INNOVATION IN SERVICES AND THE KNOWLEDGE CREATION PROCESS: A PROPOSAL FOR A SERVICE DESIGN METHOD. ADVISOR: GREGÓRIO VARVAKIS, PHD CO-ADVISOR: TARCÍSIO VANZIN, DR
Student: Maurício Manhães
INNOVATION IN SERVICES AND THE KNOWLEDGE CREATION PROCESS: A PROPOSAL FOR A SERVICE DESIGN METHOD. ADVISOR: GREGÓRIO VARVAKIS, PHD CO-ADVISOR: TARCÍSIO VANZIN, DR
Student: Maurício Manhães