In Roads
February 28, 2014
Inside information for the employees of Mercy Medical Center
Lloyd Dean Meets the Dalai Lama
“There is nothing stronger in the world than gentleness.” -Han Suyin
Two new Hello humankindness Ads Are Now Airing The final two of the four new 15-second television commercials are now on the air.
Click on the picture above to watch the recorded live stream. President/CEO Lloyd Dean shares a laugh with His Holiness the Dalai Lama during one of several lighter moments in their dialogue on commerce, ethics and compassion on Monday, Feb. 24, at Santa Clara University. About 4,000 were in attendance at the event. At far left is Santa Clara University President Michael Engh, S.J., who hosted the event, and at far right is the Dalai Lama’s assistant and translator, Geshe Thupten Jinpa. Dignity Health’s invitation to participate was an outgrowth of ongoing conversations with Jim Doty, M.D., who is the Director of the Center for Compassion and Altruism Research and Education at Stanford University. Dr. Doty led a panel discussion with Lloyd and the Dalai Lama.
These two commercials, like the two that aired earlier, are based on stories submitted by Dignity Health employees. Unlike our 30-second commercials whose goal is to stand out from the clutter of health-care advertising by avoiding “white coats” and clinical scenes, these spots do feature a clinical setting. Their goal is to more directly tie Hello humankindness™ to the delivery of care at Dignity Health facilities. You can see these new commercials at: https://dignityhealth.org/ humankindness. Click on “Our Message” at the top of the page and then “Campaign.” The new spots are the first two featured on the page.
Patient Experience Comments for February 2014 For all who cared for this patient in Room 6014
“All who cared for me, my care here has been the best ever. I was admitted on September 23, 2013. I was impressed with the many positive changes since my previous surgery. I was here for 2 weeks and have not one complaint. Good job!”
Crystal, RN
“Crystal was consistently professional but warm and personal showing a caring attitude. I saw her very busy but never failing to give encouragement with a smile. I loved having her as my nurse.”
For more February patient experience comments, see the last page.
February New Hires Employee Health Clinics These vaccine clinics are all being held at the Family Care Clinic on D Street.
March 4th (1:00-4:30pm) 5th (8:00-11:30am) 6th (8:00-11:30 am) 7th (8:00am-4:30pm) 10th (8:00am-4:30pm) 11th (8:00am-4:30pm) 12th (8:00am – 6:00pm) 13th (1:00-4:30pm) 14th (1:00-4:30pm) 18th (1:00-4:30pm) 19th (8:00-11:30 am) 20th (8:00-11:30 am) 21st (8:00am-4:30pm)
Prescription Glasses Found
Someone lost these glasses in one of our classrooms in the Education dept. at the Mercy Outpatient Center (2740 M Street). They are located at the front desk in Education .
Michael Porter - Bio-Med Tech I Rita Stathis, RN - Clinical Educator for Surgery Samantha Nassbaumer, RN - Surgery Rebecca Spence, NP - Nurse Practitioner at the Clinics
February 2014 GHO Survivors
February is Heart Month
Tasty foods can help you lower cholesterol
Researchers have found that foods such as wild salmon (and other fish rich in Omega-3s), walnuts, oatmeal, oat bran and foods fortified with plant sterols (or stanols) can help control your cholesterol. In fact, some studies have shown that a diet including these “superfoods” may work as well as some cholesterol-lowering medicines to reduce your “bad” LDL cholesterol levels. So give some of these superfoods a try, but be sure to consult your health care provider. While changing your diet may help a lot, many people still need medicine to reduce their risk of heart disease. Also, remember that these foods aren’t cure-alls. A handful of walnuts or a bowl of oatmeal won’t give you a free pass to eat all the high-fat foods you want. To benefit, you still must eat low-fat foods, watch your weight and exercise.
Services at St. Patrick’s for the distribution of ashes
Wednesday, March 5 St. Patrick’s Church As in the past, chaplains will distribute ashes to patients, family and staff who are unable to attend church due to work hours. Chaplains will be on each floor to give ashes.
6:30 am † Stephen A. Cardoso
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8:15 am Intentions for Parishioners
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10:00 am † Diane Theresa Carroll-Lema
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12:15 pm (LOW) w/ashes
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4:15 pm (LOW) w/ashes
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5:30 pm (LOW) w/ashes
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7:00 pm Intentions for Edgar Carrillo
For staff working in other areas, Sr. Lucille will distribute ashes in the chapel at 10 a.m. If you’re unable to make that time, please call her at 5645008. She will return your call as soon as possible and set a time when she can meet you. Mercy Outpatient Center, Cancer Center and Clinics will not have a chaplain go to the facilities as these normally close at 4 pm. Thank you.
Lenten Regulations
Weekdays of Lent: There is no obligation to fast. However, voluntary acts of self-denial are recommended. Ash Wednesdayand Good Friday: These are days of Fast and Abstinence from meat. There is a limit of one full meal on these days for all between the ages of 18 and 59 inclusive. Days of Abstinence: All Fridays in Lent . . . . All who have reached their 14th year are bound to abstain totally from meat on Fridays in Lent.
“Eating a healthy diet is not just about eating a few special foods,” says Suzanne Farrell, MS, RD, a spokeswoman for the American Dietetic Association. “There’s a bigger picture. You need to practice moderation, eat a variety of foods and get enough physical activity.”
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Easter DutyObligation: After they have received their First Holy Communion, Catholics are bound by the obligation of receiving Holy Communion at least once a year. This precept should be fulfilled during the Easter Season. Catholics are also bound to confess serious (mortal) sins at least once a year, but this is not limited to the Lenten/ Easter Season.
Mercy Green
Team The Mercy Green Team is looking for new members
If you are interested in applying green processes to the workplace to create a healthy environment at work, reduce unnecessary waste and recognize the role that Mercy plays in leading the way for social change, then join us at our next meeting.
March 7th 3:00 - 4:00pm Mercy Medical Pavilion Classroom D For more information or for an Outlook invite please email: lillian.sanchez@dignityhealth.org
Special donor (philanthropic), Mrs. Wallace, posing with some of our ED staff Mrs. Wallace visited the ER this past Tuesday. She graciously donated money to purchase “ER Teddy Bears” for our pediatric patients. In the past, Mrs. Wallace has also sponsored the EMS room in honor of her mother Edith Yablokoff who was a nurse. She also sponsored the ER break room for her two children Lillian and Nicholas Wallace.
Patient Experience Comments for February 2014 Dr. Fedele
“I have had five surgeries prior to this one and I can say that I have had the best experience ever. I was informed of every step of the process and Dr. Fedele post care was impeccable. Dr. Fedele is, in my opinion, is the best.”
Dr. Robinson and Dr. Enad
1st stay from the13th-20th was on the 6th Floor and the 2nd stay from the 26th-30th was on the 7th floor. “I want to thank everyone from the people taking my food order, those who delivered my food, and those who cleaned my rooms, to all my nurses who took such good care of me. Thank you all very much, also the x-ray people. If you have to stay in the hospital, this is where I’d want to be. Thank you all again.”
Tina and Christina - Pre-op
“Very caring, I suffer from anxiety and they helped me through the surgery.”
Brook - 6th floor
“Nurse was excellent nurse help me through nights very caring.”
Jennifer - 6th floor
“She was a very caring nurse. When I found out my cousin had a stroke, she stayed and talked with me.”
Gillian - 6th floor
“Very caring nurse, helped me through the loss of my cousin and stayed with me until I calmed down.”
Miranda - 5th floor
“RN Miranda was very helpful, patient and explained what was going on. She really loves her job it’s great. Cares about her patients. Hospitalist and Dr. A….. also explained what was happening.”
Misty- ED
“She has done an excellent job. Me and my mom and dad are very happy with her job.”
Christine Kidwiler – Emergency Room
“To whom it may concern: I would like to express my gratitude to Christine Kidwiler for her caring attitude. Christine listened to my needs and was patient with me and explained in detail what I could expect, very supportive extremely grateful for her.”