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Contents About Neighbourhood Support......................................................................... 4 Message from the Editorial Team...................................................................... 5 National Manager, NS New Zealand.................................................................. 7 Neighbours Helping Neighbours....................................................................... 9 Neighbourhood Support Communications........................................................ 11 Junior Neighbourhood Support......................................................................... 15 The Sporting Connections of Makora Street...................................................... 17 The Story of a Small Street................................................................................. 21 Riccarton Neighbourhood Policing Team.......................................................... 25 The Police Specialist Search Group.................................................................. 29 Ashburton District Neighbourhood Support...................................................... 33 A Good News Story from Hinds......................................................................... 35 North Canterbury Neighbourhood Support....................................................... 37 NZ Community Patrols....................................................................................... 39 Restoring Equality and Completeness.............................................................. 43 Greetings from DARE Canterbury Inc................................................................ 49 Graffiti................................................................................................................. 51 The Inspire Foundation...................................................................................... 53 Staying Safe in Dangerous Situations................................................................ 55 Important Contact Numbers.............................................................................. 56 Help Yourself Avonhead - 'Snap It'..................................................................... 57 Email Vulnerability.............................................................................................. 58 Are you as ready as you think you are?............................................................. 60 Environmental Design........................................................................................ 61 Reducing the Risk of Theft ................................................................................ 65 Identity Theft....................................................................................................... 69 Crime & Vandalism............................................................................................. 73 Reducing the Burglar’s Opportunities............................................................... 77 Keeping Safe from Gambling Harm................................................................... 81
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About Neighbourhood Support
History Neighbourhood Watch was introduced to New Zealand as a crime prevention initiative in the late 1970’s. The initiative evolved to become Neighbourhood Support New Zealand, a community owned and managed organisation with a wide-ranging interest in community support, safety and crime prevention. Neighbourhood Support became an Incorporated Society in 2000. In 2001 it signed a Memorandum of Understanding with the New Zealand Police. The purpose of the Memorandum of Understanding is to establish and promote a collaborative working relationship between Neighbourhood Support New Zealand Incorporated and the Police. Objectives Neighbourhood Support aims to make homes, streets, neighbourhoods and communities safer and more caring places in which to live. This is primarily achieved through establishment of small cells of households known as a “Neighbourhood Support Group”, comprising anywhere from 4 to 50 residential households in a single street or suburb. Groups throughout a single suburb or a wider town or city area are co-ordinated either via a civilian co-ordinator, or through a Community Constable based at a local Police station. The main purpose of the groups is to encourage neighbours to know one another and share information on crime or suspicious activities in their area. Early contact with authorities such as the Police is also encouraged for reporting of unusual observations or unacceptable behaviour. Crime prevention information can also be shared with group members via Community Constables, or Neighbourhood Support Area Co-ordinators. A secondary objective of Neighbourhood Support is to facilitate communication between Civil Defence (Emergency Management) and the community during a man-made or natural disaster affecting residents.
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Message from the Editorial Team Sadly, the world in which we live is not as law abiding as it was a generation or two ago which makes the work of all sorts of government and voluntary organisations vital. Neighbourhood Support is a lively, worthwhile and necessary organisation which provides avenues for neighbours and communities to socialise, and look out for each other. Our sincere thanks to the contributors of all the articles contained here. A lot of hours have gone in to making this book as relevant, useful and convenient to use as possible. This book is a vehicle for the latest news and messages of many of the above in an easy to use format. Please keep it by your phone for ready reference. The community minded advertisers represented in this book have provided the finance for its manufacture and distribution as well as critical funding for your local Neighbourhood Support groups to continue their important work.
Please support these advertisers as they are supporting you! Published by Markat Promotions Ltd 120 Maces Road, Bromley Christchurch 8062 PO Box 19607, Woolston Christchurch 8241
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Published Bi-annually June 2016 ref: E16C1 Page 5
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National Manager, NS New Zealand Kia Ora to all Neighbourhood Support members, sponsors, stakeholders and public within the Canterbury Region who are reading this great publication. It is an honour for me to again have an article in this magazine, so a big thank you to Canterbury Neighbourhood Support for the opportunity. Since my last article in November 2015, it has been a busy time for both Neighbourhood Support at a national and local level. With the festive season completed, Neighbourhood Support local offices were quickly back into the office to set plans for a busy year ahead, and carrying out day to day neighbourhood support business as usual. At a national level, we have been working very hard to strengthen the communication and assistance from national office through to neighbourhood support offices on the ground. I have visited six out of twelve districts across New Zealand as part of the national tour, so am half way there. Each district/area operates just a little different to ensure they suit the requirements of their community. The highlight for me has been meeting members of the larger neighbourhood support organisation in their own communities. These are the people on the ground who work tirelessly for the better of neighbourhood support – our unsung heroes. You guys and gals are the real champions of neighbourhood support. We appreciate each and every one of you and thank you for all you do. I have six districts left to visit and Canterbury is one of them, so once we have funding secured I will be arranging a convenient time to come and visit. With the temperature cooling down it means winter is on its way, and what better time
to get together with your neighbours over a warm cuppa and some home baking. It is important that we keep in touch with our neighbours and make sure if there are any changes for the members of our group that we are aware and can help where and when as required. Thank you again for all of the work you do. ‘Volunteers are not paid – not because they are worthless, but because they are priceless’. If you would like to contact me I can be reached on nsnz.nationalmanager@ gmail.com Kelsey Scarr, National Manager Neighbourhood Support New Zealand
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Neighbours Helping Neighbours One of the key focuses for Police in Canterbury is to reduce the harm being done in our communities to men, women and children, behind closed doors; in the very place that we should feel safest.
Not one of us can stand by and ignore what is happening. We must help others because this suffering can be avoided.
The statistics around family violence make for chilling reading:
A number of core agencies are working collaboratively to support victims, identify offenders and assess whole families’ needs. We’re not just locking up the bad guy and walking away, because we know that doesn’t produce lasting change. We’re re-thinking our whole approach to managing this most challenging issue. By working together we have the best chance of making a difference.
In 2015 Canterbury Police attended 9,683 family violence incidents – that’s more than 26 incidents every day of the week for the whole year. Officers spent on average 11/2hrs at each incident. • We also conducted more than 10,000 family violence investigations. • More than 20% of adults will at some time in their lives suffer violence at the hands of their partner/husband or wife. • Half of all homicides are family violence related. • Half of all violent offence charges in our courts relate to family violence.
In Christchurch right now Police are leading a multi-agency pilot project targeting Family Harm.
I would also encourage anyone who knows of someone living with family harm to speak up so that hopefully those people can get the help they need to work towards a brighter future. Superintendent John Price Canterbury District Commander
• In more than 60% of family violence investigations you children are witnessing violence.
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Neighbourhood Support Communications The date was 23rd March 2016, the place Sugar Loaf Scenic Reserve carpark immediately below the Sugar Loaf transmitter tower. Heavy cloud obscured the view of our lovely city and surrounding countryside. Today was the day we were going to test the UHF (Ultra High Frequency) repeater (small suitcase size) and associated radio equipment that had been designed and built to our specifications by Approved Radio Engineer, David Neil. David donated his time on this project which was well and truly appreciated by Canterbury Neighbourhood Support (CNS) as we do not have lots of spare cash. The repeater has its own dedicated channel. The car, base and portable radios have the repeater channel, 2 Simplex channels plus all 78 Personal Radio Service (PRS) UHF channels. This means we can communicate on our own network plus also communicate with anyone using a PRS UHF radio. Canterbury Earthquake Recovery Trust gave us a grant which covered most of the cost of equipment to build the unit, having previously done the same for a generator/ inverter which is part of the repeater setup.
I set up the repeater unit powering it with the generator/inverter. The repeater unit has its own built-in power supply via a 12 volt battery, plus can be run off mains power or as on this day the inverter. The repeater can also be used as a base set if required. Once the antenna was erected and connected it was time to get things “rocking and rolling”. We had allocated call-signs for the day for my 3 Musketeers. Peter Leversedge had his usual “ Five one five”, Stioux Rankin used one of his Forward Artillery Observer call-signs from Vietnam “ Enterprise three niner” and Mike Vida took up “Mike Victor two two”. I used a combination of an old MOT and current CNS call-sign “November Sierra three three”. Peter, Stioux and Mike were “armed” with Kenwood 5 watt handheld radios while the car and base set were set on 25 watts for our channels only. I called Glenda (our Office Manager at our Hornby office) “November Sierra base this is November Sierra three three, over” And so it started.
Radio Spectrum Management have licensed us to operate in the Canterbury area which means we can deploy to an area that might need a temporary UHF repeater network during a localised disaster where normal communication networks have been damaged.
Over the next 2 hours we called each other via the repeater (handheld to handheld, handheld to base) and also car to base direct. Peter operated well north of Christchurch, at one stage calling me from the main street of Rangiora. It was so clear that he might have been 100 metres away.
Our task on this day was to do an initial test on the capability of the repeater, the vehicle and base units plus the hand-held units.
Mike headed out towards Darfield and worked in an arc towards Rolleston whilst Stioux tucked in close to the Port Hills to test Page 11
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Neighbourhood Support Communications where our “Blackspots” were likely to be. It became obvious that the heavy cloud cover was affecting coverage to some degree but not seriously so. Mike was readable but faint in Rolleston but this was probably because the “line of sight” principle was kicking in. I was not in a direct line with Rolleston but we were still getting around the corner of the spurs to the south. Peter found some dips in the terrain in North Canterbury where reception was less than ideal but still workable. Stioux found that once he got east of Colombo Street things packed in quite badly as far as reception was concerned. If we need to work in these areas in future a message relay system or procedure will need to be put in place. Some of our CNS members with Radio Operator experience might be “ankle-
tapped” at a future date to advise and assist with this project. If you would be interested in helping out please drop me a line. The weather gradually worsened up on the hill with thick cloud and strong wind and rain began to threaten. As we had covered most of the tests we were going to carry out we “pulled the pin” on the exercise. Over a curry lunch we compared notes and started kicking ideas around for the next set of tests. To say I am pleased with the design, build and capability of the repeater and associated equipment would be an understatement. Watch this space for further instalments. Cheers, Dave Wilkinson
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Junior Neighbourhood Support Junior Neighbourhood Support Canterbury It’s great to be able to introduce myself to you all through this wonderful magazine. My name is Elissa Smith and I am the new Junior Neighbourhood Support Co-ordinator for Christchurch. I have come into the role after being a street co-ordinator for 5 years. With a background in early childhood teaching and doing several voluntary roles at my own children’s school, I could see the important values of the Junior Neighbourhood Support programme. I have quickly settled into the role, including speaking into microphones at assemblies of 600 children “EEK”. I have really enjoyed meeting my Support Teachers and Student Leaders at each of the 10 schools currently in the programme. These Student Leaders have chosen many topics to learn about and share in their schools, from checking smoke alarms, making cards for children in hospital to collecting rubbish and learning how and when to ring 111. The aim is ‘To promote a sense of pride, safety and community spirit in children, their schools and their wider community.’ I hope all children at the Junior Neighbourhood Support schools get engaged in the programme and can develop skills that will help them be safer in their homes, schools and communities. The programme also develops a helpful, kind and caring nature that children can do so well. They take skills back to their families
and neighbours and will grow up to be really strong community minded adults. The schools currently in the programme are, Addington, Bamford, Beckenham, Belfast, Bromley, Halswell, Lyttelton (on hold for school merge), South New Brighton, St Teresa’s, Waltham and West Spreydon. If you are in an event or see a situation where a child from one of these schools, has impressed you with their honesty, actions or care please nominate them on our website www. nscanterbury.nz Elissa Smith
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The Sporting Connections of Makora Street The only vehicle access to Fendalton Park - with its busy rugby field in the winter, the Fendalton bowling and croquet clubs and the headquarters of Canterbury Bowls is at 28 Makora Street. Residential properties flank both sides before you reach the bowling club car park on the left and then the club itself. Driving on you pass between the greens of the bowling club and croquet club and come to the park's public car park and Canterbury Bowls. For years a barrier has existed between the bowling and croquet clubs. It could be swung round and locked at night. It prevented all vehicles from reaching Fendalton Park, especially those whose activities might have been less than desirable. Unfortunately, the position of that barrier allowed 24-hour access to the bowling club car park, which was used at night by people displaying antisocial behaviour such as playing loud music, throwing rubbish (including condoms) all over the place, jumping over the hedge into the bowling club, urinating and drug dealing. This greatly disturbed our residents and the club, who were frequently required to clean up broken bottles, other rubbish, vomit etc. A year ago the clubs and street residents, using our active Neighbourhood Support structure, approached our community board and asked if they could move the barrier to nearer the Makora Street entrance so that the bowling club car park could also be closed off. Although the community board was were quite happy for the barrier to be moved, it said that no finance was available. So we have now organised a contractor ourselves,
raised money from the bowling club and residents and moved the barrier. This appears to have solved the problem as we have had no more trouble. Residents and clubs are very happy with the outcome. We have discovered that besides the clubs mentioned above our Street has a lot of interesting sporting connections: • Dorenda Britten, sister of John Britten of motorcycle fame, lives at number 2. • At number 4 we have Albie Brooks, a New Zealand University Blue for athletics, and a former provincial pole vault champion. • In front of him at 6A is Paula Watson whose father, Bill Smith, was a NZ tennis champion, reached the second round of Wimbledon and was president of NZ Tennis. Her grandfather, Jim Mercer, was president of both NZ golf and NZ tennis. • At 6B is John Harris, brother of Zin and uncle of Chris, both of whom played cricket for NZ. • At 8B we have John Logie a Canterbury golf representative for five years. • Number 9 was the home of the late Lyn Davis the All Black half back of the 1970’s. • Gilbert Kitchingham, a Canterbury rugby first five eighth in the early 1950’s used to live at number 12. • At 12A now it is a family story that Jennifer Packer’s father, Vere Buchanan, was selected for a NZ cricket team in the early 1900’s but was not allowed to participate because his family thought Page 17
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The Sporting Connections of Makora Street him too young. He certainly was at school and was a close friend of Anthony Wilding and played tennis with him. • 17B is owned by the parents of Cory Anderson, the current NZ cricket allrounder, and who live over the back fence in Tui Street. • At number 21 we have Jenny Phillips, daughter of Tom Burtt the great lefthand spinner of the 1949 NZ cricket team which toured Great Britain, and who took an amazing 128 wickets on that tour. • At 22A we have Howard Joseph, a young All Black centre of the 1970’s whose career was cut short by injury. • Then at 28 we have the Fendalton Bowling Club which hosts World Bowls tournaments because of the quality of its greens, the Fendalton Croquet Club and Canterbury Bowls.
was ‘Curly’ Page a double All Black, ie. an All Black in the late 1920’s and who played cricket for New Zealand in the 1930’s. • Jono Corbett, who received his army colours from the Royal Military Academy Sandhurst for rowing at the inter-army championships at Henley upon Thames, lives at number 30. At the other end of the scale your’s truly captained a cricket team that made news in the Press. On a windy day at Hagley Park we were dismissed for one run, a dropped catch as the wind blew the cap of the fielder across his eyes as he was taking it. (I was the not out batsman!) We improved no end in the 2nd innings making 13 and only losing by an innings and 206 runs! John Packer Co-ordinator of Makora Street Neighbourhood Support.
• Number 31 is the home of David Page, himself a top golf referee, whose father
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The Story of a Small Street The street is typical of many other streets in Christchurch after the 2010/11 earthquakes. A survey was carried out in March/April 2016 by four of the streets Neighbourhood Support co-ordinators who are not statisticians but just ordinary people trying to humanise the statistics we all receive from “officialdom” which to the average person are meaningless. There are 63 houses in the street, 16 houses have been rebuilt or in the process of being built, 17 have been repaired or in the process, 4 households are still waiting for work to begin. 15 houses have been sold “as is where is”. 7 people have died. There are now 17 houses in the street that are rented out and since the quakes 25 houses have been sold. Of the 63 houses 21 are occupied by people over 60 years of age. This all adds up to a community that has been knocked around a wee bit. The work started on these houses 4 years ago, why is it taking so long to rebuild 16 houses and repair 17? Why has the work been dragged out over such a long time and still not finished? All the houses were damaged at exactly the same time 5 years ago. The sections are all flat and level with all the services already there, it couldn’t be any easier yet it is taking 8 months or more to rebuild a house and that's not counting the many months it takes to reach the contract signing stage. They are being built one at a time. Some people have been out of their house for 12 months waiting for their house to be
repaired. Some have had to have the repairs repaired and even had to have the repaired repairs repaired again. Why do these so called tradesmen get paid for shoddy work in the first place? 15 houses have been sold “as is where is”. The insurance people say that cash settlements mean people can rebuild their own house, here it means take the money and go and who could blame them. Many of the houses are on broken foundations and unreinforced floor slabs, most have been rented out. No record of this is being kept. What will happen to these houses as time goes by? One third of the houses in the street are occupied by people over 60, most will be in their 70s and 80s. Seven elderly people have died. No one can prove that they died because of the quakes but elderly people should not be in a situation when they die where they have been fighting tooth and nail for a long time just to get what they are entitled to and leaving their partners to carry on the fight alone. This has happened in many other streets. Only 24 houses in the street are occupied by the original residents who were living there before the quakes. All the rest have left for pastures new. It is not the earthquakes that the people are suffering from, it is this lengthy shambles that has caused many people to sell up and move on, they just couldn’t stand all the frustrations and uncertainties any more The earthquakes broke the houses in a few seconds but it was the people who were charged to rebuild or repair the houses who have broken the communities’ spirits over a Page 21
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The Story of a Small Street long period of time. How long does it take to repair a broken community? There are a few houses where the people are happy with their repairs but for the rest these are enormous changes to cope with for a street of 63 houses.
there are a lot of people worse off than us�. This is what the rest of the people in this street would probably say if you asked them. But does this make it right? John Patterson
The good news is that the street has had a new sewerage system laid, new kerbing, new road surface and the footpaths repaired. It all started November last year and finished Thursday 14 April which means that this street is now well ahead of many other streets. It is just a story of one street in one part of this city but it was written by the people who live there. When you ask elderly people how they are getting through all this they usually say “Well
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Riccarton Neighbourhood Policing Team Hello, this will be my last contribution to the Eye on Communities magazine as I am moving to a new work role within police at the beginning of July 2016. I will move on with a degree of sadness because I am leaving such a great group of people and an awesome project. But I also move with a deep feeling of pride and fulfilment from what has been achieved. My experiences in the Riccarton community has been the most enjoyable and rewarding of my career, and the most effective policing approach due to the positive effects on people’s lives. My experience in the Riccarton community has taught me that crime and community safety is not solely a police problem, but actually a community problem. While police are needed to deal with crime incidents, I have learnt the importance of recognising that the people of a community are the best placed to help solve problems and maintain the safety and cohesion of the community. Police, other agencies, and NGO’s are an integral part of community safety and cohesion but it is important that they work with the people in the community by getting their input into problems solving and by providing support to the community lead activities and ownership. Together we can achieve the sort of positive outcomes that we have seen happen in Riccarton over the last four years. The Neighbourhood Policing Team has been working to a Prevention Plan that was developed to respond to the issued that people in the community identified when we started in 2012. These issues were AntiSocial behaviour, Graffiti, Burglary, Traffic
issues. Police added Family Violence and Building Communities to the list. The Riccarton NPT area has achieved some of the best outcomes in the country, with overall crime down 27%, reductions in anti-social problems with less disorder and problem parties and better relationships between uni students and their neighbours, the Riccarton West are achieved graffiti clean status in May 2014 and has stayed clean, the burglary rate in Riccarton West has reduced a huge 58%, traffic issues have been addressed as best they can be, interventions with vulnerable families has meant that some families and children can now lead better, safer lives. By far the most impressive change has been in the community activity and ownership. Things like NSG monthly meeting have resulted in projects to make the neighbourhood a better place, sports in the park, community boot camp exercise, murals in Harrington Park, street clean ups, walking group, community newsletter, community garden, community fun day each October, Paeroa stream enhancement project, welcome packs for new residents, connect event to welcome new uni students, development of a SafeGrowth group has led to a painted intersection (a first for the country), solar table, and a community notice board in Paeroa Reserve. With the good results that have been achieved, and the long term solutions that have been implemented to the community problems, it is now time to start the discussions about how we can successfully transition the Neighbourhood Policing Team from the area. This has always been a part of the plan, and is an essential part of the process of developing a resilient community Page 25
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Riccarton Neighbourhood Policing Team that has ownership and control of its own destiny. We will be having discussion with the various groups and leaders in the Riccarton community about the transition plan. You are welcome to be part of that discussion, the best way of having a say is to attend the monthly Neighbourhood Support Group get together that is held on the first Wednesday of each month. I want to thank all the people in the Riccarton community who have supported me and made me feel part of the community, and for the friendships that I have made. I have been amazed at the level of community spirt that has developed and community ownership of projects and activities that have improved the neighbourhood as a place to live, visit, work, and play.
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The Police Specialist Search Group If you ever need to find a needle in a hay stack, these are the people who could actually do it for you – The Police Specialist Search Team. I spoke to a team member to learn more about what this group does. Who are we? The Specialist Search Squads were established around two decades ago and were first known as The Bomb Search team. Their purpose was to make safe large public venues, that role expanded over time. Where are we? There are three teams in New Zealand and they are based in Auckland, Wellington and Christchurch. There are currently around 15 staff on the Christchurch squad. What do we do? There are two main types of searching that the squads are involved in. They are Crime Scene searches and VIP searches including IED (Improvised Explosive Device) searches. In crime scene searches we are obviously looking for evidence relating to crimes. When searching you have to stop and think like a criminal. They have all day to come up with cunning places and methods of concealment, many are quite ingenious. The VIP work is to detect anything that could represent a dangerous thing which could result in embarrassment of the New Zealand government. It’s not just about looking for weapons and bombs but also a Health and Safety approach. It could be something as simple as a nail sticking out of a piece of wood that may injure any person present, including dignitaries. The work includes venues, accommodation and transport. It may include aircraft and ships. Our jobs are often run in conjunction with Customs, CIB
& Uniform staff. A lot of co-ordination is required. We may also work alongside other groups such as the Armed Offenders Squad or Bomb Search (Army DOD) for example. What sort of personal attributes do you need? You have to be very, very thorough! Attention to detail is paramount and we need someone who can work for sustained periods of time. It is important however to take breaks and we check each other’s work to ensure diligence is maintained. We are often working in pretty awful places like drains, rubbish dumps or criminal and gang properties. It can be very physically uncomfortable and demanding. What equipment do we have? Well I don’t want to give too much away. We have bomb suits, a lot of specialized equipment such as metal detectors and very specialized torches to name just of few pieces. A positive follow on from the September 11th, 2011 terrorist attacks is that more equipment became available to us. Tell me about a memorable search event for you? The most memorable search I have been involved in was thirteen years ago. It involved locating a deceased person who had been buried for five years. That job was in conjunction with CIB and we had specialists such as a Pathologist, an Entomologist and Anthropologist ready to assist. It was a very difficult site with heavy rain falling and water was flowing into the grave. It was really difficult and such great care was needed in our work. We very lucky and the body was well preserved. We were able to recover the victim and substantial evidence that eventuated in the successful prosecutions of those responsible. Page 29
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The Police Specialist Search Group Expert tips and hints? To finish up I asked my associate how often he misplaced his car keys or cell phone and if he could pass on any hints to those of us who frequently do. His response was this “If I were to comment on that in a truthful way I think that I may be removed from the search squad” So it
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Ashburton District Neighbourhood Support
Belonging to a Neighbourhood Support Group is a great way to get to know your neighbours and enhance a feeling of community spirit and safety in the community. There are currently 385 Neighbourhood Support groups in the Ashburton District (including Methven, Rakaia and Hinds). Setting up or joining a Neighbourhood Support group is easy, free and the benefits are many. What do Neighbourhood Support Groups do? • Encourage neighbours to get to know each other
• Communicate with each other when going on holiday • Share information that will help reduce the risk and fear of crime I am available to come and talk with individuals or groups of neighbours about how to set up a Neighbourhood Support group and explain the benefits. I am also able to help you get your street/road group established. Contact: Christine Richards Co-ordinator Ashburton District Neighbourhood Support
• Welcome new residents • Help nurture a sense of community spirit • Reduce social isolation • Enhance the safety and appearance of neighbourhoods
Telephone: (03) 307 8410 Text: 027 296 1006 Email: neighbourhood@saferashburton. org.nz Facebook: Neighbourhood Support Ashburton District
• Notify each other of anything suspicious happening in the neighbourhood • Enable communities to take responsibility for their own safety and wellbeing • Be prepared for and support each other in times of civil emergency such as during an earthquake, flood, pandemic • Have immediate access to neighbours phone numbers in an emergency Page 33
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A Good News Story from Hinds Towards the end of 2015 there had been reports in local news media about a spate of property and vehicle crime in the small rural Mid-Canterbury town of Hinds and its rural outskirts.
tea for the working bee to erect the Neighbourhood Support signs, as well as entering the household information on the Neighbourhood Support database, printing off street lists and providing information packs on crime prevention.
Often by the time the Ashburton Police were able to respond the offenders were long gone. The Hinds community decided they did want to accept crime as just part of their everyday life and wanted a plan of action to help prevent themselves and their neighbours from being victims.
The outcome has been neighbours talking to each other and watching out for each other and their properties. Neighbourhood Support signs are in place as a good deterrent to let any offenders know they are in a Neighbourhood Support area.
Due to the concerns of residents I was invited to a meeting of the newly-formed Hinds District Citizens Association to talk about Neighbourhood Support, its benefits, my role and what was involved in setting up street groups. From there a local person “took the bull by the horns� and worked with me to canvass the South East quadrant of the Hinds township (5 streets) and signed up 35 households to Neighbourhood Support (residents = 87) which was almost a 100 percent take up. Neighbourhood Support provided advice, resources, signage and morning
This is a great example of a community taking charge in combatting crime and taking ownership of their community, and a satisfying piece of work for the Neighbourhood Support coordinator. The hope is that residents in other areas of Hinds will follow suit and join together in forming Neighbourhood Support groups with my support. Christine Richards, Coordinator Ashburton District Neighbourhood Support Telephone: (03) 307 8410 Email: neighbourhood@saferashburton. org.nz
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North Canterbury Neighbourhood Support Neighbourhood Support North Canterbury We all want to live in a safe environment and deserve to do so. Being a part of a neighbourhood support group helps you get to know your neighbours and enhances the feeling of support in your street, your area, your community North Canterbury Neighbourhood Support currently has 98 groups involved with over 1600 households connected and using our service. The true benefits from this are: • improved safety for all • reducing crime
It is simple, easy and effective – you choose how many houses to invite and how often you want to or need to stay in touch. Once set up “we” will stay connected with you and keep you informed of happenings in your area. Do not hesitate to ring me for further information.
Connect – Engage - Share Nicky Ewins Coordinator North Canterbury Ph 027 383 0166 or 03 313 2681 Email ncns@outlook. com
• helping prevent social isolation • forming strong relationships with our emergency service providers • fostering a sense of wellbeing and unity whilst being a part of a community • willing to share information and give assistance if needed • involvement in community events and gaining pride from doing so As our area continues to grow, so do the demands on all of us. Make sure you take the time to ‘Stop and say hello’. Inquire, engage. Connect with your neighbours, connect with your community and enjoy the opportunity of setting up your own “Street Group”
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Come for a Splash or Learn to Swim The Waimakariri District has two year round facilities, one in Rangiora and one in Kaiapoi as well as a seasonal facility in Oxford and a summer paddling pool in Waikuku.
A range of services are available at all sites. These include: • Recreational swimming • Lane swimming • Swimming lessons (6 months through to Adults) • Coaching sessions • Birthday pool parties • Facility and Lane hire • Inflatable sessions • Bumper boats (Kaiapoi Aquatic Centre only)
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KAIAPOI AQUATIC CENTRE 9 Cass Street Kaiapoi Phone 03 375 5041
OXFORD COMMUNITY AQUATIC CENTRE 9 Burnett Street Oxford Phone 03 311 9019
NZ Community Patrols NZ Community Patrols: Another level of involvement. Whilst many of us are aware of the Neighbourhood support system because it is organised around us, it is essentially a passive system of social security and while its strengths are obvious, there is another community organisation that also adds to the safety of our citizens. That organisation is the NZ wide community patrols. CPNZ, as it is known, consists of 150 patrols from North cape to the bluff. In our region there are 17 patrols ranging from Hanmer Springs in the north, Twizel in the south and Malvern in the west. The metropolitan area of Christchurch is covered by 7 patrols and they are powered by volunteers who work with the Police in being the eyes and ears of our boys and girls. Hornby has been patrolling our patch for over 20 years and covers an area of over 10 000 people between Halswell, Sockburn, Yaldhurst and Templeton. We have over 30 regular patrol members who contribute one or two nights to patrolling the Hornby area. The usual shift is 4 hours 8.00 to 24.00 but we also have earlier start times (especially for local community evets) or some of our younger ones have done 20.00 to 02.00. We also do the mail run between the Christchurch police stations each morning on weekdays. I have been with the patrol for nearly 10 years and have noticed the changing nature of our volunteers. When I started there was a majority of men and the average age was well into the 70’s but over the past 5 years that has changed. The average age of the patrollers has dropped to mid 50’s,and the gender balance is almost 50/50. The majority
are in work and it is certainly not the sole preserve of the elderly and retired. The drop in age has been because a number of younger men and women see the patrol as a good way to show community involvement and to demonstrate their commitment to Police enrollers. We have several people in their 20’s who are wanting to join the police force and this is a great way to show willingness. They are very useful especially at night when the deficiencies of my night vision are so compensated by those keener eyes. The other change I have noticed is cultural diversity our patrol has experienced. Just as NZ as a whole has become multi ethnic so to our patrol has volunteers from mainland China, Taiwan, Singapore, Malaysia as well as the Indian sub continent. While some are NZ citizens many are new arrivals and this is a way of integrating into their new community. It works two ways in that Kiwis are introduced to other cultures and have their experienced widened but also those who have English as their second, third or even fourth language have some one to practice their conversational skills on in a supportive one-on-one environment. Nothing concentrates the mind like having to sign in with Police coms or report by walkytalky to our base radio. Page 39
Our spacious garden setting and homely villa provide a honey hive where our honeybeez learners feel safe and secure and are able to develop a love of learning alongside others in a positive and nurturing environment. 208 Williams Street, Kaiapoi Phone 03 327 5683 honeybeez.preschool@windowslive.com
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NZ Community Patrols The patrols are a widened version of the Neighbourhood watch, taking the observational activities of the small group of families in a street to a suburb. Our patrol has had a wider brief since the earthquakes. The huge amount of building has meant large areas of new subdivisions have opened up in the west in our patch and we have played a role in keeping building sites secure. Many people still don’t know about our organisation mainly because we do tend to be out at night but our clearly marked cars are being seen imore and more in working hours too. CPNZ wants to have a NZ-wide livery for all the diverse groups that patrol.
Some patrols have more than one vehicle and some patrol entirely on foot. But our Hi viz jackets proudly are marked with the CPNZ fern logo. Most cars now carry the same logo so the patrols will hopefully become as instantly recognisable as the Police or Ambulance. If you are interested in joining your local patrol just contact your local police station or get on-line and search for Community Patrols of New Zealand. Ken Chamberlain Hornby Community Patrol
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Restoring Equality and Completeness A Christchurch man and the staff of his small advocacy organisation are using their own experiences of hardship, disability, stigma and discrimination to help others put their lives back together. Gary Watts was born in 1945 into a hardworking dairying family in rural Taranaki. His childhood and early school years were happy and he enjoyed academic, sporting and social success. But when he started high school everything dramatically changed. He completely lost interest in his many interests and wagged school frequently. He had come to experience clinical depression, though this was not properly diagnosed until many years later. There seemed no explanation for how he had changed so Gary felt intense shame and resentment. This was the beginning of the stigma he would experience all his life. At that time he could not bring himself to talk with anyone about what was happening. He left school at 15 to complete an apprenticeship as a motor mechanic. Gary was eventually prescribed antidepressants at 18 which helped. A back operation in his thirties meant he could not take his medication. The resulting acute psychosis saw him admitted to Lake Alice Psychiatric Hospital for almost a year. He doesn’t like to talk much about stigma because it remains a painful subject. At this time he felt it was quite severe. “Coming back to the town you live in is hard because you know people are talking. All it takes is for one person to start and word quickly gets around. It’s quite a hurtful and emotional issue.
“There have been lots of similar incidents and one thing you don’t realise at first is the impact it has on your children. That’s probably one of the hardest things I’ve had to deal with.” Gary experienced stigma in his workplace. Once, upon returning to work after being off sick, he was put into a much lower position than he’d held before he left. “I knew it was because of my mental health and that was really soul destroying,” he says. “But it also meant an immediate reduction in pay which has huge implications when you have a family to support.” Alongside his mental health challenges, Gary has known much personal hardship. He went through a painful divorce after 20 years with his first wife, then lost his second wife to cancer. His son died in the New Zealand Army and another son suffers from severe type 1 diabetes. Both his father and his brother died in their sleep and his mental health issues have strained relationships with his siblings. He has profound sight and hearing problems and major arthritis in his knee. In 2006 he was diagnosed with cancer. This, along with several major surgeries to alleviate symptoms, has had a significant impact on his quality of life. Nevertheless he has always tried hard to be a happy and contributing member of society. He has worked in civil defence, as a manufacturing engineer, a union representative and as an advisor to the Ministry of Social Development. He has been a volunteer fireman, plays the trumpet and is president of the Christchurch Savage Club. Gary says the difficulties in his life have Page 43
NZ Communi es face challenges from sudden events such as natural disasters, and from gradual but significant changes such as resource shortages or climate change. An ability to respond to both requires resilience: a mix of adapta on, imagina on and resourcefulness. How skilled are you at resilience? Have you given it much thought?
The Sustainable Living Programme is a prac cal, fun way of learning future living skills to become more resilient and to reduce your environmental impacts at home. On-line materials are free to residents of this district because the Waimakariri District Council subscribes to the Sustainable Living Programme: to access the learning guides and see more District–specific informa on, register now at sustainableliving.org.nz Also look on our website waimakariri.govt.nz for more informa on about sustainability, waste minimisa on and civil defence preparedness. Page 44
Restoring Equality and Completeness
Gary Watts (left) receiving “Voluntary Canterbury Award”. Official presentation ceremony at the Christchurch City Council, (by a former Mayor and good friend, Mr Garry Moore) 23 June 2015
helped make him emotionally strong and clear-headed in times of crisis. He is now using his strengths, skills, experiences and a wide range of contacts to help others who face stigma, discrimination and hardship every day. In 2001, he founded Sigjaws – an independent advocacy organisation for disabled people and he currently works there as project manager. The name represents how pieces of our lives can sometimes become shattered, misshapen or lost, creating real obstacles. Sometimes the pieces have become impossible to repair or replace, but Sigjaws’ objective is to remove some of those obstacles so people can carry on.
Its services include helping to find suitable housing, resolving health challenges and gaining employment. Gary’s own challenges mean he can help peoples navigate their way through the health system or through services like WINZ and ACC, which can be quite overwhelming to deal with. He points out disabilities come in all shapes and sizes. “Discrimination comes in many varieties and sometimes it’s unintended. People with mobility issues, for example, have their personal movements restricted because of the operating hours of their care agency. Some people can’t get out of their cars easily so they face real issues just getting petrol.” Page 45
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Restoring Equality and Completeness Gary’s staff are trained volunteers and all have experience of some form of disability. He says the lived experience they have is a tremendous advantage. “The difficulties you’ve faced mean you have this overview and you can often see how to help a person straight away, even if they’re feeling overwhelmed.” The service takes a deliberately holistic approach. When staff interview people, they don’t just talk about the immediate problem. They try to find out who the person is, what their interests are and what else is going on in their lives. “It’s not easy, and it takes time to build up trust,” says Gary, “ but when you know the whole person you can better assist them into the right job, for example, or just find out what’s really going on. We go through a whole process with people and that may be why we have a lot of success Under Gary’s leadership, and with his engineering experience, Sigjaws has not been afraid to embrace technology. The service has teamed up with the University of Canterbury’s Engineering Department to develop a suite of technical solutions. These include electronic alerts for people turning up at emergency services that let hospital workers know they are outside, what assistance they may need and what medical staff should be on hand. A similar device has been designed to help disabled clients get through the security procedures at public entrances to WINZ offices by bringing up their information in advance.
and pay for their fuel without having to leave the driver’s seat. “It’s about finding innovative ways of dealing with the sorts of problems we see coming up over and over again for people. If we don’t; they’re just going to keep happening,” Gary says. “Mental health issues, or any form of disability, are no different from other illnesses and people who have them are the same as anybody else. They like to have the same equality and opportunities, and why shouldn’t they?” Sigjaws receives very positive feedback from those using its services, most of whom appreciate that they are being supported by people who can truly empathise. Gary and his staff are proof that, even with the most meagre of resources, people’s broken and disarrayed pieces can be reassembled and greater equality and completeness can be returned to their lives. Endnote: Sadly, in October 2015, Sigjaws Trust board members agreed to resign and dissolve the organisation due to workload issues. Gary feels the fact the organisation has been under-resourced for so long is another example of the marginalisation the disabled face. Gary is nothing if not passionate and committed and will continue to carry on the work of Sigjaws independently. Concentrating especially on the technical projects he feels he may now also have some time free to achieve other important things.
Perhaps the most ambitious is a robotic system being piloted that will allow disabled people to fill up their cars at petrol stations Page 47
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03 327 9269 021 844 169 GrantD@speedingbullet.co.nz 4 Ngaio Lane, Kaiapoi
PROUDLY SUPPORTING A SAFER COMMUNITY
Greetings from DARE Canterbury Inc. Did you know? As well as physiological changes in children, there are very noticeable psychological changes as they develop. Groups of psychologists have analysed children from infants to early adulthood and can attribute certain emotions, feelings and behaviours with children of particular age groups. These characteristics are give the title of ‘normative’ rather than ‘normal’, meaning not every child will exhibit the range of characteristics, but can reassure you that if your child does exhibit a characteristic, it should not be cause for concern. Often the behavioural changes accompany major physiological changes - many in the brain. For example, maybe you know of a six year old, who you thought couldn’t stop talking or sit still. Kids this age are going through the “Big Head” phase. Their brain is developing at such a great rate, it actually increases in size dramatically. With all the extra neurons firing in their brain, it’s not surprising they have some crazy actions and behaviours that also occur - a great time for them to be at school and learning. Another interesting set of characteristics appear as a pattern from around six to sixteen - with even years (6, 8, 10, 12, 14, 16) being observably more pleasant - it’s like a switch is flicked and they are energised, confident, happy, funny and relaxed (sometimes just one of those). Think about how much an eight year old loves telling jokes. Or how much fun competitive games become with 10 or 12 year olds. Compare that to a cautious nine year old, an insecure 13 year old, or grumpy, pyjama wearing 15 year old and some of the characteristics become pretty obvious.
Remember, studies are always done on a very small population, so there isn’t a silver bullet to understanding individual children - you just have to take time to get to know them. Our two core DARE programmes, DARE to be You and DARE to Move On, are delivered to 11-14 year olds and 14 – 18 year olds respectively. Trained facilitators take the time to listen to the young people and their concerns and issues as they journey together through the term long programmes. Recognising that it is such a critical time in the young peoples’ development, the aim is to help build and reinforce the young peoples’ sense of who they are and to encourage them to develop empathy for the people around them and their community. We are always looking for new facilitators, the more facilitators we have, the more programmes we can deliver. So if you have a teaching qualification, a tertiary qualification in youth work or a proven track record of working with youth, and you would like to join our team, please contact me to discuss upcoming training opportunities. If you would like to know more about the work that DARE Canterbury is doing, or if you have any queries whatsoever, please do not hesitate to contact me. darecan@xtra.co.nz Telephone 379 4626 or 021 2771122 Alice Pilbrow DARE Coordinator
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Graffiti
The Graffiti Programme offers residents of Christchurch City the opportunity to be involved with the reporting and removal of graffiti vandalism incidents. You can help your community and send a clear message to those involved that graffiti vandalism will not be tolerated.
• Website: www.ccc.govt.nz • App: Report Via Snap, Send, Solve A free app that allows you to report incidents directly to the Christchurch City council. Available on Apple App Store or Androids Google Play.
With participation from both you and property owners, we can reduce graffiti vandalism.
Let us know you are helping, by emailing us. You will receive our twice yearly newsletter which includes statistical information regarding graffiti vandalism and events that you may wish to be a part of.
Free Graffiti Removal: The Christchurch City Council contractors work to provide free graffiti vandalism removal services on private property that borders immediate street frontages, walls and fences.
For further information, education programmes or a presentation from the Graffiti Programme please contact the team on 03 941 8999 or graffitiprogramme@ccc. govt.nz
If you wish to take responsibility for your own fences let us know - we can provide the paint (in limited colours) and equipment.
Graffiti Vandalism is a Crime - If you see graffiti vandalism in action call the police on 111.
Become a Volunteer: Our "Off the Wall" programme is a flexible programme where volunteers are provided the necessary resources to play a major role in the reduction of graffiti vandalism. Register by emailing offthewall@ccc.govt.nz or 03 941 8999 Report Graffiti Vandalism: • Phone: 03 941 8999 • Email: info@ccc.govt.nz Page 51
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• Full mechanical services • Petrol & Diesel • New wheel alignment equipment • All range of tyres. Economic - high performance
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Bridgestone Tyre Centre Hornby P. 03 349 5505 39 Carmen Road Hornby Monday-Friday 7.30am to 5.00pm Saturday 9am to 12 noon
The Inspire Foundation The Inspire Foundation has been set up as a charitable trust to recognise and reward extraordinary, talented young Cantabrians.
Assistance comes in the form of grants to fund the widest possible array of requests such as travel, courses, tuition, equipment, projects or initiatives. www.inspirefoundation.co.nz
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ANTON COOPER - Inspire Foundation Recipient September 2011/12/13. UNDER 19 world champion and gold medal winning mountain biker. The inspire foundation is a registered charity dedicated to recognising, rewarding and developing extraordinary young cantabrians who have demonstrated exceptional talent in their chosen field. GRANTEE Applicants must be Cantabrians between 15 and 23 years of age.
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To qualify, applicants must be aged between 15 and 23 years of age (inclusive as at the 31st January of the applicable year), a resident of Canterbury for at least 3 years with New Zealand Citizenship and have demonstrated extraordinary ability or potential in any of the areas of Arts, IT, Design, Music, Science, Research, Education, Sport or Community Service.
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Staying Safe in Dangerous Situations The NZ Police offer great strategies to stay safe, however if you do end up in a potentially dangerous situation consider using some or all of the following proven strategies Act Confident – Stay aggressively alert • Criminals target people who give the appearance of easily surrendering • Make eye contact - Criminals are less likely to attack if you look directly at them • Look like a tough target – too much trouble. Criminals prefer easy pickings. • Smaller people or the elderly obviously present less of a physical threat, but not wanting to be rude makes you even more vulnerable to violent crime. It is better to experience mild guilt at driving away from a potentially legitimate request for help or not opening the door than being attacked. Escape – Assess the options and know your limitations
“Officer! Officer!” Then run toward your imaginary rescuer. Criminals usually look around before pouncing but are quick to believe a cop suddenly arrived • Pretend the police have already been called and are about to arrive, “Oh, you’re the guy they called the cops for! They’re looking all over for you! You’d better run!” Surrender – not always the safest option but sometimes necessary • Studies at Brandeis University showed that, in unarmed attacks, the women most apt to be raped or harmed are those who do not fight back • Putting yourself fully at the mercy of a criminal - should be the last resort • Surrendering is a good strategy as a ploy to set the stage for an escape – especially when aided by a surprise, explosive stun technique. Fight - STUN & RUN!
• Time quickly works against you; your chances are as good as they’re going to get when the crime starts.
• Eyeballs are the same size, shape, and sensitivity as testicles - the "four balls" are a man's most vulnerable targets (followed by his throat).
• Immediately give up your property to a robber, and then escape
• After any ball-strike it's far less likely that he'll chase after you.
• After escaping immediately call the police
• Run to safety and call the police
• The more they talk the less chance they will attack
A study on victim's rape prevention strategies, found that the more strategies a victim uses, the more likely she is to escape with minimal injuries. If outsmarting or faking surrender fails, be ready to execute fight or flight.
• Look at an escape route and yell,
Stay safe
Smart use of words - Appeal only to their self-interest, never to their mercy.
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Important Contact Numbers
Doctor School Police
(non emergency)
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Help Yourself Avonhead - 'Snap It' We all want to live in a safe environment - in fact we all deserve to live in a safe environment. For this to happen we all have to work together - and this is where you can play your part. On 8th April 2015, The Star newspaper reported that “the Police were about to launch a major crackdown on organised crime” - “with nearly 14 burglaries a day , many unsolved - they hoped this crackdown “would lead to arrests over unsolved burglaries.” While some goods are stolen for personal use many items are stolen for a specific purpose or to order as part of an organised crime network. These will be sold on with the financial gain used to finance the purchase of drugs for criminal activity.
burglars 4. It enables quick and easy retrieval of your stolen property by the Police. 5. It assists you in identifying your missing items and processing your burglary with the Police. So - by reducing burglary and the trade in stolen goods you protect yourself, assist your Police and play your part in ensuring that we all live in a safer environment. IS THERE A SNAP STICKER BY YOUR FRONT DOOR ? Anita Bell (Area Co-ordinator Avonhead NHS) anitabell@clear.net.nz
So – how can you play your part ? 1. Take every precaution to protect yourself and your property. 2. Be vigilant - observe, note important details and report immediately - 111 or 555 –(remember to use your mobile phone - a picture speaks a thousand words) 3. “SNAP IT” What is “SNAP IT” ? 1. It is a powerful deterrent - it deters burglars from properties displaying a SNAP warning sticker. 2. It protects you and you property against break in and theft. 3. It helps the Police catch and identify Page 57
Email Vulnerability • Enable additional email security measures, including two-factor authentication on your personal email accounts. This is a security feature offered by many email providers. The feature will cause a text message to be sent to your mobile device prior to accessing your email account
• Keep your social media footprint to a minimum, where possible, and actively monitor any accounts you maintain
• Turn on all privacy settings on social media sites and refrain from posting pictures showing your affiliation to organisations
• Do not promote your personal or professional importance in online profiles or postings, as this may make you a potential target for adversaries to exploit
• Carefully evaluate the user settings for your online profiles. The default settings for some sites may allow anyone to see a user’s profile. Settings can be customised to restrict access to certain people
• When posting on social media sites, do not provide details regarding your workplace, work associates, official position, or duties
• Limit your personal postings on media sites and carefully consider your comments • Be aware of your security settings on your home computers and wireless networks • Routinely update hardware and software applications, as old versions may be exploited by criminals as a way to access a computer. In addition, maintain up-todate antivirus software, as attackers are continually writing new viruses • Pay close attention to all work and personal emails, especially those containing attachments or links to other Web sites. These suspicious or phishing emails may contain infected attachments or links
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• When setting up security questions for any of your accounts, avoid choosing questions with answers that can be easily verified (e.g., "What is your mother's maiden name?"). Devise questions and answers that are known only to you. If the questions are already provided, devise answers known only to you. Try using secret meanings, irony, metaphors,
Email Vulnerability or even "incorrect" responses that no one but you would be able to guess
• Closely monitor your credit and banking activity for fraudulent activity
• Passwords should be changed regularly. It is recommended that you create a password phrase of 15 characters or more, using a combination of uppercase and lowercase letters, numbers, symbols, and special characters
• Routinely conduct online searches of your name to identify what public information is already available
• Do not store your login credentials on or near your computer. Memorize them or store them in a secure location away from your devices • Be aware of pretext or suspicious phone calls or emails from people phishing for information or pretending to know you. Social engineering is a skill often used to trick you into divulging confidential information and continues to be an extremely effective method for criminals
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• Advise family members to turn on security settings on ALL social media accounts. Family member associations are public information and family members can become online targets of opportunity • Restrict your driver license and vehicle registration information
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Are you as ready as you think you are?
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Environmental Design How Crime Prevention through Environmental design (CPTED) has reduced crime and made the Christchurch Bus Interchange safer for passengers. The Christchurch Bus Interchange is one of the Christchurch Earthquake Recovery Authority (CERA) Anchor Projects, which were designated as essential to the recovery of the city following the 2010 / 2011 earthquakes. The Interchange is designed as the central transport facility for the city with a construction budget of $53M. It became fully operational in October 2015. Throughout the design phases, a total of 44 separate and detailed CPTED recommendations across 11 areas of focus were provided to the design team. Three separate CPTED reviews were undertaken - at concept design, developed design and detailed design. Approximately 80% of the recommendations have been included in the design. Several key features of the Bus Interchange have been influenced by CPTED input. These include the unique design of the public toilets, the design and lighting of the Lichfield Street building frontage and footpath, and the interior seating. Whereas the pre-earthquake Bus Exchange was a crime “hot spot�, the early indications are that the new Bus Interchange experiences low crime and is therefore freeing up valuable Police resources to focus on other crime and victimisation. Multiply that over the several decades that the Interchange is likely to be in use, and the savings in Policing cost and the personal and social costs to victims are dramatic - all achieved through safe design.
Main Entrance of Bus Interchange on the corner of Colombo and Lichfield Streets
North facing frontage of Bus Interchange on Lichfield Street
Public toilets facing busy concourse with foyer visible through glass doors.
One of several seating options that allow the public to sit where they feel most comfortable and safe. Page 61
How safe is your home? Complete this survey Reduce your risk of being burgled Yes
Doors and Windows 1 2 3 4 5 6 7 8 9
Are all locks to outside doors either dead locks or strong bolt locks? Can door locks be opened by breaking a window and reaching through? Can internal doors be locked? Are all locks in good working order? Do you lock the internal door from your garage? Can you account for all copies of keys to your home? Are window locks properly and securely mounted? Do you keep your windows locked when they are shut? Do you use locks that allow windows to be secured partly open?
Garage 10 11 12 13
Do you lock your garage door at night? Do you lock you garage when you are away from home? Do you have good secure locks on the garage doors and windows? Do you lock your car when it is parked in the garage?
Holiday 14 15 16 17 18 19 20
Do you notify neighbours when you go on holiday? Do your neighbours collect mail and circulars when you are on holiday? Do you stop deliveries of newspaper when on holiday? Do you have shades up and lights on when on holiday? Do you use timers on lights & radios to make it look like you are home? Do you arrange to keep lawns and gardens in shape? Are you a member of a Neighbourhood Support Group?
Environment 21 Do you have sensor lights around your house? 22 Are shrubs and bushes well trimmed near your house and borders?
Safe Practices 23 24 25 26 27 28 29 30
Have you recorded all serial numbers and stored them away from home? Have you uniquely marked valuable items (etch or invisible)? Do you have a description of valuable property? Have you displayed a sign that items are marked for identi cation? Do you have an alarm? Have you displayed a sign stating that your house is alarmed? Do you report suspicious activity or people to Police immediately? Do you know not to disturb anything if you are burgled, just to call Police?
Every "NO" shows a weak point and may help the burglar. Every "YES" improves your protection. Page 62
No
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Reducing the Risk of Theft Handbag, briefcase or laptop snatching doesn’t often occur in New Zealand. However, if you leave these items unattended, they can be a popular target for thieves. Most thefts of this kind are committed by young men. The following information outlines how you can reduce the risk of your handbag, briefcase or laptop being snatched. [Note, the example of a handbag is used throughout, but this advice applies equally to briefcases and laptops].
Out and about Hold your handbag firmly at all times. Carry it so it can’t be snatched from behind or grabbed by a person in a passing vehicle. Be confident and aware of people around you. Keep away from isolated areas. Walk with a friend if you don’t feel secure by yourself. If you think someone is following or watching you and you feel uncomfortable, walk faster and head in a safe direction. Only withdraw small amounts of money from a money machine. Stand where you can see people, hide your PIN number and put your money away promptly. When using a public telephone, face the people passing to prevent a thief approaching unnoticed.
In a vehicle Keep your car doors locked and your handbag out of sight. Handbags left on car seats can attract attention. If possible, park where there are lots of
people around. Take your handbag with you when you leave the car. If you can’t, hide it out of sight. Have your keys ready to quickly unlock the doors when returning to your car.
Shopping Supermarkets and shopping car parks can be target areas for handbag thieves. Keep your handbag with you at all times. Never leave it unattended in the trolley while shopping or loading shopping into your car. Take your bag with you when you return your shopping trolley.
Public transport Hold on to your handbag at all times. Don’t put it on or under a seat, or in a luggage rack. Be alert at all times at bus and ferry terminals, railway stations and airports, and don’t leave your handbag unattended. Carry your handbag securely to prevent someone opening a zip or clasp and removing a purse.
At work Keep your handbag where you can see it, locked in a safe place, or in a secure location.
Away from home Leaving a handbag in a locked hotel or motel room doesn’t guarantee security. Put your valuables in a room safe if possible, or a safe at reception. If these aren’t available, carry your valuables with you. Keep windows secured, especially on the ground floor or accessible via a balcony. Page 65
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Reducing the Risk of Theft Bars, restaurants and clubs Never leave your handbag unattended. If you have to leave it, have someone you trust look after it. In a public toilet put your handbag away from the door or on a hook. Thieves can reach under cubicle doors to snatch handbags. Don’t put your handbag anywhere you can’t see it, such as under a seat. This also applies at other venues, such as concerts, sports events and cinemas.
soon as possible. Never keep a written record of your PIN numbers with your cards or in your handbag. You could receive a call from a person claiming to be from your bank, credit card company or Police, requesting your PIN Number. Don’t give out your PIN number under any circumstances. These agencies would not contact you to ask for your PIN number.
At home Follow basic safety rules when you are at home. (See Factsheet Reducing the burglar’s opportunities www.ns.org.nz/2.html for further information.)
Responding to theft If you think someone is going to grab your handbag, act confidently. Talk loudly and assertively. Use words like ‘go away’, ‘I’ll call the Police’. It’s natural to want to protect your property. However, if your handbag is snatched and you resist, you could be injured during a struggle. If your handbag is stolen: - Yell out ‘stop thief!’ or something similar, to attract attention. Activate a personal alarm if you carry one. - Contact Police immediately. It’s useful if you can provide a description of the thief, the direction of travel and details of any vehicle used, particularly the registration number. - If your Eftpos or credit cards are stolen, notify the bank or credit card company as Page 67
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Identity Theft Identity theft has become an increasingly common and widespread crime overseas. It is also on the rise in New Zealand. Identity theft occurs when a criminal uses another person’s personal information to take on that person’s identity. This mainly involves stealing personal details to commit theft or fraud. Theft of your personal information takes many forms, from stealing your wallet to intercepting your mail. Once the thief has successfully assumed your identity there are many things they can do with it, from buying and using a mobile phone to writing cheques and opening a credit card account in your name.
least once a year and check it carefully • Restrict the number of people you share personal information with either in person, over the phone or online • Shred or burn bank and credit card statements and other items with personal information before putting them out with the rubbish • Put a lock on your letterbox • Check you are receiving credit card statements or bills regularly and on time (someone may have changed your address details) • If providing personal information, ask why it’s needed, how it will be used and how it will be kept safe
Identity theft can ruin your good name and credit rating, which can be very timeconsuming and expensive to rectify.
• Only make telephone transactions when you have instigated the call and are familiar with the company
The following items can be used to obtain and assume someone else’s identity:
• Online Internet trading and e-mail scams are also common ways of obtaining bank account or credit card details for fraudulent means, so:
• • • • •
Credit card Drivers Licence Firearms Licence Birth Certificate Passport
Any other card or documentation carrying personal details such as a bank statement, power or phone bill. The following tips provide practical advice for reducing the opportunity of identity theft. • Keep you personal information secure • Order a copy of your credit report at
• Know who you’re dealing with online. Check the website you order from has a physical address, phone and fax number. Make a note of all details, including the company’s name and Internet address, amounts to be charged, shipping costs, and the time and date you placed the order • A secure server is usually used to send confidential information across the Internet. This information is encrypted and can only be decoded by the host site that requested it. Secure Page 69
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Identity Theft sites generally advertise this fact and provide information about the security of their server. Sending personal identity information over the Internet to an insecure server is not recommended • Use virus protection software, install a firewall programme or password protect personal documents on your computer • Delete personal information if you dispose of your computer • Avoid using publicly accessible computers for online transactions. There have been instances in New Zealand of people installing keystroke recording software, returning to the computer after it has been used and retrieving other people’s access codes, personal and account information
Even then be wary, as some fraudsters have obtained a photo driver’s licence or passport using the birth certificate of someone they are pretending to be or intend to steal from. Bankcards should not be accepted as ID, because it’s possible for a fraudster to remove the original hand-written signature and replace it with a signature in their own handwriting. If you believe you are a victim of identity theft, contact your bank or credit card provider immediately and explain the circumstances. You should also notify Police. To minimise the risk of identity theft, remember to manage your personal information wisely and cautiously.
• Never create access codes with numbers that may be easily discoverable, such as your phone number or car registration • Change access codes frequently and delete them when no longer required If you ever need to obtain proof of identification from someone, a photo driver’s licence or passport should be the only form of identification accepted. Document details should be recorded.
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Crime & Vandalism This page explains what you may be able to do about vandalism to homes, cars and other private property, damage to public property and businesses, arson and graffiti in your neighbourhood. While criminal damage is a problem in many neighbourhoods, remember to keep the risk of crime in proportion. Most people are law abiding and honest, and have good relations with their neighbours. It is only the minority that commit crime. Prevention All of us can help to prevent criminal damage, and here are some things you can do to protect your household and reduce the problem in your neighbourhood: • Protect your home. Fit and use proper locks on doors and windows. Don’t leave keys hidden outside. Consider fitting a house alarm. Put locks on sheds etc. Don’t leave valuable plants or ornaments in places where they can be damaged or stolen. • If you have been a victim of vandalism, take extra precautions. Get advice about graffiti resistant surfaces, shutters and grilles. If you rent from the council or a housing association, ask them to help. • Protect your car. Try to leave it in a safe place and don’t leave valuables in it. Lock it. Consider using an immobilising device. Don’t use an alarm unless you are within earshot, because alarms are often ignored and cause noise nuisance. • Take part in community action to reduce damage. Those neighbourhoods that have overcome criminal damage problems have had local people coming together in ‘clear up’ schemes (community projects like gardens and play facilities etc).
• Keep an eye out in your neighbourhood for things that may encourage crime. Any of the following may encourage or give opportunities for criminal damage: graffiti and things already damaged broken street lights or damaged security fencing inflammable rubbish or potential projectiles abandoned cars overgrown plants and trees • Report the situation and make sure that the landowner or council deals with it. • You know your neighbourhood better than outsiders. You can tell the council what needs doing to reduce criminal damage. Residents’ associations can be particularly effective in this way. • Try to deal with disputes calmly. A surprising number of criminal damage incidents are linked to arguments about small things, like parking spaces or loud music. • For more information about crime prevention: • Call your local Community Constable • Contact your local Neighbourhood Support Co-ordinator • Proper insurance (ie buildings and contents insurance) doesn’t prevent crime, but makes it easier if crime does happen to you. Make sure you are properly insured. Reporting incidents In an emergency, for example, where there is a crime going on or has recently happened, call 111 and ask for the Police. For less urgent reports, call your local Page 73
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Crime & Vandalism Police station, Community Constable or go along in person. Depending on what has happened, you may be asked to complete a form or even make a statement. If it is important that your identity is protected, tell the Police. They can often investigate without anyone else knowing that you have provided information. If you need to speak in private, with the help of an interpreter or with a friend present, all of this can be arranged. Sometimes people think that it is wrong to report what has happened to the Police. But, if crime is not reported, or if the perpetrators
are allowed to get away with their crimes, then more crime may result. More people will get hurt or lose their possessions. The Police have limited resources, and must choose which crimes to prioritise. Serious crimes will always be investigated, but minor crimes may not always be followed up. Repairing damage Often damage can’t be repaired immediately. It has to be shown to the Police if they are involved, and often to insurers as well. But this shouldn’t take more than a few days. Prompt repairs seem to discourage further damage.
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Reducing the Burglar’s Opportunities Knowing how a burglar thinks and operates is good background information to help put things in place to prevent you or someone you know becoming a burglary victim. The following information outlines some practical and simple steps to reduce the risk of being burgled: • Set up or join a Neighbourhood Support Group in your area and advertise the fact by displaying Neighbourhood Support signs and stickers. • Make sure doors, windows and other entry and exit points from your house have good quality, effective catches and locks - deadlocks if possible. Get into the habit of always using these locks • Always lock doors and windows at night, if you’re out in the garden or going out or away. Don’t leave a door key hidden outside - burglars know all the places to look • Keep garden sheds and garages secure and lock away tools and ladders • Have an alarm system professionally installed and consider having it monitored by a reputable security company • Install sensor lights on access paths or around main external doors • Install a ‘peep-hole’ in a front door so you know who’s visiting you • Ask unannounced visitors who they are and what they want. If you’re not satisfied with their answer, don’t open
the door to them • Trim trees or remove shrubbery which might ‘hide’ a burglar’s activity • Get to know your neighbours and develop plans to deal with problems or suspicious activity. Exchanging phone numbers or emergency contact details is a good start. • If you’re going away, neighbours can collect your mail or newspaper and make your place look occupied, for example by turning on lights, parking a vehicle in your driveway, hanging washing on your line or mowing lawns • Mark valuable property with serial numbers and keep a record of these numbers • Consider placing “Beware of Dog” signs on gates or fences • If you have an answer phone, don’t record a message that suggests you’re out or alone. • Police are always interested in suspicious activity. Don’t hesitate to call Police to report something out of the ordinary and, if you see a crime being committed, call 111. Above all, remember burglars like easy, tempting opportunities. DON’T overlook the obvious and DO all you can to reduce the risk of being burgled. If you, or someone you know has been burgled, it is best to take immediate action to improve the security of your home and reduce the risk of being burgled again. Page 77
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Reducing the Burglar’s Opportunities If you do see someone acting suspiciously in your neighbourhood ask yourself the following questions. • Have I seen this person in the neighbourhood before? [If you live in a cul-de-sac or a more rural location a non-local will be immediately obvious] • Does s/he look comfortable doing what they’re doing? • Is there a sense of purpose to the person’s activity? • Do they look like they ’re going somewhere? Are they hesitant or even loitering?
• What does the person appear to be looking at and why? • How did the person come to be in the area? Is there a car nearby, and if s/he is some distance from it, why? • What’s the car registration number? Answering these questions and even taking notes about the person’s appearance, clothes, height or other distinguishing features can go a long way toward identifying a crime suspect and making your neighbourhood a safer place to live.
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Neighbourhood Support Canterbury
Hint for Co-ordinators – put your name last on the list, that way it should come back to you when it has done the rounds of the group. Page 80
Keeping Safe from Gambling Harm Harmful gambling can have a significant impact on a person’s life, especially with their finances, their job and their relationships with a partner, family and friends. Other people can be harmed by someone else’s gambling too. It can cause financial difficulties for the whole family, an unhappy home life, domestic violence, alienation from family and friends, and crimes committed against employers or other people. A single person’s harmful gambling can affect five to ten people, and children are vulnerable when it’s their parent or other close relative. Young children can miss out on basic essentials if a parent has gambled away household money. Children are more likely to suffer physical violence or abuse if they have parents with problem gambling, especially when combined with other problems such as alcohol abuse. Pokie machines are the most harmful form of gambling. The majority of people who seek help for their gambling problems do so because of non-casino pokies (i.e. those found in pubs). At the Problem Gambling Foundation (PGF), qualified counsellors provide free, professional and confidential counselling for gamblers and anyone affected by someone else’s gambling. Asian Family Services provide free and confidential counselling, information and education in Korean, Cantonese, Mandarin, Vietnamese, Thai and Japanese.
for Pacific families that need help with problem gambling. PGF also has a dedicated public health team working in the community to raise awareness about problem gambling and minimise gambling-related harm. Counselling is a private, confidential process and is free of charge to the gambler, their family and others affected by problem gambling. An experienced, qualified professional works with the client to help them find ways of coping that are helpful and lasting. Counsellors empower and encourage clients by working on what they want to work on, for as long as they need. A client is welcome to take along a support person to the counselling sessions. Support groups are run by PGF which can be helpful before, during or after one-toone counselling, providing a supportive and confidential environment to reduce loneliness and isolation, increase self-esteem and confidence, actively manage relapse prevention and help others in their journey to recovery. If you, or someone you know, has a problem with gambling contact us: Phone 0800 664 262 Email help@pgfnz.org.nz or visit www.pgfnz.org.nz Asian Family Hotline Phone 0800 862 342 Mapu Maia Phone 0800 664 262
Mapu Maia provide counselling and support Page 81
Neighbourhood Support Canterbury
Contact Information Office Phone: 03 420 9944
North Canterbury
Glenda Burt (Office Administrator)
Nicky Ewins
Elissa Smith (Junior Neighbourhood Support Co-ordinator)
Neighbourhood Support North Canterbury
Dave Wilkinson (Manager)
PO Box 5, Rangiora
Email address: canterburyns@paradise.net.nz
Telephone: 027 383 0166 Email address: ncns@outlook.com
Websites: www.nscanterbury.nz This website has general information about Neighbourhood Support Canterbury. www.christchurch.getsready.net This website to register or amend your Group’s information.
Selwyn Sue Jenkins and Nicola Ogden Selwyn District Council Phone: 03 347 2800
Both websites are linked.
PO Box 90, Rolleston 7643
Postal Address: C/- PO Box 16794, Hornby 8441
Email address: sue.jenkins@selwyn.govt.nz or nicola.ogden@selwyn.govt.nz
Ashburton District Christine Richards c/- Ashburton Police Station P O Box 34 Ashburton 7740 Phone: 03 307 8410 Email address: neighbourhood@saferashburton.org.nz Page 82
South Canterbury Rob Coleman PO Box 507 Timaru Telephone: (03) 687 9802 Email address: scns@xtra.co.nz
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