Employee Resource Guide by Cuyahoga Community College

Tri-C Top 20

Working at Tri-C

Employment Practices

Employee Resource Guide

Total Rewards

Payroll Services

Employee Development

Safety and Security

Information Technology

Welcome to the Cuyahoga Community College (Tri-C®) Employee Resource Guide. This guide contains information and resources that all employees need to know, presented in an easy-to-navigate electronic format. It guides you to resources and information, with accountability on everyone’s part for its contents. The Employee Resource Guide is a living, breathing document. Continual updates will enable all employees to remain informed and up-to-date on the College’s culture, benefits, departmental services, policies and best practices. We recommend you use this convenient and beneficial tool to your advantage. It should become your go-to guide for information. On behalf of the entire Human Resources team, we hope you find the Employee Resource Guide helpful. We look forward to continued expansion and enhancement of our services and communications with you. We strive to equip you with readily accessible knowledge and tools that positively impact your employee experience. Thank you for making Tri-C a great place to work.

Tri-C Culture About the College

BUILDING EXCELLENCE

through Access, Equity and Success

Strategic Plan

•

To successfully fulfill the mission and vision, Cuyahoga Community College is consciously committed to diversity, integrity, academic excellence and the achievement of individual and institutional goals. We are dedicated to building trust, respect and confidence among our colleagues, students and the community.

•

The College is committed to improving access to education, removing barriers for students and improving student success and completion in order to benefit our region’s economy.

Governance | Board of Trustees S T R AT E G I C

P L A N

2 0 1 8 - 2 0 2 2

Cuyahoga Community College may modify, suspend or delete any of the policies referenced in this resource guide without notice. This resource guide is not an employment contract and does not provide any enforceable contractual rights to the employee with respect to their terms or conditions of employment. Neither the guidelines, nor any written or oral policies, nor practices or procedures that may develop from these guidelines, create either an express or implied employment contract. Revised May 2021 2

Tri-C Top 20

Tri-C Top 20 Jury Duty

Benefits Guide

Name Tag Request

Campuses and Locations

Pay Schedules

Direct Deposit

Police and Security

Employee Discounts

Remission of Fees

Employee Giving

Resignation & Retirement

Employment Verification

Secure Message System

Help is Here (Mental Wellness)

Travel and Expense

The HR Team

Update Your Personal Info

Job Postings (Internal)

Update Your W4

Information Technology

Emergency 216-987-4911

Safety and Security

Employee Development

Non-Emergency 216-987-4325

Payroll Services

Help Desk 216-987-HELP

Total Rewards

Phone Directory

Employment Practices

Working at Tri-C

Academic Calendar

Working At Tri-C

Tri-C is Ohio’s first and largest community college, serving the community and promoting student success since 1963. The College boasts a long list of honors and awards, including the League for Innovation in the Community College Innovation of the Year Award, Greater Cleveland Partnership’s Commission on Economic Inclusion Hall of Fame and Commission 20, Higher Education Excellence in Diversity and Minority Access’ Champion of Diversity, and 16 years of NorthCoast 99 Award recognition. Tri-C offers excellent benefit programs, exceptional professional development opportunities and well-being programs, and an environment that encourages personal growth, professional success and fulfillment. Our employees make the College’s mission, vision and values a reality.

Connecting Through Giving

Tri-C Foundation

Employee giving is a program through which Tri-C employees support our mission by means of a personal philanthropic gift. Three campaigns are available for giving.

Combined Campaign

Tri-C Top 20

Our Structure Divisions

Campuses and Locations

WCED

Governance Policy

Position Types

AAUP

AFSCME

SEIU Full Time

Total Rewards

Bargaining Units

Employment Practices

Organizational Charts

A&F

Working at Tri-C

AL&S

SEIU Part Time

Tri-C boasts one of the strongest brands among community colleges, and each of us shapes that brand through our actions and interactions. The Graphic Standards Manual and Style Guide provides the framework for the Tri-C brand and how we communicate it in visual and written forms through proper usage of the logo, tagline, email signatures and more.

The College has joint use agreements with several community partners that provide in-kind benefits for students and staff.

Joint Use Agreements

Employee Development

Joint Use Agreements

Payroll Services

Logo, Style and Graphic Standards

Safety and Security

Tri-C Style Guide

Information Technology

Tri-C Daily What to Wear The College is a “business professional” workplace. Guidelines for appropriate dress may vary by department in consideration of the type of work involved; however, employees are expected to maintain a neat, professional appearance that does not cause disruption or interference in the work environment. Questions concerning appropriate attire should be addressed with the employee’s supervisor.

Breaks and Meal Periods Full-time non-exempt employees are provided with two break periods each workday. Breaks are usually 15 minutes each, although supervisors can advise employees of changes in this schedule. To the extent possible, breaks will be provided in the middle of work periods. This time is counted and paid as time worked, so employees must not be absent from their workstations beyond the allotted time. Breaks should not be used to cover late arrival to work, early departure or extended lunch periods, nor should they be regarded as cumulative if not taken. All fulltime and part-time employees who work more than six hours in a workday are provided with one meal period each workday. Supervisors will schedule meal periods to accommodate operating requirements. Unless otherwise directed by your supervisor, employees are relieved of all job responsibilities and restrictions during meal periods and will not be compensated for that time.

Parking In accordance with the College Parking Procedure #33541:1-20-03.3, fees for parking permits are collected through payroll deduction.

Parking Authorization Form Park at District for Gateway Events

Working at Tri-C

Our Tobacco-Free College

Breathe Free: FAQ

Alcohol, Drugs and Tobacco Policy

Metropolitan Campus

Westshore Campus

Massage Therapy Clinic Optical Dispensary

Employee Development

Community Health and Wellness Programs

Fitness Testing and Training Center

Tri-C employees can support student success through participation in a variety of student health and wellness programs at a discounted rate.

Payroll Services

Dental Hygiene Clinic

Total Rewards

Western Campus

Tri-C employees have access to campus recreational facilities including fitness centers, pools and gyms. Employees may use the facilities for free by showing their current Tri-C ID. Many non-credit recreation course offerings are also available.

Employment Practices

Eastern Campus

Campus Recreation

Tri-C Top 20

Tri-C is 100% tobacco, alcohol and drug-free

Preventative Care Center

Volunteer Opportunities

Information Technology

Tri-C strives to give back to the community, and that expectation carries through to employees. Learn about the many opportunities to support this mission on the Human Resources Volunteer Opportunities page. The site provides information on local nonprofit agencies that employees can choose to connect with. Volunteerism allows everyone to expand Tri-C’s visibility in the community while making a positive difference.

Safety and Security

Community Volunteer Opportunities

Inclusive Excellence Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.

Affirmative Action, Inclusive Excellence, Equal Opportunity, Discrimination and Harassment Policy Discrimination, Harassment, Sexual Misconduct, Title IX and Retaliation Complaint Procedure

Diversity and Inclusion

Religious Accommodations Complaint of Discrimination Form Title IX Diversity Report Inclusive Excellence Flipbook

Diversity Speaker Series Calendar

Diversity Training and Opportunities

Diversity & Inclusion Online Training and Resources Safe Zone

This Is Me Preferred Name, Personal Pronoun and Gender Identity FAQ

Diversity and Inclusion Award

Recognizing employees who advance equity, diversity and inclusion through outstanding dedication and excellence in service of diverse populations, fostering inclusivity and/ or addressing equity.

Tri-C Top 20

Employee Resource Groups

Working at Tri-C

Employment Practices

Total Rewards

Payroll Services

Employee Development

Safety and Security

Information Technology

Employment Practices Human Resources Policies and Procedures set standards that guide how we should conduct ourselves as employees. Below are a few of the Human Resources Policies and Procedures. For more information about employee operating principles, visit the Cuyahoga Community College Policies and Procedures webpage.

Employee Code of Conduct Policy Discrimination and Harassment Policy

Tri-C Policies and Procedures

Discrimination and Harassment Complaint Procedure Operations Policy Conflict of Interest Employment of Relatives

Ohio Ethics Law Personal Information Systems

Compliance and Risk Management

Resignation and Retirement The College requests at least two weeks’ written notice from all employees. The notice must include your last date of work along with a handwritten signature. Please forward the notice to your immediate supervisor. Employees are expected to be at work during their last two weeks of employment and may not use paid time off during that time.

Collective Bargaining Agreements

Employment Practices

AAUP AFSCME SEIU Full Time

Policy Payroll Services

Procedure

Non-Bargaining AFSCME and SEIU

Employee Development

Probationary Periods

Total Rewards

SEIU Part Time

Corrective Action

Working at Tri-C

Employee and Labor Relations provides consultation to managers, supervisors and employees regarding Human Resources issues. This includes employee relations, corrective action management, investigation of complaints and interpretation of policies and procedures. The team schedules and conducts hearings in accordance with contractual and/or College policies. Additionally, Employee and Labor Relations oversees all aspects of the labor management strategy, collective bargaining, contract interpretation, grievances, arbitrations, mediation of disputes and responding to unfair labor practice charges and complaints.

Tri-C Top 20

Employee and Labor Relations

Safety and Security Information Technology

Total Rewards Total Rewards includes Employee Benefits, Well-Being, Compensation and Human Resources Information System (HRIS). The team exemplifies integrity, confidentiality, respect and professionalism in all interactions.

Insurance and Retirement Plans Medical and Prescription

Health and Welfare Benefit Plans

Temporary Prescription ID Card Dental Vision

Dependent Coverage

Dependent Eligibility Domestic Partnership

Healthcare Flexible Spending Account (FSA)

Spending Accounts

Dependent Care Flexible Spending Account (FSA) Health Savings Account (HSA)

Employment Practices

Impact Solutions

Working at Tri-C

Don’t let personal problems affect your health or your work. Impact, the College’s Employee Assistance and Work/Life Program administered by Behavior Management Associates Inc., is available 24/7.

Tri-C Top 20

Impact Solutions Employee Assistance Program (EAP)

Basic Total Rewards

Life Insurance

Supplemental Dependent

Critical Illness

Mandatory (OPERS, STRS, ARP)

Safety and Security

Retirement Plans

Accident

Employee Development

Supplemental Insurance

Payroll Services

Beneficiary Designation

Voluntary 403(b) and 457(b) Information Technology

FMLA FAQ for Employees FMLA FAQ for Managers

Leaves of Absence

Military Leave Disability — Short/Long Term Americans with Disabilities Act (ADA)

Workers Compensation

Workplace Incidents and Injuries

Paid Leave Time (Full-time Employees)

Vacation, Sick and Personal Leave

Educational Benefits To encourage employees to become lifelong learners, the College pays specified fees for furthering education through eligible programs at Tri-C and elsewhere. Eligibility requirements, courses covered and the amount eligible for reimbursement vary by employee group and course type.

Remission of Fees

Tuition Reimbursement:* Full-Time Non-Bargaining *Bargaining employees should refer to union contract for details.

Tri-C Top 20

Health and Well-Being Working at Tri-C

Tri-C values the health and well-being of its students, faculty and staff, and offers programs that support a stronger, healthier you.

Employment Practices

Health and Well-Being Program

Total Rewards

Update Your Personal Information: Address, Phone, Email, Emergency Contacts, Preferred Name Log in to my Tri-C space>Employee Tab>Employee Dashboard>My Profile. Edit where needed by clicking the pencil on the right side of the page. Click “Submit Changes” once edits are complete.

Payroll Services

Update Your Personal Info

Employment and Income Verification: The Work Number

The Work Number

Employee Development

An automated service that accelerates credit decisions by providing verifiers — mortgage lenders, credit card companies, auto dealers and more — with proof of your employment or income, instantly and securely.

Access to Personnel Files

Personnel Information Records Procedure

Safety and Security

To review your personnel file, request an appointment with the HRIS team via email at humanresources@tri-c.edu.

Information Technology

Payroll Services Payroll Services is responsible for ensuring the accurate and timely payment of wages to all employees. Employees are responsible for reporting their time worked and time off within the appropriate timelines designated by Payroll Services. For payroll-related inquiries, please contact a member of the Payroll Services Team.

Direct Deposit Federal Form W4: How to Update

FAQ

OPERS Student Exemption Taxes Timesheets

Tri-C Secure Message System

Overview and Instructions

The secure message system is the approved alternative for sending sensitive or confidential information to other authorized individuals. It is recommended when sending documents containing confidential information such as Social Security numbers, tax documents and payroll information.

Tri-C Top 20

Quick Links

Faculty

Working at Tri-C

Pay Schedules

Administrative and Support Staff

Employment Practices

Direct Deposit Authorization Form

Total Rewards

Combined Campaign Tri-C Foundation

Safety and Security

The Tri-C community comes together every year to help those with the greatest need in Northeast Ohio. Employees participate in various initiatives, such as the Combined Campaign to benefit United Way of Greater Cleveland, Community Shares and the United Negro College Fund; Harvest for Hunger; Stuff the Bus; and numerous volunteer hours in the community.

Employee Development

Employee Giving

Payroll Services

Ohio Tax Withholding Exemption

Information Technology

Employee Development Talent and Organizational Development Talent and Organizational Development provides employees with a roadmap to professional and personal development through training, customized programming and group/personal coaching. The team is passionate about your continued learning.

Training, Coaching and Development

Professional Development

Free Training Resources TEC Learn

Talent Engagement Center (TEC)

TEC Performance

Career Pathways As a College employee, you have the opportunity to express interest in any open position at the College. All job opportunities will be filled within a reasonable time period with the best-suited candidate in accordance with the College’s Equal Employment Opportunity policy. To apply for an internal opening, go to my Tri-C space, Employee tab, click the TEC icon and select Internal Job Postings.

Working at Tri-C Employment Practices

Tri-C is proud of the achievements and milestones reached by its dedicated and talented employees. The College recognizes significant and outstanding employee accomplishments through numerous awards: • President’s Award of Achievement • Professional Excellence Awards • Milestone Years of Service • Excellence in Teaching Award in Honor of Ralph M. Besse • Innovation of the Year Award • Diversity and Inclusion Award • Faculty Leadership in Sustainability Award • AAUP Authenticity Award • AAUP Meaning Award

Tri-C Top 20

Employee Awards and Recognition: Saluting Excellence

Total Rewards Payroll Services

As you attain advanced degrees, licenses and certifications; produce published works; participate in speaking engagements; and earn professional honors, be sure to update your TEC Profile Resume with these accomplishments. Should you need assistance, reference the “Building My Profile in TEC” instruction guide to keep your profile up to date.

Safety and Security

Building My Profile in TEC

Employee Development

The College values your development and hard-earned successes and uses the information from your TEC Profile to populate the new accomplishments.

Information Technology

Safety and Security Campus Police and Security Services provides the highest quality of services to the campus community; is committed to the prevention of crime, protection of life, property and the preservation of peace and order; and is dedicated to serving all people with respect, fairness and compassion in support of the College’s mission, vision and values.

Police and Security Contacts Campus Police and Security FAQ Help Is Here Resources

Workplace Violence Prevention Tri-C has zero tolerance for violence against any member of the College’s workforce in the workplace or any other persons on College property. Any person who makes threats, exhibits threatening behavior or engages in violent acts on College property shall be subject to immediate removal from the premises.

Firearms policy

Except as set forth in this policy, no person may carry or use weapons on College property. For the purposes of this policy, weapons are defined to be guns, knives or any other dangerous instrument.

A.L.I.C.E. Training

Alert, Lockdown, Inform, Counter and Evacuate

Emergencies, Catastrophic Events and Severe Weather Closings College closing announcements will be announced as a Tri-C Alert, via phone call and text message to the number you set up as your Alert number through my Tri-C space.

! Non-Emergency 216-987-4325

Emergency 216-987-4911 20

Technology Resources Procedure

Secure Messaging

ITS Forms

ITS Services

Password Reset Network and Phone Services

Total Rewards

Desktop Services Payroll Services

Office of Safe and Secure Computing

Safe and Secure Computing

Customized Information Security Training

Overview and Instructions

Employee Development

Employment Practices

ITS Service Catalog

Working at Tri-C

ITS provides support and maintenance for the College’s IT infrastructure. ITS aspires to promote an entrepreneurial spirit of innovation through the introduction of emerging technology and collaborates with external partners as well as with its customer base — the students, faculty, administration and executive leadership of the College.

Tri-C Top 20

Information Technology Services (ITS)

Safety and Security

Information Technology

Help Desk 216-987-HELP 21

24-0043