Level-4 Diploma in Mismanagement for Travel and Tourism-(LSIB-UK)Specifications

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      Skills     

Diary management Supporting meetings/conferences and events Payroll Reception duties Customer service Premises management

Communication Customer service IT Organisation Time management

Challenges  Managing specific needs of different managers  Adapting to different management styles  Planning and prioritizing  Utilising technology to streamline processes Legal requirements  Data Protection Act  Health and Safety at Work Act e.g. Display Screen Equipment Regulations  Employment legislation

2. Be able to develop organisational systems Filing systems  Electronic /cloud  Alphabetic  Geographic  Numeric  Chronological  Subject Stock control  Bar coding  Radio frequency identification  Just in time  First in first Purchasing  Budget control  Auditing  Client relationship

Record keeping  Sales ledger  Purchase ledger  Financial records  Meeting notes  Email records 3. Be able to support meetings and events Meeting and event planning  Physical or virtual venue London School of International Business | www.LSIB.co.uk

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