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ANNUAL INDEX
January/February 2017
The Big Picture: Retail Video Surveillance Today and What’s Coming Tomorrow by Garett
Seivold, Contributing Writer (p. 15) See You in Court: The New Essentials of Retail Crisis
Management by Laurence Barton, PhD (p. 39) Fifteen Years of Loss Prevention: 2012 through 2016 by Bill Turner, LPC, Contributing Writer (p. 51)
March/April 2017
Building an Unbreakable LP-IT Bond by Garett
Seivold, Contributing Writer (p. 15) Making It Easier to Get It Right by Jacque Brittain, LPC, and Kevin McMenimen, LPC, LP Magazine (p. 41) Modern Data Analytics by Stan Welch,
LPC, Agilence (p. 55)
May/June 2017
Cashing in on Security by Garett Seivold,
Contributing Writer (p. 15) The Great Generational Shift by Bruce
Tulgan, Rainmaker Thinking (p. 41) An Update on Major Subjects Affecting Retail LP by
Bill Turner, LPC, Contributing Writer (p. 55)
July/August 2017
Product Protection: Beneft-Denial Solution
Saves Rent-A-Center Millions by Garett
Seivold, Contributing Writer (p. 15) LP Leaders of the Future? No Big Brain Required by Francis D’Addario, Dean Correia, and Sean
Dettloff, Security Executive Council (p. 37) Access Control and the Case of the Missing Camera by Dave DiSilva, Contributing Writer (p. 47)
September/October 2017
Security’s Security: Are Your Solutions
Part of the Problem? by Garett Seivold,
Contributing Writer (p. 15) A Mall within a Store? Brick-and-Mortar
Retail Reimagined by Maurizio Scrofani,
CCSP, LPC, Contributing Writer (p. 39) Conversion Rate Optimization: Turning Store
Traffc Insights into Better Business Results by
Mark Ryski, Headcount Corporation (p. 51)
November/December 2017
Stories from the Storms: LP Helps Steer Companies and Communities through Hurricane Crisis by
Garett Seivold, Contributing Writer (p. 15) Searching for Reality in Retail: Hype, Hysteria, or
Happening? by Walter Palmer, PCG Solutions (p. 43) 2018 Product Showcase and Resource Guide (p. 51)
Interviews by James Lee, LPC, Executive Editor From Supermarket Store Detective to Director with
Scott Ziter, Price Chopper (Jan/Feb 2017, p. 27) Building an Organization around Data and Technology with Scott Glenn, Sears
Holdings (Mar/Apr 2017 p. 27) Building a Supply-Chain AP Team from
Tee to Green with Mike Combs, The
Home Depot (May/Jun 2017 p. 29) From Retail LP to Solution Provider to Restaurant
Brand Protection with David Johnston,
Dunkin’ Brands (Jul/Aug 2017, p. 25) Smart People Say Smart Things excerpts from interviews worth repeating (Sep/Oct 2017 p. 27) Collecting Shrinkage Goals and Sports Memorabilia with
Scott Myers, Hibbitt Sports (Nov/Dec 2017 p. 29)
Ask the Expert
Solving Access-Control Challenges by Engaging with
Retailers with Ken Kuehler, Detex (Jul/Aug 2017 p. 42) The Win-Win of Retailer-Led Offender Rehabilitation with Caroline Kochman, NASP (Sep/Oct 2017 p. 58)
Benchmarking by Adrian Beck, Walter
Palmer, and Colin Peacock Comparing Policies and Practices on Managing
Shoplifting (Jan/Feb 2017 p. 24) Setting the Research Agenda (Mar/Apr 2017 p. 38) Emerging Technologies (May/Jun 2017 p. 38) Adopting an Intervention Assessment
Framework in LP (Jul/Aug 2017 p. 34) Understanding Data Analytics in LP (Sep/Oct 2017 p. 36)
Certifcation
Becoming a Big-Picture Thinker with Tamara
Murray, LPC, Walmart (Jan/Feb 2017 p. 46) Certifcation Has Tremendous Benefts for Law
Enforcement with Mitzi Perry, LPQ, St. Petersburg
(FL) Police Department (Mar/Apr 2017 p. 52) De-escalation Training Program Addresses
Disruptive Behaviors by Gene Smith, LPC,
LP Foundation (May/Jun 2017 p. 50) Professional Membership: What’s in It for You? By
Christina Kendall, LP Foundation (Jul/Aug 2017 p. 56) Expand Your Knowledge with Eric Rode,
LPC, CFI (Sep/Oct 2017 p. 56) Certifcation Benefts All LP Leaders with Chris
Scheutzow, LPC, Big Lots (Nov/Dec 2017 p. 38)
Editor’s Letter by Jack Trlica New Year, New Editorial (Jan/Feb 2017 p. 6) Perspectives from Practitioners (Mar/Apr 2017 p. 6) Great Customer Experience Is More than a Buzzword (May/Jun 2017 p. 6) Revisiting Timeless Topics, Exploring
New Ones (Jul/Aug 2017 p. 6) Retailers’ Response to Hurricanes Harvey and Irma (Sep/Oct 2017 p. 6) Ten Things You Can Do to Make 2018 a
Great Year (Nov/Dec 2017 p. 6)
Evidence-Based LP by Read Hayes, PhD, CPP Leadership in Action (Jan/Feb 2017 p. 48) Getting the Dosage Right to Stop the
Pain (Mar/Apr 2017 p. 54) Information Dominance (May/Jun 2017 p. 52) Winning Loss Prevention (Jul/Aug 2017 p. 44) Footprints and Flea Markets (Sep/Oct 2017 p. 46) Training Makes a Difference (Nov/Dec 2017 p. 68)
Future of LP by Tom Meehan, CFI Social Media Monitoring: How Does It
Work? (Jan/Feb 2017 p. 36) Read the Fine Print (Mar/Apr 2017 p. 36) When Ordinary Things Get Smart (May/Jun 2017 p. 36) Brick-and-Mortar Is Not Dead; Amazon
Just Proved It (Jul/Aug 2017 p. 22) The Danger of Forced Innovation in
Retail (Sep/Oct 2017 p. 24) Three Types of Social Engineering That Keep
Coming after Retailers (Nov/Dec 2017 p. 40)
Interviewing by David E. Zulawski, CFI,
CFE and Shane G. Sturman, CFI, CPP The Case against Confrontation (Jan/Feb 2017 p. 12) Is It Worth the Risk? (Mar/Apr 2017 p. 12) Implicit or Explicit—Why Do It at
All? (May/Jun 2017 p. 12) Random Records from the Room: Part
One (Jul/Aug 2017 p. 12) Random Records from the Room: Part
Two (Sep/Oct 2017 p. 12) Random Records from the Room: Part
Three (Nov/Dec 2017 p. 12) LPM Digital by Jacque Brittain, LPC, and Kelsey Seidler Innovation Leading Us into the New
Year (Jan/Feb 2017 p. 64) Navigating a Year in Transition (Mar/Apr 2017 p. 70) A New Chapter in Retail (May/Jun 2017 p. 70) Keeping Safety and Security Top of
Mind (Jul/Aug 2017 p. 66) New Approaches to Retailing—Online and
In-Store (Sep/Oct 2017 p. 70) Safety and Security in LP (Nov/Dec 2017 p. 76)
LPM Excellence Recognizing the Best in LP Mike Lamb, LPC, Walmart; Bob MacLea, TJX;
William Gross, Boston PD (Jan/Feb 2017 p. 44) Johnny Turner, Rack Room Shoes; Melissa Mitchell,
CFI, LifeWay Christian Stores; Mike Grady,
LPC, Vector Security (Mar/Apr 2017 p. 40) Don Knox, IOBSE; Sara May, Barnes & Noble; Cita
Doyle, LPQ, InstaKey (May/Jun 2017 p. 48) Gene Smith, LPC, LP Foundation; Kat Houston,
LPQ, LPM Media Group; Nadine Lajeune,
Sears Holdings (Jul/Aug 2017 p. 24) Hedgie Bartol, LPQ, Axis; Tom Arigi,
Walmart (Sep/Oct 2017 p. 26) Steve Hyle, AFA; Curt Crum, CID, Boise (ID) PD (Nov/Dec 2017 p. 26)
My Turn
I Missed My Calling by Kevin Lynch,
LPC, Tyco (Mar/Apr 2017 p. 74) Trips, Slips & Falls: New National Standards Certain to Be a Game Changer by Russell J. Kendzior,
Traction Experts (Nov/Dec 2017 p. 48)
Parting Words by Jim Lee, LPC Happy New Year (Jan/Feb 2017 p. 74) Hard Work, Talent, and Maybe a Little
Luck (Mar/Apr 2017 p. 82) Change Isn’t Just Something You Carry in
Your Pocket (May/Jun 2017 p. 82) You Are a Good Guy, Gene Smith (Jul/Aug 2017 p. 74) Not Having a Good Day (Sep/Oct 2017 p. 78) Make Smart Choices for a Truly Moving
Experience (Nov/Dec 2017 p. 84)
Perspectives
The Year Ahead in LP by Merek Bigelow,
LP Magazine (Mar/Apr 2017 p. 24)
Strategies
Grasping the Future and Today: A Balancing Act by Steve Sell, USS (Mar/Apr 2017 p.62)
Supply Chain by Maurizio P. Scrofani, CCSP, LPC RFID Technology and Asset Protection (Jan/Feb 2017 p. 60) Test, Do, Learn, and Share (Mar/Apr 2017 p. 66) Supply-Chain Focus Should Be “Left of
Boom” (May/Jun 2017 p. 26)
Statement of Ownership Publication title: LossPrevention Filing date: 10/1/2017 Issue frequency: bi-monthly No. of issues annually: 6 Mailing address of office of publication: 700 Matthews Mint Hill Rd, Ste C, Matthews, NC 28105 Mailing address of headquarters: same Name and address of publisher, editor, and managing editor: Jack Trlica, same address as above Corporate owner: Loss Prevention Magazine, Inc., 10433 Pullengreen Dr., Charlotte, NC 28277 Stockholders: Jim Lee, 10433 Pullengreen Dr., Charlotte, NC 28277; Jack Trlica, 7436 Leharne Dr., Charlotte, NC 28270 Publication title: Loss Prevention Issue date of circulation data below: July-August 2017 Avg. No. Copies No. Copies of Single Each Issue During Issue Published Preceding 12 Months Nearest to Filing Date
Total no. of copies Outside county paid/requested subscriptions In-county paid/requested subscriptions Other paid/requested distribution outside USPS Requested copies distributed by other mail classes through USPS Total paid and/or requested circulation Outside county nonrequested copies In-county nonrequested copies Nonrequested copies distributed by other mail classes through USPS Nonrequested copies distributed outside the mail Total nonrequested distribution Total distribution 25,193 12,134 0 4,782 0 16,916 6,911 0 0 589 7,500 24,416 25,300 10,921 0 4,427 0 15,348 8,070 0 0 1,295 9,365 24,713
Copies not distributed Total
767 25,183
587 25,300
Percent paid and/or requested circulation Electronic copies requested Total print and electronic requested Total distribution print and electronic Percent paid and/or requested both print and electronic Name and title of publisher: Jack Trlica, Editor and Publisher Date: 10/1/2017 69.3% 14,671 31,587 39,087 80.8% 62.1% 14,389 29,737 39,102 76.0%