Customer flow - 20% implementation

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Customer flow

20%

implementation


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We believe leadership is the fundamental solution, and we We believe leadership is the fundamental solution, and we strive to develop it in experience every experience weWe offer. We dream strive to develop it in every we offer. dream to be accessible for everyone everywhere by 2020. to be accessible for everyone everywhere by 2020.

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why we’re challenging our business in That’s That’s why we’re challenging our business modelmodel in its revenue streams andstructure cost structure that we its revenue streams and cost so thatso we can move towards a financial perspective. can move towards it fromitafrom financial perspective.

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Keeping mind the balance Keeping in mindinthe balance of our of our internal as AIESEC currentcurrent internal needs needs as AIESEC and and our customers’ our customers’ needs.needs.


THE HARDEST PART OF ANY JOURNEY

IS TAKING THAT FIRST STEP


SOMEONE SAID..

I’M GOING TO TAKE IT.

Growth mindset MCP


Meanwhile…

Other decided to put the responsibility on next genera5on’s shoulders..


What about YOU?


What about YOU?


IMAGINE


IMAGINE

if you bring your matching peak forward… if you start having a huge amount of matches during January and February for your Summer Peak… if your opportunities are visible for everyone everywhere… if your don’t depend on your country partners supply…


It’s possible.. See this case…


Accepted -­‐ oGCDP 120

2014 2015

90 60 30 0 July

August

Sept

Oct

Argen5na’s matches peak used to be during November. This year it was during September and October. They had more than 100% growth

They a-racted

3 TIMES

more people than the previous year.


3 steps to turn this dream into reality..


1

Financial Model

2

Partnerships

•100% payment on match •Distribu5on model for LCs

• • • •

3

Focus on Opportunity Marke5ng Value Delivery OGX: Market Research of specific countries to promote based on YS data. Start promo5ng OP, not only your partnerships!

TURN IT INTO REALITY

OP usage • • •

Match using OP Re-­‐direct all your opens to OP Promote specific opportuni5es (OP Link)

See this GCP

-

Don’t fail leading the change


LET’S ZOOM

Financial Model

Before the end of January. You can’t do it in the middle of your peak!

WHEN? People to involve? MC VP Finances, MC team, WHO? Finances subcommiaee or Steering team (if you have). Check it all here: Finances Summit OUTPUT WHAT? 1) Use MCP elec5on assembly. TIPS 2) Validate the change with: external sources (customer perspec5ve, you can make customer interviews), data,

stories from other en55es. 3) Guarantee your team and LCPs understand what’s behind all these changes! Check BM


30 RUSSIA

MOZAMBIQUE LAOS

-­‐ here you can find some of them!

JAPAN

SENEGAL UGANDA

En55es have fully switched SPAIN

PUERTO RICO HUNGARY EGYPT

LITHUANIA

IRAN

ALGERIA

COLOMBIA

BRAZIL

REPUBLIC OF MACEDONIA BELGIUM

URUGUAY

LIBERIA

ITALY

SEYCHELLES

MONTENEGRO

BURKINA FASO

TAIWAN

VIETNAM ARGENTINA MOLDOVA CHILE VENEZUELA SLOVAKIA


You’ll never know what you’re

CAPABLE of un5l you take that FIRST STEP and GO FOR IT ! Are you ready?


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