Brochure | HCDE

Call 911

for critical or life-threatening circumstances

Main Switchboard..................... 713-694-6300 Security Desk (Irvington).......... 713-696-1799 Security Desk (NPO).................... 713-696-1799 Superintendent................................................. 713-696-8210 Asst. Superintendent for Student Services....... 713-696-8280 Asst. Superintendent for Professional Support Services.................. 713-696-8200 Asst. Superintendent for Business Services..... 713-696-1371 Chief Information Officer.................................. 713-696-8205 Executive Director of Facilities......................... 713-696-8280 Executive Director of Human Resources.......... 713-696-8288 Sr. Director of Special Schools / Head Start..... 713-696-8216 Director of Head Start...................................... 713-679-2510 Manager Human Resources / Workers’ Compensation................................... 713-696-0783 Center for Safe and Secure Schools................ 713-696-0770 Help Desk......................................................... 713-696-1300

Threatening Calls In the event of a threatening call, refer to Level 2 Emergency Procedures 1. Keep the caller on the telephone while DO... someone else notifies on-site administrator -Stay calm and/or police -Take the call 2. Record exact words caller uses seriously 3. Document the threatening call using Incident -Keep the caller on Report Log. (Voice, type, background noises, etc.) the phone 4. On-site administrator: DON’T...

- Notify police -Panic - Notify central administration emergency team -Assume anything - Follow HCDE Level 2 Emergency -Hang up the phone Procedures

Incident Report Log Date & time call received____________________________ Incident Number________Caller ID Number______________ Number where call was received_______________________ Name of person making report_________________________ Nature of call_____________________________________ (bomb threat, terroristic threat, harassament, other)

Exact wording of threat Callers voice (circle all that apply) calm crying deep angry normal distinct

slow rapid nasal slurred clearing whispered

accent soft loud excited deep breathing male

female lisp cracked familiar voice adult child

Background noise (circle all that apply) street noise local long-distance clear

PA system voices office machinery motor

animal noise static house noise factory

Threat Language (circle all that apply)

well spoken message read

irrational foul language

incoherent taped

teen laughter stutter raspy digitally altered other:_______

train other:_______

other:________

For Possible Bomb Threat (ask...)

Did you place the bomb? Why?________________________ _______________________________________________ Where in the facility is it?____________________________ _______________________________________________ Where is it at this time?_____________________________ _______________________________________________ What does it look like?______________________________ _______________________________________________ What time will it detonate?___________________________ _______________________________________________ After threat: • Call 911 • Notify Supervisor • Notify Safe & Secure Schools / HCDE uniformed officer

Emergency Response Plan Crisis Communication Procedures

Level 1 Emergencies These situations are: • Non-life threatening, • Require minimal response, and • Demand no immediate response from outside emergency service agencies Examples: Accidents (minor) Child Abuse (suspected) Communicable disease Cult activity Fighting Inclement weather Intruder/irate person Mechanical failure

Pathogen exposure Protest activity Student runaway Student walkout Substance abuse Theft Utility disruption Vandalism

Level 2 Emergencies These situations require higher state of emergency: • Demands support from outside evergency service agencies Examples: Assault Death of student/staff Field trip emergency Flooding Gang altercation Medical emergency Sever storm Tornado Utility failure Vehicle accident

Level 3 Emergencies These situations are critical, life-threatening: • Requires immediate support from outside emergency service agencies Examples: Attempted suidicide Bomb (suspicious device) Bomb (suspicious package) Chiuld abduction Death on campus Explosion Hostage situation Life threatening medical emergency Riot

General Responsibilities and Action Required

General Responsibilities and Action Required

General Responsibilities and Action Required

Visitors and Staff

Visitors and Staff

• • •

Visitors and Staff

• • • •

• • • •

Notify on-site administrator Provide first aid in case of injury Secure area

On-Site Administrator • • • •

P rovide administrative support Secure area and building/site Notify appropriate HCDE personnel Complete incident report

Central Office (Irvington) • •

ctivate HCDE emergency team A Complete and/or file incident report

Notify on-site administrator Provide first aid in case of injury Secure area Prepare to relocate, evacuate or implement shelter-in-place if required

On-Site Administrator • • • • • • • •

Provide administrative suppor Call appropriate emergency service agencies Activate emergency team Secure area and building /site Notify appropriate HCDE personnel Relocate, evacuate or implement shelter-in-place if necessary Notify parents if students are involved Complete incident report

On-Site Administrator

Central Office (Irvington)

• • • • • • • •

• •

Central Office (Irvington)

ctivate HCDE emergency team A Complete and/or file incident report

• •

Intruder Response

Notify on-site administrator Provide first aid in case of injury Secure area Prepare to relocate, evacuate or implement shelter-in-place if required

Provide administrative support Call appropriate emergency service agencies Activate emergency team Secure area and building /site Notify appropriate HCDE personnel Relocate, evacuate or implement shelter-in-place if necessary Notify parents if students are involved Complete incident report

ctivate HCDE emergency team A Complete and/or file incident report

Lock Out

Get Out

Take Out

Locking a door, barricading and/or tying off doors can delay an intruder.

If lock-out is not available, get out. Consider all exits and ground floor windows.

If lock-out and get-out fail or are not available, fight back using any available means. Do not give the intruder passive victims.

Keep intruder out of area

Run away from intruder

As a last resort, fight back