QFloors—How to Increase Business Without Increasing Overhead

The Next GIG

Trent Ogden Trent Ogden is the co-founder and CFO of Flooring Technologies, developers of QFloors and QPro business management flooring software. Trent holds an MBA, and a Bachelor of Science degree in Accounting. He has over 30 years of experience in the flooring industry. Contact Tren trent @qprosoftware.com or call 801-563-0140.

How to Increase Business Without Increasing Overhead

Is your business growing? For many, after the anxiety of the initial first few months, the pandemic delivered marked increases in business. And the upswing seems to be continuing.

While orders pouring in is a great problem to have, many dealers are finding themselves (and their staff) stretched thin. With so much to juggle, balls are inadvertently dropped. Stress increases, and sometimes, customer service decreases. Owners naturally look to hiring more employees as a solution. But that requires additional budget, which cuts into profits. Furthermore, what happens when things slow down? Will they be forced to lay off new hires? It’s a difficult question.

But there are other options. Some flooring dealers have been able to sit back

and enjoy the explosion of business without adding more employees and without

working themselves to the bone. How you ask? With the right software and systems in place.

Case in point: One $10M flooring retailer with multiple locations saw a 38% increase from May 2020-April 2021, compared to the same time period a year earlier. They were able to handle all of that explosion without new hires. As you can imagine, having that level of increase in sales (given a similar Gross Profit margin), without having to offset it with an increase in overhead costs and salaries, means the profit gain was significant. In their case, they increased from 2.8% net profit to 6.2% net profit in the first quarter, year over year.

How did they do it? The owner attributes a big part of it to his QFloors software. They were already using the software to help operations run smoothly and efficiently when things got busy. QFloors organizes, verifies, and integrates information between departments. The owner also said the software saves time, which helps boost productivity. His QFloors software, along with his other technology and his operational procedures, was able to absorb the increase in orders without requiring more hands-on deck. Boosting productivity and sales without increasing overhead costs is where net profits really start to grow.

Furthermore, QFloors allows you (and your team) to have a life outside the office. The fact that you can do so while still increasing profits makes it all the more satisfying.

So what if you are in the midst of the boom, and you don’t have systems in place? I hope you’ll consider talking with us to see if QFloors can help. It does require an investment of time and resources to get started. But there’s a lot of wisdom to the adage of “sharpening the axe.” You’ll find that once incorporated, things will run better than ever before, and you can manage (and enjoy) any growth that comes your way. ❚