HOSPITAL RETAIL THAT DELIVERS COMFORT, INSPIRATION, & COMMUNITY CONNECTION
THE LORI’S STORY...
For over 40 years, Lori’s has served as a vital hub of care, support, and convenience, offering a myriad of benefits to both dedicated hospital employees and visitors navigating the challenging landscape of healthcare.
Beyond being just a gift shop, our retail space functions as a compassionate resource, delivering care in the form of thoughtful items that provide comfort and relief during challenging times. For hospital employees, Lori’s becomes a haven of convenience, offering easy access to essential items while also serving as a morale-boosting retreat with its array of treats. Simultaneously, visitors find solace in the our offerings, ranging from thoughtful gifts to daily necessities, making their stay more bearable.
The essence of Lori’s lies not only in its product offerings but also in the care and support it extends, fostering a sense of community and well-being within any healthcare setting.
OUR HISTORY
1982 – 1st Lori’s Gift Shop opens in Plano, TX
2000 – The Bernick Family acquires Lori’s and doubles the store count through major expansion
2018 – The Bernick Family partners with Atlantic Street to accelerate investment into store updates, technology, and people
2020 – Lori’s adapts to provide expanded support services to hospitals during COVID
2023 – Broad, proprietary research study done to understand post-pandemic consumer behaviors, resulting in new Mission closely aligned with hospital partner needs
At Lori’s, we stand apart by placing people and purpose at the forefront of our mission, which goes beyond selling products. When you choose Lori’s, you’re not just choosing a retailer, you’re inviting in a partner that intimately cares about improving the employee and visitor hospital experience.
OUR VISION
Be a trusted place for joy and support when people need it most
OUR MISSION
Provide empathy through personal connections, while offering convenient products and services that nurture, inspire and comfort
Jeff Gloor, Lori’s President
WE ARE THE LEADER IN HOSPITAL RETAIL SOLUTIONS
• Established in 1982
• Over 275 retail locations across the US
• Focused specifically on retail operation inside hospitals
OUR PARTNERS INCLUDE:
LARGE SYSTEMS
SMALL SYSTEMS
CHILDREN’S HOSPITALS
INDEPENDENT HOSPITALS
TEACHING HOSPITALS
COUNTY/GOV. HOSPITALS
RELIGIOUS HOSPITALS, FOR PROFIT, NOT FOR PROFIT, URBAN, SUBURBAN, RURAL