Onboarding workshop

Customer onboarding journey

Analysis onboarding team workshop

Content: 1. Re-cap of what we did!

2. Projects per phase 3. Project prioritization 4. Zoom-in & out example

Touch points

Feedback round User steps

Phase

Re-cap of what we did!

Touch points

Feedback round User steps

Phase

Re-cap of what we did!

Touch points

Feedback round User steps

Phase

Re-cap of what we did!

Projects: Getting to know lix Project A:

Value proposition defined and evident in the compay’s touch points.

Project B:

Branding perception and style guide (Illustration, logo, colors and values)

Projects: Lix for the first time Project C:

Basic general onboarding: Create encouragement, Lix was the right decision.

Project D:

Advanced onboarding: Deeper knowledge on how to use Lix.

Project E:

Create customer engagement by presenting amore transparent product development.

Projects: End of trial period Project F:

Create alternatives for the users.

Project G:

Tracking / training feature to create engagement and a tangible value.

Prioritization 1.

Project A:

2.

Project C:

3.

Project E:

Value proposition defined and evident in the compay’s touch points.

Basic general onboarding: Create encouragement, Lix was the right decision.

Create customer engagement by presenting a more transparent product development.

4.

Project F:

5.

Project B:

6.

Project D:

7.

Project G:

Create alternatives for the users.

Branding perception and style guide (Illustration, logo, colors and values)

Advanced onboarding: Deeper knowledge on how to use Lix.

Tracking / training feature to create engagement and a tangible value.

Zooming-in & out

Zooming-in & out