COMPLIMENTARY HENDY GROUP MAKES LIFE-SAVING INVESTMENT IN DORSET IS HEALTH THE MISSING PIECE IN ESG? DOLPHIN CENTRE UNVEILS PIONEERING PLANS FOR WORKERS WHAT IS YOUR BUSINESS DOING TO TACKLE ENVIRONMENTAL, SOCIAL & GOVERNANCE (ESG)? PARVALUX TO ACHIEVE NET ZERO CO2 WITH A NEW HQ & PRODUCTION FACILITY DORSET CHAMBER OF COMMERCE AND INDUSTRY OFFICIAL BUSINESS MAGAZINE | ISSUE 44, SEPTEMBER 2022 ISSN 2752-6313 (Print) | ISSN 2752-6321 (Online)
Ian Girling Chief Executive Dorset Chamber
Contents 05 Meet ESG and IoT: The perfect partnership 06 Sustainability: the buzz word but have you done anything about it yet? 08 Programme for growth: businessesboostinginDorset 11 President’s Column 13 OnBuy appoints new Marketing Director in a bid to become a household name 14 atinspirationalathleteParalympicdeliversspeechDirectors’Lunch 17 QuoStar partner with the Cherries 19 Does Socially InvestingResponsibleexist? 20 Member benefits 22 Hendy Group makes investmentlife-savingpotentiallydefibrillatorinDorset 25 New Faces, New Places 26 ChambersAssociated 30 New Members 32 Adapting to hybrid working in 24 hours 33 Dorset hospice charities abseilsuccessfulcelebratefundraisingcollaboration 34 An introduction to key PromotermetricscustomerandNetScore 35 Co-op members raise £1,200 for the siblings 36 Frettens recruits new team members 38 Dolphin Centre unveils plans for pioneering coworking space 40 announcedGreendaleas finalists in the South Coast Property Awards 42-43 rates/InternationalMembership 44 Is health the missing piece in ESG? 46 Events and training 47 Social Diary 49-54 BusinessDorsetDirectorySCANTOREADONLINE Parvalux gears up to achieve net zero CO2 in 2023 with a new HQ and production facility4 Hello and a warm welcome to our September edition of Dorset Business Focus. This month we are shining a light on ESG – short for environmental, social and governance. This is essentially a set of principles by which a business’s accountability and transparency as well as its impact on society and the environment is measured.
more news online - www.dorsetchamber.co.uk/news 3 DORSET BUSINESS FOCUS / WELCOME DESIGN, PRODUCTION AND SALES Production Manager Ben Pulford ben@pulfordpublicity.co.uk Lead Designer Louis louis@pulfordpublicity.co.ukPulford Media Sales Mark Beechey 01202 941 465 01202 893430 www.pulfordpublicity.co.uk Chamber House, Acorn Office Park Ling Road, Poole, Dorset BH12 4NZ T. 01202 714800 W. www.dorsetchamber.co.uk EDITORIAL Hayley Moore hayley.moore@dorsetchamber.co.uk
This is becoming an increasingly important issue and something we encourage all businesses to start thinking about and fits with our Dorset Chamber vision ‘Creating better lives through business’. As investors become increasingly ethically aware, businesses need to increasingly demonstrate their commitment to the principles of ESG. As businesses recruit and effectively market themselves when recruiting, potential employees are placing greater focus on working for a socially responsible business. At a time when the true impact of climate change is becoming clear, businesses need to act responsibly and do all they can to reduce their carbon footprint. Beginning in October, we are working with both BCP and Dorset Councils to offer a range of workshops, free of charge and open to all businesses, that will focus on the practical steps businesses can take to begin their ESG journey. These workshops will cover issues such as governance and ethics and wellbeing of staff, with several sessions focusing on various topics around net zero – beginning with an environmental policy, carbon offset, making our buildings more efficient and electric vehicles and chargers. Watch this space in our newsletter and our website for more information. I’m also very keen to hear from our members and showcase best practice in these areas so if you are taking positive steps in these areas, please do let us know.
DORSET BUSINESS FOCUS / NEWS 4 September 2022 | Dorset Business Focus /dorsetchamber @DorsetChamber/company/dorset-chamber/
Completion in 2023 The cost of developing the Cabot Lane site represents a significant investment by Swiss parent company, maxon, which acquired Parvalux in December 2018.
www.parvalux.com
Achieving a low environmental impact has been at the forefront of the build. In preparation of the site’s subbase, 7,000 tonnes of bricks and concrete were recycled from the site’s existing structures.
Parvalux have been based in Dorset since 1957, with headquarters on Wallisdown Road, Bournemouth, since 1961. In response to record demand for Parvalux drive products and a long-held desire to improve production efficiency and sustainability, it has begun construction of a multi-million-pound headquarters and production facility.
Composite panels were selected for their thermally efficient properties, an important component in insulation and management of internal temperatures. Manufactured in the UK, at facilities powered by 100 per cent renewable energy, the panels feature a hybrid insulation core which is HCFC, CFC and HFC free. Panels were cut to size at the manufacturer to eliminate onsite building waste.
Surplus energy will also be fed into over 50 electric vehicle charging points. These will be available free to staff to encourage the switch to electric vehicles to support CO2 emission reductions.
It is anticipated that the new HQ and production facility will be fully operational by mid-2023, and the overall building design can facilitate modular extensions for up to 160,000m2 that will support decades of future expansion for Parvalux within the Cabot Lane location, which ensures their long-term commitment to the area.
Energy systems A solar energy solution with over 1,500 PV panels is situated on the factory roof. These PV panels result in a 610 kWp photovoltaic supply to provide 607,800 kWh per annum. With the facility expected to use 584,000 kWh per annum, a surplus of over 23,000 kWh will be fed into operational use reducing that drawn from national grid renewable energy suppliers.
The drive to net zero An A+ rating under the UK government’s evaluation system means that a building is considered carbon neutral or net zero. The new building, with its carefully selected materials and energy systems, works in conjunction to achieve -5 A+ rating, meaning it performs five points better than carbon neutral, a rating that Parvalux is proud to be able to show.
Parvalux gears up to achieve net zero CO2 in 2023 with a new HQ and production facility
Doug Sheppard, Parvalux’s managing director, said: “Sustainability is key to what we do as an electric motor manufacturer and our new headquarters have been designed to be carbon neutral with one of the largest photovoltaic (PV) arrays fitted to a single building in the local area and potentially the South of England.
The new building will provide some 86,000m2 of building space on an 8.75-acre brownfield site, previously occupied by Siemens and Barclays. It is anticipated that the new HQ and production facility will be fully operational by mid-2023.
“Our team comprises more than 200 people over three sites. This new facility will bring us together into a single location and facilitate decades of future expansion whilst enabling us to remain at net zero emissions.”
Heating and hot water systems will utilise air source heat pumps that take heat from the air to provide sustainable heating to the facility.
“This system will generate the electricity required to heat and light the whole building.
Building design The building has been designed in conjunction with Parvalux by Lionel Gregory, Poole based designers and architects, and built by Jade Aden, Poole based commercial construction contractors. Both were given the challenge to design a modern, visually stunning, functional plant using energy efficient materials, and to build using sustainable materials as much as possible, with techniques to produce minimal waste. Parvalux selected a final design that included low impact composite panels, energy efficient lighting, and the biggest roof-mounted solar panel array in the area.
Glass panels with efficient heat retention and energy performance are blended into the design giving the building a modern, visually stunning look while creating an impressive working environment for employees. As well as being flooded with natural light, the building will feature energy efficient LED lighting with increased lifetimes compared to older fluorescent lighting to minimise environmental impact.
• Enabling hotdesking and flexible work practices
A successful ESG strategy covers the three main pillars of sustainability: Environment, Social, and Governance. The purpose of an ESG strategy is to demonstrate the environmental, social, and governance factors that your organisation believes to be intrinsically important to consider within your current and future business operations. What does it actually mean in real business operational terms?
• Carbon footprint
more news online - www.dorsetchamber.co.uk/news 5
Going forwards, companies will be subjected to an increasing set of non-financial reporting requirements, including disclosing their ESG impact.
• Ensuring compliance with legal occupation requirements
Setting an ESG strategy
• Reducing energy consumption by ensuring energy is only used when spaces are occupied
Using IoT technology is a great way to get started with ESG, helping you to collect accurate data and improve your rating.
• Water quality and usage
Importantly, Foresolutions’ IoT platform brings all of this data into a single place so that performance can be traced with accuracy. It is easy to see whether or not a company is hitting its targets, or if steps need to be taken to improve efficiency.
• Is the working environment comfortable for the majority of the workforce?
How can IoT enhance ESG performance?
• Facilitating social distancing by using smart alerts to avoid overcrowding ESG and IoT: why wait? ESG issues are becoming an increasing priority across the world, and regulation is constantly encouraging us all to become more sustainable.
• Energy efficiency
ESG is a global initiative that helps stakeholders understand the impact their business has on the environment, how it benefits society, and how its governance structures ensure transparency about risks and opportunities.
• How accurate is any of the data that you are recording in these areas?
• How much energy is the business consuming?
• Is the energy utilised from renewable sources, or from fossil fuel?
• How quickly can you detect a potential incident?
Real-time occupancy monitoring can also help to improve ESG performance in a variety of ways:
www.foresolutions.co.uk
• How can I demonstrate that my business is proactively reducing its carbon footprint?
Let’s break it down into some areas we can actually review and measure:
In today’s global arena, setting an ESG strategy is seen as an important benchmark for how responsible organisations operate.
How does IoT help with ESG data collection?
Smart electrical sockets are a simple yet innovative piece of tech that have two clear outcomes. Firstly, they indicate whether the power delivered to the socket is from renewable energy sources or fossil fuels, which can influence your decisionmaking on when to use that power source. Secondly, they can cease delivering electricity to devices that are not being used. This is a relatively simple way to lower carbon footprint and reduce costs.
ESG (or Environmental Social Governance to give it its full title) is perhaps a term you’ve not yet come across, or maybe you’re in the early stages of applying better measures to understand exactly how sustainably your business is operating. Whatever stage you’re at in the journey, the fact is, the concept is here to stay, with government initiatives and growing consumer pressure for businesses to lead the way with a more conscientious approach to their operations.
As we’ve mentioned already, IoT not only allows key ESG metrics to be tracked, but can also help to enhance performance across key environmental, social and governance factors.
• Indoor air quality
How well does your business stack up against environmental, social and governance (ESG) criteria?
• How good is the air quality on site?
• Is all the energy consumption necessary?
IoT (The Internet of Things) connectivity allows us to monitor and report on things that we couldn’t before. ESG metrics can be measured and collated with precision with IoT sensors, including:
So what is ESG?
Meet ESG and IoT: The partnershipperfect
For example, using IoT sensors to monitor indoor air quality is an easily quantifiable way to optimise occupant health, wellbeing and productivity. Smart alerts can notify you when key air quality parameters deviate from their optimal zone, so that steps can be taken to maintain a healthy indoor environment.
• Waste management
DORSET BUSINESS FOCUS / NEWS 6 September 2022 | Dorset Business Focus /dorsetchamber @DorsetChamber/company/dorset-chamber/ It’s a complex area and there’s pressure on all businesses to implement fundamental changes which can be daunting. But there are many positive benefits of an increased ESG/sustainability focus that you can use to develop your organisation positively: • Increased customer satisfaction • Reduced costs and wastage • Ensure long-term business resilience • Increased stakeholder confidence • Better and affordable access to financial resources • Enhanced corporate reputation Embedding sustainability into your business is a marathon not a sprint, but the impact of ensuring your staff and systems adopt it within all aspects of the organisation can only help to drive the benefits above and more. According to a 2022 Customer Attitudes and Behaviours around Sustainability survey, customers score companies highly on sustainable packaging, reducing waste and a product’s low carbon footprint. Ethical working practices are also on their radar. SGS United Kingdom Ltd has identified five steps to help businesses review their sustainability strategy and make positive changes. 1. Formation of your ESG strategy 2. Review energy usage, emission levels and identify improvement opportunities 3. Implement changes 4. Develop your sustainability report 5. Publicly disclose your successes and achievements SGS Academy offers courses to businesses to increase their knowledge of sustainability and how to implement an ESG framework for their business. www.sgs.co.uk youtheSustainability:buzzwordbuthavedoneanythingaboutityet? You’ve heard the word sustainability mentioned over the last few years, but have you really taken it into the heart of your business? Is your strategy anchored by sustainability?
more news online - www.dorsetchamber.co.uk/news 7
boostingforProgrammegrowth:businesses in Dorset
Dorset Chamber’s Ian Girling said: “Dorset is home to 52,000 businesses and they are facing a unique economic storm that tests the mettle of even the most proficient of senior management teams.
Business Growth Groups – aimed at businesses with up to 250 staff and fully funded – is being delivered by Dorset Chamber in partnership with Dorset LEP.
Free to attend, the online programme explores a range of key themes that could make a positive difference for participants and the companies they are responsible for.
R unning a business in good times is difficult enough let alone being at the helm during the current storm of economic challenges from record inflation to acute labour shortages.
Topics cover growth strategies, financial resilience, recruitment and retention, leadership and management and net-zero solutions to address climate breakdown.
Now, to help business owners, directors and senior managers in Dorset better steer through rough waters, a special support programme has been unveiled.
“Firms, however well run they are, and having emerged intact from the pandemic, must deal with difficult challenges which require the same kind of resilience.
“We are also keen to welcome businesses with an interest in automation, ‘one health’, net zero and businesses that are growth ready.” To express an interest, please click groups-form/dorsetchamber.co.uk/business-growth-https://
With a limit of 12 participants, each session will provide the opportunity to discuss and share thoughts on general issues facing businesses.
In partnership with Dorset LEP, the Business Growth Groups programme will help business owners, directors and senior managers better steer through these rough waters
Ian added: “The programme is open to businesses in all sectors and we particularly welcome applications from businesses in marine, maritime, advanced engineering, manufacturing, defence and security, agritech, aquaculture and digital health and care.
GROWTH PROGRAMME:
DORSET BUSINESS FOCUS / NEWS 8 September 2022 | Dorset Business Focus /dorsetchamber @DorsetChamber/company/dorset-chamber/
“From the corrosive impact of inflationrecord-high(10.1%) on profitability and staff salaries, along with supply chain issues, acute labour and skills shortages, talent poaching, rising borrowing costs and a flatlining UK economy, compounded by Russia’s invasion of Ukraine causing all sorts of negative consequences from energy prices to trade, the headwinds keep on coming.
There will also be an opportunity to attend a specific session around business growth potential through international trade and advice on how to take those first steps in exploring new markets.
Each participant will have two confidential, virtual one-to-one sessions to help focus on the challenges and opportunities within their businesses and ensure they get the most from the programme.
Dorset Chamber, led by Chief Executive Ian Girling, pictured, is partnering with Dorset LEP to deliver a special growth support programme for business owners, directors and senior managers. Business Growth Groups, being held virtually, is aimed at businesses with up to 250 staff and is fully funded, meaning free participation.
“In partnership with Dorset LEP, the Business Growth Groups programme will help business owners, directors and senior managers better steer through these rough waters.”
10 September 2022 | Dorset Business Focus /dorsetchamber @DorsetChamber/company/dorset-chamber/
How firms can tackle the rising cost of doing business
We’re all now familiar with the cost of living crisis – how households are struggling to keep up with bills and afford the rapidly rising cost of food, fuel and other essentials.
There’s some good news though – installing a smart meter is a positive step in taking control of business outgoings. Once installed, energy readings will be sent directly to the supplier, bringing an end to estimated bills.
Without good governance, your company is operating on a wing and prayer. With good governance, it is an agile, unified unit on a well-defined path to achieve shared business goals.
‘G’aboutpassionateamtheinESG
The current price inflation is one of many impacts of the Covid-19 pandemic, which interrupted supply chains, clogged manufacturing, and created the global delays that are being seen years later.
President’s Column by Caron Khan
While most of the attention seems to be on Environmentaltheand Social pieces of the ESG puzzle, for me good governance — the ‘G’ in ESG — comes before all else. Governance drives company culture and sets performance standards across the organisation. It determines the effectiveness of your day-to-day operations and takes a long-term view to inform effective and consistent decisionGovernancemaking. isessentially the DNA of your company. It impacts everything from company culture and day-to-day business processes to board-level decision making and the overall strategic direction of your company.
www.smartenergygb.org
That means that businesses will only pay for what they use – and some energy suppliers may also offer an in-home display screen, to show exactly how much energy is being used. A handy way to bring an end to shocks at the end of the month. Firms with 10 employees or less could be eligible for a smart meter. You can also contact your energy supplier or broker.
This has been worsened by worldwide issues such as the conflict in Ukraine, and the continuing Covid-19 lockdowns in China, which have also increased prices. Battered businesses now face a stark choice – whether to pass on the increases to their customers, or to try and absorb these new expenses to keep prices down. A positive step for businesses In order to cope with these dramatic cost increases, firms need to get a grip on their expenditure. Unexpected bills are the last thing they need in this current climate – and, in particular, energy bills are a significant worry for a lot of bosses.
more news online - www.dorsetchamber.co.uk/news 11
Why I
But there’s another crisis, similar to the struggle households are going through, which is dramatically hitting businesses, and that’s the ‘cost of doing business’ crisis. Firms across the country are being confronted by rapidly rising costs of vital raw materials, fuel, wages and, of course, energy. Many businesses simply don’t have either the spare income, or the spare savings, to manage such instant and dramatic increases. What’s caused this?
12 September 2022 | Dorset Business Focus /dorsetchamber @DorsetChamber/company/dorset-chamber/
Cherie will be leading large-scale marketing campaigns for OnBuy in 2023, allowing the brand to reach millions more customers and showcase its proposition of being the marketplace that doesn’t compete with its brands and retailers and rewards customers for their loyalty.
Commenting on her appointment, Cherie said: “OnBuy are on a mission to reimagine how we shop online. In a few short years, they’ve achieved well-documented success, and gained support from huge brands and millions of shoppers. I’ve experienced firsthand what is possible when you truly put customers at the heart of all that you do, so I’m excited to be part of the team that will write the next chapter of the OnBuy story.
“There’s so much more we all want to do to raise the bar for customers and sellers and establish a new ordinary; we’re only just getting started. The marketing team – which is full of smart, curious, and driven people – are set to make OnBuy a destination customers come back to time and time again.”
She was the best candidate for OnBuy to fuel our next wave of growth. She’s a forwardthinker with a ‘get it done’ approach – qualities needed to move at the scale we expect.”
Online marketplace OnBuy has announced the appointment of experienced marketeer Cherie Cook. Cherie will lead the marketing team, drive the development of the brand, improve customer experience, and create an overarching proposition for the marketplace, helping it to become the next household name. Before joining OnBuy, Cherie held positions at Thomas Cook, Bupa and most recently AO, where she led the marketing team to run multi-million-pound campaigns helping the business to grow threefold.
Cas Paton, founder and CEO of OnBuy said: “As a true marketing visionary and a leader of AO’s fantastic marketing to date, Cherie has been there and got the t-shirt!
OnBuy appoints new Marketing Director in a bid to become a household name
more news online - www.dorsetchamber.co.uk/news 13
In an interview with afcb.co.uk, she said: “It was really nice to be here, especially with all the positive stuff that’s going on at the club.
Dorset Chamber chief executive, Ian Girling, said: “It was truly inspiring to hear from Tanni and this was another great AFC Bournemouth Directors event. We are proud of our partnership with the club.” www.afcb.co.uk
“Sport is about building relationships, having good training partners and having a good network around you to help you be the best you can and politics is really similar.”
“To have the chance to talk about my experience of being disabled, if it helps them think about things in a different way, that’s brilliant.
Baroness Tanni Grey-Thompson captivated guests when she spoke at the AFC Bournemouth Directors’ Lunch at Vitality Stadium. One of Britain’s greatest Paralympic athletes, she won 11 gold medals, four silver and one bronze, competing at five Paralympic Games during a glittering 16-year career.
In 2005, she was made a Dame for her services to sport before becoming a life peer and Baroness Grey-Thompson of Eaglescliffe in the County of Durham in March 2010, conferring her into the House of Lords.
Asked whether she was proud to inspire people during her career as a wheelchair racer, Tanni replied: “First and foremost, I wanted to be an athlete but if stuff happened along the way, that was brilliant.
“They are not too dissimilar to be honest. In sport, you’ve got rules and there are rules in politics.
L-R: Matthew Barrow, Lester Aldridge Ian Girling, Dorset Chamber; Baroness Tanni Grey-Thompson; Jeff Mostyn, AFC Bournemouth; Rob Mitchell, AFC Bournemouth
“I’m very lucky I had an amazing time in sport and how you give back is really important. I just want lots of other young people to have an amazing experience of being physically active and the sport comes after that. Physical activity is important to the work I do now.”
Paralympic athlete delivers inspirational speech at Directors’ Lunch Everyone was great and they were a really interesting group of people and asked lots of questions.
She is involved in a number of All Party Parliamentary Groups and spends a lot of time in the chamber debating on issues including welfare reform, assisted suicide, accessibility and equality.
“It’s a huge privilege to do something you love doing and that’s what I got to do in sport and that’s what I’m getting to do in politics.
“I was lucky enough to be sitting next to Jeff (Mostyn) and his passion for the club was just brilliant. I just hope you have an amazing season.
“The ability of football to do some interesting things and inspire young people to get involved in coaching, playing or just being fit and healthy is one of those things that can change people’s lives in a really important way.”
“Everyone was great and they were a really interesting group of people and asked lots of questions. There was such a mix of people in the room.
Looking back on her career, she added: “It’s been surreal. There were probably moments I should have enjoyed more but I was always looking to do the next thing.
DORSET BUSINESS FOCUS / NEWS 14 September 2022 | Dorset Business Focus /dorsetchamber @DorsetChamber/company/dorset-chamber/
As well as listening to Tanni’s motivational stories about the challenges and triumphs she has experienced, guests were treated to a welcome drink and sumptuous two-course lunch.
16 September 2022 | Dorset Business Focus /dorsetchamber @DorsetChamber/company/dorset-chamber/
Rob Mitchell, commercial director at AFC Bournemouth, said: “We are delighted to partner with QuoStar for the 2022/23 season.
DORSET BUSINESS FOCUS / NEWS more news online - www.dorsetchamber.co.uk/news 17
“Sport and our community are important to us, and this partnership underlines that commitment.”
“We’re pleased to be working with a successful locally-based business who are passionate about the football club and the town as a whole.”
www.afcb.co.uk
QuoStar partner with the Cherries
“This is a partnership that will benefit everyone involved, with QuoStar committing to providing IT support to the club as well as young people in the local community.
AFC Bournemouth are pleased to announce a new partnership with QuoStar, which will run through the 2022/23 season. A locally-based full-service IT provider, QuoStar has been operating out of Bournemouth since 2005 and a number of staff and directors are AFC Bournemouth supporters. As part of the partnership, QuoStar will support the club’s IT team with information and cyber security, helping to ensure security is embedded in the club’s day-to-day operations. They will provide a focal point for all cyber security matters at the football club, allowing the club to drive forward security measures.
Robert Rutherford, CEO at QuoStar, said: “The Cherries are back in the Premier League, and we are thrilled to partner with our local team.
Furthermore, QuoStar will be the headline sponsor of the half-time entertainment at home games and provide merchandise for the supporters that take part.
QuoStar will also become an official partner of AFC Bournemouth’s business club AFC Business, raising the profile of QuoStar as a specialist in IT support, consultancy, and security services. As part of their effort to show commitment to the local community and to the development of young people, QuoStar will provide an IT and technology themed masterclass to members of the club’s Junior Cherries.
“As the club’s IT partner, it is a pleasure to assist them with what we do best. By leveraging this partnership, we aim to support local initiatives that will enable digital learning among all ages and connect people with technology.
18 September 2022 | Dorset Business Focus /dorsetchamber @DorsetChamber/company/dorset-chamber/
www.b4b.co.uk Software
DORSET BUSINESS FOCUS / NEWS more news online 19
A smartphone app is also currently in the works, which will give players complete control over their club membership and rink bookings at the touch of a button. It will also make communication between club management and members even easier.
Anthony Tilley, managing director of b4b, said: “It’s been an honour to work with some of the sport’s biggest names. We have ambitious plans for growth, and within the next few years we want to be in as many bowls clubs across the UK as possible. We also plan to take on the international market.”
worldrevolutionisingdeveloperstheofbowls
Does InvestingResponsibleSociallyexist?
Anthony Tilley, managing director at b4b Marketing
Ken Joy, club manager at Dolphin Indoor Bowls Club (England’s largest indoor bowls club, and the first to start using Bowlr) said: “Bowlr has completely revolutionised how we run our club. It simplifies pretty much all of our admin, and our players love it too. It’s been great to work with Bowlr since the very beginning, and we’re excited to see it continue to go from strength to strength.”
Excitingly, the Bowlr system also has applications for other sports clubs, such as curling and netball. Anthony added: “The possibilities are almost endless, and we see the Bowlr system being an established fixture in the wider sporting world.”
With their unique management system and competitions portal, Poole software, web and marketing agency b4b has transformed the world of bowls for club administrators and players alike.
Alistair Hollis, head of Sport Development at Bowls England, said: “We have been delighted to work with Bowlr to develop our competitions portal over the past few years. We now have a robust system that enables us to manage our events from the first round to the national finals. The team behind Bowlr is extremely knowledgeable and passionate about the sport, which makes all the difference.”
The company’s proprietary system, Bowlr, has already been rolled out to over 110 bowls clubs nationwide, and shows no signs of slowing down.
Billed as a membership and league management system for indoor and outdoor bowls clubs, Bowlr streamlines club administration, provides a simple platform for running competitions and leagues, and lets players manage their bookings from anywhere using their mobile device.
Well, it depends. Like most things that become fashionable and grab the headlines, many are keen to explore, learn and invest in this emerging area. Sometimes, what people think they are investing in isn’t quite where their hard-earned savings are going. Socially Responsible Investing (SRI) is an investment approach that looks to invest in an ethical way by considering Environmental, Social & Governance (ESG) factors and by considering where the investment is going. With a growing social awareness of climate change, there is an expectation that companies treat their employees, suppliers, and communities correctly and, demanding high standards of accountability and transparency from management, investors are now looking beyond purely financial elements when making an investment decision. I think this is a great thing and will be an accelerant to change within the capital markets. However, as attributed to Disraeli, there are “lies, damned lies, and statistics,” so care and detailed research must be taken to ensure an investor’s objectives truly aligns to what is being purchased.Forexample, a well-known FTSE 100 listed company scores highly and is accepted and included in many ethical funds as it has a water reduction policy, environment management team, a committed emission reduction target and designs environmental products. This company also generated £10.5billion of profit in 2021 through its oil production operation. You’ll know this company as BP. I couldn’t ever honestly allocate funds to BP if my headline objective was to be investing in a socially responsible fashion. BP is an excellent example of ‘greenwashing’ where facts, figures and reporting create the impression a company is ‘green’. At O-IM, we exclude companies where the main business is in fossil fuels, gambling, alcohol, tobacco, weapon manufacturing or adult entertainment. Additionally, we restrict investments in companies where there is animal testing for non-healthcare related activity. We design all our investment portfolios with ESG principles in mind but also created three specific SRI portfolios where the objective and purpose of that portfolio can be clearly measured and understood by our clients. SRI does exist and is likely to exist beyond a fashionable trend and those who do it right should also reap the long-term benefits of a more ethical capitalism. Lewis Hamm – CEO and co-founder of O-IM www.o-im.co.uk
As well as working with local clubs, b4b’s software developers were recently commissioned by the sport’s national governing bodies, Bowls England and the EIBA, to create bespoke competitions portals to help streamline administration and improve the player experience. b4b has also worked at county level, developing systems for both the Essex and Sussex County Bowling Associations.
www.lewis-manning.org.uk
CEO Clare Gallie said: “We are delighted to welcome Michael on board as patron. He’s been a wonderful support to us over the last eighteen months, for which we are hugely grateful. Michael’s interest in our work and valued inputs have been gratefully received in a time of major development for our charity. We are honoured that he has agreed to become patron of Lewis-Manning Hospice Care, and we look forward to his continued support in the future.”
20 September 2022 | Dorset Business Focus /dorsetchamber @DorsetChamber/company/dorset-chamber/ Join the Dorset Chamber today to receive the benefits of chamber membership Visit: www.dorsetchamber.co.uk/join 20% discount on courses, thanks to SGS Academy DORSET BUSINESS FOCUS / MEMBER BENEFITS Member benefit: Member offer: insurancelegalBusinessexpenses £1m of business legal expenses insurance with £100,000 per claim for a solicitor to represent a member business in defending a legal action. The group policy covers the following most common legal disputes including commercial law, employment law, health and safety legislation, environmental health, tax and VAT issues and construction safety. Call Arc Legal on 02921 157571 stating you are a Dorset Chamber member. www.arclegal.co.uk To celebrate SGS Academy’s 30th anniversary, they are offering Dorset Chamber members a 20% discount on courses. SGS offers training in a range of areas including Quality, Sustainability, Health and Safety, Medical, Food, IT Security, Business Continuity and Enter CHAMBER20 viaManagement.the website to enjoy this exclusive member offer. www.sgs.co.uk/trainingcatalogue
Former High Sheriff of
“I was always incredibly impressed with all that I saw and learnt on my visits. The hospice is doing such amazing work for the patients and families that it supports with life-limiting illnesses in the local community. “I am hoping that I can offer guidance and support to further their clinical and organisation strategy, as well as raise awareness of Lewis-Manning, to encourage additional fundraising for this incredible charity.”
Michael Dooley FRCOG, the former High Sheriff of Dorset, has become a firm supporter of the charity and has joined as patron of Lewis-Manning Hospice Care. Michael said: “I am thrilled to continue my journey in supporting LewisManning and to be able to help them spread the word about their fantastic services across East Dorset and Purbeck. My maiden official visit as High Sheriff, back in 2021, was actually to the hospice and, during my time in office, I was honoured and delighted to attend a number of celebratory events, meet staff, volunteers and supporters.
Michael Dooley FRCOG, former High Sheriff of Dorset
ManningpatronDorset becomesatLewis-HospiceCare
Potentially life-saving defibrillators have been installed at 60 Hendy Group sites across the south and south west, including those in Dorset, as the automotive group puts the health and well-being of colleagues and customers as a top priority.
Hendy Group makes potentially lifesaving investmentdefibrillatorinDorset
Colleague welfare is a huge priority for us at Hendy so anything we can do to protect them in a working environment where they spend a lot of time is important
DORSET BUSINESS FOCUS / BUSINESS PARTNER NEWS /dorsetchamber @DorsetChamber22 September 2022 | Dorset Business Focus /company/dorset-chamber/
John Hendy, property manager at Hendy Group
Defibrillators are being installed in a central position in all dealerships and facilities to enable a swift response for anyone in need and the installation process has included training videos for colleagues and posters highlighting where they are positioned. www.hendy.co.uk
Immediate treatment of someone suffering from a sudden cardiac arrest boosts survival rates dramatically. Without immediate assistance, the survival rate is less than 6 per cent but with prompt attention, this can rise to 70 per cent, and the availability of an AED (automated external defibrillator) increases chances of survival.
“Colleague welfare is a huge priority for us at Hendy so anything we can do to protect them in a working environment where they spend a lot of time is important,” said John. “We hope that none of these defibrillators are ever needed but, by having them in our facilities, we know that anyone in need will have the best treatment available immediately.”
The company has invested £36,000 in the defibrillators and Hendy Group property manager John Hendy said the widespread installation across all sites was a sensible precaution for the company to protect everyone who comes into physical contact with the business. The arrival of the defibrillators comes at a time when there are more than 30,000 sudden cardiac arrests in the UK outside hospital every year.
more news online - www.dorsetchamber.co.uk/news 23
Hayley joins Lewis-Manning Hospice Care as director of Clinical Services Bringing a wealth of knowledge and expertise to her new role, Hayley has worked in the health care sector for many years across Secondary and Primary Care teams within the NHS. www.lewis-manning.org.uk
Chloe Varnfield joins the 15-strong team of expert marketers, bringing with her 12 years of experience both agency and client-side. She holds multiple Google Ads certifications, the Facebook Certified Media Buying Professional certification, and a Level 4 CAM Professional Diploma in Digital Marketing from the Chartered Institute of Marketing. www.b4b.co.uk
New production planner for Dorset manufacturer Caleva is very pleased to welcome Jon Garland to its growing team. Jon previously worked as supply chain manager for a wellknown artisan food producer and brings with him a wealth of valuable procurement skills and experience, adding immediate value to the business. Welcome to the team, Jon. www.caleva.com
Clever Software welcomes new project manager Clever Software Group is delighted to welcome project manager Joe Price to its growing software development team. Joe will be working closely with Mitch Price, head of Operations, to expertly guide clients through their development and ensure project milestones are delivered on time and to an impeccable standard. www.cleversoftwaregroup.com Dorset Chamber welcomes new event coordinator to the team Dorset Chamber are excited to welcome their newest addition, Kat Tegg who will be coordinating their busy events calendar and training programmes. www.dorsetchamber.co.uk
New Faces, New Places
#GetBusinessDone Sponsored by
John Piper joins Ducati Bournemouth Breeze Motor Group is pleased to announce the appointment of John Piper to the role of brand manager at Ducati Bournemouth.
John has been a fan of the iconic Italian motorcycle brand since he was a child and has been riding since the age of 17, including taking part in off-road rallies and Enduro. www.breeze.co.uk
Celebrating new roles being filled within the members of the Dorset Chamber
DORSET BUSINESS FOCUS / NEWS more news online - www.dorsetchamber.co.uk/news 25
b4b welcomes new PPC expert b4b, the software, web and marketing agency in Poole has strengthened its PPC offering with an additional pay-per-click specialist.
We play an active role helping to promote local business and enterprise, representing a wide range of businesses both large and small. Our priority is to help our members work together to boost trade. In addition, we are also working with community partners on our Retain & Retrain campaign to promote apprenticeships and similar initiatives to further enhance employability in Dorchester.
Positive future for Battens Solicitors
Managing director of Battens, Ceri Stephens, said: “We are very proud of our 300-year-old heritage and legal expertise which we can offer to clients, but we are also a forward thinking firm with innovative ideas and plans for expansion. It is vitally important that we keep ahead of the curve in terms of technology, in the way we communicate with clients and the business world. The new branding and website deliver that, and we are delighted with what Fathom has achieved for us. They fully understood our vision for the company, an established legal firm meeting the challenges of the 21st century.”
SturBiz - Sturminster Newton Chamber of Commerce
The Shaftesbury Chamber has around 100 members from its two business parks and independent High Street businesses. They hold monthly networking meetings and are very active in the development of the town’s economy. Unlike many other towns, Christmas lights and activities are entirely run and paid for by chamber members.
The Sherborne Chamber of Commerce exists to promote its members’ businesses and the wider business community. It has a membership in excess of 150. The chamber is involved in just about every event that takes place in the town, supporting the Sherborne community, attracting media interest and creating a memorable experience for visitors to the town.
Managing director of Fathom, Nigel Parsons, said: “After a series of brand workshops – diving into the heart of what Battens is about and the journey they are going on – it was paramount the new brand identity exuded their forward-thinking team, progressive nature and positive energy. Each component part of the brand reflected their new direction and positive future. The look and feel are being rolled out across all collateral including a new website that puts the user journey at the centre of the site’s development, designed to be ‘mobile-first’ for a consistent user journey across all platforms and optimised to reach a wider audience through organic searches. The team at Battens have been a joy to work with – totally professional and open to change.”
www.battens.co.uk
Bridport ChamberBusinessofTrade and Commerce www.bridportbusiness.org.uk
DORSET BUSINESS FOCUS / NEWS 26 September 2022 | Dorset Business Focus /dorsetchamber @DorsetChamber/company/dorset-chamber/
The bold new look for Battens and its new client-friendly website has been devised in partnership with the Dorset based international brand, design and digital agency, Fathom. The website has been designed with the user at the forefront; a simpler and intuitive site which is easier and quicker to navigate whether it is viewed on a desktop, laptop, or mobile device.
Associated Town Chambers
Weymouth & Portland Chamber of Commerce www.wpchamber.co.uk
Sherbourne Chamber of Trade and Commerce www.sherbornechamber.co.uk
Battens Solicitors is embracing a positive future with the launch of a new brand and state-of-the-art website.
Our mission is to ensure that Bridport provides the ideal environment for businesses to thrive and to supply the goods and services that the town and surrounding area needs to remain economically vibrant.
We have many ways of helping to promote all businesses in Swanage, the most popular of these is the Swanage Map. This is provided to tourists free of charge through all local hotels and the tourist information centre. As a member, you will be taking an active part in helping develop business opportunities in Swanage.
#GetBusinessDone
A new yellow and black colour palette has replaced the former dark blue and silver branding colours and the Battens logo has been refreshed with a more progressive and innovative design. The new brand reflects the values of the leadership team which took over the management of Battens Solicitors more than a year ago. Battens has six offices in Somerset and Dorset.
www.facebook.com/SturBiz The simplicity.namedsetofNewtonSturminsterChamberCommercewasupin2018andSturBizforItsmission is to promote and enhance Sturminster Newton and the surrounding area’s economy and its businesses and support a thriving and effective business community.
Swanage & District Chamber of Trade
Shaftesbury Chamber of Commerce
www.swanagechamberoftrade.co.uk
Dorchester Chamber for Business www.dorchesterchamber.co.uk
300-year-old South West legal firm
Gillingham Chamber of Commerce and Industry has been around since the 1930s. Many of our members come from outside the High Street where diversity encompasses old family firms, industrial estate units and new modern work-from-home and digital businesses. We are very much involved in local initiatives and other groups such as Town Council, Gillingham School, Gillingham in Gear, Dementia Friends, Town Team in particular.
Gillingham Chamber of Commerce and Industry www.gcci.co.uk
The chamber has been inspiringencouragingoverbusinessessupportingfor100years,andbusinesses of all sizes. We’ve helped many people to find their feet in the local business community, by providing an environment where they can connect with like-minded people. In recent years we’ve represented the concerns of businesses to the local councils, contributing to a significant cut in the cost of car parking charges. We played an important role in the establishment of the Weymouth BID, in whose operation we take a keen interest.
www.shaftesburychamber.co.uk
more news online - www.dorsetchamber.co.uk/news 27
firm is renowned for successful dispute resolution. Speciality Oxygen Service Withyhook Farmhouse, Dorchester DT2 0NQ 01257 www.specialityoxygen.co.uk254525 Speciality Oxygen Service is a leading supplier of medical oxygen cylinders throughout Great Britain. We provide low-cost packages tailored to meet the needs of specific customers including doctors, dentists, physiotherapists, paramedics, and first aid responders. We also have bespoke high-use packages for ambulance services, hospitals, and care homes. Our services include next-day deliveries, annual cylinder reports, and dedicated account manager. Surrey Translation Bureau Victoria House, South Street, Surrey
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30 September 2022 | Dorset Business Focus /dorsetchamber @DorsetChamber/company/dorset-chamber/ DORSET BUSINESS FOCUS / NEW MEMBERS Dorset Chamber welcomes our new members #GetBusinessDone Blue Fox Wealth 2 Higher Barn, Melbury Osmond, Dorchester DT2 0XL 01935 www.bluefoxwealth.co.uk507230 A truly independent, bespoke financial planning firm, where integrity lies at the heart of what we do. We provide chartered unbiased advice to individuals, families and organisations such as businesses, charities and trusts, managing and advising not just on wealth creation and management, but also covering pension funding and retirement options, tax planning and protection needs. JOIN CHAMBERDORSETTHE To become a member visit: www.dorsetchamber.co.uk/join Foundry UK Forest Glen, Coppice Row, Essex CM16 7ES 0207 871 www.foundryuk.com3005 Foundry is all about empowering the local business community. Every Foundry is different, taking cues from its location’s local history and wider cultural impact. Join Foundry and be part of something different. Pioneering co-working spaces, with flexible working options, including a serviced office complex, workspace lounge and meeting areas. PDQ 4 You Ltd 56 Headswell Crescent, Bournemouth BH10 6LJ 07923 484502 We help customers accept card payments, trade securely and get paid fast. With tools like the Dojo app, you can measure and manage your card payments from the palm of your hand. From busy bars serving cocktails, to expanding internet enterprises looking for faster terminals with flexible contracts, we make payments work for your business. Whether you trade in person, through a website, or over the phone, we’ve got a wide selection of merchant services to choose from.
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more news online - www.dorsetchamber.co.uk/news 31
Peter Harding Wealth Management is a trading name of Peter Harding Practice Ltd. www.peterhardingwm.co.uk
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DORSET BUSINESS FOCUS / NEWS 32 September 2022 | Dorset Business Focus /dorsetchamber @DorsetChamber/company/dorset-chamber/
with Peter Harding
4) Take advice There are many excellent reasons for taking professional financial advice, including the role an adviser can play in helping you get into good habits and keep them going. To receive a complimentary guide covering wealth management, retirement planning or inheritance tax planning, contact Peter Harding Wealth Management on 01202 830730 or email peterhardingwm@sjpp.co.uk.
Adapting to hybrid working in 24 hours
www.enhanced.co.uk
It has never been more important for businesses from all sectors to work with an IT support partner who is reliable, efficient, and understanding. The ability to work remotely and securely is just one area that needs careful planning and successful implementation.
2) Have a plan Or at least have a series of objectives that can help motivate you to save by giving you direction, purpose and incentives. Knowing why you’re saving and what you want to use the money for can really help.
Shenton’s Solicitors, based in Winchester, is an excellent example of how, without the support of its IT partner Enhanced, it could not have responded to the requirements to allow it to operate in a different work environment.
Elisabeth Pollard, partner at Shentons Solicitors
3) DiversificationDiversify refers to putting your money in different places or assets rather than saving it all in one place. This becomes especially important when you have money in pensions and investments that are linked to the stock markets. The risks you’re prepared to take should be appropriate to your plans or objectives, and to your own personal attitude to risk.
1) Make it a habit Thinking about the level of savings required for a comfortable retirement can be off-putting. At first, however, it’s the act of saving that really counts, rather than the amount you put away. The key is to put small amounts into a pension and/ or a Cash or Stocks & Shares ISA and let the magic of compounding go to work.
Four ways to get ready for retirement
Enhanced supported all its IT and developed an exceptional understanding of its business. As soon as the government announced that Shentons needed to work from home, it was faced with a major challenge as the majority of its staff were office based. Enhanced stepped in and, within 24 hours, had upgraded Shenton’s IT for hybrid working so its total workforce was up and running and working remotely.
“The partnership we have established and maintained with Enhanced is exceptional. They have supported us for over 20 years and have always been there to guide us in matters of IT. We now have up-to-date systems to help grow our business and their professionalism is outstanding,” said Elisabeth Pollard, partner at Shentons.
Today, however it is now a reality as the workplace is becoming a far more flexible environment. The value of hybrid working is now well established with employees likely to look for another job if their employer doesn’t offer a flexible working model.
Dorset financial expert Peter Harding says, saving for retirement is something we cannot afford to ignore. By following a handful of simple rules, you can make that responsibility work in your favour. Here are four steps to help give your retirement savings a solid foundation.
The swift adjustment to working remotely and securely meant that Shentons could continue to deliver and maintain its service without any detriment to its clients.
• Factual possession – the best example of this is enclosing the land, for example, with fencing to show you have excluded other people
• Intention to possess – for example, using the land as your own, incurring costs to maintain it
DORSET BUSINESS FOCUS / NEWS more news online - www.dorsetchamber.co.uk/news 33
Two local Dorset NHS hospice charities are after successfully raising over £20,000 their first ever joint charity event. hospice charities
“Mum fought so hard against cancer for 10 years but her last tumour was so aggressive, it wasn’t a battle she was going to win. The care Macmillan Caring Locally gave to her and to us got us through the worst time of our lives. The whole team are amazing; they give you the strength and support to get through. They truly are phenomenal, and I could never thank them enough.” Forest Holme Hospice in Poole and Macmillan Caring Locally in Christchurch, who collectively provide palliative and end-of-life care from the Isle of Purbeck in West Dorset right across to Ringwood, decided to partner together and organise a charity abseil down the Spinnaker Tower, as both hospices now form part of University Hospitals Dorset NHS Foundation Trust following last year’s merger.
Adverse possession applications need to be made to the Land Registry and must show:
Forest Holme Hospice in Poole and Macmillan Caring Locally in Christchurch had a total of 38 people taking part in a Spinnaker Tower abseil which involved a 100-metre descent down the side of Portsmouth’s iconic landmark on one of the hottest days of the year. Many of those participating have a strong connection with the hospices through the care and support their loved-ones received at end-of-life.
Myra Davies abseiled in memory of her Mum, Jean and said: “I am terrified of heights but, after abseiling Spinnaker 3 years ago in support of Macmillan Caring
All money raised will go help enhance the NHS provision at both hospices to ensure that Forest Holme Hospice and Macmillan Caring Locally are there for patients and their family and friends during the most difficult time of their lives.
during
celebrate fundraisingsuccessfulabseilcollaboration
Locally, I had a point to prove to myself – do it again with a little less drama and a little less sobbing! When the team at Macmillan Caring Locally said they were doing the challenge again, I just had to sign up.
Dorset
When making adverse possession applications, it’s best to provide as much information as possible to evidence ownership. This can include statements of truth, photographs, historic plans and invoices to show how the land has been used over time. Bespoke evidence will need to be tailored to each property on a caseby-case basis. If the land is registered, you need to show that you have been using the land for 10 years. If the land is unregistered, you need to show 12 years.
Adverse possession is a way of claiming ownership of property by the person who has been using it, even though they don’t own the legal title. These types of claims have become more common in recent years and the number of enquiries that we have received on the matter reflects that. In this column, I’ll outline how you can go about making an adverse possession claim.
• You are using the land without the owner’s consent In terms of how long a claim might take, it generally depends on the type of application, the evidence supplied, how long the Land Registry takes to review the application and whether the Land Registry needs to carry out a site inspection. There are no guarantees with adverse possession claims and, ultimately, it will come down to the evidence you can provide. The advice I give my clients is to make the best application you can with as much information as possible once.
Emma Griffen, who took part for Forest Holme dressed up as a penguin in memory of her Dad, said; “My Dad didn’t dance often, but when he did, he’d mimic a penguin. We danced around at my wedding like penguins. We had a ‘thing’ going about penguins, hence dressing up as one to do the Spinnaker Tower abseil. It was an amazing experience, with amazing people for an excellent cause.
“Dad passed away peacefully in the care of the wonderful staff after two days at Forest Holme from complications resulting from a long battle with Chronic Obstructive Pulmonary Disease (COPD). My family and I will be forever grateful for the love and support offered to Forest Holme.”
legalFOCUS ON with Frettens Solicitors
celebrating
www.forestholmehospice.org.uk
Email: www.frettens.co.ukPhone:rramshaw@frettens.co.uk01202499255
DORSET BUSINESS FOCUS / NEWS 34 September 2022 | Dorset Business Focus /dorsetchamber @DorsetChamber/company/dorset-chamber/
1. Measure NPS regularly – use transactional and relationship measures in automated feedback tools
So, how can your business improve NPS and stand out in your sector?
Respondents give a rating between 0 (not at all likely) and 10 (extremely likely) and, depending on their response, fall into one of 3 categories to establish an NPS score:
Business decisions without insight can lead to costly diversions or mistakes. Customer data is a critical part of any business strategy. What do you measure and when? In this series of articles, I will be looking at the three main customer metrics that will enable your business to find more customers, retain the ones you have and use them for referral. The three key measures for any business are Customer Satisfaction (CSAT), Customer Effort Score (CES) and Net Promoter Score (NPS). This month we look at NPS and find out where Dorset Chamber sits on the NPS ratings.
what good looks like in terms of NPS. The key with NPS is not to take it in isolation. Benchmarking scores with other businesses in your sector gives you a clear comparison for your industry.
• Passives respond with a score of 7 or 8. They are satisfied with your service but not happy enough to be considered promoters.
Finally we ask all members to look out for the next Dorset Chamber quarterly feedback request including NPS which will be landing in your inbox on 3 October 2022.
An introduction to key customer metrics and Net Promoter Score
3. Leverage your promoters – they are your strongest allies and will shout about your business; a marketers dream!
2. Respond quickly to detractors – when things go wrong, deal with it in the moment
• Promoters respond with a score of 9 or 10 and are typically loyal and enthusiastic customers and would advocate that other people use the company.
If you would like to learn more about NPS and other feedback metrics, please do get in touch with me at richard.knight@insight6.com
For example, consultancy businesses have higher average scores due to the prolonged relationship building whilst medical sectors, such as dentists, have lower average scores due to a negative customer mindset from the outset. Don’t forget, the best business to benchmark against is your own. Gather the insight, set a baseline and measure regularly to track progress.
www.insight6.com
By Richard Knight of Insight6
Firstly, what is NPS? NPS measures customer loyalty and will help you to understand how likely a customer is to recommend your product or service. NPS is one question: ‘On a scale of 0-10 how likely would it be for you to recommend Company X to a friend or colleague?’
Dorset Chamber has been collecting NPS from members and it currently sits at a score of 41. How does this compare I hear you ask?
• Detractors respond with a score of 0 to 6. These are unhappy customers who are unlikely to buy from you again and may even discourage others from buying from you. The final score, from -100 to +100, is then calculated (see fig.1)
When you have collected your data using a feedback system like instant insight, you need to analyse the data. Figure 2 shows
Unfortunately, there is currently no published NPS data for chambers of commerce (Dorset Chamber are leading the field when it comes to seeking the feedback) but data from Survey Monkey indicates that the chamber compares favourably to both B2B and B2C sectors.
Members of Dorset Chamber will have seen the NPS question asked in the quarterly survey sent via ‘instant insight’, the insight6 feedback system. Dorset Chamber is using a ‘relational NPS’ question; this provides a periodic ‘temperature check’ to understand how members feel about the chamber overall. The NPS question can also be ‘transactional’; which gives organisations insight into specific ‘touchpoints’ at a granular level and can provide feedback about a very specific topic. It’s best to use both types to understand your customer at macro and micro levels and gain insight into what may be influencing their behaviour. Comments can then be asked for in subsequent questions to substantiate the scoring from the customer.
STARs continues to be one of the Coop Local Community Fund charities until Saturday 22 October 2022, where 2p in every £1 spent by Co-op members is deposited into an account that is split equally between the Local Community Fund and the Community Partnerships Fund. More than £84million has been raised for over 25,000 causes since 2016. The charity aims to reach its target of £2,500 by the end of the campaign, and urges supporters to select STARs as their chosen charity when they shop at the Co-op.
STARs is the charity’s support and advice service for siblings of children with special education needs. It’s a 12-week programme for children aged eight to 16, meeting on Thursday evenings between 4.30pm and 6.30pm. The charity aims to reduce pressure the siblings are under by providing an environment where they can access support and advice, but also take part in fun activities, make friends, and be themselves.
Talk to your agency supplier. They should jump at the chance to take your permanent role to the market, and I am sure they would be willing to discuss fees in return for exclusivity or a high volume of perm business.Mploy’s perm business is booming currently and we are always happy to discuss anyone’s needs, both clients and candidates alike, so do not hesitate to get in touch. The perm market is alive and kicking, don’t let it die out like that iconic 80s look!
with Mploy Staffing Solutions
Clare Rochford, manager of STARs, commented: “It’s tough being an SEN sibling; as well as the usual challenges of growing up, they also often receive less attention from parents and have more worries and responsibilities than their peers.
Co-op members raise £1,200 for the siblings
Emma Bovey, fundraising officer at Diverse Abilities, said: “We want to say a huge thank you to everyone across all the Co-op teams for their support of our STARs sibling service so far. Everyone get on down to the Co-op, become a member, and help causes that are right on your doorstep and desperately need your support.”
DORSET BUSINESS FOCUS / NEWS more news online - www.dorsetchamber.co.uk/news 35
No, I don’t mean the curly haircut that dominated the 80s; I am, of course, talking in recruitment terms conversationhavingatthroughplacements.permanentaboutcandidateItisdifficulttogetaworkingdaythemomentwithoutatleastoneaboutthe current shortage of available candidates and how hard it is to recruit, and I am sure most of the time people are referring to the unemployed labour market. What is often overlooked is the pool of prospective top talent who are already employed and considering a change. The market potential in passive job seekers is huge, but the reality is, these people are not going to be easily tempted to make a move into temporary or temp-to-perm positions. So, what’s the message? Do not let the fear of recruitment budgets and big placement fees be the reason you cannot find the talent you need. Just remember, your agency supplier should do all the hard work for you; they will write adverts, headhunt, screen candidates and only submit CVs that they deem to match your requirements… easy
www.diverseabilities.org.uk
Jon MployRaineStaffing www.mploystaff.comSolutions The perm is back
The Co-op Local Community Fund has raised £1,200 for Diverse Abilities’ STARs service, with two months of fundraising remaining.
recruitmentFOCUSON
Whilstright?permanent placement fees can seem expensive when compared to good old temp-to-perms, if your recruitment partner gets it right, they should represent incredibly good value for money; and remember, in most cases you pay nothing if you don’t find the right candidate.
“It’s important to provide an opportunity that enables young people to realise they are not alone, hopefully giving them a support network which will last far longer than the time they attend our sessions, as being a sibling never ends.”
six fresh faces into its growing team, as the firm continues to prosper.
36 September 2022 | Dorset Business Focus /dorsetchamber @DorsetChamber
Conveyancing paralegal Becky Langley rejoins the firm and Edward Carter also joins the Conveyancing team as an administrator, serving as the first port of call for new enquiries.
Top L-R: Becky Langley, Edward Carter, Katelyn Webster
www.frettens.co.uk
“These new team members have an important role to play in maintaining and improving upon the firm’s recent success and I look forward to welcoming them onboard.”
On rejoining the firm, Becky Langley said: “I am excited to re-join the team and am so pleased to see how the business has grown during my time away from the firm. Frettens have given me a warm welcome and I’m looking forward to being part of an ever-expanding firm.”
The addition of Lucie and Edward allows Frettens to fill some gaps following the recent promotions of Hannah Faith and Jade Baker, as they stepped up to paralegal and executive respectively.
Bottom L-R: Lucie Luther, Joanna Weller, Philippa Rawlinson
Property department growth Of the new recruits, four will slot into the property department.
Frettens recruits new team membersTower Supplies
The Leasehold Property team has been bolstered by the addition of Lucie Luther and Frettens has also brought on Philippa Rawlinson and Katelyn Webster as legal secretaries, who will support the Dispute Resolution and Family teams respectively.
“I am looking forward to being part of a team with the ambition to grow the business and develop individuals for the benefit of the firm and our clients.”
Joanna Weller said: “I am very pleased to return to Frettens, a modern and innovative law firm, and am excited for what the future holds.”
‘Hierarchyknowntierofatfact,defence.last(PPE)EquipmentProtectivePersonalisthelineofInit’srightthebottomthefive-triangleastheofControls’.
Frettens/company/dorset-chamber/areproudtowelcome
Frettens’ new people Joanna Weller has re-joined the firm as a chartered legal executive in the Conveyancing team, and will work closely with Clare Hallett.
Joanna has worked in residential conveyancing for over 14 years, gaining experience in everything from sale and purchase to remortgaging and transfer of equity. Her vast knowledge will certainly be a great asset to the department.
FOCUSprotectionON with
This is because everyone should first eliminate, or physically remove, the risk. This is not just the best method of hazard protection, it’s right at the top of the Hierarchy of Controls. Once employers understand PPE’s place in the Hierarchy of Controls, they also need to ensure employees are taking care of their PPE, so that it performs and protects as intended whenever it is used. ‘Take care!’ is a phrase used during hazardous activities. But it also applies to PPE. By law, all PPE must come with instructions, including life-saving information on how to properly combine safety helmets, ear protection, and eye protection. But it also includes key guidance on how to safely store and inspect PPE, as well as the maximum number of times you can wash a hi vis garment before it no longer conforms. This can be as few as 25 washes. At Tower, our passion is helping to ensure your workforce gets home safe and well every day. That means being more than a supplier, providing advice and support wherever it’s needed. Speak to one of our British Safety Industry Federation qualified team members or contact me directly.
Mark DivisionalDowlingManaging Director 01202 www.wearetower.commark.dowling@towersupplies.com3055818 Are you looking after your PPE?
Matthew said: “The business has grown equally across all departments in recent years, with property being the latest department to see that growth realised in the form of these arrivals.”
“The addition of six new team members in such quick succession, coupled with another recent round of promotions, shows we are proving to be a genuine alternative to the larger regional firms.
Becky will use her previous experience as a paralegal, and estate agent, to work alongside Michelle Petersen and assist her with a growing workload.
Managing Fretten said: “We’repartner Matthewcurrentlyin a period of expansion, and it’s great to mark this continued growth with several new faces in key positions.
Lucie Luther said: “I have been welcomed by the team here at Frettens and have been so impressed with the positive outlook of everyone here. There is a great focus on succession planning and opportunities for progression.
educationFOCUSON with Weymouth College Skills Bootcamps at Weymouth College – new from September 2022 Weymouth College is delighted to be a delivery partner in the third round of Skills Bootcamps and will be delivering these flexible Level 3 courses from September 2022. Skills Bootcamps are part of the government’s Lifetime Skills Guarantee, helping everyone gain skills for life and providing adults over the age of 19* with the opportunity to upskill and gain industry relevant skills.
The paper and printing industry has evolved dramatically over the past 10 years, answering the call of consumer demand and government legislation to become one of the most eco-friendly and sustainable industries in the world.
As an employer, you can utilise this training to develop your existing workforce, enabling your employees to take on new areas of responsibility and skills.
Pop-up roller banners
You will need to pay a small percentage towards the cost of the training, with the National Skills Fund financing the rest. Costs for each bootcamp vary but start from £95 per person. Skills Bootcamps can also provide you with an opportunity to recruit new staff to complement and enhance your business.
Interested? You can find more about our Skills Bootcamps – including the answers to some frequently asked questions – at
DORSET BUSINESS FOCUS / NEWS more news online - www.dorsetchamber.co.uk/news 37
Despite our lives now being viewed on a screen, customers do still want to see, touch and feel catalogues, posters, flyers and a good, old-fashioned business card. No one expects you to become an eco-warrior overnight, but if you do want to consider the environment when planning your next event or marketing campaign, then here are a few tips when sending your artwork off to your printer. Paper The global demand for paper is still outstripping the ability for us to manufacture recycled paper, so if you want to feel like you’re doing your ‘bit’, whilst still keeping costs under control, then FSC paper is the best option for you. FSC paper is a global system showing that the paper used came from a sustainable source – forests grown specifically for paper manufacture. For every reem of paper milled, another tree gets planted. Most reputable printers will use FSC paper, but it’s worth asking the question. If you want your customers to know about the FSC credentials of your print run, ask your printer for their FSC marque to add to your artwork.Recycled paper is essentially old paper and ‘postconsumer waste’ that has been mushed up into a pulp and re-made into new paper. But beware, the processes involved in recycling the old paper in the first place will impact on your carbon footprint and your bank balance. And then, a bit like those Kingsmill 50/50 bread eaters, there’s those who have one foot in the ‘green camp’ and the other in their purse. For them, there’s the 70/30 or 50/50 mix – a bit of both.
learners who are currently unemployed or looking to change careers. We will help match candidates to your vacancies and prepare them for the recruitment process. From September 2022 we will be making available the following Skills Bootcamps: Construction Management and Supervision (starting 12 September), Digital Marketing and Social Media (starting 27 September), 2D and 3D Computer Aided Design (starting 24 October) and Component Removal and Replacement in Electric and Hybrid Vehicles (starting 24 October).
Toover*Allbootcamps-at-weymouth-https://www.weymouth.ac.uk/skills-college/learnersmustbeaged19oron31August2022.findoutifSkillsBootcampscouldwork for your business contact us direct today at dta@ weymouth.ac.uk (01305 764748) or complete our online enquiry form www.weymouth.ac.uk/ skills-bootcamp and we will be in touch. www.weymouth.ac.uk
If you have significant skills gaps and job vacancies within your company that you are struggling to fill, the college is looking for employer partners who would be willing to offer job opportunities to Skills Bootcamp
There is a dichotomy between eco-friendly and sustainable. This is true of roller banners; on the face of it, a roller banner made entirely of cardboard and paper, probably only robust enough to use once may seem like the perfect solution for an eco-conscious company. However, it’s worth evaluating whether a more robust solution with generic artwork that can be used over and over again for years is, in fact, a more sustainable solution. Promo gifts Historically, promotional gifts were made from plastic and quickly discarded. Driven by consumers and Macdonald’s Happy Meal mums, the promo gift industry has had to smarten up its act and now has an enviable ‘green’ and sustainable offering. Ranges include bamboo coasters, pens made from rolled-up paper, metal water bottles, trolley tokens and hand-flags with sticks made from corn! Who knew? A resurgence of ‘lumpy mail’ and post-Covid events has meant the demand for gifts with an eco-twist is at an all-time high. www.theprintagency.com
‘Greener’ printing – pulp facts not pulp fiction
Banners Everyone loves a PVC banner for temporary signage or to promote an event. Many suppliers claim their banners are recyclable, but in fact all they’re offering is a collection service to put into their skip to be carried off to landfill. Poly Vinyl Chloride is the big ‘no-no’ when it comes to environmental and health issues associated with its production, use and end-of-life disposal. Luckily, brand new to the market, there is now a PVC-free and toxin-free material (banner and mesh). In the incinerator or in landfill, this material will not emit any harmful toxins into the atmosphere. Win-win!
Dolphin Centre unveils plans for pioneering co-working space
LGIM is set to launch its pilot location, FOUNDRY Eastbourne, at The Beacon Shopping Centre this summer, with a further 10+ locations planned within the next three years.
Ferndown-based Superior was selected out of more than 500 employers for providing one of the most successful apprenticeship programmes over the past 12 months.
“This unique environment provides an exciting space to do business; ideal for those who don’t want to commute.”
The Dolphin Centre will debut a new way of creative working for Poole Town Centre, helping to invigorate local businesses.
The innovative FOUNDRY co-working space is proposed to open this November, in a joint initiative with centre owners, Legal and General Investment Management Real Assets (LGIM). From individuals to start-ups with global player aspirations, FOUNDRY offers the community a local platform to work, host and grow. Rented by the day, week or month, there are flexible working options available to accommodate businesses of all sizes.
Plans are underway to celebrate the sixties architecture of the Brownsea House building, located on the first and second floors of the centre, by exposing the original design features and merging them with new contemporary elements.
The customer experience and expectation are at the heart of this blueprint and drive the re-modelling and future proofing of the LGIM shopping centres throughout the UK.
The family-owned manufacturer invests early in future and aspiring engineers and scientists by offering valuable work experience placements in the academy, as well as tours for parents, teachers and students. The team also gives presentations during school assemblies, and supports schools with introducing engineering qualifications into their curriculum. Superior apprentices can gain a degree through the academy and have the opportunity to progress into management and leadership roles across the business. www.superiorltd.com Superior celebrated in Top 50
DORSET BUSINESS FOCUS / NEWS 38 September 2022 | Dorset Business Focus /dorsetchamber @DorsetChamber/company/dorset-chamber/
Greg Westover, fund head of Retail and Leisure at Legal & General, said: “As we recover from the challenges of the past few years, it is evident that the entrepreneurial spirit of the Poole business community is very much alive and thriving. A substantial investment into the evolution of the Dolphin Centre, FOUNDRY is our response to the post-pandemic demand for a new hybrid working model.
With access through the centre into a concierge style lobby, members will have exclusive use of the workspace lounge, meeting and bar areas within the serviced office complex.
FOUNDRY is part of the wider ‘Future Retail Blueprint’ launched by Denz Ibrahim, head of Retail and Futuring at LGIM, in 2020. It complements the variety of new initiatives that have launched at the Dolphin Centre over the past two years, as part of the centre’s re-imagining to draw more people to the town centre. The new lineup includes KINGLAND (new shopping district of 10 independent businesses), the Dolphin Street Market, GATHER (a community events hub), an NHS outpatient clinic and an Adult Skills and Learning Centre that is due to open later this year.
“It is our mission to empower the local business community by giving them the space at FOUNDRY to think differently and to upscale growth.”
www.dolphinshoppingcentre.co.uk
A Dorset company has been recognised for its outstanding contribution to apprenticeships by being featured in the Top 50 SME Apprenticeship Employers for 2022.
Tim Brown MBE, managing director at Superior, said: “To be listed as one of the country’s most outstanding apprenticeship employers is a significant achievement. When we established our Apprenticeship Academy in 2012, our aim was to ensure the skills base we require can be found in the next workforce. We are proud to remain committed to our apprentices and are thrilled to be recognised externally for the progress we have made within the company to secure opportunities for future Superiorgenerations.”hasbeeninvited to the House of Lords in September to celebrate the employers featured in this year’s Top 50 at a special lunch reception, hosted by Alex Burghart, minister for Skills & Apprenticeships.JaneBelfourd, deputy director of Apprenticeships Directorate at the Department for Education, said: “Many congratulations on your success in the Top 50 SME Apprenticeship Employers 2022 and thank you for the opportunities that you’re providing through your apprenticeships.”
Developed by the Department of Education, the leader board ranking honours the vital role Superior plays to boost career opportunities, particularly for younger people and those in disadvantaged areas.
Adam Walker, co-founder of FOUNDRY, said: “Using the building’s mid-century architecture as an influence, we aim to create inspiring office suites and collaborative communal areas to inject the fun back into home working.
Adam Walker added: “If you are fighting with working from home fatigue and the stagnation of a solitary desk, consider our carefully curated work environment, where you have the opportunity and freedom to make fruitful connections.”
Adam Walker, co-founder of FOUNDRY
EmployersApprenticeshipSMEfor2022
FOUNDRY Eastbourne
• Provide early stage waste
The 25-week works on phase 2, and 28 weeks on phase 3 of Studland House, carried out during the contract for Bournemouth University, involved the complete refurbishment of floors one, three and four, plus the local refurbishment of the toilet areas on the ground floor. The new space on the ground floor now provides additional active travel facilities along with new accessible, gender-neutral toilets. The upper floors in phase 3 also benefited from toilet refurbishments on each floor in the core areas; larger, open plan office arrangements with separate meeting rooms; and break-out spaces, store-rooms and kitchenettes. The same theme across all the floors was maintained, but layouts were tailored to the individual department needs.
Criteria to gain the excellent BREEAM rating included: • Register the site with the Considerate Contractors Scheme and scoring 35 points on the review • Record energy and water usage • Record transport for all delivery and collections • Provide a building user guide and training schedules • Source materials from sustainable sources including materials brought to site to be low VOC content • Record all timber delivery including location used and obtain copies of FSC certification from suppliers • Obtain secure by design certificate from local police advisor • Energy monitoring to be fitted to allow post-construction monitoring of all energy use for the building
• Reduction of greenhouse gas emissions, and minimisation of the environmental impact Studland House, Bournemouth University Greendale Construction Limited achieved a BREEAM rating of excellent for its work at Studland House, Bournemouth University. BREEAM (Building Research Establishment’s Environmental Assessment Method) is the world’s leading sustainability assessment method for master-planning projects, infrastructure, and buildings. It recognises and reflects the value in higher performing assets across the built environment lifecycle, from new construction to in-use and refurbishment.
Chris Cave, commercial director at Greendale Construction Ltd, said: “BREEAM completes its assessment through third party certification of an asset’s environmental, social, and economic sustainability performance, using standards developed by BRE (Building Research Establishment). This means BREEAM rated developments are likely to be more sustainable environments that enhance the well-being of the people who live and work in them, help protect natural resources and make for more attractive property investments.
• BREEAM certified (the world’s leading sustainability assessment method which includes Home Quality Mark)
• Energy efficiency
Greendale was fortunate to have the assistance of assessors, Adam Watkins and Laura Tenor of Sustainable Construction Services, to help advise, and meet all the requirements on this project in order to achieve the BREEAM excellent rating.”
• All insulation installed to be Green Guide A+ rated
• Site waste management plan undertaken and tracked through construction period
“In line with BU’s commitment to environmental sustainability, all our major refurbishments must achieve BREEAM ‘very good’ as a minimum. Thanks to the fantastic effort from BU and Greendale Construction Limited, the Studland House project has now surpassed the BU internal target and Greendale contractual obligations and achieved BREEAM ‘Excellent’ rating. It is even more impressive considering that the original target has been exceeded by almost 18 per cent.
Greendale announced as finalists in the South Coast Property Awards
improve
Marcin Grabowski, programme director, Bournemouth University, said: “Alongside the delivery of a number of landmark new buildings, BU continues its effort to and transform BU estate, recognising the importance of refurbishment, remodelling and optimisation of the existing buildings. Fully refurbished, Studland House will provide a consolidated, high quality central hub for BU’s Professional Services at Lansdowne Campus.
Greendale Construction is delighted to have been announced as a finalist in the South Coast Property Awards 2022. The prestigious award winners will be announced on 29 September at Hilton at the Ageas Bowl. They will be hosted by TV’s Marcus Brigstocke, and promise to be a glittering gala evening of awards to celebrate the best in commercial property in the South Coast region. Sustainable Development of the Year Greendale has been selected as a finalist in the ‘Sustainable Development of the Year’ category, for its work at Studland House phases 2 and 3. This category draws upon outstanding examples of green buildings that are not only good for the environment, but also satisfy occupier demands, and help improve the corporate image. This category highlights the sustainability credentials of a property – whether commercial or residential – from biodiversity to wellbeing, and from energy use to the impact on transportation. Buildings are assessed on:
www.greendaleconstruction.com
“Greendale’s collaborative approach and willingness to go the extra mile was fundamental to this project’s overall success, resulting in fantastic, sustainable facilities and satisfied end-users.”
Reduction in flush volumes and flow restrictors of sanitaryware installed
reduction
•
DORSET BUSINESS FOCUS / BUSINESS PARTNER NEWS /dorsetchamber @DorsetChamber40 September 2022 | Dorset Business Focus /company/dorset-chamber/
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DORSET BUSINESS FOCUS / NEWS 42 September 2022 | Dorset Business Focus /dorsetchamber @DorsetChamber/company/dorset-chamber/ Our services: As the accredited Chamber of Commerce for Dorset, we have a highly experienced and qualified team in place to help businesses import and export goods across the globe. • A customs brokerage service that can complete your customs declarations for UK importers and exporters • T1 Transit Documents • Direct links to the HMRC customs handling system and all inventory linked ports for air, road and sea • Understanding of the importance of compliance in this complex area, to ensure that your goods pass though borders unhindered • We are also an issuing body, appointed by HM Revenue and Customs, and are authorised to certify export documentation, oincluding:UKCertificate of Origin o Arab-British Certificate of Origin o UK EUR1 Customs Movement Certificates • Training programmes on all international trade subjects in addition to bespoke training for your specific business needs • We offer a global business network where we can introduce you to other chambers across the world to help businesses overcome challenges they may be facing Our services include:
more news online - www.dorsetchamber.co.uk/news 43
Traditionally, organisations have viewed wellbeing as a nice to have rather than a necessity. It wasn’t considered an employer’s responsibility, just something managed by employees. However, in light of the global pandemic, expectations have shifted and organisational leadership has become accountable for proactive wellbeing promotion and interventions.
Many businesses are starting to get to grips with their environmental actions as the impact is relatively easy to measure. Carbon emissions, deforestation, waste management, and water usage are all tangible factors lending themselves to quantitative Governanceassessment.matterscan also be held to account by quantifying executive pay, representation of diverse board members and political and charitable contributions. By comparison, the social component consists of much more qualitative factors, such as data security, customer satisfaction, human rights, and fair labour practices. Because these more amorphous factors are harder to measure, the “S” factor is always prone to falling out of ESG considerations.
ESG investing has gained huge momentum in recent years, with socially responsible investors using its criteria to screen potential investment opportunities. The key features are used when measuring the sustainability and ethical impact of an investment, based on the philosophy that environmental, social and governance components can have an impact on company success and market returns.
Asset managers now have a wide range of strategies to quantify climate change and the same approach could be used to measure employee health and wellbeing such as changes in staff turnover, absenteeism, and productivity. Using these measures, fund managers could highlight companies that prioritise the health and wellbeing of their staff.
The benefits to companies that have a caring culture towards their staff include fewer staff absences and greater productivity, and when staff feel engaged and appreciated, the whole ethos of the organisation exudes positivity. It also helps with staff recruitment and retention, as when people feel valued and there is autonomy within their role, they want to stay in a workplace. This enhances a company’s ability to generate long-term sustainable values as it demonstrates that they prioritise employees, a factor which is becoming even more important in the digital age.
Is health the missing piece in ESG?
However, much more needs to be done, as it is widely acknowledged that health inequalities have been increasing for several decades in the UK. This is exacerbated for those who live in poor quality housing, polluted areas with limited access to healthy food, higher obesity rates and little say over working conditions.
44 September 2022 | Dorset Business Focus /dorsetchamber @DorsetChamber/company/dorset-chamber/ DORSET BUSINESS FOCUS / HEALTH & WELLBEING
For this reason, it is all the more important to emphasise social factors that are measurable, such as health and wellbeing, but whilst health might be implicitly part of Social, it is not explicitly stated. Therefore, there is an urgent and strong case for attaching an “H” for “Health” and broadening the mandate to ESHG, placing an equal emphasis on ensuring human capital flourishes, as well as financial capital.
The fact is that employee mental health and wellbeing is now shifting up the priority ladder as investors are seeking to ensure they invest in companies who have demonstrated that they are committed to nurturing staff health and wellbeing. Effective corporate initiatives on emotional wellness are now valued by shareholders, as well as other stakeholders, who are recognising how these issues affect personal and professional lives.
Good health is good for business, likewise poor health is poor for business. A clearer commitment to investing in a healthier society should be one of the pandemic’s legacies and therefore it should be enshrined within ESHG.
Investors may consider a number of different ESG metrics when looking to adopt a strategy and these factors typically include industry-specific issues such as carbon footprint, climate change, labour management, corporate governance, privacy and political views, amongst others.
Firstly, if a company has robust health and wellbeing policies in place, it can have a positive impact on financial returns. A study from the London Business School suggests that companies with high levels of wellbeing outperform the stock market by two to three per cent per year and research from Business in the Community shows that FTSE 100 companies demonstrating best practice in employee health and wellbeing show a 61 per cent return rather than the average 51 per cent. According to the US SIF Foundation, assets under management using ESG strategies grew 42 per cent between 2018 and 2022.
Our Health and Wellbeing coordinator, Xanthe Grace explains why she thinks it’s essential that Health is a natural ally to the social element in ESG.
Poor health is increasingly straining public finances and there are inevitable costs for businesses. In the UK, 70 million working days are lost each year due to mental health problems and this number is increasing.
Financial distress. As the Insolvency Service’s recent figures have shown (where the number of company insolvencies in Q2 2022 was 13 per cent higher than in Q1 2022 and 81 per cent higher than in Q2 2021), businesses can move very quickly from underperformance to crisis. 6 key signs of financial distress are:
Insolvency Practitioners help businesses make the decisions needed to avoid insolvency.
Edward01202Edward.OBrien@LA-Law.comO’Brien786148O’BrienisanAssociate in Lester Aldridge’s Employment & HR team.
• High interest payments
• Underperformance. Early signs include a lower-than-expected bank balance and surprising use of an overdraft facility or lower profit margins. These issues can be managed for a short time, however, if, for example, inflation forces up costs, swift and decisive action might be needed to maintain margins longer term.
• Crisis. If financial distress develops into a full-blown crisis, then it is likely that a formal insolvency procedure is required. If parts of a business can be saved, then an administration might be appropriate. Likewise, if a company is able to enter into a formal arrangement to repay some or all of its debts over a fixed time scale, then a Company Voluntary Arrangement is possible. If neither of those two procedures are possible, then liquidation is the only remaining option.
–ESGConsiderationsfor employers
Are we heading for a recession? What must businesses do to prepare?
If a business is already defaulting on an HMRC Time to Pay agreement or cannot pay the wage bill or meet the growing demands of other creditors, it might be difficult for the insolvency practitioner to avoid a formal insolvency process.
Edward
Why should ESG be important to employers?
There are 5.5 million small businesses in the UK It is often the big companies and corporations that take the headlines when it comes to declining sales and profits and job losses during recessionary times. However, as the Federation of Small Businesses
An ESG strategy should be reflected in the employee handbook and company policies to help foster the desired cultural changes. It’s important to regularly review employee handbooks, not only to check that their compliant with current employment legislation, but also to ensure that they remain in line with an employer’s ESG values.
Some of the key things to turn a business around are: getting tighter cost controls in place; implementing more effective credit control; agreeing new payment terms with creditors; stripping out unprofitable product lines and, longer term, working to change a company’s culture and working processes.
www.antonybatty.com
There are three categories of warning signs:
• Increasing stress levels
The pressure on businesses has been rising for several months now, with supply chain issues, rapidly rising inflation and, especially, the shock of soaring energy prices caused by the war in Ukraine. The latest Bank of England forecast on 4 August for a full-blown recession came with a significant rise in interest rates to 1.75%.
• Falling margins
The sooner help and advice is sought from an insolvency practitioner, the more that can be done to turn things around.
beingvulnerablebutarearemanager(£1.6trillion)ofaccountinstatistics)(www.fsb.org.uk/uk-small-business-reportsthereare5.5smallbusinessestheUK(with1-49employees),andtheyfornearly50percent(12.9million)totalemploymentand36percentofprivatesectorturnover.ElaineWilkins,businessdevelopmentatAntonyBattysaid:“ThesebignumbersandthesecompaniesthebackboneoftheUKeconomy,theyareveryoftenthemosttothepressuresnowseenintheUKeconomy.”
• Extended creditor or debtor days
DORSET BUSINESS FOCUS / NEWS more news online - www.dorsetchamber.co.uk/news 45
This will put significant pressure on very many businesses, especially SMEs, who are already struggling to recover post-pandemic
Secondly, there is now an expectation from employees that employers go beyond merely having internal policies that comply with legislative and regulatory requirements, with many wanting to work for a company that reflects their own ethics. While ESG does not change employer’s obligations to staff under existing employment law, an increased focus on improving their ESG credentials means that employers are looking at ways of implementing and embedding meaningful cultural change within their organisations in order to attract and retain quality staff. To succeed with their ESG strategy, employers should proactively seek employee buy-in to their ESG initiatives. Employee input should be sought on how ESG can be embedded within an organisation’s culture, and positive recognition for feedback provided to encourage engagement.
• On-going cash flow problems
• Defaulting on bills
For starters, a focus on the “S” (social aspect) of ESG includes matters such as diversity, equity and inclusion, employee wellbeing (with a focus on mental and physical health and flexible working) and employee engagement, all of which will have a positive impact on the health and wellbeing of staff.
Businesses with lots of debt need to watch interest rates closely. It only takes a relatively small and sustained rise in interest rates for debts to become much harder to service. When underperformance is spotted, tough questions need to be asked and early action taken. Often, the solution is not simple and getting support and advice is better than waiting and hoping for things to get better.
DORSET BUSINESS FOCUS / NEWS 46 September 2022 | Dorset Business Focus /dorsetchamber @DorsetChamber/company/dorset-chamber/ Date Event Time Venue Price (+VAT) Sept20 Methods of Payment 09:30 – 12.30 ONLINE (zoom) £170 +VAT for Members £215 +VAT for Non-Members 21 Import Procedures 09:30 – 12.30 ONLINE (zoom) £170 +VAT for Members £215 +VAT for Non-Members 22 Documentary Letters of Credit 09:30 – 12.30 ONLINE (zoom) £170 +VAT for Members £215 +VAT for Non-Members Oct4 Agents and Distributors 09:30 – 12.30 ONLINE (zoom) £170 +VAT for Members £215 +VAT for Non-Members 5 Preference Rules of Origin 09:30 – 12.30 ONLINE (zoom) £170 +VAT for Members £215 +VAT for Non-Members 6 Inward & Outward Processing 09:30 – 12.30 ONLINE (zoom) £170 +VAT for Members £215 +VAT for Non-Members 18 Incoterms * 09:30 – 12.30 ONLINE (zoom) £170 +VAT for Members £215 +VAT for Non-Members Dorset Chamber Events International Training Diary To book events please go www.dorsetchamber.co.uk/eventsto GU6, Business Leader Resilience Event Venue: The Retreat, New Forest Date: September 16, 2022 Time: 12:30 – 15:00 Cost: £15 +VAT | Members £10 + VAT Open to all Business Networking Lunch, sponsored by Bournemouth University Venue: The Marriott, Bournemouth Date: October 19, 2022 Time: 12:00 – 14:30 Cost: £45 +VAT | Members £35 + VAT Open to all Business Exhibition - Book your stand Venue: AFC Bournemouth, Vitality Stadium Date: November 10, 2022 Time: 7:30 – 12:30 Cost: £160 + VAT | Members £140 +VAT Open to all Business BournemouthsponsoredBreakfast,by7s Venue: The Village Hotel, Bournemouth Date: November 17, 2022 Time: 10:30 – 12:00 Cost: £25 + VAT | Members £18 + VAT Open to all Dorset Chamber’s Christmas Lunch, sponsored by Deep South Media Venue: The Hilton Hotel, Bournemouth Date: December 1, 2022 Time: 12:00 – 14:30 Cost: £52 + VAT | Members £42 + VAT Open to all Simply Networking Online Venue: Online Date: November 9, 2022 Time: 8:50 – 10:30 Cost: MembersFreeOnly
NETWORKINGSIMPLY LIVE VENUE: CUSTOM HOUSE, POOLE QUAY Date: Wednesday 20 July, 2022 Ian Girling from Dorset Chamber & Nikki Robinson from Custom House Cafe
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Harbour Equity Release, Poole 07905 www.harbourequityrelease.co.uk585670
Azets, Poole 01202 www.azets.co.uk717867
ActionCOACH Bournemouth, www.bournemouth.actioncoach.co.uk07736Bournemouth944196
Think Research, Poole 01202 www.think.aero765654
Liaise Limited, Bournemouth 07823 www.liaiseltd.co.uk451953
Melissa Hague Coaching Conversations, West www.melissahague.com07984429591Moors
IMSM Limited, Malmesbury www.imsm.com/gb/01793313141
The CEO Coach Ltd, Poole 07973 www.jamesakinsmith.co.uk137470
Convoy Community Ltd, Twickenham 07773 696858, convoycommunity.com Core PA Services Ltd, Bournemouth 07942 www.core-pa.co.uk/862413
SturBiz - Sturminster Newton Chamber of Commerce, Sturminster Newton 07810 www.facebook.com/SturBiz424269
Evolve, Poole 0333 322 www.evolvemembers.com2332
Custom House Cafe, Bar & Bistro, Poole www.customhousecafe.co.uk01202073295
Branding & Design Amadoo, www.amadoo.co.uk01202287807Poole HallBrewery&Woodhouse Ltd, Blandford St Mary 01258 www.hall-woodhouse.co.uk452141
Engage for Change, Dorchester www.engageforchange.com/07710130755
Walcom Integration Ltd, Bournemouth 08000 www.walcomintegration.com487384
Phil Popham Consultancy, Stretton on Dunsmore, , Quay Business Associates Ltd, Poole 01202 www.quaybusinessassociates.co.uk679225 Quay Development Coaching, Poole 01202 www.quaydevelopmentcoaching.com690415
Safe Space Consultancy, Poole 07592 www.safespaceconsultancy.org739183
KIMCO, Poole 01202 www.kimcoafrica.com/en/888549
SGS United Kingdom Ltd, Ellesmere Port 01276 www.sgs.co.uk697715
CryoShower, Swanage 07532 www.cryoshower.co.uk889488 DELTA Group, Broadstone 01202 www.deltagroup.co.uk690348
Traction Six, Broadstone 02033 www.tractionsix.co.uk849785
Hunts Accountants Limited, SHERBORNE 01935 www.huntsaccountants.co.uk815008
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Business Associations Bournemouth Coastal BID, Boscombe 01202 www.coastalbid.co.uk291200
Bicknell Business Advisers Ltd, www.bicknells.net01202Bournemouth025252
Accountants & Tax Advisors
Insight6 - Dorset, Salisbury 07887 www.insight6.com/dorset554898
Michaela Smith, Highcliffe on Sea 07555524647, michaela-smith.com
Vantage Accounting, Ferndown 01425 460993, vantage-accounting.co.uk
On The Spot Accountants, Lymington 07973 www.onthespottax.co.uk939228
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Verace Business Assistance, Poole 07467 www.veraceba.com952352
Business 7PM2ConsultancyCoaching/CoachingMentoring&Training, www.7PM2.com01202Bournemouth070372
Business Support Delivery Partners
Arnold Accounting & Bookkeeping Services Ltd, Christchurch 07513 www.arnoldaccounting.co.uk838434
SME Assistance - Simon Rigby, Tarrant www.smeassistance.co.uk07590Monkton673704
Law Point, Bournemouth 01202 www.law-point.co.uk729444
The Dorset Concierge Ltd, Swanage www.thedorsetconcierge.com01202148003
Morris Lane, Poole 01202 www.morrislane.co.uk715950
Car BritanniaParkingParking Group LTD, Poole 01202 www.britpark.com555888
Mazars LLP, Poole 01202 www.mazars.co.uk680777
Dorchester Chamber for Business, www.dorchesterchamber.co.uk01305Dorchester360293
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Business PDQAutomationProcess4YouLtd,Bournemouth 07923484502, Provulo, Weybridge 07503 www.provulo.com267160
Dorset Chamber, Poole 01202 www.dorsetchamber.co.uk714800
Sherborne Chamber of Trade & Commerce, Sherborne 01935 815 www.sherbornechamber.co.uk008
Russell Philips Limited, Dorchester www.russellphilips.com01305267009
HWB Chartered Accountants, Chandlers www.hwb-accountants.com02380461200Ford
The Italian Villa, Poole 01202 www.the-italian-villa.co.uk816074
Selfless Leadership Ltd, Poole 07712 www.selflessleadership.co.uk468338
Wimborne BID, Wimborne Minster 01202 www.wimborne.info888992
Flexible Project Management, Broadstone 07710 www.flexiblepm.co.uk454065
J.P.Morgan, Bournemouth 01202 www.jpmorgan.com342000
Aspirin Business Solutions Ltd, www.aspirinbusiness.com01202Bournemouth985112.
LionelArchitectsGregoryArchitects Ltd, Poole 01202 www.lionelgregoryarchitects.co.uk723157
Surrey Translation Bureau, Farnham www.surreytranslation.co.uk01252730014
The Passionate PA (UK) Ltd, Poole 01202 www.thepassionatepa.co.uk802863
Bridport Business Chamber of Trade and Commerce, Bridport 07577 www.bridportbusiness.org.uk199786
PromedicaCare 24 Dorset and Hampshire, 01202Poole www.promedica24.co.uk/Dorset618400
Swanage & District Chamber of Trade, www.swanagechamberoftrade.co.uk07966Swanage462974
Evelyn Partners, Bournemouth 02380 www.tsandw.com/827600
Grant Sellers Chartered Accountants, www.grantsellers.co.uk01202Verwood824500 Hill Osborne, Poole 01202 www.hillosborne.com678555
QP Architecture, Christchurch 01202 www.qparchitecture.com484642
Bars & Restaurants
TC Filer Knapper LLP, Christchurch 01202 www.filerknapper.co.uk483341
J R L Coaching and Consulting, www.jrlcoaching.co.uk07795Bournemouth202982
A Culture of Kindness, Sturminster Newton www.acultureofkindness.co.uk07421132661
Smart Quality Services Ltd, Bournemouth 07514 www.smartquality.co.uk701994
Be Astute Limited, Frome 01373 www.be-astute.co.uk837331
Even Keel Solutions Limited, Bournemouth www.evenkeelsolutions.co.uk01202237337
Universal Maintenance Contracts Limited, www.umc-ac.com01202Wimborne891772
GetSet for Growth, Bournemouth 0800 www.getsetforgrowth.com/east-dorset7560811
BlackmoreAdvertisingValeMagazines Ltd, Wincanton 07714289412, blackmorevale.net/ Air DraperConditioningVentilationLtd,Dorchester 01202 www.drapervent.com797151
Audio Visual Equipment MVS Audio Visual, Wimborne 01202 www.mvsav.co.uk861696
Catering & ComaxEquipmentCateringLtd, Ringwood 01202 www.comaxuk.com684111 Chamber of Commerce
Acquit Debt Collection and Outsourced
Certius Professional Services Limited, 08006Poole www.certius.co.uk890794
DAeCO, Poole 01202 www.daeco.co.uk880302
Albert Goodman, Taunton 0330 333 www.albertgoodman.co.uk5039
Credit Control, Poole 01202 www.acquit.org.uk432022
Dorset Business Angels, Christchurch 01202 www.dorsetbusinessangels.co.uk706975
Bookkeeping and Payroll Milburn Finance, Bournemouth 01202 www.milburnfinance.com535399 Ookkee, Poole 01202 www.ookkee.co.uk283214
Western Design Architects, Blandford 01258Forum www.westerndesignarchitects.com830675
Foundry UK, Epping, , foundryuk.com/ George May Consulting, Dorchester www.georgemay.consulting07812193545
MLW Accountants, Poole 07900 www.mlwaccountants.co.uk924872
Tragor Ltd, Poole 01202 www.tragor.co.uk680914
Brian G Ford FCA, Ringwood 01425 472749, Cattistock Consulting, Dorchester 07729499238,
Shaftesbury & District Chamber of Commerce (SDCC), Shaftesbury 01747 850059/01747 www.shaftesburychamber.co.uk8
Saffery Champness LLP, Bournemouth 01202 www.saffery.com204742
Schofields Chartered Accountants, www.schofieldsonline.co.uk01202Bournemouth555785
Yarway Group, Nottingham www.yarwaygroup.com01157845774
Portland Leonard Curtis, Poole 01202 www.portbfs.co.uk712810
Business Support Services
Morgan Design Studio, Blandford Forum www.morgandesignstudio.co.uk07557962724
Rubyz Cabaret Ltd, Bournemouth 01202 www.rubyzcabaret.co.uk016016
HSBC,BankingBournemouth 03455 www.banking.hsbc.co.uk848056
Bournemouth Property Association, www.bpa-online.co.uk01202Bournemouth204717 Poole BID, www.poolebid.com01202308800Poole
Weymouth & Portland Chamber of Commerce, Weymouth 07730 www.wpchamber.co.uk135973
Business Recovery & AntonyInsolvencyBatty&Co, Bournemouth 01202 www.antonybatty.com551193
PKF Francis Clark, Poole 01202 www.francisclark.co.uk663600
Construction & Surveyors Acheson Construction Ltd, Dorchester 01305 www.achesonconstruction.com267938
Poole Sea Cadets, Poole 01202 www.sea-cadets.org/poole671892
Graham Garner & Partners Ltd, www.ggpl.co.uk01202Broadstone697341
AEngineering&MDefence&Marine Services Ltd, www.amdefencemarine.co.uk01202Wimborne828700
Woodmace, Poole 07702 www.woodmace.co.uk714710
Jurassic Coast Ventures Ltd, Bridport 07977 www.jurassiccoastventures.co.uk707617
MFCO International Ltd, london 07496388327, Pam International, Poole 07496 www.paminternational.co.uk388327
Sexual Trauma and Recovery Services (STARS), Poole 01202 www.starsdorset.org308840
Wessex Trophies Limited, Broadstone 01202 www.wessextrophies.co.uk650444
Talbot Village Trust, Wimborne 01202 www.talbotvillagetrust.org338551
PramaCare, Poole 01202 www.pramacare.org.uk207300 Rotary International District 1110, www.rotary.org01202Wimborne882277
Dorset Commercial Cleaning, Poole 01202 www.dorsetcommercialcleaning.com986700
Dorset Mind, Bournemouth 01202 www.dorsetmind.uk099183
T A Colbourne Projects Ltd, Poole 01202 www.tacolbourne.co.uk716516
CAN (Community Action Network), 01202Poole www.can100.org466130
Bournemouth and Poole College, Poole 01202 www.thecollege.co.uk205500
QA Tech Apprenticeships, Bournemouth www.qa.com07741384718 Skills & Learning Adult Community Education, Poole 01202 www.skillsandlearningace.com123444
Energy Efficiency Services Thermal & Acoustic Solutions Ltd, www.thermalacoustics.co.uk01202Christchurch487463
A*EducationLearningServices, Poole www.astarlearningservices.com07725666567
Hope HTS, Bournemouth 01202 www.hopehts.com312231
Dorset Community Foundation, Poole 01202 www.dorsetcommunityfoundation.org670815
Toilets+, www.toilets.co.uk/toilet-hire-dorset/0800606100Wymondham
Cyber Security ESET UK, Bournemouth 01202 www.eset.co.uk405405
Lewis-Manning Hospice Care, Poole 01202 708470, lewis-manning.org.uk Lighthouse Poole, Poole 01202 781 www.lighthousepoole.co.uk320
Care South, Poole 01202 www.care-south.co.uk712400
Sherborne Holdings Ltd, Bournemouth 01202 www.sydenhams.co.uk303585
Diverse Abilities, Poole 01202 www.diverseabilities.org.uk718266
Forest Holme Hospice, Poole www.forestholmehospice.org.uk01202670644
Solent University, Southampton 02382 www.solent.ac.uk013291
Greendale Construction Ltd, Poole 01202 www.greendaleconstruction.com764551
Wessex Reserves Forces & Cadets Association, Taunton 01823 www.wessex-rfca.org.uk250110
Quoin Property Consulting Limited, www.quoinsurveys.com/07710Wimborne543305
Schenker Ltd, Poole 01202 www.schenker.com862150
The Tank Museum, Bovington 01929 www.tankmuseum.org405096
Gillingham & Shaftesbury Show, www.gillinghamandshaftesburyshow.co.uk01747Shaftesbury823955
Commercial Washrooms Ltd, Poole 01202 www.commercialwashroomsltd.co.uk650900
Spetisbury Construction Ltd, Wimborne 01202 www.spetisburyconstruction.co.uk856685
DORSET BUSINESS FOCUS / BUSINESS DIRECTORY 50 September 2022 | Dorset Business Focus /dorsetchamber @DorsetChamber/company/dorset-chamber/
AHHDesignConstruction&BuildGroup,Bournemouth 01202 531 www.ahh.org.uk635
ATLASDefenceELEKTRONIK UK LTD, Dorchester 01305 www.atlas-elektronik.com212400
Total Guide to Poole, Poole 07814 www.totalguidetopoole.com080119
Tops Day Nurseries, Bournemouth 01202 www.topsdaynurseries.co.uk551553
Digital DittoConsultantMarketingDigital, High Wycombe 01494530233, dittodigital.co.uk Display & Storage Suppliers
Music Corner, Poole www.music-corner.co.uk07535926256
Siteright Construction Supplies Ltd, Sturminster Marshall 01258 www.siteright.net858028
Help and Care, Bournemouth 03001 www.helpandcare.org.uk113303
Composite Profiles UK Limited, Poole 01202 www.compositeuk.com659237
Apple Clean, Bognor Regis 0800 587 www.appleclean.co.uk/bournemouth/4571
The Perfect Source Limited, Wimborne 0845 643 www.yourperfectsource.com4959
Corporate Gifts & Clothing 4Couture.com, Ferndown 08452 www.4couture.com260880
Vail Williams, Wimborne 01202 www.vailwilliams.com558262
Lobo Creative, Wimborne 01202065760, lobocreative.studio Somer Design, Bournemouth www.somerdesign.co.uk/07905797197
Prevail Property Developments Ltd, www.prevailpropertydevelopments.co.uk07856511225Bournemouth
Digital imageHOLDERSAgenciesLtd,Wimborne 07570 www.imageholders.com/850748
Pavilion Dance South West, Bournemouth 01202 www.pdsw.org.uk203637
Shopfitting Warehouse, Wimborne 01258 www.shopfittingwarehouse.co.uk859900
Autism Unlimited, Christchurch 01202 www.autismwessex.org.uk483360
KM Cleaning Ltd, Bournemouth 07840 www.kmcleaningltd.com846466
Citizens Advice Bournemouth Christchurch and Poole, Bournemouth 01202 www.citizensadvice.org.uk290967
Riverside Aromatics Ltd, Poole 01202 www.riversideaeromatics.com679532
University Hospitals Dorset NHS Charity, www.uhdcharity.org/01202Bournemouth704060
Drain Clearance First Local Services, Bournemouth www.firstlocalservices.co.uk08006696492
Dorset Wildlife Trust, Dorchester 01305 www.dorsetwildlifetrust.org.uk217987
De Monchy Aromatics Ltd, Poole 01202 620888, Kong Company Ltd, Salisbury 01722 www.kongcompany.com783211
Bournemouth University, Poole 01202 business-serviceswww.bournemouth.ac.uk/961961
The Bournemouth English Book Centre, 01202Poole www.bebc.co.uk712908
Young Enterprise, Oxford 07918 www.young-enterprise.org.uk564958
DorPIP, Poole 07813 www.dorpip..org.uk989707
Electrical Services
Aeronautical & General Instruments Ltd, www.agiltd.co.uk01202Poole689022
ClarendonDistributionSpecialty Fasteners, Swindon 01793 www.clarendonsf.com439166
Helpful Hounds Assistance Dogs, www.helpfulhounds.org.uk01202591602Bournemouth
Southampton 02380 www.oemachem.co.uk707686
Couriers & E-TELForwardingFreightEXPRESS, Ferndown 01202 www.e-telexpress.com874156
BCHA, Bournemouth 01202 www.bcha.org.uk410500
MYTime Young Carers, Poole 01202 www.mytimeyoungcarers.org/710701
Suttle Stone Quarries, Swanage 01929 www.suttles.co.uk439444
Weymouth College, Weymouth 01305 www.weymouth.ac.uk208919
Morgan Sindall Construction, Poole 01202 www.morgansindall.com606801
Electric Vehicle Charging A3A Energy Ltd, Poole 07773849899, a3aenergy.co.uk/ EV Solutions, www.evsolutions.co.uk08009755800Nationwide
Sibbett Gregory, Poole 01202 www.sibbettgregory.com661177
Dextra Group PLC, Gillingham 01747 www.dextragroup.co.uk858100
WISE Ability Services Ltd, Bournemouth 0300 www.wiseability.co.uk3033737
Faithworks Wessex, Bournemouth 01202 www.faithworkswessex.org.uk429037
Poole High School, Poole 01202 www.poolehigh.co.uk666988
Harry J Palmer (Broadstone) Ltd, www.harryjpalmer.co.uk01202Wimborne842224
Julia’s House, Poole 01202 www.juliashouse.org644220
Dorset & Somerset Air Ambulance, www.dsairambulance.org.uk01823669604Wellington
AECCCharityUniversity College, Bournemouth 01202 www.aecc-clinic.co.uk436300
Ferndown Community Support CIC, www.ferndowncommunitysupport.org.uk07872129844Ferndown
Godsell Arnold Partnership Ltd, www.gapltd.eu.com01202Broadstone600900
Savills, Wimborne 01202 www.savills.co.uk856800
Education Development Trust, Reading www.educationdevelopmenttrust.com074468474739
Day Nurseries
KAD Electrical Services Ltd, , , Mission Road Electrical, Broadstone www.missionroad.co.uk01202283643
YMCA Bournemouth, Bournemouth 01202 www.ymcabournemouth.org.uk290451
HealthBus Trust, Bournemouth 07395 www.healthbus.co.uk560343
Chemical OEMAchem,AnalyticalSupplyServices
Cleaning Services AMS Cleaning Ltd, Bournemouth 01202 www.amsclean.co.uk600611
Amiri Construction, Christchurch 01202 www.amiriconstruction.co.uk331615
Lightly Salted Ltd, Wimborne www.lightlysalted.agency/07792226049
Dorset Reclaim, Bournemouth 01202 www.dorsetreclaim.org.uk773384
Bee Mission 500, Bournemouth www.beemission.co.uk07970433491
Food & Drink ABP Yetminster, Yetminster 01935 www.abpfoodgroup.com872777
Harlees Fish and Chips, Wimborne 01202 www.harlees.co.uk602524
Organix Brands Ltd, Bournemouth 07458 www.organix.com022789
TheNonExec Limited, Poole 01202 www.thenonexecutive.com828266
Nicholas O’Hara Funeral Directors Ltd, 01202Wimborne882134, oharafunerals.co.uk/ CustomFurnitureWorld
Funeral Services & Directors F C Douch & Son (Funerals), Wimborne 01202 www.fcdouch.co.uk882936
more news online - www.dorsetchamber.co.uk/news 51
G K D Technik Ltd, Wimborne 01202 www.gkdtechnik.com861961
Avonwood Developments, Wimborne 01202 www.avonwood.co.uk868000
Baggette Wealth Management Ltd, Poole 01202 www.baggette.co.uk676983
G P & J Baker Limited, Poole 01202 www.gpjbaker.com266999
Invictus Group, Bournemouth www.invictusgroup.com07479739139
Archway Financial Solutions LLP, www.archwayfs.com01425RINGWOOD600616
Aish Technologies, Poole 01202 www.aishtechnologies.com307082
Peter Harding Wealth Management, 01202Poole www.peterhardingwm.co.uk830730
Graphic Design Design Pit, Salisbury 01722 www.designpit.co.uk440654
AmplifyHealthNutritional Therapy Limited, Blandford www.amplifynutritionaltherapy.com07928946306Forum
Seetec Pluss, Bournemouth 0, Seetec Pluss The Clinic@78, Bournemouth www.clinic78.co.uk01202767000 Therapeutic Yoga UK, Bournemouth www.therapeutic-yoga.co.uk07807016124
Create Safe Ltd, Verwood www.createsafe.co.uk07725914720
Fire Door Controls, Ferndown 0845 www.firedoorcontrols.co.uk2260536
Waterside Holiday Group, Weymouth www.watersideholidaygroup.co.uk01305833103
Greenfields Financial Management Ltd, 01258Poole www.greenfields.biz857101
Amtek Engineering Group Ltd, Wimborne, www.amtek-group.co.uk/1202868640
Environmental Services Carbon Kapture Ltd, Bournemouth www.carbonkapture.org07798552234
Holiday Parks Hoburne Ltd, Christchurch 01425 www.hoburne.com277661
Home SouthernImprovementsSoftflow, Wimborne 01202 www.southernsoftflow.co.uk828241
WorldFirst, London 020 7018 www.worldfirst.com3166
Livewell Dorset, Weymouth 01305 www.livewelldorset.co.uk233105
Aviation & Defence Spares, Poole 01202 www.aviationdefence.co.uk768667
Holiday Cottages.com,Lettings Lowestoft www.cottages.com/07581010455
Financial Services Apex CB Financial Planning, Poole 01202 www.apexcb.com622223
Lester Brunt Wealth Management, Wimborne Minster 01202 www.lesterbrunt.co.uk695801
SWIG Finance, Truro www.swigfinance.co.uk01872223883
SG Financial Ltd, Poole 07775 www.sg-financial.com/710551
The Mortgage Explorer, New Milton 01425 www.brooklandscommercialfinance.com/627511
IEC / Alpro Limited, Poole 01202 www.iecltd.co.uk339559
Safi Valves Ltd, Poole 01202 www.safi-limited.com624618
Love Local Trust Local, Blandford Forum www.lovelocaltrustlocalawards.co.uk/07970060569
Barrington International (SSS) Ltd, Blandford 01985850845,Forum Bioenergetics Systems Technology Group Ltd, Poole 01202 www.neshealth.com785888
Joanne Young, Wimborne 07590983820, Kestrel Medical Ltd, Broadstone 01202 www.vocalzone.com658444
Liberty Private Care, Christchurch 01202 www.libertyprivatecare.co.uk800494
The Master Key Group Ltd, Wimborne www.themasterkeygroup.com07384636992
Downhole Tools International Ltd, Poole 01202 www.dti.uk.com690001
Bournemouth 7s, Poole 01202 www.diamondsportinggroup.com545630 Quadrant2Design, Poole 01202 www.quadrant2design.com723500
The Prosper Group, Blandford Forum 01258 www.theprospergroup.co.uk792274
Shield Corporate Finance Ltd, London 01202 330200/07980 www.sellingabusinessformore.co.uk2
Kingston Country Courtyard, Corfe 01929Castle www.kingstoncountrycourtyard.com481066
Y-Not Finance, Ferndown 01202 www.y-notfinance.co.uk912182 Fire & Security Sentinel, 03330124302,Poolesentinelfs.co/
BV Dairy, Shaftesbury 01747 www.bvdairy.co.uk851855
Blue Fox Wealth, Dorchester www.bluefoxwealth.co.uk01935507230
Captains Club Hotel, Christchurch 01202 www.captainsclubhotel.com475111
Sandpolo Ltd, Aldeburgh 07796 www.sandpolo.com693796
Green Energy Voltalia UK PLC, Reading 0203 www.voltalia.com9941093
AW Precision Engineering Ltd, Poole 01202 www.awprecisionengineering.co.uk710789
Keith Spicer Ltd, Wimborne 01202 www.keith-spicer.co.uk863800
WAY Trustees Limited, Wimborne 01202 www.waytrustees.co.uk890895
Castleman Healthcare Ltd, Broadstone www.castlemanhealthcare.co.uk07743858372
Health & Safety A3C (U.K.) Limited, Blandford Forum 07702 www.a3c.co.uk013198
Lewis & Co (Investments & Pensions) Limited, Poole 01202 www.lewisinvestment.co.uk718400
Chewton Glen, New Milton 01425 www.chewtonglen.com275341
Bridge Health & Wellbeing, Christchurch 01202 www.bridgehw.com473800 BWT Physio, Poole 01202 www.bwtphysio.co.uk749514
Creditplus, Poole 01202 www.creditplus.co.uk684898
Home ForesolutionsTechnologyLimited,Ringwood 023 80249860, foresolutions.co.uk
IS-Rayfast Ltd, Swindon 01793 www.is-rayfast.com439136
Bournemouth Highcliff Marriott Hotel, www.bournemouthhighcliffmarriott.co.uk01202Bournemouth557702
Tides Marine International Ltd, Poole 01202 www.tidesmarine.co.uk656773
Life Matters, Poole 01202 www.lifemattersfp.com025481 MSP Capital, www.mspcapital.co.uk01202743400Poole
The Lewis Workplace Pension Trust, 01202Poole www.lewismastertrust.co.uk738650
Parvalux Electric Motors, Bournemouth 01202 www.parvalux.com512575
Hotels & BournemouthConferencingCarlton,Bournemouth 03300 www.bestwestern.co.uk283411
Nuffield Health Bournemouth Hospital, www.nuffieldhealth.com01202Bournemouth702809
Great Western Credit Union, South West 01179247309, moneyatwork.org.uk
Floodmate, Poole 0800 www.floodmate.co.uk932690077904744
The Jordans & Ryvita Company, Stratton Business Park 01305 www.dorsetcereals.co.uk751000
Dorset Ltd, Ferndown 01202 www.customworldbedrooms.co.uk896816
Venture Precision Engineering Group Limited, Poole 01202 www.vpeg.uk.co.uk724100
DDC Dolphin Limited, Poole 01202 www.ddcdolphin.co.uk731555
Genoa Wealth Management, www.genoawealthmanagement.co.uk01425529162Fordingbridge
Redwood Business Finance Ltd, www.redwoodbusinessfinance.co.uk07702Bournemouth098884
Libertas Financial Planning Ltd, www.libertasfinancialplanning.co.uk01202795996Bournemouth
Rossi International Ltd, Wimborne 01258 www.rossiinternational.co.uk857210
West Dorset Leisure Holidays, Bridport 01308 www.wdlh.co.uk422139
SUEZ Recycling and Recovery Ltd, Poole 01202 www.suez.co.uk725600
Clean Jurassic Coast, Ferndown 07415406350, cleanjurassiccoast.uk Efeca, Bournemouth 01305 www.efeca.com/261050
Modulift UK Ltd, Poole 01202 www.modulift.com621511
O-IM (Opulence Investment Management), Poole www.o-im.co.uk01202129703
DORSET BUSINESS FOCUS / BUSINESS DIRECTORY
Chemring Technology Solutions Ltd, 01202Poole www.chemring.co.uk628155
Ultra Electronics ENERGY, Wimborne 01202 www.ultra-ncs.com850450
StuartEntertainmentAnderson:Musician/Entertainer, www.pianoman.biz07845196679Bournemouth
Teachers Building Society, Wimborne 01202 www.teachersbs.co.uk843500
Smiths Metal Centres Ltd, Verwood 01202 www.smithmetal.com893755 Spherea Test & Services Limited, www.spherea.com01202Christchurch872800
BH Live, Bournemouth 01202 www.bhlive.org.uk055555
First Capital Finance Ltd, Bournemouth 01202 www.firstcapitalfinance.co.uk434000
Investec Wealth & Investment Limited, www.investecdfm.co.uk01202Bournemouth208100
Church House Investment Management, www.ch-investments.co.uk01935Sherborne382620
Strategic Solutions Chartered Financial Planners, Bournemouth 01202 www.ssfs.co.uk769890
WHIreland Wealth Management, Poole 01202 www.whirelandwm.com974111
Reidsteel, Christchurch 01202 www.reidsteel.com483333
Event Management & B2BEquipmentExpos, www.b2bexpos.co.uk01256838386Basingstoke
Blue Sky Financial Planning Ltd, Poole 01202 www.blueskyfp.co.uk756560
MC Warranty Services, Poole www.mcwarrantyservices.co.uk/01202078745
Caleva Process Solutions Ltd, Sturminster Newton 01258 www.caleva.co.uk471122
Fridgenius Ltd, Wimborne 01202 889264, Gemini 2000 Ltd, Poole 01202 www.gemini2k.com666700
Nexus Cooling Ltd, Poole 01202 www.nexuscooling.co.uk250100
Coty International BV, Bournemouth 01202 www.coty.com/524141
Packline Ltd, Poole 01202 www.packline.co.uk307700
Alltrista Plastics Limited, Christchurch 01202 www.jadexinc.com483636
British Diamond Wire Die Co Ltd, Poole 01202 www.balloffetdie.com745104
S K C Ltd, Blandford Forum 01258 www.skcltd.com480188
Electronic Technicians Ltd, Wimborne 01202 www.etluk.co.uk897722
Cygnus Instruments Ltd, Dorchester 01305 www.cygnus-instruments.com265533
ASMPT, Weymouth 01305 www.asm.com760760
Enovation Controls Ltd, Salisbury 01722 www.enovationcontrols.eu410055
Sargasso Worldwide Industrial Limited, Sturminster Newton 07743 www.sargassoworldwide.com877690 Sigma-Aldrich, Poole 0800 www.merckgroup.com717181
CT Production Ltd., Poole 01202 www.ctproduction.co.uk/688953
Caterpillar Marine Power UK Ltd, www.cat.com/marine01202Wimborne796000
Oakmount Control Systems Ltd, Yeovil 01935 www.oakmountcs.net/data478588
Focal Point Fires, Christchurch 01202 www.focalpointfires.co.uk499330
BOFA International Ltd, Poole 01202 www.bofa.co.uk699444
Purple HR Ltd, Wimborne 01202 www.purplehr.co.uk801047
Landscape Supplies & DorsetAggregatesSoils&Aggregates Ltd, Ferndown www.stone-zone.uk01202874207
FireSTOP Manufacturing Ltd, Dorchester 01305 www.firestopltd.co.uk213112
KVP EU Ltd, Beaminster 01308 www.kvpvet.com867020
RHH Franks, New Milton www.rhhfranks.com01425614730
Rowland Sandwith Ltd, Wimborne 01202 www.h-h-hancock.co.uk882323
Get Fresh Cosmetics Ltd, Bournemouth 01202 www.bombcosmetics.co.uk859059
Dorchester NFU Mutual, Dorchester www.nfumutual.co.uk/dorchester01305266411
Ashland Industries Europe – ISP Microcaps UK Ltd, Poole 01202 www.ashland.com627352
Summer Lodge Hotel, Dorchester 01935 www.summerlodgehotel.com482000
ENHANCED, Poole 01202 www.enhanced.co.uk308000
CDA Products Limited, Shaftesbury 01747 www.cdaproducts.co.uk352999
Marsham Court Hotel, Bournemouth 01202 www.marshamcourthotel.co.uk552111
R. Hamilton & Co. Ltd, Mere 01747 www.hamilton-litestat.com860088
The Hilton Bournemouth, Bournemouth 01202 www.bournemouthhilton.com804775
Dometic Group Ltd, Blandford Forum 03446 www.dometicgroup.com260141
Greens Combustion, Poole 01202 www.greenscombustion.com607563
Heatric Division of Meggitt (UK) Ltd, 01202Poole www.heatric.com627084 Hey Create, www.heycreate.co.uk/07534273945Poole
Field International Limited, Poole 01202 www.fieldinternational.com676331
ICB Waterproofing Ltd, Poole 01202 www.icb.uk.com785200
Farrow & Ball, Wimborne 01202 www.farrow-ball.com876141
AllInsuranceInsureServices Ltd, Blandford Forum 01258 www.allinsureservices.co.uk488879
Magicard Ltd, Weymouth 01305 www.magicard.com470000
NETZSCH Pumps & Systems Ltd, www.netzsch.com01935Dorchester483900
Ability Projects Ltd, Poole 01202 www.abilityprojects.com305800
ITEC Connect Ltd, Wimborne 01202 www.itecgroup.co.uk848866
Precision Acoustics Ltd, Dorchester 01305 www.acoustics.co.uk264669
A-One Insurance Group, Ringwood 01425 www.aoig.co.uk480700
Kimcell Ltd, Dorchester 01202 www.kimcell.com755300
PRF Composite Materials, Poole 01202 www.prfcomposites.com680022
Darlena Ltd, Bournemouth 01202 www.darlena.co.uk302010
QuoStar Solutions Ltd, Bournemouth 0845 644 www.quostar.com0331
A B Precision (Poole) Ltd, Poole 01202 www.abprecision.co.uk665000
AlfaTronix Ltd, Poole 01202 www.alfatronix.com715517
The Worth Partnership Ltd, www.worthpartnership.co.uk07958344488
The HR Team South Coast LTD, Poole 01202 www.thehrteam.co.uk701414
Lush Manufacturing Ltd, Poole 01202 www.lush.co.uk664040
SPC IT, Ferndown 01202 www.spcit.co.uk112334
The Data Vault, Bournemouth 01202 www.thedatavault.uk375079
Local Authority BCP Council, Bournemouth 01202 www.bcpcouncil.gov.uk454630
Ocean Marine Systems Limited, www.oceanmarinesystems.co.uk01202Christchurch596630
HR Business Solutions Ltd, Bournemouth 07931 www.hrbusinesssolutionsltd.co.uk530497
Coleman Marine Insurance a Gallagher Company, Poole 01202 www.ajg.com/uk647400
NFU Mutual Wessex, Wareham 01929 www.nfumutual.co.uk/wareham553472
Rely HR & Training Services, Dorchester 01305 www.rely.company889781 Skora HR, Poole 0330 056 www.skorahr.co.uk3664
ViewHR Ltd, Ringwood 01425 www.viewhr.co.uk205390
Juice Broadband, Poole 01202 www.juice-broadband.com332331
Newburgh Networks Limited, Dorchester 01258 www.newburghnetworks.com444999
Concept Cables Ltd, Blandford Forum 01258 www.conceptcables.com480603
Lillidale Ltd, Wimborne 01202 www.lillidale.co.uk848456
DORSET BUSINESS FOCUS / BUSINESS DIRECTORY 52 September 2022 | Dorset Business Focus /dorsetchamber @DorsetChamber/company/dorset-chamber/
Polyhose (UK) Ltd, Christchurch 01202 www.polyhose.com478334
Honeywell Analytics Ltd, Poole 01202 www.honeywellanalytics.com676161
Ferrari Stainless & Alloys Limited, Three Legged Cross 01202 www.ferraristainless.com823346
Hydreco Hydraulics Limited, Poole 01202 www.hydreco.com627500
Cornish Mutual, Truro 07814929262/ 01872 www.cornishmutual.co.uk2
Confex Technology Ltd, Poole 01202 www.confexuk.com881466
C.C.Moore & Co Ltd, Sturminster Newton 01963 www.ccmoore.com362234
CBRNergetics Ltd, Bournemouth 01202 www.cbrnergeticsltd.com800298
Griff IVD Ltd, Yeovil 07778 www.Griff-ivd.com997464
Lotek UK Ltd, Wareham 01929 www.lotek.com552992
Import/Export Services International Trade Matters, Bampton 01398 www.internationaltradematters.com332881
The People Choreographer, 07876207054, peoplechoreographer.co.uk
Primetals Technologies Limited, www.primetals.com01202Christchurch331000
Flowbird Transport Limited, Poole 01202 www.flowbird.group/transport339339
Neal’s Yard Remedies, Gillingham 01747 www.nealsyardremedies.com834665
RNLI College, Poole 03003 www.rnli.org/college.007654
Landscape Services The Big Plant Company, Verwood www.bigplantco.com01202980411
Carlisle Fluid Technologies UK Ltd, www.carlisleft.eu01202Bournemouth571111
Vizst Technology, Poole 0333 344 www.vizst.com2204
UK Health Insurance, Poole 01202 www.ukhealthinsurance.com756352
Glitch IT Limited, Christchurch 01202 www.glitch.services237996
AManufacturing&EConnock(Perfumery & Cosmetics) Ltd, www.connock.com01425Wimborne653367
HeadlandHR HR Limited, Dorchester www.headlandhr.co.uk07990576281
Lumine Development Ltd, Shaftesbury 07841 www.lumine.co.uk068727
Target IT Services, Bournemouth 01202 www.target-its.co.uk538488
Hillingdon HR, Poole 07795 www.Hillingdonhr.co.uk558648
Keyfort Ltd, Bournemouth 08448 www.keyfort.co.uk014580
Bowmill Engineering Ltd, Poole 01202 www.bowmill.co.uk266266
Kallo Foods Ltd, Camberley 01276 www.kallo.com609000
Oceana Hotels, Bournemouth 01202 www.oceana-collection.com298350
The Insurance Institute of Bournemouth, www.localinstitutes.cii.co.uk/bournemouth01202Bournemouth518242
Dorset Council, Dorchester 01305 www.dorsetforyou.com221000
R Human Resources Ltd, Bournemouth 07881717074, rhumanresources.co.uk/
I C Brindle & Co Ltd, Broadstone 01202 www.icbrindle.com657814
Abbey Supply Co Ltd, Poole 01202 www.abbeysupply.com623258
AITB S Computer Systems Ltd, Poole 01202 www.absgb.com770900
Minterne Estate, Dorchester 01300 www.minterne.co.uk341370
Netriver Systems Limited, Weymouth 02087 www.netriver.co.uk060995
Hamworthy Combustion Engineering, 01202Poole www.johnzinkhamworthy.com662717
Motion Control Products Ltd, www.motioncontrolproducts.com01202Bournemouth599922
APARO Ltd, www.aparo.co.uk02034882774Poole C3IA Solutions Limited, Poole 01202 www.c3ia.co.uk721123
The Paddock Pantry Ltd, Sturminster www.thepaddockpantry.co.uk01258Newton473336
Actisense,Marine Poole 01202 www.actisense.com746682
Maidmans Moving and Storage Limited, 01202Poole 681 www.maidmans.com397 Store & Secure Self Storage, www.storeandsecure.co.uk01202Bournemouth520220 BreweryRetail Square, Dorchester 01305 www.brewerysquare.com267777
Intergage Ltd, Wimborne 01202 www.intergage.co.uk684009
Office Supplies Ace Office Environments Ltd, www.aceoffice.co.uk01202Bournemouth240000
Motivational Speaker & PeterTrainerRadford Speaker, Sturminster 07884Newton946219/ www.peterradfordspeaker.com012588 Motoring Sales & Servicing
SpecialityPharmaceuticalOxygenService, Dorchester
Removals & Storage
Tyrol Tyre Sealant Manufacturer, 01202Christchurch470257/07710 4 www.tyrol.org.uk Vapormatic UK Limited, Exeter 01392 www.vapormatic.com435461
Sontronics, Poole 01202 www.sontronics.com722583
Property Management Joy Property Group Limited, www.joypropertygroupltd.com/07539249002Bournemouth
Dorset Tech, Gillingham 01258 www.dorset.tech808577
Media & Film Bird Media, Dorchester 07460 205033, Bird Media Dorset Biz News Ltd, Poole 07838 www.dorsetbiznews.co.uk858228
Process & FuturumConsultantTechnologyConsultingLtd, Salisbury 0333 www.futurum-consulting.co.uk3399926
Trimetals Limited, Blandford Forum 01258 www.trimetals.co.uk459441
Property Maintenance Homeowner Cover Limited, Wimborne 01202 www.homeownercover.com927399
Scope Team Ltd, Bournemouth 07879835526, SCOPE TEAM LTD TeamJobs, Poole 01202 www.teamjobs.co.uk445700
Global Brand Communications, www.discoverglobal.co.uk01202Bournemouth727070
Xerocad Limited, Ferndown 01202 www.xerocad.co.uk897297
Kiwi Design, Verwood 01202 www.kiwidesign.co.uk822634
Strouden Joinery, Poole 01202 www.stroudenjoinery.com696123
The Minster Press, Wimborne 01202 www.printsolutions.co.uk882277
Rubicon People Partnership, Poole 01202 www.rubiconpeople.co.uk680311
Office Equipment Suppliers
Patents & Trademarks Barker Brettell
Motley Digital Ltd, Sturminster Newton 01258 www.motley.co.uk807695
IP Consult, Swanage 01929 www.ipconsult.co.uk421925 www.specialityoxygen.co.uk01257254525 Video, www.andrewplantphotography.com01202Wimborne886375
The Print Agency, Wimborne 01202 www.theprintagency.com872777
Recycling & Waste Eco Sustainable Solutions, Christchurch 01202 www.thisiseco.co.uk593601
W & S Waste Management Ltd, Poole 01202 www.wsrecycling.co.uk675564
IMSPublicationsGroup,Bournemouth 01202 www.ims-group.co.uk611100
Breeze Motor Group, Poole 01202 www.breeze.co.uk713000
Solentim Ltd, Wimborne 01202 www.solentim.com798510
Office Furniture Osmond Ergonomics, Wimborne 01202 www.ergonomics.co.uk850550
& Packaging
Yunex Limited a Siemens Company, 01202Poole www.siemenstraffic.com782000
Goadsby & Harding (Survey & Valuation) Ltd, www.goadsby.com01202Bournemouth550000 Modern Listings Ltd, Poole www.modernlistings.co.uk01202113073
Local IQ, Bournemouth 07767 667785, localiq.co.uk Pulford Publicity Ltd (inc. Mags4Dorset & Brightbox Designs), Ferndown 01202 www.mags4dorset.co.uk870270
Insightful UX Ltd, Poole 01202 www.insightfulux.co.uk912760
Leatherbarrows Removals & Storage Ltd, www.leatherbarrows.co.uk01202Christchurch578581
Wessex Filters Ltd, Poole 01202 671671, Willie’s Cacao, Cullompton, * www.williescacao.com WRES Ltd, Poole 01202 www.wres-welding.co.uk674480
Caron Khan Consultancy, Bournemouth 07967 www.caronkhan.co.uk524578
SignsSignageExpress
OnBuy.com, www.OnBuy.com, Poole Bay Holdings Ltd, Poole www.poolebayholdings.co.uk01202493696
Thompson Valves Ltd, Poole 01202 www.thompson-valves.com647827
Tecan Ltd, Weymouth 01305 www.tecan.co.uk765432
DORSET BUSINESS FOCUS / BUSINESS DIRECTORY
Time & Data Systems International Ltd, 01202Poole www.tdsi.co.uk723535
AspireRecruitmentJobsLtd,Ringwood www.aspirejobs.co.uk07974429217
Plato Video Ltd, Bournemouth 07557 www.platovideo.co.uk448526
ASN Capital, Bournemouth 01202 www.asncapital.com771441 D J Property, Weymouth 01305 www.djproperty.com778896
Fireboy Xintex UK Operations Ltd., Poole 08453 www.fireboy-xintex.com899462
Sunseeker International, Poole 01202 www.sunseeker.com382222
Marketing PR & Web Developers b4b Marketing, Poole 01202 www.b4b.co.uk684400
Abbey Office Solutions Ltd, Southampton www.abbeyoffice.com01202011662
Fireworx, Bournemouth 01202 www.fwx.co.uk559559
Digital Storm Limited, Bournemouth 01202 www.digitalstorm.co.uk298392
Deep South Media Ltd, Poole 01202 www.deepsouthmedia.co.uk534487
Mploy Staffing Solutions Ltd, Poole 01202 www.mploystaff.com668360
The Dolphin Shopping Centre, Poole 01202 www.dolphinshoppingcentre.co.uk673906
Endeavour Property Group Ltd, Poole www.endeavour-properties.co.uk07703611191
Move On Sales and Lettings, Poole 01202 www.moveonrentals.com711169 Public Relations & Marketing Consultants
Notary Services Paul Wintle Notary Public, Bournemouth 01202 www.notarypublicpoole-pwintle.com267818
Liz Lean PR, Poole 01202 www.lizleanpr.co.uk701828
Southampton 02380 www.barkerbrettell.co.uk336970
The Work Shop, Ringwood 01425 www.thework-shop.co.uk489393
Watt to Wear Ltd, Wiveliscombe 01984 www.watt-to-wear.co.uk622010 Retail & CreativeInteriorsCommercialRetailSolutions,Poole 01202 www.creativeretailsolutions.co.uk233088
Serviced Offices Bayside Business Centre Ltd, Poole 01202 www.baysidebusinesscentre.co.uk282042
BizSpace Poole & Christchurch, Poole 01202 853100/01202 www.bizspace.co.uk/spaces/poole0
Wyndham Page Ltd, Poole 01202 www.wyndhampage.com734656
PC Visuals, www.pcvisuals.com07498854458Ringwood SHR Photography, Wareham 07450 866977, sasfihopeross.co.uk Zelda de Hollander, 01202432234, zeldadehollander.co.uk Printing Services & BCPSuppliesMediaGroup Ltd, Poole www.bcp.co.uk01202717535
Image Republic Ltd, Wimborne 01202 www.imagerepublic.co.uk820555
E T S Truck & Van, Poole 01202 www.etstrucks.co.uk669339
Violegen, Poole 01202 www.violegen.com026656
Property Sales and Rental Ashley Property Group, Prestwick www.ashleypropertygroup.com07532020134
more news online - www.dorsetchamber.co.uk/news 53
NeutralityMediationatWork International Limited, www.neutralityatwork.co.uk01202Bournemouth287418
Dacombes of Wimborne, Wimborne 01202 www.dacombesofwimborne.com882615
Reward Scheme Cordoba Rewards Ltd, Bournemouth 01202 www.cordobarewards.co.uk133581 School Meals Provider Forerunner Personal Catering, www.hotmealsonwheels.com01202Bournemouth434555
Key Digital Agency Ltd, Dorchester 01305 www.key.digital542000
Darren Northeast PR Ltd, Bournemouth 01202 www.darrennortheast.co.uk676762
Hendy Group, Eastleigh 023 8024 www.hendy.co.uk/2616
360 Ltd, Bournemouth
Bournemouth, branch/bournemouthwww.signsexpress.co.uk/01202Christchurch797239
Packing B-PAK www.bapk.com07909840426 LLP,
Superior Seals Limited, Wimborne 01202 www.superiorltd.com854335
AndrewPhotographerPlantPhotography &
VanguardSecuritySecurity Services Ltd, www.vanguard-services.co.uk01202Bournemouth523573
Oyster Recruitment Limited, Poole 03333 www.oyster-recruitment.co.uk443034
Titan Enterprises Ltd, Sherborne 01935 812790, flowmeters.co.uk/
OKO Global LLP, Tiverton 02078 www.oko.com703156 Poole Audi, Poole 01202 www.pooleaudi.co.uk775050
Vardey Recruitment, Bournemouth www.vardeyrecruitment.com07816873747
The BV Magazine, Sturminster Newton 01258 www.theblackmorevale.co.uk472572
Star Tech Ltd, Poole 01202 www.star-tech.co.uk694758
SWAD (Sex With A Difference), Poole www.swaddorset.org/07758724191
International Push to Talk Ltd, www.iptt.co.uk01202Christchurch240366
Software/ Cloud Services Chittak, Bournemouth 01202 www.chittak.co.uk611711
Phones 4 Business Limited, www.phones4business.com01202Bournemouth705030
Intelligent Land, Ferndown 01202 www.intel-land.com570471 Arena4Finance,Training Wimborne 01202 www.arena4finance.co.uk849691
Town Planning Consultants Chapman Lily Planning Ltd, Wareham 01929 www.clplanning.co.uk553818
TowerWorkwearSupplies, Poole 01202 www.towersupplies.com718000
Mimesis Studios Ltd, Blandford 0125 844 0840, mimesis-studios.com Servana Managed Services Ltd, www.servanamanaged.com01202Bournemouth026522
Frettens LLP, Christchurch 01202 www.frettens.co.uk499255
Giganet Ltd, www.giga.net.uk01489555670Fareham
John Pipe Limited, Poole 01202 www.johnpipe.co.uk715888
Sports & Leisure AFC Bournemouth, Bournemouth 01202 www.afcb.co.uk726322
D&AUtilitiesProcurement Ltd, Poole 07956 www.daprocurement.co.uk311336
Telesoft Technologies Ltd, Blandford 01258 www.telesoft-technologies.com480880
DORSET BUSINESS FOCUS / BUSINESS DIRECTORY
Aspire Training Team, Bournemouth 01202 www.aspiretrainingteam.co.uk551553
Katharine Cleall Travel Counsellors for Business, Ringwood 01202 co.uk/katharine.cleallwww.tctravelmanagement.802166
Virtual SandbanksPAPrivate Office Limited, Covent www.sandbanksprivateoffice.com01202788340Garden
Lester Aldridge LLP, Bournemouth 01202 www.lesteraldridge.com786161
Humphries Kirk, Poole 01305 www.hklaw.uk251007
Morebus/Excelsior Coaches, Poole 01202 www.morebus.co.uk338420
Rockley Watersports Ltd, Poole 01202 www.rockleywatersports.com677272
Power Audit.UK, Wimborne 0800 304 www.poweraudit.uk7588
JRS Training, Poole 01202 681525, jrstraining.com Locomotivation, Poole 01202 www.locomotivation.co.uk567204
Dorset County Football Association, 01202Poole www.dorsetfa.com682375
Muc-Off Ltd, Poole 01202 www.muc-off.com307790
Transport & Logistics
Otentic Customs UK, Poole www.otenticcustoms.nl07874090435
Yellow Buses and Coaches, Bournemouth 01202 www.yellowbuses.co.uk636046
Vehicle Rental Abacus Vehicle Hire - Horton Commercials, Wimborne 01202 www.abacusvanhire.co.uk877790
Coles Miller Solicitors LLP, Poole 01202 www.coles-miller.co.uk673011
Reeves James Limited, Dorchester 01305 238470, reevesjames.com
Visit: www.dorsetchamber.co.uk/join TO JOIN DORSETTHECHAMBER #GetBusinessDone
Solweb Ltd, Ferndown Industrial Estate 01202 www.solweb.co.uk232846
Poole Harbour Commissioners, Poole 01202 www.phc.co.uk440210
07426488913,Langford 4ComTelecommunicationsplc, Bournemouth 03304 www.4com.co.uk444444 Buzz Networks Ltd, Poole 02034 www.buzzconnect.co.uk888812 Chat-Com Ltd, Blandford Forum www.chat-com.com01747898001
Poole Town Football Club (1991) Limited, www.pooletownfc.co.uk/07554816089Poole Rock Reef (Bournemouth Pier), www.rockreef.co.uk01202Bournemouth983983
Brittany Ferries, Poole 08712 www.brittany-ferries.co.uk440411
Ellis Jones Solicitors LLP, Bournemouth 01202 www.ellisjones.co.uk525333
Citrus Telecommunications Ltd, www.boxclever-solutions.co.uk03451Bournemouth939393
Dutton Gregory Solicitors LLP, www.duttongregory.co.uk01202Bournemouth315005
Stowe Family Law LLP, Leeds 01202 offices/bournemouthwww.stowefamilylaw.co.uk/113664
Spyrosoft Ltd, Christchurch 01202 www.spyro-soft.com059455
Bowl Central, Bournemouth 01202 www.bowlcentral.co.uk093000
Crystal Clear Telecom Ltd, Bournemouth 01202 www.crystalcleartelecom.co.uk941040
W H White Limited, Wimborne 01202 612504, BattensSolicitorsSolicitors Ltd, Dorchester 01305 www.battens.co.uk250560
Ouch Training Team Ltd, Wimborne 01202 www.ouchtraining.co.uk880999
PRC Streamline Group, Bournemouth 01202 www.prcstreamline.co.uk373737
Support ES-AGENTS,Agencies
Solar/Green Energy
Martin John Training Limited, Verwood www.martinjohn-training.co.uk07720149753
CityTravelCruises PLC - Poole, Poole 020 77 400 www.citycruisespoole.com437
Paris Smith LLP, Southampton 023 8048 www.parissmith.co.uk2482
Micro Nav Limited, Bournemouth 01202 www.micronav.co.uk764444
Woodstock Legal Services Ltd, Poole www.woodstocklegalservices.co.uk03300885792
Preston Redman LLP, Bournemouth 01202 www.prestonredman.co.uk292424
Laceys Solicitors LLP, Bournemouth 01202 www.laceyssolicitors.co.uk377800
Steele Raymond LLP, Bournemouth 01202 www.steeleraymond.co.uk204598
Trethowans, Poole 01202 www.trethowans.com338585
Squire Technologies Ltd, Dorchester 01305 www.squire-technologies.co.uk757314
VoIP Unlimited, Poole 01202 www.voip-unlimited.net612000
Dolphin Indoor Bowls Club, Poole 01202 www.dolphinibc.com675551
First4Training, Poole www.first4training.uk03301742884
Individuality Swimming Ltd, Poole 01202 co.uk/www.individualityswimmingandfitness.031701
Clever Software Group, Ringwood 01425837290, cleversoftwaregroup.com
PortmanStonemasonsStoneLimited, Christchurch 01202 www.portmanstone.com484340
Channel Seaways Ltd, Poole 01481 www.channelseaways.co.uk723400
Vehicle Leasing Dorset Car Leasing, Poole 07881 www.dorsetcarleasing.uk702500
Clive Lee Solar Consulting, Iwerne 07554998436,Minster
Grapevine (Telecoms & IT), Poole 01202 www.grapevine.uk.com644434
V88 Apps, Poole 07721 www.v88.co.uk776312
Talk Think Do, Wimborne 01202 www.talkthinkdo.com375647
Exalt Training Ltd, Wareham 07889 www.exalt-training.com502247
