2018 COLLECTION
REFILLABLE DRINKWARE
TABLE OF CONTENTS 3 Introduction 4 Why ThermoServ? 6
NEW PRODUCTS 12oz Stainless Steel Vacuum Insulated Tumbler (#833) 22oz Stainless Steel Vacuum Insulated Tumbler (#834) 16oz Insulated Travel Tumbler (#510)
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FOAM INSULATED 16oz Insulated Travel Mug (#517) 20oz Insulated Mug (#520) 20oz Insulated Wide Body Travel Mug (#521) 22oz Insulated Travel Tumbler (#523) 22oz Insulated Travel Mug (#542) 34oz Insulated Mug (#535) 34oz Insulated Travel Mug (#544) 52oz Jumbo Insulated Mug (#552) 64oz Jumbo Insulated Mug (#559)
18 DOUBLE WALL 16oz Double Wall Travel Tumbler (#150) 16oz Double Wall Tritan Travel Tumbler (#402) 20
STAINLESS STEEL 16oz Stainless Steel Tumbler (#826) 16oz Black Matte Stainless Steel Tumbler (#827) 14oz Stainless Steel Vacuum Insulated Tumbler (#830)
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PROGRAM SOLUTIONS Wire Rack and PDQ Displays Coffee & Fountain Refill Programs Promotional & Seasonal Programs
30 READY TO ORDER? How To Place An Order FAQ
SERVING YOU INNOVATION. CONVENIENCE. FUN.
For over 50 years, ThermoServ has focused on serving the consumer market with quality products that not only look great, but perform. When it comes to your refillable drinkware, we’re your partner in success. With custom production capabilities, our team will work with you to create the right mix of products and programs to reinforce your brand’s marketing message and help you drive sales year round.
We deliver products of the highest quality and consistency – molded, decorated and shipped from our centrally located facilities in Dallas, Texas. Which means shorter lead times and smaller run capabilities for you.
SUPERIOR INSULATION
Our proprietary polyurethane foam means quality and value to help drive sales. ENVIRONMENTALLY FRIENDLY Our food grade polyurethane foam contains no harmful EPS (expanded polystyrene) material.
MAINTAINS TEMPERATURE CONTROL Polyurethane foam outperforms Styrofoam and air insulation, providing up to 21% more insulation power in controlled field tests.
ADVANCED CUSTOM FIT TECHNOLOGY Compared to Styrofoam, our polyfoam has greater density and fills the vessel cavity more efficiently, which translates to better insulation.
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SUPERIOR PARTNER
We’re more than just a supplier, we’re your integrated partner for success.
DRINKWARE GRAPHICS Based on your recommendations, we’ll design a custom mug that matches your brand colors and marketing graphics.
PRODUCT MERCHANDISING From coffee to fountain and premium options, we’ll help build the right product strategy to maximize sales year round.
YOUR FAVORITE PLACE! [YOUR BRAND]
POS SIGNAGE & DISPLAYS
PROMOTIONAL PROGRAMS & COUPONS
We work with you to design signage that integrates seamlessly with your brand or in-store marketing strategy.
SAVE
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YOUR E FAVORIT ! PL ACE
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Leverage our promotional programs or let us integrate your existing in-store coupons and programs into your drinkware strategy.
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NEW!
NEW PRODUCTS
12oz STAINLESS STEEL VACUUM INSULATED TUMBLER
STAINLESS STEEL
•
•
Black
•
Red
•
LID STYLE
Blue
•
Spill-Resistant Slider
833
Lid Color
Stainless Steel
ITEM #
Handle Color
Inner Shell Color
SPECS Outer Shell Color
OPTIONS
• Double Wall Vacuum Technology • Keeps Drinks Hot or Cold • Stainless Steel • BPA Free
COLOR
Material: Stainless Steel Height: 4.375"H Graphics: 1 Color Screen Print 2-Sided Imprint Area: 2.5"W x 2"H
•
Clear
See page 28 for options chart and ordering information.
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NEW!
NEW PRODUCTS
22oz STAINLESS STEEL VACUUM INSULATED TUMBLER
STAINLESS STEEL
•
•
Black
•
Red
•
LID STYLE
Blue
•
Spill-Resistant Slider
834
Lid Color
Stainless Steel
ITEM #
Handle Color
Inner Shell Color
SPECS Outer Shell Color
OPTIONS
• Double Wall Vacuum Technology • Keeps Drinks Hot or Cold • Stainless Steel • BPA Free
COLOR
Material: Stainless Steel Height: 7.5"H Graphics: 1 Color Screen Print 2-Sided Imprint Area: 2.5"W x 2"H
•
Clear
See page 28 for options chart and ordering information.
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NEW!
NEW PRODUCTS
16oz INSULATED TRAVEL TUMBLER
TRAVEL TUMBLERS
•
•
Hot Fudge Brown
•
White
•
LID STYLE
Red
•
Spill-Resistant Slider
510
Lid Color
Black
ITEM #
Handle Color
Inner Shell Color
SPECS Outer Shell Color
OPTIONS
• Great for Hot or Cold Beverages • BPA Free • Dishwasher Friendly • Made In America
COLOR
Pearl Dark Blue
•
Material: Polypropylene Height: 7.25"H Graphics: 1-4 Color Screen Print 2-Sided Imprint Area: 2"W x 4.5"H Wrap Imprint Area: 8.75"W x 4.5"H
• See page 26 for options chart and ordering information.
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FOAM INSULATED
16oz INSULATED TRAVEL MUG
Inner Shell Color
Handle Color
Lid Color
SPECS Outer Shell Color
OPTIONS
• Keeps Drinks Hot or Cold • BPA Free • Custom Fit Insulation • Dishwasher Friendly • Made In America
Black
•
•
•
•
Hot Fudge Brown
•
•
•
•
White
•
•
LID STYLE
Red
•
•
Spill-Resistant Slider
•
•
ITEM #
517 COLOR
Pearl Dark Blue
Material: Polypropylene Height: 6.5"H Graphics: 1-4 Color Screen Print 2-Sided Imprint Area: 2.25"W x 2.125"H
See page 26 for options chart and ordering information.
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FOAM INSULATED
20oz INSULATED MUG
SPECS
White
•
•
Red
Lid Color
•
Handle Color
Black
Inner Shell Color
Outer Shell Color
OPTIONS
• Keeps Drinks Hot or Cold • BPA Free • Custom Fit Insulation • Dishwasher Friendly • Made In America
•
•
•
Material: Polypropylene Height: 6.875"H Graphics: 1-4 Color Screen Print 2-Sided Imprint Area: 2"W x 4.25"H Wrap Imprint Area: 8.125"W x 4.25"H
•
•
•
LID STYLE
Pearl Dark Blue
•
•
•
Drink-Thru
Granite
•
Silver
•
ITEM #
520 COLOR
See page 26 for options chart and ordering information.
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FOAM INSULATED
20oz INSULATED WIDE BODY TRAVEL MUG
SPECS Handle Color
Lid Color
Material: Polypropylene Height: 5.5"H Graphics: 1-4 Color Screen Print 2-Sided Imprint Area: 3.25"W x 2.625"H
Outer/Inner Shell Color
OPTIONS
• Keeps Drinks Hot or Cold • BPA Free • Custom Fit Insulation • Dishwasher Friendly • Made In America
Black
•
•
•
Hot Fudge Brown
•
•
•
White
•
•
LID STYLE
Red
•
•
Spill-Resistant Slider
•
•
ITEM #
521 COLOR
Pearl Dark Blue
See page 26 for options chart and ordering information.
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FOAM INSULATED
22oz INSULATED TRAVEL TUMBLER
•
•
•
Hot Fudge Brown
•
•
•
White
•
•
Red
•
523
Lid Color
Black
ITEM #
Handle Color
Inner Shell Color
SPECS Outer Shell Color
OPTIONS
• Keeps Drinks Hot or Cold • BPA Free • Custom Fit Insulation • Dishwasher Friendly • Made In America
COLOR
Material: Polypropylene Height: 8"H Graphics: 1-4 Color Screen Print 2-Sided Imprint Area: 2"W x 4"H Wrap Imprint Area: 9"W x 4"H
LID STYLE Spill-Resistant Slider
See page 26 for options chart and ordering information.
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FOAM INSULATED
22oz INSULATED TRAVEL MUG
Inner Shell Color
Handle Color
Lid Color
SPECS Outer Shell Color
OPTIONS
• Keeps Drinks Hot or Cold • BPA Free • Custom Fit Insulation • Dishwasher Friendly • Made In America
Black
•
•
•
•
Hot Fudge Brown
•
•
White
•
•
Red
•
ITEM #
542 COLOR
• •
Material: Polypropylene Height: 8"H Graphics: 1-4 Color Screen Print 2-Sided Imprint Area: 2"W x 4"H Wrap Imprint Area: 9"W x 4"H
LID STYLE Spill-Resistant Slider
•
Pearl Dark Blue
See page 26 for options chart and ordering information.
800.635.5559 |
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FOAM INSULATED
34oz INSULATED MUG
White
•
Red
•
Pearl Dark Blue
•
Lid Color
•
535
Handle Color
Black
ITEM #
Inner Shell Color
SPECS Outer Shell Color
OPTIONS
• Keeps Drinks Hot or Cold • Reduces Condensation • BPA Free • Custom Fit Insulation • Dishwasher Friendly • Made In America
•
•
•
Material: Polypropylene Height: 7.875"H Graphics: 1-4 Color Screen Print 2-Sided Imprint Area: 2.625"W x 5.25"H Wrap Imprint Area: 9.5"W x 5.25"H
•
•
LID STYLE
•
•
Spill-Resistant Slider
COLOR
•
See page 26 for options chart and ordering information.
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FOAM INSULATED
34oz INSULATED TRAVEL MUG
Inner Shell Color
Handle Color
Lid Color
SPECS Outer Shell Color
OPTIONS
• Fits Most Cupholders • Keeps Drinks Hot or Cold • Reduces Condensation • BPA Free • Custom Fit Insulation • Dishwasher Friendly • Made In America
•
•
•
•
Material: Polypropylene Height: 9.25"H Graphics: 1-4 Color Screen Print 2-Sided Imprint Area: 2.672"W x 4"H Wrap Imprint Area: 11"W x 4"H
•
•
•
•
LID STYLE
Pearl Dark Blue
•
•
•
•
Spill-Resistant Slider
Yellow
•
Silver
•
ITEM #
544 COLOR Black White
•
Red
See page 26 for options chart and ordering information.
800.635.5559 |
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FOAM INSULATED
52oz JUMBO INSULATED MUG
Orange
•
White
•
Red
• •
Lid Color
•
552
Handle Color
Black
ITEM #
Inner Shell Color
SPECS Outer Shell Color
OPTIONS
• Keeps Drinks Hot or Cold • Reduces Condensation • BPA Free • Custom Fit Insulation • Dishwasher Friendly • Made In America
•
•
•
•
•
•
•
•
•
•
•
COLOR
Pearl Dark Blue
Material: Polypropylene Height: 9.125"H Graphics: 1-4 Color Screen Print 2-Sided Imprint Area: 3"W x 5.25"H Wrap Imprint Area: 11.25"W x 5.25"H
LID STYLE Spill-Resistant Slider
See page 28 for options chart and ordering information.
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FOAM INSULATED
64oz JUMBO INSULATED MUG
Inner Shell Color
Handle Color
Lid Color
SPECS Outer Shell Color
OPTIONS
• Keeps Drinks Hot or Cold • Reduces Condensation • BPA Free • Custom Fit Insulation • Dishwasher Friendly • Made In America
Black
•
•
•
•
Orange
•
•
•
•
White
•
Red
•
•
•
•
•
ITEM #
559 COLOR
Pearl Dark Blue
•
•
Material: Polypropylene Height: 9.5"H Graphics: 1-4 Color Screen Print 2-Sided Imprint Area: 3"W x 5.25"H Wrap Imprint Area: 11.25"W x 5.25"H
LID STYLE Spill-Resistant Slider
See page 28 for options chart and ordering information.
800.635.5559 |
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NEW!
DOUBLE WALL
16oz DOUBLE WALL TRAVEL TUMBLER
TRAVEL TUMBLERS
Lid Color
Handle Color
Inner Shell Color
150
SPECS Outer Shell Color
ITEM #
OPTIONS
• Vivid, Full Color Graphics • Keeps Drinks Hot or Cold • BPA Free • Made In America
COLOR Clear Black
• •
•
Material: Acrylic Height: 7.5"H Graphics: Full Color Paper Insert Insert Size: 8.55"W x 6.2"H
LID STYLE Spill-Resistant Flip-Top
See page 28 for options chart and ordering information.
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DOUBLE WALL
16oz DOUBLE WALL TRITAN TRAVEL TUMBLER
Lid Color
Handle Color
Inner Shell Color
402
SPECS Outer Shell Color
ITEM #
OPTIONS
• Vivid, Full Color Graphics • Keeps Drinks Hot or Cold • Patented Design • Virtually Unbreakable Tritan™ by Eastman • BPA Free • Made In America
COLOR Clear Black
• •
•
Material: Tritan Height: 8.5"H Graphics: Full Color Paper Insert Insert Size: 7.3"W x 7.5"H
LID STYLE Spill-Resistant Flip-Top
See page 28 for options chart and ordering information.
800.635.5559 |
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STAINLESS STEEL
16oz STAINLESS STEEL TUMBLER
Lid Color
Handle Color
Inner Shell Color
826
SPECS Outer Shell Color
ITEM #
OPTIONS
• Keeps Drinks Hot or Cold • BPA Free
COLOR Stainless Steel
Material: Stainless Steel Height: 8"H Graphics: 1 Color Screen Print Imprint Area: 2"W x 1.5"H
•
Black
•
•
Red
•
LID STYLE
Blue
•
Spill-Resistant Flip Top
See page 28 for options chart and ordering information.
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STAINLESS STEEL
16oz BLACK MATTE STAINLESS STEEL TUMBLER
Lid Color
Handle Color
Inner Shell Color
827
SPECS Outer Shell Color
ITEM #
OPTIONS
• Keeps Drinks Hot or Cold • Black Matte Stainless Steel • BPA Free
COLOR Black Matte Stainless Steel
Material: Stainless Steel Height: 8.75"H Graphics: 1 Color Screen Print Imprint Area: 2"W x 1.5"H
•
Black
•
•
Red
•
LID STYLE
Blue
•
Spill-Resistant Slider
See page 28 for options chart and ordering information.
800.635.5559 |
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STAINLESS STEEL
14oz STAINLESS STEEL VACUUM INSULATED TUMBLER
Lid Color
Handle Color
Inner Shell Color
830
SPECS Outer Shell Color
ITEM #
OPTIONS
• Double Wall Vacuum Technology • Keeps Drinks Hot or Cold • Black Matte Stainless Steel • BPA Free
COLOR Black Matte Stainless Steel
Material: Stainless Steel Height: 8.125"H Graphics: 1 Color Screen Print 2 Sided Imprint Area: 2"W x 1.5"H
•
Black
•
•
Red
•
LID STYLE
Blue
•
Click-Open Spill Proof
See page 28 for options chart and ordering information.
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PROGRAM SOLUTIONS
WIRE RACK AND PDQ DISPLAYS
• Everyday • In-and-out • Customizable Graphics • Full Color Graphic Headers • Made In America
DISPLAY
RACKS
DISPLAY
PDQS
4 Tier Metal Floor Rack
Corrugated Construction
Versatile Stacking
Counter or Shelf Ready
Display Any Size Drinkware
Customizable for Drinkware
We offer many drinkware display solutions for your refill programs. Talk to your sales rep to learn more.
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PROGRAM SOLUTIONS
COFFEE & FOUNTAIN REFILL PROGRAMS Give your refill program a boost with products and merchandising that showcase your marketing message and grab attention in stores. We’ll work with you to build the right product assortment, graphics, POS signage, and merchandising displays to ensure your refill program is a success.
• PROMOTE CUSTOMER FREQUENCY AND BUILD LOYALTY • INCREASE STORE TRAFFIC AND SALES/MARGINS • IMPROVE AVERAGE SALES PER CUSTOMER
Match signage to your message
Show the advantage of refillable mugs!
Build add-on sales with program awareness
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PROGRAM SOLUTIONS
PROMOTIONAL & SEASONAL PROGRAMS Whether you have an existing promotional program in place or need help implementing one, we can create custom products and in-store merchandising that grab attention, connect with your customers, build brand awareness, and drive sales all year long.
• INCREASE IMPULSE PURCHASES • BUILD BRAND AWARENESS AND CREATE EXCITEMENT • KEEP PRODUCT ASSORTMENTS FRESH AND NEW Charitable causes!
Fall & Winter coffee feature!
Spring & Summer fountain fun!
Holiday themes!
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ITEM ITEM # DESCRIPTION
510
16oz INSULATED TRAVEL TUMBLER
INNER SHELL COLORS
OUTER SHELL COLORS
Hot Fudge Brown
White
Pearl Dark Blue
Black
Hot Fudge Brown
White
Pearl Dark Blue
Black
Hot Fudge Brown
Black
White
Pearl Dark Blue
Red
Black
White
Granite
Silver
Black
Hot Fudge Brown
White
Pearl Dark Blue
Black
Red
517
16oz INSULATED TRAVEL MUG
Black
Red
520
521
20oz INSULATED MUG
20oz INSULATED WIDE BODY TRAVEL MUG
Same As Outer Shell
Red
523
542
535
544
26
22oz INSULATED TRAVEL TUMBLER
Black
Hot Fudge Brown
Red
White
Black
Hot Fudge Brown
White
22oz INSULATED TRAVEL MUG
Black
Hot Fudge Brown
Red
White
Black
Hot Fudge Brown
White
34oz INSULATED MUG
34oz INSULATED TRAVEL MUG
800.635.5559 |
Black
White
Pearl Dark Blue
Red
Black
White
Pearl Dark Blue
Red
Yellow
Silver
thermoserv.com
Black
Black
Pearl Dark Blue
Pearl Dark Blue
Red
HANDLE COLORS
LID STYLE
LID COLORS
DETAIL SPECS Height: 7.25"H Graphics: 1-4 Color Screen Print 2-Sided Imprint Area: 2"W x 4.5"H Wrap Imprint: 8.75"W x 4.5"H
Case Pack: 12 Case Dimensions: 15.5" x 12" x 9.5" Cube: Weight: 1.02cu ft 8lbs TiHi: 12/9
Height: 6.5"H Graphics: 1-4 Color Screen Print 2-Sided Imprint Area: 2.25"W x 2.125"H
Case Pack: 24 Case Dimensions: 21.75" x 17" x 7.25" Cube: Weight: 1.55cu ft 10lbs TiHi: 5/10
Height: 6.875"H Graphics: 1-4 Color Screen Print 2-Sided Imprint Area: 2"W x 4.25"H Wrap Imprint Area: 8.125"W x 4.25"H
Case Pack: 40 Case Dimensions: 21.5" x 17.5" x 14" Cube: Weight: 3.05cu ft 20lbs TiHi: 5/6
Height: 5.5"H Graphics: 1-4 Color Screen Print 2-Sided Imprint Area: 3.25"W x 2.625"H
Case Pack: 24 Case Dimensions: 21" x 16" x 11.5" Cube: Weight: 2.24cu ft 24lbs TiHi: 5/7
Height: 8"H Graphics: 1-4 Color Screen Print 2-Sided Imprint Area: 2"W x 4"H Wrap Imprint Area: 9"W x 4"H
Case Pack: 24 Case Dimensions: 22.5" x 15" x 9.5" Cube: Weight: 1.86cu ft 13lbs TiHi: 5/9
Height: 8"H Graphics: 1-4 Color Screen Print 2-Sided Imprint Area: 2"W x 4"H Wrap Imprint Area: 9"W x 4"H
Case Pack: 24 Case Dimensions: 22.5" x 15" x 9.5" Cube: Weight: 1.86cu ft 13lbs TiHi: 5/9
Spill-Resistant Slider
Height: 7.875"H Graphics: 1-4 Color Screen Print 2-Sided Imprint Area: 2.625"W x 5.25"H Wrap Imprint Area: 9.5"W x 5.25"H
Case Pack: 24 Case Dimensions: 19.5" x 14.5" x 16.5" Cube: Weight: 2.70cu ft 15lbs TiHi: 5/5
Spill-Resistant Slider
Height: 9.25"H Graphics: 1-4 Color Screen Print 2-Sided Imprint Area: 2.672"W x 4"H Wrap Imprint Area: 11"W x 4"H
Case Pack: 24 Case Dimensions: 17.25" x 12.8" x 18.3" Cube: Weight: 2.34cu ft 16.5lbs TiHi: 8/4
- NA -
Black
Spill-Resistant Slider
Black
Hot Fudge Brown
White
Hot Fudge Brown
Spill-Resistant Slider
Red
Black
Black
Pearl Dark Blue
Red
Pearl Dark Blue
Black
Red
Pearl Dark Blue
Drink-Thru
Black
Hot Fudge Brown
White
Black
Pearl Dark Blue
Hot Fudge Brown
Spill-Resistant Slider
Red
- NA -
Black
Hot Fudge Brown
Spill-Resistant Slider
Black
Pearl Dark Blue
Black
Red
Hot Fudge Brown
Spill-Resistant Slider
Black
Black
Pearl Dark Blue
Pearl Dark Blue
Red
Black
Black
Red
800.635.5559 |
Pearl Dark Blue
Pearl Dark Blue
Red
Red
thermoserv.com
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ITEM ITEM # DESCRIPTION 552
52oz JUMBO INSULATED MUG
INNER SHELL COLORS
OUTER SHELL COLORS Black
White
Pearl Dark Blue
Red
Black
Pearl Dark Blue
Red
Orange
559
64oz JUMBO INSULATED MUG
Black
White
Pearl Dark Blue
Red
Black
Pearl Dark Blue
Orange
Orange
150
16oz DOUBLE WALL TRAVEL TUMBLER
402
16oz DOUBLE WALL TRITAN TRAVEL TUMBLER
826
16oz STAINLESS STEEL TUMBLER
827
16oz BLACK MATTE STAINLESS STEEL TUMBLER
830
28
14oz STAINLESS STEEL VACUUM INSULATED TUMBLER
Clear
Black
Clear
Black
Stainless
Black
Blue
Red
Black Matte
Black
Blue
Red
Black Matte
Black
Blue
Red
Silicone Band Colors
833
12oz STAINLESS STEEL VACUUM INSULATED TUMBLER
Stainless
Black
Blue
Red
Stainless
834
22oz STAINLESS STEEL VACUUM INSULATED TUMBLER
Stainless
Black
Blue
Red
Stainless
800.635.5559 |
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HANDLE COLORS Black
Pearl Dark Blue
LID STYLE Red
Black
Black
Spill-Resistant Slider
Orange
Pearl Dark Blue
Red
- NA -
Orange
Black
Spill-Resistant Flip Top
Black
- NA Spill-Resistant Flip Top
Black
- NA Spill-Resistant Flip Top
Black
- NA Spill-Resistant Slider
Black
- NA Click Open Spill-Proof
- NA -
Clear
Spill-Resistant Slider
- NA -
Pearl Dark Blue
DETAIL SPECS Red
Orange
Black
Spill-Resistant Slider
Orange
LID COLORS
Clear
Spill-Resistant Slider
800.635.5559 |
Pearl Dark Blue
Red
Height: 9.125"H Graphics: 1-4 Color Screen Print 2-Sided Imprint Area: 3"W x 5.25"H Wrap Imprint Area: 11.25"W x 5.25"H
Case Pack: 12 Case Dimensions: 24.25" x 18" x 10" Cube: Weight: 2.53cu ft 15lbs TiHi: 5/8
Height: 9.5"H Graphics: 1-4 Color Screen Print 2-Sided Imprint Area: 3"W x 5.25"H Wrap Imprint Area: 11.25"W x 5.25"H
Case Pack: 12 Case Dimensions: 24.25" x 18" x 10" Cube: Weight: 2.53cu ft 15.5lbs TiHi: 5/8
Height: 7.5"H Graphics: Full Color Paper Insert Insert Size: 8.55"W x 6.2"H
Case Pack: 12 Case Dimensions: 15.5" x 12" x 9.5" Cube: Weight: 1.02cu ft 8lbs TiHi: 12/9
Height: 8.5"H Graphics: Full Color Paper Insert Insert Size: 7.3"W x 7.5"H
Case Pack: 12 Case Dimensions: 15.5" x 12" x 9.5" Cube: Weight: 1.02cu ft 9lbs TiHi: 12/9
Height: 8.0”H Graphics: 1 Color Screen Print Imprint Area: 2"W x 1.5"H
Case Pack: 12 Case Dimensions: 15.5" x 12" x 9.5" Cube: Weight: 1.02cu ft 7lbs TiHi: 12/9
Height: 8.75"H Graphics: 1 Color Screen Print Imprint Area: 2"W x 1.5"H
Case Pack: 12 Case Dimensions: 15.5" x 12" x 9.5" Cube: Weight: 1.02cu ft 6.41lbs TiHi: 12/9
Height: 8.125”H Graphics: 1 Color Screen Print 2-Sided Imprint Area: 2”W x 1.5”H
Case Pack: 12 Case Dimensions: 15.5" x 12" x 9.5" Cube: Weight: 1.02cu ft 7lbs TiHi: 12/9
Height: 4.375"H Graphics: 1 Color Screen Print 2-Sided Imprint Area: 2.5"W x 2.0"H
Case Pack: 12 Case Dimensions: 14.75" x 11.5" x 6" Cube: Weight: 0.589cu ft 8lbs TiHi: 10/14
Height: 7.5" Graphics: 1 Color Screen Print 2-Sided Imprint Area: 2.5"W x 2.0"H
Case Pack: 12 Case Dimensions: 15" x 12" x 9.5" Cube: Weight: 0.792cu ft 9lbs TiHi: 10/9
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READY TO ORDER?
1 2 3 4 5
SELECT DRINKWARE Select drinkware to fulfill your marketing or program goals.
SELECT OPTIONS Choose from our assorted mug, handle and lid options to customize the look, or let us make a recommendation.
ART CONSULTATION Provide artwork as vector files, or we can work with you to design graphics that deliver your message!
ADD DISPLAYS & SIGNAGE Select displays and work with us to create signage or a program suited for your business.
WE EXECUTE. YOU RELAX! We’re on top of it. With the highest quality standards, we will get your order rolling smoothly!
CUSTOMER SERVICE
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800.635.5559 |
thermoserv.com
FREQUENTLY ASKED QUESTIONS HOW DO I PLACE AN ORDER? To place an order, contact your Sales Representative, call ThermoServ Customer Care at 1.800.635.5559, or fax in your order to 214.631.0566. WHAT IS THE MINIMUM ORDER QUANTITY? The minimum order quantity varies by product, and we only accept orders for full case quantities. Please contact your sales representative for more details. CAN I MAKE CHANGES TO MY ORDER? Changes must be confirmed in writing and will impact shipping time. Changed orders will not be guaranteed to ship as originally scheduled. WHAT ARE YOUR TERMS OF PAYMENT? For existing accounts and repeat orders, payment is net 30 days. New customers are subject to a cash advance, including estimated freight, unless prior credit arrangements have been made, and the order will be processed once payment is received. Credit terms are net 30 days from date of shipment. HOW LONG DOES PRODUCTION AND DELIVERY TAKE? Normal production time for items in catalog quantities is 15 working days from receipt of order and art approval. For an order to be considered ready for production we must have the following information to proceed: purchase order number, billing address, item number, description, color(s), quantity, ship date requested, shipping method, ship-to address and any other special instructions. If placing an exact reorder, please note that referring to the previous Purchase Order will help expedite your order. Custom colors not represented in the catalog require longer lead times and different minimum order quantities. Please contact your sales representative for further details.
HOW WILL MY ORDER BE SHIPPED? FOB: We will ship using the best method, unless specified differently on purchase order, from Dallas, Texas prepaid and added to invoice. C.O.D. is not available. Also, your order may incur a $6.00/pallet charge. We are not responsible for the delay of any freight carrier. Call for information on additional shipping options. WHAT IF I NEED TO CANCEL MY ORDER? Cancellations must be received in writing and cannot be accepted once production begins. WHAT IS YOUR RETURN POLICY? If you are unsatisfied with your order or the product is defective, please contact Customer Care at 1.800.635.5559. Merchandise may only be returned with authorization and must have an RGA number provided by ThermoServ. We are unable to accept unauthorized returns. Claims must be received within 7 days of invoice date. WHAT IS THE PROPER CARE FOR MY PRODUCT(S)? Hand wash all drinkware with mild detergent prior to first use. We recommend that you do not place any stainless steel products in the dishwasher or microwave. To reduce fading and ensure longer imprint life, avoid harsh detergents, rinse agents and commercial dishwashers. ThermoServ is committed to a policy of continuous improvement with its product offerings. As such, we reserve the right to change, discontinue or improve products, and to change minimum order quantities and product colors without notice. ThermoServ will not assume liability for orders that cannot be filled due to the shortage of raw materials, strikes or other causes out of our control.
Notes
800.635.5559 |
thermoserv.com
31
3901 Pipestone Road
Dallas, TX 75212
214.631.0307 800.635.5559
thermoserv.com
Convenience October 10 2017