Rodney District Neighbourhood Support 2022

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NEIGHBOURHOOD SUPPORT RODNEY 2022

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CONNECTING YOU TO A SAFER COMMUNITY Page 1



Contents 4 5 7 9 17 21 27 29 31

About Neighbourhood Support Message from the editorial team A word from your co-ordinators Rodney District general report Common types of scams Community resilience Pest-free Hibiscus Coast and Warkworth Neighbours Day Snells Beach team leader report

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Annual school holiday run at Whangaparaoa Police Station

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Mahurangi Community Response Group

Notes from the 2021 AGM Message from the Area Prevention Manager

45 Party planning checklist 47 Wind warning response 49 Graffiti vandalism 53 Credit and Eftpos card fraud 55 About the Citizens Advice Bureau 61 CanTeen Aotearoa 62 Age Concern Rodney 63 Victim Support

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About Neighbourhood Support

History Neighbourhood Watch was introduced to New Zealand as a crime prevention initiative in the late 1970s. The initiative evolved to become Neighbourhood Support New Zealand, a community owned and managed organisation with a wide-ranging interest in community support, safety and crime prevention. Neighbourhood Support became an Incorporated Society in 2000. In 2001 it signed a Memorandum of Understanding with the New Zealand Police. The purpose of the Memorandum of Understanding is to establish and promote a collaborative working relationship between Neighbourhood Support New Zealand Incorporated and the Police.

Objectives Neighbourhood Support aims to make homes, streets, neighbourhoods and communities safer and more caring places in which to live.

This is primarily achieved through the establishment of small cells of households known as a “Neighbourhood Support Group”, comprising anywhere from four to 50 residential households in a single street or suburb. Groups throughout a single suburb or a wider town or city area are co-ordinated either via a civilian co-ordinator, or through a Community Constable based at a local Police station. The main purpose of the groups is to encourage neighbours to know one another and share information on crime or suspicious activities in their area. Early contact with authorities such as the Police is also encouraged for reporting of unusual observations or unacceptable behaviour. Crime prevention information can also be shared with group members via Community Constables, or Neighbourhood Support Area Co-ordinators. A secondary objective of Neighbourhood Support is to facilitate communication between Civil Defence (Emergency Management) and the community during a man-made or natural disaster affecting residents. Page 4


Message from the Editorial Team Sadly, the world in which we live is not as law abiding as it was a generation or two ago, which makes the work of all sorts of government and voluntary organisations vital.

Neighbourhood Support is a lively, worthwhile and necessary organisation which provides avenues for neighbours and communities to socialise, and look out for each other. Our sincere thanks to the contributors of all the articles contained here. A lot of hours have gone in to making this book as relevant, useful and convenient to use as possible. This book is a vehicle for the latest news and messages of many of the above, in an easy to use format. The community-minded advertisers represented in this book have provided the finance for its manufacture and distribution, as well as critical funding for your local Neighbourhood Support groups to continue their important work.

Please support these advertisers as they are supporting you! Publishers details: Published annually by AMark Publishing NZ Ltd PO Box 1879 Christchurch 8140

For all advertising and articles enquirers: Phone: 03 961 5184 Email: sales@markat.co.nz Publication issue reference: N21RD Page 5


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A word from your co-ordinators - Welcome to our 2022 magazine Rodney Neighbourhood Support Inc. would not be able to assist in keeping our communities safe, connected and resilient without the contributions from our enthusiastic Committee, volunteer street contacts and members. Our continued liaison with local NZ Police Community Constables is also greatly appreciated.

We continue to work closely with Auckland Emergency Management, local Community Response Groups and continue to update our members with information on emergency situations. Connections have been made with Te Whai Community Trust in Mangawhai and Mahurangi Caring Community.

We would especially like to thank the following funding organisations: Without your support and the support of our volunteers, we would not be able to support our 6,000-plus members • NZ Lotteries Commission • Neighbourhood Support NZ • Hibiscus Bays Local Board of Auckland City Council • Markat • KinFinder.

Louise Grevel from NS Waitakere, Margaret Faed co-ordinator NS Rodney, Sue Robertson assistant co-ordinator NS Rodney and Senior Constable Bryan Ward.

Margaret Faed Co-ordinator Ph 021 258 3737 rns.co-ordinator@gmail.com Sue Robertson Assistant Co-ordinator Ph 027 200 3413 treasurer@nsrodney.org.nz Page 7


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A general report Our committee, assisted by the Co-ordinator Margaret Faed, Assistant Co-ordinators Sue Robertson and Julie Walles have continued to work together as a vibrant and enthusiastic team to support not only our members, but their local communities in the Mangawhai, Hibiscus Coast and Rodney District. Our Committee Members are Norm Greenall, David Stranaghan, Debbie Vercoe, Tania Svendsen, Stephanie Pickering,Christine Bolstad and Troje Botica. We are also supported by NZ Police Sergeant Brett Hanly and his team. Melissa Haven of Helensville, Dmitry Pantileev of Kumeu, Wiremu Waretini of Orewa, Sam Webb of Whangaparaoa, Gary Morning of Wellsford, Hamish Buick of Mahurangi East. We also acknowledge Sergeant Mark Stallworthy of Warkworth and all the other Police staff we communicate with. During the year we were supported by Lesley Leversha who has now handed the reins to Diane Taylor and her team of volunteers Doug Stewart, Stan Armiger, Kay Titchener, Ann Ibbs, Ian and Rosalind Miller, Alison Woodcock, Penny Webster and Liz Duhs, who volunteer at our office at the Mahurangi East Police Station, and Kay Flower the contact for Neighbourhood Support Groups in Snells Beach.

The support and enthusiasm received from our Street and Rural Contacts is very much appreciated. We recently welcomed the Omaha North Area with 249 household members. As at 1 September, 2021 we have 6,092 households across Hibiscus Bays, Rodney and Mangawhai Local Board areas. This means we have met our Strategic Plan goal set in 2017 by attaining 6,000 members and aligns with the recent NSNZ 2021 conference theme “GROW”. Our Facebook Group has now grown to over 1,142 members. We continue to communicate with the Auckland Emergency Management to develop systems to help our members to know how to cope in an emergency. Our members have taken part in various public events holding displays. These include the Kumeu Show, Warkworth Show, Helensville Show, Stanmore Bay Primary School and Market Day at Waitoki. A number of Groups celebrated Neighbours Day Aotearoa. This included Snells Beach led by the local Community Response Group who invited the Fire Brigade, ARAK associated with AEM, the local Neighbourhood Support and Police. A successful Plant Swap was held. An afternoon at the beach in Manly was enjoyed by the local residents. We thank you all for volunteering in not only as Street Contacts, but in the many local organisations you belong to. Page 9


A GUIDE TO ELECTRICAL SAFETY AT HOME The moment you bring your baby from the hospital to your home, you should start thinking about child-proofing your entire house. Do not wait too long. Before you know it, your child will start crawling around, exploring the house, investigating every single thing they can put their little hands on. The sooner you hide hazardous household items and keep potential dangers away from your child’s reach, the better. "Electrical safety is paramount but often overlooked. That’s why we offer a Free Home Electrical Safety Inspection, usually valued at $99 & $200 off your switchboard upgrade” says Lewis Rudall, master electrician, and director at Lake Road Electrical. When setting up your home into a safer place for your little one, don’t forget about electricity. We at Lake Road Electrical Ltd recommend taking these precautions to ensure not just your baby’s and toddler’s, but your entire family’s safety from electrical hazards. RCD PROTECTION RCD is a life-saving device designed to protect you & your children from fatal electric shock if they are to touch something live like an uncoated wire. RCDs are designed to quickly and automatically disconnect power when it detects an electrical change to prevent serious injury.

REPLACE OR REPAIR FAULTY APPLIANCES If you have appliances that are hot or feel tingly to the touch, have it checked by a professional electrician right away. You really wouldn’t want your kids to get their hands on these appliances and possibly cause an injury to them.

AVOID USING EXTENSION CORDS Try to avoid using extension cords and multi plugs in your kid’s room. Kids have the tendency to chew on things, and you don’t want them chewing on something electrical. No do want them playing with cords, wires and knocking over appliances that are plugged into them.

COVER MULTI PLUGS Muti plugs usually sit on the ground, which could look like something to play with for a baby. A multiplug cover is an ideal solution. The cover slides into the multi-plug and has an opening for the cords to hang out. Alternatively, you can install muti plug points.

USE POWER OUTLET CAPS The best way to prevent your child from sticking objects and fingers into plug-points is to use electrical outlet caps. These outlet covers are made of plastic and the cap is completely flat, making it difficult for a child to grip on it.

EDUCATE YOUR KIDS . Older kids and pre-teens are old enough to understand the dangers of playing with electrical wires and devices. Explain why the outlets shouldn’t be overloaded and ask them to check every night that everything in their room is unplugged.

SHORTEN CORDS It happens many times—a lamp (or any other appliance) sits a foot away from the outlet but has a 10-foot-long cord attached to it. The excess cord can loop around your child’s foot and either cause him to stumble or pull the lamp down on them. The best you can do is to buy a cord shortener. It looks neater and is much safer.

USE NIGHTLIGHTS Use a nightlight to provide illumination in the dark for your child’s safety. Perfect for your kid’s bedroom and bathroom, so they . won’t stumble over on things when they wake up in the middle of the night to pee.

. UNPLUG ALL APPLIANCE Before going to bed, turn off and unplug all your appliances at home. Just in case your toddler wakes up in the middle of the night and decides to play. Keep outlets and wires out of their sight, . just because they are never good toys for children.

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REGULAR ELECTRICAL MAINTENANCE Take care of loose and frayed wires that . are located in accessible areas of your home. At least once a year, have a licensed electrician check your home’s electrical works.

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This helps our communities work together in making them more resilient, safe and pleasant places to live. We acknowledge Hibiscus Bays Local Board, New Zealand Lotteries Grant Board, Kin Finder, Markat Publishing and Neighbourhood Support New Zealand, and the New Zealand Police, who in various ways have helped us to accomplish our aims and objectives, as well as Daydreanne Anderson, Total Tax Solutions and Clare MacGregor for reviewing ourannual accounts. We endeavor to continue to be as efficient as we can in assisting our Rodney communities to be safe, caring and resilient whilst dealing with the projected growth in North Rodney.

Rodney Neighbourhood Support Governance Committee. Staff and Police Reps for 2021/2022.

Senior Constable Bryan Ward - MC at the Neighbourhood Support NZ 2021 Conference “GROW” and one of our guest speakers at the Rodney Neighbourhood Support Inc AGM on 5th August 2021. Senior Constable Bryan is a Community Constable in the Rodney area and has been an officer in the New Zealand Police for over 25 years. He is best known as the human half of children’s educational entertainment duo Bryan and Bobby.

From L- R: David Stranaghan, Christine Bolstad, Norm Greenall, Sgt Brett Hanly, Margaret Faed co-ordinator, Debbie Vercoe, Senior Constable Bryan Ward, Steph Pickering, Community Constable Kumeu Dmitri Pantileev, Troje Botica, Community Constable Helensville Melissa Haven, Sue Robertson Assistant Co-ordinator. (Absent: Julie Walles - website and Facebook co-ordinator.)

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Rodney Neighbourhood Support Rodney Neighbourhood Support includes, Rodney District,Hibiscus Coast of Hibiscus Bays Local Board area and Kaiwaka and Mangawhai of the Kaipara District. Remember: To report anything suspicious happening now, ring 111, or if it has happened, 105. Request an incident report number so you can follow up the incident if you wish. Your report could help with the investigation into any other crimes that might have been committed in the area. Remember at no time should you put yourself at risk.

A big thank you We acknowledge the help and support we have received from the following with Appreciation Certificates. • Chair, Daphne Schollum • Committee Member, Dr John Nealie • Street Contact, Roger Brentnall • Police Station Office Volunteer, Ronald McKain.

Margaret Faed making a presentation to Dr. John Nealie.

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Local Shows Our organisation was represented at various local shows in Helensville, Kumeu and Warkworth.

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1: Neighbourhood Support attending the 2021 Helensville show.

3: Our co-ordinator Margaret Faed, was joined by Kumeu Community Constable Dmitry Pantileev [left] and Helensville Community Constable Melissa Haven.

2: We joined Sergent Mark Stallworthy for a display at the Warkworth show. Page 15


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Common types of scams Phishing is a type of email scam, where the sender pretends to be a trustworthy organisation — like a bank or government agency — in an attempt to get you to provide them with personal information, like your internet banking login details. Social media scams are where the scammer pretends to be someone you know and asks you for money. For example, they’ll say that the money is to help them get home as they’re stuck somewhere with no access to funds, or that they need to pay for unexpected medical costs. Social media scams prey on people’s good nature and their desire to help others. Invoice scams affect both businesses and individuals. Scammers send fake invoices requesting payment for goods or services that you didn’t ask for or receive. They often say that the due date for payment has passed, or that your credit rating will be affected if they’re not paid. PC tech support scams are where scammers call people at home pretending to be from a well-known tech company like Microsoft. They often request remote access to your PC or device claiming they need to repair an issue or install a software update. They do this to try and gain access to your private and financial information. Money scams are common online. They include ‘get rich quick’ schemes like the

Nigerian prince scam, unexpected prizes, fake auctions and any other number of scams intended to part people with their money — or with personal details that the scammer can use for their own gain. Romance scams are where a scammer takes advantage of someone looking for a relationship online. Scammers will use dating sites and apps or social media to build a relationship with someone. Once they’ve gained the person’s trust, the scammer will start to ask for money, gifts or personal details that can be used to commit fraud. They often use fake profiles to make it harder to track them down.

Watch out for scams Scammers use social media to try to trick people into giving away their personal details, financial details, or money. When you’re using your social media accounts: • Be on the lookout for social engineering and scams on social media. Social engineering is when an attacker. • Gains a person’s trust and tricks them into giving them access or information they shouldn’t have. •

Researches a person and gets enough information to be able to either guess their passwords, or get them reset.

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Links asking you to visit another website to claim a free offer or a prize are often scams. These can be used by attackers to get hold of your personal details, or even install malware on your device. Think before you click — if something sounds too good to be true, it probably is.

bank or government department will never contact you to ask for your PIN, password or to move money to another account.

• You are being asked to click on a link in an unexpected email or text – you could be giving access to your personal and financial details.

• Be cautious if a friend on social media asks you strange questions — if they Listen to your instincts – if something feels wrong then it generally is. ask for personal details or ask you for money, for example. It could be a scammer who’s asking, not your friend.

What to do

The scammer may have created an account to impersonate your friend, or your friend might have lost access to their account. If this happens, contact your friend through another channel, like over the phone or in person, and ask them about it. If it is a scam, you should be able to report the account.

How to recognise a scam It’s very likely to be a scam if:

Never click on the links or attachments in emails and text messages that ask you to login or verify your password. Instead, go to the legitimate website and log in from there. Always double-check if a person, offer, or company is legitimate before providing any details or payments. Contact the company from their official website address, rather than using the information they provide.

Ask somebody for help or even for a • Somebody contacts you unexpectedly second opinion – do they think it’s real? - always question uninvited approaches in case it is a scam. Netsafe Helps New Zealanders stay Instead, contact the company directly safe online, with expertise in online using a known email or phone number • You are being pressured to make a quick decision that will cost you – a genuine bank or trusted organisation would never do this • They ask you for money or personal information - a genuine business,

bullying, harassment and abuse under the Harmful Digital Communications Act and all types of scams. netsafe.org.nz Also see Cert.govt.nz for guidance and information on scams and fraud. www.netsafe.org.nz Netsafe Help Line: Toll Free: 0508 638 723 Page 19


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Community resilience The following presentation was made at the Rodney Neighbourhood Support AGM. Neighbourhood Support fosters relationships between Civil Defence or Emergency Management agencies. This provides the opportunity for information to flow more quickly during an emergency or disaster. This also encourages ongoing collaboration throughout the year in the preparedness and prevention space.

Mahurangi East Community Response Group Presentation by Chip Babbott and Troje Botica at the AGM held on 5th August 2021. Thank you for giving me a chance to speak at your recent AGM about community resilience groups. Troy and I are part of a local community resilience group in Snells Beach. Auckland Emergency Management (formerly Auckland Civil Defence) works with local communities to form and support local Community Resilience Groups (CRGs). The group’s roles include the following:

FENZ and St Johns ambulance services so they can do their jobs more effectively. Like Neighbourhood Support, CRGs are intended to be community builders bringing neighbours together to support themselves and one-another in a time of crisis. The messages CRGs want to get out to our community are as follows: 1. Typical emergency services are sized to

deal with the day-to-day issues but in the event of a region wide disaster they will be overwhelmed and probably unavailable.

We’ve got local fire personnel, but police, ambulance, electricity, water, roading resources... they are not local and probably will not be available during a crisis. In a disaster we will probably be on our own for an unknown period of time. We as individuals and a community need to be prepared to help each other.

• Outreach promoting awareness and 2. Personal and family preparedness. education about disaster preparedness It is important to think through some scenarios with your family and then as a family, Community and region make a plan. • Maintaining lines of communication between our community and Auckland • What would you do in an earthquake or if a tsunami is predicted? Emergency Management during a crisis • Supporting communities by opening and • Without electricity what would you staffing community evacuation/welfare do about fresh water, food, or critical medications? centres if required • And providing support for local Police, • What about cooking and heating? Page 21


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• It is better to plan and prepare yourselves to be in a better position to help your neighbour, instead of needing We’d love more members in our community to be helped yourself. response groups and we also want the wider community to know we’re here and for people think about how they might be able 3. What resources does your community to help on behalf of the community should have that could be useful in an there be a need. emergency? Do you have a local hall that could be used to house people? Is a disaster likely? No. By definition - they are low probability events. Do you have neighbours with off-grid power or generators that could provide power for Certainly, a worldwide pandemic was low on radio communications? our threat list a few years ago, and television footage of the Buller floods has Do you have local shops, restaurants and been a reminder that one in 500 year events chemists that you could work with in do occur. an emergency? But a little preparedness and a little thought goes a long way. That’s the goal of our local 4. What skills and resources could you response group and we’d love to have your provide your neighbours in a crisis? help and support. Not only obvious skills like first aid but maybe a 4-wheel drive with a chain to pull a tree off a road, or a boat in the driveway that could help rescue people in a flood. We as a community are counting on neighbours to step up and spontaneously respond in a crisis. It could be as simple and important as showing up at your local hall to lend a kind word and make a hot drink for those who may be displaced or can’t get home. 5. And lastly, think about being part of a

local community response group. We need people who are aware of the local resources we do have. A big part of preparedness is putting some thought into planning and response prior to an emergency.

To find out more about community resilience groups in your area or how to form your own group, contact: Troy Botica 0210-843-3991 J.Sandos142@gmail.com Chip Babbott 021-447-015 mr2babbotts@gmail.com Auckland Emergency Management: aeminfo@aucklandcouncil.govt.nz.

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Pest Free Hibiscus Coast Forest and Bird’s Pest Free Hibiscus Coast aims to create a safe haven for native wildlife. From Shakespear Park all along the peninsula and through to Orewa and Millwater, by working with the community to remove rats, stoats, and possums that are damaging our environment.

Pest Free Warkworth

Jenny Hanwell | MSc Ecology Pest free hibiscus coast project manager FOREST & BIRD Mobile: 020 41205512 Facebook @hbcforestandbird | facebook. com/groups/pestfreehbc www.forestandbird.org.nz/projects/ pest-free-hibiscus-coast Royal Forest & Bird Protection Society of New Zealand Inc. You can join Forest & Bird online at www.forestandbird.org.nz

‘Mai I nga mahi iti ka puta he hua nui’ (From small actions come big results)

reserves is also necessary to achieve our aim of being totally pest free.

Did you know that an estimated 68,000 New Zealand native birds are killed daily by introduced predators? We want this to stop now.

Three trap lines in local parks have now been laid and are being managed by volunteers and further trap lines are presently being scoped and planned. These lines include wooden tunnels with enclosed rat trap, DOC200 traps for mustelids and rats and possum traps.

In late 2019, under the umbrella of Warkworth Area Forest & Bird, Pest Free Warkworth (PFWW) was established to address this serious issue. Our aim is to make urban Warkworth pest free by 2025 through the support of townsfolk by laying and managing a rat trap in their back yard. Following advice, we suggest having a minimum of one wooden tunnel with enclosed rat trap baited and set in every fifth backyard. PFWW provides the traps along with training in the use of the traps plus ongoing support and advice whenever required. This alone will make a difference however, it is recognised that the trapping of urban parks and

Possum traps were installed on one of the trap lines just prior to this latest lockdown, with the assistance and advice from Mahurangi College students, and are already achieving results. PFWW relies upon any captures being reported to us as we use this to signal our successes, highlight any hotspots plus assists us to secure funding to support our project.

We welcome and encourage you to join us in our project. Phone us on 021 506 922 or send us an email at: info@pestfreewarkworth.org.nz. Page 27


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Neighbours Day Aotearoa 2021 Manly Beach celebrated Neighbours Day 2021 with their annual picnic, which, as always, hosted a great crowd of neighbours who get together each year.

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5: Christine, Chris and Rob 6: Lucia, Margaret and Michael 7: Robyn and Margaret 8: Manly Beach.

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Snells Beach team leader report We have 79 Streets registered in Snells Beach with a Street Co-ordinator which is a good coverage. Providing a monthly newsletter with updates on local information, as well as holding regular joint meetings with the Street Co-ordinators, is providing an opportunity to share ideas and for the Street Co-ordinators to get to meet as well. We also keep in regular contact and liaise with the Police Volunteers at the Police Station in Snells Beach. We are able to relay information to most households via email advice. We are in regular contact with the Community Response Group, Mahurangi East, who do an excellent job in keeping and raising awareness amongst the community of how to prepare for an emergency. They are always looking for more locals to join their group. They have been operating since 1986 so this is a great effort. Our local Facebook page, Sandspit, Snells, Algies & Mahurangi East, continues to be a great resource and an excellent way to keep in touch.

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For me, it is a privilege to be involved in such a well-connected and great community.

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Annual school holiday run at Whangaparaoa Police Station There were “too many smiles to count” at Whangaparaoa’s wildly successful annual school holiday run. The event sees painted rocks hidden across the peninsula for children to find. When they find one, they can take it into the Whangaparaoa Police Station and receive a prize pack centered around a type of prevention, be it road safety, bullying, internet safety or bike safety. “The concept allows for an opportunity for families to visit their local police station, and for children to have a positive experience with Police where they can interact and try on uniform and see the Police vehicle,” says station Support Officer, Charlotte Jones, who paints all the rocks.

Senior School Community Constable Bryan Ward says the event generated “too many smiles to count”. “An amazing community day again on the Hibiscus Coast,” he says. “Best of all many of the kids we see at the day are kids that we speak to and see at our local schools/kindergartens. “From holding Indy (the police station dog), to sitting in the front seat of a police car or wearing a police vest, no kids’ (or adults’) question goes unanswered and it takes a lot of the ‘mystery’ out of the local police station/staff for the community. “We often have the kids popping into the station and saying hi or writing us thank you letters and pictures after the event. The day has become a highly anticipated regular school holiday feature.”

Hundreds flocked to the station with their colourful finds, with some families travelling from as far as Taupaki, Wellsford and even St Helliers. “Some of the kids participating have had a negative experience with Police through family harm or other trauma,” says Charlotte. “This event allows Police to build trust with the kids which has a cascading effect with their families.” Area Commander Mark Fergus says the local kids and community love the opportunity to interact in such an interesting way with Police. “It’s all about building positive connections with young people, engaging with Police in a meaningful, fun way and is wildly successful, for very little cost.”

By Charlotte Jones Station Support Officer, Whangaparaoa Police Station Page 33


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Mahurangi Communty Response Group Celebration of Neighbours Day Aotearoa 2021 The Mahurangi Community Response Group sponsored a Neighbours Day event on the 21st of March, 2021 to celebrate our local community and allow people to meet with some the organisations that provide local emergency support.

volunteers to provide emergency radio communications in the event of a natural disaster. It was great to meet the crew and see their radios in operation. A popular venue, particularly with the children, was the BBQ gazebo with free sausages and food donated by New World Warkworth.

The event was held on a beautiful, sunny day along the Snells Beach waterfront in the Ariki Drive Reserve alongside the playgrounds.

The BBQ was deftly manned by volunteers from our local Community Response Group. Watermelon was also on hand for a bit of dessert for those that had their fill of sausages.

Gazebos were lent from private owners and from Harcourts Real Estate to provide some sun protection for exhibitors and a number of local groups were on hand.

One of our local Neighbourhood Support members provided additional entertainment with blowing great big bubbles for the children to chase.

The Snells Beach volunteer fire brigade brought along a fire truck and the area kids had a lot of fun manning a fire hose and getting a close look at a fire truck and its associated equipment.

Thank you to all to participated and came along to the event. This day was a great first go at what we hope will become an annual gathering.

Our local Police Sergeant Mark Stallworthy arrived with a NZ Police incident response and command truck. Along with lots of flashing lights, the truck was open for people to tour and Mark was there for the duration introducing himself to parents and kids and talking about community policing. Volunteers from the New Zealand Amateur Radio Emergency Communications group set up a display along with a number of radios and antennas.

Look for us this upcoming summer with another day out which should be even more fun.

As well as providing communications support for search and rescue activities, they have an extensive radio network and trained Page 35


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Annual General Meeting held August 2021 The meeting was held at St Chad’s, Orewa, where we welcomed Member of Parliament Mark Mitchell to say a few words before the meeting began. He acknowledged the work the Police are doing in our communities and remembered the late Mathew Hunt. The meeting was chaired by Margaret Faed, the treasurer’s report was presented by Sue Robertson, and the election of committee members by Greg Sayers.

Our guest speakers were Chip Babbott and Troje Botica, and Senior Constable Byan Ward spoke, as well as Sergeant Brett Hanly. Also speaking was, Louise Grevel, our Neighborhood Support representative and Chair of Neighborhood Support New Zealand. The evening was very successful with excellent speakers and the attendance by many of our members, and it featured an excellent supper where there was a chance to talk to people from various organisations, including from Neighbourhood Support New Zealand, the Police, local Community Response Groups, and our Rodney representative on the Auckland Council.

1: Greg Sayers conducting the election of the committee 2: Neighbourhood Support NZ Chair Louise Grevel sharing words of encouragement 3: Sue Robertson presenting the annual financial report 4: Margaret Faed chairing the AGM 5: AGM particpants.

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A meeting in Papamoa Margaret Faed had the pleasure of meeting with Bruce Banks, the Manager of Neighbourhood Support Papamoa. There was lots of talk and sharing of ideas from both places. We operate similarly but quite different for recruitment of new members.

We are going to combine our information on the leaflets with Community Response Groups where appropriate. If you in your local area would like us to help get a new Group up and running please contact Margaret on: 021 258 3737, or email: rns.coordinator@gmail.com.

An idea that has come out of meeting is leaflet drops to every household in an area.

Bruce Banks and Margaret Faed.

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Area Prevention Manager Waitemata North – Orewa Crime prevention can be captured within three basic principles. These principles apply to urban, rural and commercial environment’s alike. These principles apply to urban, rural and commercial environment’s alike. The first principle is that you can do a few simple actions that will make it difficult for your property to be taken. Simple actions such as having a daily dusk routine that includes going to your car to ensure the car is locked and the windows are up. While there, you should make sure there are no valuables left inside. Sadly, police often hear of handbags, laptop computers, cell phones, wallets, purses, shoes clothing and other valuables left inside vehicles and offered to thieves. For the tradies, making sure the vehicle has a security system will help prevent the tools being taken and the subsequent loss of income while you wait for the insurance claim and tool replacements. It doesn’t really matter what time to go through this routine so long as it is a routine and it occurs before you ‘turn in’ for the night. Night-time is relevant too because burglars love operating in the dark so if you have sensor lights, these are an effective deterrence. Your final act of the routine should be to check all your windows and doors are locked or secured. If you live rurally and you have a gate, then spend the extra minute to close and or lock your front gate. Criminals will drive by a closed gate looking for the ‘easy job’.

The second principal is to keep a record of your valuables. (see NSNZ Form for Marking and Recording Valuables). Recording serial numbers in advance offers peace of mind if burglary occurs. It can assist the police and your contents insurance claim and makes it easier for police to track your stolen property. The third principle relates to you recording and reporting suspicious activity. Most cell phones have great camera’s so if you see someone that looks like there up to no good, get out your phone and get a photo of them if you can, or get a photo of the registration of any vehicles they are with or in. This will help police hugely to track them down and hold them to account. You can report crimes anonymously either by phoning Crime Stoppers 0800 555 111 or online via https://www.police.govt.nz/105support you can add any photos you took as well.

You can report crimes anonymously either by phoning Crime Stoppers 0800 555 111 or online via www.police.govt.nz/105support . Nga mihi mahana Steve Pivac Area Prevention Manager NZ Police, Waitemata North - Orewa

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Party Planning Checklist You’ve ordered the cake and sent out invites, but could you be leaving something just as important off your party planning checklist? Whether it’s a small backyard gathering or a sprawling celebration for a special occasion, a little extra planning and consideration will go a long way to keep both party goers and neighbours happy throughout the event! Use the following checklist to help make sure your party goes off without a hitch:

Give neighbours a heads up Even if they aren’t invited, if there’s any possibility that the event could be noisy or raise concerns such as impacting parking on your street, it’s worth knocking on doors or dropping a note in letterboxes to let neighbours know well in advance about your event. Make sure to include your contact details so should there be any issues on the day they can contact you first rather than turning to local authorities.

Look after your guests If underage guests will be present while alcohol is being served, make sure to keep an eye on them and consider offering some non-alcoholic options that they’d enjoy so they don’t feel left out. Make sure for those who are drinking there is also plenty of water and food available and everyone is able to get home safely. Even if it means confiscating keys and arranging a taxi, don’t be shy about looking out for what’s best for your guests - lives may depend on it.

Keep things tidy Not only will broken bottles on the sidewalk or costumes strewn about your neighbourhood ruffle feathers but so will guests who spill out into the streets. If your property is too small to contain all of your guests, consider moving things to a nearby venue or a public park. Make sure to also do a sweep the next day to tidy any litter.

Prepare necessary permits Be considerate of noise Have a plan on when the party should start and end and stick to it. If you want to keep the good times rolling, consider taking the party off-site. The last thing you want is to have a Police officer knocking on your door telling you the party is over. Noise by-laws vary from town to town so if you’re unsure check with your local council.

Planning on lighting a fire, setting off fireworks, selling food or alcohol, or closing off your street? Regardless of the size or type of party certain activities will require a permit. If you’re unsure, check with your local council. Better to play it safe than to pay for it later in fines!

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Wind warning response On the 6th of September 2021 an alert on the Red Cross app on my phone came through. It showed a wind watch for our area. This was reviewed at approximately 9pm that day. On checking the Met Service site, also on my phone, I found that there was a wind watch. On the 7th of September, checking the metservice.com on my computer, I was able to share to our Gmail account - from here Sue and Margaret sent out over 1,200 emails to our members. At 7.51am the phone rang it was Irene from Orewa. The first thing she explained was that she was worried about my email regarding the storm. I assured her that it was a Wind Watch for strong winds and I hoped we were not to get too much rain. She had had a leak in her roof two days before in one room and then in another room the day before. I asked all the appropriate questions and found out it was a concrete tile roof. Irene had done the right thing and asked advice from her neighbour who gave her the phone numbers of people who may be able to help.

the FENZ Fire and Emergency New Zealand handled those enquiries - unless your roof had blown off. My advice if you were in any EMERGENCY situation, is to ring 111. I rang Norm, one of our committee members, who lives in Orewa. He said his guess was it was leaves blocking a gutter in the valley on the house. He drove around and looked from the outside. He rang his son Reece, a plumber at Paragon Plumbing who was working in Kumeu; he had another job to do and would call in the afternoon. On the 9th September I talked to Irene and it was all sorted. Such a nice person had come to help. Yes, it was leaves blocking the water so it ran under the tiles into her house. He suggested a gutter guard type of product to stop this happening again. Irene is so grateful to be able to ring and ask for help and for us to be able to give it. Thank you Irene for ringing. Margaret Faed.

Because of Covid Level 4 they were unavailable. She also asked where we could get someone to put a tarpaulin to put on. I assured her I would do what I could to get it sorted. Between 7. 51am and 9.41 I made 14 phone calls, after consulting Google. Interestingly the companies I talked to only dealt in metal tiles, or were roofing suppliers or installers.

Auckland Emergency Management were helpful in the fact if you need a tarpaulin, Page 47


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Auckland Council Graffiti Vandalism Prevention Service Graffiti vandalism (tagging) is a community issue which can lower property values and encourage more vandalism and other types of offenses. It’s a crime associated with reduced perceptions of safety, increased criminal activity and perceived community instability. Within a community it can also be viewed as an indicator that more serious crimes are present or have the potentialtotakeplace. A strong community response sends the clear message to those involved that tagging will not be tolerated. The successful management of graffiti vandalism is essential for Auckland Council to achieve outcomes relating to enhancing community safety and wellbeing. The success of our graffiti prevention service is measured through the number of graffiti incidents removed and requests for service. Wealsoreceiveindependentauditstwiceayear, includingavisualauditandacustomer feedbackaudit. The focus of our service providers is ‘prevention first’. This delivered through: • Rapid removal of graffiti within 24 hours • Rapid removal within two hours for offensive vandalism • Providing feedback to customers who reported incidents of graffiti. Rapid removal is the most successful aspect in preventing graffiti as it removes one of the key

drivers for committing the offence – the name or tag recognition. Recreational Services Limited is the service provider for the northern areas of Auckland. They deliver a rapid eradication and restoration service across council’s scope of assets, which covers councilpropertyandresidentialproperty,alongwith smallcommercialpropertybytheowner’spermission. The number of graffiti incidents in Rodney decreased by 22 percent from January 2021 to June 2021, and the number of requests for graffiti removal increased from six to 10, compared to the same period in 2020. The Rodney Local Board area scored 100 percent during the March 2021 visual survey, and these excellent results can partly be credited to consistent reporting of graffiti by members of the public. If graffiti vandals are spotted in the act of committing the offense, the first point of call should be the Police. Incidents of graffiti vandalism can be reported to the Auckland Council Call Centre on (09) 303 0101 or submitted on the council website via the ‘Report graffiti vandalism online’ tool.

Members of the public can also report incidents directly to Recreational Services Limited on (09) 443 5011 or 0800 265 000, and through e-mail to info@rs.kiwi.nz.

For general information on the graffiti removal service, I can be contacted directly by e-mail:etienne.shamley@aucklandcouncil.govt.nz. By Etienne Shamley Auckland Council Graffiti Vandalism Prevention senior Page 49


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Offers business advisory services and business consultancy to all businesses using critical path solutions. Into the Blue’s services and fees can be tailored to your business’s unique requirements.

Silverdale

Phone: 09 426 3852 Email: silverdale@laserelectrical.co.nz Matakana Wine Tours, Craft Beer Tasting, Evening Kiwi Bird Tours, Auckland Day Trips & Private Tours NZ Wide

Mobile: 021 100 3275 Email: hello@kiwinesstours.co.nz www.kiwinesstours.co.nz

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Call 09 425 5956 Service@kcmautos.nz

hibengsup@gmail.com Ph: (09) 426 6441 2D Manga Road, Silverdale


Neighbours Day Poppy seed gift A local Warkworth Neighbourhood Support Group event that was organised by Street Contact Sue Robertson and scheduled to be held on Sunday 21st March, 2021, in conjunction with Neighbours Day Aoteoroa’s great plant swap, was cancelled due to COVID-19 Alert Level 3 being in place. We had donations of native plants offered by Ray Jensen from the Kauri Bushman’s Association and gifts of Anzac Poppy seeds donated by Margaret Faed.

The Poppy seeds were sorted and packaged into envelopes and distributed to the members of the Warkworth Neighbourhood Support Groups of David William Place, Hauiti Drive, Walton Ave, and Vernon Shaw place, along with an attached suggestion to plant them in a pot. It was lovely to receive positive feed-back from our members who were delighted to receive them.

Whangaparaoa Gala After lockdown back in March this year, the Whangaparaoa Gala sure was a welcome treat for all to get out and share in a day of laughter and fun. Neighbourhood Support, Community Patrol and the Whangaparaoa Community Response Group combined forces and had a colourful stand promoting the three local groups. Peter, from the nearby NS Group parked his beautiful old Austin alongside and certainly added some interest. It was a great opportunity to get our message out and encourage membership, combining the displays also worked well. Thanks to all who assisted on the stand. Page 51


Nails Care & Beauty Opening Hours Mon-Thu: 9am - 6pm Fri: 9am - 7pm Sat: 9am - 6pm Sun: 10am - 5pm

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Shop1D, Wade River Road, Whangaparaoa Ph: 09 424 2228 Mob: 021 021 00889

Unit P-6 Rosedale, Albany P: 09 217 3411 M: 021 037 3039

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Credit & EFTPOS Card Fraud Theft of credit and EFTPOS (ATM) cards is a common crime in New Zealand. So, too, is the associated fraud that comes with someone using a stolen card to purchase goods or services.

• Be on the look out for ‘skimming’ devices that can read and store the encoded information on the magnetic strip of your card. These small devices have been found attached to ATMs, petrol pumps and other places where credit and EFTPOS cards are frequently used.

While Police work closely with banks and retailers to prevent this type of fraud, there are a number of simple things you can do to assist.

• Know who you’re dealing with when shopping online. If you’re unsure do a background check to make sure other’s • Guard your Personal Identification Numbers haven’treportedthewebsiteasascam.If the deal (PIN) closely. Never give it out to anyone and sounds too good to be true, it probably is! avoid any easily guessed codes such as your • Only make telephone transactions when you date of birth or sequential numbers i.e. 1234. have instigated the call and are familiar with • Keep your credit or EFTPOS card safe. If it the company or individual. If in doubt get them to send you an email with more is stolen or goes missing, inform your bank information you can verify, never feel or credit card company right away and have pressured to provide sensitive information or it cancelled immediately. pay right away. • Never keep your PIN and card in the same If dealing with customers, beware of place. Memorise it and ideally use different anyone who: PINs for different cards / accounts. • Do not let your card out of sight - even in a • Is nervous, trying to hurry things up or is restaurant. If you need to you can always go using a newly valid card; up to the till directly to pay or have staff bring • Looks at the card before signing the a portable EFTPOS machine to you. transaction slip or signs slowly and awkwardly • Destroy expired cards and sign new • Has a large number of cards and attempts to cards immediately. use several before one is approved • Match credit card and bank statements with • Watches closely during the authorisation your receipts. Follow up on any discrepancies. request or can’t provide photo ID • Keep a record of the card number, expiry and • Purchases an unusual amount of expensive any numbers to call if your card is lost / stolen. or random items indiscriminately • Tell your bank or credit card company if you • Can’tprovidephotoidentificationwhenrequested. change your address so replacement cards are sent to the correct place. Page 53


“All aspects of tree maintenance, from simple pruning to full removal and stump grinding, no job is too big or too small. Our skilled and friendly team are safe, reliable, efficient and fully insured. We take pride in both our work and in being the solution to your tree problem” Get in touch today!

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For all your marine, auto and residential upholstery needs.

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Mob: 021 356 429 manager@absolutescaffoldingltd.co.nz

Page 54

1652 State Highway 1, Wellsford

sales@crispupholstery.co.nz

T: 022 635 0425

www.crispupholstery.co.nz


Citizens Advice Bureau The Citizens Advice Bureau (CAB) has been providing New Zealand communities with free, confidential, and independent advice for over 50 years. The first New Zealand CAB opened its doors to the public in October 1970, on Ponsonby Terrace. Today, there are over 80 CABs in communities throughout New Zealand, supported by over 2,400 volunteers. The CAB’s roots are set in war-time England. Initially founded during World War II in London, CABs were a place where people could go for help tracing missing relatives, to learn about new war-time rules and regulations, or for anything else they needed to know. Such as help getting the correct soap ration, one of many problems at the time.

Volunteers at the CAB are expert listeners and always happy to lend an ear. When it comes to a complex problem, we take the time to understand what the underlying issues are, before researching options from our database that contains answers to over 2,750 different questions. And, in the unlikely event we do not have the answer, one of the 35,000 community organisations we are connected to will be able to help. On the other hand, if you want to be the one helping others, please get in touch about what it takes to be a CAB volunteer.

Nevertheless, the demand for the CAB service did not diminish at the end of the war. The growth of bureaucracy meant an increasing number of new rules and laws relating to people’s rights and responsibilities.

Thus, the CAB continued to be an essential community service, helping people to understand the complexities of everyday life.

To find out more, visit: www.cab.org.nz, or get in touch with one of your local CABs.

Accordingly, the CAB service has proven more valuable than ever during the COVID-19 outbreak - especially for helping people to comprehend how new rules affect them.

Wellsford: 1 Matheson Road, Wellsford;

For example, help answering questions such as, “What happens when my tenancy ends during lockdown?”, or “what are my rights if my employer asks me to get vaccinated, yet I cannot due to medical reasons?”.

09 423 7333; wellsford@cab.org.nz. Hibiscus Coast: 40 – 46 Orewa Square, Orewa; 09 426 5338; hibiscuscoast@cab.org.nz. Helensville: 23 Commercial Road, Helensville; 09 420 7162; helensville@cab.org.nz. Page 55


Locally Family Owned and Operated

Towing & Salvage

LT D

INSTALLATION & MAINTENANCE TV, DATA AND SATELLITE DISH INSTALLATIONS ELECTRICAL DESIGN SERVICE

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Mobile: 021 614 050 • Email: aesbuilt@xtra.co.nz www.aesbuilders.co.nz

022 007 6234 crjohnsonltd@xtra.co.nz

We sell, rent and service bicycles.

292 Hibiscus Coast Highway, Orewa Ph: 421 1200 E: bikemeorewa@gmail.com www.bikemeorewa.co.nz

Understand your Accounting System and how it can work for you

Ph: 027 570 2282 michelle@bluewavesolutions.co.nz www.bluewavesolutions.co.nz Page 56

Buy Online, In-store or give us a call P: 09 423 7964 E: online@biltongplus.co.nz www.biltongplus.co.nz

EXPERIENCED DRAINAGE AND EARTHWORKS CONTRACTORS 022 401 6695 completedrainage@outlook.com www.completedrainage.co.nz


Citizens Advice Bureau Need free, confidential, independent advice? Citizens Advice Bureau can help, no matter the Covid alert level and to anyone in New Zealand. When the entire country moved into Alert Level 4 lockdown in August 2021, the Citizens Advice Bureau New Zealand, Te Pou Whakawhirinaki Aotearoa, (CAB), was quick to respond. Its amazing team of volunteers and staff around New Zealand dug deep and, as before, continued to deliver the CAB service by phone and online from their own homes, seamlessly adapting to the new challenges facing New Zealanders. The CAB is the best first port of call for free information and advice about people’s rights and responsibilities, providing them with the confidence and support they need to take action. CAB also connects people with available services in their areas, giving specific advice, eg: how to get food assistance, accessing the wage subsidy, advice on employment rights, housing rights, just to name a few. CAB provides the same non-judgmental advice in a variety of languages, along with working for positive social change within the local community and wider society. The CAB is an independent community organisation which has had a long association with the area since the 1970s. During these years CAB has helped thousands of locals with a variety of issues. The CAB motto is “Not sure? Ask us.”

RODNEY Hibiscus Coast Orewa Community Centre 40-46 Orewa Square, Orewa Ph: 09 426 5338 | hibiscuscoast@cab.org.nz Helensville 27 Commercial Road, Helensville Ph: 09 420 7162 | helensville@cab.org.nz Wellsford Wellsford Community Centre 1 Matheson Road, Wellsford Ph: 09 423 7333 | wellsford@cab.org.nz

NORTH SHORE Birkenhead Library Building, Cnr Rawene Rd & Hinomoa St, Birkenhead Ph: 09 418 0032 | birkenhead@cab.org.nz Browns Bay The Bays Community Centre 2 Glen Rd, Browns Bay Ph: 09 479 2222 | brownsbay@cab.org.nz Glenfield Glenfield Community Centre 90 Bentley Ave, Glenfield Ph: 09 444 9451 | glenfield@cab.org.nz Northcote Library Building 5 Ernie Mays St, Northcote Ph: 09 480 2971 | northcote@cab.org.nz Takapuna Community Services Building 7 The Strand, Takapuna Ph: 09 486 3139 | takapuna@cab.org.nz 0800 367 222 | www.cab.org.nz Page 57


ARCHER CONSTRUCTION

• Sheet Piling Retaining • Palisade Wall • Topography Geology Consultation • Prepurchase Evaluation • Siteworks

021 446 538 | www.archerconstruct.co.nz

Commercial, Industrial and Residential Cleaning Services.

• Fencing & Decking

• Garden Maintenance

• Hedge Trimming

• Vegetable Gradens

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KELLY SMYTH 021 929 556 hello@aceofspades.nz www.aceofspades.nz follow us Page 58

Boat Covers x Upholstery

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Mahurangi Caring Community The Mahurangi is a great place to live and work. There are many groups and individuals working with a passion to help create this amazing community. This sharing helps us to be more self-sufficient and particularly resilient in times of crises. The Mahurangi Caring Community (MCC) is a small core group of volunteers who live in the area and care about our community. We are a balance for other valuable work-on projects in the Mahurangi that are more project-based such as roads, walkways and pest control; our focus is around people and building community values. Our aim is to connect, communicate and stimulate individuals and groups. We are not an organisation – there are many of those already. We exist to: • Connect – Give a single platform for existing groups and individuals who support the community because networking leads to better community outcomes. Connect community members with each other. An example of this is the Mahurangi Locals’ Lunch which has been held monthly for the past two years. We believe that a strong neighbourhood support system is vital at our grass roots.

• Stimulate – Identify the gaps. Where there are needs that are not being met, we identify these ‘gaps’ and stimulate action with support from our existing network and communication channels. An example of this was during the first Level 4 lockdown, when older and more compromised people could not get out. We worked with Beth Houlbrooke and Paul Wilson who set up a Caremongers Facebook page and invited the Lions to organise weekly supermarket shopping through Murray Chapman and Grant Henderson. More recently we have supported a new Facebook page helping to encourage local buying, “Shop local collective Mahurangi”. We have a rapidly growing population and to maintain our existing community strength through rapid change, we need connection and sharing. As we emerge from this recent lockdown, there is also much repair needed for a community that has become divided. Vaccination and lockdowns have become emotional topics and anxiety has caused rifts. Many have suffered financially and will need support and care. We believe we can all do this through communication, connection and care for each other through sharing. That is why this Maori proverb is so apt for us:

• Communicate – Bring community support Nāu te rourou, nāku te rourou, ka ora ai te iwi. information together in one accessible place for everyone. We hope to support this With your basket and my basket the people will thrive. through a directory on our website. A Facebook page helps people to ask for help or information and offer it. Article supplied by Janis Grummitt, Rohan Meuli and Jenny Bartlett. Page 59


Chris Penk

MP for Kaipara ki Mahurangi

Here to help 365 Main Road, Huapai chris.penkmp@parliament.govt.nz 09 412 2496 Funded by the Parliamentary Service. Authorised by Chris Penk, 365 Main Road, Huapai.

“Great coffee, great atmosphere, great food”

So come and join us for breakfast, lunch or brunch.. Phone: 09 428 2211 or 021 195 5980 Email: cafemanly2019@gmail.com

Acupuncture can help to relieve pain and improve wellbeing. Our acupuncturist is certified and offers a professional, relaxing and friendly environment for all acupuncture treatments. ACC registered for injuries. Shop H, Cammish Lane, Tamariki Plaza, Orewa Mon–Fri: 8am–5pm (late night Wed) • Ph 424 8537

Page 60


CanTeen Aotearoa Around 4,200 rangatahi / young people across Aotearoa are impacted by cancer each year, whether it’s their own diagnosis or in their whānau. CanTeen’s mission is to make sure they don’t have to face cancer alone. CanTeen supports 13-24-year-olds who have had their world turned upside down by cancer - whether it’s their own cancer, that of a sibling or parent, or the death of a sibling or parent. We are here to help them cope with the physical, emotional, and practical impacts of a cancer diagnosis. Cancer affects everyone differently and at CanTeen, we get that. We provide vital services tailored to the individual’s specific needs and cancer experience. Our team of specially trained Psychosocial Support Workers and Youth Workers offer a range of free services to rangatahi face-to-face, over the phone, over zoom, and 24/7 through our online service – CanTeen Connect.

Individual support Our Psychosocial Support Workers provide rangatahi individual counselling, whilst Youth Workers provide one-on-one support by meeting up for a coffee or having a call. “My Psychosocial Support Worker has been amazing. She provides one to one support and helps me deal with the tough stuff by teaching me coping strategies. I call her on the phone

when I need to talk, and she is always there to listen. She knows a lot of things I haven’t been able to talk to my friends about. She just gets it.” - Dayna, age 17 when she was diagnosed with a carcinoid tumour in her left lung

Peer-to-peer events and programmes Our Youth Workers host events across Aotearoa to connect rangatahi with peers their age who are going through similar challenges. These events provide rangatahi respite from the daily struggles that cancer brings and range from surfing and rock climbing to self-care workshops and movie nights. CanTeen also offers therapeutic programmes. These provide rangatahi a space to learn selfcare strategies and build resilience to face the challenges cancer brings. Programmes give rangatahi a safe space to talk about their thoughts and feelings while making life-long friendships.

Online support Rangatahi across Aotearoa can access 24/7 support through CanTeen Connect, either online or via the app. It’s a safe space to connect, chat, and share stories with others in similar situations and counsellors are also available online or by phone seven days a week. Page 61


Age Concern Rodney Age Concern Rodney specialise in assisting older people. They provide a wide range of written material to support their Information Service and all Support Services are aimed at elderly needs.

Services provided:

Hospitals and Greenlane Clinical Centre. North Shore Hospital is the pick-up and drop off point • NOTE: The shuttle does not pick- up from homes on the North Shore • West Auckland residents attending Outpatient appointments at North Shore and Auckland Hospitals, and Greenlane Clinical Centre.

• Advocate Service, Elder Abuse and Neglect Prevention • Skills Bank Pre-Booking Service • TM Cards (1/2 price Taxi) It is recommended that booking a seat on the • Accredited Visiting Service, Staying Safe shuttle should be made when you receive (Senior Driving Courses) your Outpatient appointment letter. • International Day of the Older Person • Age Concern Rodney & West Auckland It is COMPULSARY to pre book a seat a WDHB Hospital Shuttle Service. MINIMUM of three working days before the appointment day. (Maximum booking Age Concern Rodney Office Hours: Mon- Friday 10am – 4pm. Phone: 09 426 0916. is recommended). Age Concern Rodney and West Auckland WDHB Hospital Shuttle Service

What is this service? • This is an ON-DEMAND SERVICE for Outpatient Appointments. Visitors can use this service if seating is available.

Who can use this service? • Rodney - Hibiscus Coast residents attending Outpatient appointments at North Shore, Auckland and Waitakere Hospitals, and Greenlane Clinical Centre • North Shore Residents that have Outpatient appointments at Auckland and Waitakere Page 62

Shuttle office hours Mon- Friday 9.30am – 4pm Phone 09 426 0918 or 0800 809342 (press 5) Age Concern Rodney Shop JA2/ 5 Westpac Plaza Tamariki Ave, Orewa Ph: 09 426 0916 or 027 673 8503


Victim Support Victim Support provides a free, nationwide support service for people affected by crime, trauma, and suicide in New Zealand. Anyone, anywhere, at any time can access our services, either through a referral from an agency like police, or by calling us directly on 0800 842 846. Wherever you are, whatever has occurred, we will connect you with a Support Worker who will assess your needs and provide you with practical and emotional support. Our Support Workers support victims in their times of need across a wide range of events, from burglary and assault to sudden bereavement. They are a patient ear to listen and talk, while also providing practical information to help victims find safety, healing, and justice.

This might involve: • Listening to someone dealing with the shock of a crime or sudden trauma

Canterbury - In Canterbury last year we

undertook almost 40,000 total support actions. Of the 4700 total victims we supported with these many actions, 93 of them were impacted by homicide, and over 64 had been burgled or had disturbed an offender attempting a burglary.

Central Auckland - In Auckland last year we undertook almost 40,000 total support actions. Of the 7458 total victims we supported with these many actions, 5255 had been burgled or had disturbed an offender attempting a burglary. Rodney District - In the Rodney District

last year we undertook just under 12,500 total support actions. Of the 2813 total victims we supported with these many actions, 81 had been burgled or had disturbed an offender attempting a burglary. Being a Support Worker at Victim Support is an incredibly enriching and rewarding thing to do. “People don’t just open their doors to me, they open their lives,” says Jennifer, a Volunteer Support Worker based in Christchurch.

“I’ve never had anyone tell me to ‘go away’, • Assisting a bereaved family with the coronial regardless of the pain or trauma they might be or funeral process going through. I’m always blown away by just how brave they are,” she says. • Supporting a person or family through a trial If you are interested in becoming a volunteer • Ensuring victims get any financial assistance Support Worker, or need our help in any way, they’re eligible for don’t hesitate to call us any time on 0800 842 846. • Referrals to other support services. Our Support Workers are trained to tailor There is also a wealth of information support to the unique needs of you and your available on our website: family or whānau. We can provide support for www.victimsupport.org.nz. you individually, or as a family or group. Page 63


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How safe is your home?

Complete this survey — reduce your risk of being burgled. Doors and Windows 1.

Are all locks to outside doors either dead locks or strong bolt locks?

2.

Can door locks be opened by breaking a window and reaching through?

3.

Can internal doors be locked?

4.

Are all locks in good working order?

5.

Do you lock the internal door from your garage?

6.

Can you account for all copies of keys to your home?

7.

Are window locks properly and securely mounted?

8.

Do you keep windows locked when they are shut?

9.

Do you use locks that allow windows to be secured partly open?

Yes

Garage 10.

Do you lock your garage door at night?

11.

Do you lock your garage door when away from home?

12.

Do you have good secure locks on garage windows and doors?

13.

Do you lock your car when its parked in your garage?

Holiday 14.

Do you notify neighbours when away on holiday?

15.

Do you have mail and circulars collected for you when you are away?

16.

Do you stop deliveries and newspapers when on holiday?

17.

Do you have shades up and lights on when on holiday?

18.

Do you use timers on lights & radios to make it look like you are home?

19.

Do you arrange to keep lawns and gardens maintained?

20.

Are you a member of a neighbourhood support group?

Environment 21.

Do you have sensor lights around your house?

22.

Are shrubs and bushes well trimmed near your house and boarders?

Safe Practices 23.

Have you recorded all serial numbers and stored them away from home?

24.

Have you uniquely marked valuable items (etch or invisible)?

25.

Do you have a description of valuable property?

26.

Have you displayed a sign that items are marked for identification?

27.

Do you have an alarm?

28.

Have you displayed a sign stating that your house is alarmed?

29.

Do you report suspicious activity or people to Police immediately?

30.

Do you know not to disturb anything if you are burgled? just to call Police?

Every “NO” shows a weak point and may help a burglar. Every “YES”improves your protection. Page 68

No


How to join Neighbourhood Support PLEASE COMPLETE THE FOLLOWING : Name: Address: No. and Street: Suburb: Email: Phone: Cell: Mailing address: (if different than above)

Sign: Terms and Conditions: The collection of this information is for the express purpose of forming a community based data register to enable RNSI to deliver crime prevention and crime reduction indicatives and to facilitate the core role of RNSI in building safer communities. This information shall not be disclosed to any other parties except to the nominated strategic partners of RNSI and shall only be made available in the event of a community emergency situation being declared.

Find out more information by: Emailing: rns.coordinator@gmail.com Phone: 0508 763 639 Call/Text: 021 2583 737 Writing to: Rodney Neighbourhood Support Incorporated C/-Mahurangi Policing Centre 1 Hamatana Road Snells Beach 0920 Page 69


Contact Head Office Mahurangi Community Policing Centre 1 Hamatana Road Snells Beach, 0920 OPEN WEEKDAYS - 10am to 2pm Managed by volunteer members of Rodney Neighbourhood Support

To make an Appointment with Margaret Faed - Co-ordinator Free phone: Mobile:

0508 763 639 021 258 3737

Write to head office or Email: rns.coordinator@gmail.com Website: http://nsrodney.org.nz Facebook Page: https://www.facebook.com/rnsinz Facebook Group: https://www.facebook.com/groups/rnsinz

Associated Groups NZ Crime & News: https://www.facebook.com/groups/NZCNN Missing People: https://www.faceboook.com/missingpeopleNZ

New Zealand Crime and News Alerts Police Information: http://www.police.govt.nz Police Safer Communities Reports: https://www.police.govt.nz/subscribe/news-alerts Page 70


Emergency Contacts

Police, Fire, Ambulance - Dial 111 Auckland Emergency Management:

0800 22 22 00

Auckland Council:

09 301 0101

Poison centre:

0800 764 76

Cell Phone:

*555

Suspicious Activites:

111

Crime Reporting:

105

Crime stoppers:

0800 555 111

Police Stations Helensville:

09 420 8967

Kumeu/Huapai:

09 412 7756

Mahurangi East:

09 425 6608

Mahawhai:

09 423 1060

Orewa:

09 426 4555

Warkworth:

09 425 8109

Wellsford:

09 423 8228

Whangaparaoa:

09 424 6500

Page 71


Important contact numbers Name Doctor School Police - non emergency

Page 72

Phone

Email


Notes

Page 73


Notes

Page 74


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Nicole, diagnosed age 7

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