Plus Living+ Magazine, Tauranga Issue #2

TAURANGA E DITION: 2 | 2022

Dollars and sense

7 steps to emotional health

The big financial mistakes older people make

Simple ways to improve your headspace

Mind over matter How to connect with your inner creativity

Staying

connected online

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Girl Power Aotearoa - Donna May Dinsdale

Arts and Exhibitions Online • Current Exhibitions Whakatāne Museum Exhibitions and Events (whakatanemuseum.org.nz)

• Whakatāne Galleries Facebook Whakatane Museum and Arts | Facebook • Whakatāne Galleries Podcast Stream Whakatāne Gallery Podcast (https://soundcloud.com/user-30963066)

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• Discover Te Kōputu Library and Heritage Gallery (@discover_tekoputu) • Instagram photos and videos

Available at Whakatāne, Murupara, Edgecumbe and Ōhope Libraries

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• Contactless Delivery (new service) • Click and Collect your books • Grab and Go book bags • FREE Wi-Fi • eBooks • eAudio Books • eMagazines • eNewspapers • Online Payments • DVD Library • Jigsaw Library • Toy Library (Whakatāne Library only) • SPELD Library (Whakatāne Library only)

Shopping for Love - Oliver Cain

Te Arawa - Peter Radley

For more information contact

Phone 07 3060 509 Email library@whakatane.govt.nz Website www.whakatane.govt.nz/library

Māui-tikitiki-o-Taranga - Danny McRoberts

Pink Bats - Melissa McMahon

Helping foster and rejuvenate the love of reading in our tamariki.

‘He poipoi, he whakahaumanu i te aroha mutunga kore ki roto i ō tātau tamariki mo te pānui’

www.plusliving.co.nz Plusliving+ | 3

Contents

Inside

this issue

REF#P22T1 TAURANGA EDITION: 2 | 2022

LIVING WELL AND AGEING GRACEFULLY IN A MODERN SOCIETY

Navigating change There’s a good reason why old sayings survive to be ‘old’ and that’s because they tend to be true. One such utterance is “The only constant in life is change”.

If Heraclitus was still with us, he’d probably be a big fan of the last two years due to the constantly moving goalposts, which has resulted in the majority of us, at some point or another, having to adjust some of our most basic, ingrained behaviours.

So, in the spirit of another old saying, “If you can’t beat ‘em, join ‘em” this issue of Plusliving looks at ways you can act, and things you can change, in order to better navigate your way through days of change.

We look at simple ways to improve your headspace, how to connect with your inner creativity, the art and craft of goal setting, breaking bad habits, the big financial mistakes older people make, easy ways to stay connected to friends and family online, and much more.

Enjoy.

JonathonTaylor

Editor

Quaterly distribution: FREE distribution maximises readership Publisher: The Job Agency Ltd T|A Markat 38 Lowe Street, Addington, Christchurch 8011 Managing Director: Gary Collins GM of Operations: Kylie Palermo Sales: Angela Elley (03) 961 5184 | sales@markat.co.nz Editor: Jonathon Taylor (03) 961 5098 | editor@markat.co.nz Production: Amber Mundy (03) 961 5075 | amber@markat.co.nz Accounts: Jo Pritchard (03) 961 5161 | accounts@markat.co.nz

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7

8

The 13 traits of persuasive people

Four ways to improve your health

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12

14

26

34

Seven steps to emotional health

Connecting with your inner creativity

18

Financial mistakes older people make

The art and craft of goal setting

Staying connected online

Breaking bad habits

Hidden destinations in our backyard

Welcome to Plusliving – the magazine dedicated to living well and ageing gracefully in modern society. Aimed at the 50+ age group, you’ll find articles covering all aspects of contemporary life, including physical health and wellbeing, mental health and acuity, home life, working life and finances, technology, travel, self-improvement and more. Our aim is to provide information anyone can use, on any given day, so you can get more out of life.

Does your company have any information or products you would like to feature in an upcoming edition of Plusliving+?

Please contact us to discuss getting your business in print Disclaimer This publication is provided on the basis that The Job Agency Ltd T|A Markat is not responsible for the results of any actions taken on the basis of information in these articles, nor for any error or omission from these articles and that the firm is not hereby engaged in rendering advice or services. The Job Agency Ltd T|A Markat expressly disclaim all and any liability and responsibility to any person in respect of anything and of the consequences of anything done, or omitted to be done, by any such a person in reliance, whether wholly or partially upon the whole or any part of the contents of this publication. Advertising feature articles are classified as advertising content and as such, information contained in them is subject to the Advertising Standards Authority Codes of Practice. Contents Copyright 2020 by The Job Agency Ltd T|A Markat. All rights reserved. No article or advertisement may be reproduced without written permission.

Lifestyles

By Natasha Parrant

Angelo Ceramic Face Vase The Angelo Ceramic Face Vase is an interesting and unique sculptural face statement. The ornament can be placed on a dining table, above the TV cabinet, outside on the patio/balcony/by outdoor furniture, or on the bedside table. The vase is 18 cm wide, 18 cm deep and 33 cm tall.

Hurry, there are only two left!

RRP: $99.00 www.loftfurniture.co.nz

Bianca Lorenne New Zealand Long Wool Bean Bag Cover An awesome bean bag cover as it’s fluffy, comfortable, and made from New Zealand wool. Sit back and relax while feeling cosy on the high-quality natural lambskins - providing an eye-catching addition to the house. The bean bag cover will suit any sort of home, traditional or modern.

The best thing is there are 12 colours to choose from. Roughly 93 cm by 92 cm.

Costa 4 Piece Outdoor Lounge Set This comfortable four-piece outdoor lounge set is great for your backyard. Made from high-density foam, covered in high-quality polyester, make it perfect for lounging outdoors. The armrest and coffee table offers a relaxing touch! Best features: suited for coastal areas, low maintenance, kept under cover when not in use, teak armrests and coffee tabletop, and rust-resistant frames.

RRP: $2,199 www.targetfurniture.co.nz

RRP: $1,795 www.teapea.co.nz

Netgear Orbi WiFi 6 Dual-band Mesh add-on Satellite This handy technology will give you faster, more reliable internet at home or in the office. The Netgear satellite exhibits four streams of Wi-Fi including six connections, speeds of up to 1.8Gbps, multi-user/multioutput technology capabilities, and two handy gigabit ethernet ports.

You can install and customise the Netgear Orbi RBS350 by using the Orbi app.

Ryobi 18V ONE+ 4 Piece Combo Kit The four-piece combo set is great for someone who likes to D.I.Y. You get a drill driver and impact driver for drilling and fixing applications, a circular saw and angle grinder for cutting and grinding applications, and two high-capacity 4.0Ah lithium-ion batteries for high-draw applications. The batteries can be used with any tool in the kit.

RRP: $223 www.harveynorman.co.nz

RRP: $549 www.bunnings.co.nz

DISCLAIMER: Please note prices listed here are recommended retail pricing.

Prices are subject to change at the discretion of the seller. The information on this page is for information purposes only. The Job Agency Ltd T|A Markat assumes no liability or responsibility for any inaccurate, delayed or incomplete information, nor for any actions taken in reliance thereon.

www.plusliving.co.nz Plusliving+ | 5

Wellbeing

Seven steps to emotional health A healthier diet and regular exercise are arguably the most common personal aspirations, but improving your emotional and mental health shouldn’t be ignored, because exercise, diet and other tangible goals are then easier to meet.

The reason we make resolutions in the first place is to be happier, more creative, more aware of our direction in life and improve our sense of wellbeing. Arguably the largest obstacles to these are negative emotional states.

Negative emotions are hugely toxic to our health. It’s now commonly accepted that holding onto stress, resentment, anger and fear for years at a time can lead to myriad health problems, including high blood pressure, thyroid diseases, hair loss and heart disease.

In fact, it has become accepted by health professionals that most diseases in some way have a stress-related component. It’s surprising, then, that more of us don’t focus on improving our state of mind.

Seven resolutions to improve your headspace: 1. Prioritise your happiness and health It’s important to decide for your health and happiness as number one.

As simple as it sounds, if you don’t have these, you are not in a position to contribute to others or yourself. Everything stems from here.

2. Spend more time with the right people Rather than resolving to spend more time with everyone – which can be exhausting – spend time with people who are naturally positive and uplifting, and who are going in the direction you want to go in. You’ll find these people have an energising effect on you.

3. Deal with toxic relationships You can identify relationships by the way they make you feel. Stand your ground, set your boundaries and make it clear to them what behaviour you won’t accept – even with family. You may need to disengage altogether from particularly toxic people. Your health will thank you for it.

4. Reassess your happiness at work This is must for those in a negative work culture that’s leaving them feeling overworked, uncertain of their future, anxious or stressed. It’s important to know that as an employee you can address the issue with your manager. If you know you can’t, it may be time to look for a healthier work environment.

6 | Plusliving+ www.plusliving.co.nz

5. Review your daily routine It takes courage to admit there are decisions we ourselves make that deflate us emotionally – from accepting a job with a long commute, to running around too much, to not giving ourselves enough ‘down’ time every day, to spending too much and putting ourselves in financial stress. By resolving to develop a strategy to solve them, you can be in an entirely different place by the end of the year.

6. Don’t let any negative emotions control you Negative emotions – however small – can overwhelm anything positive. Resolve to develop awareness of when you’re feeling upset or frustrated before it spoils your day. Examine what can you do personally to make yourself feel better. Each time you begin to feel down, take a walk in the park or go out in the sun to help centre you. Nature and movement nurture positive emotions.

7. Strengthen your relationships Deep and meaningful relationships, not just with your life partner, but with all those close to you, are important for a fulfilling life.

Make a list of all the factors you need for a meaningful relationship, identify what you do not want, and stick to your guns.

The13traits of

persuasive people Persuasive people have an uncanny ability to get you leaning toward their way of thinking. Their secret weapon is likeability. They get you to like more than their ideas; they get you to like them.

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They’re pleasers Persuasive people never win the battle only to lose the war. They know how and when to stand their ground, and yet they are constantly making sacrifices that help their cause.

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They aren’t pushy Persuasive people establish their ideas assertively and confidently, without being aggressive or pushy.

Wellbeing 3

They aren’t mousy, either On the other hand, presenting your ideas as questions or as though they need approval makes them seem flawed and unconvincing. If you tend to be shy, focus on presenting your ideas as statements and interesting facts for the other party to mull over.

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They know their audience Persuasive people know their audience inside and out, and they use this knowledge to speak their audience’s language.

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They paint a picture Research shows that people are far more likely to be persuaded by something that has visuals that bring it to life. Persuasive people capitalise on this by using powerful visual imagery.

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They use positive body language Being cognizant of your gestures, expressions, and tone of voice (and making certain they’re positive) will engage people and open them up to your arguments.

7 They smile Persuasive people smile a lot because they have genuine enthusiasm for their ideas. This has a contagious effect on everyone they encounter.

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They use your name Persuasive people make certain they use others’ names every time they see them. You shouldn’t just use someone’s name only when you greet him or her.

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They form connections No matter how compelling your argument, if you fail to connect on a personal level, he or she will doubt everything you say.

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They are genuine No one likes a fake. People gravitate toward those who are genuine because they know they can trust them.

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They know when to pull back Urgency is a direct threat to persuasion, so tread lightly. When you try to force people to agree instantly, studies show they are actually more likely to stand by their original opinion.

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They acknowledge your point of view An extremely powerful tactic of persuasion is to concede the point.

Admit that your argument is not perfect. This shows that you are open minded and willing to make adjustments, instead of stubbornly sticking to your cause.

9 They ask good questions People like to know you’re listening, and something as simple as a clarification question shows not only that you are listening, but also that you care about what they’re saying. You’ll be surprised how much respect and appreciation you gain just by asking questions.

www.plusliving.co.nz Plusliving+ | 7

Healthy Living

Little changes with big consequences

Four simple ways to improve your health Simply examining a few health facts and implementing some simple lifestyle changes each day can make a difference to your overall health.

1. Meditation minimises disease Meditation is a phenomenal way to instantly take control of your health. Studies indicate that a mere 20 minutes of quiet time a day can halve the risk of heart attack or stroke by reducing high blood pressure and cholesterol.

In countries such as India and China, meditation has been used for centuries as a way to lower stress levels and improve concentration.

Scientists have found that transcendental meditation, which promotes deeper relaxation through mantras, is even more beneficial for the mind and body.

Tests show that sufferers of atherosclerosis were able to reduce their risk of a fatal heart attack or stroke by 47 percent, compared to those who simply followed a healthy diet and exercise program.

2. Replace hazardous laundry detergents Certain liquid laundry detergents contain cancer-causing chemicals.

Research shows that these harmful cleaning aids contain around 25 volatile compounds, which may make people sick.

Fumes from washing machines and dryers release harmful chemicals, such as acetaldehyde, into the atmosphere, which may also find their way into the water supply. Shop for safer, less dangerous detergents, which will help your health and the environment too.

3. Juice your own fruits and vegetables for better health Buying a carton of juice from the store can be hazardous to your health. Just because the label says “100% pure” or “freshly squeezed” does not mean it is true.

In processing orange juice, for example, most manufactures remove all the oxygen molecules from the liquid, which allows the juice to be stored for up to a year. As this process strips the juices of their flavors, juice companies then add fragrance and flavor additives to the product.

56 Heads Rd Gonville Whanganui

Avoid processed, stored products and take the time to juice your own fruits and vegetables as a great kick-start to better health.

4. Reduce beer consumption and drink alcohol in moderation Heavy beer drinkers risk liver damage and a bigger beer belly.

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According to experts who studied the health of more than 500,000 people between the ages of 35 to 70, it was found that those who drank 30g of pure alcohol a day from beer had a massive 75 percent increased risk of developing stomach cancer.

Worse still, heavy beer drinkers with a particular gene variant in the cluster of three genes that metabolize alcohol have an even greater chance of getting stomach cancer, according to the American Association for Cancer Research.

Ideally, all alcohol should be taken with food, such as a glass of wine with a meal, and spirits should be enjoyed in moderation.

Article kindly provided courtesy of NaturalNews.com

8 | Plusliving+ www.plusliving.co.nz

Healthy Living

Sittingitis

- the new taboo

Despite numerous health warnings on the negative effects of prolonged sitting, people continue to sit too much.

It is known that sitting too much increases the risk of obesity, diabetes, heart diseases, poor mental health and even certain cancers.

Some 78 percent of office workers feel they sit too much, but only 41 percent of office workers actually stand for more than 30 minutes per day at work.

The term sittingitis is the new taboo; most people know they sit too much, but the majority do nothing about it.

This may be down to work-placed habits and routine leading to sedentary repetition, or the lack of understanding on solutions to break the taboo.

Safe drinking water more critical than ever High nitrate levels, high chlorine, heavy metals, bacteria and now degrading asbestos pipes!

Increasingly it’s looking like we need to take control of our own water health.

New Zealand is struggling with consistent water supply. Water sampling shows worsening nitrate contamination in rural areas. Recent news of degrading asbestos pipes across the country is also disturbing. There is a solution though. A way you can safely determine the integrity of your own water supply - filtration.

Richard Ellis of Filtration Canterbury lives in the Alford Forest area of Mid Canterbury. A while ago, he was approached by local farmers to come up with a solution for their shallow bore water concerns regarding nitrates.

There are three steps that will help turn inactive days into active days. These include:

1. Taking phone calls and meetings standing up It not only gets your blood flowing faster, it increases your confidence and you’ll actually get through the call quicker than taking it sitting down.

2. Have a walk and eat lunch in the open air Fresh air really picks you up, your step count will increase and that little walk back to the office will help your blood sugar decrease, reducing afternoon dips in energy.

3. Adopt a standing desk Using a standing desk has been proven to help reduce blood sugar, improve mental wellbeing and reduce the risk of cardiovascular disease and using a standing desk for just 30 minutes per day can reduce your body weight by a staggering 5.2lb per year.

Are you happy with your drinking water?

These were families worried about the wellbeing of themselves, their children and in one case a pregnant woman. Richard met the challenge and Filtration Canterbury was born. A successful New Zealand owned and operated business, Filtration Canterbury is ensuring everyone has access to quality drinking water.

Bore water and private water schemes are vulnerable to nitrate contamination, as well as heavy metals, pesticides, E Coli, giardia and water borne viruses. Filtration Canterbury has a solution for every situation, whether it’s city, town or rural water supply.

We need to take a serious look at the water we consume. Taking control ensures we’re getting the pure water our bodies need for optimum health.

Drink Healthy, Stay Healthy Do you know for sure that it’s an acceptable quality? Does it taste good? The water we put into our bodies determines our health to a large extent. The average adult human is made up of 60% water so it better be good!

Pure goodness, Better health Free phone: 03 925 8392 | Mobile: 021 276 5700 Email: richard@filtrationcanterbury.co.nz

www.filtrationcanterbury.co.nz

Alford Forest, RD 1 Ashburton 7771

www.plusliving.co.nz Plusliving+ | 9

Self-Improvement

Mind over matter - how to connect with your inner creativity Hmmm… thinking. Too much of it can create problems which weren’t there in the first place and too little may mean missing out on a good opportunity. But what happened to a little downtime and those “eureka!” moments?

Instead of forcing your brain to conjure up creative genius “on demand” you need to create thinking space where your mind can rest and let the magic flow.

Here are a few ideas to get your magic happening: Write – although you shouldn’t expect answers to show their pretty little face immediately after you have asked a question, jotting down your thoughts allows you to de-stress, clarify your thoughts and solve problems (fingers crossed). Writing a pros and cons list can also help to evaluate and make better decisions.

Choose a location – it’s been said that some of the greatest ideas are thought of while walking. A simple change in scenery, whether it be a brisk walk around the block, working out at the gym, relaxing in the botanical garden or quiet place, can give you a mental boost and change your mood.

Avoid “eating al desko” – and don’t pretend you don’t do it. You’re probably reading this at your desk right now, aren’t you? It may be easy to drop your elbows onto your desk and munch away while scouring the Internet for interesting reads, but you’ve just been staring at the computer since 7.30am.

Take longer showers – think of a shower as an incubator. It makes you feel all fuzzy with warmth and essentially creates the right conditions to let our minds trigger creative wanderings. It’s an unwritten rule; give it a go and you might be surprised.

Stare into space – we’re not talking about people-watching out of your office window, although this may amuse and stimulate you for a couple of minutes. Concentrating takes a lot of our energy, so we need to focus more energy on doing, actually, nothing at all and generally just let your mind wander for a while.

Take your mind away from automatic tasks – our inner ninja is ready to pounce on emails, voicemails, messages and paperwork that come our way, and we keep pushing back relentlessly until it’s a full-on workout before you know it.

Stimulate your mind and take yourself away for a while: play a game of cards, listen to music, and chat with friends or colleagues, anything that isn’t already in your routine.

s e who you use ou can c oo h Y If there is one thing that Cheryl Simes, director/lawyer at Kiwilaw, wishes more people knew, it is this: you do not have to use the lawyer who holds the will.

Before agreeing to anything, ask them for a clear estimate. Most charge from $1000 to $3000 just for probate, not counting the rest of the estate administration.

Based in Oxford (North Canterbury), Kiwilaw offer a nationwide no-nonsense, empathic approach to probate. With low overheads and advanced document automation that saves time, these savings are passed on to you - the client.

It really is straightforward. An initial no-obligation screening checks the will and any complications. If extra fees are required, you are told at that point. To go ahead, you answer a simple online interview. Courtready documents then arrive at your door, complete with instructions

10 | Plusliving+ www.plusliving.co.nz

on what needs to be signed, how, where, and by whom, and how to send everything to the High Court for processing. Usually, Kiwilaw’s fee is $490 and you pay the $200 High Court fee direct.

Kiwilaw offers a unique online approach to create the legal probate documents you require.

Evolving from a lifetime’s interest in computers and systems, communications, and the law, not to mention Cheryl’s commitment to ‘doing things better’, Kiwilaw offers a unique online approach to create the legal probate documents you require. If there’s no will, no worries, the online process is similar but the documents are slightly different and cost a little more to prepare. But this is explained up front so there are no nasty shocks.

Following the loss of a loved one, Kiwilaw is there to make your legal paperwork easier, less expensive, readily accessible, and still legally accurate. With Kiwilaw there are no hidden costs.

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It is difficult coping after losing a loved one.

Taking care of the estate administration can seem overwhelming and expensive.

But Kiwilaw’s online, nationwide probate service is there to make things easier.

Do you need probate?

Probate is the High Court’s approval of the Will and executors. You will need probate UNLESS there is no land (except Māori land) and no more than $15,000 in any one financial institution.

Read the reviews...

Don’t take our word for it, read the reviews and testimonials online at: www.kiwilaw.co.nz/grateful-clients

Does another lawyer hold the will?

Before agreeing to anything, ask them for a clear estimate. Most charge from $1000 to $3000 just for probate, not counting the rest of the estate administration. Remember, you do not have to use their services

even if they do hold the will.

Kiwilaw offer a cost-effective probate service - nationwide

It really is straightforward. An initial no-obligation screening checks the will and any complications. If extra fees are required, you are told at that point. To go ahead, you answer questions in a simple online interview. Courtready documents then arrive at your door, complete with instructions on what needs to be signed, how, where, and by whom, and how to send everything to the High Court for processing. Usually, Kiwilaw’s fee is $490

and you pay the $200 High Court fee direct.

For more info: www.kiwilaw.co.nz/probate

www.markat.co.nz Plusliving+ Plusliving+ | | 11 X www.plusliving.co.nz

Self-Improvement

Setting yourself up Many of us have good intentions or some idea of where we would like to be in 10 years, but only three to five percent of people have clearly defined, established goals set in place.

It is crucial to set definitive long-term goals for ourselves to ensure we have the appropriate sailing attire ready for when that sunset finally arrives.

If you haven’t yet written your goals down (and it’s the writing down that’s the critical bit) use these steps and get started – it’s easier than you think:

forsuccess 2. Think as far into your future as you can.

At least a year out and ideally much further ahead. What do you want your life or business to look like in five or 10 years?

3. Write your goals down. Many people question the significance of this, but the reason for it is that putting your thoughts down on paper forces clarity. Similarly, there is nothing more rewarding or motivating than physically ticking off your goals one by one.

When writing goals many people tend to focus on only the professional aspects of their lives. It pays to look at the bigger picture, as for many of us, our work and home lives are intertwined, especially when running a business from home. Structure helps us think.

4. Don’t limit yourself. Forget ‘realistic’ for now. Nothing 1. Find a quiet spot. Whether it is your office or bedroom or favourite park, you need to be somewhere you feel comfortable and where the ideas will flow. Limit interruptions; don’t attempt it while other people are trying to engage with you, and remember to turn off your phone.

12 | Plusliving+ www.plusliving.co.nz

is too small or too large. Dream big. It isn’t your imminent tasks or relatively easy projects we’re interested in at this stage.

5. Be very specific. Goals need to be specific and larger goals should be broken down in to small, achievable blocks that you can work towards on a weekly or monthly basis.

Tauranga Landscaping Locally-owned and operated, Tauranga Landscaping is your resident hard and soft landscape specialist in Tauranga.

With a lifetime of outdoor work experience, owner and operator Alan, can be considered a jack of all trades. Working alongside his wife Rosina to maintain their family-run business, the duo take pride in consistently meeting and exceeding their clients’ expectations.

Equipped with a wide range of tradesman and handyman skills, Alan employs a hands-on-approach to transform and improve his clients’ outdoor areas. Alan believes that his skillset, combined with fair and realistic costs, will result in a transformed or refreshed outdoor living space to be enjoyed for many years to come.

So, whether you’re wanting to upgrade your outdoor living space, or are simply in need of a garden tidy-up, you can rest assured that the team at Tauranga Landscaping will deliver a high degree of quality workmanship and professionalism.

Alan and his team specialise in hard landscaping such as building retaining walls, decks, fences, garden boxes or section levelling. However, they also do soft landscaping such as pruning and hedge-cutting. What sets this business apart from others is the time spent to first fully understand what the customer wants to achieve within their budget. Then their attention to detail and quality workmanship will produce a unique result for each individual client. From residential to commercial, Tauranga Landscaping proudly offers an extensive range of landscaping services tailored to fit your property and lifestyle.

Services: • Retaining walls • Fences & gates • Decks • Garden structures

• Garden design & layout • Arboriculture • New lawns & instant lawn turf • Paving.

So, what are you waiting for? If you’re wanting a professional and satisfactory service, look no further than Tauranga Landscaping Ltd. Contact Alan on 022-111-7770 today, to discuss your landscaping plans based on your preferences and budget

s Deck g Pavin wns a l t n g Insta uttin c e g Hed oxes b n e Gard alls w g n ini ces n e Reta f l g entia d i s apin e c s R d n en la d r a G

US TACT N O C ATES STIM E R S FO UOTE OR Q www.plusliving.co.nz Plusliving+ | 13

Self-Improvement

Breaking bad habits

Five steps to break free

We all have our own little habits – the good and the bad - and it’s these habits that make us who we are.

But whether we are willing to acknowledge it or not, many of us have one (or maybe a few), bad habits that would do us good to break.

We might perceive our habits to be small, insignificant compulsions, but when repeated continuously our actions do have a significant impact on who we are as people. And whether we like to admit it or not, our habits mould us into the people we are.

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Retrain your thoughts - Even if we know a habit is damaging us physically or emotionally, we continue to do it. Why? Because despite the obvious drawbacks, it still provides us with some sort of satisfaction or psychological reward that entices us to repeat the behaviour again and again. Reframing your mind to put emphasis on the negative aspects should, over time, diminish the psychological reward received from acting out the habit.

Here are five tips to help break free.

Create a plan - Once you’ve acknowledged the problem and got yourself into the right state of mind to tackle the habit, a plan can be useful to disrupt the automatic response to it.

Plan your approach by answering the following questions: What day do I start? Will I go cold turkey? How will I hold myself accountable for

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Identify your trigger - Understanding what fuels your bad habit is the key to overcoming it. Identify the trigger, whether it is people or a place, which enables the habit and avoid it.

Change your environment - If you repeat the same behaviour in the same place every time, then the environment can prompt the undesirable behaviour. Avoiding the environment that triggers your habit can help towards kicking the cycle.

From drinking excessively or routinely staying up all night, resulting in poor performance at work the following day, to procrastination, overspending, swearing, or binge eating - whatever the vice - if it is having a harmful effect on your work and personal life, it is time to break free of the negative behaviour pattern.

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my actions? Who else will be involved in the process? What rewards for success will I give myself? A clear plan with create the discipline needed to succeed.

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Be patient - Be patient with yourself and don’t beat yourself up too much if you slip up and fall back into the habit – it’s called a habit for a reason. Established habits can be hard to break as they are ingrained into your life. It may take several attempts to make a change so be patient and persist.

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BAY OF PLENTY’S LEADING CONCRETE CONTRACTORS With over 20 years concreting experience and over 150 years of collective team concreting knowledge, skills and experience, Bay Concreting Contractors is today established as one of the most successful concreting businesses in The Bay of Plenty. We work with some of the largest property developers and with many residential and rural clients alike.

www.bayconcreting.co.nz

027 223 4833 | bayccltd@yahoo.co.nz 14 | Plusliving+ www.plusliving.co.nz

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Freedom to live the

lifestyle you enjoy

Highfield Country Estate is a privately owned and operated retirement village developed by members of the Fladgate Family.

Each villa is fitted out with quality fittings and appliances.

The modern interior decor features neutral toning throughout.

Our vision: to provide the facilities and environment that allow you the freedom to live the lifestyle you enjoy. We ensure you have the lifestyle you want and the peace of mind you deserve.

Highfield has a total of 116 - two and three bedroom villas.

The family has a long association with the Waikato region and have planned a fantastic retirement village.

Village layout has been given careful planning consideration in keeping with their vision for a quality retirement village development for Te Awamutu. Villa layouts are numerous and have been designed to maximise the sun into each unit. Our kitchens are positioned on the eastern side to receive the morning sun and living areas face towards the North. Landscaped grounds, including beautiful stonewalling and aesthetic planting enhance the quality brick and tile villas.

Peace of Mind for residents is provided for with security gates positioned at both Highfield entrances. 24-hour hour monitored emergency call buttons in each villa will render assistance to you if needed.

If you’re approaching retirement and considering your future options, or have already retired and are looking for a lifestyle that enables you to live your life to the full, then Highfield Country Estate will offer the choices and opportunity you are looking for.

We are excited to announce Highfield Country Estate is expanding – offering additional two and three-bedroom villas and serviced apartments. The new restaurant/café facility will further enhance village living for residents with alfresco dining and additional communal areas.

We would appreciate the opportunity to discuss in more detail any information we have supplied. Feel free to give us a call and perhaps make an appointment to discuss how we may be able to assist you further.

Established Locally Owned Independent Living Retirement Village

We provide the facilities and environment that allow you the freedom to live the lifestyle you enjoy

07 871 2020 | 397 Swarbrick Drive, Te Awamutu www.highfieldcountryestate.co.nz | manager@highfieldcountryestate.co.nz

www.plusliving.co.nz Plusliving+ | 15

Independence

& peace of mind

The care you need at your place

After 40 years living in the Bay of Plenty, Patricia and Charles reached that stage in life when they chose to move into a local retirement village.

They love their self-contained unit which is surrounded by manicured gardens and sits close to waterside boardwalks. However, as various health issues began to affect their ability to complete tasks around the home, they feared they might have to move.

We searched around and heard about Visionwest.

The moment we met with them we were impressed by their desire to do whatever it took to keep us in our home.

“We searched around and heard about Visionwest. The moment we met with them, we were impressed by their desire to do whatever it took to keep us in our home. They have been coming for over two years now and we’ve got to know our support workers so well that they are like a part of our family.”

Patricia and Charles’ carers are part of a team of over 1,300 Visionwest support workers who are fully trained and chosen for their commitment to client wellbeing. A few times a week, they visit Patricia and Charles’ home to complete household chores that would otherwise remain undone.

“We love our home and we love our life,” says Charles, “and it’s all capped off by the wonderful support from Visionwest. They are so adaptable with staff that have obviously been well trained because they are so competent and professional. We would thoroughly recommend them.”

Visionwest is a private charitable trust based in Auckland and working in regions throughout the central and upper North Island to provide a full in-home healthcare service. This includes help with household cleaning and personal tasks, respite care, medication oversight, disability support and individualised funding.

We love our home, and we love our life, and it’s all capped off by the wonderful support from Visionwest.

“For us,” says Charles, “it was about remaining independent for as long as possible in a home we love. There are other great retirement complexes, we know that, but this one has an atmosphere which we haven’t seen anywhere else. It was hard to come to terms with thinking that our health might mean we had to move away.”

Patricia and Charles’ dilemma is one faced by many people who are older or who live with a disability. It’s the dilemma of deciding when it’s the right time to leave the home you love and move into a situation where more structured care is provided. Because that was a decision Patricia and Charles weren’t ready to make just yet, they began to look for a home healthcare provider who could help them with the tasks they were unable to do for themselves.

16 | Plusliving+ www.plusliving.co.nz

Each of Visionwest’s 7,000-plus home healthcare clients experience the independence and sense of security that comes from receiving regular in-home support from carers like Kathleen who says that alongside the necessary training, support workers need to be, “caring, kind, a good listener, and a good talker.” It’s no wonder they come to be like family.

If you or a loved one needs in-home healthcare, contact Visionwest Home Healthcare to talk about how they can meet your requirements, email: healthcare@visionwest.org.nz or phone: 0800 222 040.

The care you need at your place

Our skilled team of trained staff are committed to providing quality in-home healthcare support. Our services include: Personal Care

Private Care

Home Help

Disability Support

Respite Care

Individualised Funding

Chronic Long Term Support

Medication Oversight

homehealthcare.org.nz/bayofplenty

0800 222 040 ROTORUA/LAKES J1887 Plus Living Magazine_BOP.indd 1

11/01/22 11:26 AM

www.plusliving.co.nz Plusliving+ | 17

Home Life

Dollars and sense Spending too much - Pretty obvious, do your homework and budgeting. Be smart and find independent advice to help you monitor how fast you are spending your money. Then if you “live too long” hopefully you won’t have to live out your golden years in poverty.

Spending too much on housing - Not much good owning a $500,000 house and having only $50,000 in the bank to supplement your (rather lean) government super. Don’t get to retirement living in a castle with too little cash to supplement your super.

Worrying too much - The news media will drag you into the

The big financial mistakes older people make Not getting on-going financial and planning advice leading up to retirement - If you fail to plan, then plan to fail. Get advice – if it costs say $150 to $200 pa that is peanuts compared to what it might do for you. It might get you organised and might even save you tens of thousands.

Failing to understand what diversification really means - You can’t pick the hot investments; no one can.

Rather diversify properly, and you will make good money in good times, and survive the bad times pretty well too.

mire. Turn the news off and get out and about.

Not learning enough about investment before retirement - Knowledge is power. Learn about investments as

Not living and spending too little - You can’t take it with you. Get advice and find out how much you can safely spend if you are worried.

you save for retirement, and probably avoid the disaster some people incurred when they put all their money into one or to finance companies.

Believing that you can (or the “experts” can) pick the hot investments - No one can – buy quality and

Helping children too much and leaving yourself short - Love them or not, they may have 25 to 40 years

diversify widely. Beware of some apparently wonderful companies as the costs can be too high. After all someone has to pay for their big buildings and glossy brochures – and it will be you.

of working life in front of them, you don’t. Be careful; keep enough money back for yourself.

Staying safe around the home The old expression ‘home is where the heart is’ is well and good, just so long as you watch your step!

Injuries in and around the home are the biggest cause of ACC claims – accounting for over 40 percent of all new claims received in 2011.

What may surprise many is the risk associated with seemingly benign objects, such as rugs and power cords, which can cause a fall-related injury at any time of the year.

It’s not just older and younger people who fall at home – over 40 percent of all home falls happened to people aged 25-64 years.

An injury can completely change your life for a while. It can stop you from doing the things you enjoy, like catching up with friends or playing with your children.

People often need to take time off work too, affecting their income.

ACC figures show 10,000 people are off work for a week or more because of a fall at home.

The good news is there are some simple things you can do around the home to greatly reduce the risk of you or someone in your family having a fall.

18 | Plusliving+ www.plusliving.co.nz

Toptips

on creating a safer home

Remove moss • Waterblast, scrub or spray mossy areas with moss removal products • Cut trees and shrubs back to prevent shade – conditions which moss thrives in • Build new decks with grooved timber.

Secure power cords • Get cords out of harm’s way, with cord clips, quick-release power cords or multi-boxes • Secure loose cords or wires to the wall.

Fasten rugs and mats • Secure them with anti-slip tape, or spray on a non-slip coating • Use carpet grips for mats • Repair damaged carpet on stairs • If you’re buying a new rug, look for one with a non-slip backing.

Avoid using chairs as ladders • Use a ladder or step ladder to reach high objects • Store heavy, regularly used objects down lower • Use long-life smoke alarms and light bulbs so you don’t have to change them often.

Wipe up spills • Wipe up spills as soon as they happen, with mops, sponges or cloths • Use floor mats to absorb excess water • If renovating, install non-slip flooring in wet rooms (bathroom, kitchen and laundry).

???

Where there’s a will

there’s a way

In the last edition of Plus Living Magazine we mentioned the importance of having a current will. It is often said that where there’s a will, there’s a way, or as some people would say, “where there’s a will, I would like to be in it.”

Whether you are in someone’s will may depend on how well the will has been drafted. Many people these days try to save a little money by preparing their own wills, either by buying a will kit, copying someone else’s will, or just writing it up on a piece of paper. Invariably we find that home-made wills leave a lot to be desired. Sometimes particular items of property have been left out of the will, or people who should have received a share of the estate have been left out, or the will has not been signed and

witnessed correctly. Even if probate of the will is granted it usually requires additional affidavits to be prepared and filed at extra cost to the estate.

The shortest will in the world consisted of just three words, “All to Mother.” The will still ended up as a court case. It was contested because the will-maker called not only his mother by that title, but also his wife – as the mother of his children. It was unclear which woman he meant by “Mother” but the court decided that he did mean his wife and awarded the estate to her. A solicitor would have written the wife’s name in the will, thereby avoiding any confusion.

We have had a lot of experience in drafting wills, and we know the right questions to ask to make sure that your will complies exactly with your wishes and is unlikely to be challenged by other family members, or need additional work to comply with the requirements of the probate court after your death.

Anderson Law Our Services RESIDENTIAL PROPERTY | FARM & ORCHARD SALES MORTGAGE REFINANCING | BUSINESS SALE & PURCHASE FAMILY MATTERS | RELATIONSHIP PROPERTY TRUSTS, WILLS & ESTATES | CIVIL & EMPLOYMENT

STAND SURE

ENDURING POWERS OF ATTORNEY

(07) 549 3446 | www.andersonlawoffice.co.nz Email: admin@andersonlawoffice.co.nz 12 JOCELYN STREET, KATIKATI www.plusliving.co.nz Plusliving+ | 19

Experience excellence and a new adventure!

At RV Mega, we combine an extensive range of RVs and RV accessories with decades of installation and repair experience to provide a one-stop-shop for all our customers.

Locally owned and operated in the sunny Bay of Plenty since 1982, we know a thing or two about the importance of lifestyle. We believe our purpose is for you to live your dream, escape into the adventure and experience the world of New Zealand.

Our owner, Richard, is passionate about this purpose. Richard’s decade-long obsession with motorhomes and caravans escalated in 2020, when he decided to refocus his career to reflect his passion and became the new owner/operator of RV Mega.

Richard’s dedication to excellence across the business is shared by our experienced, 35-strong team. Within our considerable 24-bay workshop, our team of skilled technicians provide superior service; from installations to repairs and fitouts, we ensure that all your RVrelated needs are met to a high standard.

The RV Mega workshop is something we are proud of – modern and fully equipped, our workshop team can install anything from a flat battery to solar panels and can undertake minor and major accident repairs. Of course, our workshop is approved for insurance work too.

Our scheduled maintenance program helps prevent costly water leaks and other common issues that can leave you unable to travel when you want to - making sure you can stay on the road is our priority.

On the retail side, we take pride in having the largest RV shop in New Zealand. Stocking over 5,000 parts and accessories with full manufacturers’ warranties, you can find what you need our Mount Maunganui shop or online at www.rvmega.co.nz. Searching for something a little different? With local and international supply contacts, we will do our best to help you find the parts you need.

We also stock some of the biggest RV brands around the world, new and pre-loved. With new vehicle brands like Bailey, Adria and Pilote, as well as well-maintained used vehicles, our yard is packed with beautiful motorhomes and caravans, ready to take you on your next adventure.

With the incredible scenic spots that New Zealand has on offer, it is a no-brainer that you would want to see the sights and appreciate the experiences in a stylish and comfortable RV! From fishing in the sandy bays of Northland, delighting in the culture and history of Wellington, to driving the coastal roads of the upper South Island and the almost-untouched beauty of the deep South… what better way to see it all?

If you are thinking about purchasing a new or pre-loved RV, but you have hesitations or need more information to make that decision, feel free to pop into our Hewletts Rd, Mount Maunganui showroom – or give us a call – and have a chat to our team.

Future-focused, we are committed to innovating and continuing to provide luxury RV offerings to our customers. Stay tuned to see what is coming to RV Mega VERY soon!

20 | Plusliving+ www.plusliving.co.nz

New and pre-loved caravans and motorhomes for sale.

2,000m2 retail shop stocking over 5,000 parts and accessories.

On-site, 24 bay, workshop for professional renovations, alterations and installation of accessories. www.rvshop.co.nz for online parts and accessories purchases.

0800 278 479 | www.rvmega.co.nz Open 7 days | 101 Hewletts Rd, Mount Maunganui

www.plusliving.co.nz Plusliving+ | 21

Umbrella Group

Abby’s got you covered Deciphering insurance, policy documents, what you’re covered for and how to navigate a claim can be an overwhelming task and experience.

Having an insurance adviser can really help with ensuring you are covered correctly and having a “go to” person when a claim arises.

It’s important to have a relationship with an adviser because you know they have your best interests at heart and will support you through reviewing different cover options and assisting you through processes, like setting up policies and claims.

wrong. However, the call for home was strong and Abby had the opportunity to work with her father who has been working as an insurance adviser for over 40 years. Growing up with her dad meant she has heard about insurance all her life and saw the industry as not only a great career choice, but also because it meant she got to work with people, helping them when they were in need.

Abby Esler has been an insurance adviser for three years but has a long history with insurance and a clear love for her job. After working as a claims case manager and then a team leader in superannuation insurance for a large super fund in Melbourne for eight years, Abby has a wealth of knowledge from the claims perspective and knows the importance of having the right covers in place when things go

Abby is passionate about people having the right covers in place to ensure that when bad things happen, her clients will be looked after, and money is one less thing to worry about.

If you are wanting to review your current insurance covers or discuss taking out insurance cover, give Abby a call.

ABBY ESLER INSURANCE ADVISER

(W) 06 378 2502 (M) 021 637 537 (E) ABBY@UMBRELLA-GROUP.CO.NZ

WWW.UMBRELLA-GROUP.CO.NZ 22 | Plusliving+ www.plusliving.co.nz

$20K

Cash BACK

6 Months TO SELL

Think golden sands, and $20,000 cash in hand.

Get $20,000 cashback when you make the move to a new villa at Summerset by the Dunes.

For a limited time, we’re offering $20,000 cashback when you purchase a villa at Summerset by the Dunes in Papamoa Beach*. Plus, with six months to sell your current home it has never been easier to make the move.

Feel right at home in one of our stunning new villas. With either two or three bedrooms, these modern, spacious homes feature open-plan living and outdoor spaces for you to relax and entertain. Now is the perfect time to move into your dream retirement villa and join our vibrant community.

Contact Jennifer Helps, Sales Manager, to find out more about this limited time, exclusive offer.

*Licence to occupy. Terms and conditions apply. Visit summerset.co.nz/papamoacashback

SUM3859_FP

07 542 9082 | summerset.co.nz/papamoacashback

www.plusliving.co.nz Plusliving+ | 23

Windsor Industries Windsor Industries has been focused on manufacturing and supplying beautifully crafted caskets to the funeral industry throughout New Zealand for over twenty five years.

They are committed to maintaining the reputation of excellence and reliability that has been earned over many years.

On offer is the largest range of caskets of any of the casket manufacturers in New Zealand, this includes both traditional and contemporary styles to suit the requirements of every family. The timbers used include sustainable pine, recycled rimu, heart rimu, macrocarpa, as well as imported timbers such as mahogany and oak.

Windsor Industries do not sell direct to the public, but instead make their range available to Funeral Homes throughout New Zealand.

They are proud of their connection with the industry and support both the FDANZ and NZIFH. Recently Windsor began including regular deliveries to Taupo and Rotorua – most of the range is now available on request from your local funeral home.

Windsor Industries is the only casket manufacturer in NZ to hold an Environmental Choice NZ licence – this was awarded to the Waterford Sustainable pine range with its non-toxic water-based finishes.

24 | Plusliving+ www.plusliving.co.nz

Windsor Industries is the only casket manufacturer in NZ to hold an Environmental Choice NZ licence – this was awarded to the Waterford Sustainable pine range with its non-toxic water-based finishes. To qualify for the certification was a rigorous process, the source of the raw materials was investigated and checked to ensure no hazardous substances were used in the processing or included as an ingredient.

According to feedback from Environmental Choice, client feedback and a growing environmental consciousness amongst staff was essential in the company developing eco-friendly products.

Not only that, but Windsor Industries plant a tree through Trees That Count for every solid timber casket purchased as a living memorial.

There are also timber ranges suitable for natural burials, this requires the caskets be made from locally sourced, untreated timber.

The team are passionate about helping to build a sustainable New Zealand and are focused on waste reduction and reducing power consumption in their manufacturing processes.

As the only manufacturers in NZ of the premium Buckingham couch – New Zealand’s most premium casket – Windsor Industries caters to customers to make sure their loved ones have the best of the best.

Made from premium quality Sapele Mahogany, Heart Rimu, Dark Oak without knots or environmentally sourced River Rimu, it takes Ming a week to produce from raw timber to the assembled couch. It then has to undergo a further five processes, including grain filling and surface preparation, before the final high gloss coats are added. This process takes a further week.

In addition to that, the Windsor team can create a custom painted casket or urn just for you, matching any memorabilia, be it a classic car, jewellery, clothing or anything you love. Just let your Funeral director know the colour you require. Most families choose to have the caskets painted in a high gloss finish with either a flat or raised lid.

Located in Pahiatua, Windsor Industries strives on working together with funeral homes to honour you or your loved one in the best way they can – through creating pristine, premium caskets. Feel free to contact your local funeral home to discuss or visit the website to learn more at www.windsorindustries.co.nz.

we care about your family ....

???

and the environment

THE DORSET

THE LINCOLN

THE BUCKINGHAM

solid featured rimu

solid river rimu

solid dark oak

THE DORSET

THE WATERFORD

solid knotty macrocarpa

PINE

ENQUIRE AT YOUR LOCAL FUNERAL HOME www.windsorindustries.co.nz

Windsor

www.plusliving.co.nz Plusliving+ | 25 Industries

Technology

Staying connected Keeping in touch with your loved ones, even when they’re far away, has never been easier.

While nothing can quite beat face to face communication, technology has made it so you can connect with who you want in real time.

So here are different options for online communication that you can use with your computer or on your smart phone, from video chatting to messaging.

FaceTime - From the ever-popular iPhone to devices such as the iPad and MacBook, chances are someone you know and care about uses an Apple device.

That’s the beauty of FaceTime, Apple’s video chat software that comes preinstalled on all their devices (at least from 2010 onwards); you can easily video chat with anyone that has an Apple device, no matter where they are in the world.

If you have one, open up your iPhone, iPad or Macbook and log into your Apple ID account. If you’ve already set up your device before this, use FaceID or TouchID to log into FaceTime.

To make a FaceTime call, either search the name if they’re already in your contacts, or type in their number or email.

Facebook Messenger - With over 2.4 billion monthly active users, Facebook is the most popular social network site worldwide.

Beyond the website, did you know that the Facebook Messenger app makes it easy to message, video chat and call your friends?

One great thing about Facebook Messenger is it’s not limited to just iPhones – anyone with a smartphone and a Facebook account can download it. Once you have an account, sign in and set up your contact list, also known as your Facebook friends.

If you don’t have a smartphone or don’t want to download the app, you can also video chat through the website.

Skype - Skype was one of the first video chat websites and apps popularised worldwide. Owned by Microsoft, it comes preinstalled to your computer if you have a PC. If you have a Mac, it’s easily available for download. You can also download it on your Apple or Android device.

Another feature that makes Skype unique is you can affordably and easily make international calls to people who don’t have Skype. For example, 0800 numbers are free to call.

If you don’t have an account already, you can create one for free.

Alternatively, you can use your Microsoft/Hotmail/Outlook account to sign in. Once you’re all set up, search for friends and family who already use Skype.

WhatsApp - The Facebook-owned app recently hit two billion users worldwide. What makes it so popular was that it was the first to offer messaging, voice calls and more exclusively for smartphones when it arrived in 2009.

Mainly people use WhatsApp for texting, especially while abroad.

The best thing about WhatsApp is its ease of use. All you need for your account is to enter your Apple or Android devices telephone number, and it verifies who you are through that. If you change your mobile number, you can change that as well to keep your account up to date.

From there, WhatsApp accesses your contacts for you and connects you to people who already use the app, making it a streamlined process.

26 | Plusliving+ www.plusliving.co.nz

www.plusliving.co.nz Plusliving+ | 27

Are you looking for ways to keep active within your current lifestyle?

WE HAVE NUMEROUS OPTIONS FOR YOU TO KEEP ACTIVE WHILE FEELING SAFE AND SUPPORTED.

Group fitness classes - Aqua classes 25-metre indoor pool 33-metre outdoor pool Large spa pools Personal programmes can be created Memberships available

aquaticcentre@whakatane.govt.nz

whakataneaquaticcentre | whakatane.govt.nz/aquatic

28 | Plusliving+ www.plusliving.co.nz

Situated in the heart of town on the banks of the stunning Whakatāne River and Warren Cole walkway, everything you need is within walking distance.

The Whakatāne Holiday Park is a great location for all travellers looking to explore the beautiful Bay of Plenty!

Everything you need is a short stroll away!

McGarvey Road, Whakatane 3120 07-308 8694 whakataneholidaypark@gmail.com www.whakataneholidaypark.co.nz www.plusliving.co.nz Plusliving+ | 29

Super Gold Card

Super savings with SuperGold SuperGold helps you stretch your money further, offering instant discounts, special offers on everyday essentials and more.

Explore the many ways you could save locally and nationwide.

What is the SuperGold Card?

SuperGold - or the ‘gold card’ as some people know it - gives you golden opportunities to stretch your money further.

There are thousands of instant discounts and special offers.

You will find all sorts of ways to make instant savings every day near you across New Zealand and in Australia.

The card gives you:

Applying for a SuperGold Card If you do not receive or are not eligible to receive New Zealand Superannuation, you can still apply for a SuperGold Card. You must be 65+ years old and be a New Zealand resident. Simply fill in the SuperGold Card application (PDF 255KB) and return it to us.

Call: 0800 25 45 65 (Monday – Friday, 8am-5pm) Email: information@supergold.govt.nz SuperGold Centre PO Box 5054 Wellington 6145 www.supergold.govt.nz

Veteran SuperGold

• Instant savings on everyday essentials like electricity, insurance, food and healthcare

Veteran SuperGold is a specially branded SuperGold Card to recognise service to our country in the Armed Forces.

• Discounts on entertainment, travel and in retail stores

Once your Veteran’s Pension has been granted, the Ministry of Social Development (MSD) will automatically send your SuperGold Card in the mail. This usually only takes a few weeks, but you may have to wait a month or two if you apply for New Zealand Superannuation prior to your 65th birthday.

• High value special offers • Free off-peak public transport.

Getting the SuperGold Card Getting an automatic SuperGold Card

Get the SuperGold app

Once your New Zealand Superannuation or Veteran’s Pension has been granted, the Ministry of Social Development (MSD) will automatically send your SuperGold Card in the mail.

The fast and easy way to find discounts and offers when you’re out and about is to use the SuperGold app. If you have a smartphone or tablet, download the SuperGold app from the Apple Store or Google Play.

This usually only takes a few weeks, but you may have to wait a month or two if you apply for New Zealand Superannuation prior to your 65th birthday.

Office for Seniors

SuperGold is one way the New Zealand government and business communities can say ‘thank you’ or ‘tēnā rawa atu koe’ to older New Zealanders for the work they have done raising families, supporting communities and contributing to Aotearoa.

The Office for Seniors is working to improve the lives of older people across New Zealand. Their website and regular email newsletter provide helpful information, news, and stories for older people.

Visit: www.officeforseniors.govt.nz

0800 25 45 65 (Mon-Fri, 8am-5pm) Email: information@supergold.govt.nz Call:

30 | Plusliving+ www.plusliving.co.nz

Frequently asked questions about SuperGold Can I use my SuperGold Card to travel free on public transport?

How does the Community Services Card work with SuperGold?

Yes. Most areas off-peak is usually 9am to 3pm and from 6.30pm to the end of service on weekdays, and any time on weekends and public holidays. In most areas you will also need a smart card from the Regional Council to access free off-peak travel.

If you have a current Community Services Card at the time you are granted New Zealand Superannuation, and you may continue to qualify for a Community Services Card, you will need to complete a Community Services Card application form to get a new SuperGold/Community Services Combo Card. It will have the initials CSC on the back and an expiry date.

How do I order a replacement card?

If your SuperGold Card is lost, stolen, damaged or if you change your name, call or email us to order a replacement card. You will need to let us know your full name, date of birth, current residential and postal address and SuperGold Card client number if you have one (found on the back of your SuperGold Card). You should receive a replacement card within three weeks – free of charge.

When will I receive my SuperGold Card?

You will be automatically issued a SuperGold Card when you’re granted New Zealand Superannuation or a Veteran’s Pension or a main benefit at age 65 or over.

Your New Zealand Superannuation will need to be approved at least three weeks before turning age 65 if you wish to receive your SuperGold Card by your 65th birthday.

Is SuperGold connected to my New Zealand Superannuation?

Once your New Zealand Superannuation or Veteran’s Pension has been granted, the Ministry of Social Development (MSD) will automatically send your SuperGold Card in the mail.

Your new combo card’ replaces your Community Services Card. You can use this card for both health subsidies and SuperGold discounts.

Does my SuperGold Card have an expiry date?

Since May 2010, the only SuperGold cards with an expiry date are those which double as both a Community Services Card and SuperGold Card. These ‘combo cards’ have an expiry date because entitlement to a Community Services Card can change over time.

If the back of your card includes an expiry date (EXP) and this date has expired, call 0800 25 45 65 or email information@ supergold.govt.nz to arrange a replacement card.

Can I still get SuperGold if I am not a resident?

If you are not normally a resident in New Zealand and do not intend to stay here, you will not qualify to receive a SuperGold Card.

Information provided courtesy of and copyrighted to the Ministry of Social Development: www.supergold.govt.nz.

If you do not receive or are not eligible to receive New Zealand Superannuation, you can still apply for a SuperGold Card.

What if I am already receiving a main benefit?

If you are turning 65 and receiving a main benefit from the Ministry of Social Development, your SuperGold Card will arrive at least three weeks after you are granted New Zealand Superannuation on your 65th birthday.

If you are not applying for New Zealand Superannuation then you will need to call or email us to advise you have turned 65 so the MSD can send you a new SuperGold Card.

www.supergold.govt.nz www.plusliving.co.nz Plusliving+ | 31

People helping people When you’re seeking legal advice, sometimes help can feel out of reach.

Being ten floors up and only reserved for the biggest clients doesn’t help.

That’s why at Mackenzie Elvin Law, the team recognizes that law isn’t above anyone – it’s for everyone.

This is why they have a reputation for not only strong legal competence but also approachability.

Mackenzie Elvin Law is a progressive Tauranga law firm operating across the wider Bay of Plenty. Built upon a foundation of authenticity and a family-friendly approach, it’s safe to say they’re represented by some fine lawyers.

Mackenzie Elvin Law partnership is a seven-strong team, all very grounded and straight-talking professionals. From April 1st this year, the partnership welcomes Evan Turbott to the firm as a consultant and Notary Public.

With a genuine desire to do good, Mackenzie Elvin Law cares deeply. First and foremost, it’s about achieving the best outcomes for clients but we also provide the very best professional development and workplace culture, so our team thrives and gives back to the wider community that provides so much for us and our families. Mackenzie Elvin Law prides itself on its team approach.

We rally together to ensure collective skills, experience and expertise are available for all clients.

Whether you’re selling or purchasing a property or business, managing the intricacies of family trusts, navigating agribusiness issues, working through the consequences of relationship breakdown or the death of a family member and associated inheritance issues, needing strategic advice or court representation, the team at Mackenzie Elvin Law have got the experience to help. No matter or conflict is too complex.

First and foremost, it’s about achieving the best outcomes for clients but we also provide the very best professional development and workplace culture, so our team thrives and gives back to the wider community that provides so much for us and our families.

Individual specialist areas come together to provide bespoke solutions for clients’ specific needs. As a legal services firm, we operate with the utmost professionalism. At the end of the day, we are people helping people.

It is a privilege to be entrusted with the most intimate of details and to be asked to help in times of need. We return our clients’ confidence and respect by putting in the effort to find the very best outcomes. We listen to understand and are empathetic and supportive. We are honest and objective because we value our relationships.

32 | Plusliving+ www.plusliving.co.nz

One of the key principles at Mackenzie Elvin Law is empathy.

Indeed, people are at the heart of what they do. They’re straighttalkers. Their advice is clear and level-headed. No confusing lawyer-speak, and no judgement either. And when you leave our office, you should feel supported and know where you stand.

Our areas of expertise: • • • • • • • •

Agri-Business Business and commercial Employment Mediation and litigation Property Relationship, property, and family Succession Trust, wills & estates

Please don’t hesitate to get in touch with us today.

Call on (07) 578 5033, email hello@mackenzie-elvin.com, or head to 44 Brown Street from Monday - Friday (8:30am - 5:00pm).

Assisting clients throughout the wider Bay of Plenty.

WE’RE HERE TO WALK IN YOUR SHOES, AND GIVE GROUNDED ADVICE

mackenzie-elvin.com Call Us 07 578 5033 (Tauranga) Call Us 07 578 5120 (Te Puke) www.plusliving.co.nz Plusliving+ | 33

Travel

South

Hidden gems in There’s never been a better chance to explore our own backyard.

New Zealand is home to a diverse range of climates and microecosystems, from subtropical places in the far North Island during the summer to snowy alpine areas inland on the South Island during the winter. We all have our favourite haunts, but how many times have you stepped off the beaten track to find some place new? We’ve curated a few suggestions for you below.

Motunau - Located in the Hurunui district just over an hour north of

Curio Bay, the Catlins - The Catlins, located at the bottom

Christchurch, Motunau is a sleepy village with a beach unlike those seen on postcards and in travel magazines. It’s less tamed, with giant cliffs and rock fragments, as well as the Motunau River that runs next to its only campsite.

tip of the South Island, boasts stunning views in a remote region. With abundant wildlife and a wide range of waterfalls, forests, beaches and farmland, the area has a lot to offer with less foot traffic.

Nearby sits Motunau Island, a crucial refuge for many creatures including seabirds, geckos and over 5,000 little blue penguins. Access to the island is restricted to research only – permits issues by DOC – but you still view the island from afar on the beach or by boat.

Curio Bay in particular showcases lush marine wildlife and glimpses of the past – like yellow-eyed penguins, Hector’s dolphins, fur seals and sea lions – as well as a 180 million-year-old Jurassic fossil forests. It’s one of only three accessible fossil forests in the world.

For more information about the area, camping grounds and more, visit: www.hurunui.govt.nz.

For more information about Curio Bay and the Catlins, visit: www.southlandnz.com.

our own backyard

North

Whangaroa Harbour - Located in Northland, Whangaroa in

Putangirua Pinnacles - In the southern Wairarapa area

the Bay of Islands is a staggering place to explore by boat or through the various walkways and trails.

only a short drive from Wellington sits the Putangirua Pinnacles Scenic Reserve, the “badlands erosion” where the Putangirua Stream has exposed ancient layers of gravel through rain and flood, forming “hoodoos” or individual pinnacles.

The Whangaroa Harbour is an old river system, drowned when the sea level rose about 6,000 years ago. Ancient volcanic rocks make up its steep rocky outcrops. You can visit the harbour two ways – by land or by sea – and it has three wharves, as well as two boat launching ramps. It’s home to small but important areas of mangrove and saltmarsh wetlands, as well as tidal rivers.

For more information on Whangaroa Harbour, visit: www.whangaroa.co.nz.

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The Putangirua Pinnacles also feature as a backdrop in the Lord of the Rings: Return of the King film, where Aragorn, Legolas and Gimli ride to meet the Army of the Dead.

For more information on the Putangirua Pinnacles, visit: www.wairarapanz.com.

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Coastal Motor Lodge Nestled away in the breath-taking scenery at the gateway of the Coromandel Peninsula, Coastal Motor Lodge is a fourstar Motel located five minutes from Thames town centre.

Accommodation is set amongst beautiful lush grounds directly opposite the Hauraki Gulf, which provides a convenient base camp to those endeavouring to explore the Coromandel peninsula. There is a great selection of quality accommodation choices on offer, including elevated sea-view studio chalets, a family room, access rooms and kiwi cottages.

The Lodge has a BBQ and outdoor eating area for motel guests to enjoy.

The Coastal Motor Lodge also caters to businesses who require a home away from home for valued employees.

In-house services: • Washing machine and dryer • Sky satellite tv

• Complimentary Wi-Fi • Daily room servicing • Household amenities

Guests that visit the Coastal Motor Lodge are enchanted by the native fauna and flora which can be spotted around the surrounding area and on the many stunning walks in the area. From the beach to bushwalks, guests will certainly find that there is plenty to occupy them during their stay.

What’s more, the Hauraki Gulf on the door step of Coastal Motor Lodge is a great snapper fishing area. The mussel farms North of Thames are where the snapper love to hang out and feed on the mussels. Several Charter boat operators will take you on half or full day trips with rods and bait included. Located just 45 minutes from the Coastal Motor Lodge, The Coromandel Mussel Kitchen is also a must stop off if you enjoy fresh mussels from the Coromandel mussel farms.

So, if you would like to tick the Coromandel off your bucket list, be sure to book the Coastal Motor Lodge for your next holiday!

Book with us today 07 868 6843 info@coastalmotorlodge.co.nz |

@coastalmotorlodge.co.nz

Coastal Motor Lodge is a four star

motel located five minutes from Thames town centre at the gateway of the magnificent Coromandel Peninsula.

Accommodation is set amongst beautiful lush grounds directly opposite the Hauraki Gulf and provides a range of quality accommodation including elevated sea view studio chalets, family room, access rooms and kiwi cottages.

Under new management since April 1st 2021.

10% discount for Gold Card holders.

608 TARARU, STATE HIGHWAY 25, THAMES, COROMANDEL PENINSULA, NEW ZEALAND

WWW.COASTALMOTORLODGE.CO.NZ

www.plusliving.co.nz Plusliving+ | 35

Destination Westland

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Destination Westland

New Zealand’s official visitor information network www.plusliving.co.nz Plusliving+ | 37

Destination Westland

WILDFOOD S FE STIVAL

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Destination Westland

Dave Dobbyn

Zed | Greg Johnson Cassie Henderson

11.03.2023 www.plusliving.co.nz Plusliving+ | 39

Tree Fellers

What we can do

We are proud to offer a range of tree removal and maintenance services to our clients in the region, in addition to offering related garden services. Going the extra mile every time,

If you are looking for knowledgeable and certified arborists in Tauranga and other neighbouring towns, look no further than Tree Fellers; one of the country’s most reliable tree service providers.

We can help with all aspects of: • High climbing • Tree felling • Hedge trimming • Land clearing • Mulching and chipping • Stump removal • Free quotes • Pricing structures • Shelter Belt topping • Tree pruning • Crown lifting.

A small friendly locally owned and operated team of hardworking experienced Kiwi blokes, we are a privately owned and operated business that has worked on both small- and large-scale projects with a variety of clients. Sharing over 20 years of combined experience in the arborist industry, we are certified for all tree work. When dealing with Tree Fellers you can be sure you are dealing with the best.

If you’ve got a difficult tree that needs to be quickly removed or your garden is in need of dedicated maintenance; call the fellas at Tree Fellers. There’s no limit to how high we can get. In fact, we’re the only local arborists and tree fellers who have quick access to cherry pickers for elevated work. Servicing the wider Bay of Plenty area, we can cover everything, from hedges to high trees to entire blocks of land. Best of all we can come to you anywhere in Tauranga, Mount Maunganui, Te Puke, Papamoa, Katikati, Waihi, Rotorua, Whakatane and Matamata.

For prompt and reliable tree services in Tauranga and surrounding areas, please contact us today to arrange a free quote and to get started on your job.

2017 LTD

A small friendly locally owned and operated team of hardworking experienced blokes.

• • • • •

TOPPING PALMS HEDGES SHELTER BELTS CHAINSAW JOBS

• • • • •

PRUNING CHIPPING TRIMMING SHAPING REMOVAL

info@treefellers.co.nz www.treefellers.co.nz 40 | Plusliving+ www.plusliving.co.nz

• • • • •

STUMP REMOVAL FIREWOOD SPLITTING ORCHARD CHIPPING CHIP/MULCH SUPPLY TREES LARGE & SMALL

0800 46 46 44 Brendon: 027 286 0043

Napier i-SITE Is it time to start planning your next Kiwi holiday?

Could you use a helping hand – one which won’t cost you a thing?

Some people seem to take as much pleasure researching and booking trips as they do with their destination – but if you’re not one of them, it may be time for you to get in touch with the friendly and well-informed staff at Napier’s i-SITE. They have many years of experience in the industry and knowledge between them, says manager Jane Libby, and they

With all this first hand knowledge about places to go and things to do, you can trust the advice you’re being offered is sound.

have visited almost every corner of Aotearoa. With all this first hand knowledge about places to go and things to do, you can trust the advice you’re being offered is sound.

As specialists, they can tailor your bookings just for you, book any activity, tour or accommodation nationwide – all with no booking or credit card fees.

They can cater for every need, whether you’re travelling as an individual, a duo, a family unit or in a group. They are definitely in the know when it comes to special deals, including combos and multitour booking discounts.

For your convenience the i-SITE, located on Marine Parade, is open 7 days a week, 9am to 5pm.

Or give them a call on 834 1911, or email info@napiernz.com.

“Apart from flights, we can help you whatever your needs – if you’re curious about a farm stay or a particular rail trail, prefer luxury or no frills, easygoing or thrillseeking adventures,” says Jane.

“Once you’ve told us a little about what you like, or prefer, we may also be able to suggest some hidden gems, the ones that are well worth checking out but for whatever reason tend to fly under the radar.”

Our local experts will have your next NZ getaway sorted!

Looking after our local community and domestic travellers is a top priority, says Jane.

From the top of the north to the bottom of the south - we’ve been there, done that, plus some more.

Our local experts will have your next NZ getaway sorted!

From the top of the north to the

Meet Marion.

Meet Manette.

Let her book you She can plan a trip bottom of New the south for - we’ve there, on a Great you to been the Bay Zealand Walk. of Islands, including the best scenic Meet Richard.

Meet Manette. photo He loves She canlocations. plan a exploring and trip for you to any specialises in destination in New accommodation.

Zealand, including the best scenic photo locations.

Give us us ! call aGive a call!

done that, plus some more.

100 Marine Parade 100 Marine Parade 0800 84 74 88 0800 84 74 88 napiernz.com napiernz.com

www.plusliving.co.nz Plusliving+ | 41

Improving your place in the world Grime Off Now is a house and building washing company filled with knowledgeable specialists to accommodate your washing needs.

When it comes to getting rid of mould, algae, and the corrosive nature of salt in coastal regions – no job is too big or too small for the experienced team at Grime Off Now in Tauranga.

Grime Off Now offers solutions to prevent the deterioration process to colour-steel and painted surfaces caused by a buildup of oxidising agents including mould, algae, and particularly the corrosive nature of salt in coastal regions.

With many years of experience in the bay, the team uses a quiet and gentle cleaning process, which covers all exterior needs such as: • Roofs • Gutters (debris removed and gutters flushed with clean water to ensure they are flowing as designed) • Elevations (all cladding types)

• Windows • Concrete patio’s, drives, and pathways • Wooden decks and stairs.

They’ll also aim to get rid of spiders and cobwebs, cockroaches, flies, and ants with their bug treatment programmes.

With increasing regulation and demand for more diligence in this area, Grime Off Now invests a lot of time in health and safety training, processes, and reviews.

Across the team they hold certificates in Hazard Identification, Working at Heights, Work Authority, Permit to Work, First Aid, and Elevated Work Platforms as well as Approved Handlers in Urban Pest Control.

Customers are offered a quick, fixed quote and for added peace of mind, our technicians hold current vaccination certificates against the covid 19 virus.

Request a free quote today – one of our friendly team members will provide you with a quote and a range of options before getting to work.

For professional home or building wash maintenance work, contact Grime Off Now on 027 4994 237 or email roger@grimeoff.co.nz.

Improving your place in the world ✔ ✔ ✔ ✔ ✔

Building Washing Roof Cleaning Gutter Cleaning Water Blasting Bug & Pest Control

Specialists in House / Building Wash Maintenance and Insect Control.

One of our friendly team will provide with your quote and a range of options prior to works.

TAURANGA

P 0274 994 237 • E roger@grimeoff.co.nz • www.grimeoff.co.nz

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Harbour View Electrical Harbour View Electrical (HVE) is a locally owned and operated electrical business based in Whakatane.

Harbour View Electrical’s Director, Bryan Jones, has been working in the trade for 36 years and for the past five years has been operating his own business. What started off as a one-man team has since grown to a crew of nine due to the high workload and demand from his loyal builders and repeat private customer base.

At Harbour View Electrical Ltd we provide a wide range of electrical services and repairs across the Bay of Plenty. We service the Eastern Bay of Plenty and cover areas from Cape Runaway to Katikati and down to Taupo.

Whether you need an electrician to repair an electrical fault, carry out electrical alterations or complete your new build, HVE can provide the expertise required.

Our team of qualified and experienced staff have completed several high-profile jobs, both domestic and commercial over the past years and we always strive to be the best.

We work alongside local real estate companies to bring their customers rentals up to Healthy Homes standards and provide the same services to our residential customer base.

If you are looking to build a new home we can offer a complete package from mains supply, general electrical fit out, tv and network services, HVAC. We can also provide you with energy saving options to help reduce your power consumption in your new home such as solar PV. We can also help with your kitchen or bathroom upgrades which have increased dramatically in the last two years, or any other alterations you have in mind.

For our full range of services visit our website www.harbourviewelectrical.co.nz or feel free to contact us direct on 07 312 4688 or admin@harbourviewelectrical.co.nz for your free quotation!

We provide a wide range of electrical services and repairs across the Eastern Bay of Plenty including Whakatane, Edgecumbe, Kawerau, Ohope Beach, Opotiki and beyond.

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Super Liquor Waihi Renowned for its history as a gold mine town, Waihi can be found tucked away in the North Island of New Zealand, at the foot of the Coromandel Peninsula near the western end of the Bay of Plenty.

Boasting hot summers and beautiful beaches; this little town has earned its reputation as a holiday hotspot. And everybody knows that great weather and leisure go hand-in-hand with enjoying a beverage (or two!) in the sun with your friends and family.

From smooth liquors and choice wines to craft beer and readyto-drink mixes, Super Liquor Waihi have got you covered. Proud experts in the Liquor Outlet industry, Super Liquor enjoys a proud and successful history of liquor retailing throughout New Zealand.

The Super Liquor name was first used in the late 70’s when John Butterfield established the name Super Liquor Man. In the early1990’s LLR reviewed the Super Liquor Man brand and decided the image was

no longer relevant and renamed the brand Super Liquor. From late 1992 onwards, the stores were franchised by LLR who continued to manage the chain. The total group today is comprised of 165 stores.

Super Liquor is proud to be a member of the Franchise Association NZ and Hospitality NZ and has won the following awards: • Winner for the “Best Franchise System – Retail Category” at the Westpac NZ Franchise Awards 2017 • Winner of the Reader’s Digest Quality Services Award 2016 – Liquor Outlets as voted by New Zealander’s • Runner Up of the Reader’s Digest Quality Services Award 2017 – Liquor Outlets as voted by New Zealanders.

So, what are you waiting for? To quench all of your alcohol-related needs, head on down to Super Liquor Waihi!

For more information about what they can offer, give them a call today on 07-863 8923.

ORDER ONLINE FOR PICK UP OR DELIVERY

Shop our hot deals & store specials on beer, wine, spirits & RTD’s

078638923 |

waihi.superliquor.co.nz |

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waihi@superliquor.co.nz

Bay Of Plenty

Memorials

Are you looking for a memorial for your lost loved one? The friendly team at B.O.P. Memorials – The Bay’s Headstone Shop can assist you.

We are a family operated business, servicing the Bay since 1996.

material would be best for you, either granite, photographic ceramic tile or a bronze plaque.

If your loved one has been cremated, and you want the ashes to be placed in a public Cemetery, you will need to purchase a plot from the local Council. Our local Cemeteries have many different options for ashes memorials, from plaques in various sizes, to recumbent desks and even small upright headstone sets. Each area has a different sized memorial and we can help you to select what

We have a small team of qualified monumental masons, who work on the various granite pieces in our local workshop. They then travel around the Bay of Plenty installing these into the various public Cemeteries and Urupa’s. Everything from second inscriptions to existing memorials, old grave restorations to full concrete grave enclosures and granite kerb sets are all done by the team at B.O.P. Memorials.

B.O.P. MEMORIALS

If your loved one has been buried, we have a large selection of different headstone sets available, which can be made in a variety of granite colours and sizes. Whether you want a simple traditional headstone or want to add some unique feature, we specialise in creating custom memorials unique to you and your family. All this information can be viewed on our website www.bopmemorials.co.nz.

THE BAY’S HEADSTONE SHOP

Your Local Monumental Masons Suppliers of:

• Granite Headstones & Grave Covers • Custom Designs • Granite & Marble Statues • Laser Etching Specialist • Porcelain Photos • Photo Ceramic Tiles • Bronze Plaques • Granite Plaques & Recumbent Desks • Second Inscriptions • Memorial Repainting • Grave Restorations Showroom Locations

Tauranga • 11 Pyes Pa Road, Pyes Pa Phone: 07 5432910 • tauranga@bopmemorials.co.nz

Mt. Maunganui • 1/3 Marlin Street, Bayfair Phone: 07 5744155 • mount@bopmemorials.co.nz

www.bopmemorials.co.nz

If you are local & unable to visit one of our showrooms & would like one of our team to visit you, please call us to make a time for a home visit. www.plusliving.co.nz Plusliving+ | 45

Real Estate

Ensuring a smooth first-time selling experience Article by Jen Baird, chief executive at REINZ.

Selling a first home can be an exciting yet daunting prospect with several factors to consider — and its normal to not be entirely sure about the process.

The best way to start is to get clear about what you want to achieve from your selling journey.

Understanding the ‘why’ Everyone’s circumstances are different — there are many reasons for selling a house, from family circumstances or lifestyle changes to downsizing or upsizing. You may need to move for a new job or want to live closer to your family. Or perhaps you are thinking about financial goals and would like to cash in your property and fund a new venture.

Figuring out your selling needs and goals will help form a better idea of the timeframe you’ll need to get your house market ready.

Do you need extensive renovations or minor touch ups? A simple marketing campaign, or a more extensive one? Your why will also help your real estate profession deliver in a way that works for you.

What is your property worth?

A home is as much an emotional asset as it is a capital one, and it can be difficult to see it objectively, let alone put a price on it.

There are several ways to get a precise idea of your property’s market value. You can pay for a registered valuation or get a current market

appraisal from a licensed real estate agent. Free online tools can give you a rough estimate, largely based on clever calculations using recent sale comparisons.

It is vital you have in depth conversations with your real estate professional. Automated tools and valuations are a great starting point, but your agent will know what’s happening in the market right now, what is impacting market values and the best approach to take to get a sale.

Consider any changes you can make to increase your property’s value, such as landscaping or fixing a broken fence.

Look at your property through a critical eye. First impressions can make a big difference in real estate: from curb appeal through to repainting the walls, some cosmetic changes inside and out may go a long way to attracting buyers and increasing the sale price.

For more targeted renovations, kitchens and bathrooms are usually key rooms to focus on. Although the most expensive rooms to remodel, if you have the time and budget, a well-planned renovation tends to add the most value.

The magic of marketing Marketing is fundamental to reaching and attracting buyers and making your property stand out from the rest. Experienced real estate agents know the impact continuous and omnichannel promotion can have on a property’s sale.

High-quality imagery and videos are more important than ever for online listings that enable potential buyers to get a feel for the property and decide whether they are interested in taking their buying journey to the next step.

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Real Estate

Passion that shows For an award-winning real estate experience that’s delivered with a smile, licensed Real Estate sales consultant Alison Rudd answers the call.

Alison isn’t just skilled at selling your home or finding you your next one, she’s also lived a varied life of experiences so has huge empathy for people and the challenges they face when moving from one place to another.

As a passionate Katikati local, Alison has taken the town into her heart and has a following of ardent fans who come back to her for repeat business, consistently recommending her to their friends and family.

This growing list of people are who she celebrates with at her annual home-based thank-you party at Christmas time. She’s been voted, for the last three years running, as #1 Rate My Agent in Katikati and #19 for the whole of New Zealand – an accolade that’s decided by verified vendors and purchasers in the community, not the industry.

It’s an unbiased tribute based on service she’s proud to receive.

Property renovation and Real Estate have been her lifelong passion and her superb reputation is because that passion shows. Candid, easy-going and full of empathy. Alison is also dogged when it comes to getting a sale across the line for her clients. If anyone can shake

the money out of the real estate tree in the marketing of a property, then Alison has the muscle and the Midas touch. She’s an excellent communicator, trustworthy and dependable, liked not just by the public but also her industry colleagues.

Alison hails originally from the UK and moved to New Zealand with her partner Paul 15 years ago. A former sales consultant, payroll administrator and veterinarian nurse, Alison grew up on a rural farmlet and has come full circle living now on her 2-hectare lifestyle block on the outskirts of town. As an equestrian she rides her horse and potters about with her dogs in her rare spare time.

Give Alison a call if you want to know where your property fits in today’s ever-changing market!

Alison is changing Real Estate in the Katikati area.

It’s only fair.

Thinking of selling? Let’s talk.

Alison Rudd 022 042 8717 | 07 549 0228 alison.rudd@tallpoppy.co.nz

BULSARA T/A TALL POPPY LICENSED UNDER REAA 2008

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Real Estate

Buy or sell first?

If you’re selling, you are likely looking to buy another property to move into, which poses the question: should you buy or sell first?

There are pros and cons both ways. Evaluating your specific needs is crucial to making the right decision for you.

Buying first could mean paying bills, property rates and insurance for two properties for a time. This likely also means you’ll need bridging finance or to pay two mortgages for a period — there are significant financial implications to work through.

However, you will have the peace of mind that your next house is secured — particularly if your needs are specific, and the kind of property, the location, or the specific benefits of the new property are rare.

REAL ESTATE

Selling first might be easier on your wallet but can add further pressure to finding a property in time for settlement.

Thinking of selling?

Let’s talk.

Susan Northey Business Owner & Sales Consultant - Tauranga 027 576 0499 susan.northey@tallpoppy.co.nz

Shelley Wood Sales Consultant Mount Maunganui & Pāpāmoa 027 573 4544 shelley.wood@tallpoppy.co.nz BULSARA T/A TALL POPPY LICENSED UNDER REAA 2008

48 | Plusliving+ www.plusliving.co.nz

This may mean being flexible with your list of ‘wants’ for your new home.

You also may need to move fast in a competitive environment.

This scenario is one of the causes of FOMO (fear of missing out) over the last couple of years in the property market as homes have sold at pace.

However, if you can find a home to rent or are able to stay with friends or family, you’ll buy yourself some time to find the right place — it’s important to be aware that being out of the market for a while may mean the market has moved by the time you’re buying again.

We always recommend having conversations with your real estate professional and seeking legal advice at the time of sale/purchase to ensure your decision is the right one.

Have you got everyone you need on your support team?

It’s important to have a support system where you can ask for help. Licensed real estate professionals, lawyers, valuers, accountants, insurers and insurance advisers, lenders and mortgage advisers will help you understand this sometimes-complex process as you prepare your property for sale.

These experts will help you navigate the pros and cons of buying or selling first, any unseen costs that may be involved in selling, other opportunities available in the market, and above all else, will show you that you don’t have to go at it alone.

Real Estate

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Real Estate

Exceptional service at a fair flat fee In 2012, we established Tall Poppy, a home grown Kiwi business with a fresh take on Real Estate.

We offer exceptional service at a fair flat fee without compromising on achieving the best possible price for your property. We do this by investing in people, not infrastructure and embracing technology, not the status quo.

Our heritage is built on the foundation of fairness and innovation.

Fairness in the way fees are charged, fairness in the exceptional service we provide our customers and fairness in the way we treat our people.

We have award-winning service. Tall Poppy has been voted first equal for Canstar’s Customer Satisfaction award and Agency of the Year with Rate My Agent.

We take modern Real Estate seriously, which is just one of the many things that sets us apart from the rest. Tall Poppy offers you award winning customer service, and our sales consultants are specially trained in managing offers to guarantee you sell your property for the very best price.

We never stop chasing important environmental goals. We’re on our way to being New Zealand’s first carbon-neutral Real Estate company by 2025. We’ve rolled out a number of initiatives that enable us to reach our goals. Things like our photographers’ fully electric vehicle fleet and our eco-friendly printed brochures.

Today, Tall Poppy is leading the way by providing New Zealanders with premium real estate photography services. We’ve built a nationwide team of visual content specialists, who are highly skilled and passionate photographers, videographers, 3D technicians and editors committed to providing a one stop shop for the photography content you need to make your property stand out from the rest.

We spent 18 months researching real estate advertising to find out what the gold standard is, and that is what we offer. Incredibly all of our photography services come with no upfront-cost to you, another first in New Zealand real estate.

Award winning service, fair flat fees and New Zealand’s #1 FREE marketing package.

Tall Poppy is the obvious choice.

Thinking of selling? Talk to Kevin. Kevin Shuker. 021 288 6565

Award winning service, fair flat fees and New Zealand’s #1 FREE marketing package.

Tall Poppy is the obvious choice.

Thinking of selling? Talk to Kevin.

Kevin Shuker 021 288 6565 BULSARA T/A TALL POPPY LICENSED UNDER REAA 2008

50 | Plusliving+ www.plusliving.co.nz

Real Estate

Linley Ward at home in Omokoroa As a local real estate salesperson who lives and works in Omokoroa, Linley feels privileged to have connected with so many people in the community and assist with one of life’s important events – selling your property.

For Linley, it’s about quality and service. She loves matching people with the right properties, takes her time to understand her clients’ wants and needs.

Raised on a farm south of Dunedin, Linley’s values have a strong focus on family and the huge role they play in her life. Having travelled far and wide, she returned home to New Zealand in 2013 with her two young daughters. Her immediate family is here in the Bay and her parents, siblings and the next generation are all close by.

Linley has since built a strong reputation as a committed agent who works with integrity and care.

Choose Linley to assist with your next move, as she will be with you every step of the way.

Linley is highly recommended by clients who appreciate her honesty and professional service: “From the very start of the process when we were looking at various agents to list with, right through to selling our house, we’ve been really impressed with Linley. She’s professional, easy to work with, a real ‘people person’ and her communication has been excellent throughout. She’s always available to talk to, has kept us regularly updated along the way, and has navigated what was a more complex sale than we originally anticipated, with a high degree of calm and professionalism. This is the fourth house we’ve sold (although the first house we’ve sold with Linley) and we can hands down say that this was our best experience. We would happily recommend Linley to any other people looking to sell (or buy) in the area.”

- Catherine & James

Call Linley for a friendly chat about your local real estate needs!

Thinking of selling? Let’s talk.

BULSARA T/A TALL POPPY LICENSED UNDER REAA 2008

Linley Ward 021 0260 4819 linley.ward@tallpoppy.co.nz BULSARA T/A TALL POPPY LICENSED UNDER REAA 2008

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Property Management

Should I use a property management company for my rental investment?

Article by Jo Rae, head of Property Management at REINZ.

For many Kiwis, owning a rental property is a key investment, often a component of retirement savings plans that generates a steady and passive income. However, it does come with great responsibility.

As the Government introduces more regulations, adding to the list of landlords’ responsibilities, a reputable property management company can add great value to your rental investment and ensure that your tenants and property are handled reliably and fairly, in line with your obligations.

Ensuring suitable tenants A property management company will help find ideal tenants for your property. This can be a complex job, particularly if you do not have extensive experience in the property management profession.

Having a tenant-screening process that is compliant with the recently changed Privacy Act 2020, and facilitated by a property management professional, will enable you to find tenants who are reliable, longterm and with a mutually beneficial respect for the landlord and tenant relationship.

Managing all legal matters Property management companies oversee all legal aspects of maintaining a property and working with tenants.

They are fully informed on the legal responsibilities and up to date with complex legislative changes — giving you one less thing to worry about.

They help manage risk by ensuring landlords do not accidentally get themselves into a difficult situation that may result in a Tenancy Tribunal hearing or financial penalties.

The new Healthy Homes Standards, which became law on 1 July 2019, can be a challenge for real estate investors, as landlords are responsible for maintaining and improving the quality of their rental properties to meet the standards.

While it ensures the landlords provide healthier and safer properties to tenants and have lower maintenance costs, it can be time-consuming for people with already busy lives — particularly for those living in different cities or regions than their investment property.

Lower repair and maintenance costs Property management companies have experience dealing with the various issues that can arise with maintenance and generally have trusted contacts for various service providers, such as plumbers, builders, and electricians.

They’ll also have access to comparative data about the market, ensuring that the rent a property investor is charging aligns with the market rate.

Identifying and repairing any maintenance issues early on will avoid larger and more expensive problems. Experienced property managers will inform you that keeping on top of maintenance and repairs will increase the value of your property and often the length of tenancy.

52 | Plusliving+ www.plusliving.co.nz

This will involve regular inspections and detailed documentation.

A property management agency may also give you valuable feedback and suggestions on upgrades and modifications that tenants prefer, which benefit both parties.

Personal benefits — peace of mind An underrated benefit of using a property management company is the alleviation of stress. Being a landlord can be a full-time job.

By engaging someone to care of this for you, you’ll be free from after hours emergencies, following up rent payments, repairing any damages, paperwork, finding maintenance contractors and other tasks that require a lot of time and thought.

As you may not live where you invest, working with a property manager means that you will meet your obligations and rest assured that someone is undertaking regular inspections of your rental property and supporting your tenants as required.

With an expert tending to the day to day management of your investment property, you’ll win back some precious time.

Managing and trusting your relationship with a property management company It is clear that utilising the skills of a property management company is highly beneficial however, it is important to recognise that this will not remove all of your responsibilities.

As a landlord, you will need to manage and trust in your relationship with your property management company.

REINZ recommends doing your due diligence when choosing your property management company — have broad conversations, ask questions and seek legal advice to ensure you are choosing the right company for you, your wants and your needs.

Choosing a REINZ Property Management member is recommended as they are supported to excel in the profession, provide excellence in customer care, and uphold the best standards of practice.

Property Management

We’re here for you Kaimai Real Estate Limited has offices across the greater Tauranga region from Katikati and Bethlehem, through to Welcome Bay, Te Puke and Pukehina Beach.

These office locations give our salespeople a great network across the Bay and here you will find a team of positive, professional, and dedicated sales staff ready to do their very best for you, should you be either buying or selling or looking for Property Management.

The offices are strategically located on busy highways, giving us a very high profile, your property will have the very best exposure to the market. We form part of a very successful multi-marketing group in the Western Bay of Plenty - we put you first from Katikati/Tauranga/ Mount Maunganui/ Papamoa/ Te Puke/ Pukehina and have a large, dedicated sales team working for you at any given time.

We pride ourselves on our extensive marketing knowledge across all forms of media and backed by National First National Systems we leave no stone unturned when exposing your biggest asset to the

market. Initially opened in 1991, Bethlehem First National Real Estate was the first and only real estate company in Bethlehem for over ten years. Having served in this area for that length of time we have built up a truly extensive knowledge of Bethlehem, Te Puna, Omokoroa and Te Puke. We have sold many properties several times over these years. Our Welcome Bay office is the only Real Estate Company in the area providing us with detailed knowledge of the local market.

We strive to exceed our client’s expectations; our vision is to set the benchmark for property management across the greater Tauranga region.

With this philosophy and company policies in place, you know you will always be guaranteed a high level of professionalism and service at Kaimai Real Estate.

DISCOVER

Our positive, professional and dedicated agents at First National.

We have a strong network across the greater Tauranga region from Katikati and Bethlehem, through to Welcome Bay, Te Puke and Pukehina Beach, to give you help you need.

0800 178 628 taurangarealty.co.nz sales@taurangarealty.co.nz

www.plusliving.co.nz Plusliving+ | 53

Property Management

Is it time for you to get a property manager for your investment?

In New Zealand, property has proven to be a great investment opportunity with it rarely decreasing in value. Over time, some people have even amassed a portfolio of properties providing a steady income stream that is especially welcome during retirement years.

However, management of properties and dealing with repairs can prove daunting. Not dealing with maintenance issues can lead to depreciation and problems can compound. Is it time for you to consider a property manager?

What exactly does a property manager do?

In essence the role is meant to protect your property, reduce and eliminate any potential liability and secure the most income possible from your property that the market will support. Your property manager would handle all of the day-to-day management and maintenance on your behalf. They also answer tenants’ queries, oversee maintenance quotes and manage tradespeople. When you have the right company and person looking after your investment, the experience should be worry-free. Handling any uncomfortable situations such as evictions and non-payment of rent, is a major benefit. They also market your property and ensure that you are receiving the most rental revenue possible. Most importantly, they vet tenants checking their ability to meet bond and rent requirements.

What do the fees include?

Not all companies offer the same services, but a typical package should look like the following:

Not all property management companies are created equal It may surprise most people to know that the property management business is unregulated in New Zealand. This means that anyone can set up shop and begin to solicit clients to care for their properties.

This often happens without the expertise and knowledge necessary to properly protect a landlord’s precious investment. It can also leave tenants with inadequate service and without even basic maintenance.

It is clear that without proper vetting and regular inspections, the wrong tenants can damage your investment. It is critically important that the company you choose is one with a proven track record and a commitment to best practice. Ask for references and for information about their property portfolio so you can be sure that they are already handling comparable properties. Get a list of services and ask about their reporting schedule. Good communication will give you peace of mind.

When you have the right company and person looking after your investment, the experience should be worry-free. Handling any uncomfortable situations such as evictions and non-payment of rent, is a major benefit.

• All costs related to finding the ideal tenant. This includes signage, print and digital advertising and also the letting fee.

• Online listings on the most high traffic sites in the industry such as realestate.co.nz, Barfoot.co.nz and Trademe.co.nz • Tenant selection and vetting processes including interviews, reference and credit checks • Regular routine inspections with a full report including photos • Monthly and annual financial reports • All Department of Building and Housing documentation and legislative compliance guidance • Representation at Tribunal hearings, if required • Regular rent reviews and consultation

54 | Plusliving+ www.plusliving.co.nz

Want to know more?

Barfoot & Thompson is the industry leader in the Auckland and Northland regions and now Tauranga for property management, with over 18,000 properties in our portfolio. We have an impeccable reputation and operate with the principles of honesty and transparency. Call us today for more information and for an obligation-free chat about all that we offer.

You can also visit Barfoot.co.nz/propertymanagement to find out more.

Property Management

www.plusliving.co.nz Plusliving+ | 55

Property Management

Personalised experiences with

Precision Property Management Precision Property Management in Rotorua provides many services for its clients such as personalised, property maintenance, three monthly reports, tenancy screening, three monthly inspections, advertising and marketing, rental appraisals, and property management.

A team of three knowledgeable and experienced women work for Precision Property Management.

Carol Defarias is a property consultant who has had a passion for property since she worked in sales in 1999. After working as a letting consultant/property manager for a property management company in Rotorua and getting promoted after years of hard work, Carol then bought the company five years later as she had found her niche.

14 years later she sold the company to explore more opportunities.

of places outside of work. She got into the industry after answering calls at the age of 16 while she was working with her mum. Leah loves building relationships and helping people achieve their goals.

Property manager Sarah Savage is a mother of three and enjoys spending time with family and going to the gym. She started as a receptionist in property management and then accepted a position as a property manager in 2013 with Professionals where she was trained by Carol. She started working for this company in 2016 and is pleased her role keeps her challenged.

Carol knew there’s a lack of hands-on property managers and boutique-style businesses within the sector. Eventually, she established Precision Property Management intending to provide a personalised experience for clients.

The team aim to provide excellent services as it’s all about informing clients, building relationships, communicating well, and doing their best to exceed expectations.

Alongside Carol, property manager Leah Newson is a mother of five and enjoys spending time with family, and adventuring out to all sorts

More information about listings, services, background, and contact details can be found on their website www.precisionproperty.co.nz/index.php.

A COMPREHENSIVE PROPERTY MANAGEMENT SERVICE

A LOCALLY OWNED AND OPERATED BOUTIQUE SERVICE

www.precisionproper ty.co.nz PHONE CAROL 027 244 3949

195 R anolf Street, Glenholme, Rotorua 3010 56 | Plusliving+ www.plusliving.co.nz

Our 5 tips

Preparing for the next stage

In our job, we are always helping people plan their long-term future, and here are 5 tips when you are planning your retirement.

•

Kiwisaver – If you aren’t proactively investing then Kiwisaver is an absolute no-brainer when it comes to saving for your retirement. The tax benefits and employer contributions are very profitable. Look to contribute the optimum amount to make the most of these benefits.

•

Downsize Strategically – We see people all the time ‘downsize’ only to find that they need to further downsize a few years later. Be realistic about your 5-10 year goals, think about things like stairs, access, gardens, proximity to public transport (should driving not be an option), is it a safe neighborhood, access to services, etc. You want to avoid selling / moving too many times.

•

Retirement or lifestyle Villages -There are some very nice places that are more like luxury resorts with wonderful facilities and activities. The sooner you reside in one, the more value you will get from your upfront investment.

Get on the waitlist nice and early.

•

Wind down slowly – Don’t just rush from working 6 days a week to 0 days.

Ease yourself into retirement. Map out a plan of things you would like to do, don’t compromise on the things that truly make you happy.

Keep busy! Join clubs, volunteer, do some consulting on committees. Don’t get so busy making a living that you forget to make a life.

•

Managing Assets – If you haven’t already, you should create a will. Get good legal advice and set it up right.

firstnational R E A L

E S T A T E

Te Awamutu

Let us take care of your biggest asset because Giving you more time, for you!

Vayle

027 226 9532

07 280 7536

waiparealestate.nz

Tania

027 203 8261

Lynne

021 0224 4700

admin@waiparealestate.nz

first national p first choice p first time p

35 Alexandra Street, Te Awamutu Waipa Real Estate Ltd, MREINZ Licensed REAA 2008

www.plusliving.co.nz Plusliving+ | 57

Funeral Directors

What to look for when selecting a funeral director

By Gillian Boyes, Funeral Directors Association CEO.

The death of someone close is a time of sadness when a range of emotions are experienced.

Having a meaningful farewell allows your loved ones to gather, support one another, remember, and celebrate your life and begin the journey of saying goodbye.

Funeral directors have a complex and vitally important event to organise and run for a family who are highly emotional with grief.

Funerals are a one-off event and cannot be rerun if something is not right and what is more, we are only just beginning to discover the long-term harm of a poorly run funeral or indeed no funeral at all.

Mental wellbeing is not something we fully understand, and grief is one of the most powerful emotions that can negatively impact on our mental well-being if it is not managed well.

A meaningful farewell makes a positive contribution to our grieving and our mental well-being.

We need to remember that a funeral is for the living.

It is the start of the process where a family comes to terms with the sudden loss of a loved one and starts to understand how life will now be different with that person not being physically present as they were.

One of our most precious gifts to our family when we go is a meaningful farewell to help them along that journey.

So how can we avoid the scammers, the cowboys, and also make sure that we leave our loved ones with the precious gift of a meaningful farewell.

We find someone who knows what they are doing and ask them to do it. So how do we find such a person and how do we know if they do know what they are doing?

1. Find a funeral director who is committed to a written set

of standards with ethical principles and ask for a copy. This provides the evidence that they know what they are doing because it is written down. As part of that also ask to see a copy of their contract for service. This sets out what they will deliver and what you or your estate will pay for. Finally ask for a written estimate so you know the cost before the event and not have it as a surprise afterwards.

58 | Plusliving+ www.plusliving.co.nz

2. Find a funeral director who is subject to a regular inspection process to make sure that they are complying with the standards they have.

3. Find a funeral director who is subject to an independent

complaints process. If something goes wrong or just isn’t quite right, you need someone you can go to, to get advice or help and who has the power to do something to make it right. That someone must be independent to make the process worthwhile and the funeral director must submit to that process.

4. Find a funeral director who is part of a national organisation

that provides training and professional development so that the funeral director keeps up to date with current legislation and the latest thinking on how to make a farewell meaningful.

Quite frankly, there are no real surprises in this list, and it is what you should expert when dealing with any professional or trades person.

You can find funeral directors who meet these four simple requirements and can be your assurance of a meaningful farewell. Make sure that precious gift is all you want it to be, and your family needs it to be.

For your assurance of a meaningful farewell, visit www.funeraldirectors.co.nz, to find your local Funeral Directors Association member.

Funeral Directors

Helping others cope with loss and grief Whether it’s an elderly relative or the unexpected loss of a young child, the loss of a loved one, be it in the family, a friend or colleague, is always a time of trauma and sadness for those left behind. At times grief can be an all-consuming sadness.

Support for people in mental health crisis An increase in mental health related emergency ambulance responses is cause for great concern according to the Royal Australian and New Zealand College of Psychiatrists (RANZCP).

A recent report released by St John, states that over the past six months St John has responded to nearly 20,000 people who have been experiencing some form of mental health crisis.

Chair of the RANZCP New Zealand National Committee – Tu Te Akaaka Roa, Dr Mark Lawrence, says “An increase of 10 percent in mental health related incidents is a clarion call to the mental health sector.

“These statistics are a clear wake up call to improve our mental health services to avoid people reaching crisis point. Our whānau should not be reaching this level of crisis.

“There is no denying, as a nation, we need to work together to address this. St John can’t do it alone, nor can whānau, nor can

psychiatrists. Together however, we can – and must – make a real difference.”

The RANZCP emphasised that the best way to combat this increase in mental health call outs was for emergency and mental health services to work together.

“Let’s work together,” says Dr Susanna Galea-Singer, chair of the New Zealand Faculty of Addiction Psychiatry Subcommittee.

“We need to do more to prevent people reaching crisis point and this can be done by “getting the right people, in the right places, at the right time.

“In practice, this means seeking interventions proven to work – whether they are new and innovative or tried and trusted – then putting them into use with the funding required for their success.

“Community and peer support are crucial elements in the mix,” Dr Galea-Singer says. “Today’s mental health services are facing more complex cases: patients with multiple health issues. This makes service provision particularly challenging.”

Dr Lawrence also affirmed that while the figures are concerning, the situation is not entirely hopeless and there is still much we can all do. “Our first step should be ensuring we keep a clear person-centred/whānau-centred approach. Viewing health and mental health holistically, there are successful, cost-effective interventions that improve access, that work for Māori, and that can prevent issues from escalating to a crisis state.”

Compassion. Care.

Conscious of Cost.

QUALIFIED SERVICE AT AN AFFORDABLE PRICE

Phone: (0800) 777 433 | (07) 282 7922 Email: info@baycremationcare.kiwi.nz www.baycremationcare.kiwi.nz www.plusliving.co.nz Plusliving+ | 59

Stephanie’s journey at Care On Call Stephanie has been with Care On Call for six years, starting off as a Caregiver and now working as a Care Coordinator.

She believes her job is truly rewarding as she can make a real difference in people’s lives. Today she shares her story and some memorable moments as a caregiver.

“For me, I always knew that I wanted to help others. I’d been cleaning houses and caring for children for around 11 years when I decided I needed more of a challenge. I always had a passion to work with those suffering from health-related issues in more of a caring role.”

Stephanie says her job has been inspiring knowing that every day she can make a positive impact on the life of her clients and their families. “You discover there are always people struggling with larger problems than yourself. I’ve learnt to focus on what’s important in life and developed a real appreciation for good health and preventative action.”

Stephanie started at Care On Call as a caregiver in 2016. Her clients came from all walks of life with a range of health-related conditions, but were always happy to see her.

“A memory that will stick with me forever is when I visited one of my elderly clients on a rainy day. I was cleaning the bathroom and she approached me, tapping my shoulder. She was unable to speak, making hand movements pointing to her neck and head.

I knew something wasn’t right so I ushered her into the lounge, assisted her to the ground and put her on her side. Within seconds, she began having a seizure. I called an ambulance immediately and stayed by her side until it arrived. Once she was in safe hands, I called the office to let them know what had happened.

The coordinators were amazing – they gave me the rest of the day off and offered counselling, before calling back in the afternoon to check in on me. My client had epilepsy and had forgotten to take her medication on that particular day. Had I not been there, who knows what would’ve happened. She spent a night in hospital and returned home the next day, extremely grateful for my help.

I’m so glad I was there when she really needed it.”

It is very inspiring to see people who are at their most vulnerable overcome their personal circumstances. I’ve learnt to focus on what’s important in life and developed a real appreciation for good health and preventative action.

For Stephanie, joining Care On Call was one of the best decisions she’s made, and working for them only makes her want to keep going. “They actively encourage you to study, offering free courses to give you a broader range of skills to suit higher needs clients as you progress.”

In 2017 Stephanie transferred into the office as a Care Coordinator.

“I work with a great team and we have some amazing caregivers.

I’m still able to keep in touch with my clients, and I have a strong understanding of what the caregivers go through.”

Stephanie says the role is certainly busy and has its challenges, but that only makes it more fulfilling and worthwhile.

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Looking for casual work while enjoying retirement?

Care On Call provides: Home Help and Companionship Personal Care

We have the perfect job, if you're looking for flexibility.

Overnight and 24-hour Care Serious Injury Support Palliative Care Respite Care

REAL ESTATE

Susan Northey

Shelley Wood

Business Owner &

Sales Consultant -

Sales Consultant - Tauranga

Mount Maunganui & Pāpāmoa

027 576 0499

027 573 4544

susan.northey@tallpoppy.co.nz

shelley.wood@tallpoppy.co.nz

In 2012 we established Tall Poppy, a home-grown Kiwi business determined to be the face of modern Real Estate in New Zealand.

How did we do this? From the start we’ve offered fair flat fees, along with our award winning customer service. In 2019 we also launched New Zealand’s #1 FREE marketing package to achieve the best possible exposure and price for your property.

Today, Tall Poppy is leading the way by providing New Zealanders with premium Real Estate photography services. We’ve built a nationwide team of Visual Content Specialists, who are highly skilled and passionate photographers, videographers, 3D technicians and editors committed to providing a one-stop shop for all the photography content you need to make your property stand out from the rest.

At Tall Poppy, we’re committed to doing more for New Zealanders than any other Real Estate company. This means giving you peace of mind, knowing exactly how much it will cost to sell your home. Our heritage is built on the foundation of fairness. That means fairness in the way fees are charged is something we see as essential in modern Real Estate.

At Tall Poppy we’re leading the change, and we’ll continue to do so to ensure all New Zealanders keep their money where it belongs, in their pockets.

Tall Poppy has been voted first equal for Canstar’s Customer Satisfaction award 2021 and Agency of the Year 2021 with Rate My Agent.

tallpoppy.co.nz 62 | Plusliving+ www.plusliving.co.nz

BULSARA T/A TALL POPPY LICENSED UNDER REAA 2008

REAL ESTATE

Buying and selling property is much more than just putting a signboard up on the fence and getting some photos online. It is a time of significant change and a time to make important choices.

Susan is privileged to help both sellers and buyers with this and knows that it is not about the property that she sells, but the relationships she builds with people.

Real Estate is all about people, and it is her aim to exceed expectations. Susan’s job is essentially solving problems, whether it be a client wishing to buy or sell.

Susan Northey Business Owner & Sales Consultant - Tauranga

027 576 0499 susan.northey@tallpoppy.co.nz

She emphasises the best parts of your home and customises a smart marketing campaign to appeal to the market. She has a proven track record and uses her skills to get the very best price possible.

A Tauranga local having raised her own family in the area has given Susan an understanding of the benefits of location and how to best advise clients to meet their specific needs.

Shelley Wood has been closely connected with the Mount and Papamoa for many years - from childhood beach holidays to buying her first home in Papamoa in the early 1990s, she has always had an affinity with the region.

Shelley has a substantial background in business management with excellent communication and problem-solving skills. In 2012 she took her love of people, property and the coastal lifestyle and became a Real Estate agent helping others with their home-buying and selling aspirations.

Shelley Wood Sales Consultant - Mount & Pāpāmoa

027 573 4544 shelley.wood@tallpoppy.co.nz

Over the years, her passion and tenacity have seen her assist many delighted clients with their home sales to equally delighted buyers.

Her listening skills, customised marketing campaigns coupled with a depth of experience in the local property market, is what creates a successful outcome for all when they employ Shelley to guide them through the selling process.

Shelley was attracted to Tall Poppy by their fresh new approach, a sensible low overhead model without compromise to full customer service. She is delighted to offer this great service to her clients. Tall Poppy aligns with her values – it just makes sense!

BULSARA T/A TALL POPPY LICENSED UNDER REAA 2008