JOURNEY with The Garam Group

G A R A M G R O U P . C O M

"You have to commit to delivering five star service to every customer, every time"

Dan Napolitano, Founding Partner at The Garam Group

- Dan Napolitano, Founding Partner

Dan Napolitano founded The Garam Group almost twenty years ago. An information technology managed services firm, Dan and his expanding team provide IT support for small to medium businesses, usually in the 30 to 200 employee range. "With our organization we fill a niche providing high corporate level, enterprise level IT for smaller organizations that really don't have an IT department. We’ve enjoyed a lot of success working with a lot of business owners across the Syracuse and Upstate NY area, " says Dan. There's little doubt, the world is increasingly in need of connection, communication resourcefulness, and online security.

"Hailing from downstate NY, I've always worked with big banks. So I was kind of skeptical of a small bank. I was blown away by the Seneca Savings organization. We started working with Seneca when they became a client of ours. They're the first organization we met that treats clients the way we treat clients. And that's a pretty rare thing to feel like you're being taken care of the way you take care of others. It's been years now that we’ve been growing together, and I've never gone anywhere else. " To thrive in today’s business world it doesn’t matter the size of your company. You really need to focus on a five star customer and employee experience where everyone prospers.

JOURNEYS | 6