Utilities and Services

Water and Electricity

Kahramaa, Qatar’s Water and Electricity Department, provides both electricity and water. The mains electricity is usually 220 – 240 volt with three square pin sockets. If you are visiting from a country that has 110V supply, please check the suitability of your electrical appliances before plugging them in. Many appliances have two pin plugs but adaptors are available in local shops.

Water: Buildings in Qatar usually have tanks to store water as mains water is not pumped continuously and often has low pressure. The supply network and domestic storage tanks require regular cleaning and replacement. Tap filters of various kinds are readily available. Many people prefer to drink bottled water and you can arrange to have one of the water companies deliver five gallon flagons to your home. Some areas still rely on water tankers to deliver. Always use a government licensed tanker as they are cheaper than private ones.

Caution The amended clauses of Law No 26 of 2008 under Law No 20 of 2015 on rational consumption of water and electricity states that Qatar is taking all measures to stop extravagance of the country’s vital resources of electricity and water and ensures resources are protected for future generations. Severe penalties for wasting water through a hose or pressure pipe can reach up to QAR20,000 for first-time offenders, while wasting electricity can incur a fine of QAR10,000. Kahramaa runs a campaign known as Tarsheed to help Qatar reduce its consumption of electricity and water by 20% and 35% respectively.

Connecting to electricity and water: To activate the supply, download an application form from hukoomi.gov.qa, and include the reference number of the property for both electricity and water. These are supplied by the owner or found above the door to the property. Kahramaa does not receive paper applications.

• Sign the application form using the same signature as that on your tenancy agreement and ID (a copy of both are required).

• The owner of your rental property will have to give you a completed transfer form to put the utilities in your name, in addition to the owner's ID (if privately owned) or a copy of the building's commercial registration (CR), commonly referred to as the company's computer card.

• Take these and a refundable deposit of QAR1,200 for electricity and QAR800 for water to any of the Kahramaa offices.

Paying water and electricity bills: Amounts for both utilities are sent out monthly on one bill, sign up to receive an email. The monthly estimate is adjusted from time to time with a meter reading by Kahramaa. There is an online ready reckoner to help you estimate your household consumption.

Sanitation fees: As of January 2021, Kahramaa, in cooperation with the Public Works Authority (Ashghal), began charging non-Qatari houses and organisations for sanitation services, equal to 20% of the value of the monthly water bill. This service is provided free of charge to Qataris.

Payment for services can be made:

• At all major banks, via banking apps, and at QNB ATM's

• Online through Hukoomi at hukoomi.gov.qa or Kahramaa at km.qa

• Via Ooredoo Self Service Machines

• By the Visaphone service – call 991, select 3, give your Visa card number to the customer service operator

• Via an application available on iOS and Android 24-hour hotline (all branches): 991 Customers can report complaints or make enquiries.

Main Office: Al Dafna C4, 4484 5555. The Customer Service Department is open Sunday to Thursday 6:30 am – 2:30 pm. Call centre: 991

Service centres: Al Hilal • Al Khor • Al Wakra

• City Centre Commercial Centre • D Ring Road

• Madinat Khalifa • Musheireb • Salwa Centre

Home delivery of mineral water:

Al Manhal & Nestlé Pure Life

4433 5777

Rayyan Natural Water 4443 6999

Water tank cleaning:

Al Mutwassit Cleaning & Pest Control 4436 7555

Gas

Shafaf containers are lightweight LPG cylinders made from a fiberglass and plastic composite, and are available in all WOQOD service stations, various supermarkets and other retail outlets. Cylinders are available for consumers in two refill sizes, 12 kg and 6 kg, to fit various domestic household needs, or to be used outdoors during trips and camping. The cylinders are fireproof and do not explode, even in the case of fire. Additionally, you can monitor gas levels for prompt replacement. Each empty cylinder weighs only 5 kg, that is half the weight of regular steel cylinders, making these cylinders easy to carry and use. woqod.com.qa

Telephone and Internet

To obtain a local telephone number, you can only do so with a Residence Permit. Local mobile numbers can be obtained at either of Qatar's two service providers, Ooredoo or Vodafone Qatar. A new mobile sim card costs QAR50.

The international dialling code for Qatar is +974. Local calls from private houses and businesses are free, but hotels charge a nominal fee for local calls made from the room. For international call inquiry, call 150.

Ooredoo (formerly Qtel) and Vodafone Qatar provide International Direct Dialling (IDD) to most countries. Dial 00 (or +) to call out.

Mobile Number Portability (MNP): Users are able to keep their existing mobile number when switching to another service provider.

Ooredoo

Qatar Public Telecommunications Corporation (Qtel) was the first and sole telecom provider in Qatar for 20 years. In 2013, Qtel rebranded to become Ooredoo. It offers a comprehensive package of services ranging from landline to mobile phones, fixed and mobile internet, broadband and entertainment services. ooredoo.qa

4G LTE wireless technology is available. Customers can access the network only through 4G-enabled devices such as the Ooredoo My-Fi device and the Ooredoo 4G USB modem. Ooredoo 5G is ready now, and Ooredoo is the first-in-the-world to launch it on a commercially available network. Ooredoo is able to use 5G through the apps they are developing.

Ooredoo's app is available for download at ooredoo.qa/app for iOS and Android, to aid customers in managing their accounts and services.

Mobile phone

• Hala is a pay as you talk, no contract option. Credit can be topped up by a variety of recharge methods, from top-up cards available at many retail outlets to credit transfer from other Ooredoo mobile users, eVouchers, eTopUp, online or direct top up from their Self Service Machines (SSMs).

• Shahry is a pay monthly service with a choice of price plans and packs.

• Other mobile services include mobile money with MoneyGram and HD Voice

• 5G service is now available

Landline Telephone

Rates: Local landline to landline calls are free. Off-peak rates apply to mobile and international calls from 11 pm – 6 am.

Residential Packages: This three-in-one service includes the core pay-monthly mobile phone plan, high-speed internet connection (ADSL), and landline subscriptions with three options. Residents over 18 years old can apply at Ooredoo shops or their authorised dealers. Visit an Ooredoo Shop with your Qatari ID and home electricity number (Kahramaa) to book your installation time and finalise your internet service. eShop: Buy services and hardware online.

Broadband Internet Services: Offers customers a range of packages to suit individual needs, in and outside the home. There is an online service which allows you to view bills, make payments and add, modify, or suspend a service. Alternatively, visit an Ooredoo shop, a bank, SSM or one of their authorised dealers.

Nojoom is the customer reward programme. Subscribers can earn points to spend on all their services (mobile, landline, internet and TV) and redeem them with the company or with a number of their partners. Call 111 from an Ooredoo phone, visit the website or register via the app.

Ooredoo Passport: Travel without worrying about roaming charges with Ooredoo's Passport Partners in more than 60 countries (including GCC). Weekly: QAR100, get 100 roaming minutes for calls and 1GB of roaming mobile data (2GB in the GCC). Monthly: QAR350, get 300 roaming minutes and 4GB of roaming mobile data (8GB in the GCC). Check availability in the country you're travelling to.

Telephone Information Services (Ooredoo)

Local directory enquiries

Vodafone Qatar

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Vodafone Qatar is part of an international telecom company, Vodafone Group, and is owned by Qatar Foundation. Vodafone Qatar offers a choice of flexible mobile phone, internet and broadband services. Visit vodafone.qa, one of their stores or a partner outlet.

Mobile phone

• There is a wide choice of prepaid and postpaid plans to suit different requirements, plus welcome packs. Recharge is available online or at Vodafone stores and their partner outlets.

• Vodafone Passport Pack is a roaming pack, which gives you the freedom when travelling to receive 100 minutes of incoming calls, calling Vodafone Qatar numbers and 1GB of data for QAR100/week (1GB extra in GCC countries).

• All-new Unlimited 5G plans: All plans allow you to experience 5G speed with unlimited data, calls and SMS.

Vodafone Qatar also offers a choice of pre- and postpaid internet services. Call Vodafone Qatar on 800 7111 from your Vodafone mobile, visit vodafone.qa or one of their outlets.

Accessing television services

There is an ever-increasing number of options for receiving satellite or cable television, installed through any of the local cable companies.

Through Ooredoo

Ooredoo tv offers over 400 live channels, 4K picture quality and advance control through phone or tablet computers. Ooredoo has become the first operator in the region to offer a commercial 4K service, which allows viewers to enjoy a high definition experience even on the largest screens. In addition to watching channels on tablets, the service has been designed as an evolution in home entertainment services, combining apps, on-demand and live television in one easy-to-use box. To subscribe call 111 or visit any Ooredoo or Starlink shop. ooredoo.qa

Installing a satellite dish

Orbit Showtime Network (OSN), home to over 100 channels of entertainment, can be contacted on 4031 0090 (new customers), 4447 7177, by visiting osn.com or by contacting a local authorised dealer.

Satellite/Cable Providers

Almuftah Cable Vision

4442 5810

Qatar Multitech Trdg & Contg 4435 3565

Rukun Al Qala Trdg & Contg

Television and Radio

Al Rayyan TV An Arabic satellite television network that broadcasts cultural and family entertainment programmes. alrayyan.tv beIN Sports Watch and stream live sports including La Liga, Ligue 1, Copa Libertadores, Copa Sudamericana, and MLW. beinsports.com

Golfo Radio Spanish and Portuguese radio station in Qatar transmits on 98.3 FM. golforadio.com

Habaieb FM 93.7 An Arabic broadcast and internet radio station. habaiebradio.com

Oryx FM A French service, transmits 24/7 on 94.0 FM. oryxradio.qa

Qabayan Radio First and only Filipino radio channel in Qatar, operating on 94.3 FM. qabayanfm.com

Qatar Television (QTV) Government-owned public service national television channel, operating Channel 1 in Arabic. qtv.qa

QBS Radio Operates daily under Qatar Media Corporation (QMC) on 97.5 FM in English. qbsradio.qa

QFM 95.3 Bangla, Sithula, and QFM Tamil First Sri Lankan radio stations in Qatar broadcast in Sinhalese, Bangla and Tamil languages. sithularadio.com, qfmradio.qa

QFM Malayalam 98.6 FM First Malayalam radio station in Qatar. radio986.com

Quran Radio Qatar Operates 24/7 in Arabic with more than 10 talk shows on 103.4 FM. quranradio.qa

Radio Olive A Hindi FM station, broadcasts 24/7 with information, music and entertainment to the diaspora fom the Indian Sub-Continent on 106.3 FM. olive.qa

Sout Al Khaleej (Voice of the Gulf) An Arabic live radio station, broadcasts Arab music and entertainment on 99.0 – 100.8 FM. soutalkhaleej.fm

Urdu Radio Operates daily on 107 FM in Urdu under Qatar Media Corporation (QMC).

Newspapers

4442 0200

Al Jazeera The most watched Arabic news channel in the Arab world is broadcast from Doha in English (101.7 FM, aljazeera.com) and Arabic (102.6 FM, aljazeera.net) 24/7.

Alkass A group of eight sports channels that are broadcast 24/7 from Qatar focusing on domestic football. alkass.net

There are four local English daily newspapers published in Qatar:

Gulf Times Founded in 1978, the newspaper is the first English newspaper in Qatar, and the first publication of the Gulf Publishing and Printing Company in Qatar. gulf-times.com

Lusail University Established in 2016, the newspaper is a daily economic newspaper specialised in offering its readers the most important news, reports and analysis in the world of economy and business. lusailnews.net

The Peninsula Launched in 1996 by Al Sharq, the newspaper has extensive news coverage from around the world with a primary focus on life in Qatar. thepeninsulaqatar.com

Qatar Tribune Launched in 2006 by Dar Al Watan publishing, printing and distribution, the newspaper covers news from Qatar and around the world. qatar-tribune.com

There are other international titles that arrive in Qatar, but a little later, including the international New York Times.

The Arabic dailies published in Qatar include Al Arab alarab.qa, Al Sharq al-sharq.com, Arrayah raya.com and Al Watan al-watan.com. Most newsagents deliver newspapers if asked. Dailies are also available online. urduradio.qa

Public Wireless Internet iParks: The following are some public parks with free wireless internet: Al Khor, Al Khor Corniche, Al Maamoura Family Park D4, Al Wakra F5, Dahl Al Hamam C3, Dukhan, Hotel Park C4, Al Sheehaniya, Umm Slal, Aspire Park D2, MIA Park D4, and Simaisma. More iParks will follow in due course. Hotline (24/7): 4406 9955

Internet connections: All hotels as well as some restaurants, cafes, parks and other public venues in Qatar offer free internet connectivity.

Hotspot Broadband Wi-Fi Services: Ooredoo and Vodafone offer high-speed internet access at selected locations within Qatar, connecting Wi-Fi enabled devices such as laptops, tablets, and smartphones. Hotspots include many cafés, coffee shops, libraries, the airport and other public places.

How to connect

Using a computer: Connect to the iParks WiFi, enter your mobile number and click the ‘submit’ button on the web page. You will receive an SMS notification with a PIN. Enter this PIN into the authentication field and click the ‘connect’ button. Using a smartphone: Enable your Wi-Fi and simply SMS 'iParks' to the toll free number 92194

Click on the link received to gain access.

Postal Services and Mail

Mail delivery in Qatar is the responsibility of Qatar Postal Services Company (Qatar Post).

The General Post Office: The main post office is located in the Al Dafna area of Doha C4, near the Corniche. Postal services offered include regular letter and parcel postage/delivery, bill payment, ID renewal, and money transfers/orders. Qatar Post recently opened a new branch in Madinat Khalifa.

Paid parking is applicable at the main post office. In 2017, Qatar Post revamped its brand and logo, and prioritised modern services such as e-commerce and Express Delivery, and continously opens new branches and smart lockers. Visit qatarpost.qa, download their app available on iOS and Android, or call 104

Open: Sunday to Thursday 7 am – 9 pm; Saturday 8 am – 11 am/5 pm – 8 pm; Friday closed

Options to receive mail locally and globally

• PO Box Personal • PO Box Zero

• Home delivery • Smart lockers

Options to send mail locally and globally

• 24 retail stores

• 201 street post boxes

• Standard, Express, Priority, Premium services

For Business Solutions, contact business@qatarpost.com

Post Office Boxes

To apply: Download and complete the application form or obtain one from any post office. Return it with the original, plus one photocopy of your ID and a refundable deposit of QAR100. Companies need to provide a copy of a commercial registration licence, a copy of the authorised signatory and a refundable deposit of QAR100.

Cost: Personal electronic boxes at the General Post Office cost QAR500 per year including one key. Company electronic boxes start at QAR1,500 per year including one key.

At other branches, personal standard boxes cost QAR200 per year, plus QAR60 for three keys. Company standard boxes cost QAR500 per year plus QAR60 for three keys. Call 104 or visit qatarpost.qa

Qatar Post e-Resident

An online service in partnership with the Ministry of Interior and Immigration Department, which allows residents to renew their dependents' Residence Permit (RP), and driving and car licence (istimara).

Qatar Post’s e-commerce

Qatar Post’s e-commerce service allows shoppers to buy items online and get them delivered directly to their homes or to a 'smart locker'.

Shoppers can sign up online, and avail of hasslefree shopping and delivery from the US, the UK, and Asian online stores. They can then buy items online that can be sent to these locations. Packages will be forwarded on to them in Qatar –either directly to their homes, to one of 30 post office branches in the country or to a smart locker. These smart lockers are in locations across the country, open 24/7, making it a convenient option for registered users to pick up their packages. With lifetime membership, shoppers can buy goods online using the overseas address as a shipping location. The items are stored in a warehouse for up to 21 days, allowing shoppers to bundle together a number of parcels to minimise shipping costs.

Qatar Post aims to get parcels delivered within five to eight working days, and has an online tracking system. Parcels can be up to 1.5 m in length and the maximum length plus girth cannot be more than 3 m. Delivery charges will be based on the weight of the package. connected.qa

Courier Services

Places of Worship

Islam is the official religion of Qatar but many expatriate communities hold church services. All religious associations need to register with Qatar International Christian Ministry (QICM) to be considered legitimate.

Bethel Assembly of God Church Doha Qatar (Bethel AG Church Doha) E4 One of the fastest growing Pentecostal churches in Doha with over 1,000 members. 5586 9359, bethelagdoha.com

Catholic Church of Our Lady of the Rosary (Priests of The Parish) E4 The Catholic Church in Qatar is a part of the universal church whose spiritual head is the Pope. Daily Mass: early morning and evening in English and other languages. 4416 5550/5400, catholicchurchqatar.org

Immanuel Mar Thoma Church – Doha, Qatar E4 Member of Inter Denominational Christian Church. 4416 5701, imtcdoha.com

RCCG Rehoboth Assembly E4 A parish of the redeemed Christian Church of God. Teenage Church and Children's Club available. 7770 7783, rccgrehobothqatar.org

Sheikh Abdulla Bin Zaid Al Mahmoud Islamic Cultural Center (Fanar) D4 Once the largest mosque in Qatar, Fanar hosts religious, education-related and social activities. Visitors can enjoy traditional coffee and learn about the Qatari lifestyle, the country’s heritage and culture. 4444 7444, binzaid.gov.qa

St. Thomas Syro-Malabar Church An Apostolic Church founded in India by St. Thomas E4 4416 5060, syromalabarqatar.in

The Church of the Epiphany E4 The Anglican Church in Qatar, a member of the Diocese of Cyprus and the Gulf, which is part of the worldwide Anglican Communion. 4416 5726, anglicanchurchinqatar.org

See Mosques in Sighteeing in the Discovering Qatar section.

Birth, Marriage, Divorce and Death Birth

Under Qatari law, a woman must be married to give birth in Qatar.

Birth certificate: The authorities in Qatar issue a birth certificate to every child born in the country (including expatriates) but children born to nonQatari parents are not entitled to Qatari nationality by reason of their birth here.

The registration department registers all births electronically and issues electronic certificates within 60 minutes. The hospital will advise you on the process. Cost for expatriates: QAR20, moph.gov.qa

The Amir, HH Sheikh Tamim bin Hamad Al Thani issued Law No 3 of 2016 on regulating the registration of births and deaths in Qatar. The law makes it mandatory to report all births that take place within the country to the offices concerned at the Ministry of Public Health. Births in Qatar have to be reported within 15 days. Persons who can report births include the father of the newborn, if present; male adult relatives of the child, or female relatives, if males are not available; the physician or any authorised person who helped in the delivery of the baby; directors of public hospitals or penal institutes or officials of the place where the delivery took place; and the captain of a ship or an aircraft or any other means of transport where the birth took place. The information to be provided include the date of birth according to the Hijri and Gregorian calendars, time and place, and the gender of the baby along with his/her name. The name should not be shared by a sibling or be a compound name.

Registrating a birth can also be done online at moph.gov.qa. See Healthcare in Qatar in this section.

InterContinental Doha The City

Other mandatory information includes the names of both parents, the person who helped in the delivery and the person who reported the birth. The hospital provides two letters after the birth, one of which will bear a government number. In private hospitals, go to the hospital administrator who will allocate a number. Take these two letters plus both parents’ passports, parents’ birth certificates, marriage certificate, residence permits, visas, vaccination card and copies of all documents to an approved hospital. Complete a form and pay QAR20 for each copy of the certificate, which may be issued the same day.

Expatriates can then register their child’s birth at their embassy and obtain a passport (not all embassies provide this service, check with yours). A newborn can accompany its parents until it is two years old, but an application for a residence permit (RP) for a newborn must be submitted within 60 days of the birth, or the parents face a fine of QAR10 a day.

Marriage

Couples wishing to get married in Qatar are required to undergo the premarital health checkup or screening in order to avoid any genetic, hereditary and communicable diseases in addition to controlling the prevalence of disability and other diseases. The screening can be done at one of the accredited health centres in Qatar. Once the checkup is complete, Muslim marriages take place at the Family Court or if prefered, at their home with the presence of a mazoon, an official for civil ceremonies.

There is no civil marriage in Qatar for non‑Muslims. The only non Muslim marriages granted official recognition by the State of Qatar are Christian marriages performed by churches registered with the Ministry of Foreign Affairs and by clergy recognised by the ministry to perform non Muslim marriages. Certain embassies and churches will perform marriages for expatriates. See Places of Worship earlier in this section. The church will issue your marriage certificate. Translate a copy of the marriage certificate into Arabic through a translator recognised by Qatar Chamber (QC). Then register the marriage certificate and Arabic translation at the Office of Land Registration and Legalization at the Ministry of Justice. The Ministry will stamp the back of the marriage certificate with a registration number and keep the copy and Arabic translation for its records.

Reporting false or incorrect information in the case of both births and deaths or using illegal and fraudulent methods is punishable with a maximum jail term of three years and a fine of up to QAR100,000, or either. Those who are legally required to report a case of birth or death but fail to do so within the stipulated period face a maximum jail term of six months and a fine of up to QAR10,000, or either.

Check with your embassy to see if you need to register the marriage in your home country.

Divorce

The process of getting divorced in Qatar is different for Muslim and non Muslim couples. Couples of any religion and nationality that can prove their residency in Qatar can file for divorce, although the process can differ.

For Muslim couples who were married in Qatar and seeking to dissolve their marriage, they will have to meet certain requirements, such as proving their residency. In addition, the wife will have to honour the iddat, a period of three months where she cannot remarry. If the divorcing couple can reach a settlement, they can have their lawyers draw up an agreement and fast track their case through the courts. If this isn’t possible, the person requesting the divorce will have to provide a reason for doing so – adultery, impotency, and abuse – along with evidence to support their claims.

If you want to dissolve a marriage that took place in Qatar, there are a number of firms well versed in local law who could assist and advise you (see Lawyers and Legal earlier in this section).

If you were married outside of Qatar, seek advice from your embassy or law firms in your country on how to dissolve your marriage. It may be easier and more cost effective to file for divorce in your home country.

Note: If you are in Qatar on your spouse’s visa, you will lose your Residence Permit (RP) after divorce. You will need to get another RP, either under the sponsorship of your employer or another eligible family member. Advice is recommended.

Death

Notifying the police is mandatory and in some cases they may require a post-mortem. Get help from the relevant embassy, which will be able to advise you. Newborn deaths and stillbirths have to be reported within seven days.

When one dies in Qatar, the law of the country that issued their passport will be honoured. Qatari law will apply only if the deceased has assets in Qatar but no heirs in the country.

If one dies in Qatar and a will is not in place, their assets, including their bank accounts, cars and other valuables registered in their name will be frozen until the heirs provide the Family Court with proof of their entitlement to those assets. Heirs may prove their entitlement to the deceased’s assets by producing a legal statement from their country of nationality.

In the unfortunate event of both parents dying, children residing in Qatar will go into the care of the Qatar Foundation for Child and Women Protection (QFCW). QFCW will attempt to contact the children’s next of kin and will keep the children until they can be released to the proper guardian or family member. The next of kin will require proof (birth certificates) that they are indeed the sibling or parents of the deceased for QFCW to release the children.

A person's bank account will be frozen as soon as notification of his or her death reaches the bank, until such time as the deceased's beneficiaries produce an official inheritance certificate duly authenticated by all relevant authorities. The exact format of this will be dependent upon the jurisdiction of the deceased's home country. If a will is in place, a court order or other approved and authenticated document will be required. The bank may then forward payment to the relevant benficiary/beneficiaries.

For joint accounts, Article 351 of The Commercial Code states that joint account holders will be considered to have equal shares unless otherwise agreed in the contract. When one of the account holders dies, the remaining holder must inform the bank of their intention to either continue with the account or to close it within 10 days of the date of death. Further details can be obtained from the relevant bank.

Humanitarian Services Office: This office has been set up in coordination between Ministry of Interior (MOI), Ministry of Public Health (MoPH), Ministry of Foreign Affairs, Hamad Medical Corporation (HMC), General Authority of Customs, Qatar Airways, Public Prosecution and other relevant authorities.

The office is managed by the Unified Services Department of the MOI, and will provide services for repatriating the deceased abroad via a single window system. The new unified service office is located on Mohammed bin Thani Street behind Hamad Hospital mortuary, next to the Retaj Residence Al Sadd. The office is open daily from 7 am – 9 pm.

Making a Will

Neither Qatari family law nor the Qatar Civil Code requires residents of Qatar or Qatari nationals to have a will in place. However, it is strongly recommended that you draw up a will in your home country. Then you will need to get it attested at the Qatar Embassy in your home country, and then translate it into Arabic. You will need to get it registered in Qatar at the Ministry of Justice.

If you want to make a will in Qatar, there are a number of firms well-versed in local law who could assist and advise you (see Lawyers and Legal earlier in this section). In addition, seek advice from your embassy.

Liquor Permit

The purchase and transportation of alcohol by individuals in Qatar is strictly regulated. Liquor for home consumption is available only from the Qatar Distribution Company (QDC) E3 and Hotel Park C4, which issue a permit. Call their Permit Department on 4429 9777. New memberships and renewals can be made online at qdc.com.qa. You will need a letter from your employer addressed to QDC detailing your position, salary, benefits, and accommodation, together with a copy of your passport or RP. On approval, the applicant will be required to pay an annual licence fee, paid on a pro-rata basis, based on your RP's validity. Entry into the shop and purchases can only be made by those holding a valid membership card. The permit holder's spouse can also hold a card for the same account.

Retail Store and Permit Office appointments must be made online at qdc.com.qa. You will receive an email confirmation of your appointment, which must be presented along with your Permit Card for entry and purchase at QDC. There's also a Click & Collect service on their website and home delivery for selected areas.

In addition, the shop at QDC has a range of pork products. Pork products will not be deducted from your monthly alcohol allowance.

QDC is open Saturday to Thursday 8:15 am –9:30 pm, Friday 1 pm – 9:30 pm. The shop is closed during the month of Ramadan, and 10–14 days before Eid Al Adha. Rules issued should be strictly adhered to. Alcohol is for personal consumption only and must be taken home directly from QDC.