other workbook users • Audit worksheets • Analyze data • Work with multiple workbooks • Import and export data • Integrate Excel data with the web • Structure workbooks with XML $125

CEU: 0.7

HRS: 7

#16289 Apr. 1

CCE 8:30 a.m. - 4:30 p.m.

Mon.

ZMSA 1127

MS 10135: Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010 This five-day, instructor-led course will provide you with the knowledge and skills to configure and manage an Exchange Server 2010 messaging environment. This course does not require previous Exchange Server experience, but does require that students have significant experience in managing Windows Server and Active Directory services or Active Directory domain services. Outcomes: • Install and deploy Exchange Server 2010 • Configure mailbox servers and mailbox server components • Manage recipient objects • Configure the client access server role • Manage message transport • Configure the secure flow of messages between the Exchange Server organization and the Internet • Implement a high availability solution for mailbox servers and other server roles • Plan and implement backup and restore for the server roles • Plan and configure messaging policy and compliance • Configure Exchange Server permissions and security for internal and external access • Monitor and maintain the messaging system • Transition an Exchange Server 2003 or Exchange Server 2007 organization to Exchange Server 2010 • Configure the unified messaging server role and unified messaging components • Implement high availability across multiple sites and implement federated sharing Note: People coming into the course are expected to have at least three years experience working in the IT field, typically in the areas of network administration, help desk or system administration. They are not expected to have experience with previous Exchange Server versions. $1,695

CEU: 3.5

HRS: 35

#16328 Mar. 4 - Mar. 8

CCE 8:30 a.m. - 4:30 p.m.

Mon.-Fri.

ZMCP 1082

| UPCOMING COURSES |

INFORMATION TECHNOLOGY

MS 10174B: Configuring and Administering Microsoft SharePoint 2010 This five-day instructor-led course teaches students how to install, configure and administer Microsoft SharePoint and how to manage and monitor sites and users by using Microsoft SharePoint 2010. It will also cover the new features and functionality introduced with SharePoint 2010 Sp1 as well as Office 365’s SharePoint Online. Outcomes: • Evaluate the features of SharePoint 2010 • Prepare for SharePoint 2010 • Install SharePoint 2010 • Perform initial farm configuration • Configure the SharePoint logical structure • Explore the SharePoint Web application and physical architecture • Configure central administration • Automate SharePoint operations with Windows PowerShell • Manage site content types and site columns • Configure the managed metadata service • Describe Microsoft SharePointServer 2010 authentication • Administer SharePoint groups • Implement SharePoint roles and role assignments • Secure and audit SharePoint content • Configure security for SharePoint content • Customize SharePoint installations • Deploy and manage SharePoint features and solutions • Secure your enterprise-level SharePoint service • Secure Web applications • Configure SharePoint services and service applications • Configure user profiles • Implement SharePoint 2010 social networking features • Configure the search features of SharePoint Server 2010 • Refine searches in SharePoint 2010 • Describe business connectivity services • Configure Excel services • Describe PerformancePoint services • Configure InfoPath services • Install Office Web apps • Install SharePoint servers and farms • Upgrade SharePoint 2007 to SharePoint 2010 • Plan SharePoint installations and upgrades • Update SharePoint 22

• Perform backup and restore operations to mitigate against disasters • Implement high availability solutions • Use monitoring logs • Configure SharePoint health analyzer • Configure both usage reports and Web analytics • Monitor your SharePoint server’s performance and optimize it $1,695

CEU: 3.5

HRS: 35

#16329 Apr. 1 - Apr. 5

CCE 8:30 a.m. - 4:30 p.m.

Mon.-Fri.

ZMCP 1101

Automating Administration with Windows PowerShell 2.0 Prerequisite: MS 6425: Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services or equivalent knowledge. This course provides students with the knowledge and skills to utilize Windows PowerShell for administering and automating administration of Windowsbased servers. Outcomes: • Explain how Windows PowerShell works • Use Windows PowerShell as an interactive, command-line shell • Use Core Windows PowerShell cmdlets for everyday purpose • Customize the output using Windows PowerShell formatting subsystem • Explain what Windows Management Instrumentation (WMI) is and how it can be used from Windows PowerShell • Manage Active Directory objects using Windows PowerShell cmdlets • Write basic Windows PowerShell scripts that execute batches of commands • Work with Windows PowerShell background jobs and remote administration functionality • Master the scripting language of Windows PowerShell • Use advanced techniques related to structured programming within Windows PowerShell • Automate Windows Server 2008 R2 administration using Windows PowerShell • Identify the best practices for working with Windows PowerShell $1,795

CEU: 3.5

HRS: 35

#16344 Feb. 4 - Feb. 8

CCE 8:30 a.m. - 4:30 p.m.

Mon.-Fri.

ZNET 1021

| UPCOMING COURSES |

INFORMATION TECHNOLOGY

VMware vSphere Powercamp

VMware View 5

Our five-day, intense VMware vSphere Powercamp provides the most comprehensive approach to virtualization training. This is an accelerated immersion course designed for computer professionals who require effective, real-world skill-building. The Powercamp is capped off with a challenging DUAL certification exam, the VC-VIP (Virtualization Council - Virtual Infrastructure Professional) and VC-MIA (Virtualization Council â&#x20AC;&#x201C; Master Infrastructure Architect). This certification requires passing a demanding exam that has been developed by an expert team of virtualizationÂ professionals.

Our four-day, intense VMware View 5 class provides the most comprehensive approach to virtualization training. This is an accelerated immersion course designed for computer professionals who require effective, real-world skill-building. The VMware View class is capped off with a challenging certification, the VC-VAP (Virtualization Council - View Administrator Professional). This certification requires passing a demanding exam that has been developed by virtualization professionals.

$3,750

CEU: 3.75

HRS: 37.5

#16350 May 6 - May 10

CCE 8:30 a.m. - 4:30 p.m.

Mon.-Fri.

$3,000

CEU: 3

HRS: 30

#16351 Jun. 3 - Jun. 7

CCE 8:30 a.m. - 4:30 p.m.

Mon.-Fri.

ZVTC 1001

ZVTC 1003

EVENT AND MEETING MANAGEMENT Overview: The Shlensky Institute for Event and Meeting Planning program at Corporate College is designed to provide individuals with the skills necessary for developing, planning, marketing and executing a successful event. Participants will learn how to enhance their event planning role within an organization, advance in the field, explore career options and understand the steps it takes to start or expand a business. This program is classroombased and offers interactive instruction with handson creative activities, brainstorming sessions, volunteer opportunities and guest lecturers from top event planners in the area. The event and meeting planning industry is increasing in Northeast Ohio faster than the national average with the launch of casinos and other major hospitality-driven projects. To remain competitive, organizations often look to special events to connect with customers, stakeholders and the community. Programs/Training Solutions: • Event Planning Basics, Tools and Essentials • Event Planning Workshop • Advanced Meeting and Conference Planning • Trade Show Planning and Exhibition Management • Event Planning Trends and Technology

WITH THE GROWTH OF MAJOR HOSPITALITY-DRIVEN PROJECTS AND EMPHASIS ON NETWORKING, EVENT PLANNING TRAINING IS A MUST FOR EVERY ORGANIZATION.

• Wedding Planning Certification Information: 216-987-2909 www.corporatecollege.com/eventplanning

EVENT AND MEETING MANAGEMENT

| UPCOMING COURSES |

Event Planning - Basics, Tools, Essentials: Session One

Trade Show Planning and Exhibition Management

In order to be a successful event planner, you must first learn the essentials. This session will provide you with the tools and strategies to excel in event management, including: logistics, financial management, feasibility, risk management, charts, tools and formulas (including food and beverage). You will build the foundation necessary to become an in-demand event planner.

Prerequisite: Event planning experience or The Shlensky Institute certificate.

$199

CEU: 1.2

HRS: 12

#16295 CCE Jan. 16 - Feb. 20 6:30 - 8:30 p.m.

Wed. Egan

CCE 6:30 - 8:30 p.m.

Wed. Egan

#16302 May 1 - Jun. 5 ZPDI 1174

Event Planning - Basics, Tools, Essentials: Session Two Prerequisite: Session One Once you have learned to plan, manage and execute an event, you must learn to handle the complex relationships that can challenge even the most seasoned event planner. This session teaches you how to collaborate with all event stakeholders and appreciate an event from their perspective. Topics include: working with vendors and clients, proposal writing, marketing, promotion, social media for an event, and innovative and creative design. $199

CEU: 0.9

HRS: 9

#16299 CCE Feb. 27 - Mar. 13 6 - 9 p.m.

Wed. Egan

#16303 CCE Jun. 12 - Jun. 26 6 - 9 p.m.

Wed. Egan

ZPDI 1175

Event Planning - Basics, Tools, Essentials: Session Three Prerequisite: Sessions One and Two The finish line is in sight. You are ready to become employed as an event planner. This session will provide you with the tools to begin your event planning career and discover the job opportunities available to you. $199

CEU: 0.9

HRS: 9

#16300 CCE Mar. 20 - Apr. 3 6 - 9 p.m.

Wed. Egan

#TBA CCE Jul. 10 - Jul. 24 6 - 9 p.m.

Wed. Egan

Increase your event planning earning capacity with Trade Show and Exhibition Management and find out what is happening right here in Northeast Ohio. To maintain a competitive edge in the ever-changing business climate, it’s important to understand the history of the trade show industry and expand your knowledge in this high profile environment. This course will provide you with the most up-to-date information with topics that include: new technology for the industry, floor plan development, daily routines, exhibitor packets, security requirements, checklists and environmentally-friendly events. $199

CEU: 2

HRS: 20

#16304 CCE Jan. 29 - Mar. 19 6 - 8:30 p.m.

Tue. Tonsetic

CCE 6 - 8:30 p.m.

Tue. Tonsetic

#16306 May 7 - Jun. 25 ZPDI 1229

Advanced Meeting and Conference Planning Prerequisite: Event planning experience or The Shlensky Institute certificate. With the anticipated growth of meetings and conferences in Northeast Ohio, it’s time to take your event planning skills to the next level. This course will provide you with the strategies necessary for understanding the scope of large meetings and conferences, including: advanced study of policies; procedures and techniques for the convention and meeting management industries; evaluation methods; important trade publications; ethics, etiquette and meeting protocol. Other topics include: venue selection; contract negotiation; risk and operations management; food and beverage; transportation; and convention services. $249

CEU: 2.5

HRS: 25

#16307 CCE Jan. 24 - Mar. 28 6 - 8:30 p.m.

Thur. Luketic

#16308 CCE Apr. 25 - Jun. 27 6 - 8:30 p.m.

Thur. Luketic

ZPDI 1203

ZPDI 1176

Students must complete all three event planning sessions to receive The Shlensky Institute for Event and Meeting Planning certificate. 25

EVENT AND MEETING MANAGEMENT

| UPCOMING COURSES |

Event Planning Trends and Technology

Wedding Planning Certification

Now that you are ready to become an event planner, it’s time to learn about the information and technology that is available. Discover the full potential of your smartphone, Mac or PC to streamline your connections. Keep up to date on the latest trends in event planning. Simplify your important research and discover how it can help you start your business. Don’t miss this important and essential class for today’s event planner.

Whether you are considering becoming a wedding consultant, have already started your business or are a professional wedding consultant looking to become certified and grow your network, here is the opportunity you have been waiting for. Corporate College is pleased to offer the industry’s premier education in the business of planning weddings and social events. The Lovegevity Wedding Planning Institute (LWPI) Certification program has been accepted by colleges and universities around the United States as the standard curriculum and business training for wedding professionals.

$100

CEU: 1

#16309 CCE Feb. 4 - Feb. 25 6 - 8:30 p.m.

HRS: 10 Mon. Strong

#16314 Apr. 2 - Apr. 23

CCE 6 - 8:30 p.m.

Tue. Strong

#16311 Jun. 3 - Jun. 24

CCE 6 - 8:30 p.m.

Mon. Strong

ZPDI 1228

Outcomes: • Understand how wedding planning has evolved and the tools necessary for success • Know the event planning process – D4 analysis • Identify quality vendors and understand vendor selection as a key element to the success of your business • Create the destination wedding and utilize the most up-to-date software • Structure your business based on your marketplace • Incorporate cultural traditions into signature wedding designs • Understand wedding and event design – A6 production • Explain the importance of relationship education before marriage • Learn to put together a wedding day itinerary and make adjustments for wedding day challenges $995

CEU: 3.9

HRS: 39

#16313 Jan. 24 - Apr. 11

CCE 6 - 9:15 p.m.

Thur. Staff

ZPDI 1230

GOLDMAN SACHS 10,000 SMALL BUSINESSES Overview: Corporate College is committed to providing programs and services that will propel small businesses to the next level of growth to create new jobs and positively impact economic development. Our newest initiative is the 10,000 Small Businesses program with Goldman Sachs. Goldman Sachs 10,000 Small Businesses program is investing $15 million to help small businesses grow in Cleveland and Northeast Ohio. The program provides practical business education, access to capital and business support services. There will be three programs held this year. Applicants accepted into the program will receive a scholarship from Cuyahoga Community College. Programs/Training Solutions: • You and Your Business • Growth and Opportunities • Money and Metrics • You Are the Leader • It’s the People • Marketing and Selling • Strategic Growth Through Operations • Being Bankable • Pulling It All Together Information: 216-987-3220 www.tri-c.edu/10ksb

APPLY NOW FOR THIS PRACTICAL GROWTH PROGRAM FOR SMALL BUSINESS OWNERS, AT NO COST, AND PROPEL YOUR SMALL BUSINESS TO THE NEXT LEVEL OF GROWTH.

Phone: 216-987-2800 In-person: Corporate College East or Corporate College West Online: www.corporatecollege.com Mail completed non-credit form below to: Registration, Corporate College 4400 Richmond Rd., Warrensville Hts., OH 44128

REGISTRATION INFORMATION

PERSONAL INFORMATION Last

First

Tri-C ID or Social Security Number

Date of Birth:

Name ________________________________________________________ Former

Month and day required.

Mo.

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Yr.

*Tri-C ID Information: Students will no longer need to use their social security number as a primary ID, but it may still be required as part of your record. Additional information is available at www.tri-c.edu/tricid, choose “Frequently Asked Questions for Students,” or by calling 866-933-5175.

Last 4 digits required*

Complete this area if you are a new student or if any information has changed. Home Phone

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Ethnic Background: Black White (Non-Hispanic) Hispanic

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Gender: U.S. Citizen: Are You a Veteran:

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Female No No

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BUSINESS OR WORK INFORMATION Complete this area if you are a new student or if any information has changed. Phone

Business Name _______________________________________________________

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PAYMENT INFORMATION Bill Company, via attached Purchase Order Master Card Visa Discover Amer. Express

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If registering for an ONLINE course, start date is required.

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KEY CAMPUS LOCATIONS CCE - Corporate College® East 4400 Richmond Rd. Warrensville Hts., OH 44128 CCW - Corporate College® West 25425 Center Ridge Rd. Westlake, OH 44145

Fee

COURSE LISTING

continuing education units

Cost

course registration number

location

hours

$995

CEU: 3.9

HRS: 39

#16313 Jan. 24 - Apr. 11

CCE 6 - 9:15 p.m.

Tue., Thur. Staff

ZPDI 1230 course category search referencE

date

time

instructor

days

REGISTRATION INFORMATION

Payment

Textbook Distribution

Payment or appropriate information regarding payment (if your employer or an agency is paying) must be submitted at the time of registration. Accepted credit cards: MasterCard, VISA, American Express and Discover. Checks should be made payable to Cuyahoga Community College. A $30 processing fee will be charged for all checks returned for non-payment.

If your class is at . . .

Program 60 Program 60 does not apply for courses held at Corporate College West or East.

• CCW - Books are available online @ www.tri-c.edu/books or at West Campus Book Center. • CCE - Books are available online @ www.tri-c.edu/books or at East Campus Book Center. Select Corporate College courses include textbooks as part of the course fee.

Student Records

You will be contacted by phone, mail, or e-mail if a course is cancelled or changed.

You may access records for purpose of review and may question their content in accordance with existing College guidelines and the Family Educational Rights and Privacy Act of 1974 as amended by Public Law 93568.

Drop a Class

Continuing Education Units (CEU)

Cancellations

A 100 percent refund is given if a completed withdrawal request is received before the class begins for open enrollment courses. No refund is given after the class begins.

Withdrawal Requests Withdrawal requests must come directly from the student or his/her designee. The official receipt date is the day and time the request is received in the Corporate College registration office. All refunds are paid by check from Cuyahoga Community College District to the student regardless of the method or source of original registration payment. Please allow three to four weeks for the refund check to be processed and mailed to the address given at the time of registration. If there has been an address change, please provide the corrected address with your withdrawal request.

Canceled Classes If Cuyahoga Community College cancels a class, a 100 percent refund is automatically processed for students who do not choose to transfer to another available class. College personnel will make every attempt to contact you in the event a class cancels using contact information you have furnished. Please make sure we have a valid daytime phone number on file for you.

One Continuing Education Unit (CEU) is 10 contact hours of participation in an organized continuing education experience under responsible sponsorship, capable direction, and qualified instruction. Continuing Education Units are awarded upon completion of demonstrated participation in an organized continuing education experience and is based on a minimum of 90 percent attendance and/or a competency evaluation. A student will earn all or none of the CEUs awarded.

Parking Protected, lighted parking is provided at all Cuyahoga Community College campuses. Free parking is available at the Corporate College East location.

Online Registration www.corporatecollege.com This site allows the convenience of registering and paying for noncredit classes online by credit card or electronic check. You can also search for current courses by title, CRN or key words.

Transfer Requests Students may request a transfer into another available section on a seat available basis.

Nonprofit U.S. POSTAGE PAID Cleveland, Ohio Permit No. 3675

4400 Richmond Road Warrensville Heights, OH 44128

WEst side 25425 Center Ridge Road Westlake, Ohio 44145

east side 4400 Richmond Road Warrensville Heights, OHio 44128

216-987-2800 www.corporatecollege.com

TO SUCCEED IN TODAY’S DYNAMIC BUSINESS ENVIRONMENT, PROFESSIONALS MUST THINK AND WORK TO HELP SOLVE ORGANIZATIONAL CHALLENGES.