Building America
Together 1 • BUILDING AMERICA TOGETHER
Same Great People, Same Great Service
loanDepot is a national lender offering home purchase and refinance loans, and home equity products nationwide. Headquartered in Southern California, we are committed to leading the industry into the next generation of modern lending. Licensed in all 50 states with retail branches in most, we have the capability to support customers when and how they want to be served. As the nation’s fifth largest retail mortgage lender and the top non-builder owned lender to new home buyers in the U.S., loanDepot’s resources and entrepreneurial culture allow us to support builder accounts with an eye toward customer experience.
Together we carry on the tradition and keep building America together!
#
1
2
ND LARGEST NON-BANK
Non-Builder Lender to New Construction Homebuyers in the U.S. for 2020
2 • BUILDING AMERICA TOGETHER
RETAIL MORTGAGE LENDER IN THE U.S.
$300B+
FUNDED SINCE 2010
14,000 2,900+
STATE LICENSES
LOAN CONSULTANTS
Laser-Sharp Focus Our accelerated growth is no accident. When you choose to align with a trusted lending partner, you’ll gain a powerful network of builder specialists armed with product, technology and know-how. We understand that driving traffic, sales and predictable closings matter because partnering with builders is in our DNA.
A leadership team with strong roots in builder business Predictable delivery and an eye on customer experience supporting sales and referrals Regional builder specialists that share ideas and best practices
3 • BUILDING AMERICA TOGETHER
With our commitment to builders, you can count on a reliable partner who’s geared up to tackle any unforeseen challenge.
Experience That Speaks Volumes Our Leadership Team’s values are reflected in our culture, a driving force in loanDepot’s rapid rise to become a top-five retail mortgage lender nationally. As your partner, it’s our mission to set a custom-fitted, reliable platform to adapt to your specific needs and facilitate sales. We do so by leveraging our proven experience and desire to be a true partner in the new-build sales process.
Fasten your seatbelt and join the architect of modern lending for a ride.
4 • BUILDING AMERICA TOGETHER
Preferred relationships with builders in the top 25
Over 400 builder relationships nationwide
Joint Ventures with builders in the top 20
Anthony Hsieh
Dan Hanson
Dan Peña
Mike Surges
Anthony Hsieh is a lifelong entrepreneur, and the chairman, chief executive officer and founder of loanDepot. He is a national mortgage industry expert and innovator who has successfully navigated through multiple housing and economic cycles spanning 30+ years. He is known for integrity, innovation and market timing. Anthony launched loanDepot in 2010 with a commitment to responsible lending and customer-first service.
As loanDepot’s executive director in market retail, Dan Hanson is leading the transformation of the Company’s Retail Production team to achieve its ambitious goals. Dan is responsible for developing loanDepot’s future enterprise growth strategy and platform for the Company’s retail sales origination group. He is also leading the sales organization through further expansion and an increased scope of origination opportunities nationwide.
As an executive vice president of National Joint Ventures, Dan Peña leads the effort with loanDepot’s fast-growing joint venture partnerships. In his 20-year tenure with the company, he has excelled in a variety of roles that uniquely qualify him to deliver service-driven and customer-focused culture to the joint venture business partners. Under Dan’s leadership, these joint venture and national account collaborations funded nearly $6.3 billion in home loans in 2020.
Mike Surges has been instrumental in leading loanDepot’s growth to becoming a top lender to new home buyers in the U.S. With over 30 years of invaluable financial services industry experience, Mike brings the stability and a unique perspective to customer and client needs. His balanced outlook, vast knowledge and deep understanding of the builder sector continually push to advance and solve the challenges of tomorrow.
Chairman & CEO
5 • BUILDING AMERICA TOGETHER
Executive Director in Market Retail
EVP, National Joint Ventures
SVP, National Builder in Market Retail
Coast-to-Coast Presence Our footprint spans
more than 250 offices nationwide. Licensed in all 50 states
Branch Locations Licensed to Originate
6 • BUILDING AMERICA TOGETHER
Relationship-Driven Power Player We have a variety of partnership models to leverage. From preferred lender to marketing relationships, our dynamic platform supports the entire spectrum of relationship options. We have a proven track record with our Joint Venture model, including the longest-tenured builder venture in the U.S. We have everything you could ever need in one powerful box.
7 • BUILDING AMERICA TOGETHER
We Have Builder Relationships More Than 20 Years Strong With that experience comes the ability to anticipate challenges and bring tangible results. We are very conscious of the fact that builders have to juggle hundreds of distinct functions, and lending is just one aspect of their job. We want to remove the worry around one of those functions and ensure there is a trusted partner on the lending side to support the sales process, from planning to closing.
— Mike Surges
SVP, National Builder in Market Retail
8 • BUILDING AMERICA TOGETHER
The Future of Lending Technology Investment: We have invested more than $100 million into mello® to allow us to meet the challenges of an evolving digital revolution. It’s our commitment to developing the fintech ecosystem of the future. Expertise: Our team of dedicated IT professionals continues to work hard every day to make loanDepot one of the most valuable fintech companies in the country. Partners: Not only do we deliver development solutions in-house, we partner with other highly innovative companies to provide a leading lending platform.
Customer Experience loanDepot’s mello smartloan™ allows customers to skip the paper-chase by digitally connecting their income, employment and assets – making it one of the most convenient and secure data verification processes they will ever experience.*
Operational Support 9 • BUILDING AMERICA TOGETHER
We streamline our internal processes based on enhanced connectivity and validation options. Information can be supplied digitally between various vendors and agencies, saving time and money. *Results may vary. Conditions apply.
It Takes Complexity to Deliver Simplicity As your lending partner, we’re ready to use our technology platform, mello®, to meet the demands of your customers today and tomorrow. With our digital mortgage experience, mello smartloan™, borrowers can obtain a mortgage from anywhere and receive status updates inside a secure portal. Our streamlined virtual environment revolutionizes the way builders and customers experience lending.
10 • B U I L D I N G A M E R I C A T O G E T H E R
Having an experienced team and efficient fulfillment organization is critical. Technology is quickly becoming the key differentiating factor for consumers and the mortgage originators. Consumers expect more, and some are delivering!
— Dan Hanson
Executive Director in Market Retail
Say Hello
to
™
Point of Sale (POS) • Puts your borrowers in control of their mortgage from time of application with digital asset, income and employment verification capabilities • Enables originators to quickly determine potential cost and time-savings for their customers • Streamlined user experience provides originators more time to work on business development
CRM + Marketing
• Web-based, intuitive, responsive • Quick credit pull, streamlined application and Dual AUS submission • Customized loan comparisons, pre-quals and worksheets • Pipeline dashboard and management • Digital income, asset and employment validation
Consumer Portal
• Realtor® and partner co-marketing technology
• Secure document management system
• Single property websites
• Ability to view, upload, acknowledge and sign docs
• Realtor and Loan Consultant marketing library
• Secure messaging among borrower, Loan Consultant, and processor
®
• Easy management of past, present and future leads, clients, and business partners • Integrated with website, LOS, and POS
11 • B U I L D I N G A M E R I C A T O G E T H E R
• Access to historical loan details and docs
Powerful Builder Products + Processes Products
Extended Lock Program* – Lock rates during the construction cycle and eliminate the risk of higher rates. The program also includes one-time float down option prior to closing.
Processes
mello smartloan™ & Builder Express – Proprietary technology and processes streamline the mortgage for our buyers and builders.
Jumbo Loans – Multiple options that extend the credit box beyond one lender. A competitively priced proprietary Jumbo Advantage is designed to provide a controlled process for your Jumbo customers.
Partnership Opportunities – loanDepot aligns with builders in several strategic ways including Preferred Lender, co-branded marketing, lenderExpress, advertising agreements, and Joint Ventures.
Buydowns – Options for temporary and permanent buydowns to offer lower payments for buyers. Temporary buydowns can go to up to 24 months.
Minimal Overlays – Compared to most lenders, our minimal credit overlays result in faster approvals with expanded options for buyers. Project Approval Services – Internal team that can help builders facilitate the appropriate agency approvals from FHA, VA or FNMA on attached housing product.
* Interest rate lock requires a deposit of 0.500% of the loan amount for 120 and 180 day locks, a deposit of 0.750% for a 270 day lock, and a deposit of 1.000% for a 360 day lock. The long term lock program allows a one-time float down when we are 45 days from closing. Upfront interest rate lock deposit fully refundable at closing if the buyer chooses to close with loanDepot (refund in the form of a credit in escrow for the amount of your deposit), or if the loan is declined. If buyer cancels loan with a chosen property within the lock period, there will be no reimbursement for any out-of-pocket, loan related costs including the lock deposit. Rate-adjustments for Extended Locks vary by lock term. Not available for all programs. Other terms and restrictions apply. Please discuss options with your loan officer. Rates, terms and availability of programs are subject to change without notice.
12 • B U I L D I N G A M E R I C A T O G E T H E R
Dan Peña
EVP, National Joint Ventures “We’re familiar with every nuance in the builder sector. Our reliable products will turn anyone’s uncertainty into confidence.”
Mike Surges
SVP, National Builder in Market Retail “From preferred lender relationships to Joint Venture structures, we focus on creating a dynamic platform that can change with our builder partner needs.”
#
1
NON-BUILDER LENDER TO NEW CONSTRUCTION HOMEBUYERS IN THE U.S. FOR 2020
Products on Demand Fixed and Adjustable Rate Mortgages
J umbo Loans
Conforming & Non-Conforming Loans
F oreign Nationals & ITIN
State / Bond Programs
I nterest Only
Government Loans (FHA, VA, USDA)
Bank Statement Programs and more!
13 • B U I L D I N G A M E R I C A T O G E T H E R
Smart Platform That Supports the Basics Builder Express
Flexible Fulfillment Models
A firm approval upfront and predictable closing at the end supports our Preferred Builders:
Local and national options that allow for predictable delivery. Our adaptable models are the foundation for success and higher-volume builder relationships.
• Closing documents collected up front and stored in a master file
• Minimized time from home completion to customer move in
• Prompt wire initiation the morning of signing appointment
• Fully underwritten loan prior to processing
• Flexibility on funding for seller documents and appraisal
Condo Project Approvals
Escrow Funds
Appraisals
FNMA, VA and FHA project approvals for condominium projects.
We understand there are times the borrower or builder may need to escrow for weatherrelated or other minor items that can be delayed in the new home process.
Utilize certified new construction appraisers.
14 • B U I L D I N G A M E R I C A T O G E T H E R
OUR GOAL IS TO BE
THE LENDER OF CHOICE
BY BEING A COMPANY THAT OPERATES ON SOUND
PRINCIPLES OF
EXCEPTIONAL VALUE
15 • B U I L D I N G A M E R I C A T O G E T H E R
ETHICS
& TRANSPARENCY
744 57 S #1 NML
Rates, terms and availability of programs are subject to change without notice. loanDepot.com, LLC, 26642 Towne Centre Drive, Foothill Ranch, CA 92610. All rights reserved. NMLS #174457 (www.nmlsconsumeraccess.org) AZ: Mortgage Banker/Broker with the Arizona Department of Financial Institutions #0911092. CA: Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act CRMLA 4131040. CO: Colorado Department of Real Estate under a Mortgage Company Registration. CT: Connecticut Department of Banking as a Mortgage Lender #ML-174457. FL: Florida Lender License number MLD903. GA: Georgia Residential Mortgage Licensee #24020. IL: Illinois Residential Mortgage Licensee #MB.6760709. MA: loanDepot is a Mortgage Lender in Massachusetts License #MC174457. MD: Licensed as a Mortgage Lender by the Commissioner of Financial Regulation #06_18928. MN: This is not an offer to enter into an interest rate lock agreement under Minnesota law. MS: Licensed by the Mississippi Department of Banking and Consumer Finance. NH: Licensed by the New Hampshire Banking Department. NJ: Licensed Mortgage Banker – NJ Department of Banking and Insurance. NY: Licensed Mortgage Banker - NYS Department of Financial Services No. 109061. OR: License # ML-4972. PA: First mortgage banker by the Department of Banking. RI: Rhode Island Licensed Lender. TN: under Mortgage License No. 110371; VA: mortgage lender and broker by the Virginia State Corporate Commission #MC-5431; WA: licensed by the Department of Financial Institutions under the Consumer Loan Act#CL-174457. Also licensed in: AK, AL, AR, DC, DE, HI, IA, ID, IN, KS, KY, LA, ME, MI, MO, NC, SC,ESD, andE WY. 16 ND, • BNE, U NM, I L DNV, I NOH, G OK, AM R ITX, C AUT,TVT,OWI, G EWV TH R (051421 237452v5)