August 2023 From the Heart Newsletter

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® MARKETPLACE GIFTS FASHION MONTHLY NEWSLETTER fromtheheart AMERICA’S PREMIER HOSPITAL GIFT SHOP SOLUTION ...for over 40 years! AUGUST 2023 INSIDE: LORI’S FIRST EVER SUMMER BLACK FRIDAY EVENT IS AUG. 7-13 page 2 page 3 page 3 page 4 THE NEW ‘RELAXED’ SPA-MASSAGE FACILITY OPENS IN GEORGIA MEET SOUTHERN DISTRICT MANAGER, CHRIS ROUMELIS ANNOUNCING JULY’S ‘MAKE YOUR MARK’ AWARD WINNER IS ON RELIEF
THE WAY!

SUMMER SALE

For the first time ever, Lori’s Gifts is hosting a Summer Black Friday Sale, serving up HOT deals during the week of August 7-13. The gift shops will be offering some of the lowest prices ever seen on a host of products like those below. Get out of the summer heat and get into savings with the shopping event of the season!

NEW

Lori’s Gifts is uniquely dedicated to serving medical/hospital environments exclusively. We are diligent in listening to our guests about their daily lives in fast-paced, often stressful hospital environments, and how they might be improved. After receiving feedback from hospital surveys, we realized the need for a service that could provide escape and relaxation, and recently unveiled our new test-initiative called “Relaxed.”

Our inaugural Relaxed spa-massage service location opened its doors in July at Memorial Health University Medical Center in Savannah, GA. The facility features two private spa rooms with lighting, decor, and sensory experiences that evoke a tranquil zen garden escape.

FACILITY OPENS IN GEORGIA

Each room boasts a state-of-the-art new massage chair that features a personalized, touchless, full-body treatment tailored to individual guest prefererences for a variety of massage experiences. The spa area shop has an impressive selection of soothing body care products, too. Based on feedback from guests, the Relaxed facility is a hit. Here is just a sampling of the rave reviews we heard: “Best experience ever in a massage chair;” “Love not having anyone touch areas I’m self-conscious about;” “Way more than I expected;” “Not the mall experience;” “Not the nail shop massage chair!” and “The experience was way more than I expected, but I wish I had more time in the chair!” If a relaxation station sounds like a good fit for your facility, workers and clientele, let your Lori’s gift shop manager know!

FIELD LEADERSHIP

Chris Roumelis has worked in retail almost all of his adult life, in just about every capacity. In his 18+ years with Home Depot, Chris rose from Asst. Mgr. Trainee to District Mgr., and was part of the Central US Field Ops team that opened the 100th store. He has served as DM for various companies for 19+ years.

AUGUST ANNIVERSARIES

HAPPY ANNIVERSARY, Lori’s team members!

Thank you for your years of valued service.

Rudy Cortez

Brandon Glenn

Daniel Kuehn

Lori Morreira

Yesenia Sisk

Eduardo Hernandez

Genoveva Landa

Marcia Knox

5 Years

5 Years

5 Years

5 Years

5 Years

10 Years

15 Years

15 Years

Chris has lived in Texas 31 years, where he serves as DM for Lori’s Southern Region, but has moved 7 times in his career, and has visited 43 US states! After finding post-COVID retirement unfulfilling, Chris was ready to get back into the world of retail, and in Nov. 2021, came on board with Lori’s. When asked what he loves about Lori’s, Chris said, “It’s a company like no other. The Store Managers are absolutely wonderful and bring a smile to my face every single day.” He said he has not before seen such dedication to the company, the work, and the customers. Chris said there is such joy in retail when you can make guests happy, stating that, “In the hospital setting, that joy is magnified — whether it’s a hospital employee coming in for an escape, or a visitor needing respite from coping with a sick family member.”

Chris said what drives him is his family. Married 36 years (August 8), with 3 boys, he said his family is very athletics-centered, and they have always shared a love of sports. Chris played college tennis for SUNY Buffalo, and he and his family continue to stay active in athletics.

3 LORISGIFTS.COM
LORI’S
SPA - M A SSAGE
RELAXED’

8400 Belleview Dr. Suite 255

Plano, TX 75024

CONGRATS TO OUR

Congratulations to our July “Make Your Mark” Award recipient, Carol Burrows , our Store #157 Manager at University Medical Center in Lubbock, Texas.

Carol received a remarkable 19 nominations from co-workers, guests, hospital staff and administrators. Below is just a small sample: “Carol is an absolutely amazing Manager who who makes friends with anyone who walks through the door, going above and beyond to meet EVERY guest’s needs... She always has a smile, sharing her contagious laugh.”

“Her work ethic is incredible. She is totally dedicated to her job and clientele. A beautiful personality, coupled with tireless energy, makes her an extraordinary individual who I consider a role model, and I’m so grateful

we have her in our hospital. She manages 2 locations beautifully and has taken on the changes and construction of her gift shop with such grace. The store always carries the cutest selection of gifts and accessories... Anytime I go into Lori’s, she always takes the time to ask how I am.”

phere the second you walk in the store. She’s my personal shopper and helps me find that one thing I can’t live without.”

“Carol loves her job and it shows! She is one of the best bosses I’ve ever had and is truly one of a kind! She has ALWAYS been so good to me as an employee.”

“Carol’s ability to manage and motivate a team has resulted in remarkable outcomes for her multiple locations. Celebrating 20 years with Lori’s, she is highly respected and admired. She does an amazing job in selecting products for our store. She finds beautiful clothing, purses, pajamas, etc. for a price that is affordable to the customer.”

“Carol is an amazing ambassador for Lori’s Gifts! She is friendly, personable, caring, energetic, providing a welcoming atmos-

“I’ve been approached by nurses, maintenance workers, food service staff, volunteers, my hospital partner and many others who want me to know how grateful they are that she is a part of their hospital team.”

MARKETPLACE GIFTS FASHION LORI’S GIFTS, INC. (972) 759-5000 www.lorisgifts.com 8400 Belleview Dr. Suite 255 Plano, TX 75024
NEWEST ‘ MAKE YOUR MAR K ’ AWA R D W I N N E R!
Lori’s Gifts, Inc.
MARKETPLACE GIFTS FASHION

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