Smarter Business Tech Live Show News 2017

F PRE REE TO -REG ATTE ISTE ND! R NO W!

The Complete Business Technology Experience!

SHOWNEWS 15th & 16th November 2017 Manchester Central

THREE SHOWS 1 EXPO! FREE TO ATTEND WHEN YOU PRE-REGISTER AT WWW.SMARTERBUSINESSTECHLIVE.COM! EXHIBITION OPENING HOURS Day 1: Wednesday 15th November 09:30 – 17:00 Day 2: Thursday 16th November 09:30 – 16:00

HIGHLIGHTS! • 150+ SPEAKERS! • 80+ HOURS OF INTELLIGENCE! • 120+ SPECIALIST EXHIBITORS • SUPPORTED

BY CHARTERED INSTITUTES FOR IT, MARKETING, SALES & ACCOUNTANCY • FREE BUSINESS TRAINING & WORKSHOPS! • LIVE PANELS! SPEAKERS INCLUDE: SUPPORTED BY:

PRE-REGISTER FREE AT WWW.SMARTERBUSINESSTECHLIVE.COM

2 SHOW NEWS

HOW TO AVOID BEING DISRUPTED DIGITAL DISRUPTION KEYNOTE

50 SHADES OF SHOPPINGMAKING THE PAIN OF RETAILING & E-COMMERCE A PLEASURE E-COMM KEYNOTE

80’S POP MUSIC AND HOW IT CONTRIBUTED TO THE SOCIAL MEDIA AGE OF TODAY

ELIZABETH CLARK DREAM AGILITY

HOOTSUITE KEYNOTE

ROB COYNE HOOTSUITE

Unmissable opportunity to hear Hootsuite GM, Rob Coyne, deliver his intriguingly titled keynote exploring how social media is transforming life, business and communities. Whilst technology has reached warp speed we cannot forget that human behaviours and characteristics ultimately shape society. Human connections are more important than ever. Marketers, do not miss this!

HOW B2B COMPANIES ARE CAPITALISING ON SOCIAL SOCIAL MEDIA KEYNOTE

New to social media or thinking about joining? In this unmissable session, Managing Director of global social media tech leader, Meltwater, will guide you through the do’s and don’ts of B2B social media marketing, ensuring strong foundations have been laid and your social media strategy is set up for success from the get go.

Visit Meltwater on Stand E16

Join Elizabeth Clark, CEO and Co-Founder of multi-award winning Dream Agility, as she presents on the ‘sexiest thing to come out in ecommerce in a long time’, Google Shopping.

Elizabeth will get you quickly up to speed with what you should be looking to do in your own businesses and what’s coming off the retail AI/Tech runway from around the globe to compliment your offering.

Join leading strategist, technologist and author of ‘Disruptive Technologies’, Paul Armstrong, as he considers what disruption is and isn’t, and provides invaluable insight into how to identify if your company is in danger and how to fix it.

Paul will draw on his experience from advising the likes of PwC, Coca-Cola, O2 and P&G in this unmissable keynote session.

WHY EMBRACE NATIVE ADVERTISING NATIVE ADVERTISING KEYNOTE

BUILDING A NETWORK FROM SCRATCH: HOW TO BUILD AN EFFECTIVE NETWORK TO PROVIDE LEADS FOR YOUR BUSINESS LEAD GENERATION KEYNOTE

Join MD of one of the UK’s fastest growing digital media agencies, Sam Jones, as he explains how to build an effective network to provide leads for your business.

CALLING ALL MARKETERS ‘ARE YOU GDPR-READY? STRAIGHT-TALKING TIPS EVERY MARKETER MUST KNOW’ GDPR KEYNOTE

CONTEXTUAL CONTENT: FROM WEBSITES TO WEARABLES TO WHEREVER CONTENT MARKETING KEYNOTE

ANDREW STELLAKIS Q2Q IT

GDPR is looming and the marketing profession is set to be one of the most affected by the new laws. Don’t miss this straight-talking update & Q & A on the implications of GDPR for today’s marketing from Andrew Stellakis, Certified GDPR Practitioner with Q2Q IT REBECCA LIEB KALEIDO INSIGHTS

Content marketing expert, author of ‘Content - The Atomic Particle of Marketing’, and advisor to Facebook, Adobe, Cisco and IBM, Rebecca Lieb will be flying in from the US to deliver this unmissable content marketing keynote.

Join Rebecca as she presents case examples of some of the most innovative content applications being used today and shows you how to make the leap into contextual content.

THE CHARTERED INSTITUTE OF MARKETING TRAINING CENTRE CIM LEVEL 3 FOUNDATION CERTIFICATE IN MARKETING CIM LEVEL 4 CERTIFICATE IN PROFESSIONAL MARKETING CIM LEVEL 6 DIGITAL DIPLOMA IN PROFESSIONAL MARKETING CIM LEVEL 7 MARKETING LEADERSHIP PROGRAMME CIM TRAINING CENTRE

Running out of the CIM Training Centre will be a series of taster sessions reviewing the L3, L4, L6 and L7 CIM professional qualifications. Each session is presented by a qualified CIM training partner providing an invaluable insight into each development level, so you can decide what is the best path for yours, or your team’s, career development.

Visit the CIM Training Centre on Stand D20

Native advertising: paid-for media that looks and behaves like the content around it, is one of the hottest trends. Dale Lovell, author of ‘Native Advertising’ will be presenting around the key themes from his book providing a guide to the rise of this exhilarating channel, the impact it has on the digital media space, and what marketers and businesses need to know to succeed.

GETTING EMOTIONAL: HOW TO CREATE WINNING B2B VIDEO CAMPAIGNS VIDEO MARKETING

Award-winning video strategy expert and author, Jon Mowat will reveal why video storytelling is so compelling. He will explain what happens to us mentally and physically when we watch an emotional film, and how we can harness that insight to create winning B2B video marketing campaigns. Come along for an entertaining session full of examples and practical takeaways.

HOW TO BUILD THE BEST EVER MARKETING AND SALES CLOUD COST EFFECTIVELY? SALES & MARTECH KEYNOTE

What is marketing and sales tech? Why do we need it? How do we find the best available?

How can we make it cost effective? How to build the best ever marketing and sales cloud cost effectively? Attend this unmissable presentation from two of the UK’s leading marketing & sales tech experts, Marcus Thrall and Maurice Flynn, citing real case studies followed by Q&A.

FUTURE OF SMARKETING SALE AND MARKETING IN 2020 SMARKETING KEYNOTE

As sales and marketing teams work closer together, this keynote will deliver an insight into where sales and marketing will be by 2020, the road to convergence and how technology, culture and the customer will be the drivers for this merge.

PRE-REGISTER FOR YOUR FREE VISITOR BADGE AT WWW.SMARTERBUSINESSTECHLIVE.COM

SHOW NEWS 3

AI & THE FUTURE OF WORK - HOW DATA WILL PROPEL US FORWARD

BECOMING RECOGNISED AS A SALES PROFESSIONAL

FUTURE ENABLERS

SALES PROFESSIONAL KEYNOTE

Tech entrepreneur, angel investor and advisor Volker Hirsch talks of the meta-themes unfolding today: an exponential increase in the amount of data available, automation climbing to new levels and AI solutions becoming ever more powerful.

How will this impact work in the future?

This session will provide an overview to the Institute of Sales Management, the leading professional body for the Sales Industry. Hear how membership will recognise your status and commitment as an ethical Sales Professional while providing access to a wealth of benefits designed to support ongoing professional development.

HOW TO GROWTH HACK YOUR WAY TO INCREASED SALES: HOW TO START & SUSTAIN A MORE AGILE APPROACH TO GROW A BRAND / BUSINESS AND OPTIMISE YOUR ONLINE MARKETING

PART 1 - ‘TELL YOUR STORY ONLINE’ WORKSHOP DAILY GOOGLE TRAINING

Join the Google Digital Garage team for the latest SEO and SEM tips and intelligence to boost your brand visibility on the world’s most powerful search engine.

EMPOWERING BUSINESS THROUGH AUGMENTED REALITY AND VIRTUAL REALITY

ECOMM ENTREPRENEUR KEYNOTE

Join founder of the UK’s leading e-Commerce ANTONY CHESWORTH EKM platform, EKM.com - powering 1 in 5 of every online shops in the UK, Antony Chesworth, as he shares his story of success and gives his thoughts and ideas on how to build a successful business by doing something you love. Antony’s accolades include Daily Mail Entrepreneur of the Year Award in 2010, Business man of the year, Ecommerce business of the year, Young Entrepreneur of the Year and several other high profile awards.

DON’T CALL US! THE MUST CHANGE TO MEET CUSTOMER EXPERIENCE DEMANDS!

PART 2 - ‘REACH NEW CUSTOMERS ONLINE’ WORKSHOP Unmissable opportunity to hear Founder and Director of the Creative Augmented and Virtual Reality Hub at Manchester Metropolitan University, Dr Timothy Jung, explore the potential benefits of AR and VR for businesses by presenting various cases in different industries including the tourism, entertainment, retail, sports, education and health sectors. Dr Jung will also consider the ways AR/VR will affect how enterprises do business.

STAYING ONE STEP AHEAD WITH COMPETITIVE INTELLIGENCE COMPETITIVE INTELLIGENCE KEYNOTE

UK businesses large and small are moving through unprecedented times; times characterised by volatility, uncertainty, complexity and ambiguity. Join this unmissable Strategic Competitive Intelligence Professionals (SCIP) keynote presentation from two of the UK’s leading competitive intelligence experts, Andrew Beurschgens and Graeme Dixon, as they discuss how businesses can produce the actionable insight to allow their management teams to stay one step ahead.

DAILY GOOGLE TRAINING

In part 2 of the Google training, the Google DG team will be showing you how to attract new customers by optimising your presence on Google, learn to gather consumer insights, and get started with online advertising.

SOCIAL MEDIA STRATEGY FOR BUSINESS SOCIAL MEDIA TRAINING

Confused about where to start with your business social media presence? Join Jo Booth of Social Media Makes Sense for an illuminating overview of the main Social Media platforms (Twitter, LinkedIn, Facebook and more), together with their suitability for different types of business.

ALIGNING MARKETING AND SALES FOR BUSINESS SUCCESS CRM KEYNOTE

CX KEYNOTE

An entertaining, humorous and engaging 25 mins with Industry Cloud Thought Leader, Sales Leadership Expert and #1 social influencer, Ian Moyse who will address customer experience, tech and analytics of CX and telephony.

JOHN CHENEY WORKBOOKS ONLINE LTD

Attend this session with John Cheney, CEO of award winning CRM provider Workbooks, to discover how to build the foundations for sales and marketing alignment to unlock faster revenue growth & higher profitability.

Visit Workbooks Online on Stand D7

WHY IN 2017 IT’S NOT POSSIBLE HOW TO GET YOUR ONLINE TO BUILD A SUSTAINABLE BUSINESS CONTENT VIEWED BY MILLIONS IMPROVING THE EFFECTIVENESS WITHOUT A SOCIAL PRESENCE VIRAL CONTENT KEYNOTE OF MARKETING SPEND Have you ever wanted your content to be seen by AND WHAT YOU SHOULD DO DATA ANALYTICS SOCIAL SELLING KEYNOTE

Fantastic opportunity to hear one of the world’s top social selling experts and co-founder of Digital Leadership Associates, the world’s largest social media management consultancy. Don’t miss Adam Gray as he breaks down the myths surrounding social selling and explains how becoming a social selling expert is well within everybody’s grasp.

ADAM GRAY DIGITAL LEADERSHIP ASSOCIATES

millions of people? In this session Daniel Disney, founder of The Daily Sales, will show you the secrets to building large follower bases, creating awesome content and how to get that content to go viral and viewed by millions.

LINKEDIN FOR LEAD GENERATION SOCIAL MEDIA TRAINING

Are you one of the many businesses that have already experimented with LinkedIn but have found it difficult to make it work to generate leads and create sales? This workshop will show you how to tap the almost limitless power of LinkedIn. Visit Manchester Met on Stand E10

Have you always wanted to know what’s happening on the other side of the screen?

Who is reading what, when, exactly how and in what order?

Join Kate Pringle as she demonstrates how Tilkee can help you achieve just that.

Visit Tilkee on Stand C24

WHAT DO TODAY’S SOCIAL MEDIA GENERATION THINK?

DR TIMOTHY JUNG

GROWTH HACKING KEYNOTE

LIFE’S SHORT SO SPEND IT DOING SOMETHING YOU LOVE

SALES TECH

SOCIAL MEDIA IS OUT OF CONTROL!

AR/VR KEYNOTE

In this practical masterclass, marketing expert, Tanya Hemphill will take you through the stages of how to effectively increase sales on a limited budget and approach marketing in a more innovative way.

HOW DO I GENERATE ULTRA QUALIFIED LEADS WITHOUT DOING ANYTHING?

Join Golden Orb’s TERRY HOGAN GOLDEN ORB LTD Terry Hogan, as he demonstrates Compas, a cloud-based tool allowing marketers to plan, monitor and evaluate marketing activities in one place.

By seamlessly blending actual data with the plan, Compas provides an up to date view of the forecast at all times, saving businesses time and money.

Visit Golden Orb on Stand E7

PRE-REGISTRATION ALSO ENSURES YOU AVOID THE ON-SITE ENTRY FEE!

The Juice Academy – the multi award-winning social media apprenticeship – will invite four current or recently qualified social media/digital marketing apprentices to debate the motion that social media is out of control; two for and two against. The audience will then add their thoughts, via a lively Q&A discussion, chaired by Sandy Lindsay MBE, and will then vote on whether the motion is carried or not.

ON-LINE AND OFF-LINE DATA INTEGRATION TO EMPOWER BETTER CUSTOMER ENGAGEMENT DATA ANALYTICS

Understand the opportunities gained from combining your traditional off-line transactional data with all your digital sources such as web, mobile and social behavioural data.

Visit QBase Data Solutions on Stand E17

IN TODAY’S CONNECTED WORLD, HOW CAN YOU EMPOWER TEAMS TO SELL MORE, FASTER? SALES TECH

Fantastic mini-masterclass from one of the UK’s fastest growing tech companies, Azzure IT, helping attendees to re-imagine what’s possible for their small business.

Today’s smart, integrated, sales solutions can help small businesses maximise opportunities, boost productivity and gain greater business insight.

Visit Azzure IT on Stand G34

4 SHOW NEWS

A PRACTICAL APPROACH TO SOFTWARE IMPLEMENTATION FOR SMES. OPEN THE DOOR TO THE IoT WHOLESALE & RETAIL SOFTWARE PANEL

GLOBAL IT KEYNOTE

AUDREY ODELL ONEFIT SOFTWARE/ LOGMA SYSTEMS DESIGN

RETHINK THE WAY YOU WORK: ADDRESSING THE PRODUCTIVITY CRISIS GLOBAL IT KEYNOTE

Join the OneFit Software Team as they host a feature panel of Wholesale and Manufacturing representatives discussing how they dealt with the adoption of software to support growth.

Visit the OneFit Software Team on Stand D23

DOING BUSINESS AFTER BREXIT INTERNATIONAL / BREXIT

Join this unmissable session from litigation expert John Flint, covering the legal implications for businesses of Britain’s impending exit from the EU.

ROB MUKHERJEE VODAFONE UK

DIGITAL DISRUPTION: FINDING THE BALANCE BETWEEN CUSTOMER SATISFACTION AND TECHNOLOGY MAXIMISATION In this Microsoft UK keynote feature, Dynamics Business Group Lead at Microsoft UK, Chris Rothwell will discuss the effect of digital disruption on SMEs and how businesses can empower their employees and engage their customers, whilst simultaneously optimising their operations and transforming the products and services they offer.

WILL YOU AND YOUR ERP SYSTEM BE READY FOR BREXIT? BREXIT ERP & CRM THEO CLASSEN SIGNUM SOLUTIONS

E-EXPORTING: MAXIMISING EXPORT SALES WITH INTERNATIONAL ECOMMERCE INTERNATIONAL

Fantastic opportunity to hear the Head of NW Regional Business for Vodafone, Rob Mukherjee,discuss the productivity imbalance between the North and South citing their LSE commissioned, ‘Power of Productivity’ report, and explain how businesses can increase their productivity by using technology to unlock new avenues for growth.

SAP’S BEST KEPT SECRET FOR SMB ERP

HOW TO SELECT AND IMPLEMENT THE RIGHT BUSINESS SOFTWARE FOR YOU!

JAMIE STEWART SAP

GLOBAL IT KEYNOTE

An introductory session to the E-Exporting support programme from the DIT NW. Suitable for companies selling products online through multiple channels, both business to business and business to consumer.

SAP is legendary for its success in the ERP marketplace. However, SAP also has another side to its business that is less well known.

THE MANY OPTIONS FOR ACCESSING FINANCE

EMERGING RISKS IN CYBER

SME FINANCING KEYNOTE

CYBER SECURITY IN FINANCE KEYNOTE

Join this fascinating ICAEW keynote as Technical Manager, Mark Taylor, discusses the integral importance of a strong, risk-based approach to cyber security strategy and how you can change your professional service offerings in line with current advancements in business technology.

Visit ICAEW on Stand G38

MARK TAYLOR ICAEW

HOW ARE PROPERTY PROFESSIONALS EMBRACING PROPTECH TO DRIVE SUCCESS? PROPTECH

TERRY & RACHEL LIGHTFOOT TOUCHRIGHT SOFTWARE

’Proptech’ disruptors, TouchRight Software will be showcasing their intelligent property management and reporting solution. Visit TouchRight Software on Stand C27

In this session Signum Solutions will demonstrate how your business can be completely prepared in the new European and global business environment post BREXIT. Visit the Signum Solutions on Stand H20

With over 350 finance providers in the UK, it can be difficult to understand which type of finance will ROBERT RUSSELL suit a business’ stage ICAEW of development. Join this ICAEW keynote to understand the options available and what factors are important in choosing finance. Visit ICAEW on Stand G38

BUSINESS MGT SOFTWARE

Join Sapphire Solutions as they offer practical advice on how to select and implement the right business management or financial software for your organisation. Visit Sapphire Systems on Stand D31

REACHING THE NEW PROFESSIONAL BUYER ONLINE: E-COMMERCE FOR WHOLESALE DISTRIBUTION & MANUFACTURERS WHOLESALE & MANUFACTURING E-COMM

Wholesale, Distribution and Manufacturing companies are at the forefront of digital change now in terms of how they market, sell and interact with customers. This session will highlight the growth and key trends in B2B e-commerce, as well as the opportunities to add value to your customers. Visit Sana Commerce on Stand G18

UNDERSTANDING THE BENEFITS OF CLOUD ERP FOR FAST GROWING SME BUSINESSES ERP & CRM IAN ROBERTSON BRIGHTBRIDGE SOLUTIONS

COMPREHENSIVE, FLEXIBLE, AND AFFORDABLE ERP SOLUTIONS TO INCREASE PROFITABILITY AND EFFICIENCY. PRIORITY SOFTWARE ON STAND G35

Join Ian Robertson from BrightBridge as he details how Cloud ERP enables SME businesses to reduce costs and improve efficiency by performing business critical operations in the Cloud. Visit BrightBridge Solutions on Stand G22

WORLDPAY HAS BEEN A PIONEER IN CARD PAYMENTS, MULTICURRENCY PROCESSING, ONLINE PAYMENTS AND CONTACTLESS, AND IS AIMING TO LEAD THE WAY IN EXPANDING GLOBAL REACH, DATA ANALYTICS AND OPTIMISATION, AND THE EMERGING FIELD OF INTEGRATED PAYMENTS. VIST WORLDPAY UK ON STAND E30

PRE-REGISTER FOR YOUR FREE VISITOR BADGE AT WWW.SMARTERBUSINESSTECHLIVE.COM

SHOW NEWS 5

BEYOND CRM - ENHANCING BUSINESS PERFORMANCE THROUGH JOINED-UP THINKING

DISCOVER HOW ANYONE CAN NOW AUTOMATE EFFICIENT BUSINESS PROCESSES

ERP & CRM

BUSINESS TRANSFORMATION

ALAN MCINTOSH FLOWLENS

Flowlens will demonstrate how businesses in manufacturing, engineering, supply and service have made simple, affordable changes to their systems, and reaped huge performance rewards.

Visit Flowlens on Stand F1

ARNO VAN ROOYEN, CEO AND FOUNDER OF VELOCITY

This session will consider the benefits of automating your workflows to provide the speed and agility required to serve customers better, reduce operating costs and better scale your business. Visit Velocity IT on Stand C41

BUSINESS 4.0. HOW CAN BUSINESSES PREPARE, EVOLVE AND THRIVE IN A NEW WORLD DOMINATED BY AI? ARTIFICIAL INTELLIGENCE

RETAIL E-COMM

Drawing on the experience of a well-known online consumer goods retailer. The case study highlights the benefits of integrating eCommerce with SAP Business One ERP software. Visit LAKE Financial Systems on Stand C34

YOUR DATA SPEAKS VOLUMES. ARE YOU LISTENING? DATA VISUALISATION

PETER ROBINSON ENTADATA

KATIE KING ZOOLIKERS

It’s time to end data silence, and find out what your data is telling your business. Drive insight discovery with the data visualisation app that anyone can use. Visit Entadata on Stand H32

Join AI expert, Katie King, as she looks at the impact the AI revolution is having on all business functions, and the actions which companies can take today to survive and thrive.

ERP & CRM

GLOBAL IT KEYNOTE

A mustattend session, David Turner, Senior Marketing Director at Oracle NetSuite, will set out the lessons learned from nearly 20 years in the Cloud, focusing on how SMEs can use the Cloud to drive growth, internationalisation and innovation. Referencing examples from across industry, this will be a visionary but practical explanation of the influence and potential of Cloud software to revolutionise your business.

DAVID TURNER ORACLE NETSUITE

GEORGE MORTON AZZURE IT

In this session, Azzure IT will demonstrate, with Microsoft Dynamics 365, how the next generation of smart, Cloud applications are connecting people and processes like never before.

Visit Azzure IT on Stand G34

STREAMLINING DYNAMICS NAV WITH nHANCED NAV ERP & CRM

Would you like to see what Dynamics NAV could do for your business? Join The NAV People, for this master demo and see how you can get the most from this software. Visit The NAV People on Stand E33

USING THE WORDS INACCURATE, EXPENSIVE AND CUMBERSOME A LOT? THERE’S A BETTER WAY

AS YOUR BUSINESS GROWS, HOW CAN YOU CONNECT PEOPLE, PROCESSES AND INSIGHT LIKE NEVER BEFORE?

FROM START-UP TO GLOBAL ENTERPRISE - HOW CLOUD SOFTWARE DRIVES GROWTH AND INNOVATION

CASE STUDY: DELIVERING INTEGRATED ECOMMERCE WITH SAP BUSINESS ONE AND MAGENTO

CLOUD ACCOUNTING CX ONEFIT SOFTWARE IN USE. VISIT STAND D23

WHY DO WE WANT TO ESCAPE REALITY? EXPLORING ALTERNATIVE REALITIES (VIRTUAL REALITY, AUGMENTED REALITY, MIXED REALITY) DISRUPTIVE TECHNOLOGIES

Nicky Wilkins, Head of Customer Engagement at the pioneering accountancy software firm Symmetry, touches on the vital points that are hindering business development day in and day out. Visit Symmetry / bluQube on Stand G37

BUSINESS EXPANSION - HOW DOES AN SME FINANCE TEAM THRIVE AND ADD VALUE? FINANCIAL MANAGEMENT

IS AMAZON A FRIEND OR FOE TO THE UK WHOLESALE DISTRIBUTION SECTOR? WHOLESALE TECH

FINANCIAL SOFTWARE SOLUTIONS IN THE CLOUD GIVE SMES ‘THE BEST FOR LESS’ CLOUD FINANCE

MARK THORNTON MAGINUS SOFTWARE SOLUTIONS

How can traditional wholesalers compete against low prices and super-fast delivery?

Mark Thornton of Maginus Software, will explain how he feels UK wholesalers need to step up and fight back. Visit Maginus Software Solutions on Stand G20

Brovanture will show how true Cloud/SaaS solutions eliminate the traditional challenges of on-premise solutions to give finance and businesses the muchneeded security, flexibility and confidence GUILLAUME SLEE to grow and take on BROVANTURE new challenges.

Visit Brovanture on Stand H31

JEFF COGHLAN MATMI

Join the extremely entertaining tech expert and founder of Matmi, Jeff Coghlan, as he discusses how the rise of VR, AR, MR, AI & social media are changing our reality & enabling people to see things differently allowing them to create other realities to share with others.

PRE-REGISTRATION ALSO ENSURES YOU AVOID THE ON-SITE ENTRY FEE!

In this session, Mark Cracknell of HAYNE Solutions will explain how businesses can overcome some of the financial reporting complexities associated with expansion.

Visit HAYNE Solutions and LucaNet on Stand F50

R&D TAX CREDITS HOW TO MAKE THE MOST OF THEM R&D TAX CREDITS

In this session, William O’Brien will be talking about R&D tax credits and how to make the most of them as a UK SME and challenging companies that don’t think they qualify to think again.

Visit WOCO on Stand G39

6 SHOW NEWS

HOW 3AAA APPRENTICESHIPS ARE DEVELOPING FUTURE IT AND SOFTWARE SKILLS IN THE WORKPLACE DIGITAL IT APPRENTICESHIPS

THE IMPACT OF ARTIFICIAL INTELLIGENCE AND MACHINE LEARNING ON SME/MID-RANGE ORGANISATIONS GLOBAL IT LEADER KEYNOTE ANDY STANFORD-CLARK IBM

We are delighted to announce Prof.

Andy Stanford-Clark, IBM’s CTO for UK and Ireland, will be delivering a visionary keynote about the accelerating move to Cloud infrastructure for enterprises of all sizes. He will also talk about the new era of “cognitive” computing, and will demonstrate how IBM’s Watson technologies can be used to quickly add value to various functions within your company.

UNDERSTANDING ANONYMISATION AND THE ANONYMISATION DECISION-MAKING FRAMEWORK

Listen to Richard Irons, Chief Operations Officer of one of the largest independent training providers across the UK, talk about how they are using their industry-leading IT training to make sure businesses have the skills they need to remain competitive, secure and efficient.

CYBER SECURITY: DON’T DIS’ THE HUMAN! THERE’S [ALMOST] NO SUCH THING AS USER ERROR

THE SEVEN DEADLY SINS OF SME CYBER SECURITY

MACHINE LEARNING: APPLICATIONS IN IMAGE ANALYSIS

A BRIGHTER FUTURE FOR DIGITAL IT APPRENTICESHIPS, APPRENTICESHIP REFORMS, FUNDING AND DELIVERY

CYBER SECURITY

Mark Pegram from Sanitas Data Security talks though the 7 key things that SMEs are generally not doing, or doing wrong, to keep themselves secure or compliant. Learn why these failings can be dangerous and how to put things right if you recognise yourself as a sinner. The content of this presentation is based on the findings of 5 years implementing cyber security within SMEs and assessing SMEs for cyber security assurance purposes across a wide range of sectors.

IN SECURITY: HOW A FAILURE TO ATTRACT AND RETAIN WOMEN IN SECURITY IS MAKING US ALL LESS SAFE AND WHAT TO DO ABOUT IT

BCS SKILLS KEYNOTE

Unmissable opportunity to hear the BCS Head of Apprenticeships, John Pritchard, who will be presenting on both days providing a complete overview of the new Digital IT Apprenticeships Standards and the opportunities these will bring to SMEs.

GENDER DIVERSITY

JOHN PRITCHARD BCS

DR DANIEL DRESNER THE UNIVERSITY OF MANCHESTER

SERVICE COSTING – THE HOLY GRAIL OF SERVICE MANAGEMENT BCS SERVICE MANAGEMENT – EXPERT SESSION

BCS Author John Sansbury talks on how very few IT departments have any idea how much it costs to deliver value through services to the organisation.

Yet without this understanding, how can decisions be made on which services provide best value, when to retire a service, whether to outsource the service or whether or not it is even viable to maintain the service?

DATA SCIENCES INSTITUTE from UNIVERSITY OF MANCHESTER FEATURE PROGRAMME

We are delighted to welcome a series of three keynote presentations from the University of Manchester - Data Sciences Institute providing latest intelligence with respect to Data Privacy, Cyber Security and Artificial Intelligence.

Visit Data Sciences Institute on Stand G17

GETTING TO GRIPS WITH CYBER CYBER SECURITY KEYNOTE VINCE WARRINGTON UK CYBER SECURITY FORUM

JANE FRANKLAND CYBER SECURITY CAPITAL

In this keynote session, cyber security expert and tech entrepreneur, Jane Frankland, explains the unique differences between men and women in terms of risk and behaviour and why increasing the numbers of women in cyber security really matters.

A DELVE INTO OFFICE 365 SOFTWARE DEMO

JOHN SANSBURY BCS AUTHOR

An opportunity to hear from one of the UK’s leading cyber security experts about what the future holds for the continuing protection of the SME community representing the UK Cyber Security Forum, Vince Warrington will provide an insight into the scale of the cyber problem; why your business is a target; and what you can do to keep your company safe.

Join this session covering the Office 365 Product Suite showing the differences between the packages available and an overview of the products they contain, and how they add value to SMEs. Visit Medhurst on Stand H27

UNDERSTANDING THE CURRENT EMAIL THREAT LANDSCAPE EMAIL SECURITY

Web and email security experts, Topsec, will explore the current threats within the email landscape including the ever evolving ransomware, locky and phishing. Plus provide tips on best practice and advice on how to keep your network and employees safe from hackers.

Visit Topsec Cloud Solutions on Stand H35

PRE-REGISTER FOR YOUR FREE VISITOR BADGE AT WWW.SMARTERBUSINESSTECHLIVE.COM

SHOW NEWS 7

CYBER-CRIME: MANAGING THE ENSURING CONTINUITY OF THREAT WITHIN - YOUR EMPLOYEES CLOUD BASED CYBER SECURITY FOR SMES KEYNOTE (SAAS) SOFTWARE EDWARD WHITTINGHAM BUSINESS FRAUD PREVENTION PARTNERSHIP

EASY STEPS TO SMART DATA/ INFORMATION FLOW IN YOUR BUSINESS

SOFTWARE CONTINUITY

For End Users of business critical applications, the importance of protecting software has never been greater. Join SES as they explain how you can ensure the continuity of your SaaS software.

Visit SES - Software Escrow Solutions on Stand E21

DIGITAL DISRUPTION AND CO-CREATION – OPPORTUNITY FOR SMES DIGITAL DISRUPTION KEYNOTE RAMANA RAMAKRISHNA FUJITSU

Former police officer, qualified solicitor, and founder of Business Fraud Prevention Partnership, Edward Whittingham, will explain some of the keys risks facing SMEs at present and why you should worry less about the cybercriminals, and more about your employees.

Visit the FSB on Stand D37

DATA MANAGEMENT

EVER GET THE FEELING YOU ARE PAYING TOO MUCH FOR YOUR MICROSOFT LICENSING SOFTWARE PROCUREMENT

Join ValueLicensing as they show you how to save on your Microsoft licensing procurement.

Discover how ValueLicensing saved its customers £15M+. Visit ValueLicensing on Stand G33

WHY TRADITIONAL IT SECURITY IS NO LONGER FIT FOR PURPOSE CYBER SECURITY

Join Andrew Tsonchev, Director of Cyber Analysis at Darktrace, world leader in Enterprise Immune System technology for cyber security. Explaining how new machine learning based technologies are being deployed to secure against threats that have bypassed traditional controls. Visit the Darktrace on Stand G12

BCS CYBER SECURITY EXPERT SESSION

Join BCS Cyber Security expert, Andy Taylor, as he analyses the effectiveness of cyber security qualifications in actually reducing the likelihood of an ANDY TAYLOR organisation suffering BCS AUTHOR a future cyber incident?

Visit the BCS on Stand H2

Fantastic opportunity to hear Ramanan Ramakrishna, MIS Head of Service Innovation & Portfolio for EMEIA at Fujitsu, as he discusses the evolution of the Digital Disruption, how to address it and the opportunity for SMEs to benefit from this through effective co-creation.

“CLOUD: THE NOW AND THE FUTURE” BCS CLOUD COMPUTING EXPERT SESSION

Join BCS Cloud expert, Clive Longbottom, as he address what the status of Cloud computing is today and looks at where it is likely to move to in the short, medium and long term future.

Visit the BCS on Stand H2 CLIVE LONGBOTTOM BCS AUTHOR

IT ASSURANCE - HOW RELIABLE IS YOUR IT AND DOES IT COMPLY WITH THE REGULATORY FRAMEWORK?

CLOUD ERP

CYBER SECURITY

BCS IT ASSURANCE EXPERT SESSION

Join BCS IT Assurance expert, Dr John Mitchell, as he explains in non-technical terms, how SMEs can seek assurance that they conform with the regulatory framework without laying out large amounts of cash.

Carl Henriksen, CEO of OryxAlign, as he discusses the necessity for businesses to move away from a reactive attitude towards IT security relying on anti-virus/malware applications combined with a perimeter firewall to defend their corporate network, and adopt a proactive approach. Visit OryxAlign on Stand J22

WHAT DOES MOVING TO THE CLOUD MEAN?

SIMPLIFYING CYBER SECURITY FOR THE SME: POLICIES, PROCESSES AND TECHNICAL CONTROLS DARREN KEWLEY PROTOS NETWORKS

THE FUTURE OF THE INTERNET OF THINGS (IOT) IN MANUFACTURING

Business relevance, What does it mean for PAUL STEAD me? What is it?

SAP IT Relevance, Is it secure? Is it ready? Unmissable opportunity to join Paul Stead, Vice President for the SAP Digital Office as he analyses what moving to the cloud really means for your business.

SO YOU WANT TO ‘DO’ DIGITAL? FOUR CORNERSTONES TO SUPPORT YOUR DIGITALISATION EFFORTS

IoT IN MANUFACTURING

Datawright’s Dave Cann (Consultant) will discuss the opportunities that IoT can bring for SME manufacturers. In an industry where time is money, the IoT provides huge possibilities to streamline processes and maximise production yields in manufacturing.

Visit Datawright on Stand H36

DIGITAL TRANSFORMATION

Are you one of the many SMEs confused about IT security? Have you heard terms such as phishing, encryption, ransomware, data breaches, botnets and GDPR, but you’re not sure what it all means to your business? If so, this is the session for you.

Visit Protos Networks on Stand H33

SAM ROUTLEDGE SOFTCAT PLC

A NEW ERA OF CYBER THREATS: THE SHIFT TO SELF-LEARNING, SELF-DEFENDING NETWORKS CYBER SECURITY

CARL HENRIKSEN ORYXALIGN

CAN QUALIFICATIONS STOP CYBER INCIDENTS?

This session will discuss the flow and solution to a successful transition from disconnected ‘silos’ of data to a centralised, easy to access repository that streamlines data and communication within the business. Visit Clockwork IT on Stand G32

Attend this session with Softcat CTO, Sam Routledge, to understand the four cornerstones that should underpin your digital strategy, without which your transformation will be slower, harder and more expensive.

PRE-REGISTRATION ALSO ENSURES YOU AVOID THE ON-SITE ENTRY FEE!

HOW TO AVOID EXPENSIVE IT MISTAKES & GET THE BEST RETURN ON YOUR INVESTMENT BUSINESS MGT SOFTWARE

Managing Partner at In Cloud Solutions, Caroline Atkinson, gives valuable pointers on how to choose tech partners you can trust while also gaining valuable insight into your own processes. Visit In Cloud Solutions on Stand J20

CYBER SECURITY: UNDERSTANDING YOUR TARGET RISK CYBER SECURITY

In this session, Probrand will explore the hallmarks of considering your risk, and identify where you can improve your Cyber Security through better defences, better training, and better policy.

Visit Probrand on Stand H25

A TALE OF MANY CLOUDS CLOUD & HOSTING

Unmissable opportunity to hear Zen’s Head of Cloud & hosting, John Lyons, share his experience of working with mid-size businesses who probably face similar challenges to you, whilst presenting the pros & cons of different cloud strategies agnostic from suppliers or technology partners.

3aaa Apprenticeships 42Gears Mobility Systems Accordant Solutions Limited Akero Labs Ascarii Assimil8 Azzure IT Balloon One Ltd BCS, The Chartered Institute for IT Bdaily BOOST- Lancashire’s Growth Hub BrightBridge Solutions Limited Brovanture Bureau van Dijk Cheshire and Warrington Growth Hub CIM Clockwork IT Ltd Codestone Cumbria Business Growth Hub Darktrace Datawright Ltd DEM Machines Department for International Trade Depositphotos Differentia Consulting EKOAPP Entadata

EventStop Fissara Limited Flowlens FSB, Federation of Small Businesses GM Business Connect Magazine Gnatta Golden Orb Ltd Greater Manchester Business Growth hub Greater Manchester Chamber Growth Street HAYNE Solutions and LucaNet HighCloud Solutions HOSPITALITY Guaranteed ICAEW Business Advice Service (BAS) ICC Managed Services Ltd In Cloud Solutions Institute of Sales Management iPresent Jungle IT LAKE Financial Systems LamasaTech Ltd Liverpool City Region Local Growth hub LK Translations Ltd Logma Systems Design Maginus Software Solutions Ltd

HOT THEMES E-MAIL MARKETING SALES TECHNOLOGY ENTERPRISE RESOURCE PLANNING (ERP) MARTECH CLOUD COMPUTING FINANCIAL MGMT BIG DATA RETAIL TECH BUSINESS MANAGEMENT SOFTWARE SOCIAL SELLING CYBER SECURITY MARKETING AUTOMATION CRM MANAGED SERVICES INVENTORY & SUPPLY CHAIN BUSINESS INTELLIGENCE DIGITAL SKILLS IT INFRASTRUCTURE SEO/SEM ASSET MGMT DATA & ANALYTICS REMOTE WORKING DIGITAL MARKETING CONTENT MARKETING CIM HOSTING ARTIFICIAL INTELLIGENCE WAREHOUSE MGMT ONLINE ADVERTISING ORDER MANAGEMENT MULTI-CHANNEL UNIFIED COMMS SAAS

Make I.T. Simple Manchester Metropolitan University Marketing Stockport Medatch UK Ltd Medhurst Meltwater MEN Media MMC Learning MySalesApp North West Cyber Security Cluster Ochiba Business Solutions Ltd OneFit Business Software OrderWise OryxAlign Oxford College of Marketing Peak Pink Lizard Promotions Prerogative Ltd Priority Software Probrand Professional Academy ProSKU Protos Networks PSDC Ltd Qbase Effective Data Sales-Ai Incorporated Sana Commerce

Sapphire Systems SES - Software Escrow Solutions Signum Solutions Limited Social Media 92 Spray Marketing Symmetry The Headshot Guy The Juice Academy The NAV People The University of Manchester Tikkety Tilkee Topsec Cloud Solutions TouchRight Software TripBuilder Pro University of Salford ValueLicensing.com Velocity IT Vision33 Webroot WinMan ERP Software WOCO Limited Workbooks CRM Worldpay UK Yorkshire Enterprise Network Zymplify

Supporting Industry & Media Partners

GDPR NETWORK MGMT CYOD ERP COLLABORATIVE SOLUTIONS LINKEDIN BESPOKE SOFTWARE GOOGLE DIGITAL GARAGE VIRTUALISATION E.COMMERCE LEAD CONVERSION DATA CENTRES EMAIL MGMT WHOLESALE TECH EPOS MANUFACTURING AR/VR & AI DATA SOLUTIONS & ANALYTICS COMMUNICATIONS GOOGLE ADWORDS DIGITAL TRANSFORMATION IT PROCUREMENT PLANNING & BUDGETING SERVICE INDUSTRY TECH WORKSHOPS HR MGMT CX & CUSTOMER SERVICE SUPPORT SERVICES TWITTER PROFESSIONAL SERVICES SOCIAL MEDIA PAYMENT SOLUTIONS COMPETITIVE INTELLIGENCE

IoT CUSTOMER ENGAGEMENT ACCOUNTANCY SOFTWARE CYBER ESSENTIALS APPRENTICESHIPS COMPLIANCE SOFTWARE DESIGN LEAD GENERATION OFFICE 365 MACHINE LEARNING SOFTWARE LICENCING WORKFLOW AUTOMATION HIGH-PERFORMANCE APPS CLIENT RELATIONSHIP MGMT DATA ANALYTICS BUSINESS CLINICS CONTENT MANAGEMENT TRANSPORT & LOGISTICS MGMT ORDER CONVERSION

WEB SECURITY PANEL SESSIONS GROWTH HACKING PROJECT MANAGEMENT IT MANAGEMENT FACEBOOK SOCIAL MEDIA STRATEGY CONTENT STRATEGY TECH FINANCE REPORTING & FORECASTING B2B or B2C GAMIFICATION BYOD OMNICHANNEL ERP SOLUTIONS PRODUCTIVITY SOLUTIONS USER EXPERIENCE DATA INTEGRATION SALES & MARKETING ALIGNMENT

VISIT FOR BOTH DAYS! BOOK AN OVERNIGHT STAY IN A LOCAL HOTEL UK Industry Events Ltd Floors 1/2 Unit 4, The Mews 53 High Street, Hampton Hill Middx, UK TW12 1ND Tel: +44 (0) 203 829 6060 www.smarterbusinesstechlive.com

TSC Hotel & Venues are the official hotel booking agency for the Smarter Business Tech LIVE expo

Booking accommodation for the show couldn’t be easier

Please go to www.smarterbusinesstechlive.com and click the ‘Visit’ tab for further information

*All information correct at the time of print. For full list of exhibitors and profiles, product information and to arrange meetings, please visit the website.

EXHIBITORS