Luxury Hospitality Magazine - End of Year Review 2018

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MAGAZI NE



EDI TOR’ S Edi t or-Mar i aLapt hor n edi t or @l hmagazi ne. co. uk Edi t or i alAssi st ant-Jami eRol l and edi t or i al @l hmagazi ne. co. uk Feat ur esEdi t or-TanyaNayl or Hands f eat ur es@ l hmagazi ne. co. uk Pr oduct i on/ Desi gn-Jenni f erHaml i n j enni e@ l hmagazi ne. co. uk Publ i shi ngDi r ect or-PaulAt t wood paul @l hmagazi ne. co. uk Sal esManager-Jessi caGoul di ng j ess@ l uxur yhospi t al i t y. co. uk Sal esExecut i ve-Sophi eEvans sophi e@ l hmagazi ne. co. uk

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Hel l oa ndwel c omet ot hel a t es tedi t i onofL ux ur yHos pi t a l i t yMa ga z i ne. I nt hi si s s uewebr i nga l l t hedet a i l sf r omours t a ya tt heDa na i Bea c hRes or ta ndVi l l a si nHa l k i di k i , Gr eec e. Amemberoft hepr es t i gi ous“ L ea di ngHot el soft heWor l d” , i twa sawonder f ul ex per i enc e i nas t unni ngl oc a t i on. Wea l s oha v ear ev i ewoft heMov enpi c kHot el L a us a nne. I twa sapl ea s ur et o s t a yi nt hi sGr eenGl obec er t i fiedhot el , s i t ua t edont heSwi s s / F r enc hbor dernex tt oL a k eGenev a . Ma nyt ha nk st oourhos t sa tbot hf ordel i ght f ul s t a y sa ndf ort hei rout s t a ndi nghos pi t a l i t y ! Wewoul dl i k et oc ongr a t ul a t et het wot i mewi nner soft heNor t hofEngl a ndWeddi ngAwa r d, Ba gden Ha l l a l ongwi t hWor c es t erSpaf orr ea c hi ngt hefina l soft heGoodSpaGui de2 01 8. Thea wa r dshonour Spa sa r oundt heUKwi t hni nedi ffer ents ubc a t egor i es , gi v i ngr ea der sc hoi c esoft hebes ts pa si nBr i t a i n. Onpa ge3 8wes pea kt oBa l a z sNa gy , hea dba r t endera tAnt hr a c i t e, Ki ng’ sCr os s ’ fir s tma r t i ni l ounge. Ba l a z st el l susa boutt hec r ea t i onofAnt hr a c i t ea ndopensupa bouthi sownex per i enc eswi t hi nt he i ndus t r y . I na nex c i t i ngt i mef ornewopeni ngs , Ca t her i neSa l wa ya ndAndr eaWa t er s , t hec of ounder sof Redempt i onBa r , t heWor l d’ shea l t hi es tba ra ndr es t a ur a ntbr a nd, ha v ea nnounc edt heopeni ngof t hei rt hi r dL ondons i t et hi sDec ember . Thedoubl es i dedba ra ndr es t a ur a ntwi l l bel oc a t edi nNea l ’ sYa r d a ndShor tGa r densa tSev enDi a l s , i nt hehea r tofCov entGa r den. Webr i nga l l t hedet a i l soft hi snew a ddi t i ont ot hebr a nd. Wehopey ouenj oyt hi si s s uea nda sa l wa y s , i fy ouha v ea nynewst ha ty ouwoul dl i k et of ea t ur ewi t hi n t henex tedi t i onpl ea s eema i l det a i l st oedi t or @l hma ga z i ne. c o. uk

Ma r i aLa p t h o r n Edi t or

Sal esExecut i ve–JessBr own Jessi ca@ l hmagazi ne. co. uk Account s-Ri char dLapt hor n account s@ l hmagazi ne. co. uk Ci r cul at i onManager-JakeYor k j ake@ l hmagazi ne. co. uk

Ever yeffor ti smadet oensur et heaccur acy andr el i abi l i t yofmat er i alpubl i shedi nLuxur y Hospi t al i t yMagazi ne.However ,t hepubl i sher s acceptnor esponsi bi l i t yf ort hecl ai msor opi ni onsmadebyadver t i ser s,manuf act ur er s orcont r i but or s. Nopar toft hi spubl i cat i onmayber epr oduced ort r ansmi t t edi nanyf or m orbyanymeans, mechani cal ,el ect r oni c( i ncl udi ng phot ocopyi ng)orst or edi nanyi nf or mat i on r et r i evalsyst em wi t houtt hepr i orconsent oft hepubl i sher .

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CONTENTS Pol yflor2 Lat es tNews46,1 41 5,8081 Bar cl aycar d 7,9 Lat es tOpeni ngs8,1 01 2,3033,36,54 Vi s s iLt d1 3 Enomat i cUKLt d1 6 Awar dsNews1 821 SCT&SCTLt d 21 Hi l donLt d 22 Movenpi ck:Edi t or ’ sRevi ew 2427 J ur aPr oduct sLt d 28 Ki ngofCot t on 33 Ti pTopLi nenSer vi cesLt d 34 TheFi neBeddi ngCompany Hos pi t al i t yDi vi s i on 37 I nt er vi ew 3841 Cent r alFoods41 Pepper mi l lI nt er i or s42 Peopl eont heMove 44,46,48 Cont r actFur ni t ur eGr oup 45 Wi l l ow &Hal l47 Spr adl i ngUKLt d 49 Or i ent alRugsofBat h 50 Tur ns t yl eDes i gns50 Konr adHor ns chuch 50 FW Li ght i ng 51 ,53 Cl ear cr af tLt d 52 Ni na’ sHous e 52

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CDBl i ndsLt d 55 TLSPi xel i t e 56 DanaiBeach:Edi t or ’ sRevi ew 5863 Event sNews64,66,68 Ki DCat er i ngEqui pment65 As cent i aFoods er vi ceEqui pment67 Char vet69 Quar t zBus i nes sMedi aLt d 70 HFESi gnsLt d 71 Fl exf ur nLt d 71 El i t eWi neRef r i ger at i onLt d 71 Gr oupeGM 72 St annpLt d 73 Far mi l oeLt d 74 Bet t eUK 76 Dal l merLt d 77 Novel l i ni78 Demi s t aLt d 79 AbacusDi r ect79 Was hr oom Rooms79 Ai r waveEur opeLt d 81 Hot elTechnol ogyI nt er nat i onalLt d 82 Li ght s peed 84 Hi ghLevelSof t war e 86 Room Ser vi ceAppLt d 88 Mar r i ot tCount yHal l90 Secur ef as tPl c 92

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Howwoul dy oudes c r i bey ourba r t endi ngs t y l ei nt hr eewor ds ? Mys t y l eofba r t endi ngi smor et hec l a s s i c a l wa y–pr ec i s e, effic i ent , wi t hal i t t l ewor k i ngfla i rdur i ngt hepr oc es s . Wher ei nL ondonwoul dy ouhea dony ourni ghtoff? Myper f ec tni ghtoutwoul dbeauni queba rc r a wl a c r os sL ondon. I woul ds t a r twi t ha nel ega ntpl a c el i k et heAmer i c a nBa ra t TheSa v oy , oneofmyf a v our i t ehot el ba r s . I c oul dnotmi s sha v i nga Bl oody Ma r ya tBa rT er mi ni , a ndfini s hi ngt heni ghtei t her a tOr i ol e, Ha ppi nes sF or get sorGi bs on. Doy ouha v ea nys pec i ficgoa l sf orAnt hr a c i t e? Mygoa l f orAnt hr a c i t ei st obe‘ The’ pl a c et ogof orMa r t i ni sa nd Cl a s s i cc oc k t a i l si nL ondon, t opr ov i dear el a xeda l t houghhi ghc l a s s s er v i c ef ora l l t hegues t swhowi l l dec i det os pendt hei rt i mewi t hus . I a m pr oudt obepa r tofas uc hauni quel a unc hes pec i a l l ywhen Ki ngs̀Cr os si sgoi ngt hr oughs uc ha nexc i t i ngr enewa l .

L ux ur yHos pi t a l i t yMa ga z i ne














Ar i aRes or t sa ndRet a l l a c kRes or t&Spa a nnounc epr er egi s t r a t i onf or66new, hi gh s t y l ehol i da yhomes . Ar i aRes or t s , r ec enti nv es t or si nRet a l l a c k Res or t&Spa , nea rPa ds t owi nCor nwa l l , ha v e t oda yopenedt heoppor t uni t yf orbuy er st o pr er egi s t ert obefir s tt or ec ei v ef ul l det a i l s ofas upers t y l et r a ns f or ma t i oni nt hehea r t ofCor nwa l l , a ndt obefir s tt opur c ha s e pr oper t i eswi t hi nt henewdev el opment . Whi l s tf ul l det a i l swi l l bea v a i l a bl ef ol l owi ngi t s l a unc hi nmi dNov ember , Ar i aha sc onfir med t ha ti tha sa l r ea dys t a r t edwor kont he mul t i mi l l i onpoundr edev el opmentoft hefiv e s t a rhol i da yr es or ta ndt ha tt henexts i x mont hswi l l s eet hefir s ts et sofl uxur yCor ni s h l odgesbui l t , a ndr ea dyf orhol i da yus e.

Hi ppoI nns , a nEI Gr oupPL Cma na ged i nv es t mentbus i nes s , f oundedbyRuper t Cl ev el y , i ss ett oopeni t st wel f t hpub, The Whi t eHa us , t hi sNov emberonF a r r i ngdon St r eet .

ofVer bi erwi t hexpos edwood, c os yc or ner s , afir epl a c ea ndc uc k ooc l oc k s , whi l s tv i nt a ge s k i memor a bi l i aha v ebeendona t edbyt he Sk i Cl ubofGr ea tBr i t a i n’ swhos ef or mer hea dqua r t er s , t hepub, t a k ei t sna mef r om.

The3 , 800s qua r ef t , 1 60c ov erpubs i t sont he s i t eoft hef or merWhi t eSwa npuba ndwi l l be a na l pi net hemeda l l da yea t i ng, dr i nk i nga nd ent er t a i nmentv enue.

Thet hr ees t or eybui l di ngf ea t ur esagr ound floorba rwi t hf r es ht a nk1 93 6Bi er e–al a ger br ewedont heSwi s sAl ps–a nda40c ov er mez z a ni nel ev el c ompl et ewi t har et r oc a bl e c a rdoubl i ngupa sapr ebook a bl epr i v a t e boot h. Ont hel owergr ound, awoodenc l a d ‘ c ha l et ’ offer st woflexi bl epr i v a t edi ni ng

Thei nt er i or s , byJ oCl ev el y , t a k ei ns pi r a t i on f r om t hemount a i nsofVa l D’ I s ér ea ndc ha l et s

r oomsf orupt o60, whi l s tas ma l l out s i de t er r a c ewi l l a c c ommoda t eaf ur t her1 2 c ov er s . Opens i xda y saweek , t hea l l da ymenuf r om Exec ut i v eChefJ a mi ePol i t o( f or mer l yCa f é Angl a i sa ndGer oni moI nns )a ndHea dChef Da nDa v i es( f or mer l yofMur a noa ndBl eedi ng Hea r t )offer spubf a v our i t eswi t haEur opea n t wi s t–c hi c k ens c hni t z el wi t hf r i edegga nd a nc hov i es ; Ha usbr ea k f a s twi t hs mok edpor k l oi na ndbr a t wur s ts a us a ge; t a r t ea uxmy r t i l l es ( bl ueber r ypi e)a ndl i ght erdi s hess uc ha s y el l owfint unas t ea k , l ent i l sa nds a l s av er de. Aswel l a st hehous et a nkbeer , dr i nk swi l l i nc l udec r a f tc oc k t a i l sf r om Wor l dofZi nga nd awi nel i s tc ur a t edbyHi ppoI nns ’ ownMa s t er ofWi ne, J ohnCl ev el y . Ruper tCl ev el yc omment s : “TheWhi t eHaus c ombi ne sapas s i onf orpubsandt het hr i l l of t hemount ai ns . We ’ v ebe e ni nc r e di bl yl uc k yt o hav et hes uppor toft heSk i Cl ubofGr e at Br i t ai n–t he i rr angeofme mor abi l i agi v e st he pubauni queambi anc e , t r ans por t i ngdr i nk e r s anddi ne r st ot hes l ope swi t houtl e av i ngt he c api t al –we ’ v ee v e ngotge nui neAus t r i an c abl ec ar sandaTVpl ay i ngc l as s i cs k i mov i e s f orav i bet hatc r e at e st hec onv i v i al i t yandf un as s oc i at e dwi t hapr é ss k i . ” Da r r enNey l on, CEOofSk i Cl ubofGr ea tBr i t a i n c omment s : “Wear ede l i ght e dt obepar t ne r i ng wi t hHi ppoI nnsont hi se xc i t i ngpr oj e c t . Wear epl anni ngt ohos tawhol es e r i e sofs oc i al ac t i v i t i e st oe ns ur eTheWhi t eHausr e s onat e s wi t hourme mbe r sandal l t hos ewi t hapas s i on f ors nows por t s . ” Na t ha nWa l l , Oper a t i onsDi r ec t orf orEi Gr oupPL Cma na gedi nv es t ment sa dds : “Wear ede l i ght e dt hatHi ppoI nnsc ont i nue s t ogr owandde v e l op, andt hatt hee xc i t i ng f e at ur e sandde s i gnwi l l br i ngs ome t hi ngne w t ot hec i t y . ”



TL SPi xel i t epr ov i der sofL EDL i ght i nga ndc ont r ol s ol ut i onsf ort heEnt er t a i nmenta ndHos pi t a l i t yi ndus t r y
























Aba c usBa t hr oomsha sl a unc heda por t f ol i ooff a nt a s t i cpa nel l i ng pr oduc t st oa ns wert oda y ’ sdema nd f ordes i gnl ed, i nnov a t i v ek i t c hens a ndba t hr ooms . L a unc heda st he per f ec ta l t er na t i v et ot i l es , t he i ns pi r a t i ona l r a ngesa r eequa l l ya t homei nmoder na ndc l a s s i cs c hemes a ndoffert her et a i l era nddes i gner t heedgei nac ompet i t i v ewor l d.

Cl a s s1fir er a t edwi t hex c el l ent i ns ul a t i ona nds oundpr oofing, t he pa nel sa r eea s yt oi ns t a l l a st heya r e t onguea ndgr oov e.

L us t r ol i t e®, a l r ea dyac l a s s l ea di ng pr oduc ti nt heUK, i sa na dv a nc ed mul t i l a y era c r y l i cs heetwhi c hl ook s j us tl i k egl a s s . Thepa nel wei ghsl es s t ha nha l ft hewei ghtofat r a di t i ona l gl a s ss heeta ndi smuc hs a f ert ous e Thec ol l ec t i onc ur r ent l yc ompr i s es a ndi ns t a l l .Theonl ypa nel oft hi s y pewhi c hboa s t shi ghs c r a t c h oft wobr a nds–t henewM1s er i es t r es i s t a nc e, t hepa nel ’ sc ol ouri s PVCpa nel sa ndt hebes t s el l i ng per ma nent l yf us edt ot heba c kof s c r a t c hr es i s t entL us t r ol i t e®gl a s s hes heet , ens ur i ngt ha tt hec ol our effec tpa nel s . Al l pa nel l i ngs ol ut i ons t a nnev erbeeffec t edbymoi s t ur e. a r e1 00%wa t er pr oofa ndc omewi t h c Av a i l a bl ei nni nes t unni ngc ol our s , a1 0y ea rgua r a nt ee. Superea s yt o c l ea na ndhy gi eni c , a ndqui c kt o L us t r ol i t e®i sa nea s yi ns t a l l opt i on, i ns t a l l , t hes ur f a c esel i mi na t et he gi v i ngades i gnerl ookt os hower needf orgr out i nga nda r es c r a t c h wa l l sa nds pl a s hba c k s . r es i s t a nt .Theya r es ui t a bl ef or Br a ndnewt oL us t r ol i t e®, i sa bot hdomes t i ca ndc ommer c i a l f a s t c ur e, c ol our ma t c hed a ppl i c a t i ons . MSpol y mert os ea l t hej oi nt sf ora s ea ml es sl ook ; t her ei sonef orev er y Thel i ght wei ght , hi ghgl os sM1 PVCwa l l pa nel s , wi t hawa t er pr oof oneoft heni nec ol our sa ndi tc omes honey c ombc or e, a r es ui t a bl ef or i na2 90ml t ube. a l l wa l l sa ndc ei l i ngsi ns hower s , I ns t a l l a t i ona ndc l ea ni ngk i t sa r e ba t hr ooms , bedr ooms , k i t c hens , a v a i l a bl e. c ons er v a t or i es , ex t ens i onsa nd ut i l i t yr ooms .Theyc a nbefit t ed ov erex i s t i ngs ur f a c esi nc l udi ngt i l es a ndar a ngeoft r i msi sa v a i l a bl ef or s uper bfini s hi ngf ort hev a r i et yof1 4 des i gnsa ndc ol our s–f r omc l a s s i c ma r bl et hr ought os hi mmer i ng di a monda ndc ont empor a r ys l a t e. F orf ur t heri nf or ma t i on, c ont a c t 03458505040, www. l us t r ol i t e. c o. uk, www. a ba c us ba t hr ooms . c o. uk.

Gl a mor ga nCr i c k et ’ sSophi a Ga r dens–t hehomeofWel s h c r i c k etha sbec omet hefir s ti nt he UKt oa dopta ni nnov a t i v es y s t em t ha ta i mst or a i s ewa s hr oom s t a nda r dsa tbus i nes s esa nd v enues .

Cr i c k etf a nsa ndv i s i t or st ot he ext ens i v ehos pi t a l i t yf a c i l i t i esa t Sophi aGa r densi nCa r di ffwi l l be enc our a gedt odownl oa dt hef r ee Cl eenAppont ot hei rs ma r t phones s ot ha tt heyc a nl ogr ev i ewsoft he wa s hr oom f a c i l i t i es .

TheCl ubha ss i gnedupt oCl een whi c hi st heUK’ sfir s tf ul l y i nt egr a t edwa s hr oom ma na gement t ool a ndr ev i ewa pp.

Thes ec a nt henbev i ewedbyot her Cl eenAppus er sa nda l s os howup i mmedi a t el yont heCl eenDa s hboa r d s y s t em whi c hi sbes pok et o Gl a mor ga nCr i c k et .

L uxur yHos pi t a l i t yMa ga z i ne

Bus i nes s esa ndv enuesc a nt hen a t i onst ea ma tSophi a pr omot et hei rhi ghqua l i t yf a c i l i t i es Theoper Ga r densc a nt her ef or et a k e a nda ddr es sa nyi s s uest ha tt hei r c us t omer shi ghl i ght . i mmedi a t ea c t i ont or ec t i f ya s i t ua t i on, di r ec t l y r es pondt o c us t omer f eedba c ka nd pr omot epos i t i v e r ev i ewsa c r os s s oc i a l medi a .















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