Gold SASSA card issues resolved

The technical difficulty that intermittently affected social grants customers using the Postbank South African Social Security Agency (SASSA) Gold Cards has been resolved for all ATM and Post Office branch transactions.

This means that SASSA customers using the Postbank SASSA Gold Cards can now access their social grants money via ATM's and Post Office branches.

“The processing of the reversals of funds debited on the accounts that declined since Tuesday (September 5) due to a system error is underway.

Beneficiaries that have attempted withdrawals since yesterday are urged to give this process some time before attempting any further transactions. It is anticipated that the funds will be reversed into all beneficiaries accounts approximately in the next 24 hours,” the Postbank said on Wednesday.

Postbank’s technical teams are working on restoring the transactions inside the retailers to full capacity as there are still intermittent challenges with