Canterbury Eye on Communities Summer 2015-2016

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Canterbury Neighbours Helping Neighbours

2015 Summer Edition December 2015 ref: E15C2


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Contents About Neighbourhood Support------------------------------------------------------------------4 Message from the Editorial Team---------------------------------------------------------------5 National Manager, NS New Zealand------------------------------------------------------------7 Neighbours Helping Neighbours----------------------------------------------------------------9 Junior Neighbourhood Support---------------------------------------------------------------- 13 Whaka Terrace------------------------------------------------------------------------------------- 17 The New UHF Repeater------------------------------------------------------------------------- 19 Getting Fat at Our House----------------------------------------------------------------------- 21 Riccarton Neighbourhood Policing Team--------------------------------------------------- 25 Snap Send Solve---------------------------------------------------------------------------------- 27 Time-banking in Greater Christchurch------------------------------------------------------- 29 Our Amazing Co-ordinators-------------------------------------------------------------------- 31 The Amazing Whiteboard----------------------------------------------------------------------- 33 The Hearse----------------------------------------------------------------------------------------- 35 Ashburton District Neighbourhood Support------------------------------------------------ 37 Help Yourself Avonhead - 'Snap It'------------------------------------------------------------ 39 Helping with Hope-------------------------------------------------------------------------------- 40 D.O.D.G.Y.------------------------------------------------------------------------------------------- 41 Cook for Life---------------------------------------------------------------------------------------- 42 Local Schooling has Positive Community Benefits---------------------------------------- 43 South Canterbury Neighbourhood Support------------------------------------------------- 45 Working Together to Prevent Crime----------------------------------------------------------- 49 North Canterbury Neighbourhood Support------------------------------------------------- 55 Greetings from DARE Canterbury Inc.------------------------------------------------------- 57 Harassment & Abuse on Phones/Mobiles-------------------------------------------------- 59 Grooming and Online Predators-------------------------------------------------------------- 63

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About Neighbourhood Support

History Neighbourhood Watch was introduced to New Zealand as a crime prevention initiative in the late 1970’s. The initiative evolved to become Neighbourhood Support New Zealand, a community owned and managed organisation with a wide-ranging interest in community support, safety and crime prevention. Neighbourhood Support became an Incorporated Society in 2000. In 2001 it signed a Memorandum of Understanding with the New Zealand Police. The purpose of the Memorandum of Understanding is to establish and promote a collaborative working relationship between Neighbourhood Support New Zealand Incorporated and the Police. Objectives Neighbourhood Support aims to make homes, streets, neighbourhoods and communities safer and more caring places in which to live. This is primarily achieved through establishment of small cells of households known as a “Neighbourhood Support Group”, comprising anywhere from 4 to 50 residential households in a single street or suburb. Groups throughout a single suburb or a wider town or city area are co-ordinated either via a civilian co-ordinator, or through a Community Constable based at a local Police station. The main purpose of the groups is to encourage neighbours to know one another and share information on crime or suspicious activities in their area. Early contact with authorities such as the Police is also encouraged for reporting of unusual observations or unacceptable behaviour. Crime prevention information can also be shared with group members via Community Constables, or Neighbourhood Support Area Co-ordinators. A secondary objective of Neighbourhood Support is to facilitate communication between Civil Defence (Emergency Management) and the community during a man-made or natural disaster affecting residents.

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Message from the Editorial Team Sadly, the world in which we live is not as law abiding as it was a generation or two ago which makes the work of all sorts of government and voluntary organisations vital. Neighbourhood Support is a lively, worthwhile and necessary organisation which provides avenues for neighbours and communities to socialise, and look out for each other. Our sincere thanks to the contributors of all the articles contained here. A lot of hours have gone in to making this book as relevant, useful and convenient to use as possible. This book is a vehicle for the latest news and messages of many of the above in an easy to use format. Please keep it by your phone for ready reference. The community minded advertisers represented in this book have provided the finance for its manufacture and distribution as well as critical funding for your local Neighbourhood Support groups to continue their important work.

Please support these advertisers as they are supporting you! Published by Markat Promotions Ltd 120 Maces Road, Bromley Christchurch 8062 PO Box 19607, Woolston Christchurch 8241

Advertising / Articles Enquiries Phil Cowen Phone: 03 376 5124 Email: phil@markat.co.nz

Phone: 03 376 5120 Fax: 03 376 5153 Email: art@markat.co.nz

Published Bi-annually December 2015 ref: E15C2 Page 5


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National Manager, NS New Zealand Kia Ora to all Neighbourhood Support members, sponsors, stakeholders and public within the Canterbury Region who are reading this great publication. It is an honour for me to have an article in this magazine, so a big thank you to Canterbury Neighbourhood Support for the opportunity. My name is Kelsey Scarr and I am the new National Manager for Neighbourhood Support New Zealand (NSNZ) based in the National Office in Wellington. I have come into this role with passion and the drive to see our organisation grow and be seen as a leader in the community safety and not for profit sectors. In my previous role I was the Manager of Hutt Safe City Group Charitable Trust which is an organisation based in the Hutt Valley encompassing the governance and administration of four portfolios including Neighbourhood Support, Community Patrols, Junior Neighbourhood Support (JNS) and management of the CCTV Camera structure. I was in this role for five and a half years and thoroughly enjoyed my role. Hutt Safe City is unique because it works very well and brings together groups that are sometimes fragmented in other cities. I also sat on the NSNZ Board for four years as the Deputy and then Delegate for the Wellington District and a member of the JNS National Development Committee.

communities and where do we want to be’? As the NSNZ board, one area we will be focusing on is the relevance of a national body and the benefits it provides to our communities. Along with the 2016 national tour that is being planned we will be undertaking to connect with all of our coordinators nationally in an unprecedented way. We plan on putting a face to the national organisation name and making it far more personal to our area coordinators then it has been in the past. Finding out from them what they require from us as a national body. It is time we listened to what our grass roots want as they are the face of NSNZ in the community. I look forward to working with all levels of our organisation to increase the presence and recognition of NSNZ across NZ through growing stakeholder partnerships, identifying national sponsorship opportunities and gaining national public promotion. As this is the last issue for 2015, I would like to wish you all a very safe and Merry Christmas and a Happy New Year. I look forward to 2016 and working alongside Canterbury Neighbourhood Support, who are and continue to be a strong leader in the delivery and growth of NSNZ. If you would like to contact me I can be reached on nsnz.nationalmanager@gmail. com

It has been a challenging time with the delay in the transition over the last two months, but it has opened a new door for NSNZ to rediscover our vision, objectives and ask the question ‘how does NSNZ look to our Page 7


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Neighbours Helping Neighbours At meetings that I am asked to address I might sound like the proverbial scratched record about neighbours looking out for each other whatever your living circumstances might be. However the report below from a Sydney newspaper hammers it home, even if it is a couple of years old. This sort of situation also occurred in Wellington a couple of years ago where a man was found dead in a Council flat – estimated he had been dead for about 12 months. The media and others blamed the Council but my first thought was “What were the neighbours doing all this time?” Read on then ask yourself two questions – “how well do I know my neighbours and how well do my neighbours know me” and “Could this happen to me or any of my neighbours”? Our motto is pretty simple “Neighbours helping Neighbours” Cheers Dave Wilkinson Manager Neighbourhood Support.

The death of an elderly woman went undetected for several years as government agencies struggled to track down the recluse who had died on the floor of her bedroom. The skeletal remains of Natalie Wood, who would have been 87 this year, were discovered in the upstairs bedroom of her Surry Hills home, in inner-Sydney, on Tuesday afternoon. Police believe she might have been dead for up to eight years.

Utility companies cut off her power but Centrelink continued to pay her benefits, though her bank account remained untouched. NSW Police Minister Mike Gallacher said it was surprising that Centrelink had not noticed her death. "To hear today that an elderly lady can pass away, be dead for eight years and for Centrelink to still be sending cheques to her bank account and for those cheques not to be cashed - surely that must set off the alarm bells within government," he said. But Centrelink said Gallacher's comments are "misleading" and it stopped payments into her account in February 2008 after there was no response to a review. "A Centrelink social worker visited the Surry Hills home and inquired in the neighbourhood, only to be told she had not lived there for many years and was now with a relative," Centrelink said in a statement. It also contacted Australia Post, her bank, NSW Registry of Births, Deaths and Marriages and a family member but they had no information about her whereabouts. Gallacher also took a swipe at local government, who he said should have noticed rates were not being paid on the woman's home. But Sydney City Council said pensioners were not charged rates by the council. Wood was considered a pensioner until 2008/09, when the council was told by Centrelink that the pension rebate was no longer valid at that address. Page 9


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Neighbours Helping Neighbours "The City then started issuing rates notices and reminders," a council spokeswoman said in a statement. "When they weren't responded to, council asked debt recovery officers to help follow up the unpaid rates." Debt recovery officers were given conflicting reports from neighbours about the occupant, including that she may have moved away to live with family, the council added. They searched for her family and made contact with them and police were also notified.

man after eight months and a 62-year-old man after six months. NSW Premier Barry O'Farrell described Ms Wood's death as an "extremely sad event". "The terribly tragic situation's a reminder why we all ought to take more interest in our neighbours and demonstrate that friendliness has always been a part of Australian society." The death is not believed to be suspicious. A coroner's report will be prepared.

Unmarried and childless, Wood had stopped speaking to her one remaining relative in 2003, the result of a family feud. But a few days ago something prompted her sister-in-law - who had been married to her now dead brother - to report her missing to police.The three of them had argued in 2003 and the sister-in-law said she had not seen her since. Police said they would check to see when Wood's last energy bill was paid, to try to determine the time of her death. Superintendent Zoran Dzevlan said her mail had been redirected to her sister-in-law but that had eventually stopped. Elderly people dying lonely deaths in Sydney have shocked and saddened the city over the years - leading the state to re-examine attitudes within neighbourhoods. Within a two week period in February 2006, six elderly people were discovered after they had died in their homes alone. It included the discovery of a 64-year-old Page 11


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Junior Neighbourhood Support Junior Neighbourhood Support Canterbury The end of the school year is coming very quickly. Once again I am reflecting on the amazing job that my Junior Neighbourhood Support leaders have done in their schools. The schools involved with the programme are: Addington, Bamford, Beckenham, Belfast, Halswell, Parkview, Shirley, South New Brighton, St Teresa’s Catholic, Waltham and West Spreydon. Lyttelton Primary School is ‘on hold’ until the new school opens next year. These leaders have spoken about certain aspects of the programme in front of whole school assemblies, performed role plays, made great posters that have been displayed in school foyers or school libraries and been amazing role models. They have been helped by enthusiastic, dedicated teachers and principals who have encouraged, supported and guided them. I am having the pleasure of presenting awards in my schools to pupils who have been nominated to receive them. These awards are for caring for lost or hurt animals, caring for neighbours or others in the community, honesty, reporting any vandalism or graffiti, playing safely and fairly, stopping or reporting bullying and caring for the environment by keeping local parks, beaches and streets clean and tidy. Junior Neighbourhood Support aims to promote a sense of pride, safety and community spirit in children, their schools and their wider community. Sadly, this is the last time that I will be writing

an article for this wonderful magazine. I will be retiring at the end of this year after many years involved in education – as a primary school teacher, an Assistant Principal and in this role as the co-ordinator of Junior Neighbourhood Support in Canterbury. It is time to do other things but I will still be involved in helping children in schools only now it will be on a voluntary basis. I would like to sincerely thank the Education Officers from the NZ Fire Service, the NZ Police & the SPCA who have attended assemblies with me, presented awards & given special safety messages to the children. A very big ‘Thank You’ to John Plato from Plato Creative for his wonderful support in sponsoring Junior Neighbourhood Support and for printing all of our beautiful posters and certificates that he designed. I would also like to thank Joe and Dave at Midas in Northwood who service my work vehicle twice a year free of charge. Thank you to the Linwood/Woolston Rotary Club for helping with funding to pay for the fuel and other running costs that are needed for my work vehicle. Thanks to them I have also received funding for vehicle costs from the Christian Healing Trust. Thanks also to the Christchurch City Council for ongoing funding as well as NZ Lotteries, Pub Charities and COGS. Being able to acknowledge the amazing behaviour & attributes of so many children Page 13


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Junior Neighbourhood Support in schools has been a pleasure as well as a very exciting part of my job. There are so many wonderful children in our schools & communities who have been through so much in Christchurch since the earthquakes and yet they have continued to help other children, adults and animals. I am so proud of them all. Best wishes for 2016 – Andrea (co-ordinator for Junior Neighbourhood Support in Canterbury)

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Whaka Terrace The residents of Whaka Terrace finally got the full use of their road back. It had been a long seven months of traffic lights and one way flow while the work was done. On the bright side the team working on the road was the nicest bunch of workers you could find. Always smiling and waving and being considerate and understanding. They made it bearable and it was a stark contrast to the inconsiderate workmen on properties who had total disregard for the residents (and our guests) by blocking access. When they could see there was a problem, they had no urgency to move and by not communicating the unavoidable times when the road was going to be blocked. You do have to laugh as the challenge not being able to get home when you have loads of groceries with things that need to be in the fridge; or happen to have an ice cream cake that needs to be frozen as the staff told you at Wendy's. Moving on we have our road back until the next demolished house or major house renovations and as much as we are not looking forward to that; we do have understanding of the families that are desperate to get progress on their claims. As a reward for the workmen we took morning tea down to the workers and the photos show the positive energy of the event. It was nice to say thank you. Street party shout to be organised now that the finishing touches are being made to the fence. Julie Lassen Whaka Terrace. Page 17


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The New UHF Repeater Canterbury Neighbourhood Support is now the proud owner of a portable Ultra High Frequency (UHF) Repeater because of the generosity of a grant from the Christchurch Earthquake Recovery Trust (CERT) and a donation of a large amount of time from Approved Radio Engineer David Neal during the design and construction of the repeater. The repeater can be operated on internal battery power, via an inverter and car cigarette lighter plug or mains power. The best of all worlds! Radio Spectrum Management have granted us a licence to operate through-out the Canterbury Region. The repeater will enable us to communicate with our members who have UHF radios (a large number across the city are already equipped) in the event of any future natural or man-made disasters. Once rigorous testing has been carried out the plan will be to ask our members to take part in a comms exercise to test our network. When we marry this to our 2Kva generator/ inverter (also funded generously by CERT) it gives us the capability to operate outside of an office environment should our building

become un-usable for what-ever reason. The generator is designed to charge or run electronic devices so that cellphone charging and the like can be done to help people out in declared emergencies. Our phone system is also transportable as we are not tied to the landline network and we can access our Christchurch Gets Ready database with our laptop computers using a Vodafone Wi-Fi network device. Dave Wilkinson

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Getting Fat at Our House The Bloke and the dog are both a bit portly at the moment, they are both foodies. That seems to be a trendy term for connoisseurs. My two are more like enthusiasts, not a lot of knowledge but extremely keen to try anything. Our Jack Russell is called Truck, that was his name when we got him at six months of age. He is a solid little chap and the blacksmith calls him Rubbish Truck. Everything goes in! He has always had the most amazing and insatiable appetite. Apparently there is some Labrador breeding in him somewhere. When he was a puppy he would climb from the window seat onto the kitchen bench and eat anything he could find up there. He is very cute and loveable so he gets away with murder. One of our neighbours advised us that he chased her cats and ate their food but he was so adorable as long as he didn’t hurt the cats she didn’t mind. She works at a café and left overs go in her compost bin. It is not unusual to see Truck go wandering by with a salmon bagel or a muffin. A friend came to visit recently, bringing her elderly and confused mother for a car ride in the country. The woman purchased her mother an ice-cream and parked in front of the lamb paddock so her Mum could enjoy the woolly babies. She then came to find us and briefly say hello. On returning to her car she found her mother staring absent mindedly off into the distance, holding her ice cream and Truck sitting on her knee licking it. His favourite toy is his Frisbie but he even ate the first couple of those. For reasons known only to himself he first made a hole in the middle which then became extended over a period of time. This totally wrecked

the aerodynamics but made it possible for Truck to wear it around his neck which he did often. Dog jewellery – fascinating. One of our neighbour’s sons is an enthusiastic hunter but not so good at disposing of the bits he doesn’t want. It is not unusual to find pig and deer pieces relocated to our place on one of Truck’s nocturnal scrounging trips. The Bloke spoke to the young man recently and urged him to more carefully dispose of his hunting by products. The young fellow responded that it was not entirely his fault and he had once hung a carcass in the barn overnight to discovered a leg chewed off in the morning. Recently my car was being serviced so I had to use the Blokes Ute to go to the supermarket. I took the dog with me as he enjoys car rides. When I returned to the car I found the remnants of fruit cake strewn all over the seats and floor which was really confusing. Then I realised that the Bloke had obviously stashed some forbidden cake in the car to hide it from me and very likely confiscation. The problem is of course that even if I was to reduce Truck’s food, the paddock is his fridge. Following breakfast he likes to start his day with a duck egg or two from the river bank. If he can steal horse feed from their bowls he will and is particularly fond of removing the carrots. Later he will head off into the hay paddock for a spot of hunting and a young rabbit or two. That will usually be followed by horse hoof trimmings or lamb tails if available. If I pull old spinach from the veg garden and throw it to the sheep he will nick off with that too! This past weekend he appeared with a freshly killed bunny and the Bloke took it off Page 21


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Getting Fat at Our House him in an effort to limit the calorie intake, much to the dog’s disgust. It went into the wheelie bin. However 30 minutes later Truck arrived with a new one but this time half eaten to lessen his chances of losing a meal again. The Bloke has always said “that dog will get fat one day” Have you looked in the mirror? Poor Truck is getting a quite rotund and even jumping up to our bed is challenging at the moment. Never mind the Bloke adores that dog so much that he will just lift him anywhere Truck wants to be. I just don’t know who is going to lift the Bloke if he keeps eating cakes? Deb Smalley Community Constable, Hornby

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Riccarton Neighbourhood Policing Team Greetings from the Riccarton Neighbourhood Policing Team. I work in the area of Prevention policing, working to put in place interventions to prevent crime before it happens. It has been a very rewarding 4 years, yes because crime has been declining in the Riccarton Neighbourhood Policing area, but more because of the friendships that I have been able to make with people in the Riccarton area. My time working on the Neighbourhood Policing Team has reinforced to me that crime is not a police problem, and that police alone will not solve crime. Crime is a community problem and crime problems will only be solved if the community, police, and other agencies work together. I have come to realise that people in the community are best placed to identify what the problems are in their community, they are also very capable of identifying solutions, and that the best long term solutions are those that the community has ownership and involvement with.

worthwhile. Those are the things that create community cohesion and that is what make a community safe and feel safe. Being a part of Neighbourhood Support is a great way to start. So the questions that I have for you are are; How much are you involved in your neighbourhood? Do you know your neighbours? When did you last get together for a street BBQ? Is this summer the time to connect to your neighbourhood? With the Christmas break coming up it’s timely to remind you to think about your home security if you are going away on holiday. The usual things like locking the house, putting valuables out of sight are must dos. But equally important is to ask your neighbours to help look after your house and to record the serial numbers of your electronic devices. When travelling make sure your car is road worthy, that you get plenty of rest, and you drive to the conditions. Getting home safe is the important thing. Wishing you all a happy holiday break.

For communities to be safe and feel safe it needs residents to be an active part of their neighbourhood. It does not mean that you have to put in many hours or take on loads of responsibility. It can be as simple as saying hello to your neighbours, going along to activities that are happening in the area, or taking the time to give your thoughts on what you would like to see happen in your community.

Regards, Sergeant Steve Jones Riccarton Neighbourhood Policing Team.

Just small things like attending a community meeting or going to a community activity gives the people who have organised the event the knowledge that their efforts are

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Snap Send Solve Since June 2015, Christchurch residents have been able to instantly report issues such as graffiti, overflowing rubbish bins and pot holes, to the Council from their mobile phones. The Smartphone app, Snap Send Solve, allows people to take photos of Council related issues and report them quickly and easily. All types of issues can be reported, including graffiti, blocked drains, fallen trees, broken playground equipment, and more. The app allows photos, including GPS locations, to be submitted by email to the Council in 30 seconds. The Council can add, remove, and edit relevant issue types quickly.

If you do not have access to a smart phone, there are other ways that you can report graffiti incidents.

Snap Send Solve is free and can be downloaded from the Apple app store, or Android's Google Play.

They are: Telephone: 03 941 8999 Email: info@ccc.govt.nz Website: http://ccc.govt.nz/report.

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Time-banking in Greater Christchurch Time-banking is the brainchild of Edgar Cahn and was first introduced into New Zealand by Margaret Jefferies who chairs Project Lyttelton. Time-banks are collections of people, groups and organisations who help and support each other by exchanging their abilities, skills, talents and experiences. Edgar Cahn was interested in helping people to highlight and appreciate the value of all the unpaid work that goes on to keep our communities healthy, and on which the moneyed market depends on. It is also a way of helping people to locate skills in their local area, to get to know others in their community and to ask for assistance when they need it. Community groups can also use timebanking to log and recognise volunteer hours. It has also been used to help solve some social issues in communities in the United States and has helped people in Greece during their recent economic crises. Time-bank members earn time credits by doing an hour’s service for someone else. This might include anything from helping a child with reading, mowing lawns, walking dogs, cooking an extra meal, changing light bulbs, making cards to writing book reviews, or taking part in a working bee. The time credit you earn is “stored” in the time-bank. You can then exchange each time credit you earn for one hour of service by asking another member to do something for you. There are three time-banks in Christchurch City – Lyttelton Harbour Time-bank, Addington Time-bank, and the Bridge2Rocks

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Our Amazing Co-ordinators Mary McLean resident, Robert Tait (a Neighbourhood Support Co-ordinator) believes in family mottos. One he created by chance during a TV interview and which is now a key one for his family is "Work is Money, But Music is Life." This encapsulates what he has been doing from the age of four (about the beginning of the 2nd World War) when he sang as a treble in St Joseph's Choir (Dunedin) till the present day when he is still singing (now a tenor) for the Christchurch (Transitional - cardboard) Cathedral The picture shows him playing the violin, his other love, in the Catholic Cathedral Barbadoes Street (prior to the earthquake). He was introduced to this instrument by his grandfather who made him one from a cigar box with rubber bands for strings and binder twine for hairs of the bow It is well known that children exposed to quality music from the womb and forever afterwards develop more effectively their brains and talents and can have a lifelong active connection to it. It's interesting that dairy cows are also influenced by good music. If they are

listening in the milking shed to either the Radio NZ's National Programme or its cousin the Concert Programme, they produce significantly higher levels of butterfat (NB: Robert was involved in the experiment that proved this). When they were subjected to the sort of 'music' one hears whilst waiting for an operator to answer or transfer a telephone call, the butterfat output dropped dramatically. Robert believes cows are definitely superior in taste to the purveyors of the horrible loud queue sounds nearly everyone hates and complains about.

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The Amazing Whiteboard At a year old, my grand-daughter had a fascination for the bare cream-painted walls of my bedroom. It reminded me of when her mum (my daughter, Eloise) was small and her dad put up a length of whiteboard all along one wall of our sunroom – to a height of about 1m – so that Eloise and her wee friends could draw to their heart’s content, no turns, no waiting. We had an icecream container of large felt pens – waterbased, of course. (It was also a good buffer that they could drive their ride-on toys into.) And magically, the surface would be wiped clean overnight ready for the next artistic onslaught. When Eloise got older, I put up a whiteboard in her room. I thought she’d use it for drawing, but she didn’t so I started writing positive messages for her on it at night. (“Eloise makes friends easily.” “Eloise is a good listener.”) I’d tell her what I was writing and she would go to sleep thinking about it. Sometimes a message would stay up for several days. Sometimes Eloise would ask for a new one, so I would think of something appropriate to the events in her life – or she’d provide suggestions herself. There were times when we had quite a list of positive qualities affirmed on her whiteboard. I would read them out to her either at night or next morning when I got her up. It was a positive time for both of us. I continued this for several years until, eventually, not only could she read them for herself, she even occasionally wrote a positive message for me! Her very first one to me was “Thank you for the positive letters. Please write me another one tonight. I love you.”

This exchange of warm fuzzies developed into something I call ‘the whiteboard technique’. It started when some wellmeaning but misguided teacher told the kids they needed to be careful answering the phone because a stranger could be on the other end, trying to find out something about them. Next thing, my daughter (now 8 or 9) suddenly stopped wanting to answer or even use the phone. Friends would call and she wouldn’t talk to them, and she never rang them back. It was very embarrassing that my daughter was ignoring social niceties like this. I tried reasoning with her, to no avail. She simply refused to speak on the phone in case a stranger was on the other end. Evidently she had been told that strangers could pose as friends. In desperation, one night after she had gone to bed, I wrote on her whiteboard, “Eloise ALWAYS knows the right thing to do. Eloise is good at ringing up people on the phone.” My daughter made no comment about the message next day, but that afternoon, after school, she picked up the phone and made a call. After that time I used it for any issues that didn’t respond to parental insistence, reasoning, or that I wanted to avoid confrontation over. It was extremely effective. For 13 years I ran programs to develop positive attitude and confidence in children and even now, I frequently get parents asking me how to address problems that have arisen for their children. ‘The whiteboard technique’ is almost always my answer. Carla Heslop St Albans Page 33


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The Hearse Some years ago I owned a garage and service station in the city, which from time to time had a moment or two a bit different to the usual mundane happenings of the day. This one went something like this ... The phone went and I was asked to come across to the undertaker’s premises on the opposite corner and get their “Removal” vehicle, and repair the tail gate lock. The Removal car was a black Ford Falcon station wagon, slightly altered to fit its role as a means of transporting deceased “customers” from hospitals etc in for funeral preparation. The rear seats had been removed and a wooden floor fitted to accommodate the passengers. The windows around the rear area had been fitted with black curtains, to afford some privacy to those traveling there, although they hardly required such a luxury. To open the rear tail gate required the window being wound down before reaching inside and turning handle on the inside of the door allowing the door itself to be lowered. Needless to say as the mechanism was broken there was only one way to effect a repair, and that was to tackle the problem from the inside.

where in ordinary circumstances I had no ambition to be! I was quietly working away, removing the broken lock when I heard footsteps approaching, and thinking it was our office lady looking for me, I sat up and pulled aside one of the curtains at the side window, and looked right into the eyes of a lady who was walking past. She of course had noticed that the vehicle appeared to be a hearse, and I guess with morbid curiosity was just looking at it, at the very moment I opened the curtain. One can imagine her shock to suddenly see a face peering at her from a vehicle obviously not intended to have live blokes appearing unexpectedly from the rear windows. The poor woman let out a scream and yelled, “O. M. G. Mr Smith, I thought you were a dead body come to life!” I hurriedly climbed out to pacify her and we both had a good laugh before she went on her way. It was a good job that she was close to her own work place as she may have needed a trip to the ladies room to check on the state of her undies after that! Allan Smith Halswell

So having ascertained the extent of the job, I headed off to Hutchinson Motors to purchase a new locking unit. As our workshop was full of vehicles, I had parked the Falcon in our car park at the end of the building. This area was often used by pedestrians cutting across the corner from St Asaph Street to Durham Street . Back on the job, I opened the rear passenger door and crawled in and lay on the floor Page 35


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85 Harrison Street Ashburton


Ashburton District Neighbourhood Support

Belonging to a Neighbourhood Support Group is a great way to get to know your neighbours and enhance a feeling of community spirit and safety in the community. There are currently 381 Neighbourhood Support groups in the Ashburton District (including Methven, Rakaia and Hinds). Setting up or joining a Neighbourhood Support group is easy, free and the benefits are many. What do Neighbourhood Support Groups do? • Encourage neighbours to get to know each other

• Communicate with each other when going on holiday • Share information that will help reduce the risk and fear of crime I am available to come and talk with individuals or groups of neighbours about how to set up a Neighbourhood Support group and explain the benefits. I am also able to help you get your street/road group established. Contact: Christine Richards Co-ordinator Ashburton District Neighbourhood Support

• Welcome new residents • Help nurture a sense of community spirit • Reduce social isolation • Enhance the safety and appearance of neighbourhoods

Telephone: (03) 307 8410 Text: 027 296 1006 Email: neighbourhood@saferashburton. org.nz Facebook: Neighbourhood Support Ashburton District

• Notify each other of anything suspicious happening in the neighbourhood • Enable communities to take responsibility for their own safety and wellbeing • Be prepared for and support each other in times of civil emergency such as during an earthquake, flood, pandemic • Have immediate access to neighbours phone numbers in an emergency Page 37


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Help Yourself Avonhead - 'Snap It' We all want to live in a safe environment - in fact we all deserve to live in a safe environment. For this to happen we all have to work together - and this is where you can play your part. On 8th April 2015, The Star newspaper reported that “the Police were about to launch a major crackdown on organised crime” - “with nearly 14 burglaries a day , many unsolved - they hoped this crackdown “would lead to arrests over unsolved burglaries.” While some goods are stolen for personal use many items are stolen for a specific purpose or to order as part of an organised crime network. These will be sold on with the financial gain used to finance the purchase of drugs for criminal activity.

burglars 4. It enables quick and easy retrieval of your stolen property by the Police. 5. It assists you in identifying your missing items and processing your burglary with the Police. So - by reducing burglary and the trade in stolen goods you protect yourself, assist your Police and play your part in ensuring that we all live in a safer environment. IS THERE A SNAP STICKER BY YOUR FRONT DOOR ? Anita Bell (Area Co-ordinator Avonhead NHS) anitabell@clear.net.nz

So – how can you play your part ? 1. Take every precaution to protect yourself and your property. 2. Be vigilant - observe, note important details and report immediately - 111 or 555 –(remember to use your mobile phone - a picture speaks a thousand words) 3. “SNAP IT” What is “SNAP IT” ? 1. It is a powerful deterrent - it deters burglars from properties displaying a SNAP warning sticker. 2. It protects you and you property against break in and theft. 3. It helps the Police catch and identify Page 39


Helping with Hope For many Cantabrians Christmas is time to enjoy a well-deserved break and connect and celebrate with family and loved ones. But for some it’s a time of pressure and worry, with issues such as financial strain, alcohol and mental health challenges creating levels of stress that can be a catalyst to family violence. For families and children that require intervention due to a volatile situation in the home, a happy and peace-filled Christmas could be nothing more than a dream. Creating and maintaining good connections within our neighbourhoods is an extremely positive way of looking out for each other, and helping keep those who may be at risk of family violence safe. It’s been found that most people faced with issues of family violence want help from friends

and family first. Building relationships with our neighbours can be highly effective in supporting struggling families and their children. When it comes to knowing how to help someone you think may be experiencing family violence, most people are unsure of what they should do. Out of concern of doing the wrong thing, many instead will not reach out at all. The good news is that there are things you can do to help and bring hope to the community around you, making it a happier and safer place for everyone that lives there: • Take violence seriously – choose a quiet time to talk • Invite a neighbour round for a cup of coffee or offer to take the kids • Listen without judging – give information not advice • Ask “Are you OK?” or “Are you scared to go home?” • Take what children say seriously – don’t assume others are doing something to help • Connect them with a family violence advocate By connecting with our neighbours and watching out for other people in our communities, we can help keep each other safe and ensure that our most vulnerable citizens have a Christmas that is happy and safe. For more practical help ideas, or if you are interested in participating in a How to Help workshop, please contact Chloe on 03 378 2721 or email Chloe.Monehan@Barnardos. org.nz Needing help? Please visit www.areyouok.org.nz or call the Are you OK? HELPLINE: 0800 456 450

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D.O.D.G.Y. Protecting yourself from ''D.O.D.G.Y" door to door sales people and unsolicited offers. The warmer weather usually means getting things done around the home like window cleaning, painting, gardening, gutter cleaning and similar type jobs. A friendly reminder from the Phillipstown Neighbourhood Policing Team that although it may be tempting to accept unsolicited offers made by people you do not know to help with odd jobs around your home, keep in mind, " D.O.D.G.Y '' ...

D

odgy and dishonest people can be either male or female of any age and they may work on their own or with others. Remember, most service staff will make an appointment prior to coming to your house and should not turn up announced. At times , dodgy characters will do a good job in order to gain your trust then take things while your back is turned.

O

dd jobs around your home ought to be done by only tried and trusted trades people and not by unsolicited offers made by people you do not know. Ask trusted friends and family for reputable contractors.

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et to know your neighbours and let them know of any suspicious behaviour and scams of any kind. Sharing information with your neighbours helps reduce the risk and fear of crime. Inform Police of any suspicious activity. Page 41


Cook for Life

Looking for motivation to cook? A recent study from Cambridge University gives us a great reason to dust off the stove and get cooking. The study looked at 1888 people over the age of 65 and assessed whether lifestyle factors, like cooking, affected how long they lived1. The study found that those who cooked frequently were 47% more likely to still be alive after ten years! It’s not just the nutrients in food that keep us healthy, the process of preparing food and eating it with others also plays a big role. So let’s get started… Never learned to cook or lost your cooking enthusiasm? Then Senior Chef may be just for you. Senior Chef is a FREE 8-week cooking course for adults over 65 (or over 55 with a health condition), because you’re never too old to learn new skills or find new inspiration in the kitchen. Each week in a class of eight to twelve, you can learn about Page 42

healthy eating, meal planning, budgeting and more. You’ll cook a range of budget-friendly dishes purpose-built for one or two people, and enjoy a shared lunch with new friends. Here’s what some graduates had to say about the course. “It’s a real challenge cooking for one [but] a good thing about the course is that you realise you’re not alone. Other people have the same challenges. We helped each other a lot.” Anne. “After 52 years of having my meals prepared by my wife, I was suddenly faced with a dilemma I hadn’t anticipated. Thanks to this class, I now feel able to look after my nutritional needs with confidence.” Male participant. How do I join? Find out more at www.seniorchef.co.nz, ask your local health professional (GP, pharmacist, practice nurse, dietitian) to refer you, or call (03) 337 7781.


Local Schooling has Positive Community Benefits We all know the phase “it takes a village to raise a child.” Have you ever considered the benefits a village gets back in return? The North East Secondary Education Committee (NESE) advocates for local secondary education in North East Christchurch. NESE was formed after years of community concern that the lack of a local secondary school resulted in disconnected teenagers in our community. Our school students all left the ‘village’ of our local community to travel to 23 different schools for secondary education. They left behind their primary school and social connections as well as their support networks. Teenagers were invisible in our community and they lost their ‘village’ network. Neighbours also suffer when a group is missing from the community. Teenagers are active young people who can contribute significantly towards keeping our communities safe. There are more people biking and walking out on the streets when a school is in your local neighbourhood. In the weekends teenagers stay closer to their homes, where school friends are. They use local parks, libraries and shops. They join local sport and recreation groups. They have on going relationships with primary school friends, adults in the community and neighbours they walk past. These ongoing connections nurture friendships and caring. If anything is wrong they will be there to help.

Active inclusion of teenagers in the community helps build well rounded adults. Communities in the North East look forward to having two local secondary schools at QEII Park in 2018 with the relocation of Avonside Girls’ High School and Shirley Boys’ High School. We look forward to our community developing into a sound ‘village’ with our local teenagers. Amanda Williams Chairperson www.nese.org.nz www.facebook.com/NESEInc

Consider enrolling your child at your local school seriously. Support teenagers in your communities by getting to know them. Page 43


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South Canterbury Neighbourhood Support I’m Rob Coleman I took over from Denise Langrish in July 2015. On behalf of the South Canterbury Neighbourhood Support community I would like to thank Denise for the amazing work that she did over the last thirteen years. For the past few months we have been working on developing our database for geo spatial mapping with Google Maps and I’ve carried out a temporal review of the data. Sounds awfully flash, but all it really means is we’re looking for answers to a couple of really important questions: • What sort of membership do we have across the districts of South Canterbury? (% of population)

• When was the last time these groups were updated? (How old is this information?) • Where have we got Neighbourhood Support Groups? (And where haven’t we?) We discovered that 36% of the respective populations of Fairlie and Geraldine were in Neighbourhood Support groups. Pleasant Point came in second highest with 32% and Temuka on 24%. What really stood out was that we had only 9% NS membership in both Waimate and Timaru. Finding out when groups were last updated and looking at it in a wider context enables us to prioritise and target street groups for coordinator contact and support and perhaps a

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South Canterbury Neighbourhood Support refresher session. We also get an idea of how old the information is, and how inaccurate it may be. This would be especially useful in a disaster situation. Here is an example of our new map from the Timaru data set. We’ve used a simple grayscale colour coding to show how long ago these groups were updated - the ‘age’ of the information. Black is more recent, light grey being the oldest. We can also see the spatial distribution of our Neighbourhood Support groups, and where we haven’t got groups. Our colleagues at Civil Defence here in Timaru find these maps very useful. In the event of a river flooding over the banks CD can look at a map and see the streets which are affected and easily see where we have Neighbourhood Support presence.

Rural fire season is almost upon us. Take a Vivid marker and write your phone number on your horses’ hooves so that in the event of a burn off or rural fire affecting your land, and your animals being released to save them, they can easily be re-united with you. You don’t need to do this every day, only when there is an immediate threat.

We can click on the ‘pins’ and immediately see the relevant contact information and so interact with the Neighbourhood Support community network quickly. This can be especially useful in a disaster when there is a power outage and all that you have is a mobile phone. The fun hasn’t stopped there. Now we can look at incidents from the Police logs on the map and interact with the Neighbourhood Support network more effectively, gathering and disseminating information in the as part of the wider crime reduction and prevention effort. Armed with this mapped data and with the statistics, we now have some really good quality information which we are using to great effect to inform the long term strategic development of Neighbourhood Support here in South Canterbury. This information is only shared with our strategic partners: Civil Defence, the Police and when needed the emergency services. It is all collected and disseminated in strict accordance with the Privacy Act. Rob Coleman, Co-ordinator South Canterbury Neighbourhood Support

It is also good practice to write your phone number on the inside of your dog’s collar too. This was found to be really useful from hands on experience of the fires at Prebbleton last year. Snr Constable W D Phiskie Page 47


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Working Together to Prevent Crime As the weather heats up and many of us get ready to celebrate the festive season, think like an opportunistic criminal and prevent yourself becoming a victim says Superintendent John Price, Canterbury Police District Commander. “There are lots of ways the community can prevent themselves becoming a victim of crime particularly as we head into summer. If you are heading away for day trips or longer breaks make sure you secure your valuables out of sight and lock your doors and windows. Get to know your neighbours and remember the packaging you put in your rubbish bin is as good as advertising what new appliances, gifts and valuables you now have in your property” Simple steps and being a good neighbour can prevent opportunistic crime in our community. It is about looking after each other and caring for our neighbours. “Locking doors and windows sounds obvious but unfortunately we are still seeing opportunistic thieves take advantage of an open unlocked window or door to gain access to a property or vehicle. Think about installing locks to secure windows when they are closed or ajar. The small outlay in getting these fitted could save you lots more in the long-term.” We would rather prevent a crime as one victim is simply one too many. If you’re working or socialising with friends in the back garden you might not hear someone coming through your front door uninvited so make sure you keep it locked.

Your friends would prefer a slight wait while you let them in if it means that you and your property are safe. “Another missed opportunity is forgetting to set your car or house alarms, if you have them fitted. Get to know people in your community and, if you’re heading away on holiday, tell neighbours you trust so they can keep an eye on your property. If you see anything suspicious in your neighbourhood or have had items stolen, contact Police straight away ” urges Superintendent Price. Remember, we are there to serve you, our community. “As you’re reading this think about your own valuables. Have you left your cell phone, wallet, purse, mp3 player, keys or other valuables on view in your vehicle? Did you leave any doors and windows open or unlocked when you left home this morning? Can you see your computer, TV, stereo or jewellery box through one of your windows? If you answered yes to any of these you may be putting your valuables at risk to opportunistic crime.” Secure your valuables out of sight both at home, in the car and on holiday to deter opportunistic thieves. It sounds like common sense but leaving valuables and items such as electronics, jewellery, wallets and bags in plain sight is like an open invitation for a thief to reach in and take it. You have worked hard for your property, do not let a criminal take it from you easily. Park your car off the road if possible and make sure you close the windows and lock the doors even if you’re only popping around to see a neighbour or visit the local Dairy. If Page 49


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Working Together to Prevent Crime you must leave valuables in your car lock them in the boot out of sight. When you are planning trips away from home remember to plan the journey and factor in how you will get home if you are intending on consuming alcohol. “Canterbury roads are as safe as those using them. Unfortunately we are seeing too many avoidable crashes on our roads which result in life changing injuries or in some cases fatalities. Before you, your family or friends take to the road ask yourself if that alcoholic drink, keeping your phone turned on or driving tired is worth risking the chance of not reaching your destination.” Superintendent Price says this is a timely reminder to check you have a correctly fitted child restraint or booster seat for any children who are under 148 cm tall or 11 years old who are travelling in your car. A lot of people don’t realise that, like crash helmets, child restraints have an expiry date (10 years from date of manufacture). Summer is typically a time when families and friends get together to socialise and enjoy the warmer weather and lighter evenings. Unfortunately with the festive season in the middle of the summer also brings additional financial burden to many families and an increase in alcohol related crime. Intersections are the point of two or more roads coming together. They can be unsafe, make yourself safe and obey the signs. “Canterbury Police are committed to working with licensees and vulnerable families to prevent alcohol related harm and family violence episodes. Operation

Bright Hope, where Canterbury Police take a whole of family approach to preventing family violence episodes, is run each year in the lead up to the festive season” explains Superintendent Price. The 25 November 2015 is White Ribbon Day, an international event designed to raise awareness of family violence. There are many events taking place around the country but this year the main Christchurch event ‘Cantabrians: Take a Hi-Vis Break. Stand together against violence’ is being held at Cathedral Square from 12.30-1.30 pm. “This event is aimed at encouraging construction workers and tradies who wear hi-vis every day to take a stand against violence alongside other members of the community. People wear hi-vis to stay safe while working in hazardous environments and we are using this symbolism to highlight the harmful effects family violence has on the community and that any form of violence is simply ‘not OK’. It would be great to see you at the Christchurch event or one of the many other community events being held around Canterbury.” Canterbury Police want everyone to be safe and feel safe this summer and throughout the year. With your help we can prevent crime and crashes and ensure that this year is one we all remember for the right reasons. Let’s make Canterbury safer together. Police contact numbers: • In an emergency, or to report suspicious behaviour, always dial 111 • Report unsafe driving by calling *555 from your mobile phone Page 51


NZ Communi es face challenges from sudden events such as natural disasters, and from gradual but significant changes such as resource shortages or climate change. An ability to respond to both requires resilience: a mix of adapta on, imagina on and resourcefulness. How skilled are you at resilience? Have you given it much thought?

The Sustainable Living Programme is a prac cal, fun way of learning future living skills to become more resilient and to reduce your environmental impacts at home. On-line materials are free to residents of this district because the Waimakariri District Council subscribes to the Sustainable Living Programme: to access the learning guides and see more District–specific informa on, register now at sustainableliving.org.nz Also look on our website waimakariri.govt.nz for more informa on about sustainability, waste minimisa on and civil defence preparedness. Page 52


Working Together to Prevent Crime • Report historic crime or suspicious behaviour in your community by visiting your local Police Station or calling 03 363 7400 • Provide information anonymously by calling Crimestoppers on 0800 555 111 Support group numbers: • Drug and Alcohol Helpline – www. addictionshelp.org.nz – 0800 787 797

• Child, Youth and Family – 0508 FAMILY (0508 326 459) • Stopping Violence Services – 0800 478 778 • Relationships Aotearoa – 0800 735 283 • Christchurch Resettlement Services – 03 335 0311 • Canterbury Men’s Centre – 03 365 9000

• Women’s Refuge Crisis line – 0800 REFUGE or 0800 733 843 • Aviva – 0800 28482 669

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North Canterbury Neighbourhood Support Neighbourhood Support North Canterbury Hey Neighbour over the fence do not be a stranger

Life is busy but never too busy to KNOW YOUR NEIGHBOUR.

Let’s talk, let’s share. Make our street safe remove any danger

Embrace what you have, what you can give and know those around you.

Say Hello, collect my mail, keep an eye on my place Great neighbours we are as we embrace all cultures, creed and race Be there for each other sharing contacts and your time in need Join a Neighbourhood Support Group as it will benefit you – Indeed! Neighbourhood Support plays an important part in reducing crime in your neighbourhood and or rural area with its aim to make where you live a safer place.

By joining a Neighbourhood Support group you can: • Connect • Share • Be Safe and • Enjoy Get involved now Cheers, Nicky Ewins ncns@outlook.com

Not only can you live in a ‘safe’ place you can enjoy a sense of unity, friendship, and involvement through ‘knowing your neighbours’. You will be building a stronger safer community and adding to that, the sense of helping others by being part of the Neighbourhood Support Network. Strong Communities are built from strong relations formed through knowing and helping your neighbours, engaging with emergency services and sharing of information.

ARCHD Landscapes offers professional, creative landscape designs for residential, rural and business properties in North Canterbury and farther afield. Call Landscape Architect Jane Dowle on 027 714 0902 for an initial no-obligation consultation and quotation. www.archdlandscapes.co.nz Follow us on Facebook!

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Greetings from DARE Canterbury Inc. Nearly the end of another year and the demand for our programmes continues to grow and it is a challenge for us to try and meet this demand. DARE to Be You continues to be our most requested programme. It is designed to build and enhance self- esteem and resilience and with a number of optional delivery formats, it is a very useful tool in the environment in which our young people are now living in in Christchurch and surrounding areas. It is being delivered mainly to young people in Years 7 and 8. We are also delivering DARE to Move On to a number of schools. This programme, aimed at young people 14 years and older, is designed to tackle the issues of teenage drinking and substance abuse in particular, and to empower young people to lead a more healthy, empathetic and positive life. In Term 2 we have had our first delivery of the brand new programme DARE to Step, a programme designed to give young people the life skills to intervene in high risk situations where alcohol and drugs are involved, and which is being rolled out around the country in 2015. It is aimed at Year 10 students and will be delivered as part of the Health Curriculum. We are always looking for new facilitators, the more facilitators we have, the more programmes we can deliver. So if you have a teaching qualification, a tertiary qualification in youth work or a proven track record of working with youth, and you would like to join our team, please contact me to discuss upcoming training opportunities. We are soon to move premises as the generous team at Neighbourhood Support

have agreed to share their office space with DARE. This is hugely appreciated as it will save us a considerable amount in rent. Our very sincere thanks to Access Lock Specialists also who provide the accommodation now for both Canterbury Neighbourhood Support and DARE Canterbury. If you would like to know more about the work that DARE Canterbury is doing, or if you have any queries whatsoever, please do not hesitate to contact me. Best wishes to all for a very happy and safe holiday season. darecan@xtra.co.nz Telephone 379 4626 or 021 2771122 Alice Pilbrow DARE Coordinator For specialist advice and service in commercial & rural insurance Contact

Lindsay Kerr or

Jo Taylor Phone: (03) 313 6086 Freephone: 0800 427 653 Fax: (03) 313 1297 2/130 Percival St, Rangiora

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Matthew Scott (Director) 027 240 6322 scottexcavation@hotmail.co.nz

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Harassment & Abuse on Phones/Mobiles Mobile and phone harassment describes any type of voicemail, phone call or text/video/sxt/photo message that is unwanted and/or leaves the recipient feeling harassed, threatened, tormented, humiliated, embarrassed or otherwise victimised.

• being bombarded by a large volume of messages (e.g. over 25 a day);

Adults and young people can be harassed and bullied in the same ways and all can be left distressed at times. It is important to support anyone who is being harassed or bullied in any way.

WHAT CAN I DO IF MY PARTNER, EX-PARTNER OR FAMILY MEMBER IS HARASSING ME?

People who use digital technologies to bully and harass can leave an electronic trail, so it may be possible to investigate if their behaviour is criminal and even to prosecute them. WHAT SHOULD I DO IF THERE IS A THREAT TO MY SAFETY? Anyone threatening to physically hurt you or damage your property is breaking the law. If you feel like you are in immediate danger call 111 straight away. Once the immediate threat has passed you need to record a copy of the threat(s) and report what is happening to the police. You will need to go into a Police Station with your evidence to lay a formal complaint. You can also talk to your telecommunications provider about threatening messages or calls so they can help. HOW DOES BULLYING HAPPEN ON A MOBILE? Bullying and harassment on mobile phones can take a number of forms. It can happen through: • mean or offensive messages – received once or repeatedly;

• offensive or upsetting photo or video messages; • threatening messages; and • persistent unwanted messages.

If this person is harassing or abusing you via electronic means, you can investigate taking out a protection order which covers all forms of communication including phone, mobile and internet. For more information contact Shine between 9am and 11pm, 7 days a week, on 0508-744-633. If the person harassing you has never been in a domestic relationship with you, you may be able to take out a Restraining Order under the Harassment Act 1997 which covers all forms of communication including phone, mobile and internet. See Harassment Act 1997 below. WHAT CAN MY TELECOMMUNICATION PROVIDER DO? There are a number of things a telco provider can do which ranges from sending a warning message to the harasser or suspending them from the network. HOW TO MAKE A COMPLAINT TO THE TELECOMMUNICATION PROVIDERS New Zealand’s telecommunication companies have agreements in place to work together to help stop mobile harassment. They also assist law enforcement agencies in severe cases and can advise you on how to block numbers. Page 59


Harassment & Abuse on Phones/Mobiles To get help from your phone or mobile provider ring them using the contact details below:

2degrees Call 200 from your mobile or 0800 022 022. Visit the 2degrees website for help blocking a number from a 2degrees phone.

Spark Call 0800 809 806 from a landline or mobile.

Vodafone Blacklist is a free service for Vodafone mobile customers. Log into My Vodafone, click Vodafone Blacklist and enter the phone number you want to block. Then simply FreeTXT these commands to 713: To add a number to Vodafone Blacklist: Vodafone Blacklist Add (mobile number) If you are receiving unwanted or harassing calls, once you have four examples the complaint can be escalated by calling 777 from your mobile or 0800 800 021 using a landline. WHAT SHOULD YOU DO IF A YOUNG PERSON IS BEING HARASSED? The most important thing you can do is let the young person know that you are there to support them. And remain calm! Do not isolate the victim from their social networks or take away their mobile as many young people will not report an incident if they fear their access to online technology will be removed. WHAT CAN BE DONE TO PREVENT BULLYING AND HARASSMENT ON PHONES AND MOBILES? There are a few things you can to minimise the chances of harassment and bullying this Page 60

includes: • Being careful about who you give your number to and not giving someone else’s number out without asking them first; • Not replying to texts or voice mails from people you do not know; • Always asking before you take a photo of another person and checking it is okay to share before sending it to anyone else. Once a picture is sent it may be circulated to other people. • Remembering that text pictures can be manipulated by others after they have been sent, posted online or distributed to an unknown audience. • Thinking about whether something you send might make another person feel uncomfortable. Whether it is a ‘joke’ or something about another person, be aware that it might be taken the wrong way or sent on to someone else. If in doubt, don’t send it. HOW TO HANDLE THREATS • Don’t reply: Sometimes the sender will get bored and stop sending messages if they don’t get a reply. Another reason for not replying is that if a complaint needs to be made to the telecommunications company, replying can delay the process. Often people will reply to messages if they do not recognise the number or because the content is upsetting. • Keep the evidence: Don’t delete harassing content as the police and telecommunication provider need this to help. Keep a log of the time, date and the phone number the messages were sent from. The date and time of the message is usually contained in a


Harassment & Abuse on Phones/Mobiles ‘time-stamp’ at the beginning or end of the text message. • Talk to someone: Encourage young people to talk to a trusted adult (parent, teacher or counsellor) as it’s important they talk to someone so support can be provided. • Report it: If a message threatens to harm a person or property, the message needs to be taken to the local police station. Explain what has happened and get a police complaint number. If someone is in immediate danger call 111 straight away. MORE ADVICE AND INFORMATION In July 2015 the Harmful Digital Communications Act was introduced. This Act has two purposes:

1. deter, prevent, and mitigate harm caused to individuals by digital communications; and 2. provide victims of harmful digital communications with a quick and efficient means of redress. If someone is misusing a telephone they may be committing an offence under the Telecommunications Act. NetSafe have partnered with Vodafone and The Parenting Place to develop DigiParenting. This is an online hub of articles, videos and guides to help kiwi families navigate and make sense of the digital world. Reproduced with the kind permission of Netsafe New Zealand.

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Grooming and Online Predators Online grooming is when a person tries to create a sexually abusive situation through the use of technology. In July 2015, a new offence was added to The Crimes Act to tackle online grooming under section 124A, ‘Indecent communication with young person under 16’. Online groomers might find and choose their victims online or offline (e.g., asking a child in a shopping centre for their email address and then begins a relationship online to groom them). The process of grooming might be exciting and stimulating for the groomer. It might be something the groomer enjoys and finds rewarding, regardless of whether it leads to abusing the victim or not. This has been termed ‘hit-and-run’ grooming. Groomers might actually believe they are establishing genuine, caring and ‘normal’ relationships with their victims. HOW DO GROOMERS FIND A POTENTIAL VICTIM? Groomers try to establish a ‘relationship’ with a victim. In most cases they want to be seen as a trusted and respected peer or caring and understanding older person. Sometimes they might pose as someone needing help or being in distress. WHY IS ESTABLISHING A RELATIONSHIP IMPORTANT TO THE GROOMING PROCESS? If a groomer can establish a relationship with the victim, it can make the potential victim less suspicious of the groomer’s actions and intentions. It can be confusing for the victim, when they are in a trusted relationship with

someone who begins to do things that make them uncomfortable. Some victims may ask, ‘how can this be sexual abuse when they are so nice to me?’. Not only do groomers aim to get victims to believe things which are not true, but they also try to manipulate them to suspend their disbelief, and abandon their usual sense of caution and scepticism. WHAT SORT OF INFORMATION DO GROOMERS WANT FROM POTENTIAL VICTIMS? Groomers try to find out information about their potential victims so they can use it later. For example, how old they are, what they look like, their mobile number, when they are home alone, if they are vulnerable, lonely, feeling neglected by parents and caregivers, have been abused in the past, how likely is the victim to report grooming and if plying them with gifts, money, drugs or alcohol is an option. Some groomers use viruses or Trojan programmes to control aspects of their victim’s computers in order to get more information. Some have even used a virus to turn on their victim’s webcam, so that they can watch and take pics and videos of their victims without them knowing. WHAT TYPE OF PEOPLE DO GROOMERS TARGET? All young people using the internet unsupervised can be vulnerable to common cybersafety risks such as harmful content and online predators. Children who seem neglected, alienated from immediate family, are not easily Page 63


Grooming and Online Predators believed by adults, or have been abused before, may also be particularly vulnerable and attractive as victims. This is because children and young people who have physical and or psychological challenges might find it more difficult to report abuse. WILL TAKING AWAY TECHNOLOGY PREVENT MY CHILD FROM BEING GROOMED? Potential victims who feel that reporting abuse or anything suspicious online will lead to their devices (both computer s and/ or mobile phones) being taken away are less likely to tell their parents/caregivers. This makes them more attractive as potential victims for the groomer and they may be sent replacement devices to carry on communicating. If a young person has been told not to engage in chat with a stranger because of the potential dangers and does it anyway, they might not tell a parent/caregiver as they do not want to get into trouble. So it’s important to keep talking to kids about the type of experiences they are having online. DO GROOMERS ISOLATE THEIR VICTIMS? Yes, they do. This is because it makes the victim more reliant on the groomer and it reduces their opportunity to talk to others about what is happening. Groomers may do this by sabotaging the victim’s friendships with peers and family members by saying: • “Your school friends probably don’t really like you anyway, and talk behind Page 64

your back” • “Your parents don’t really care about you and how you feel. I care about you more than they do” A groomer may also manipulate the victim by saying they “need” them. WILL GROOMERS BLACKMAIL THEIR VICTIMS? It’s true that groomers might use threats and blackmail to achieve compliance and control. Some common examples are threats to hurt or kill family members and pets if the victim tells someone or does not comply or threatens to tell a child’s parent their child has acted inappropriately online. DO GROOMERS EXPOSE THEIR VICTIMS TO INAPPROPRIATE AND ILLEGAL SEXUAL MATERIAL? In some cases this may occur. The exposure to inappropriate and illegal sexual material is part of the process designed to facilitate further sexual abuse and might be a crime. Some sexual material which is not illegal or age-restricted, may still be offensive, upsetting and traumatising for some people. Such materials might include: pornographic images, videos, drawings, text messages, emails, stories, sound bites and music. Some of this material will be age restricted (i.e. illegal to show or sell to those under a certain age) or illegal for all people. W I L L G R O O M E R S I N I T I AT E A RELATIONSHIP ONLINE? Some groomers will engage with a victim online. It might involve the victim engaging


Grooming and Online Predators in sexual behaviour in response to, and at the request of the groomer. The groomer might do this exclusively via the keyboard, web/ phone cam or audio technology to observe or exhibit the sexual behaviours.

HOW TO GET HELP

HOW TO TELL IF YOUR CHILD IS BEING GROOMED

• Report the grooming or suspected grooming to NetSafe or to the police.

Here are five signs that your child might be being groomed or something else is happening online.

• If grooming has happened on a social networking site or mobile app, report what happened using the site or app’s reporting system.

• Your child withdraws from the family. • Your child receives mail, gifts or packages from someone you don’t know. • You found pornography on your child’s computer • Your child receives phone calls from people you don’t know or is making calls to numbers you don’t know and they won’t explain who they are talking to. • Your child turns off the computer quickly or changes the screen when you come into the room.

• One of the key things you need to do is capture all evidence that grooming has taken place.

MORE ADVICE AND INFORMATION Your child may be extremely reluctant to end a relationship, even if the person has been exposed as an online predator. The victim may believe the person is a special friend after the groomer has established trusted relationship and the young person may continue to try and contact them. Contact NetSafe if you’d like further help on 0508 NETSAFE or queries@netsafe.org. nz. Reproduced with the kind permission of Netsafe New Zealand.

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Neighbourhood Support Canterbury

Contact Information Office Phone: 03 420 9944

North Canterbury

Glenda Burt (Office Administrator)

Nicky Ewins

Andrea Haberfield (Junior Neighbourhood Support Co-ordinator)

Neighbourhood Support North Canterbury

Dave Wilkinson (Manager)

PO Box 5, Rangiora

Email address: canterburyns@paradise.net.nz

Telephone: 027 383 0166 Email address: ncns@outlook.com

Websites: www.nscanterbury.nz This website has general information about Neighbourhood Support Canterbury. www.christchurch.getsready.net This website to register or amend your Group’s information.

Selwyn Sue Jenkins and Nicola Ogden Selwyn District Council Phone: 03 347 2800

Both websites are linked.

PO Box 90, Rolleston 7643

Postal Address: C/- PO Box 16794, Hornby 8441

Email address: sue.jenkins@selwyn.govt.nz or nicola.ogden@selwyn.govt.nz

Ashburton District Christine Richards c/- Ashburton Police Station P O Box 34 Ashburton 7740 Phone: 03 307 8410 Email address: neighbourhood@saferashburton.org.nz Page 66

South Canterbury Rob Coleman PO Box 507 Timaru Telephone: (03) 687 9802 Email address: scns@xtra.co.nz


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