INNOVATION IN SERVICES AND THE KNOWLEDGE CREATION PROCESS: A PROPOSAL FOR A SERVICE DESIGN METHOD.

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INNOVATION IN SERVICES AND THE KNOWLEDGE CREATION PROCESS: A PROPOSAL FOR A SERVICE DESIGN METHOD. ADVISOR: GREGÓRIO VARVAKIS, PHD CO-ADVISOR: TARCÍSIO VANZIN, DR

Student: Maurício Manhães


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INNOVATION IN SERVICES AND THE KNOWLEDGE CREATION PROCESS: A PROPOSAL FOR A SERVICE DESIGN METHOD. by Mauricio Manhaes - Issuu