Mission map 2019

STRATEGIC OBJECTIVE 1 - SAVING TIME MISSION MAP 2019

63

Enfield

The year of our 30th anniversary marked the milestone of 40,000 patients treated by the service. The impact of severe injury on our patients and their families is enormous, and there are patients, who despite every effort, did not make it. Our thoughts are with all our patients, their relatives and the teams who treated them.

As we took a moment to reflect during the year, we also took the opportunity to look forward with determination, to develop new innovations to save more lives in the future. Together we will continue to push the boundaries, drawing inspiration from our pioneering history to save lives in ways that would have seemed impossible 30, or even 10 years ago. We could not continue this vital work without our supporters and partners.

33

Harrow

57

Barnet

92

Haringey

59

Waltham Forest

53

Hillingdon

58

55 Brent 51 Camden 55 42 Islington Hackney 72 63 Ealing Westminster 92 City of London 27 79 Tower Hamlets Hammersmith & Fulham 31 35 Kensington & Chelsea 83 Southwark Hounslow 48 Wandsworth 91 Lambeth 48 Lewisham 26 Richmond 29 Merton

1730

Patients

were treated in calendar year 2019 by our advanced trauma doctors and paramedics

14

Kingston

11

Sutton

13

Outside London

73

Croydon

47

57 37

Redbridge Havering

Newham

46

Barking & Dagenham

Greenwich

32

Bexley

Bromley

SAVING TIME

On average, we reach our patients within 11 minutes with our helicopter. We are committed to reducing this time further, bringing the hospital to the scene with our helicopters and rapid response cars. We have continued to be there for the people of London every hour of every day, working closely with our partners Barts Health NHS Trust and London Ambulance Service NHS Trust.

In financial year 2019/20 we reached 42% of our patients by helicopter and in line with previous years we delivered greater resilience through the extension of our daylight flying hours and the provision of a second helicopter. From 31 March to 2 September 2019 we operated extended daylight flying hours until sunset each night, to deliver our advanced trauma team to critically injured people. The helicopter was available for an additional 317 additional hours, during which it was called out 98 times.

Our cars remain a critical part of our service when we cannot fly due to darkness or poor weather, attending 58% of our overall missions. We have also increased the number of rapid response cars to eight, ensuring we have greater fleet resilience and can respond to major incidents.

We have continued to train for and develop our major incident responses in conjunction with Barts Health NHS Trust and London Ambulance Service NHS Trust, taking part in joint exercises as well as running our own. With our partners we have continued to be closely involved with the inquiries and their outcomes on the major incidents that took place in 2017. We attended the Fishmongers’ Hall incident in November 2019 and the Streatham incident in early 2020.

This coming year, we are working with our partners to develop a one-year pilot of an additional team from 2pm-midnight each day from Spring 2021.