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EMERGENCY PLANNING
from Luxury BnB Magazine April 2023
by Luxury BnB Magazine - PRINT | ONLINE luxury B&B’s and Guest Houses across the UK
This section will introduce you to planning for emergencies and includes examples of emergency situations, who should be your emergency contact, as well as looking at risk assessments.
Examples of Emergency Plans (FIRE):
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• Marking the fire exits clearly
• Numbers to call
• Fire extinguishers
• Designated meeting/check points
Emergency Contacts
If your property is closeby, you will be the emergency contact and so you only need to consider who will be the emergency contact for times when you are away.
However, you might live far away or be too busy to deal with urgent situations and so you need a good and trusted person on hand to step up. Make sure whoever is staying with you, or whatever staff you have on shift, always know who to contact in an emergency.
Think about:
• What could happen and what happens when things go wrong? Everything goes wrong in time, which means you need to plan for this so you don’t ruin someone's holiday. Consider things such as leaving toilet plungers and spare light bulbs
• Try and get a local or neighbour to act as an emergency contact
• Consider what can go wrong and what your guests will do about it. It is important to put a plan into place